Appliance Repair in Avon, Ohio
for Avon, Avon Lake, OH
Second Opinion, Should've Been First!
DEBORAH - Avon, OH
Called Fred's for a 'second opinion' on a 4 year old washing machine after another repair company didn't resolve the issue and recommended replacement. They sent Paul, a Maytag certified repair person who quickly identified the issue, made the repair and swapped back out the unnecessary repair piece. VERY satisfied! And while I hope I don't need their services for many years, they will definitely be my first call from now on
SANDRA - Avon, OH
The technicians , where professional, respectful, informative, and knew what had to be done immediately! I recommend them highly to anyone that needs to have their appliances serviced!
SANDRA - Avon, OH
They were informative
MARISOL - Avon Lake, OH
CHERYL - Avon Lake, OH
I will use Freds Appliance again!
KMHS120ESS0 KITCHENAID MICROWAVE Door interlocks are failing, need replaced, used t/s earlier today, have to order; ordrng 1 W10450407
MVWX655DW1 MAYTAG WASHER Ran diagnostics, no errors, ran a rinse and spin with 6 large towels, went through fine, no unusual noises, no excess vibration, op test ok.; Job Cmpltd,
MVWC200XW3 MAYTAG WASHER Ran diagnostics, f2e1 stuck key, f7e1 basket speed sensor fault, cleared and ran tachometer test, passes but, pump was changed and issue seems to be not spinning out, shifter is red one which is prone to causing this symptom when it fails, ran auto test and observed, replaced shifter from t/s, calibrated and tested, op test ok.; used 1 WPW10006355 (ACTUATOR)
WRS571CIDM01 WHIRLPOOL REFRIGERATOR Reduced water flow at dispenser, checked filter housing and filter seems, secure, tried dispensing water again, good flow, op test ok.;
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Your technician, Jeff, just left so I can write my review. I have been very impressed with this business from day one, very businesslike, very professional, very helpful. The ease of scheduling an appointment online was much appreciated. And being able to track your technician's progress was a terrific perk. I could go ahead and do other things about the house while waiting. The phone alert that he was on his way-excellent. Jeff arrived and checked my disabled washer. An expensive part was available, but given the washer's age, Jeff's suggestion was a new washer was the way to go, rather than to keep putting money into this 2003 appliance. (I had the same feeling). Jeff was friendly and professional.
I highly recommend Fred's Appliance and will definitely use again if
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.