Appliance Repair in Bay Village, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Bay Village, OH
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Dennis - Bay Village, OH
We had a leak in our refrigerator and contacted Fred's. After they repaired the unit and left, a leak reappeared. They came back to assess the situation (no charge), ordered the part and returned to install it (no charge). We were very impressed with Corina's professionalism, courteous service & expertise.
Nice service but not resolved.
Kristen - Bay Village, OH
I don’t feel like my problem was resolved. The water is still cloudy.
Response from Fred's Appliance Service:
Hi Kristen! Thanks for your feedback. We apologize that the issue is still not resolved with your water dispenser. If you'd like we would be happy to schedule a return visit to run a new diagnostic or send a different technician for a second set of eyes. We want to make sure you are taken care of. We will have one of our team members reach out to follow up with you shortly. If you have any questions beforehand feel free to reach us directly at 888-453-7337 or you can hop on our website to live chat with us. Thanks Kristen! -The Fred's Team
good service.first femail tech we have ever had, very good
Gene - Bay Village, OH
Got the job done!
Heather - Bay Village, OH
Great service. Professional & timely!
Timely, professional & great service!
Heather - Bay Village, OH
Great service
Gina - Bay Village, OH
Gabriel was very friendly and knowledgeable.
Reviews
Charlene - Bay Village, OH
She was outstanding
Kristen
Kristen - Bay Village, OH
Great Service! I request Gabriel all the time!
Awesome service
Peter - Bay Village, OH
An honest evaluation of the problem, and alternative approaches to deal with it.
Marlene - Bay Village, OH
Kristen
Kristen - Bay Village, OH
Gabriel did a fantastic job!
Jane
Jim - Bay Village, OH
Great
A+ rating!
Kirsten - Bay Village, OH
Kristen
Kristen - Bay Village, OH
Great Service!!
Great service
Dave - Bay Village, OH
Annette
Annette - Bay Village, OH
Corina was professional, knowledgeable, and adhered to COVID regulations. I will request her service in the future.
Professional and very helpful
Katie - Bay Village, OH
Loved our service. Prompt and professional.
Great Service!
Kelly - Bay Village, OH
Very professional. Will use your service again!
Great service
Jill - Bay Village, OH
Great fast service....
Jeff - Bay Village, OH
Had to leave at certain time he got job done fast...
Corey was great
Emma - Bay Village, OH
Fantastic service
Catherine - Bay Village, OH
I was very pleased with the service I received. Corina was prompt, knowledgeable and thorough. A breath of fresh air when compared to recent experience with other service companies!
Heidi
Heidi - Bay Village, OH
Good customer service! Gabriel is very knowledgeable and personable. Very respectful training a new employee asset to the company.
Survey
Tracy - Bay Village, OH
Always great service
Sarassa - Bay Village, OH
Fred’s has always provided exemplary warranty service. Technicians are knowledgeable and courteous.
Corina B.
RANGE KITCHENAID KSGG700ESS1 Replaced the cooktop. Optest ok
Corina B.
REFRIGERATOR JENN-AIR JFC2089HEP CC that there is frost in the freezer. Steamed out the freezer. Gasket is touching the frame. Slides going in and out properly. Optest ok.
Gabriel P.
DRYER MAYTAG MEDC200XW1 Replace timer opt test ok
Corina B.
REFRIGERATOR WHIRLPOOL KFXS25RYMS0 "Replaced the drain pan. Optest ok."
Gabriel P.
DISHWASHER KITCHENAID KDTM354DSS4 "Replace pump motor assembly,opt test ok"
Dan H.
DRYER WHIRLPOOL WGD6620HC1 "Customer complaint that unit shuts off after a few minutes on bulky cycle and is not heating sometimes , ran diagnostics , no error codes found, started normal dry cycle, unit is heating, good airflow outside, moisture sensor is working, ran bulky dry cycle, unit ran for more than 10 minutes, estimated cycle time is counting down normally, unable to duplicate the problem , unit is operating as designed , customer stated she was drying 1 rug and unit would not heat or stay on for full cycle, advised customer that a load size is 6-7 bath towels"
Corina B.
REFRIGERATOR WHIRLPOOL ED5FHAXVY02 CC that the ice dispenser is not dispensing ice. Found the ice bin is stuck. Steamed out the ice bin. Ice is dispensing. Advised cust to empty the bin every 7-10 days. Optest ok
David R.
REFRIGERATOR KITCHENAID KSF26C6XYY00 Replaced all parts. Let customer know to give 24 hours to return to normal temps. Op test ok
Corina B.
DISHWASHER KITCHENAID KDRE104DSS0 CC that there is still water in the bottom of the dishwasher. Removed drain pump found a piece of glass lodged in the propeller. Removed the glass. Started a cycle. Unit drained. Optest ok.
David R.
MICROWAVE GE JVM1540SM2SS "Cc unit is tripping breaker when starting up. Found fuse in unit blown, switches open and brown on connectors. Will need fuse, switches, latch. Customer paid SVC, do not order parts ; ordrng 1 WB02X21661 (microwave latch boar) and 2 WB24X10047 (switch interlock)s and 1 WB24X817 (switch, monitor) and 1 WB27X10928 (fuse), used 1 SHIPPING (shipping and handling) from stock"
David R.
DISHWASHER KITCHENAID KDTM404KPS0 Dishwasher is leaking from cracked 3rd level rails. Ordering; ordrng 1 W11101573 (RAIL) and 1 W11231345 (MOUNT LEFT) and 1 W11231348 (MOUNT) and 1 W11256439 (RAIL RIGHT)
Corina B.
REFRIGERATOR WHIRLPOOL KFXS25RYMS0 CC that the unit is leaking. Found a crack in the drain pan. Will need a new drain pan. ; ordrng 1 WPW10655368 (Drain pan)
Gabriel P.
DISHWASHER KITCHENAID KDTM354DSS4 Found error f4e3 motor not running ran diagnostics it fill and drain but it did not wash gave customer and estimate he will call whirlpool for them to cover parts opt test ok
David R.
REFRIGERATOR KITCHENAID KSF26C6XYY00 "Went over diagnostics and previous parts replaced. Tested thermistor, reading close to temp FF section is at. Went through test 39 and passed. Through test 4, both sections workin* correctly, dual valve good. Advised replacing UI. Would replace all 3 parts, (control, UI, thermistor) at same time. Send estimate also review if labor will need to be charged as well.3 job count,Place on cancellation list ; ordrng 1 W10316760 (thermistor) and 1 WPW10235503 (cntrl-elec) and 1 WPW10623108 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
DRYER MAYTAG MEDC200XW1 Check all fuses pass also check heating element pass and confirm proper voltage to unit but heating element still not turning on unplug connector out of timer and plug it back in notice element turn on it may be a loose connection told customer to monitor if it still happens again they will need timer gave then and estimate
Corina B.
REFRIGERATOR KITCHENAID KRFF707ESS01 CC that the unit is not cooling. Found frost build up on the ff evap. Will need a main control and thermistor ; ordrng 1 W10843055 (Control) and 1 W11033168 (Harness)
Corina B.
DISHWASHER MAYTAG DWU6750AAE Replaced the springs. Optest ok. ; used 1 Shipping from stock
Corina B.
DRYER MAYTAG MDE9206AYW Replaced the idler and supports. Optest ok.
Corina B.
WASHER MAYTAG MVWB835DW5 "CC that there was a burning smell. Found the drain pump seized with a nail. Replaced the drain pump from surplus t/s. Started a rinse and spin, water drained. Optest ok. ; used 1 W10876600 (Drain pump) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Replaced part. Steamed all ice off evap. Give 24 hours to return to normal temps. Op test ok
David R.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Ran entitlement, good. Cc of cloudy water. Advised to flush system if not already done. 4 gallons of more to flush out. First cup of water was cloudy. I ran about 6-7 cups of water and water was clear. Went over owners manual with customer as far as water dispensing and filtration goes. Water comes from house, through filter and to dispenser. After purging per owners manual. If some cloudiness appears in cup, can be caused by air in line. Unit is good. Op test ok"
Corina B.
DRYER MAYTAG MDE9206AYW CC that there is a squealing when you turn it on. Found the idler pulley seized. Will need a new idler pulley and rollers; ordrng 1 WP6-3700340 (Idler pulley) and 1 12001541 (Bearings)
Dan H.
DISHWASHER WHIRLPOOL WDT720PADM1 "Customer complaint that unit is leaking, found unit leaning slightly forward, leveled, started normal wash cycle, no leaks no, op test good"
Dan H.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Customer complaint that upper rack fell off, found upper rack adjusters broken, unit needs new upper rack adjusters, installed new adjusters, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL KFXS25RYMS0 "Customer complaint that unit is leaking, Found ice buildup common with evaporator drain tube clog, unit has duck bill style drain tube, unit needs new ptrap style drain tube and ice cleared, cleared ice, installed new drain tube, op test good ; used 1 W10619951 (Tube) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Same prior issue call whirlpool tech line spoke steve he had me checked test 6 again read 02 open again told me to check at the control if is open check p2 connector the the brown and pink on a scale 200ohms it had less then 1 ohm so the the control not reading the bi metal that is close will need control need control ; ordrng 1 W11089236 (cntrl-elec)
Corey L.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint freezer door was not shutting on the left side all the way but since from opening and shutting several times it has been shutting and sealing completely but would like tech to make sure it was operating properly, gaskets are touching all the way around cabinet, drawer is pulling tight, unit is operating as designed, ff doors not level, leveled doors"
Gabriel P.
OTR MICROWAVE WHIRLPOOL WMH31017AS5 "Did not found any damage on unit also ran coffee mug with cold water and it heat pass advise customer to not use paper plates or paper towels to avoid from lighting on fire told her to use ceramic and or hard plastic plates for me use,opt test ok"
Corey L.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 "Customer complaint water tastes funny like metal even after several gallons have been ran, found customer using branded rubber supply line, advised replacing with copper line or pex, showed customer 5 pex kit in owners manual, customer purchasing water line for plumber to install, shut off is behind fridge on lower wall; ordrng 1 8212547RP (tube-water), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
REFRIGERATOR MAYTAG MFX2876DRM00 Found water on deli drawer board wire were snap and control board shorted gave estimate customer will not repair
Corey L.
DISHWASHER WHIRLPOOL WDT720PADM1 "Customer complaint after several vinegar cycles there was still dripping from the door, found unit leaning slightly, adjusted unit back to original position before sump was installed adjusting back and front feet, started quick wash cycle, let run 30 min, no leaking observed, left water mit mat again, advised if still leaking we will need to order clear door to help with the diagnostics"
Corina B.
RANGE KENMORE 790.756632 CC that the oven does not light and smells gas. Checked the igniter 2.68 amps. Will need a new igniter. Replaced the igniter from t/s. Heated oven to 300*. Optest ok. ; used 1 12400035 (Igniter) from stock
Corina B.
DISHWASHER KITCHENAID KDTM404KPS0 CC that the unit s leaking. Removed the door found it leaking. Called Dustin Service pointer Door w11091267; ordrng 1 w11091267 (Door)
Gabriel P.
WASHER ESTATE ETW4400XQ0 "Found a wire snap off the connector that plug in into motor gave customer estimate he said go ahead with repair ; ordrng 1 W10362916 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"