Appliance Repair in Amherst, Ohio
for Amherst, OH
kenneth - Amherst, OH
Staff was professional & on time
barbara - Amherst, OH
david - Amherst, OH
Love how they keep you updated regarding their arrival time. Technician was efficient when a part needed to be ordered it came very quickly. Awesome job
linda - Amherst, OH
Very satisfied with Fred’s Appliance Service and especially with Paul the serviceman. He is very knowledgeable and has a great professional personality.
quick service ice while here.
DARYL - Amherst, OH
Fast and knowledgeable service tech. Not overly happy that the part cost twice as much as the going price for the identical part. I don't blame that on the serviceman.
Response from Fred's Appliance Service:
Good Morning Daryl! Thank you for your note. I've reviewed the price we charged on the part for your washer. The price we charged is the suggested price set by our parts distributor. I'm not showing anything out of line. Please reach out to us with more detail so I can further investigate your claim. firstname.lastname@example.org Thank you!! -The Fred's Team
WED6200SW1 WHIRLPOOL DRYER Replaced idler pulley. Tested ok.; Job Cmpltd
WED6200SW1 whirlpool dryer Check blower found little metal items inside,ran a test still making same noise,check underneath found the bottom rollers damage need to order
MVWX655DW1 whirlpool washer Ran diagnostics test,no errors occur,ran auto test no issues,check log again no errors
MGDX655DW2 maytag dryer Thermal fuse was indeed open, checked cycling and hi-limit, cycling was allowing unit to over heat, replaced both from t/s, tested, good airflow, op test ok.; used 1 279769 (THERMAL CUTOFF), and 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
One of the easiest service companies I've done business with. The people are helpful and friendly. Once my appointment was scheduled I got a confirmation phone call and a link to check to see when the technician would be arriving at my door. It was all so smooth! The repair was made quickly. I am a very satisfied customer.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.