Appliance Repair in Bainbridge, Ohio
for Bainbridge, Chagrin Falls, OH
Elizabeth - Chagrin Falls, OH
It was easy to schedule my service online and track how soon my tech would arrive. Joe was a fast and efficient worker.
Susan - Chagrin Falls, OH
Great job on warranty service
Jennifer - Chagrin Falls, OH
I was given their name for warranty work by my appliance manufacturer. I was very pleased with my experience
Easy to schedule - Great Service
Pamela - Chagrin Falls, OH
Brian was courteous and efficient. It was a pleasure doing business with Freds from scheduling to a job well done!!
Carol - Chagrin Falls, OH
We had a problem with our dishwasher. Brian, the service technician from Fred’s, was excellent. He was personable, professional, conscientious , and willing to take the time to explain what he was doing to assess the problem and why. In the end, after he presented to us our repair option and estimate, we opted not to go that route and decided to just buy a new dishwasher.. All in all, it was a very positive experience and I would recommend them wholeheartedly to anyone that needs professional advice about an appliance they own. Thank you.
Unfortunately it took 5 visits to fix the problem.
Anita - Chagrin Falls, OH
Response from Fred's Appliance Service:
Hi Anita! Thanks for dropping us a line. We're sorry it took so many tries! Appliances even get the best of us heroes sometimes. We're glad we finally got it right. If anything else pops up, we're here to help! Thanks again -The Fred's Team
Nicholls - Chagrin Falls, OH
Nice guys, very professional, job done quickly and well.
John - Chagrin Falls, OH
Prompt, courteous, and professional. Highly Recommend!
Danah - Chagrin Falls, OH
Dan & Nick were Gr8‼️
Cheri - Chagrin Falls, OH
Dan & 8th day trainee Nick Falsone were GR8‼️ They were polite, pleasant, prompt & professional ‼️
Cheryl - Chagrin Falls, OH
Hopefully this will get fixed as Fred’s appliance is here once a year
Lindsay - Chagrin Falls, OH
Adam - Chagrin Falls, OH
Extremely polite service tech
Joanne - Chagrin Falls, OH
Paul did a really great job in a timely and friendly way!
Awesome staff and very efficient
Dustin - Chagrin Falls, OH
Best appliance repair experience I’ve ever had. The service technician was fast, efficient, and fixed the problems right away.
WASHER WHIRLPOOL WGT4027HW0 Installed capacitor Ran auto test and calibration OP TEST OK
WASHER WHIRLPOOL GHW9300PW0 Cc: clanking noisesFound bearing for basket to be extremely badFound front of outer tub damaged from basket wearNeeds outer tub front and rear and wash basketCustomer does not want to repair
WASHER MAYTAG MVWC415EW1 Installed controlUnit still not spinning or agitatingCalled whirlpool tech lineHad me check motor ohms checked fine and spins freelyDischarged the capacitor checked with resistance set to highest setting on analog meterResistance dropped to 50k then gradually raised back upWhirlpool stated that the capacitor or harness was the issueHarness has had a repair done prior to us coming outNeeds harness and capacitor; ordrng 1 W11131700 (harns-wire) and 1 W11158831 (capacitor)
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Installed new deli control, op test no good , unit needs new main control and deli harness; ordrng 1 W11170612 (HARNESS) and 1 WPW10675033 (cntrl-elec)"
WASHER WHIRLPOOL WGT4027HW0 Customer showed pop took pic Cc of unit not agitating Removed unit from space Found capacitor wire not fully seated ReSeated capacitor Ran auto test and calibration OP TEST OK
REFRIGERATOR GE PSH25MSTASV Installed new water tube and compression fittings. Checked for leaks. Op test good.
WASHER MAYTAG MVWC415EW1 Cc: not spinning or agitatingFound error f7e6 motor faultRan auto test unit would not spin or agitateRan all tests for motor Tests all lead to control needing replacedCustomer states another tech from a different company has worked on unitHe has “fixed” wires and replaced controlNeeds control boardCustomer does not want to repair today
WASHER MAYTAG MHW8200FW0 "Cc of unit still filling up with water in the cups area Called whirlpool they advised on replacing expansion Control Board, And angular sensor #; ordrng 1 W10864049 (cntrl-elec) and 1 W11096092 (sensor)"
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Customer complaint that deli drawer control is not working, confirmed, deli drawer is receiving 12vdc, unit needs new deli drawer control ; ordrng 1 WPW10769076 (cntrl-elec)"
REFRIGERATOR GE PSH25MSTASV "Installed listed inlet valve, inlet line leaking, line split on the end. Unit needs plastic tube. ; ordrng 1 WR17X11625 (tube plastic2306), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER KITCHENAID KDTE334DSS0 Cc: no powerFound ui unresponsiveFound unit receiving 122v to controlUi and control not communicatingUi not receiving proper power Needs control and ui; ordrng 1 W10866116 (CONTROL) and 1 WPW10537414 (UI)
WASHER KENMORE 100.2600201 Cc: noise during agitationRan normal cycleFound cam skipping teethLooked under unit found cam looseTightened camRan another normal cycleOp test ok
REFRIGERATOR GE PSS25NGMAWW Cc: frost on rear of freezerFound unit to have defrost issuesFound bimetal is found heater at 22.7 ohmsFound evap thermistor at 87kSpoke with sm checked thermistor from connector and from controlFound thermistor to have 19k ohmsSm advised me that wire is open in cabinet and reading should have been less then 1 ohmUnit is unrepairable per sm
REFRIGERATOR GE PSH25MSTASV "Cc water leaking from unitFound water inlet valve housing cracked, unit needs water inlet valve.; ordrng 1 WR57X10032 (valve,water8408), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER ELE WHIRLPOOL GEW9250PW0 Cc: no air flowFound unit to be under a countertopPulled blower housing to check blower wheelUnit is blowing airFound unit to have foil style venting and no way to shorten it or adjust how it sits because of counter top and cabinetOp test ok
DISHWASHER KITCHENAID KDTM354DSS5 Cc: not washing properly and not drainingStarted a normal cycle to ensure water flow cancelled to check if unit will drain. Unit drained with no issues. Unit filled with no issuesFound water temp in unit low at start upAll sprayer arms functioning and clear of debrisRan auto testOp test ok
WASHER GE WBVH5300K0WW Customer has flood protection water hoses attached to the washing machine. He has recently had the main waterline in the basement replaced and forgot about the flood protection hoses I took a picture of them they are sealed shut
MICROWAVE WHIRLPOOL KHMS2056SSS4 "Installed new panel and buttons, op test good"
DISHWASHER WHIRLPOOL WDT970SAHZ0 Installed drain pump and sump assembly checked for leaks OP TEST OK
REFRIGERATOR KITCHENAID KRFC302EWH00 "Installed evap and drier, held 28” vac for 15 minutes, added 5oz of r134a, evap has good frost pattern, pressures good, op test good"
WASHER MAYTAG MHW8200FW0 Cc that unit is filling detergent cartridge with to much water Customer had already gotten a replacement cartridge and it does the same thing Spoke to Sr tech and they advised on raising the front feet to tilt unit back a little more for siphoning to function properly but unit is in tight spot with dryer on top and can’t be raised anymore Advised customer that she can call whirlpool and see if they can send her the detergent cup instead because this was an optional extra piece that can be bought
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc unit not washing Found unit getting power Unit will fill but sump does not kick in Found drain pump to be extremely loud with no obstruction Needs sump and drain pump ; ordrng 1 W10876537 (drain pump) and 1 W11087376 (pump&motor)
DISHWASHER KENMORE 66513153K701 "Customer complaint dishwasher is leaking from underneath, started wash cycle, let unit run for 30 minutes without a single drop, there is no evidence of water, left water mat and advised customer to check this a few times throughout the next few cycles, also left customer another wm"
MICROWAVE WHIRLPOOL KHMS2056SSS4 "Customer complaint that fan/light buttons are pushed in, confirmed, found mount on panel broken, no damage to buttons or control, unit needs new panel ; ordrng 1 W10282803 (panel), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"