Appliance Repair in Aurora, Ohio
for Aurora, OH
Great customer service 😀
ROBERT - Aurora, OH
Totally Professional and accommodating
WILL - Aurora, OH
Robert was very professional and answered additional questions I had. Thank you Robert!
MICHELE - Aurora, OH
MICHELE - Aurora, OH
Review of Work
MARK - Aurora, OH
WHIRLPOOL REFRIGERATOR WRX735SDBM00 Replaced rt ff seal, steamed into shape, op test ok; Job Cmpltd,
KITCHENAID B/IN REFRIGERATOR KSSS42MBX01 Checked connections, good, valve receiving water, steamed out i/m supply, cycled i/m, good, op test ok; Job Cmpltd,
WHIRLPOOL REFRIGERATOR WRF555SDFZ01 Complaint that the door open light indicator and alarm sounds intermittently and the ice dispenser doesn’t work. Checked unit and found the door liner on the left rf door is warped. Checked to see if the approved recommended plastic spacer will correct the issue and found that the spacer will not install correctly due to the door being overly warped. Unit needs door. ; ordrng 1 W10855083 (FF DOOR), schdld next appmnt for 12/1 FRI !,
WHIRLPOOL DISHWASHER WDF520PADW7 Complaint that the unit is not draining. Checked and confirmed complaint. Found the garbage disposal knockout still intact. Removed and tested. Op test good. Customer doesn’t have POP in home but is emailing a copy over. Checked the entitlement and found under warranty. ; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.