Appliance Repair in Bay Village, Ohio

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Local Reviews
for Bay Village, OH

Rated 4.8 out of 5 stars based on 28 customer reviews

Map of Bay Village, OH

Terrible service issue not resolved




Your service was a complete failure. Parts on a stove were replaced but the technician failed to bring a meter to check if gas was still leaking from stove. Technician was completely unfriendly. My wife and son still smell gas so gas was turned off again. Whirlpool recieved a report from tech saying issue was resolved. ITS NOT RESOLVED !!!!


Response from Fred's Appliance Service:

Hi James, Thank you for taking the time to submit your review. We are so sorry to hear that you are still having trouble. I just tried to give you a call to discuss, but I was unable to reach you and left a message. We would certainly like to come out to take another look and get this taken care of for you. Since your unit is still under the first year manufacturer warranty, you will just need to call Whirlpool to schedule the appointment at 1-800-253-1301. Additionally, our technicians do not have carbon monoxide detectors. If you would like this tested, you can request a detector from Whirlpool as well. Again, we are so sorry to hear about this issue. We have a make-it-right policy and we would certainly appreciate the opportunity to do that! Thank you, The Fred's Team


Map of Bay Village, OH

Fridge issues





Map of Bay Village, OH

Pleasant Experience




The technician was on time and the service was outstanding. Very professional, but extremely polite


Map of Bay Village, OH

Good service





Map of Bay Village, OH

Came on time, friendly and knew what they were doing.




The only downside to the service was a week-long wait before they could get here. Otherwise, great service.


Response from Fred's Appliance Service:

Hi Lee, Thank you for sharing your feedback! We are so happy to hear that the technicians were on time and helpful in repairing your appliance. We apologize for the delay in scheduling. With summertime and Memorial Day, we are entering our busy season and scheduling about 1 week in advance. We apologize for any inconvenience. Enjoy the rest of your week! The Fred's Team


Map of Bay Village, OH

Love the tracking option





Map of Bay Village, OH

Saved the Day




Brian was very knowledgeable about this washer, and he quickly figured out the problem. And, he patiently explained the functioning of the washing machine. I was on the verge of returning it, but not now.


Map of Bay Village, OH

Great service




On time. Professional. Courteous


Map of Bay Village, OH

Highly recommend!




Colina was great, gave her honest opinion based on her expertise. Highly recommended


Map of Bay Village, OH

Great Service





It was great service and a great repair person





Terry





Great service




Guys were professional and answered any questions i had. I would recommend their services.


Fast Service





Great service!





Thanks





Great Service





Sz





Great experience




This was a warranty visit. I was impressed with the communication prior to the visit. The service man was quick and thorough. I would call them again.


Good Service





Great service!




Professional, quick friendly service


great service, awesome price, trusted




I got my frig fixed, and am very happy.


Great service professionals





Microwave Door Latch Innovative Repair




Innovative repair of a microwave door which was no longer available. Swift, Accurate and Professional! Thanks Paul !! ~~~ LHC ~~~


Kelly




Brian was great! Helpful, on time, curtious.


Chad  P.

Chad P.

KRFC704FSS00 KITCHENAID REFRIGERATOR Found mullion sweating and dripping water. No power to mullion. Mullion tests good. Entered diagnostics and ran mullion test. 12vdc is present. Exited diagnostics and cycled power. Mullion now has power. Op test ok. ; Job Cmpltd

Near Lake Rd, Bay Village, OH 44140
Chad  P.

Chad P.

790.75403500 Kenmore Range ound ignitor weak. Replaced. Op test ok. ; used 1 12400035 (IGNITER)

Near Yarmouth Dr, Bay Village, OH 44140
Chad  P.

Chad P.

DU850SWPS4 WHIRLPOOL DISHWASHER Found vent blocked in door. Cleaned out vent and ran normal wash. Op test ok. Advised to use as normal and monitor for leaks. Any issues contact us back

Near Knickerbocker Rd, Bay Village, OH 44140
Corey L.

Corey L.

KFCO22EVBL5 Kitchenaid Refrigerator Customer complaint ice not being made, found ice machine in the off position, temp was 0 in frz and 40 in ff, cycled ice maker, ice maker did not get water, solenoid failed unit needs solenoid; ordrng 1 WPW10420083 (valve 8513)

Near Lisaview Dr, Bay Village, OH 44140
Dan H.

Dan H.

WFG505M0BS3 WHIRLPOOL RANGE Installed new manifold, op test good ; Job Cmpltd

Near Canterbury Rd, Bay Village, OH 44140
Dan H.

Dan H.

JES9860CAS02 JENN-AIR RANGE Installed new relays, op test no good, now 2 elements are working, unit needs other 2 relays; ordrng 2 WP8566493 (relay)s

Near Wolf Rd, Bay Village, OH 44140
Brian B.

Brian B.

GE WALL OVEN ZDP486NDPSS Unit is a 48 in slide in range. Neither Oven is working and both displays dead. Pulled unit out. 240v on terminal block. No power to display and controls. Found lower relay board under right oven is burned. Will give est , but customer Does not want us to repair. She will call GE. Paid sc.; , Job Cmpltd, saved tckt

Near Bradley Rd, Bay Village, OH 44140
Chad  P.

Chad P.

WMH31017FW0 Whirlpool Microwave Installed motor and coupling. Poppping noise is reduced but still not gone. Ordered turn ring. Cust will install.

Near Lake Rd, Bay Village, OH 44140
Brian B.

Brian B.

JES9860CAS02 JENN-AIR RANGE Top burners not working. Checked input voltage, 240v, checked voltage on burner switches, 240. Voltage to relay board but not to top burners. Will need new relay boards. 1 for each module.; ordrng 2 WP8566493 (RELAY)

Near Wolf Rd, Bay Village, OH 44140
Brian B.

Brian B.

KDFE104DWH0 KITCHENAID DISHWASHER CC that machine not drying dishes. Ran diag, 7-1 code, heater circuit turned off. Ran diag/ calibration cycle to re activate heater circuit. Heater circuit was turned off by control when pump failed. Heater now working. Placed water mat, took pic. Advised customer to run hot water in sink before running dishwasher.; Job Cmpltd

Near Walker Rd, Bay Village, OH 44140
Brian B.

Brian B.

WFG505M0BS3 WHIRLPOOL RANGE CC of gas leak. Gas co. turned off gas. Pulled unit out and turned on gas. Used sniffer to find leak in 3 burner valves on top manifold. Will need new manifold.; ordrng 1 W10538763 (pipe-mnfld)

Near Canterbury Rd, Bay Village, OH 44140
Brian B.

Brian B.

KRFC300ESS01 KITCHENAID REFRIGERATOR CC if freezing food. Found coffee bag blocking air vent. Advised customer. Entered diag, step 211, and increased temp offset by 1 deg. All other functions normal. Op test ok.; Job Cmpltd

Near Wolf Rd, Bay Village, OH 44140
Corey L.

Corey L.

GSE25HSHEHSS GE Refrigerator Customer complaint of a loud noise like a drill but it tapered off and is not present now, says it was coming from ice maker area in freezer, ice maker is making ice, possible a cube was caught in ice tray arm and trying to release, unable to duplicate the problem, advised customer to monitor ice production and if the noise returns to call us immediately to try to catch the noise in action

Near Vineland Rd, Bay Village, OH 44140
Chad  P.

Chad P.

WMH31017FW0 WHIRLPOOL MICROWAVE Found driver motor for tray hitching. Needs motor and coupling replaced. ; ordrng 1 W10337248 (driver,turntable) and 1 W10642989 (MOTOR)

Near Lake Rd, Bay Village, OH 44140
Corey L.

Corey L.

GEW9200LW2 Whirlpool Dryer Customer complaint dryer powers on but will not start, confirmed, ohms on start winding was 1.3 ohms on run 1.7, supposed to be between 2.6 and 3.5, motor failed

Near Bruce Rd, Bay Village, OH 44140
Corey L.

Corey L.

GHW9100LW2 Whirlpool Washer Customer complaint of f2 code, ran diagnostics found f2 long drain, filter is clogged, showed customer where filter housing was in the front of the unit, customer will remove debris;

Near Bruce Rd, Bay Village, OH 44140
Brian B.

Brian B.

KBFS25EWMS8 KITCHENAID REFRIGERATOR Found freezer door not closing all the way causing large frost buildup. Also, Icemaker not working. Cycled Icemaker, no voltage out to valve. Will need new unit, replaced from t/s, cycled, op test ok. Adjusted freezer door.; used 1 W10884390 (ICE MAKER ASSY)

Near Florence St, Bay Village, OH 44140
Brian B.

Brian B.

JES9800CAS01 JENN-AIR RANGE Found some pads not working on panel. Will need new panel. Will give est. customer does not want to repair at this time

Near Norfolk Dr, Bay Village, OH 44140
Brian B.

Brian B.

KDFE104DWH5 KITCHENAID DISHWASHER Found filter stuck on screen. Customer could not remove. Removed and reinstalled filter several times to loosen up. Advised customer on proper operation. Op test ok.; Job Cmpltd

Near Wolf Rd, Bay Village, OH 44140
Brian B.

Brian B.

WDF330PAHW0 WHIRLPOOL DISHWASHER CC of leaking under machine. Found drain hose leaking due to clamp being overtightened during install. End of hose was collapsed. Cut off bad section of hose and reconnected . Also, elevated drain hose under sink. Also, lubricated friction pads. Ran test cycle. Op test ok. ; Job Cmpltd

Near Lake Rd, Bay Village, OH 44140
Brian B.

Brian B.

WGD95HEXW2 WHIRLPOOL DRYER Found worn idler pulley. Replaced from t/s. Vacuumed out machine. Lubed drum rollers and new pulley. Op test ok.; used 1 279640 (PULLEY-IDLER)

Near Applewood Dr, Bay Village, OH 44140
Brian B.

Brian B.

KITCHENAID DISHWASHER KDTE334GPS0 Installed drain hose. Ran diag test cycle. Op test ok. Advise running hot water in sink first to get water hot.; Job Cmpltd,

Near Manchester Ln, Bay Village, OH 44140
Brian B.

Brian B.

KDRP407HSS4 KITCHENAID RANGE Replaced oven control. Heated oven to 350. Op test ok.

Near Manchester Ln, Bay Village, OH 44140
Macaulay G.

Macaulay G.

KDTE334GPS0 KITCHENAID DISHWASHER Replaced scratched console. Ran test cycle. Machine would not drain. Found drain hose smashed behind machine. Sent pic. Also, tightened counter bracket screws.will need new drain hose. Brought back core.; ordrng 1 8269144A (drain hose)

Near Manchester Ln, Bay Village, OH 44140
Chad  P.

Chad P.

EI28BS56IS5 ELECTROLUX REFRIGERATOR Replaced water valve. Advised it will take time to start making ice and to fill basket. ; Job Cmpltd

Near Bassett Rd, Bay Village, OH 44140
Chad  P.

Chad P.

EI28BS56IS5 Electrolux Refrigerator Found I.m. Is cycling. No water to ice maker. Found fill valve solenoid open. Needs valve assy replaced. ; ordrng 1 242252702 (valve

Near Bassett Rd, Bay Village, OH 44140
Brian B.

Brian B.

KDFE104DWH0 KITCHENAID DISHWASHER CC that machine does not wash and soap lays in bottom after cycle. Checked voltage to wash pump, 120v. Pump not running. Will need new sump assbly. Replaced from t/s. Ran test cycle. Op test ok. Left water mat under machine.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock, Job Cmpltd

Near Walker Rd, Bay Village, OH 44140
Brian B.

Brian B.

KDRP407HSS4 KITCHENAID RANGE Found oven control shaft broken off. Will need new control. ordrng 1 8186394 (cntrl-oven)

Near Manchester Ln, Bay Village, OH 44140
Macaulay G.

Macaulay G.

EI28BS56IS5 Electrolux Refrigerator Installed new ice maker control and water splash guard in kit, ran diagnostics test freezer recovery mode showed “ok”, did water valve fill test, heard solenoid engage, advised customer to wait 48-72 for ice bin to fil

Near Bassett Rd, Bay Village, OH 44140
Brian B.

Brian B.

WRF540CWHB00 Whirlpool Refrigerator C that refrigerator is not cooling. Found freezer drawer not closing. Removed door and repositioned bin onto side rails. Door now closing. All functions normal. Op test ok

Near Plymouth Dr, Bay Village, OH 44140
Dan H.

Dan H.

MFF2055FRB00 Maytag Refrigerator Customer complaint of loud humming noise, entered service diagnostics mode, activated evaporator fan, compressor, condenser fan, and air damper, no unusual noises heard, unit is operating as designed

Near Oakmoor Rd, Bay Village, OH 44140
Brian B.

Brian B.

MMV5208WS1 MAYTAG MICROWAVE Replaced TT motor. Tested unit. Op test ok. Micro is installed too close to cooktop. Advised customer to check install guide for minimum install distance.; Job Cmpltd,

Near W Oakland Rd, Bay Village, OH 44140
Corey L.

Corey L.

MMV5208WS1 Maytag Microwave Customer complaint noise when running, found turntable making a grinding sound, turntable failing, unit is heating, unit needs turntable motor; ordrng 1 W10143959 (motor,turntable)

Near W Oakland Rd, Bay Village, OH 44140
Corey L.

Corey L.

EI28BS56IS5 Electrolux Refrigerator ustomer complaint ice maker not working after a month long vacation, temp in frz -9 and ff 38, found service pointer RF1001 that fits the description, unit needs kit from pointer, part to be shipped, part# 5303918496

Near Bassett Rd, Bay Village, OH 44140