Appliance Repair in Ashtabula, Ohio
for Ashtabula, OH
SUE - Ashtabula, OH
TAMMI - Ashtabula, OH
Jeff was very thorough and had all the equipment needed to evaluate our problem. His knowledge helped us solve the problem. He was on time and very professional. Also, very courteous. Thanks so much for your help.
JUDITH - Ashtabula, OH
SHIRLEY - Ashtabula, OH
It was under warranty. But explained the workings of the drawer .Did not understand why Whirlpool constructed the drawer on the bottom the way they did.
Great service. Liked being able to track when repairman would arrive
Mom - Ashtabula, OH
Easy to schedule online. Great communication via computer and cell
WGT4027EW0 WHIRLPOOL WASHER The unit fills 3/4 full unit tested good was not able to duplicate a no Fill issue ; Job Cmpltd,
WTW5000DW WHIRLPOOL WASHER As I was working on the fridge I was running the washer i ran a calibration cycle an auto test cycle also ran a normal wash cycle all tested good; Job Cmpltd,
MSF22C2EXW00 MAYTAG REFRIGERATOR I was testing the wires the water valve is receiving 120 V AC a plugged it back in and it started to work on able to determine the problem unit tested good; Job Cmpltd,
GUD24ESSJ0WW GE WASHER The complaint is the washer is leaking being in a Home Depot store I looked it over the best I could I could not find any leaks I took the front panel off. the unit has water in it checked all of the hoses and gaskets unit tested good unable to determine the actual issue due to its not hooked up in the customers home. ; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Your technician, Jeff, just left so I can write my review. I have been very impressed with this business from day one, very businesslike, very professional, very helpful. The ease of scheduling an appointment online was much appreciated. And being able to track your technician's progress was a terrific perk. I could go ahead and do other things about the house while waiting. The phone alert that he was on his way-excellent. Jeff arrived and checked my disabled washer. An expensive part was available, but given the washer's age, Jeff's suggestion was a new washer was the way to go, rather than to keep putting money into this 2003 appliance. (I had the same feeling). Jeff was friendly and professional.
I highly recommend Fred's Appliance and will definitely use again if
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.