Appliance Repair in Amherst, Ohio

Local Reviews
for Amherst, OH

Rated 4.6 out of 5 stars based on 10 customer reviews

Map of Amherst, OH


After checking out my oven, the repairman said a whole downdraft had to be replaced. I had called him for a vent repair. My oven was in total working order prior to the service call minus the vent. When he put it together it no longer worked. He wasn't sure what he did to it, so it took him quite a long time to fix it . I heard the vent going and asked him about it because he said he couldn't fix it. He said it was working and I didn't need a whole new downdraft that would have cost hundreds. Makes me wonder if I hadn't told him the oven didn't work if I would have been stuck for an expensive part that I didn't need.

Response from Fred's Appliance Service:

Hi Lynn! Thank you so much for your note. We will be calling you shortly to discuss and further address your concerns. Thank you! Speak soon. -The Fred's Team

Map of Amherst, OH

ice maker III

Map of Amherst, OH

Great service man

Map of Amherst, OH

Great Service

Paul arrived in a timely manner and took extra special care on instructing us as to the best use of our new appliance and its special features. We needed the hands on instructions. Thank you Paul for your patience.

Map of Amherst, OH

Good Service Rep Schedule Was "Unfortunate"

I think Paul is a well qualified representative and did well in his work. The appointment thing was not his fault but it was something that shouldn't have happened.

Paul H.

Paul H.

KRMF706ESS01 KITCHENAID REFRIGERATOR , Cleared and resolved defrost drain clog, op test ok.; Job Cmpltd,

Near Greystone Dr, Amherst, OH 44001
Paul H.

Paul H.

MVWB980BW0 MAYTAG WASHER Unit is having leaks, seal and bearings are fine, issue is due to two factors, improper tub ring seal and fault in valve log regulating pressure causing overflow of dispensers, ordering tub ring and valve log; ordrng 1 W10853723 (valve) and 1 WPW10550152 (ring-tub)

Near Sleepy Hollow Dr, Amherst, OH 44001
Paul H.

Paul H.

WTW8000BW0 WHIRLPOOL WASHER Unit has latch issue, repeatedly flashes du code, per tech sheet this caused by faulty latch, customer has extended warranty through Lowes, customer to call and have dispatched, delay ordering until resolved; ordrng 1 WPW10619844 (latch),

Near Terra Ln, Amherst, OH 44001
Paul H.

Paul H.

KUDS30IVBL0 KITCHENAID DISHWASHER Replaced latch assembly, stays latched now, op test ok.; Job Cmpltd,

Near Hidden Valley Dr, Amherst, OH 44001

Schedule Service Online

If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Fred’s Appliance for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.

Customer Financing

We offer 6 month financing for any repair cost that is $99 or more. Each customer is subject to credit approval from Paypal.

Not sure if you will qualify?

Apply for Financing

About Your Appointment


Our service call and diagnosis fee is $89.95 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00

Fred's Appliance
Reviewed from Google

4.8 out of 5 stars

kathy myers
kathy myers

5 out of 5 stars

posted 3 weeks ago

I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.


What goes into the cost of our service call and diagnostics?


The purchase and maintenance of each technician’s van, including insurance and taxes.


Until Tesla releases a service van, we have to continue using gasoline for our vans.


From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.


We keep parts in our van that are prone to needing replaced during the average appliance lifespan.


We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.


Includes the Three Week Course at our Academy, but also continuing education throughout the technician’s career.


Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.


Health and Retirement plans for each technician. Paid vacation and sick leave.


As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.


Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.


Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.


Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.


Our office will send an email the day before your appointment providing the technician’s picture and name. We are guests in your home and we want to ensure you know who we are sending.

The email will also contain a link to confirm your appointment, making the process quick and easy!


Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.


Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.


At Fred’s Appliance, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Parts Warranty
90 Days Labor (on installed parts)
30 Days on Service Call

When you deal with Fred’s, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for decades and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.