"Customer complaint that vent cover is crooked and drywall at the top doesnt look good, unit itself is mounted too low for chimney to sit properly, all screws are in, unit is mounted correctly, unit is operating as designed, advised customer that they need to have the builder correct the hood height so that chimney sits correctly"

"Customer complaint that unit is not making ice, confirmed, unit needs new control, part is out of stock so not scheduling return appointment ; ordrng 1 W11224256 (Cntrl)"

Cc: not making iceFound error code e5(ice maker mold thermistor bad). Needs ice maker. Replaced ice maker. Ran ice maker cycle and fill. Ice maker cycled and filled. Op test ok; used 1 W11294907 () from stock

"Installed new motor, op test good"

"Customer complaint that fresh food section is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at-12 degrees, found evaporator fan motor not running, evaporator fan is receiving 120vac ,unit needs evaporator fan motor, customer does not want repair at this time; ordrng 1 242219204 (Motor), used 1 SHIPPING (shipping and handling) from stock"