Appliance Repair in Avon, Ohio
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for Avon, Avon Lake, OH
Informative & friendly
Frances - Avon, OH
Virginia - Avon, OH
He was effcient, knowledgable. Nicely mannered,pleasant man. Was on time. Finished his repair in a timely manner.
another good experience with Fred's
Rick - Avon Lake, OH
Gabriel arrived on time and got right to work.
Service sheduling quesitonable, Gabrial & David 5 star!!!!
Dennis - Avon Lake, OH
Gabrial was as professional, friendly and helpful as always. David (initial visit) was also professional, friendly and helpful. Scheduling (as in past experiences) leaves a lot to be desired.
Response from Fred's Appliance Service:
Hi Dennis, Thanks for dropping us a line! We are sorry to hear that there were scheduling bumps along the way. I am showing that we came out to your home as scheduled on 10/2, ordered parts, and came back out to finish the repair on 10/4. We would like to know more about the issues you experienced so that we can work to improve our workflow. Please give us a call at 888-45-FREDS or email us at email@example.com. We are so happy that Gabriel provided professional, friendly, and helpful service just as you expected! Thanks! The Fred's Team
Joseph - Avon, OH
Great service and information
Richard - Avon Lake, OH
Gabriel was knowledgable and worked intently to solve our issues. He also explained why and how to ‘work with’ our frig for optimum performance
Perfect Service Round 2
SLH - Avon Lake, OH
Fred's is the only provider I will accept in regards to my repairs on my extended warranty from Lowes, in my area. There are two, Fred's is my first choice. Even if I did not have it, Fred's would be the first call I would make. Communications, staff and technicians are the very best!
Thomas - Avon, OH
Gabriel was a professional tradesman. He was confident in how I need to proceed based on the situation related to my appliance.
DRYER WHIRLPOOL WED4800BQ1 Found blower housing fuse open replace from truck opt test ok ; used 1 WP3392519 (THERMAL FUSE) from stock
DISHWASHER KITCHENAID KDFE104HPS0 "Took pic of pop also found burn wired on terminal and wire nut melted cut bad wire and re wire,opt test ok"
DISHWASHER WHIRLPOOL WDT720PADB2 CC that the dishes are coming out with spots on them. Ran diag no codes. Cust is using rinse aid. Advised cust with having a plastic tub water will still have condensation on it. Cust showed me knives with food still on them. Called SM and BJ normal high temp and sani rinse every time. Optest ok
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Find wire underneath broken took pictures customer will need door giving estimate customer will think about it
RANGE KITCHENAID KEBS109BSS00 Found same issue as before Brian help me diagnose situation customer will need and electrician losing power some where
WASHER MAYTAG MVWB835DW4 "Replace both control,opt test ok ,also ran calibration and auto test pass"
DISHWASHER WHIRLPOOL KUDS01FLSS1 "CC that there is a sewer smell, tried clean the dishwasher. Found the drain hose and pump clogged with food and debris. Will need a new drain hose and pump and motor."
REFRIGERATOR KITCHENAID KRFC300ESS03 "Found and air leak on top door gasket steam gasket and use vaseline on corner,opt test ok"
WASHER MAYTAG MVWB765FW3 "Ran diagnostic no error code,ran calibration and auto test pass no issue is working how is manufacture"
RANGE KITCHENAID KEBS109BSS00 "Took panel out check fuse behind it it had continuity and try by passing it panel would not turn on check voltage at terminal is getting from l1 to neutral 125 but for l2 to neutral 000 voltage it lost have voltage told customer it will an electrician,put back together opt test ok"