Appliance Repair in Bay Village, Ohio
Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Bay Village, OH
joe - Bay Village, OH
Brian did a great job
Jill - Bay Village, OH
Fred's Never Disappoints
LORI - Bay Village, OH
Fred's Appliance technicians, especially Brian, are always professional and knowledgeable and reasonable.
Kevin - Bay Village, OH
Gas dryer repair
Kirsten - Bay Village, OH
Robert - Bay Village, OH
Friendly, competent service. Very polite.
DAN - Bay Village, OH
very knowledgeable and fast and convenient service
THOMAS - Bay Village, OH
This is the 2nd time we had Brian out for a repair. He is always pleasant and does the job in a timely manner and always within the timeframe given.
Response from Fred's Appliance Service:
Hi Thomas, Thank you for sharing your experience with us. We are happy to hear that Brian was knowledgeable, helpful, and on time for both of your appointments! He certainly is an asset to our team! Have a great week, The Fred's Team
The best ever
Michel - Bay Village, OH
The service man was on time Was able to fix the problem quickly and I was cooking again!
Response from Fred's Appliance Service:
Hello Michel, Thanks for sharing! We are so happy to hear that everything went so smoothly with your repair. We know how frustrating it can be so we do out best to provide professional and efficient service to get you up and running again. While we hope you won't need us, if you have any trouble in there future we are just a phone call away 1-888-45-FREDS. Thank you, The Fred's Team
Great service. Very satisfied and will use again.
Cynthia - Bay Village, OH
RYAN - Bay Village, OH
David - Bay Village, OH
Corey was prompt, efficient and accurate with evaluating the issue and fixing it!
Terrible service issue not resolved
JAMES - Bay Village, OH
Your service was a complete failure. Parts on a stove were replaced but the technician failed to bring a meter to check if gas was still leaking from stove. Technician was completely unfriendly. My wife and son still smell gas so gas was turned off again. Whirlpool recieved a report from tech saying issue was resolved. ITS NOT RESOLVED !!!!
Response from Fred's Appliance Service:
Hi James, Thank you for taking the time to submit your review. We are so sorry to hear that you are still having trouble. I just tried to give you a call to discuss, but I was unable to reach you and left a message. We would certainly like to come out to take another look and get this taken care of for you. Since your unit is still under the first year manufacturer warranty, you will just need to call Whirlpool to schedule the appointment at 1-800-253-1301. Additionally, our technicians do not have carbon monoxide detectors. If you would like this tested, you can request a detector from Whirlpool as well. Again, we are so sorry to hear about this issue. We have a make-it-right policy and we would certainly appreciate the opportunity to do that! Thank you, The Fred's Team
Michelle - Bay Village, OH
DONNA - Bay Village, OH
The technician was on time and the service was outstanding. Very professional, but extremely polite
TIM - Bay Village, OH
Came on time, friendly and knew what they were doing.
LEE - Bay Village, OH
The only downside to the service was a week-long wait before they could get here. Otherwise, great service.
Response from Fred's Appliance Service:
Hi Lee, Thank you for sharing your feedback! We are so happy to hear that the technicians were on time and helpful in repairing your appliance. We apologize for the delay in scheduling. With summertime and Memorial Day, we are entering our busy season and scheduling about 1 week in advance. We apologize for any inconvenience. Enjoy the rest of your week! The Fred's Team
Love the tracking option
MARY - Bay Village, OH
Saved the Day
JONI - Bay Village, OH
Brian was very knowledgeable about this washer, and he quickly figured out the problem. And, he patiently explained the functioning of the washing machine. I was on the verge of returning it, but not now.
ANNE - Bay Village, OH
On time. Professional. Courteous
TRACEY - Bay Village, OH
Colina was great, gave her honest opinion based on her expertise. Highly recommended
aileen - Bay Village, OH
It was great service and a great repair person
JANICE - Bay Village, OH
Terry - Bay Village, OH
SCOTT - Bay Village, OH
Guys were professional and answered any questions i had. I would recommend their services.
MMV4205FZ3 maytag microwave Replaced vent hood work light. Removed excess silicone caulking that was blocking receptacle. Advised customer that silicone bead is on every unit and it keeps bulb in place during shipping. Tested light. Op test ok.; Job Cmpltd
JTP30SP1SS GE wall oven Found broiler shuts off after 2 minutes , and when bake is selected, cont ok starts out at 300. Ohmed out sensor from control . 1170 ohms, checks ok, will need oven control. Also advise replacing sensor at same time
MEDB765FW0 Maytag Dryer Installed parts, op test good; Job Cmpltd
KDTE104ESS1 whirlpool dishwasher Found machine filling up, but main wash pump not starting. Checked voltage to pump, 120v, will need new wash pump. Replaced from t/s. Ran test cycle, op test ok.; used 1 WPW10605057 (PUMP AND MOTOR ASSY) from stock
WHIRLPOOL DRYER WGD9200SQ1 CC that sometimes clothes do not dry. Cleaned out blower housing and dryer. Checked outside vent. Airflow good, but customer has screen on bottom of hood. Advised her that whirl does not recommend using this , but if used, screen must be cleaned often. Ohmed out thermisters, within range. Outlet temps are normal. All functions normal. Op test ok.; Job Cmpltd,
WRT518SZFM00 WHIRLPOOL REFRIGERATOR Unit in total no cool. Comp checks good. Hi side lines checks good. Needs evap and drier. Also, doors rusting. ; ordrng 1 LW10803941 (DOOR) and 1 LW10803965 (FREEZER DOOR ) and 1 W10836706 (EVAP ) and 1 W10843121 (DRIER )
MVWB765FW2 Maytag Washer Customer complaint same as dryer..beeping but only has happened once or twice, unit started every time start was selected, cannot duplicate the problem, ran diagnostics and found foe4 spin limited by water temp and f2e1 stuck key, unit passed stuck key test, found hot and cold water lines reversed, corrected and cleared codes; Job Cmpltd
MEDB765FW0 Maytag Dryer Customer complaint when holding start to start a cycle unit just beeps sometimes, customer demonstrated, start button beep the second time when held, then to tech several times, ran diagnostics no codes found, checked connection, all good, power supply good and is properly grounded, tried again to start a cycle, unit started every 20+ times, ran ui button test, unit kept selecting buttons on its own while in service mode, unit needs a new ui and control; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)
AMANA DRYER GAS NED4655EW0 Leveled machine. Checked outside vent, semi rigid metal venting is all clear. Ran test cycle. Heat and airflow good. Op test ok. ; Job Cmpltd,
AMANA WASHER NTW4605EW0 Found machine not level. Leveled machine. Checked lower components. No oil or water leaks, clean underneath. Ran diag, code for lid switch fault. Tested lid lock, checks good. Ran calibration and auto test and drain and spin. All functions normal. Op test ok. Paid ser call.; Job Cmpltd,
CVM1790SS3SS GE MICROWAVE All fuses, door switches, and magnetron test ok. Would need transformer
KBFS25EWMS1 whirlpool refrigerator Installed new parts, op test good ; Job Cmpltd
WFG510S0AS0 whirlpool range gas Customer complaint oven does not light all the time in bake, confirmed lit the first time then didn’t after canceling and starting bake 3 times, dsi board was not getting the correct ohms, 7nit needs dsi board, the unit is wedged under a microwave that may be interfering with the ground since unit lit every time while testing voltage while unit was pulled away from micro, as soon as range was back under micro bake did not light with 5 try’s, seen discoloration on dsi board around resisters
KRSC503ESS00 Kitchenaid Refrigerator Replace part listed ,opt test ok .leave water mat ; Job Cmpltd
NGD4655EW2 amana Dryer Customer complaint dryer making loud noises during operation, confirmed found rubber on support roller wore came apart from roller which caused the felt pad to fall off of 1/2 the drum, replaced supports rollers with ts and used high temp adhesive to reapply felt to drum, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; used 1 349241T (ROLLER KIT), and 1 WPY055980 (HIGH TEMP ADHESIVE)
KBFS25EWMS1 Whirlpool Refrigerator Customer complaint ice on freezer floor, ff gasket torn, and deli endcap pin broke, confirmed found tear on bottom left corner of left door, and endcap pin holding crisper lid broke, found unit has duck bill style dtube, quoted for repairs, ok, replaced with truck stock, bill dtube using S38253; ordrng 1 W10571956 (gasket-fip 111.67) and 1 W10874836 (endcap 17.47),
KRSC503ESS00 Kitchenaid Refrigerator Cc not cooling fresh food section,there was lots of ice back panel took me hour to steam out the fan not turning on,can’t get to thermistor cause foam is stuck with ice ordering evap insulation fan assembly and thermistor,leave water mat ; ordrng 1 W10316760 (thermistor5163) and 1 W11098695 (fan-scroll 11672),
LEC7848DQ0 WHIRLPOOL Dryer Installed parts listed. Op test ok. ; Job Cmpltd
JCD2289AEB JennAir Refrigerator Replace part listed,opt test ok,leave water mat ; Job Cmpltd,
KITCHENAID REFRIGERATOr KRFC302ESS00 Found filter line to valve leaking. Removed tube from water valve and Cut off 1/2 inch . Reseated water line into valve. Tested water, op test ok. Placed water mat, sent pic.; Job Cmpltd,
JCD2289AEB JennAir Refrigerator Cc part of door were wearing out,found rubber dust on floor order part listed to replace ; ordrng 1 61003647 (closer,door (natural) and 1 WP61003174 (pin- lower)
LEC7848DQ0 WHIRLPOOL DRYER Found rear seal on drum bad and belt broken. Rollers knocking. Needs seal and dryer repair kit. ; ordrng 1 279408 (rear drum seal) and 1 279441 (bearing ring) and 1 4392065 (dryer repair kit),
WHIRLPOOL DISHWASHER WDF518SAA Machine is a European built. Found some pads on UI not responding. Removed panel. 120v to door switches and through to control. Some signs of overheating on main control. Will need UI, control, and wide board. Will give est. advised customer to have ins co call office if they want to repair machine. Paid sc. do not order parts unless authorized.;, Job Cmpltd,
WHIRLPOOL REFRIGERATOR Machine was manufactured on the 14th week of 2018 per ser # lookup. Customer does not have invoice. CC that freezer drawer does not pull out straight if it is pulled from left side. Removed door and inspected parts. Drawer is functioning as designed. There is a realignment feature on right hand track that causes drawer to not come out straight if pulled on left side only. Advised customer that handle should be pulled from the middle to prevent this. Op test ok. ; Job Cmpltd,
WRT311FZDM00 WHIRLPOOL REFRIGERATOR Installed fan from kit. Advised to monitor.
WHIRLPOOL DRYER MED5500FW0 , Replaced control. Ran test cycle, op test ok. Advised customer that vent run is too long and vent booster needs to be installed .; Job Cmpltd,
MFX2676FRZ00 Maytag Refrigerator Customer complaint refrigerator not cooling, ff temp was 51, frz was 0, found ice build up on ff evap, labor covered per W11092686C pointer, s-code to cover labor S16360Thermistor was in the incorrect spot, corrected thermistor position, cleared ice, op test good;
WHIRLPOOL RANGE WOS51ES4EB00 Replaced thermal fuse. Tested oven, op test ok. Machine is not installed properly. Will need contractor to install. Will need 2x4’s on bottom to support unit..; Job Cmpltd,
AMANA WASHER NTW4605EW0 7/10/18 11:31: BJ there 7/10 TUE, 10:28 to 11:27, Water not draining. 120v to pump, pump humming. Will need new pump. Replaced from t/s. Ran auto test. Op test ok. Machine in basement . No water mat nessassary. Cement floor.; used 1 WPW10661045 (PUMP-WATER) from stock, , Job Cmpltd,
WHIRLPOOL REFRIGERATOR WRT311FZDM00 Found ice still forming on the top of the freezer. Seals checks good. Service pointer for this issue. Needs service kit. ; ordrng 1 W10916494 (KIT), schdld next appmnt for 7/19 THU 10-1,
WHIRLPOOL REFRIGERATOr WRT311FZDM00 Found ice still forming on the top of the freezer. Seals checks good. Service pointer for this issue. Needs service kit. ; ordrng 1 W10916494 (KIT), schdld next appmnt for 7/19 THU 10-1,
WHIRLPOOL DRYER MED5500FW0 , Machine not starting. Per tech sheet, line voltage at term block, 240v. Ohmed out motor circuit from board. 2.5 ohms, correct. Will need new control board. Customer will call Maytag to see if they will cover part. Paid ser call, good for 30 days. Do not order part.; , Job Cmpltd,
MAYTAG DISHWASHER/B-IN MDB7759AWS1 CC that some pads and lights not working on panel. Removed panel. Found open thermal fuse and burning on control. Will need control and fuse. Customer did not want to repair. Do not order parts.paid sc, good for 30 days.; Job Cmpltd,
MGT8720DH03 Whirlpool Range Customer complaint stovetop burners not lighting but don’t know if the oven works, confirmed all top burners spark but not letting gas out, bake cycle lit, found setting for 12 auto off was “on”, turned off now burners lite