"Customer complaint that unit is not starting, pushed power button, started normal wash cycle, unit drained filled and started washing, repeated with same results, unable to duplicate the problem, unit is operating as designed"

"Cc unit not spinning outCustomer stated twice now unit has not spun out loads, last one was sheets and comforter. Found unit flashing f0e9 for off balance pause. Ran diagnostics, no codes stored. Ran test cycle, all functions passed. Had customer start a Quick wash cycle w/clothing load. Let advance through cycle, all functions passed. Load drained and spun out properly. Advised customer on load sizing and distribution. Unit is working as designed."

"Customer complaint that unit is not making ice and temperatures are getting warm, fresh food section temperature is at 37 degrees, freezer section temperature is at 0 degrees, found ice maker turned off, turned on, found auger gear stripped, found mounting plate broken, unit ne3ds new gear and mounting plate; ordrng 1 WP2220458 (Gear) and 1 W11573761 (Mount), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

"Customer complaint of little heat, found unit not receiving correct power from supply, power cord is good, jiggled cord in our, got correct power, unit heated, advised customer that they need an electrician to replace outlet, unit is operating as designed"

"Customer complaint of long dry times, found outside vent clogged, outside vent is too high to clear, advised cust to have vent cleaned, unit is operating as designed"