Appliance Repair in Amherst, Ohio

Local Reviews
for Amherst, OH

Rated 4.7 out of 5 stars based on 19 customer reviews

Map of Amherst, OH

Yes




Great service


Map of Amherst, OH

Staff was professional & on time





Map of Amherst, OH

Great service




Love how they keep you updated regarding their arrival time. Technician was efficient when a part needed to be ordered it came very quickly. Awesome job


Map of Amherst, OH

Great Service!!




Very satisfied with Fred’s Appliance Service and especially with Paul the serviceman. He is very knowledgeable and has a great professional personality.


Map of Amherst, OH

quick service ice while here.




Fast and knowledgeable service tech. Not overly happy that the part cost twice as much as the going price for the identical part. I don't blame that on the serviceman.


Response from Fred's Appliance Service:

Good Morning Daryl! Thank you for your note. I've reviewed the price we charged on the part for your washer. The price we charged is the suggested price set by our parts distributor. I'm not showing anything out of line. Please reach out to us with more detail so I can further investigate your claim. service@fredsappliance.com Thank you!! -The Fred's Team


Macaulay G.

Macaulay G.

WED6200SW1 WHIRLPOOL DRYER Replaced idler pulley. Tested ok.; Job Cmpltd

Near Middle Ridge Rd, Amherst, OH 44001
Paul H.

Paul H.

WED6200SW1 whirlpool dryer Check blower found little metal items inside,ran a test still making same noise,check underneath found the bottom rollers damage need to order

Near Middle Ridge Rd, Amherst, OH 44001
Paul H.

Paul H.

MVWX655DW1 whirlpool washer Ran diagnostics test,no errors occur,ran auto test no issues,check log again no errors

Near S Lake St, Amherst, OH 44001
Paul H.

Paul H.

MGDX655DW2 maytag dryer Thermal fuse was indeed open, checked cycling and hi-limit, cycling was allowing unit to over heat, replaced both from t/s, tested, good airflow, op test ok.; used 1 279769 (THERMAL CUTOFF), and 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd,

Near Quarry Rd, Amherst, OH 44001

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Fred’s Appliance for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.


Customer Financing

We offer 6 month financing for any repair cost that is $99 or more. Each customer is subject to credit approval from Paypal.

Not sure if you will qualify?

Apply for Financing

About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $89.95 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00

Fred's Appliance
Reviewed from Google

4.8 out of 5 stars

Kathy Patton
Kathy Patton

5 out of 5 stars

posted 2 weeks ago

One of the easiest service companies I've done business with. The people are helpful and friendly. Once my appointment was scheduled I got a confirmation phone call and a link to check to see when the technician would be arriving at my door. It was all so smooth! The repair was made quickly. I am a very satisfied customer.


COST BREAKDOWN

What goes into the cost of our service call and diagnostics?

VANS

The purchase and maintenance of each technician’s van, including insurance and taxes.

FUEL

Until Tesla releases a service van, we have to continue using gasoline for our vans.

TOOLS

From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.

VAN STOCK

We keep parts in our van that are prone to needing replaced during the average appliance lifespan.

LIABILITY INSURANCE

We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.

TECHNICIAN TRAINING

Includes the Three Week Course at our Academy, but also continuing education throughout the technician’s career.

MOBILE TECHNOLOGY

Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.

EMPLOYEE BENEFITS

Health and Retirement plans for each technician. Paid vacation and sick leave.

TAXES & LEGAL

As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.

MARKETING

Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.

OFFICE EQUIPMENT

Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.

OFFICE BUILDING

Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.


TECHNICIAN INFO

Our office will send an email the day before your appointment providing the technician’s picture and name. We are guests in your home and we want to ensure you know who we are sending.

The email will also contain a link to confirm your appointment, making the process quick and easy!

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Fred’s Appliance, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Parts Warranty
90 Days Labor (on installed parts)
30 Days on Service Call

When you deal with Fred’s, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for decades and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.


LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.