Appliance Repair in Amherst, Ohio
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for Amherst, OH
very knowlegeable, but willing to ask his senior advisor for help
Phillip - Amherst, OH
Gabriel was friendly and competent .He knew what was wrong with our dishwasher from our description, and worked diligently to fix it.
Louis - Amherst, OH
Showed up on time, courteous
Sheila - Amherst, OH
Shari - Amherst, OH
Sally - Amherst, OH
Anna - Amherst, OH
Knowledge and personable
Steven - Amherst, OH
Great customer service! Everyone was very helpful, the phone representative/ scheduler and the repairman.
Mike - Amherst, OH
Shiloh - Amherst, OH
David went over and above expectations. 3 trips,initial visit & 2 service usually dosen't end well. Except now between what I had already done & his work I basically have a new washer.
Great service personnel. Great web tracking for appt time of day
Sal - Amherst, OH
Excellent. Would highly recommend Fred’s.
Richard - Amherst, OH
Great service techs
Chris - Amherst, OH
Theservice techs that did the workon my refrigerator were a pleasure. They cleaned up after them selves. They explained what went wrong with the unit. Fridge is up and running good.
Thomnas - Amherst, OH
Lynda - Amherst, OH
Excellent thank you so much
Thomas - Amherst, OH
Doug - Amherst, OH
Great personality very informative on his job to telling the problems he found
jessica - Amherst, OH
This company went above and beyond to get the job done for us. It's rare these days to see a company that values their customers to this degree! AMAZING company!
joseph - Amherst, OH
Gabriel is a true professional. He was personable, on time and explained everything in detail.
Stephen - Amherst, OH
The service technicial Gabriel was on time, very friendly and explained everything about the repair. It is so rare in the service world today to find an employee that takes such pride in what they do. It was easy to see that customer satisfacation is the top priority of Fred's Appliance based on the interaction with their service technician. Bravo!
KATHIE - Amherst, OH
DRYER WHIRLPOOL LTE5243DQB "Idler pulley was bad and rollers torn replace from truck stock ,opt test ok ; used 1 WP691366 (PULLEY DRIVE), and 1 WPW10314173XXX (USE KIT PART4392067) from stock"
WASHER GE GTW460ASJ4WW The agitator gave me lots of problems taking it out call bj found instructions how to take out and when follow what to do my screwdriver broke inside agitator so call ge explain me that if it doesn’t come off clockwise and I broke my screw driver inside to order new one and break to the old so thats what I did I just finish put in the gearcase going to order agitator parts to finish on friday three hour battling with this job ; ordrng 1 WH02X24374 (SCREW) and 1 WH43X24454 (AGIT ) and 1 WH43X25447 (agitator base asm) and 1 WH43X25448 (auger asm)
WASHER MAYTAG MVWB835DW1 "Replace part listed,opt test ok took core with me for return"
DISHWASHER WHIRLPOOL WDF530PLYB7 Found rubber pieces on drain hose clogging the water pressure coming out clear out opt test ok
WALL OVEN WHIRLPOOL WOD51ES4EB01 Clicking noise coming out off hinges on both door talk to Shawn explain the clicking noise ask for me to replace both hinge on both doors customer ask if she can be schedule between 12 and 3 she has a doctors appointmentat 9 am ; ordrng 2 WP9760571 (hinge-door LEFT )s and 2 WP9760572 (hinge-door LEFT )s
WASHER MAYTAG MVWB835DW1 Found error code f6e2 communication error acu to ui would not let me go to a cycle or test ordering control and UI ; ordrng 1 W10861510 (console) and 1 W11024149 (cntrl-elec)
WASHER MAYTAG MVWB855DC2 "Found coins in between agitator that could cause it from stoping the agitation,also found no error codes and ran calibration and auto test all pass"
REFRIGERATOR KITCHENAID KRFF707ESS01 "Found frigde evap frozen,steam out completely,also icemaker taking 2 day for a full tray told customer wants I steam out all ice from evap and place thermister in the right place he should start seeing ice more faster"
WASHER GE GTW460ASJ4WW "Customer said clothes coming out wet in the end of cycle ,found washer making loud noise when spin,took cover off gearcase foil oil on cam and belt took picture she is going to need gearcase belt and cam,also found a soft ware update on service pointer for having wet clothes ordering that also ; ordrng 1 WH01X24697 (DRIVE BELT ) and 1 WH38X27335 (GEARCASE ) and 1 WH49X25379 (PULLEY ) and 1 WH98R23015001 (SOFTWARE UPDATE )"
DISHWASHER FRIGIDAIRE LGID2475QF0A Use chop vac to clear out all water from inside dishwasher then started draining found weird functioning on ui but is correct found something inside drain hose may be clog from drain
REFRIGERATOR FRIGIDAIRE FFHS2311PFGA Replaced icemaker. Watched it call for water and cycle. Op test ok.
WASHER AMANA LWA80AL Found water leaking out of tub to transmission also belt was torn it will need a complete rebuild giving estimate parts are discontinued no longer available can’t be fix
DISHWASHER WHIRLPOOL WDP370PAHB0 Replaced panel. Op test ok.
REFRIGERATOR WHIRLPOOL WRT314TFDB00 Unit was moved outside in garage. Replaced timer and thermostat. Advised customer that this is not an outside unit and with the weather being this cold will greatly affect the unit. If anymore questions advised customers to call and talk to whirlpool about the temperature conditions of unit. Op test ok.
REFRIGERATOR FRIGIDAIRE FFHS2311PFGA "Replaced water valve, tested dispenser to make sure water is coming in, ch dis fine. Op test ok."
WASHER MAYTAG MVWC565FW1 "Suspension is good. Service mode checked fine, no error codes. Showed customers the spin cycle and noise change from spin to agitate. Everything checks good. Op test ok."
COOKTOP ELE WHIRLPOOL WFE505W0HS0 "Replace parts listed,took core with me to return opt test ok"
REFRIGERATOR WHIRLPOOL WRT314TFDB00 "Compressor not on. Start device and cap good. Resistance to start and run windings on Compressor are in range. Thermostat and Control in line with Compressor. Ordering timer and thermostat.; ordrng 1 4388931 (timer,defrost adapt) and 1 WPW10511937 (thermostat)"
DRYER MAYTAG MEDB850YW2 "Found error code f6e3 lost communication acu with iu,machine getting power but not starting the relay on board stay clicking doesn’t start up every time I press start it click but won’t start giving customer est . Will not fix dont order parts"
FREEZER GE GSS25GMHBCES "Replace control,opt test ok"
REFRIGERATOR FRIGIDAIRE FFHS2311PFGA "Ran diagnostics all test pass found fridge 20 degrees check evaporater had good frost pattern,found out it was on defrost mode customer had water off didn’t see any leaks,explain customer what could cause it to leak from dispenser told to watch out for ice getting stuck on door ,everything is ok opt test ok"
REFRIGERATOR WHIRLPOOL WRT314TFDB00 "Replace starter with one from t/s. Compressor kicked right on. Cold air blowing through unit. Op test ok; used 1 8201786 (STARTER) from stock"
COOKTOP ELE WHIRLPOOL WFE505W0HS0 "Replace parts listed,still didn’t work,by senior tech cp ordering a control and and infinite switch ; ordrng 1 W11314391 (CNTRL ) and 1 WPW10434452 (switch-inf)"
REFRIGERATOR WHIRLPOOL WRT314TFDB00 "Compressor not running. Checked start device, open. Compressor checks good. Ordering start device and cap.; ordrng 1 WPW10448874 (start-dev) and 1 WPW10662129 (capacitor)"
FREEZER GE GSS25GMHBCES "Current temps check good. Good frost pattern on evap and unit is defrosting. Lights and fans working. Found control relay over heating,ordering control ; ordrng 1 WR55X24347 (CNTRL)"
REFRIGERATOR WHIRLPOOL WRT311FZDW01 By service pointer replacing parts ; ordrng 1 W11263188 (CNTRL ) and 1 WPW10384183 (thermistor)
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Found door not striking switch. Raised door. I.m. Cycled. Op test ok.
WASHER MAYTAG MVWB835DW3 Installed gearcase. Op test ok.
WASHER MAYTAG MVWB835DW1 Replaced console. Calibrated. Tested. Op test ok.
RANGE MAYTAG MER8700DS1 "Replace bake element,preheat to 350 opt test ok"
COOKTOP ELE WHIRLPOOL WFE505W0HS0 Both front element probes were bad ordering both ; ordrng 1 W10823729 (elmnt-surf) and 1 WP8273992 (elmnt-surf)
WASHER MAYTAG MVWB835DW3 There’s some noise found the gearcase. Needs gearcase replaced. ; ordrng 1 W10811956 (drum assy)
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Replaced control. Tested. Compressor kicked on, started feeling cold air go through unit. Op test ok."
RANGE MAYTAG MER8700DS1 Found heating element broken off some thing most of spill on it and over time it broke it of customer has 10 year warranty on the element we charging her for labor and service call ; ordrng 1 W10779716 (elmnt-bake)