Appliance Repair in Bainbridge, Ohio
for Bainbridge, Chagrin Falls, OH
Great Service and Technician
John - Chagrin Falls, OH
Fred's Service provided great service to repair my two-month-old Maytag dryer. The blower fan cracked and my technician identified problem, ordered part and rescheduled service days later. I would highly recommend Fred's Service for all your washer/dryer repairs.
Maryanne - Chagrin Falls, OH
Bernadette - Chagrin Falls, OH
Jason was very Professional and courteous. He showed up when I was expecting him, and was able to diagnose the problem quickly and fix it.
Andrew - Chagrin Falls, OH
Peter - Chagrin Falls, OH
Stephen - Chagrin Falls, OH
Ronald - Chagrin Falls, OH
The Usual Excellent Service
Bruce - Chagrin Falls, OH
Wouldn't have anyone else service our appliances. Brian was polite, professional, and friendly. Accomplished repair without any problems. A pleasure having him in our home.
Friendly & Professional
Sandy - Chagrin Falls, OH
Brian was kind, courteous & professional. I had to leave before he was finished but my son chatted with him and had only positive things to say about him. I appreciated being able to track his schedule & the constant update by the app & the phone call. Would highly recommend!!!
Beth - Chagrin Falls, OH
New Dryer Delivery Damage Repair
Scott - Chagrin Falls, OH
The appointment request and follow up system is a little over the top, in formalities. I had to re-schedule, kind of cumbersome. Also, I know you have to schedule and dispatch techs, but it is just as difficult for the customer to block out 3-4 hours from a work day to wait for a techs window. Work was done expertly, quickly and tech was very professional and polite.
Response from Fred's Appliance Service:
Hi Scott, We appreciate you taking the time to share your review with us! Scheduling can certainly be the trickiest part of our job. We have to keep in mind our customer's time requests, length of time to diagnose and/or repair different units (as well as educating our customers about the repair), and economical routing. We provide three-hour time frames in order to take all of these variables into consideration. However, we are constantly working to improve our scheduling process and will be sure to take your notes to our next evaluation. We are so happy to hear that Brian provided quick, professional, and polite service while getting your dryer repaired! Thank you and have a great week! The Fred's Team
Fred - Chagrin Falls, OH
Extremely and nice service man. Very professional and friendly.
Barbara - Chagrin Falls, OH
Brian was quick to assess the issue with my washing machine and repair it. We were very surprised by the same day service and fast remedy for our problems.
David - Chagrin Falls, OH
The overall experience was great. Easy to schedule and track . Joe was very knowledgeable and friendly. Love working with them
Paula - Chagrin Falls, OH
DRYER MAYTAG MEDB765FW0 Installed new part unit op tested good
REFRIGERATOR WHIRLPOOL KFCS22EVMS4 "Cc unit has ice on bottom on freezerFound evap drain clogged, unit still using duckbill drain tube. Replaced using truck stock p trap style drain tube. Unit over 5 yr, quoted 100% labor. Steamed out drain hole and cleared ice from freezer bottom. Made sure drain flowing water. Op test good.; used 1 W10619951 (TUBE-DRAIN) from stock"
RANGE KITCHENAID KEMS309BBL00 Cc unit not heating properly Ran test bake to 350 took 12 min to preheat set unit to 425 unit heated up to point in 7 min At this time I can not see an issue with heating
WASHER WHIRLPOOL WFW9750WW01 "Installed drain pump, ran water into unit, then canceled to drain. Op test good."
DISHWASHER KITCHENAID KUDS30FXSS1 Cc of unit leaking Ran unit could not get unit to leak But found unit to have a ton of soap left in tub Could not duplicate issue but advise customer to clean dish washer to help cut back the suds
WASHER MAYTAG MAH5500BWW Cc that unit seems to be struggling when washing and doesn’t spin out the load Ran diagnostics and found no error ran auto test and it passed Ran test with blankets. Unit ran just fine Advised that I do not see anything wrong at this time but if something does arise unit parts are mostly NLA
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed wire harness and fan Steamed out ice OP TEST OK
RANGE KITCHENAID KOSE507ESS04 Cc unit seems loud when baking Found noise coming from baffle cover Replaced fan and baffle cover Ran unit with customer and she’s thinks it’s better OP TEST OK
WASHER WHIRLPOOL WFW9750WW01 "Cc unit not draining, thinks it needs a drain pump.Pulled drain basket to check for clog. Drain basket clean, ran some water then canceled to drain. Draining every slow. Unit needs drain pump.; ordrng 1 280187 (pump-water15509), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER MAYTAG MEDB765FW0 The unit has a l2 code the unit is getting correct power needs a new control ; ordrng 1 W11089308 (cntrl-elec)
RANGE WHIRLPOOL WFG374LVS2 Cc unit Will not bake Found unit to have to many pans in lower drawer and arking out against pans Removed some pan ran test bake to 350 OP TEST OK
REFRIGERATOR KITCHENAID KRMF706ESS00 Cc of no cool Found inverter board has poppedHooked up compressor tester Compressor runs and makes cool Needs inverter board Customer wants to call whirlpool to see if they will cover labor before they continue
WASHER KENMORE 110.8298313 Cc of unit spinning and goes lopsided Found washer leveling spring to have rusted out from mounting bracket Per customer request drilled new hole and reattached springRan test spin OP TEST OK
DRYER WHIRLPOOL MED8630HC Installed blower wheel. Operation test good.
RANGE KITCHENAID KOSE507ESS04 unit needs new convection fan motor, blade and cover; saved tckt"
WALL OVEN KENMORE 790.488329 "Installed blower fan assembly, ran test bake to 350 degrees. Op test good no abnormal noise."
WASHER WHIRLPOOL WFW72HEDW0 Cc of error of f1e1Found unit locked Forced unit into test mode and unlocked unit Found no stored error codes Power cycled the control board Ran auto test OP TEST OK
REFRIGERATOR KITCHENAID KRFF507ESS01 Cc back of fridge wall is freezing up Found evap fan not spinning at correct speedNeeds fan kit ; ordrng 1 W11033168 (harns-wire)
DRYER WHIRLPOOL MED8630HC "Re ordering blower wheel, part shipped to customer damaged. Rescheduled customer.; ordrng 1 WP697772 (blower wheel)"
DISHWASHER WHIRLPOOL WDF560SAFM2 Cc unit not spinning spray arms Found sump getting power but not running Replaced sump assembly Ran test cycle OP TEST OK
REFRIGERATOR WHIRLPOOL KFIV29PCMS01 Cc of noise and door flapper not hitting center Found noise to caused by a little ice build up by freezer fan Cleared up ice and leveled unit so door flipper hits the correct spot OP TEST OK
WALL OVEN COMBO ELECTROLUX E30EW85ESS2 Installed bake element. Ran bake test to 300 degrees. Op test good.
RANGE WHIRLPOOL WFE505W0JS0 "Cc burners on cooktop are flakingFound what looks to be metal scorch flakes from bottom on pots or pans stuck onto glass. Advised customer that depending on what type of cookware she’s cooking with, this may return on the new cooktop. Installed new glass cooktop. Op test good. Advices customer she can use baking soda vinegar mix or glass top cleaner to help remove substances that deposit onto the cooktop."
DRYER WHIRLPOOL MED8630HC "Cc unit making banging noise when operatingCustomer showed popConfirmed noise, sounds like blower wheel. Pulled front panel and blower housing cover, found blower wheel with multiple damaged fins. Unit needs blower wheel. ; ordrng 1 WP697772 (blower wheel)"