Appliance Repair in Bay Village, Ohio
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for Bay Village, OH
Barbara - Bay Village, OH
Very happy with the service call. She was well informed and helpful
Adrien - Bay Village, OH
Mike - Bay Village, OH
Our tech was awesome, found the problem and made the repair expertly.
Nate - Bay Village, OH
He was knowledgeable and nice.
Michael - Bay Village, OH
Both repair people were excellent.
William - Bay Village, OH
AGS - Bay Village, OH
Nancy - Bay Village, OH
Our service person, Corina, was very helpful and courteous. The only thing I wish is that we didn't have to wait 3 days to get someone in here as it was the refrigerator. Not having a fridge for 3 (plus more as we have to get a new one) is very inconvenient. But I know everyone is busy.
Response from Fred's Appliance Service:
Hi Nancy, Thanks for taking the time to share your experience with us! We are certainly in the midst of our busy summer months and we are scheduling out further than we would like. We know it's super inconvenient to be without your refrigerator! We are committed to providing excellent customer service and are working to create more availability in our schedule. We are so happy to hear that Corina was helpful and courteous! Have a great weekend! The Fred's Team
Noreen - Bay Village, OH
Geraldine - Bay Village, OH
John - Bay Village, OH
Rebecca - Bay Village, OH
Very professional. Gabriel was on time and very helpful.
Solved problem but I had to find replacement parts on line
Peter - Bay Village, OH
Karen - Bay Village, OH
Gina - Bay Village, OH
Corina was able to diagnose the issue with my washer and dryer. She took the time to explain what the issue was. She was very professional and friendly.
Great Whirlpool service
Gordon - Bay Village, OH
Excellent service call
Jeffery - Bay Village, OH
She was friendly, extremely competent, efficient, well-spoken and polite. I was very impressed with her.
Jim - Bay Village, OH
Phil - Bay Village, OH
It was good. The technician that did the work was efficient, good communicator and everything worked when he was complete
John - Bay Village, OH
Gabriel is personable and hard working.
Awesome service very informative
Jeff - Bay Village, OH
Edwin - Bay Village, OH
Edwin - Bay Village, OH
Tech was very courteous and professional. Price was a little high.
Response from Fred's Appliance Service:
Hi Edwin! Thanks for dropping our team a line. I've reviewed your work order. We'd have to agree with you, the cost was a bit high. The cost of parts really drove up the cost of this repair. We're very sorry that this repair needed some expensive parts. :(( We're glad you were happy with Gabriel! He's a great guy. Thanks again for sharing your experience. -The Fred's Team
A quality service job
Joe - Bay Village, OH
We have used Fred's Appliance in the past because of the quality, knowledge and skill level of their technicians and have been very pleased with the service we get. Always fair and the job is always done well. Unfortunately I dont use any of the other review sites listed.
Maura - Bay Village, OH
Thank you Corina for all of your help you were amazing!
WASHER WHIRLPOOL WTW8040DW4 "CC that the clothes are wet at the end of the cycle. Ran diag. F3e2 Inlet Water Temperature, F8e1 Long Fill. Ran a manual test for the cold water, water not coming in. Checked the cold water line, good. Will need a new valve. ; ordrng 1 W11173597 (housing)"
DISHWASHER WHIRLPOOL WDT970SAHV0 Replaced the main control and pump and motor. Started a normal cycle. Optest ok.
WASHER MAYTAG MVWC565FW1 "CC that the unit will not turn on. Ran diag F8E1 – NO FILL, LONG FILL, ran a manual test checked hot and cold correct. Drain good. Ran a spin and agitate good. Ran calibration and started a rinse and spin cycle with towels. Optest ok."
DISHWASHER WHIRLPOOL WDT970SAHV0 CC that the unit does not start. Checked the control 0 volts going to the pump and motor. Will need a new control. ; ordrng 1 W11305296 (cntrl-elec)
FREEZER WHIRLPOOL WZF56R160W04 "Cust showed pop, sent pic. CC that there is a rattling noise. Found the compressor vibrating. Adjusted the compressor. Optest ok."
REFRIGERATOR MAYTAG MFX2876DRM00 "Replace valve,opt test ok"
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "CC that the unit makes a noise when dispensing the water. Filled a cup several times, no noise. Advised cust to get it on video when the unit is making the noise. Optest ok."
WASHER MAYTAG MVWX655DW1 CC that the unit will not finish a cycle. Found the drain hose is rubber and bent. The lock is not locking. Will need a drain hose and lid lock. Will need drain hose and lock. Cust does not want to repair
DISHWASHER WHIRLPOOL DU1145XTPBA "Replace seal and brackets,opt test ok"
MICROWAVE WHIRLPOOL WMC50522HS0 Found user interface control buttons bubbling also around user interface frame popping out took pictures will need to order could not find parts look out on marcone or service matter office pls do search for parts ; schdld next appmnt for 10/15 TUE 1-4
REFRIGERATOR MAYTAG MFX2876DRM00 Main valve is crack also found leaking water to the the fittings tightened the fitting no more leak but valve is leaking ordering valve customer prefer morning ; ordrng 1 W10865826 (valve)
DISHWASHER WHIRLPOOL DU1145XTPBA Complaints dishwasher leak found a screw sticking out by the seal not letting it to close also was not level took pictures from both also found gasket seal broken ordering ; ordrng 1 W10542314 (door seal) and 1 WP8269145 (brckt-mtg)
DRYER MAYTAG MEDB835DW4 "Replace control and panel also took core with me for return,opt test ok"
COOKTOP ELE KITCHENAID KCES550HBL00 Found loose black wired the reason of not getting proper voltage correct issue opt test ok
STACK W/D FRIGIDAIRE n/a "Found washer full of water not draining use shot vac to empty out water found sock inside drain pump clear out ran rinse and spin and it drain ,opt test ok also could not find model and serial number on unit"
DRYER MAYTAG MEDB835DW4 CC that there is a noise when it’s running. Found a sock in the blower wheel. Removed sock. When plugging unit back start button is not responsive nor the power. Recheck the light and door switch is plugged in. The numbers on the control are blurry. Will need a main control and ui. ; ordrng 1 W11133021 (cntrl-elec) and 1 W11135391 (console)
DRYER KENMORE 110.850814 "Customer complaint dryer is among a loud noise, confirmed, tension pulley bearing failed, replaced with ts part, lubricated, op test good; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"
ICEMAKER KITCHENAID KUIC15POZP2 Found bin falling correct issue turn power on watch water fill bin it overflow bin but few minute later circulation pump turn on waiting few minutes till it makes ice and it did took picture of slab of ice I believe main issue was the tray being lapside probably when it was fill it was emptying the water and it was not getting much water at the top
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Replaced the ui and main control. Brought cores back for return. Ran step 57 and 45. Ice maker filled and cycled. Advised cust to replace the plastic water line with a copper or braided flex line. Optest ok.
WASHER WHIRLPOOL WTW5000DW2 "cust showed pop, sent pic. CC that the towels are still wet at the end of a cycle. Ran diag no codes. Ran a calibration. Ran an auto test. Started a rinse and spin with towels. Advised cust to use 1-2 tablespoons of he detergent and 6-8 bath towels equals a full load. Optest ok."
WASHER MAYTAG MVWX500XW1 Replaced the wire harness. ran a calibration. Started a normal cycle. Optest ok. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent.
DISHWASHER KITCHENAID KUDM01TJBS0 Customer recently installed a new garbage disposal and they forgot to tap the cap so is preventing water to drain no issue with dishwasher
DRYER MAYTAG MEDB765FW0 "Customer complaint dryer won’t start it turns on and beeps when trying to start, confirmed, customer has a 15+ feet of vent and 6 ft with two loops of foil vent, advised customer to shorten vent a change foil to match the rest of the semi solid metal, unit is operating as designed"
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Found freezer temp 6 degrees and set at 0 and fresh food section is 30 degrees set on 34 both evaporators not showing any ice buildup on back ,also found user interface numbers fading ; ordrng 1 W10843055 (cntrl-elec) and 1 W10848301 (cntrl-elec)"
REFRIGERATOR AMANA ARB8057CSR CC that the unit is not cooling. Found the compressor is seized 14 amps. Locked rotor is 19 amps. Will need a compressor.
WASHER MAYTAG MVWX500XW1 "Replaced the control. Ran a calibration. Started a rinse and spin. Optest ng. Checked the wires continuity good. Ran the basket optic good. Called t/l Joel file to replace the shifter. Optest ng. Checked the continuity to the motor wires, ng. Will need a new wire harness. ; ordrng 1 WPW10297443 (wire harness), used 1 WPW10006355 (ACTUATOR) from stock"
MICRO/OVENCOMBO KENMORE 790.488031 Found and error f84 Communication problem between the User Interface Board and the Microwave Control Board: the User Interface Board lost communication with the Microwave Control Board (loss of microwave communication 'heart beat').they will need both control they will not fix they going to call there warranty people
RANGE HOOD WHIRLPOOL KXW9736YSS0 "Replace house control,opt test ok"
WASHER MAYTAG MVWX500XW1 "Replaced the capacitor and motor. Ran a calibration. Optest ng. Ran diag fault BASKET SPEED SENSOR FAULT. Replaced the shifter from t/s. Ran a calibration and a rinse and spin. Optest ng. Checked the voltage to the shifter at control 0 volts. Will need a new control. ; ordrng 1 W10405815 (cntrl-elec), used 1 W10721967 (PULLEY), and 1 WPW10006355 (ACTUATOR) from stock"
DISHWASHER KENMORE 665.12763K313 Leaking from the pump will need new pump old one is cracked giving estimate He will not repair
REFRIGERATOR KITCHENAID KSF26C6XYY00 CC that the ff is not cooling. Found the evap fan unplugged. Steamed out evap and plugged fan in. (My fault) optest ok
WASHER MAYTAG MHWZ600TW00 "Replace motor drive and belt drive,opt test ok"
WASHER MAYTAG MVWX500XW1 CC that the clothes are wet at the end of a cycle. Ran diag f7e1 basket speed fault. Ran a manual agitate and a spin. Shifter goes into place basket does not move. Checked the capacitor no deflection. Will need a new capacitor and motor. ; ordrng 1 W10804664 (capacitor) and 1 W10836348 (motor-drve)
REFRIGERATOR KITCHENAID KSF26C6XYY00 CC that the unit is not cooling. Unit is unplugged when arriving. Cust had a video of noise. The evap fan is hitting ice in the ff section. Will need a thermistor.replace the thermistor and seal any opening in the ff evap. Replaced the thermistor from t/s. ; used 1 W10316760 (THERMISTOR ) from stock