Appliance Repair in Amherst, Ohio

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Local Reviews
for Amherst, OH

Rated 4.8 out of 5 stars based on 28 customer reviews

Map of Amherst, OH

Will to resolve the issue.





Map of Amherst, OH

Service Has Been Good.....people on Service Desk have been great to deal with and were sympathetic to my frustration on need for multiple calls




Service has been good; however, it took 6 service calls to resolve issues. Initial issue was Icemaker Cooling Unit not working which was replaced on 2nd call and then next 4 service calls for Ice Crusher/Dispenser not working and on the last call the Motor was replaced. I think water got into motor from initial issue and then Crusher/Dispenser Motor become an intermittent issue as water was probably freezing/seizing up the motor sometimes...finally had to take videos over a week to highlight interment issue and out of 6 days it only worked one day on Thursday from Sunday thru Friday....so far so good, everything seems to be working great now. Thank god I had Extended Warranty on this Kitchen Aid Refrigerator or I would not be really happy with K.A. or Fred's, Technicians and Desk personnel were very easy to work with and would still recommend even with 6 service calls it took to finally fix issue.... Dale Willams Amherst, Ohio


Response from Fred's Appliance Service:

Hi Dale, Thank you for taking the time to submit your feedback; we truly appreciate it! We do our best to repair appliances in as few trips as possible. However, sometimes appliances can be tricky and additional trips to the home may be necessary. We are happy to hear that your unit is back up and running and that you appreciated the service provided by our technicians and office personnel! Have a great week! The Fred's Team


Map of Amherst, OH

Great service




The technicians were knowledgeable friendly and very helpful .


Map of Amherst, OH

Dennis





Map of Amherst, OH

my aunt said they were great thank you





Map of Amherst, OH

Friendly, Professional, Top Notch Service Call





Map of Amherst, OH

great crew





Map of Amherst, OH

Great Service





Map of Amherst, OH

Technicians Mac and Gabriel were professional and courteous - thanks for the great service!





Map of Amherst, OH

Yes




Great service


Macaulay G.

Macaulay G.

MED7500YW2 WHIRLPOOL DRYER Found only 120 volts feeding, no 240 between L1 and L2. Advised customer to have electrical checked

Near Portman Rd, Amherst, OH 44001
Macaulay G.

Macaulay G.

WOD51ES4EB00 WHIRLPOOL RANGE Replaced fixed thermostat. Tested unit. All tested ok.; Job Cmpltd

Near Rock Creek Run, Amherst, OH 44001
Macaulay G.

Macaulay G.

JGB750EEF2ES GE RANGE Installed temperature sensor in range. Tested range=operating properly.; Job Cmpltd GFE27GMDFES GE REFRIGERATOR Replaced evaporator fan in refrigerator. Tested refrigerator, operating properly. Put down water mitigation mat.; Job Cmpltd

Near Deer Run Dr, Amherst, OH 44001
Macaulay G.

Macaulay G.

WOD51ES4EB00 Whirlpool Range Found open fix thermostat. Office to order thermostat.; ordrng 1 W11034459 (thrmst-fix)

Near Rock Creek Run, Amherst, OH 44001
Macaulay G.

Macaulay G.

MAV5758EWW WHIRLPOOL WASHER Found transmission not engaging correctly. Set down mitigation mat. Office to order transmission assembly.; ordrng 1 35-6615 (ht trans s)

Near Portman Rd, Amherst, OH 44001
Macaulay G.

Macaulay G.

JGB750EEF2ES GE RANGE Customer complaint is that items on separate racks are not cooking evenly in multi rack convection. Unit has a pulsing fan feature that keeps it from having hotspots and will not run while flame is lit. Temperatures are 25 degrees out of tolerance, according to GE TAG. Office to order temperature sensor.; ordrng 1 WB20K10027 (range temperature se)

Near Deer Run Dr, Amherst, OH 44001
Macaulay G.

Macaulay G.

GFE27GMDFES GE REFRIGERATOR Found evaporator fan seized, causing no air flow to circulate in refrigerator. Office to order FF evaporator fan.; ordrng 1 WR49X25197 (EVAPORATOR FAN)

Near Deer Run Dr, Amherst, OH 44001
Macaulay G.

Macaulay G.

WRT518SZFW00 WHIRLPOOL REFRIGERATOR Found frost on top center of freezer. Per Whirlpool Tech line, put silicone in mounting holes on top of freezer, and under corner brackets. Customer is still not satisfied and wants unit replaced.; Job Cmpltd

Near N Woodhill Dr, Amherst, OH 44001
Macaulay G.

Macaulay G.

WOD51ES4EB00 WHIRLPOOL RANGE Replaced thermal fuse in range. Tested range, operating properly.; Job Cmpltd

Near Rock Creek Run, Amherst, OH 44001
Macaulay G.

Macaulay G.

MVWB765FW2 MAYTAG WASHER Replaced user interface and control. Ran washer through calibration and test cycles, operating properly

Near Middle Ridge Rd, Amherst, OH 44001
Macaulay G.

Macaulay G.

WRT518SZFW00 WHIRLPOOL REFRIGERATOR Replaced freezer door on refrigerator. Set down water mitigation mat. ; Job Cmpltd

Near N Woodhill Dr, Amherst, OH 44001
Macaulay G.

Macaulay G.

WOD51ES4EB WHIRLPOOL RANGE Found oven door locked, and thermal fuse open. Took picture for proof of purchase and model number. Cannot get serial number until thermal fuse is replaced so door can be opened. Office to order thermal fuse.; ordrng 1 W11025102 (fuse-thrml)

Near Rock Creek Run, Amherst, OH 44001
Macaulay G.

Macaulay G.

KRMF706ESS01 KITCHENAID REFRIGERATOR Installed auger motor in refrigerator. Tested, dispensing ice properly.; Job Cmpltd

Near Shadow Creek Trail, Amherst, OH 44001
Macaulay G.

Macaulay G.

MVWB765FW2 MAYTAG WASHER Found a stuck key on user inter face. Also, not going through diagnostics. Office to order user interface and control.; ordrng 1 W11135393 (UI) and 1 W11195970 (CONTROL)

Near Middle Ridge Rd, Amherst, OH 44001