"Cc unit still not making ice, temps 15-18 degrees.Checked frost pattern in freezer evaporator, found ice ball on cap tube and 2 coils frosted. Unit has a refrigerant leak, will need sealed system repair; ordrng 1 W11492867 (Evaporator) and 1 W11654344 (Compressor) and 1 WPW10143759 (Drier)"

"Cc unit not spinning out clothing, still wet at the endRan spin and drain test cycle. Found unit is spinning and draining properly. Filled tub with water then ran another drain and spin cycle. Unit having trouble spinning up to speed with weight in the tub. Unit will need drive and clutch replaced; ordrng 1 W10820043 (Basket drive) and 1 WP8299642 (Clutch)"

"Customer complaint that lid is not locking, lid is locking, shifter is not moving, installed new shifter, op test good ; used 1 W11481722 (actuator) from stock"

"Cc unit not making iceRan ice maker diagnostics, reading e0. Used temperature probe to record freezer temperature. Product temperature reading 8 degrees. Ran test 57, 58, 45, 36, 15. All checked good for functionality. Called WPL techline, Butch, low freezer temperatures, try to record to ensure temperatures are remaining stable. If temperature in freezer is stable, possible UI installed is defective. Customer is using a temperature probe in freezer and will monitor and record temperatures for several days. ; saved tckt"

"Cc: squeakingFound drum wore through front bearing assemblies. Needs front bearing assemblies.Customer does not want to repair at this time ; ordrng 1 WE03X25094 (top bearing asm) and 1 WE14X25086 (trap duct asm), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"