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for Aurora, OH
Super nice guy. very knowledgeable about our dishwasher
Cal - Aurora, OH
Muriel - Aurora, OH
Too many breakdowns but service was good. However, since you don't seem to carry any parts in inventory its a long process. First call to get in line for service call. Then wait for part and wait in line for next avail service call.
Response from Fred's Appliance Service:
Hello Muriel, We appreciate your feedback! While we do carry the quickest moving parts on our trucks, we aren't able to carry everything. We are in the midst of our busy summer season so we appreciate your patience in scheduling. We are happy to hear that your service was good! Have a great weekend! The Fred's Team
Marni - Aurora, OH
John - Aurora, OH
Polite, excellent repair!
Brian did a great job!
Robert - Aurora, OH
Brian was professional, pleasant and helpful, sharing many productive suggestions while resolving our issue.
Gayle - Aurora, OH
David - Aurora, OH
Brian was very courteous and helpful.
Patrice - Aurora, OH
He troubleshooted with the broiler and tried different options to fix the problem.
Lisa - Aurora, OH
I left a message of what problem from previous problem came prepared with part to replace it.
Honest - thorough
Michael - Aurora, OH
Straight forward answers - complete diagnosis
RANGE KITCHENAID KSGB900ESS2 Wrong part pre Id Needs door scoop trim piece ; ordrng 1 W11025120 (trim-vent)
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Recovered refrigerant, installed filter drier, brought system into a 28” vacuum for 30 minutes , watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890121, 1 W10890131, and 2 WPW10143759 (DRIER) from stock"
REFRIGERATOR KITCHENAID KFIS29BBMS02 "Cc unit not cooling in ff and freezer. Checked temps, 25 in freezer, 45 in ff. Checked frost pattern on both evap. Heavy ice/frost on top coil in freezer evap. Indication of low refrigerant charge. Ran diagnostics test 4, both evap started frost pattern. Installed gauges, unit reading 12 psi low side, 170psi on high side on ff side, switched to freezer side, reading 8 psi on low side, 200 psi on high. System has restriction. Called wp techline, Chris told me to recover refrigerant. Install new drier and pull vacuum on system for 1/2 hr to make sure all non condensables are out, then recharge; saved tckt"
REFRIGERATOR KITCHENAID KFIS29BBWH00 "Cc: not coolingFound ff evap frosted over, found freezer evap to only have a partial frost pattern. Found uv dye in ff section drain pan. pulled ff evap cover found uv dye coming from cap tube. Needs ff evap, compressor and drier; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"
DISHWASHER WHIRLPOOL WDF520PADM7 Cc of leak but he stated that he tried 2 more times and hasn’t leaked since Ran test cycle could not duplicate a leak OP TEST OK at this time
DISHWASHER WHIRLPOOL MDB6769PAS3 Cc unit will not turn on Found unit power supply to have oversized wire connectors installed Rewired with correct size nuts Ran test cycle OP TEST OK
OTR MICROWAVE KITCHENAID KMHS120ESS8 Installed door OP TEST OK
WASHER WHIRLPOOL WFW92HEFW0 Cc of unit having a error and not finishing cycle Found error or f3e1 pressure sensor Ran auto test found unit to have too much soap and over sudsing the machine Removed load and go re ran test and test completed as normal Replaced load and go and changed the concentration amount to the correct number Advised on soap usage and it may happen and should switch to just putting soap in as normal
REFRIGERATOR KITCHENAID KFIS29BBWH00 Installed freezer evap fan Ran test 3 unit did not shut down OP TEST OK
DISHWASHER MAYTAG MDC4809AWW4 Cc of leak Found leak coming from front under sump assembly Found gasket on sump lifted up on the inside Reseated sump gasket Ran test cycle no leak OP TEST OK
DISHWASHER KITCHENAID KDEF304DSS0 Cc unit will not running cycles Found plastic fork piece and bread tie in drain pump area keeping it from draining probably Removed debris Ran test cycle Op test ok
REFRIGERATOR KITCHENAID KBSD608ESS00 "Cc unit still leaking from dispenser. Confirmed condensation still appearing on outside of ice door.Called WP techline. TJ, talked to lead tech and the suggestion is that there is a void in the door insulation causing the condensation. He said to replace freezer door. With purchase date registered, he said it’s still within 2 yr, and not a cosmetic issue, but functional issue; ordrng 1 W10800793 (dor-fip us)"