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for Aurora, OH
Gayle - Aurora, OH
David - Aurora, OH
Brian was very courteous and helpful.
Patrice - Aurora, OH
He troubleshooted with the broiler and tried different options to fix the problem.
Lisa - Aurora, OH
I left a message of what problem from previous problem came prepared with part to replace it.
Honest - thorough
Michael - Aurora, OH
Straight forward answers - complete diagnosis
Very professional, efficient and respectful of my time.
Cindy - Aurora, OH
Rose - Aurora, OH
Chris - Aurora, OH
Jen Air Stove
Patrice - Aurora, OH
3rd time they came out. They said settings ok . Lighting of gas sometimes may be inconsistent
William - Aurora, OH
Brian was prompt, neat and experienced. He was tolerant of my dogs and concerned for my bird’s health as he was soldering. Very pleased.
REFRIGERATOR KITCHENAID KFIS29BBMS02 Recovered refrigerant Installed evap and drier Ran 28 inch vac for 15 min then 10 on low side and 10 on high side Recharged with 5.5 oz of r134a Ran test 4 both evaps frosted up as they should Advised on replacing copper fitting to water valve it was leaking Advised it may take up to 48 hours to completely cool OP TEST OK
REFRIGERATOR KITCHENAID KRFC704FSS01 called whirlpool they had me remove ice chute found gasket to be a little off but not terrible they suggested to replace ice chute but they had me run some test And suggested that it’s because customer is not using ice frequently. Removed Ice bin found auger in ice bin is locking up and not moving freely shaft seems to be bent in bin and not connecting fully to motor Also found auger motor to stopping mid run Needs ice chute and ice bin and motor ; ordrng 1 W10793257 (plate) and 1 W10910401 (ice-contnr) and 1 W11228132 (shaft) and 1 W11298175 (MOTOR )
RANGE KITCHENAID KSEB900ESS3 "Customer complaint that fan will not shut off, found fan of the microwave above range on, turned off, checked unit, unit is operating as designed"
REFRIGERATOR MAYTAG MFI2570FEZ06 "Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 42 degrees, fresh food section thermistor is good, air baffle and evaporator fan are operating properly, freezer section thermistor is good, unit is operating as designed"
REFRIGERATOR WHIRLPOOL KRMF606ESS00 "Customer complaint of condensation on mullion, mullion is receiving 12vdc , mullion is cold to touch, unit needs new mullion ; ordrng 1 W11122876 (rail-mulln)"
WASHER MAYTAG MVWB765FW2 "Customer complaint that clothes keep getting stuck under agitator, found agitator bolt loose, tightened, op test good"
RANGE WHIRLPOOL WOD77EC0HS01 Installed Ui ran test bake to 350 upper and lower oven OP TEST OK
RANGE JENN-AIR JGS1450DP0 Cc of unit still not igniting Tried to broil when arriving unit would not ignite Removed burner valve and orifice . Cleared orifice and installed new burner valve Ran 10 broil test and it ignited 10 times OP TEST OK at this time
REFRIGERATOR KITCHENAID KFIS29BBMS02 Cc of unit still not cooling Found ice ball on both ff and fc section evaporators Defrosted unit ran test 4 fresh food evap had frost pattern but freezer did not Needs sealed system evap and drier replaced Customer needs to call whirlpool and see if they will give them coverage
WASHER MAYTAG MTW5800TW0 Cc of leak Found fill valve water line to have multiple cracks and leaking Needs new fill valve line and fill valve and clamps ; ordrng 1 WP3360977 (water fill nozzle) and 2 WP596669 (clamp)s and 1 WP8317926 (nozzel hose)
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Cc of food freezing Temps in fridge are around 37 set point is 39 Freezer was around 2 and set to 0 Temps from air tower was around 14 and baffle door was open Ran baffle test baffles seems to be functioning properly Rest power to unit and baffle is now closed and air tower is putting off temps around 27 OP TEST OK Advised on product placement
DRYER WHIRLPOOL WGD5300VW0 Cc of unit not heating Found unit to be heating at start of the cycle but once it cycles coils are not functioning properly Replaced coils Ran test cycle OP TEST OK ; used 1 279834 (COIL) from stock