Appliance Repair in Avon, Ohio
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for Avon, Avon Lake, OH
Kathryn - Avon, OH
The Service Tech was so wonderful. He was so professional and pleasant. He was so positive about his job and loved working for Fred’s. That was so
Maureen - Avon Lake, OH
It was a wonderful experience we had a very personable and knowledgable repair man who was able to repair our dryer without having to wait for parts to come in.
Great Customer Service
William - Avon Lake, OH
Prepared, knowledgeable, efficient, and pleasant to interact with.
Kathryn - Avon, OH
Joe - Avon Lake, OH
I think improvements is need on experience in servicing dryers and washers made whirlpool
Response from Fred's Appliance Service:
Hello Christina, We are so sorry to hear you did not receive 5 star service! We are committed to staying up to date with our training and will certainly evaulate a focus on washers and dryers. Since there are new models being introduced to the market every day, there can be times where units get the best of us! We appreciate you taking the time to share your feedback. Have a great week! The Fred's Team
Beth - Avon, OH
Jeanne - Avon Lake, OH
Great service. Very polite and professional
Laurie - Avon Lake, OH
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Call tech line rick explain to him same issue before not repairable took pictures of frame sticking out whirlpool will give customer a call
RANGE WHIRLPOOL WFE975H0HZ1 "Replace control panel,opt test ok also pre heat to 350 good"
DISHWASHER KITCHENAID KUDS01FLSS7 "Complain that is not starting,try doing diagnostics and it wouldn’t do nothing customer needs a control also one key button not working on user interface he will also need that.find out control is discontinued 8564542 will not be able to fix do not order parts ; ordrng 1 W10775980 (panel-cntl) and 1 WP8270168 (cntrl-elec)"
REFRIGERATOR KITCHENAID KFIS29BBMS00 "Freezer evap frozen fan grinding with ice,gave customer and estimate also found fan not running full speed after steam all ice the thermister was also bad ordering motor fan with harness ordrng 1 WPW10514110 (motor evaporator 153.97), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER MAYTAG MDB4949SDM1 Dishwasher is filling and draining but not washing pump motor stay humming ordering sump pump with motor assembly ; ordrng 1 WPW10591570 (pump&motor)
WASHER AMANA NTW4516FW2 "Gfi outlet was trip advise customer to change it to a 15 amp circuit or 20 amp circuit press reset button and washer machine start working ran diagnostics no error codes ran calibration and auto test pass,opt test ok"
WALL OVEN JENN-AIR JJW9630DDS "Replace hinges and latch,opt test ok"
REFRIGERATOR WHIRLPOOL KSF26C6XYY04 Found evaporator on fresh food section frozen with ice freezer temp is 20 degrees gave customer and estimate without the part she said she will pay service call and she is going to turn unit off to let it thaw out if that doesn’t work she will give us a call to fix it we only have to charge labor and part plus if needed
REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced door, reset power, checked everything. Op test ok"
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "CC that the ice cream is soft and lettuce is freezing. Ff 41-36* fz 0-2. Checked the gaskets, good. Checked the frame, did silicone the liner and fame. Found the top shelf of the ff is overpacked. Advised cust to rearrange the shelf. Adjusted the temp in the fz. Optest ok."