Appliance Repair in Bay Village, Ohio

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Local Reviews
for Bay Village, OH

Rated 4.8 out of 5 stars based on 68 customer reviews

Map of Bay Village, OH

Great service




Corina was pleasant professional and timely


Map of Bay Village, OH

Professional-prompt-knowkedgable




Good tech


Map of Bay Village, OH

Great service and price!




Corina was very professional, knowledgeable and informative.


Map of Bay Village, OH

Great Service




Gabriel was friendly and very informative about our washing machine.


Map of Bay Village, OH

Great service!





Map of Bay Village, OH

Think about a new policy




Corina was delightful in every respect. However, she could not repair/replace the Whirlpool microwave we have (15 years old; part no longer available). Still we were charged 97.15 service call charge for no actual work done. Since she had ten calls on her list, I’m sure Fred’s made a profit that day. You should consider a new policy for this situation as the charge seemed exhorbitant. You might get people calling you back for the next job.


Response from Fred's Appliance Service:

Hi James, Thank you for sharing your feedback with us! We are so happy to hear that Corina was delightful and helpful in diagnosing your unit. We charge a flat rate service call that covers the diagnosis of the appliance. We charge this rate so we can be sure to take the time to do a comprehensive diagnostic since we guarantee the diagnosis for 30 days. In cases where parts are unavailable, we recommend reaching out to the manufacturer of the unit to see if they may have another solution or could track down the part. Unfortunately, if the part is not available, we are unable to repair the unit. Please feel free to reach out to us after speaking to the manufacturer if they are able to locate a part or if they have any additional recommendations! 1-888-45-FREDS Have a great weekend! The Fred's Team


Map of Bay Village, OH

Thank You




Quick, thorough, nice and professional.


Map of Bay Village, OH

Amazing service




Repair woman was great


Map of Bay Village, OH

Homeowner




Brian was awesome. Timely, courteous, and knowledgeable. Excellent job! This is the second time I have used Fred’s and the second time I have received exceptional service. A++


Map of Bay Village, OH

Excellent Service Tech




I was very impressed with Gabriel P. He was very knowledgeable and friendly. Thank you so much!


Susan




Very pleased with repair man Brian


Nice guys





excellent service




Gabriel was efficient and educated me on my new refrigerator


Great service!




Gabriel got the job done quickly and efficiently. He explained the work being done and was professional in every way.


Great Service




The technician was very thorough, courteous and professional. We were very pleased.


Great customer service




Technician was very friendly. Provided great customer service.


Great service





Wonderful Service




Brian was very professional and courteous, he was efficient and mindful of being tidy. He put down blankets/mats when moving the microwave. He was a pleasure to meet. He even gave my dog Murphy a doggie treat when he went out to his service vehicle to get tools.


very professional, thorough, pleasant




Corey and Jessica were very supportive


WOW! Very Pleasant and Professional




This is the first time I've been "wow'ed" by a service call. Brian was very pleasant, on time, respectful of our home, and we received calls prior to the visit and email after the visit. He identified a problem with the thermostat in the refrigerator, took the refrig apart, melted quite a bit of ice, and the temperature is now correct so our frozen food is once again frozen. However, this did not fix our initial concern (no ice being made). There was no way to know this without giving it time to make ice, so I don't fault Brian, but we'll need another service call. This was a warranty service call, so there was no cost.


Repair washing machine




Easy scheduling, efficient service


Patient and Persistent Problem Solver!




Gabriel spent a considerable amount of time trouble shooting my dryer problem. He never gave up on finding the solution. I appreciated his dedication to his profession... and to my dryer repair.


Outstanding Customer Service




We have had Fred's Appliance Service provide service to us in the past and have found their technicians to be friendly, very competent, on time and get right to the problem area. They are a terrific company to have as a service provider!


phone call solve




My tech looked up the code and had me reset the breaker - instant fix. It would have been much appreciated if you looked up the code prior to the appt. and advised me to try this first.


Response from Fred's Appliance Service:

Hi Michelle, Thank you for taking the time to submit your review. Unfortunately, all of our technicians are typically in a customer's home or driving so we are unable to offer tech support over the phone. However, we're happy to hear it was a quick fix for you! Thank you, The Fred's Team


Great




Very good service tech


Macaulay G.

Macaulay G.

RANGE KITCHENAID KSEG700EBL0 "Broil element is sagging badly. Also, control is not sending it’s half of the voltage to the element.; ordrng 1 W11238400 (broil element ) and 1 WPW10453975 (cntrl-elec)"

Near Crestview Dr, Bay Village, OH 44140
Gabriel P.

Gabriel P.

REFRIGERATOR KENMORE 253.7050441 Replace part opt test ok

Near Willoway Ln, Bay Village, OH 44140
Macaulay G.

Macaulay G.

WASHER MAYTAG MVWC565FW0 Replaced shifter. Calibrated and tested ok.

Near Wolf Rd, Bay Village, OH 44140
David R.

David R.

WASHER WHIRLPOOL WFW95HEXR2 Wire to bellow came off. Fixed and put back on. Tested. Op test ok.

Near Lake Rd, Bay Village, OH 44140
Corina B.

Corina B.

REFRIGERATOR KENMORE 253.7050441 "CC that the unit stopped word when the unit was pulled out to paint. Checked the connections good. Unplugged unit plugged back in compressor and fans turn on for about 2 minutes and turn off. Checked the outlet, good. Checked the continuity on the cord good. Will need a new control. ; ordrng 1 5304507171 (control box 11699), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Willoway Ln, Bay Village, OH 44140
Macaulay G.

Macaulay G.

RANGE JENN-AIR JDS9860CDS02 Replaced inner door panel and both hinges. All tested ok.

Near Wolf Rd, Bay Village, OH 44140
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW0 "CC that the unit is not agitating. Ran diag f7e6 motor fault, f5e3 lid unlock fault, 2.46 ohms on the shifter pins 1-2 ran manual test to agitate and spin 120 volts to shifter. 5 Dcv in a spin and 0 dcv in an agitate.checked pinsj12-4 and j12-1 11 dcv. Found the shifter cam is moving freely. Will need a new shifter. Used my t/s on Friday. Office to order part; ordrng 1 W10913953 (actuator 5814)"

Near Wolf Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

ICEMAKER KITCHENAID KUID308ESS2 "Senior tech Mac show me how to replace drain pump,opt test ok"

Near Ednil Dr, Bay Village, OH 44140
Macaulay G.

Macaulay G.

ICEMAKER KITCHENAID KUID308ESS2 Assisted GP.

Near Ednil Dr, Bay Village, OH 44140
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW8000DW0 "F5e3 latch fault when trying to go to diagnostics it won’t let me it turns back on by it self and show and f5e3 giving customer and estimate on latch customer will install parts he paid for part ,shipping ,and service call ; ordrng 1 W10810403 (lid lock assy 93.93), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Lake Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

MICROWAVE KITCHENAID KMBS104ESS02 Replace UI and notice it didn’t came with digital control call Shawn and bj ask me to order the main digital control customer has warranty on parts for 60 months; ordrng 1 W10891907 (cntrl-elec)

Near Applewood Dr, Bay Village, OH 44140
Corina B.

Corina B.

WASHER WHIRLPOOL WTW6600SB0 "Replaced the suspension rods. Optest ng. When starting a rinse and spin f1 comes up, Primary Control Failure. Will need a new control. Customer will contact office if he wants to finish the repair ; ordrng 1 WPW10189966 (cntrl-elec 25648), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Inverness Dr, Bay Village, OH 44140
Corina B.

Corina B.

WASHER WHIRLPOOL WTW6600SB0 "CC that the unit walks. Checked the suspension rods are worn. Will need new suspension rods. Called SM to order part ; ordrng 1 W10820048 (suspension 7688), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Inverness Dr, Bay Village, OH 44140
Gabriel P.

Gabriel P.

ICEMAKER KITCHENAID KUID308ESS2 "Filter was stuck,I got it out turn power on it fills and drain then fills it make squeaking noise on drain pump,call senior tech bj told me to replace both drain pumps ; ordrng 1 W10908287 (pump) and 1 WPW10489125 (pump)"

Near Ednil Dr, Bay Village, OH 44140
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4816FW2 Replaced the control. Brought core back for return. Ran a calibration. Ran a normal cycle. Optest ok.

Near Eaton Way, Bay Village, OH 44140
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDF320PADW2 CC. That the dishwasher is leaking. Started a normal cycle. Ran for 30 min with door off. Could not duplicate the problem. Did find the drain hose is clogged with debris. Advised cust to run a cleaner threw the dishwasher to clean the hoses. Optest ok.

Near Lincoln Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE104ESS1 Installed sump assy. Op test ok.

Near Saddler Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

MICROWAVE WHIRLPOOL WMH53520CS0 "Bad interlock switches,replacing from truck stock,opt test ok; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock"

Near Wellfleet Dr, Bay Village, OH 44140
Corina B.

Corina B.

WASHER WHIRLPOOL WTW4816FW2 "Cust showed pop, sent pic. CC that there is no power the the washer. Checked the power at the control 120 v. Will need a main control. Called SM to order part. ; ordrng 1 W11170319 (CONTROL )"

Near Eaton Way, Bay Village, OH 44140
Corina B.

Corina B.

RANGE JENN-AIR JDS9860CDS02 CC that the hinges are bent from someone stepping on it. Found the hinges and the inner door are bent. Will need a inner door and hinges. Cust does not want to repair. Will need extra time for repair

Near Wolf Rd, Bay Village, OH 44140
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS321SDHW00 Replaced the ice maker. Cycled ice maker. Optest ok.

Near Osborn Rd, Bay Village, OH 44140
Corina B.

Corina B.

WASHER MAYTAG FAV6800AWW CC that the washer started at 42 and stayed at 38. Started a normal cycle did not start. Have power to control. Will need a new control. Control is no longer available. ; ordrng 1 25001188 (CONTROL )

Near Normandy Rd, Bay Village, OH 44140
Corina B.

Corina B.

DISHWASHER MAYTAG MDB7749AWM1 CC that the unit is not turning. Checked power to control 120 volts. Found the bi metal is open. Replaced the bi metal from t/s. Optest ok. ; used 1 W10258275 (BIMETAL 2681) from stock

Near Kenilworth Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DISHWASHER KITCHENAID KDTE104ESS1 "Dw will fill but won’t start the pump ,need pump assembly ,customer will contact whirlpool to get and authorization for parts or labor sump was replace a year ago with us will only charge svc ,do not order parts unless customer address it to,Customer wants previous history sent to provided email. Office to please attach and send. ; ordrng 1 WPW10605057 (pump and motor assy 164.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Saddler Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

MICROWAVE KITCHENAID KMBS104ESS02 "User interface,numbers fading ,ordering user interface customer has warranty on parts for 60 months ; ordrng 1 W11197501 (CNTRL PANEL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Applewood Dr, Bay Village, OH 44140
Gabriel P.

Gabriel P.

MICROWAVE KITCHENAID KMBS104ESS02 "User interface,numbers fading ,ordering user interface customer has warranty on parts for 60 months ; ordrng 1 W11197501 (CNTRL PANEL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Applewood Dr, Bay Village, OH 44140
Corina B.

Corina B.

WASHER AMANA NTW4516FW2 Rather control. Brought core back for return. Ran a calibration. Started a normal load. Optest ok.

Near Park Ln, Bay Village, OH 44140
Corina B.

Corina B.

WASHER WHIRLPOOL MVWB765FW2 "Cust showed pop, sent pic. CC that the clothes are coming out twisted and it does not go into a medium spin. Showed Cust on what cycles will run on with a medium spin. Optest ok."

Near Pellett Dr, Bay Village, OH 44140
Corey L.

Corey L.

DRYER WHIRLPOOL WED5820SW0 "Customer complaint dryer not drying again, confirmed, found heating element open, quoted for repair, ok, replaced element, op test good; used 1 279838 (ELEMENT 61.75) from stock"

Near Aberdeen Ave, Bay Village, OH 44140
Corina B.

Corina B.

DRYER WHIRLPOOL WED8740DW0 Replaced the parts listed. Brought core back for return. Optest ok.

Near Brooke Ln, Bay Village, OH 44140
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDS30IVBL4 "CC that the lights stay on. Found the ribbon separating, will need a new ui."

Near Wolf Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

DRYER MAYTAG DE312 Replaced heating element. All tested ok.

Near Upland Rd, Bay Village, OH 44140
Corina B.

Corina B.

WASHER AMANA NTW4516FW2 "Cust showed pop, sent pic. CC that the unit does not turn on. Checked outlet, good. Checked power to control, 120 volts. No light is on the control. Checked the continuity on the cord, good. Will need a main control called SM to order part. ; ordrng 1 W11170317 (CONTROL )"

Near Park Ln, Bay Village, OH 44140
Macaulay G.

Macaulay G.

REFRIGERATOR KITCHENAID KSSC42QVS01 "Replaced control box. Watched temperatures drop significantly. All tested ok."

Near Lake Rd, Bay Village, OH 44140