Appliance Repair in Amherst, Ohio
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Local Reviews
for Amherst, OH
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Carl - Amherst, OH
My tech Gabriel did a great job and explained what he was doing. Diagnosed the problem had to order parts and the next week returned and fixed the problem. I would highly recommend Fred’s Appliance Service !!! Side note we had another service scheduled and they kept changing the appointment and then canceled. Fred’s scheduled and kept both appointments to work with my schedule.
Great customer service
Gresha - Amherst, OH
Great customer service
Gresha - Amherst, OH
great service, prompt arrival
Marilyn - Amherst, OH
very friendly, and did a great job. would call again
Showed up on time, courteous
Sheila - Amherst, OH
Fixed the washer the first time and he was on time!!
Professional, prompt service
Margaret - Amherst, OH
Very pleased
Excellent service!
Arlene - Amherst, OH
Very pleased with technician and service! Very professional! Highly recommend Gabriel!
Repair compact dryer
Arlene - Amherst, OH
Very professional; polite; notified ahead of time about appointment and any changes. Very satisfied!
Great Service
Shawn - Amherst, OH
Outstanding Service
Bonnie - Amherst, OH
Gabriel was professional, courteous, and prompt. He worked neatly and efficiently. He explained in detail what was wrong with my washing machine and what necessary repairs were needed. I felt very confident in the work that was performed. My machine is now working again!
very knowlegeable, but willing to ask his senior advisor for help
Phillip - Amherst, OH
Gabriel was friendly and competent .He knew what was wrong with our dishwasher from our description, and worked diligently to fix it.
Great experience
Louis - Amherst, OH
Showed up on time, courteous
Sheila - Amherst, OH
Great service
Shari - Amherst, OH
Excellent tech
dishwasher
Sally - Amherst, OH
Anna
Anna - Amherst, OH
Knowledge and personable
Steven - Amherst, OH
Great customer service! Everyone was very helpful, the phone representative/ scheduler and the repairman.
Mike - Amherst, OH
Superior service
Shiloh - Amherst, OH
David went over and above expectations. 3 trips,initial visit & 2 service usually dosen't end well. Except now between what I had already done & his work I basically have a new washer.
Great service personnel. Great web tracking for appt time of day
Sal - Amherst, OH
Excellent. Would highly recommend Fred’s.
Gabriel P.
RANGE WHIRLPOOL WFG550S0HZ1 Did not found any issue with top it had some bubbles of grease she said she had that there when she bought the stove took picture explain her thats from her cooking and dropping oil on top she said she has a warranty and want the cook top replace and the left and right grill on top cause paint fading took pic also her issue does not affect unit from functioning everything working as manufacture I’m letting whirlpool to the side ; ordrng 1 W11032119 (cooktop) and 1 W11252165 (grate-kit)
Corina B.
WASHER MAYTAG MVWB880BW0 CC that the unit is leaking on a clean washer. Started a clean washer cycle waited 30 minutes. Found the tub ring is leaking. Will need a new tub ring. Cust does not want to repair.
Corina B.
RANGE WHIRLPOOL WEG515S0FS0 Replaced spark module and oven burner. Heated oven to 350*. Optest ok.
David R.
WASHER MAYTAG MVWB880BW0
David R.
REFRIGERATOR MAYTAG WRF989SDAW02 "Replaced part, tested water and ice came out, op test ok"
Gabriel P.
RANGE WHIRLPOOL WEG515S0FS0 Fedex never deliver parts also customer show me a video on hes camera fedex passing pass his house but did not stop at his house he kept going we going to have to re order parts and schedule for friday ; ordrng 1 W10898291 (module-spk) and 1 WP9758078 (burnr-oven)
David R.
COOKTOP ELE WHIRLPOOL WFE770H0FZ2 Cc of front left element not working correctly. Wrong par sent out. Tested and switch will work if you hold it in place but when you let go will sop working. Ordering switch.*** make last call of day. Won’t be home till 4. CWOW; ordrng 1 W10437097 (switch-inf LEFT FRONT )
Gabriel P.
REFRIGERATOR WHIRLPOOL ET8GHMXLT0 "Found fridge drain pan clogged steam out and clear ice,opt test ok"
David R.
REFRIGERATOR WHIRLPOOL WRF989SDAW02 "Cc not getting any ice or water. Found bad paddle dispenser, would have to hit it at a certain point for it to work. Ordering paddle; ordrng 1 W10853387 (pad 110.07), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Cc no cool, customer had company out here before us and they said it was a bad compressor. FF 43* Fz around 30*. Took off Evap cover, no frost on the coils but a ball of ice on the line. Compressor is humming loud, looked and not enough line to put valve on, will also need replaced as well as Evap and drier; ordrng 1 W10836706 (evaporator 233.19) and 1 W11092625 (compressor 350.80) and 1 WPW10143759 (dryer UV 17.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
RANGE JENN-AIR JES9900BAS "Call bj to help me diagnose the complaint issue found burner bad and control switch also will 2 techs on the job cause there’s is a ventilation underneath it would of been hard for one tech to do job charge double labor customer will not fix collect service call only,opt tes ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX986SIHV00
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Replace all lights,opt test ok"
Gabriel P.
DRYER WHIRLPOOL WED85HEFC0 "Found blower housing fuse open replace from truck stock ,opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock"
Gabriel P.
WASHER MAYTAG MHW3505FW1 Customer complaints that washer machine sounds like construction when on sanitize on 24 minutes left on cycle spin basket by hand all good ran diagnostic no error code ran test c00 no noise on test c08 high speed no noise try 4 large towels on a rinse and spin cycle and took a video when it was on spin send it to senior tech bj for a verification that is running normal explain customer and show her video
Gabriel P.
WASHER WHIRLPOOL WFW9400SW01 Ran quick wash twice and pass check pressure hose no cracks or ripped omh out both connectors from control to pressure switch connectors pass spoke to bj we think computer not hearing the pressure switch or not knowing how much water in basket it might will need a control customer doesn’t want to go with repair
Gabriel P.
RANGE WHIRLPOOL WEG515S0FS0 Replace harness and igniter but it didn’t take care spoke to bj about issue ask me to order control module and burner if I can get a senior tech for training purpose in case I’m missing something I would appreciate ; ordrng 1 W10898291 (module-spk) and 1 WP9758078 (burnr-oven)
Gabriel P.
WASHER MAYTAG MVWC565FW Ran diagnostic no error code ran calibration and auto test pass ran spin and drain pass customer may be experiencing and off balance load no issues with unit advise her how to use washer
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replace control but not all lights turn on main light on freezer is off will need to order; ordrng 2 W11205083 (module)s and 1 W11239944 (module)
Gabriel P.
DRYER WHIRLPOOL WGD8800YC2 "Found idler pulley scretching,replace with kit from truck stock opt test ok ; used 1 4392067 (DRYER REPAIR KIT 47.83), and 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
Gabriel P.
WASHER WHIRLPOOL WFW9400SW01 "Replace pressure switch ran normal cycle,opt test ok"
David R.
WASHER AMANA NTW4516FW3 "Cc no operation. Lid lock fault. Verified by going into manual mode, lid not locking. Replaced from t/s. Tested. Tested drain, spin, agitate, lock. Op test ok; used 1 W11307244 (DOOR LOCK) from stock"
Gabriel P.
WASHER WHIRLPOOL WFW9400SW01 "Found pressure switch staying close,will not charge customer it was a miss diagnostic from before they are stress out without a washer machine ordering pressure switch ; ordrng 1 WPW10514214 (switch-wl)"
Gabriel P.
WASHER MAYTAG MVWB765FW3 "Replace clutch gearcase and stator,opt test ok"
Gabriel P.
WASHER MAYTAG MHW3505FW1 "Check bearings all good,ran spin cycle all good ran diagnostic good no error ask customer to record it next time she here the noise cause every test seeing normal"
David R.
WASHER WHIRLPOOL WFW9400SW01 "Cc water will not stop filling up in unit, had to shut water off. F27 overflow condition, Put into service mode, everything checked fine. Checked drain pump housing nothing blocking. Took over cover and found arm to actuator for drain hose knocked off. Corrected. Blew through pressure switch hose, clear. Tested. Op test ok."
Gabriel P.
WASHER WHIRLPOOL MVWB855DC3 "Replace transmission,opt test ok"
Gabriel P.
WASHER MAYTAG MVWB765FW3 Found no error code ran calibration and auto test pass ran rapid cycle pass no clicking explain customer that he might had a bigger load and it was over working the transmission when agitation also try 7 large towels and heard the click noise he was hearing call senior tech she said she had fix issue by replacing transmission and shifter and stator ordering parts ; ordrng 1 W10754448 (clutch) and 1 W11134159 (gearcase) and 1 W11195971 (stator)
David R.
WASHER WHIRLPOOL WFW9400SW01 "Replaced latch, vacuumed drain pump. Ran test cycle. Op test ok"
Gabriel P.
WASHER WHIRLPOOL MVWB855DC3 Will need a gearcase customer will call whirlpool to try for them to cover the parts do not order parts till office get a call back from customer
Gabriel P.
RANGE WHIRLPOOL WEG515S0FS0 "Preheated to 350 and check temperature 357 is heating and cycling on and off is working as design if it happens again office to pre id harness spark and igniter,opt test ok"
David R.
WASHER WHIRLPOOL WFW9400SW01 "Cc of door being locked and a little water being left over in drum when cycle is done. Manually unlocked door, ran through error codes and F22 door lock error came up. Door was locking by itself. Ran through service diagnostics. Door is now unlocking and locking when it’s suppose to for now. Front of drum where gasket is is filled with water. Ordering door lock, when come back shop vacc and water out.; ordrng 1 WP8183270 (latch 118.56), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Clear out ice notice door was not seated correctly,correct issue and steam gasket opt test ok"
David R.
DISHWASHER MAYTAG MDB8959SFZ4 "When arriving customer said that the condensation built up the other day under the counter. Put tool on, also put glasses in the corner on top and bottom rack. Ran unit. Arms are moving and not hitting around anything. Cups filled up. Checked arms all clear. Readjusting legs. Check unit history for parts already put on, extra insulation put on, no other parts I believe can be put on.Send over to whirlpool for review, if tech-line is needed to be called again for the 3rd time, will call.; saved tckt"