Appliance Repair in Bainbridge, Ohio
for Bainbridge, Chagrin Falls, OH
KEN - Chagrin Falls, OH
Quick fix. Showed up early in time window which was appreciated.
Great Customer Service, she did a wonderful job.
ROB - Chagrin Falls, OH
fast and reliable
BRIAN - Chagrin Falls, OH
bring able to conform my appointment and track my technician was very convenient. Also, having a picture of the technician was wonderful, so you know who to expect!
Bernadette - Chagrin Falls, OH
GINNY - Chagrin Falls, OH
Great service tech
EVE - Chagrin Falls, OH
George - Chagrin Falls, OH
While very unhappy with Kitchen Aid I am pleased with Freds
Punctual, but problem was not solved
LAWRENCE - Chagrin Falls, OH
He concluded he had solved the issue (freezer gasket) but the ice build up continued after he left. We are now waiting for a follow up service call.
Response from Fred's Appliance Service:
Hi Lawrence, Thank you for reaching out to us! I do see we have you scheduled for a follow up visit tomorrow. I apologize this unit wasn't fully repaired on the first trip, however, we will get you all taken care of tomorrow! Thank you, The Fred's Team
VLeeB - Chagrin Falls, OH
Great experience. Timely, friendly & thorough.
Wendy - Chagrin Falls, OH
Very professional service. Explained situation with dishwasher very clearly. Even gave me some tips to help me use dishwasher properly.
Ken - Chagrin Falls, OH
Tech did a good job fixing the problem. Was friendly and quick in diagnosing and fixing the issue.
Nina - Chagrin Falls, OH
the tech was efficient and proficient. He even made sure my dishwasher did not have debris clogged inside which was an extra step to make sure I was happy with his service
Joe - Chagrin Falls, OH
LARRY - Chagrin Falls, OH
KIMBERLY - Chagrin Falls, OH
KDTE334GBS0 KITCHENAID DISHWASHER Customer complaint that unit is not powering on, found user interface not plugged into control, plugged in user interface, op test good ; Job Cmpltd
MFC2062FEZ01 MAYTAG REFRIGERATOR Customer complaint that door alarm is not working, found door alarm turned off on control panel, turned on door alarm, door alarm is working, op test good ; Job Cmpltd
WRF560SEYM02 WHIRLPOOL REFRIGERATOR Customer complaint of loud noise, found frost build up into evaporator fan causing noise due to freezer section door not closing properly, found left side track broken, unit needs new freezer section drawer tracks and evaporator thermistor ; ordrng 1 W10902214 (THERMISTOR ) and 1 WPW10397635 (TRACK ) and 1 WPW10397636 (TRACK)
KEBS107SSS00 Kitchenaid Wall Oven Cc that broiler does not work Found broiler element OPen Needs broiler element replaced Customer said he want to install part ; ordrng 1 WP9760774 (elmnt-brol)
WRT311FZDM00 WHIRLPOOL REFRIGERATOR Installed new adaptive defrost control, op test good ; Job Cmpltd
JENN-AIR RANGE JDS8850CDW01 Installed control, op test ok;
GTW680BSJ1WS GE WASHER Customer complaint that unit is not spinning clothes out, ran diagnostics found 16(adaptive drain/slow drain) 18(drain pump clearing algorithm failed ) 27(water accessibility) error codes , pressure switch passed, drain pump is working, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent
KITCHENAID DISHWASHER KDTE104ESS3 Installed disp, ran diagnostic cycle, op test ok; Job Cmpltd,
790.48853900 KENMORE RANGE Installed new bake element , op test good ; Job Cmpltd
WRT311FZDM00 WHIRLPOOL REFRIGERATOR Customer complaint that evaporator is freezing solid again, found evaporator frozen solid, defrost heater is good, unit needs new adaptive defrost control ; ordrng 1 WPW10352689 (ADC)
WED9500DC4 whirlpool dryer CC that the door cover is loose. Popped the cover in place. Optest ok. ; Job Cmpltd
GTW680BSJ1WS GE washer Replaced the parts listed. Programmed the control. Optest ok
KDTM354DSS5 kitchenaid dishwasher Cust showed pop, sent pic. CC that the unit will not turn on. Found there is no power to the unit. Found the switch to the dishwasher is turned off. Optest ok
JDS8850CDW01 jenn-air range CC that the broiler does not work, he replaced the element. The broil element relay is stuck open. Will need a new control. Called SM to order part.
MAYTAG REFRIGERATOR MFD2561HEQ Found water leaking from front of i/m, replaced, cycled, op test ok; used 1 4317943 (ICEMAKER12359) from stock, Job Cmpltd,
GE WASHER WCVH6260FWW Cc not spinning out, found pump clogged, cleaned, ran unit, op test ok
WOD93EC0AS04 WHIRLPOOL WALL OVEN Installed new door latch, op test good ; Job Cmpltd
MAYTAG DRYER MED3500FW1 Unit has a vibration noise, tightened cab screws, op test ok; Job Cmpltd,
WHIRLPOOL WASHER WTW5000DW1 Installed gearcase, basket and adj, ran recal cycle, op test ok; Job Cmpltd,
790.48853900 KENMORE RANGE Customer complaint that oven will not heat, found bake element broken, bake element is recieving 240vac, unit needs new bake element; ordrng 1 318254906 (BAKE ELEMENT)
WED4800XQ3 WHIRLPOOL DRYER Customer complaint that power wires burned, found wires and terminal block burned, installed new terminal block, op test good
MFI2670XEM0 maytag refrigerator Customer complaint that unit is leaking, found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good
KITCHENAID REFRIGERATOR KRFF507ESS01 Found unit unplugged and warm, checked ff evap, found sensor has been replaced, but in wrong place, also corroded, replaced, put in correct place on evap, op test ok; used 1 W10902214 (THERMISTOR) from stock, Job Cmpltd
MFI2269FRZ02 MAYTAG REFRIGERATOR Customer showed pop took pic Cc that ice was not being madeFound ice bin full at this time Removed bin ran harvest and fill test OP TEST OK If issue arises please order ice maker ; Job Cmpltd