"Customer complaint that unit is not draining or spinning, ran diagnostics no error codes found, drain pump is working, unit spins and agitates and shifts back, unable to duplicate the problem , unit is operating as designed , load"

"Customer complaint that unit is not going through cycles, ran diagnostics found f0e5(off balance) and f0e3(overloaded) error codes, ran test cycle , all components working, unit is operating as designed"

"Installed new control, op test good"

"Customer complaint that lid is not locking and unit is not draining, ran drain and spin cycle, lid locked, unit spun, drain pump did not start, found drain pump unplugged, plugged in , drain pump started, op test good"

Installed control and door panel. Op test ok