"Cc: stopped coolingCustomer stated the unit completely stopped cooling. Stated he unplugged unit for roughly 30 mins and the unit started cooling after power cycling. Found temps in freezer at 3 degrees, ff at 40 degrees. Found damper is functioning. Tested fans thermistors and defrost heater. All functions pass. Advised customer could have had a glitch in control. Could not duplicate issue. Op test ok"

"Cc unit made a strange noise, not washing dishes wellRan diagnostics, no codes stored. Ran test cycle, motor/pump running but very little spray pressure through spray arms, spray arms are not rotating. Replaced pump/motor using customer supplied part. Reran wash cycle, good spray pressure. Op test good."

"Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, canceled, repeated several times with same results, unit is operating as designed"

"CC that the unit does not start all the time and the clothes did not spin out. Confirmed. Had Cust start the washer, not touching in the center. Showed the Cust to touch in the center. Ran a drain and spin, level. Drain pump turned on. Advised Cust half a basket is a full load and 1-2 tablespoons of he detergent. opt test ok."

"Installed UI console using customer supplied part (W11600370). Ran functionality tests, all functions passed. Op test good."