"Installed heater assembly. Ran dryer op test, good heat and airflow. Op test good."

"Cc heater element not workingConfirmed unit is not heating. Checked all thermals, found heater element reading open. Quoted customer element replacement. Customer wants to replace heater assembly, new element and thermostats. Quoted for heater assembly. ; ordrng 1 DC97-14486A (Heater assembly)"

"Cc unit not starting a cycleCould not run diagnostics, not responding correctly. Power cycled unit. Ran diagnostics, no codes stored. Ran test cycle, all functions passed. Had customer start normal load w/clothing. Unit sensed, filled, locked and advanced to agitation. Op test good."

"Cc unit leaking from underneath Customer stated she had contractors working in her kitchen and they had pulled the unit out of the cabinet space. Upon reinstallation and test run, the unit leaked water from underneath. The contractors could not identify source of leak and reinstalled back into cabinet space and advised customer to call for service. Turned water source on to unit, ran wash test for 30 minutes, no leaks found. Ran cancel drain out, no leaks found. Started another cycle, unit filled, washed, and drained out. Could not duplicate a leak condition at this time."

"Customer complaint that insulation was missing, installed new insulation, op test good"