Appliance Repair in Bay Village, Ohio

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Local Reviews
for Bay Village, OH

Rated 4.8 out of 5 stars based on 60 customer reviews

Map of Bay Village, OH

Homeowner




Brian was awesome. Timely, courteous, and knowledgeable. Excellent job! This is the second time I have used Fred’s and the second time I have received exceptional service. A++


Map of Bay Village, OH

Excellent Service Tech




I was very impressed with Gabriel P. He was very knowledgeable and friendly. Thank you so much!


Map of Bay Village, OH

Susan




Very pleased with repair man Brian


Map of Bay Village, OH

Nice guys





Map of Bay Village, OH

excellent service




Gabriel was efficient and educated me on my new refrigerator


Map of Bay Village, OH

Great service!




Gabriel got the job done quickly and efficiently. He explained the work being done and was professional in every way.


Map of Bay Village, OH

Great Service




The technician was very thorough, courteous and professional. We were very pleased.


Map of Bay Village, OH

Great customer service




Technician was very friendly. Provided great customer service.


Map of Bay Village, OH

Great service





Map of Bay Village, OH

Wonderful Service




Brian was very professional and courteous, he was efficient and mindful of being tidy. He put down blankets/mats when moving the microwave. He was a pleasure to meet. He even gave my dog Murphy a doggie treat when he went out to his service vehicle to get tools.


very professional, thorough, pleasant




Corey and Jessica were very supportive


WOW! Very Pleasant and Professional




This is the first time I've been "wow'ed" by a service call. Brian was very pleasant, on time, respectful of our home, and we received calls prior to the visit and email after the visit. He identified a problem with the thermostat in the refrigerator, took the refrig apart, melted quite a bit of ice, and the temperature is now correct so our frozen food is once again frozen. However, this did not fix our initial concern (no ice being made). There was no way to know this without giving it time to make ice, so I don't fault Brian, but we'll need another service call. This was a warranty service call, so there was no cost.


Repair washing machine




Easy scheduling, efficient service


Patient and Persistent Problem Solver!




Gabriel spent a considerable amount of time trouble shooting my dryer problem. He never gave up on finding the solution. I appreciated his dedication to his profession... and to my dryer repair.


Outstanding Customer Service




We have had Fred's Appliance Service provide service to us in the past and have found their technicians to be friendly, very competent, on time and get right to the problem area. They are a terrific company to have as a service provider!


phone call solve




My tech looked up the code and had me reset the breaker - instant fix. It would have been much appreciated if you looked up the code prior to the appt. and advised me to try this first.


Response from Fred's Appliance Service:

Hi Michelle, Thank you for taking the time to submit your review. Unfortunately, all of our technicians are typically in a customer's home or driving so we are unable to offer tech support over the phone. However, we're happy to hear it was a quick fix for you! Thank you, The Fred's Team


Great




Very good service tech


Great work




Chad, and his partner were very professional.


Brian was GREAT!




Every touchpoint of the process was seamless and easy and Your man on the front lines Brian was above and beyond a great ambassador for professional service delivered in a friendly way


whirlpool service




Chad and his partner couldn't have been more professional and courteous.I'll advise anyone that needs appliance work to call Fred's.


Joe




Brian did a great job


Great service





Fred's Never Disappoints




Fred's Appliance technicians, especially Brian, are always professional and knowledgeable and reasonable.


Service





Gas dryer repair





Corina B.

Corina B.

DRYER WHIRLPOOL WED5820SW0 CC that the unit is not heating. Found the thermal fuse is open. Will need a fuse. Replaced the fuse from t/s. Oiled the idler pulley and support rollers. Optest ok; used 1 279816 (CUTOFF 4115) from stock

Near Aberdeen Ave, Bay Village, OH 44140
Brian B.

Brian B.

WASHER MAYTAG MVWC565FW1 "No response or lights from UI. Checked for 120v on J5 connector, present. diag led on control is not on . Per tech sheet, removed shifter connector from J12 to see if it is affecting dc supplies. Plugged back in, diag led now on indicating 5vdc supply. Checked for 12v dc on connector J12. Do not have 12v supply. Will need new control and shifter. also, found hot and neutral reversed on the wall outlet. Customer will have repaired before next visit. Office to order parts. R/s per Cust req. needs afternoon appt if poss.; ordrng 1 W10913953 (ACTUATOR) and 1 W11162438 (CONTROL)"

Near Osborn Rd, Bay Village, OH 44140
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KRFF507ESS01 Replaced listed parts. Set controls. Brought back core for return. Op test ok..

Near Bruce Rd, Bay Village, OH 44140
Brian B.

Brian B.

WASHER MAYTAG MVWX500XW0 Found water leaking from water valve. Ran drain and spin. Gearcase making noise. Will need new valve assembly. Will give est. customer does not want to repair. Do not order part. No charge to customer.

Near Kenilworth Rd, Bay Village, OH 44140
Brian B.

Brian B.

RANGE CALORIC EXR2432D Found oven not turning on. Pulled unit out and removed control panel. Found no L1 voltage to control. Found burned contacts in clock/timer. Bypassed old analogue clock control. Tested oven . Op test ok.

Near Bradley Rd, Bay Village, OH 44140
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KRFF507ESS01 "There are 2 issues. First , ff evap solid ice. Will need thermister harness and evap cover due to broken ears. Also, machine looses power and no lights or cooling. This problem is intermittent and comes back on when power is reset. Checked outlet. Outlet is good. all connections on boards are tight. Could be a power supply or main board issue. customer has lost his food several times because of this problem. Will order both boards. Office to order parts.; ordrng 1 W10830278 (POWER SUPPLY) and 1 W10843055 (MAIN BOARD) and 1 W11033168 (FAN HARNESS) and 1 WPW10501260 (EVAP COVER)"

Near Bruce Rd, Bay Village, OH 44140
Brian B.

Brian B.

RANGE WHIRLPOOL WFE515S0EW1 "verified pop, sent pic.. Removed door, replaced broken door hinges. Tested functions. Op test ok."

Near Lincoln Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DRYER FRIGIDAIRE n/a Replace parts opt test ok

Near Tuttle Dr, Bay Village, OH 44140
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRF736SDAM13 "Not making ice. Checked temps, 6 freezer, 38ff, 8 icebox.. Removed aftermarket filter that was stuck in filter head. Ran Icemaker diag and cycled and filled Icemaker. Icemaker and optics all checked good. Advised customer to buy a whirl approved filter and then if not making ice , to call us back. Also, customer has plastic waterline connected to unit. Advised that whirl recommends either copper or braided flexline and that plastic is a flood hazard."

Near Bradley Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG505M0BB2 Replaced 2 burner caps. Other 2 in package were broken. Office to order burner caps again. Customer will install.; ordrng 1 W10881749 (cap-burner)

Near Apple Blossom Ln, Bay Village, OH 44140
Gabriel P.

Gabriel P.

DRYER FRIGIDAIRE n/a "Cc not drying,found heating element open give customer estimate don’t order parts she will think about it"

Near Tuttle Dr, Bay Village, OH 44140
Gabriel P.

Gabriel P.

RANGE WHIRLPOOL KODE500ESS01 Calibrate temp on both oven to 10 f temp on both oven read 415 and 407 opt test ok

Near Welshire Dr, Bay Village, OH 44140
David R.

David R.

OTR MICROWAVE WHIRLPOOL WMH53521HZ2 "Light was on while microwave door closed. Interlocks, the top one was pushed in. Fixed. Fuse popped, replaced fuse from t/s. Op test ok.; used 1 W10138793 (FUSE, MICROWAVE) from stock"

Near Canterbury Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC604FSS00 Replace gasket and steam opt test ok

Near Wolf Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

RANGE KITCHENAID KSEG700ESSO "Replace new blower opt test ok,the original one was bad service matter told me replace it all good ; used 1 W11107275 (FAN-BLWR 103.60) from stock"

Near Longbeach Pkwy, Bay Village, OH 44140
Gabriel P.

Gabriel P.

REFRIGERATOR WHIRLPOOL GSC25C4EYB00 Found auger corroded clean out found ice stuck to each other clean out recommend customer to empty ice half way every 8 days if he don’t use ice very often opt test ok

Near Manhasset Dr, Bay Village, OH 44140
Brian B.

Brian B.

RANGE GAS WHIRLPOOL WFG530S0ES0 "CC that temp is too low. Heated oven to 350. 10 deg low. Increased temp calibration +10 deg, op test ok."

Near Lake Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

REFRIGERATOR KITCHENAID KRFC604FSS00 Found freezer gasket torn on bottom letting warn air go in freezer found freezer door with ice on the edges customer need new gasket freezer temp and fridge was good ; ordrng 1 W10897938 (gasket-dor)

Near Wolf Rd, Bay Village, OH 44140
Brian B.

Brian B.

LAUNDRY CENTER WHIRLPOOL WTW8500DC5 Replaced lid lock assembly. Ran auto test and drain and spin. Lid lock working properly. Op test ok.

Near Lake Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Defrosted ice maker. All tested ok.

Near Elmwood Rd, Bay Village, OH 44140
Brian B.

Brian B.

LAUNDRY CENTER WHIRLPOOL WTW8500DC5 "CC that F5 keeps coming up and lid will not unlock. Ran diag, f0e3, overloaded, and f5e3, lid will not unlock. Will need new lid lock assembly. Office to order part.; ordrng 1 W10861642 (LID LOCK)"

Near Lake Rd, Bay Village, OH 44140
Brian B.

Brian B.

WASHER WHIRLPOOL WFW92HEFC0 Replaced bellows seal. Ran test cycle. Op test ok.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Roxbury Park Dr, Bay Village, OH 44140
Brian B.

Brian B.

WASHER WHIRLPOOL WFW92HEFC0 "Machine not draining. Ran diag, F9E1, long drain, and F8E3, overflow.. removed back to access pump. Cleaned out trap. Clogged up with rug material. Cleared codes and ran co test cycle. Op test ok. Also, customer wants new bellows.; ordrng 1 W11173364 (BELLOW 13209), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Roxbury Park Dr, Bay Village, OH 44140
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KFIS20XVMS5 Replaced control board. Programmed code number. Set temps. Op test ok. Brought back core for return.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Wolf Rd, Bay Village, OH 44140
Gabriel P.

Gabriel P.

WASHER WHIRLPOOL WTW4816FW2 "No issue machine working perfectly fine,customer was not happy that water wasn’t really hot explain to him that I ran manual test found cold and hot coming out also call corina to explain other options for customer ,customer still not satisfied that he can not get a 120 degrees hot water for wash ,found prove of purchase in sb we’d"

Near Crestview Dr, Bay Village, OH 44140
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 "Found inside of freezer covered in frost, from ceiling to floor. Pulled machine out and found duck bill on end of drain tube clogged up. Cleaned out duck bill. Used steamer to clear ice in freezer and air shafts. Also, sealed gaps in liner with silicone adhesive from t/s. Set controls to normal, op test ok."

Near Parkside Dr, Bay Village, OH 44140
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Replaced evaporator fan. All tested ok.

Near Elmwood Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

MICROWAVE KITCHENAID KMHS120EBL5 Replaced magnetron and diode. All tested ok.

Near Crestview Dr, Bay Village, OH 44140
Macaulay G.

Macaulay G.

DISHWASHER KENMORE 665.13122K703 "Customer complaint of dishwasher not drain. Advised to run garbage disposal before running dishwasher, use Affresh tablets to clean dishwasher, and to clean filters in dishwasher regularly. All tested ok."

Near Wolf Rd, Bay Village, OH 44140
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KFIS20XVMS5 "found display dead and unit not running. Checked voltage on main board conn J6, per tech sheet, 12v dc. Measured 13vdc. Checked voltage on UI panel. 13v dc. UI board is NLA.. Called Whirl TL, Rich, 7723223726. He said even though we are measuring 13v on UI, it is a corrupted voltage and my meter cannot see this. He said it is the main board that will have to be replaced. Customer paid dep, office to order part.; ordrng 1 WPW10312695 (CONTROL BOARD 11990), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Wolf Rd, Bay Village, OH 44140
Brian B.

Brian B.

REFRIGERATOR KITCHENAID KBFS20EVMS6 Found drain plugged up and water leaking from freezer.. installed updated drain tube from t/s. Used steamer to clear ice. Op test ok ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Juneway Dr, Bay Village, OH 44140
Gabriel P.

Gabriel P.

WALL OVEN COMBO JENN-AIR WM27160B Pick parts

Near Saddler Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Unit not circulating air from freezer. Evaporator fan is seized. Office to order evaporator fan.; ordrng 1 W10865431 (motor-evap 74.18), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Elmwood Rd, Bay Village, OH 44140
Macaulay G.

Macaulay G.

RANGE KITCHENAID KSEG700EBL0 Unit pulling F8E0 error for cooling fan. Replaced cooling fan. All tested ok.

Near Crestview Dr, Bay Village, OH 44140