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for Aurora, OH
Honest - thorough
Michael - Aurora, OH
Straight forward answers - complete diagnosis
Very professional, efficient and respectful of my time.
Cindy - Aurora, OH
Rose - Aurora, OH
Chris - Aurora, OH
Jen Air Stove
Patrice - Aurora, OH
3rd time they came out. They said settings ok . Lighting of gas sometimes may be inconsistent
William - Aurora, OH
Brian was prompt, neat and experienced. He was tolerant of my dogs and concerned for my bird’s health as he was soldering. Very pleased.
Ashwin - Aurora, OH
They are real quick problem solvers
Muriel - Aurora, OH
Brian and Joe did a great job, Friendly, knowledgeable and professional.
Muriel - Aurora, OH
Great service, as always
Muriel - Aurora, OH
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 Cc that unit keeps dropping the temps from 37 to 33 by itself Set unit to 37 and in seconds it dropped back to 33 Checked temps unit is average temps at 33 -32 Ran diagnostics for thermistors fridge is reading at a 32 Spoke to whirlpool they suggested to replace the UI if issue continues after resetting the unit and reseating the board connectors (the Ui on the inside off door that controls the temps)reset control and reset temps at this time unit is not dropping the temps by itself Advised customer to watch and call back if issue continues
REFRIGERATOR WHIRLPOOL WRF757SDEM01 Cc of no cool Found unit plugged in temps in the 60 Put unit into test mode ran test 3 nothing evap fans not running ran test 3 condenser and compressor not running Unplugged unit and let it sit plugged back in fans ran for a few seconds then shut back off As of right now it’s seems fans have kicked back on and temps are now in the lower 40’s Needs power supply board and control board Customer does not want to repair
DRYER WHIRLPOOL GEW9250PW0 Cc of rattle Found all rollers damaged Replaced using truck stock kit Ran test cycle OP TEST OK Unit is not hooked up to a vent Advised customer to have vent installed ; used 1 4392067 (DRYER REPAIR KIT4783) from stock
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc of not washing Found sump getting power but not running owi ohms are not correct as well Needs sump assembly and owi sensor ; ordrng 1 W11084121 (sensor) and 1 W11087376 (pump&motor)
RANGE WHIRLPOOL WOD77EC0HS01 "Replaced parts listed, op test good"
WASHER WHIRLPOOL GHW9150PW3 "Customer complaint of loud noise, confirmed, bearings are worn out, unit needs new rear tub, front tub, gasket, and basket; ordrng 1 W10772612 (tub-outer) and 1 W10772617 (tub-outer) and 1 WP8181673 (gasket) and 1 WPW10250573 (basket)"
WALL OVEN KITCHENAID KEBS107SBL04 "Installed new bake element, op test good"
DRYER MAYTAG MEDB765FC0 "Customer complaint that unit is not drying clothes, started normal dry cycle, unit heated, good air flow outside, ran diagnostics no error codes found, unable to duplicate the problem , unit is operating as designed"
RANGE WHIRLPOOL KEBS107SBL04 "Installed new control, op test no good , element is receiving 240vac from control, element still not heating, unit needs new element ; ordrng 1 WPW10207398 (elmnt-bake 79.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
MICROWAVE WHIRLPOOL WOC75EC0HS01 Cc of errorFound error of f6e4 and F8E0Ran fan test high and low speed are working Called whirlpool on the f6e4 error advised to power cycle the unit and reset settings and to run test and see if error comes back Ran test bake with rapid preheat up to 350 no issues and no error OP TEST OK #If error returns they advised to replaced the Copernicus ACU
RANGE WHIRLPOOL KEBS107SBL04 "Customer complaint hat oven will not reach high temps customer started bake for 450 degrees 10 minutes prior to techs arrival, bake element eat did not heat, element is good, found control not sending power to element , unit needs new control; ordrng 1 WPW10119143 (cntrl-elec)"
DISHWASHER WHIRLPOOL WDT710PAYM6 "Installed new drain hose, op test good, kick plate was already removed when tech arrived, unable to locate kickplate clips for reinstallation"