Appliance Repair in Amherst, Ohio
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for Amherst, OH
Showed up on time, courteous
Sheila - Amherst, OH
Fixed the washer the first time and he was on time!!
Professional, prompt service
Margaret - Amherst, OH
Arlene - Amherst, OH
Very pleased with technician and service! Very professional! Highly recommend Gabriel!
Repair compact dryer
Arlene - Amherst, OH
Very professional; polite; notified ahead of time about appointment and any changes. Very satisfied!
Shawn - Amherst, OH
Bonnie - Amherst, OH
Gabriel was professional, courteous, and prompt. He worked neatly and efficiently. He explained in detail what was wrong with my washing machine and what necessary repairs were needed. I felt very confident in the work that was performed. My machine is now working again!
very knowlegeable, but willing to ask his senior advisor for help
Phillip - Amherst, OH
Gabriel was friendly and competent .He knew what was wrong with our dishwasher from our description, and worked diligently to fix it.
Louis - Amherst, OH
Showed up on time, courteous
Sheila - Amherst, OH
Shari - Amherst, OH
Sally - Amherst, OH
Anna - Amherst, OH
Knowledge and personable
Steven - Amherst, OH
Great customer service! Everyone was very helpful, the phone representative/ scheduler and the repairman.
Mike - Amherst, OH
Shiloh - Amherst, OH
David went over and above expectations. 3 trips,initial visit & 2 service usually dosen't end well. Except now between what I had already done & his work I basically have a new washer.
Great service personnel. Great web tracking for appt time of day
Sal - Amherst, OH
Excellent. Would highly recommend Fred’s.
Richard - Amherst, OH
Great service techs
Chris - Amherst, OH
Theservice techs that did the workon my refrigerator were a pleasure. They cleaned up after them selves. They explained what went wrong with the unit. Fridge is up and running good.
Thomnas - Amherst, OH
Lynda - Amherst, OH
Excellent thank you so much
WASHER WHIRLPOOL WTW5000DW0 "No error codes. Gearcase making grinding noise, washplate splines stripped. Tightened down as nest as I could, still loosing and making noise. Ordering drive system and washplate.; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase)"
DISHWASHER WHIRLPOOL WDF330PAHB2 "Found error code 7-1 1. Control programmed to disable heater, but continue running cycles, if it detects a water heating problem. Running diagnostics clears the control and allows the heater to turn on again. Water heating problem must be corrected or the control will disable the heater again. See Heater circuit problem below. Wants delete code and reboot computer ran diagnostics and turn back on the heater temp on heater was 150 opt test ok"
WALL OVEN WHIRLPOOL WOD51ES4EB01 Bracket underneath door is making noise. When door closes it sits right on bracket. Found bracket bent. Fixed and tested out. Noise went away. Op test ok.
WALL OVEN WHIRLPOOL WOD51ES4EB01 Look at David pvr
WASHER MAYTAG MVWB835DW1 "Found latch clicking when plug in and error code f5e3 ,plus it was in a long drain,open console to check connector found latch connector not in all they way corrected want finish long drain delete code and ran calibration and auto test opt test ok"
DISHWASHER WHIRLPOOL WDF530PLYB7 "Cc not draining and utensils still wet and around tub. 10-1 dispenser electrical problem. Went through service mode and at end, lots of rinse aid was on the bottom, dispenser will also not close properly. Unit is draining all water, tested multiple times. Heating element working at the moment, Could have reset During service mode. ordering element and dispenser. **** Customer will call to Reschedule return visit; ordrng 1 W10518394 (heater) and 1 WPW10605015 (dispenser)"
WALL OVEN WHIRLPOOL WOD51ES4EB01 call tech line whirlpool talk to kathy file explain her where clicking was coming from she said she couldn’t help me with noise and ask if we could send a senior technician to this job to figure out noise customer said David fix it last time but noise came back she will want him back since he fix it the first time ; saved tckt
DISHWASHER WHIRLPOOL WDF530PLYB7 Rescheduled for tomorrow ; schdld next appmnt for 4/16 TUE 2-5
WASHER MAYTAG MVWC565FW0 "Replaced control and valve, tested and calibrated. Op test ok."
DISHWASHER MAYTAG MDB8959SFZ4 Customer said one day she didn’t close door all the way and water started leaking all over floor and floor got damaged when running quick cycle it wash drain and wash again no sign of leaking any where record a video for customer to see that it was not leaking from dishwasher and all insulation inside door and bottom tray are dry
DRYER WHIRLPOOL WED88HEAW1 Unit is unplugged. Took off top cover found wiring harness burned up and control. L1 L2 N wires are plugged in right.Called Whirlpool safety.Reported findings and whirlpool safety will get in touch with customer ; saved tckt
WASHER MAYTAG MVWC565FW0 "F0E5 off balance load, F0E4 high water temp. Horses are correct, verified in manual mode. Went through tech sheet and verified thermistor ohms are in range. Tech sheet says order control board. Ordering control board and valves.******Other PVR has ordered parts; schdld next appmnt for 4/8 MON 8-11"
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "Cc ice maker hasn’t made ice in past couple days, 2/3 cubes in the last 24-48 hours. Found icemaker either wasn’t plugged in or had a loose connection. Pulled it up and it came straight out not attached. Plugged back in and it cycle and called for water. Op test ok."
WASHER WHIRLPOOL NTW4516FW3 "Found no leak did few checks for customer they said when running few loads stop leaking,no issue found opt test ok also found pop in sb web"
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replace parts listed,and steam ice from evaporator,opt test ok"
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Check temp on freezer 0 ,1 ,2 degrees and fresh food section 38,40 degrees found fan running slow barely feels any air coming out of the vent ordering fan assembly ; ordrng 1 W11033168 (harns-wire)"
DISHWASHER KITCHENAID KDFE104DSS5 "Found spring and push button for dispenser broke. Part is a t/s item. Owner is not here, sister is and they do not have the POP to show. Owner not answering phone so at this point can not get a copy of POP. Will reschedule when customer can provide POP.****customer to get in contact with whirlpool ; saved tckt"
DISHWASHER WHIRLPOOL WDF530PLYB7 "No issues found opt test ok,call bj so he can explain how dishwasher works and what other options to use or do"
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Replace icemaker and cycle it to fill,opt test ok"
WASHER MAYTAG MVWB835DW1 Found error code f0e3 overload and f0e5 off balance load delete codes explain customer 7-8 bath towels is a max of full load ran calibration and auto test opt test ok
REFRIGERATOR AMANA ASI2575GRS00 "Replaced water inlet, tested. No leaks, op test ok."
DRYER WHIRLPOOL WED4815EW1 "Found big lint stuck in blower fan clear out,opt test ok"
WASHER WHIRLPOOL WTW5000DW2 "Replace control and took old one back for return,opt test ok also ran calibration and auto test pass"
WASHER WHIRLPOOL WTW5000DW2 Control getting 120 v and not responding also led light on control is out is going on to need a control found pop on sb web; ordrng 1 W11116590 (cntrl-elec)
WASHER MAYTAG MVWB835DW3 "No issues found ran spin cycle no noise,opt test ok"
REFRIGERATOR GE PFE28RSHHSS "Replace part listed,opt test ok ,there was no core return"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Replaced pump and motor, and control. Tested. Op test ok."
REFRIGERATOR KITCHENAID KRFF707ESS01 "Replace all control listed,and took cores with me ,opt test ok"
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replace parts listed customer needs frontclips for each rails that avoid basket from coming out caling Shawn to explain what part it needs customer will install himself no need to come back,opt test ok ; ordrng 2 W10508950 (stop)s"
REFRIGERATOR GE PFE28RSHHSS Ordering new user interface cause not letting use temp or settings is not doing anything talk to senior technician bj explain all details to him ask me to replace ui and light bulb is dim scheduling ; ordrng 1 WR55X11132 (cover led asm ff) and 1 WR55X25718 (UI CONTROL )
REFRIGERATOR KITCHENAID n/a "Freezer temp is in the 30*s and FF is in the 50*s. Tried looking for model/serial number, could not find one. Looked everywhere and removed drawers. Took unit out and checked behind, compressor on top checked that. Could not find m/s.*****Customer wants to see if it can be looked into, cant really do anything without m/s. Unit is 20 years old. Customer is going to try to find paperwork for it. Customer will probably call in."
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "CC not washing, intermittently. Sound like motor not running. Put unit on normal cycle. Started up. Water came into unit. Started washing. 4/3 wash motor error 7/1 no heat error. Heat element checks good. Ordering control and pump and motor.******* make last call of the day; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (CONTROL )"
REFRIGERATOR KITCHENAID KRFF707ESS01 "Customer said the icemaker made one tray of ice after last tech visit, then nothing after that. Ice maker has no error codes, ice maker is able to find home position, water is frozen in fill tube. Ordering heater, controls, UI.Called Techline Heater is getting resistance. Not getting 120 coming from board. Sometimes UI messes up heating to icemaker; ordrng 1 W10830278 (cntrl-elec) and 1 W10843055 (cntrl-elec) and 1 W11087201 (heater) and 1 W11089931 (panel-ui)"
REFRIGERATOR FRIGIDAIRE FFHS2311PFGA "Found icemaker line from valve leaking it wasn’t in all the way took out out and put back in as far as it goes opt test ok ,took pictures of the green line I’m talking about"