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for Austinburg, OH
VERECIA - Austinburg, OH
Service man was as quick as possible and very thorough. Highly recommended
Response from Fred's Appliance Service:
Thanks for the positive review Verecia! Glad we were able to assist you efficiently. Have a great rest of your week! The Fred's Team
WENDI - Austinburg, OH
Repairman very nice, explained things well. I did not agree with Whirlpool's diagnosis, but he was very nice & helpful.
EWING - Austinburg, OH
Great service from customer to the technician...they fixed my year old oven
nyla - Austinburg, OH
My oven would not heat up. Jeff my service technicians was friendly, knowledgeable, and timely. Even with the delays if parts they did a great job when the parts came in. The front desk that schedules your appointments was amazing they were very helpful when they realized the part had not arrived in my scheduled service date. They rescheduled me for the next day. I would highly recommend them for the service they provide.
Kim - Austinburg, OH
Ben is a great technician! Very nice!
KITCHENAID DISHWASHER KDTE104ESS4 Replaced door gasket Op test no good. Small leak on left side. Repositioned inner door ( top right corner inner door trim misaligned). Cycled afterwards. No leaks. Cycled 3 times no leaks. Left leak mat ; Job Cmpltd,
KITCHENAID DISHWASHER KDTE104ESS4 Customer complaint of a small amount of water leaking on left side Installed new replacement top rails and cycled unit. Found unit has deformed gasket at top left corner. Needs door seal ; ordrng 1 W10300924V (gasket), schdld next appmnt for 6/7 THU !,
A407 Maytag Washer Cc that unit will not spin, and leaks from tub Found visible rust hole where water is leaking took pic Found motor humming and basket not spinning Needs inner and out tub belts and motor During look up tub and motor seem to be NLA ; ordrng 1 201674 (MOTOR) and 1 205159 (TUB) and 1 207831 (tub) and 1 211124 (BELT) and 1 211125 (BELT)
AMANA REFRIGERATOR ABB1921BRW00 Found unit not defrosting. Heater and bi-metal check good. Needs jazz bd. Replaced jazz bd. And reset to code. Defrosted unit. Op test good. Unit started before i left laid down water mat and advised customer about checking for leaks ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock, Job Cmpltd,
MAYTAG WASHER MVWB765FW0 Andrew. Techline. File number 7721797225. Transfer to senior tech robert Ran diagnostics with Andrew and Robert. Washer is performing as designed no service pointers or known issues with this model. Detergent customer is using is 5 times concentrated and i was told this is a detergent issue not a machine issue. Gave customer whirlpool consumer phone number .;
MAYTAG WASHER MVWB765FW0 Replaced water valve. Op test good no leaks; Job Cmpltd,
WHIRLPOOL DRYER WED4815EW0 Found coins and parts of a pearl necklace in between drum and front panel. Removed obstructions Op test good ; Job Cmpltd,
MAYTAG WASHER MVWB765FW0 Found water valve faulty needs replaced. Unit is under a first year warranty Customer called whirlpool and set up service. Dispatch 9906559522. Talked to Priscilla at wlp ; ordrng 1 W11165546 (WATER VALVE ), schdld next appmnt for 3/15 THU !,
MAYTAG WASHER MVWB765FW0 Found water valve faulty needs replaced. Unit is under a first year warranty Customer called whirlpool and set up service. Dispatch 9906559522. Talked to Priscilla at wlp ; ordrng 1 W11165546 (WATER VALVE ), schdld next appmnt for 3/15 THU !, saved tckt [SdLink\305983a.png],
KITCHENAID REFRIGERATOR KRFF507ESS0 ound dispenser dripping after calling for water. Water valve not closing all the way. Found unit is on a reverse osmosis system After removing water filter unit quit dripping. Found door closing properly at this time. Cust concerned about door not closing properly each and every time. Advised cust to call whirlpool if frost continues to develop. Or if door does not close properly. Cust told to increase pressure on system to between 40 and60 psi. ; Job Cmpltd,
AER5630BAS0 amana range Installed new part unit op tested good ; Job Cmpltd
AER5630BAS0 amana range The control was damaged. Also the safety cover for the terminal block is missing; ordrng 1 WPW10326122 (COVER) and 1 WPW10626966 (CONTROL )
MDB4949SDE3 MAYTAG DISHWASHER , Installed new part unit op tested good ; Job Cmpltd
AER5630BAS0 amana range The unit is not heating the main control is not sending power and the bake element is open ; ordrng 1 WPW10308477 (BAKE ELE) and 1 WPW10626966 (CONTROL )
MDB4709AWW1 MAYTAG DISHWASHER Installed panel op test ok.; Job Cmpltd
MDB4709AWW1 MAYTAG DISHWASHER Found user inter facee not responding need to order ; ordrng 1 W10810391 (panl-cntrl), schdld next appmnt for 10/30 MON
FFSS2614QS6A FRIGIDAIRE REFRIGERATOR Cust to think about repair ; ordrng 1 241798224 (ice maker)
Frigidaire refrigerator not making ice FFSS2614QS6A
110.87088601 KENMORE DRYER Installed new part unit op tested good
110.87088601 KENMORE DRYER The unit is not heat the element is getting 240vac. The unit needs a new heating ele. ; ordrng 1 WP8544771 (ELE.),
ELECTROLUX COOKTOP ELE EI30EF35JSA Replaced cooktop. Op test good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
ELECTROLUX COOKTOP ELE EI30EF35JSA Needs cooktop cracked ; ordrng 1 316282978 (maintop assembly), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/28 WED !, O-emld
ELECTROLUX COOKTOP ELE EI30EF35JSA Needs cooktop cracked ; ordrng 1 316282978 (maintop assembly), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/28 WED !,
GE REFRIGERATOR PFSS5NFZASS Replaced evap fan motor and blade. Op test good--- ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , Job Cmpltd,