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for Aurora, OH
Sally - Aurora, OH
Ron in Aurora.
Ron - Aurora, OH
Tech was great and his guidance resolved the issue we had with a new dishwasher.
Diane - Aurora, OH
Good exept no Shoe Covers were worn
Response from Fred's Appliance Service:
Hi Diane! Thanks for dropping us a line. Sorry Brian missed his shoe covers. We will be sure to hassle him!! But in all seriousness, we will make sure he's wearing them regularly. Thanks for sharing. Have a great evening! -The Fred's Team
Great fast service!
Christopher - Aurora, OH
John - Aurora, OH
Jason was excellent!! He was polite, friendly, and very knowledgeable.
Darren - Aurora, OH
Debbra - Aurora, OH
Came within time frame given, and within phone call prior to appointment. Fixed problem, and answered questions afterward to help us take care of future problems.
Disappointed in quality of service
Sue - Aurora, OH
Very disappointed in quality of work. The one burner handle is hard to turn when oven is hot. In looking at the oven door it does not appear to be installed correctly. I will be calling tomorrow!!!!!!
Response from Fred's Appliance Service:
Hello Sue, We appreciate you sharing your feedback with us! We are sorry to hear that the handle isn't moving smoothly and that the door looks off. We will be happy to send a technician out to take a look and correct any issues. Give us a call at 1-888-45-FREDS to schedule. Thanks! The Fred's Team
The service tech was polite clean very neat I would certainly like to use him again if I needed to have another appliance repair
Len - Aurora, OH
Super nice guy. very knowledgeable about our dishwasher
Cal - Aurora, OH
WASHER WHIRLPOOL MVWB835DC4 Cc of error Could not enter diagnostics Installed control and UI Ran auto test and calibration OP TEST OK
DRYER MAYTAG MEDX655DW1 Cc of noise Found quarter in drum Ran test cycle no noise
WASHER MAYTAG MHW6630HW0 "Customer complaint that unit is not draining, ran diagnostics found f8e1(valve failure) and f0e1(phantom code), started quick wash cycle, unit filled and agitated, drained and spun, unable to duplicate the problem , unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
RANGE WHIRLPOOL MER5755QAB "Removed door, disassembled, customer cleaned, reassembled, Op test good"
REFRIGERATOR WHIRLPOOL WRT518SZFW00 "Customer complaint of loud popping and whirling noises, evaporator fan is running, compressor and condenser fan are running, unit is operating as designed"
WASHER MAYTAG MVWB865GW0 Customer did not receive part but I had one on truck stock Cc of unit not filling Found valves not opening Replaced using truck stock Ran test cycle OP TEST OK ; used 1 W11165546 (VALVE) from stock
WASHER MAYTAG MVWB765FC3 Installed rotor and stator and gearcase Ran test cycle noise still there Called whirlpool they advised on basket and suspension; ordrng 1 W10811957 (spin basket) and 1 W11130359 (suspension)
WALL OVEN KITCHENAID KEBC278KSS0 Cc of unit not powering on but has beeps Found UI dead but touch panel is working oven light turns on Needs microcomputer Part is NLA
RANGE WHIRLPOOL WFG525S0HS1 Cc unit not keeping temp and temps from vent is hot Ran test bake of 350 waited for unit to cycle with pan added my thermometer reads average temps of 367 after a cycle is done Found temps coming from vent to be around 112 and this is normal Let unit cycle 6 more times can not duplicate issue of not heating evenly Unit functioning and design at this time
WASHER WHIRLPOOL WFW96HEAW0 Cc of leak and Loud noise when running Found flow meter cracked and bearing to have slack and grinding when hand spinning Needs flow meter and tub bearing replaced Est only Q
WASHER MAYTAG MVWB765FC3 Cc of noise on spinSounds Like a scrapping sound like the rotor is hitting the stator but also might be the gearcase Needs gearcase rotor and stator ; ordrng 1 W11134159 (gearcase) and 1 W11195971 (stator) and 1 W11260238 (rotor)
DISHWASHER MAYTAG MDBH979SAM0 "Cc unit start button not working Found corrosion on ribbon per service bulletin W10732429B called whirlpool, to get sr # to cover parts only Needs UI Customer does not want to repair"