Appliance Repair in Atwater, Ohio
for Atwater, OH
TINA - Atwater, OH
Seemed to know what he was doing. Came in, got right down to work, explained what the problem was, ordered the parts that were delivered right to our home and came back on the day promised to repair. Much better customer service than Amana has!
Great service and great people working for them
RENEE - Atwater, OH
Great service and great people working for you.
Chiles - Atwater, OH
ROBERT - Atwater, OH
great service,quick service
MAYTAG WASHER MVWC555DW0 Found adj stripped, needs adj; ordrng 1 W10902814 (WASH PLATE), schdld next appmnt for 4/24 TUE !,
WGD7000DW0 WHIRLPOOL DRYER Customer complaint of gas leak, found leak in supply line, advised customer to replace supply line, unit is operating as designed ; Job Cmpltd
AMANA REFRIGERATOR ABB1924BRB00 , Installed rear roller, op test ok; Job Cmpltd,
WHIRLPOOL WASHER WTW5000DW0 Ran diagnostics, off bal load, ran recal cycle, found wash plate and hub stripped, shaft of gearcase droppedCust to replace; ordrng 1 W10528947 (HUB26.16) and 1 W10752283 (WASH PLATE101.64) and 1 W11035751 (GEARCASE242.58), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.