Appliance Repair in Bainbridge, Ohio
for Bainbridge, Chagrin Falls, OH
Awesome service, awesome repair man and the price was great. Excellent !
Karen - Chagrin Falls, OH
Bobbi - Chagrin Falls, OH
Connie - Chagrin Falls, OH
The technician was professional and knowledgeable. He arrived on time and fixed our ice maker.
Came within appointment time and was knowledgeable
Patricia - Chagrin Falls, OH
Brian Mullins was very knowledgeable and helpful with his explanations.
Customer - Chagrin Falls, OH
He wasn’t pleasant at all. Insisted he had to see our receipt even though his company already had it and confirmed that before he would start. Like one hand didn’t know what other was doing. All he did was put in a new gasket that I’d already ordered through the company. Would avoid this person in the future
Response from Fred's Appliance Service:
Hi Nancy, Thanks for the feedback! We are sorry to hear that your experience was not stellar. We have a make-it-right policy and would appreciate the opportunity to do so. If there is anything at all that we can do to better your experience, please let us know by calling us at 1-888-45-FREDS. Thank you! The Fred's Team
Polly - Chagrin Falls, OH
Very polite and professional
Thaddeus - Chagrin Falls, OH
While there were a few hiccups in finding the correct part, the technicians were always courteous and prompt. Final repair was performed quickly and efficiently.
Mary - Chagrin Falls, OH
Very pleasant, awesome service, timely, friendly, excellent experience!
Don - Chagrin Falls, OH
Very accommodating with scheduling
Fleur - Chagrin Falls, OH
Marlene - Chagrin Falls, OH
Washing Machine Repair
Kristi - Chagrin Falls, OH
The service and professionalism was excellent. I wouldn't hesitate to call again for any repairs we may need.
Kathleen - Chagrin Falls, OH
BARRY - Chagrin Falls, OH
Drew - Chagrin Falls, OH
REFRIGERATOR GE GSF25XGRCWW "Found ice bin full, chut clogged, cleared, op test ok"
DISHWASHER WHIRLPOOL WDF750SAYB3 "Customer complaint that unit is not cleaning dishes very well, placed glasses upright in racks and started normal wash cycle, incoming water temperature at 67 degrees, glasses filled, advised customer to run hot water in sink before starting unit and on proper soap usage, unit is operating as designed"
REFRIGERATOR MAYTAG MFI2269FRZ02 "Found bin full, tested auger motor, good, tested disp, good, i/m cycled on its own, and filled, temps good, checked pointers, none, working as designed, op test ok"
REFRIGERATOR MAYTAG MFF2558VEW6 "Found evap drain frozen, Replaced drain tube, cleared ice, op test ok parts only to Special Project S38253.Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 W10619951 (TUBE-DRAIN) from stock"
REFRIGERATOR KITCHENAID KFIS29BBMS00 CC that there is a noise. Found the freezer fan is vibrating. Found ice on the ice maker. Will need a new adapter for the ice maker. Will need a new evap fan kit. Called SM to order parts. Cust is calling whirlpool to see if they will cover the parts
WASH/DRY STACK WHIRLPOOL LSE7806ACE "Timer is getting power n not working needs a timer ; ordrng 1 WP22001924 (TIMER), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR FRIGIDAIRE FFHS2311LBLA "Installed and cycled i/m, op test ok"
DISHWASHER FRIGIDAIRE FDB1050REM4 "Customer complaint of clicking noise, found no power to unit, unable to test, advised customer that they need an electrician to correct power supply"
WALL OVEN COMBO GE SCB1001MSS01 "Installed listed parts OP TEST no good Found proper voltage going to boards but low voltage transformer not sending power Needs low voltage transformer Place on cancellation list ; ordrng 1 WB20X10021 (transformer power8541), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR KITCHENAID KRFC300ESS01 Installed listed parts OP TEST OK Customer also had complaint about no water Found water reservoir frozen solid and cracked Needs water reservoir ; ordrng 1 W11229977 (TANK ) and 1 WR02X10471 (connector union 5/16)
WASHER WHIRLPOOL MVWB835DW1 Installed control and console Ran auto test and calibration OP TEST OK
DRYER MAYTAG LDG9606AAE "CC the unit is not heating and that there is a loud noise. Found the idler pulley is worn. Found the control set on air fluff. Will need a new idler puller. Cust is selling house, new cust will call to make an appointment"
STACK W/D GENERAL ELEC GTUP270EM5WW "Inspected unit, inspected parts, will also need pully ans tub seal, no seal with support asm ran unit, drain pump making noise, needs pump; ordrng 1 GTUP270EM5WW (TUB SEAL) and 1 WH01X10608 (PULLY) and 1 WH23X10040 (DRAIN PUMP)"
REFRIGERATOR KITCHENAID KRFC300ESS01 Cc that unit is freezing foods in fridge Unit is set to 0 freezer and 38 fridge Temp in freezer -10 fridge 29 Found damper open and frosting up Control not closing damper at proper temps causing unit to over cool Needs control and harness ; ordrng 1 WPW10224292 (harns-wire) and 1 WPW10746274 (cntrl-elec )
REFRIGERATOR FRIGIDAIRE FFHS2311LBLA "Found i/m stuck at 6 oclock, needs i/m; ordrng 1 241798231 (ICE MAKER)"
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Found no response from ui, recieving power, checked harness, found a fray in wire, needs harness; ordrng 1 W11170612 (HARNESS) and 1 WPW10769076 (UI)"
DISHWASHER KITCHENAID KDFE104HPS0 "Customer complaint door loose again, confirmed found right rope on door hinge broke again, found unit too close to right cupboard causing rope to rub and break, readjusted unit, replaced rope and pulley, op test good"
REFRIGERATOR JENN-AIR JFC2290VEM5 "Customer complaint of ice build up on freezer section floor, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good, part is covered per Special Project S38253, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; used 1 W10619951 (TUBE-DRAIN) from stock"
WASHER WHIRLPOOL MVWB835DW1 Cc that unit will not start Entered diagnostics found error f6e2 All wires look good Could not get unit to except auto test mode Needs control and Ui Customer calling whirlpool Customer paid svc
REFRIGERATOR JENN-AIR JFC2089WEMS Cc of condensation in fridge At this time unit is not condensatingRight gasket torn in the upper left corner and freezer gasket worn out in upper right corner Advised to eventually get these replaced EST only Customer does not want to replace right now Customer paid svc
WASHER WHIRLPOOL MAH4000AWW "Cc that unit fills and stops Found outlet to be faulty kicking unit on and off Switched outlet plugs Ran manual test Fill , Drain and spin everything is functioning as design"
REFRIGERATOR GE GTH21KCXABB C of ice maker not working Customer just wanted ice maker removed They are tired of it always being faulty and not working right Removed ice maker OP TEST OK
WALL OVEN COMBO GE SCB1001MSS01 "Cc of microwave not working Found unit getting power and cn7 board getting proper voltage : CN7(LVT) This is the voltage that power everything, relay, display, screen, etc. Needs control board and power supply boards Customer does not want to repair Estimate only Customer paid svc"
DISHWASHER WHIRLPOOL KDTE254ESS3 Installed door seal op test ok