Appliance Repair in Bainbridge, Ohio
for Bainbridge, Chagrin Falls, OH
Very satisfied with service
Richard - Chagrin Falls, OH
The technician was on time and solved our problem. We have used Fred’s before and will call on Fred’s again when needed
Jeannine - Chagrin Falls, OH
Susan - Chagrin Falls, OH
Robert was timely, professional, neat and honest. He explained what he was going to do, the pricing structure and then what he did to repair our dishwasher.
Kate - Chagrin Falls, OH
Arrived on time, fixed the issue in a snap, had the parts on hand, very nice and friendly!
Patricia - Chagrin Falls, OH
I think your online system is great. Plus the repairman called me to letMe know what time he would be here
Great job, Brian
Jim - Chagrin Falls, OH
We have used Fred's in the past, and in fact Brian was the technician who serviced us. Nothing but 'kudos' to him! On this most recent occasion, he handled the problem within 20 minutes, and I was good to go! Thanks Brian.
Outstanding Professional Service
Rich - Chagrin Falls, OH
Robert at Fred's Appliance Is an outstanding professional. He was knowledgeable and efficient. Fred's Appliance is a first class outfit. They provided quick service and great communications, all at a reasonable price.
Great service, on time
Debra - Chagrin Falls, OH
Dan was friendly and thorough. I asked questions about the warranty parts that he kindly answered. He called and arrived on time.
Fixed the appliance.
Aaron - Chagrin Falls, OH
Timely, professional, and thorough.
Awesome service, awesome repair man and the price was great. Excellent !
Karen - Chagrin Falls, OH
Bobbi - Chagrin Falls, OH
Connie - Chagrin Falls, OH
The technician was professional and knowledgeable. He arrived on time and fixed our ice maker.
Came within appointment time and was knowledgeable
Patricia - Chagrin Falls, OH
Brian Mullins was very knowledgeable and helpful with his explanations.
Customer - Chagrin Falls, OH
He wasn’t pleasant at all. Insisted he had to see our receipt even though his company already had it and confirmed that before he would start. Like one hand didn’t know what other was doing. All he did was put in a new gasket that I’d already ordered through the company. Would avoid this person in the future
Response from Fred's Appliance Service:
Hi Nancy, Thanks for the feedback! We are sorry to hear that your experience was not stellar. We have a make-it-right policy and would appreciate the opportunity to do so. If there is anything at all that we can do to better your experience, please let us know by calling us at 1-888-45-FREDS. Thank you! The Fred's Team
Polly - Chagrin Falls, OH
Very polite and professional
DRYER MAYTAG MDG8400AWW "Customer complaint that unit does not shut off, confirmed, found timer not advancing, found burn marks on control, unit needs new timer and control, customer does not want repair at this time ; ordrng 1 WP33002734 (3 light dr 66.13) and 1 WP33002855 (timer 154.50), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE KITCHENAID KSDG950ESS1 "Customer complaint that oven is 50 degrees lower than it should be, started bake for 350 degrees, waited 25 minutes, oven temperature at 350 degrees, advised customer that preheat time is 20-25 minutes, unit is operating as designed"
WASHER WHIRLPOOL WTW4816FW2 "Cc of unit not unlocking Found lid lock light on Replaced lock using truck stuck OP No good Found water damage to underside of unit Capacitor motor and wires are wet and have rust on them Control board getting power for a brief second then shuts down Unit is shorting out and I can not run a test Needs wires cap motor and control and actuator Spoke to SM needs to send to warranty ; ordrng 1 W10736239 (harns-wire) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11158830 (CAPACITOR ) and 1 W11170319 (CONTROL ), used 1 W10838613 (LATCH) from stock"
COOK TOP JENN-AIR JGD8430ADS "Cc unit not sparking correctlyTested spark and flame on all burners, could not reproduce concernsBurner switch knobs are all bad, need replaced Customer to install ; ordrng 4 WP7733P410 (KNOB)s and 1 WP7737P245 (KNOB FAN) and 4 WP8008P071 (GROMMET)s"
DRYER WHIRLPOOL MEDB850WQ0 Cc of unit not starting Found thermal fuse open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP3390719 (THERMAL FUSE) from stock
MICROWAVE KITCHENAID KMBS104ESS02 Installed control OP TEST OK
DISHWASHER KITCHENAID KDFE104DSS5 "Installed listed partsUpper rack rails also broke, customer needs upper rack rails; ordrng 1 W11259785 (RAIL RH) and 1 W11259786 (RAIL LH) and 2 WPW10546503 (adjuster)s"
REFRIGERATOR AMANA AFI2538AES3 "Customer complaint that ice bin is stuck in ice box, found ice bin frozen in place, removed ice bin, cycled ice maker , ice maker ejected ice and filled, fill tube and cup are clear, unit is operating as designed"
DRYER MAYTAG MGDB855DC4 "Customer complaint of gas/kerosene smell from dryer, no gas smell noticed coming from dryer, started normal dry cycle, no unusual smells, customer recently had hard wood floors redone in house, explained to customer that the dryer is picking up fumes from the recently redone floors and that this smell would dissipate over time, unit is operating as designed"
WASHER MAYTAG MVWB765FW1 "Installed new valve, op test good"
REFRIGERATOR WHIRLPOOL WSF26C3EXF01 Icemaker is getting power it is sending power to the controller controller is not operating water valve. I checked to see if there is a blockage in the fill tube there is none. Needs a control; ordrng 1 W11088499 (CONTROL )
ICE MACHINE KITCHENAID KUID508ESS1 The units grinding sound was coming from the water filter being plugged. An The unit was off so I was not able to test the bin sensor. But I did find was the max ice feature was on. This will cause the unit to make an excess amount of ice even if it’s already full
MICROWAVE KITCHENAID KMBS104ESS02 Cc Ui Display Not reading correctly Found LED display on unit with some bad segmentsOrdering UI; ordrng 1 W10891907 (cntrl-elec)
REFRIGERATOR JENN-AIR JFC2290VTB5 "Customer complaint fridge makes a rattle noise sometimes, confirmed found condenser rattling on floor, quoted, ok, shimmed condenser, op test good"
WASHER WHIRLPOOL NTW4516FW2 "Cust showed pop, sent pic. CC that it does not work. Ran diag long f8e1 fill no fill. Ran manual test checked the hot and cold, correct. Ran a spin and agitate, good. Ran a calibration. Started a rinse and spin with clothes. Advised cust 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok."
WASHER WHIRLPOOL WTW4950HW0 "Cc unit not advancing past wash cycleRan auto test , PassedFound long fill, no fill codeHome cold water pressure very lowAdvised customer to investigate increasing home water pressure"
RANGE KITCHENAID KFGG500EWH2 Installed listed partOP TEST OK
DISHWASHER KITCHENAID KDTE254ESS2 "Found drain pump making noise, removed a piece of glass from pump, ran unit, op test ok"
WASHER MAYTAG MVWB400VQ0 Installed listed partRan auto test OP TEST OK
WASHER MAYTAG MVWB765FW1 "Customer complaint that unit is flashing left front error code, ran diagnostics found f3e2(inlet water temperature error ) f8e1(long/no fill) f0e4(spin limited by water temperature ) error codes, found not hot water entering unit, good flow of hot water from supply, valve is recieving 120vac, unit needs new valve ; ordrng 1 W11165546 (VALVE )"
REFRIGERATOR KITCHENAID KRMF706ESS01 "Customer complaint that unit is not dispensing ice, confirmed, found auger motor not working, very bad burning electrical smell in auger motor housing, auger motor is recieving 120vac , installed new auger motor from truck stock surplus, op test good ; used 1 W10822606 (AUGER MOTOR) from stock"
OTR MICROWAVE MAYTAG MMV4206FZ0 Cc of door open when closed Found door switch open Needs interlock switches Replaced using truck stock Ran test cycle OP TEST OK ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock
RANGE KITCHENAID KFGG500EWH2 Could not install Need white trim piece where bracket connects to glass ; ordrng 1 WPW10335331 (trim-vent)
REFRIGERATOR KITCHENAID KFCP22EXMP5 Cc of low ice production Found ice maker fill cup iced over and only allowing a small amount of water into ice maker Cleared ice Ran test cycle OP TEST OK