Appliance Repair in Bay Village, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Bay Village, OH
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Charlene - Bay Village, OH
She was outstanding
Kristen
Kristen - Bay Village, OH
Great Service! I request Gabriel all the time!
Awesome service
Peter - Bay Village, OH
An honest evaluation of the problem, and alternative approaches to deal with it.
Marlene - Bay Village, OH
Kristen
Kristen - Bay Village, OH
Gabriel did a fantastic job!
Jane
Jim - Bay Village, OH
Great
A+ rating!
Kirsten - Bay Village, OH
Kristen
Kristen - Bay Village, OH
Great Service!!
Great service
Dave - Bay Village, OH
Annette
Annette - Bay Village, OH
Corina was professional, knowledgeable, and adhered to COVID regulations. I will request her service in the future.
Professional and very helpful
Katie - Bay Village, OH
Loved our service. Prompt and professional.
Great Service!
Kelly - Bay Village, OH
Very professional. Will use your service again!
Great service
Jill - Bay Village, OH
Great fast service....
Jeff - Bay Village, OH
Had to leave at certain time he got job done fast...
Corey was great
Emma - Bay Village, OH
Fantastic service
Catherine - Bay Village, OH
I was very pleased with the service I received. Corina was prompt, knowledgeable and thorough. A breath of fresh air when compared to recent experience with other service companies!
Heidi
Heidi - Bay Village, OH
Good customer service! Gabriel is very knowledgeable and personable. Very respectful training a new employee asset to the company.
Survey
Tracy - Bay Village, OH
Always great service
Sarassa - Bay Village, OH
Fred’s has always provided exemplary warranty service. Technicians are knowledgeable and courteous.
nice and efficient
Gina - Bay Village, OH
Fridge and range
Jp - Bay Village, OH
Corina is A+
Betty - Bay Village, OH
Corina was excellent. I was very comfortable having her in my home.
Courteous
Donna - Bay Village, OH
The technician was very professional, yet courteous. The appointment setter was courteous and seemed concerned about my issue. The only complaint is the 3 hour window given. Took off from work to be available, and yet the window was missed by almost 1/2 hour. Could have worked a 1/2 day, instead of missing the whole day.
Response from Fred's Appliance Service:
Hi Donna, Thanks for sharing your review with us! Scheduling can certainly be one of the most challenging parts of our jobs. We do our best to accommodate time requests while keeping in mind the estimated time a technician will take to diagnose and/or repair each appliance all while designing economic routes - it can be quite tricky! We are always working to improve this part of our service and appreciate your feedback. We are so glad to hear that your technician was professional and that you appreciated the courteous customer service rep as well! Thanks! The Fred's Team
Amazing!
Courtney - Bay Village, OH
So friendly, prompt, quick. Great quality service. I would use her again and again for our appliance warranty needs!
Barb
Barbara - Bay Village, OH
Very happy with the service call. She was well informed and helpful
Gabriel P.
REFRIGERATOR KITCHENAID n/a "Found hair line crack on water line we need to be replaced senior tech bj and agree that it will be difficult to replace will need a senior tech on this call,opt test ok rescheduling ; ordrng 1 W10823511 (tube-water), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
DRYER WHIRLPOOL WED4850HW0 "CC that the unit is not drying the clothes. Checked the voltage correct. Found the tstat open. Replaced the fuse. Checked the heater, good. Optest ok."
Corina B.
WASHER MAYTAG MVWB865GC0 "CC that there is a grinding noise in agitate and there was water on the lid. Advised cust the water was from me lifting the washer. Ran diag on agitate no noise, started a clean washer found the rotor is hitting the drain pan causing the noise. Raised the feet all the way done. Advised cust if it happens to still have the noise to get pads for the feet. Optest ok"
Gabriel P.
REFRIGERATOR JENN-AIR JF42NXFXDE01 "Replace control and thermister also steam evaporator,turn power on opt test ok"
Gabriel P.
DISHWASHER PORT KITCHENAID KUDS30FXSS1 Replace all parts. Drain pump is clear. Ran auto test. Op test ok
Corina B.
WASHER MAYTAG MVWB865GC0 "Replaced the gear case, slider, agitator and clutch. Ran a calibration. Started a normal cycle. Optest ok."
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found a screw that holds on slide rails interference rail to shut door on left another technician found same issue with same screwand he try a different screw but wouldn’t close Call tech line Spoke to brian he said try a different screw explain him we try and we don’t carry any other screw so it can not be repairable
Gabriel P.
DISHWASHER KITCHENAID KUDS30FXSS1 Found error code 2-1 user interface stuck key. Found door seal broken on right side also wheels on top rack are broken and rack is not having good contact with the feed tube. Ordering parts. ; ordrng 1 W10712394 (adjuster) and 1 W10864081 (gasket) and 1 WPW10481125 (panel-cntl)
Gabriel P.
WASHER MAYTAG MHW5630HW0 Set unit on drain and spin. No thumbing noise. Ran a load with towels everything sounded as designed. Cust may had an off balance load. Advice cust on how to load unit and how operate. Op test ok
Corina B.
WASHER MAYTAG MVWB865GC0 "CC that there is a noise when washing. Found the gearcase leaking oil. The agitator is slipping on the shaft. Will need a gearcase, agitator,clutch and the slider. ; ordrng 1 W10754448 (Clutch) and 1 W10734521 (Slider) and 1 W11161960 (Agitator) and 1 W10811956 (Gearcase)"
Gabriel P.
DRYER WHIRLPOOL WED6400SB0 "Found control , harness and UI burned. Will need parts. Cust will not fix unit."
Gabriel P.
REFRIGERATOR KITCHENAID KBRA20ELSS01 "Cc that the ice maker stop working. Ice maker is not cycling, try to jump started and the mechanical whel moves back and forth in the same spot. Unit will need ice maker. Replaced from t/s. Ice maker cycle. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"
Gabriel P.
DRYER WHIRLPOOL WGD6620HC1 "Cust said that the unit seems like it not finishing the load. Is not doing the hole 60 min it only does like 10, unit was set on time dry. Ran unit for 20 min on regular. No issue, unit cycle on and off. Ran diag found no error codes. Unit working as design. Found no error code also found that customer putting two rugs advise her to fill the unit with more cause the two rugs are not enough to hot sensor ,opt test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Replaced parts. Op test ok
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Cc that the ice maker works for a couple of days and then it stops, it haven’t worked since it stopped the last time. Checked water pressure going to ice maker and it was weak. Cust has a Seattle valve ,advice cut to replace with quarter turn valve because Seattle valve does not has a good pressure and ice maker won’t have enough water to make the ice. Also found water stain behind the unit. Water valve is leaking. Ordering parts.; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10279866 (valve-inlt)"
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced the hinges, nameplate, cam, and gasket. Optest ok"
Corina B.
DRYER WHITE WESTHS DE600EDW5 CC that there is a squealing noise when it’s running. Found the idler pulley is seized. Will need a new pulley part is nla.; ordrng 1 Q128472
David R.
DISHWASHER WHIRLPOOL GU2200XTSS0 "Cc unit not starting, lights not working. Checked bi metal and door switches, good. Unplugged UI from control and plugged back in. Found discoloration on UI ribbon. Buttons would light up but would fix out and could hear a relay clicking on control board. Found a control panel in Willoughby. do not order parts ; ordrng 1 W10008270 (panel-cntl) and 1 WPW10084141 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDHW01 Replaced the mullion. Optest ok.
Corina B.
RANGE HOOD WHIRLPOOL WVW51UC6FS2 "Replaced the control, transformer and light. Optest ng. Called t/l Rick checked the voltage to the transformer 120 volts. 16 dc volts coming out of the transformer. 0 dc volts to the lights. Found a pinched wire to the lights. Spliced the wire. Optest ok."
Gabriel P.
BEVERAGE CENTER KITCHENAID KURG24RWBS21 "Replace parts,opt test ok"
Gabriel P.
REFRIGERATOR JENN-AIR JF42NXFXDE01 "Found lots of frost and ice on evaporator. Steamed all out. Took pictures. Checked for continuity on heater element, pass. 120 voltage on fan pass,check thermistor pass also was able to put it on defrost on diagnostics pass ask customer to monitor it, might had a glisten on computer if it happen again it will need control ,opt test ok"
Gabriel P.
RANGE MAYTAG MET8800FZ01 "Found l2 and terminal block burn. The unit will need harness and terminal block . Replaced all parts from t/s. Op test ok; used 1 8171385RC (3 PRONG RANGE CORD), 1 SENIORDISCOUNT (senior discount), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
Gabriel P.
WASHER WHIRLPOOL MVWS565FW2 "Found error code F0e2 OVER SUDS CONDITION DETECTED , F7E6 – MOTOR FAULT , F7E7 – MOTOR UNABLE TO REACH TARGET RPM . Ran calibration and auto test , pass. Advise customer to use less detergent and to not over load machine to do less load check motor and it was ok"
Corina B.
DRYER AMANA NGD4655EW2 Replaced the seal and supports. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Gabriel P.
REFRIGERATOR KITCHENAID KRFC704FSS00 "Found fresh food evap frozen. Found service pointer W11329116C. Cust wants me to defrost all ice from evap and if it happens again they will replace main control and evap cover. Cleared all ice ,opt test ok"
Gabriel P.
DRYER WHIRLPOOL WED9750WL0 "Found fuse open,opt test ok and mild lint clogged ; used 1 SENIORDISCOUNT (senior discount), and 1 W10909685 (FUSE) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced door W11256287. Whirlpool send to customer,also temp readings good 37 fresh food section and 0 on freezer,opt test ok"
Gabriel P.
REFRIGERATOR WHIRLPOOL GI5FVAXVB00 Replace drain pan. Op test ok
Gabriel P.
DISHWASHER GE PDW8280N00SS Replace all parts opt test ok also record it 5 minutes video of no leak ask customer to keep it running till cycle end opt test ok
Gabriel P.
WASHER WHIRLPOOL WTW5000DW3 "Found error code . F0E4 – HIGH WATER TEMPERATURE – RINSE CYCLE. Found water hose reverse. Corrected issue. ,opt test ok"
Corina B.
DRYER AMANA NGD4655EW2 "CC that the drum does not turn. Found the rear felt is falling off, causing clothing to fall into the motor. The support roller are worn. Will need a new seal an rollers. ; ordrng 1 4392065 (dryer repair kit) and 1 W10612022 (rear drum seal), used 1 SHIPPING (shipping and handling) from stock"
Corey L.
DISHWASHER GE PDW8280N00SS "Customer complaint dw leaked all over floor, confirmed found leak coming from above wash motor at sump connection, water entered motor windings advised to replace motor with sump ; ordrng 1 WD18X10010 (conn pump asm) and 1 WD18X10026 (sump inlet) and 1 WD26X10053 (mechanism asm), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL GI5FVAXVB00 "Found drain pan crack ordering ; ordrng 1 WP12579803 (pan- drain 112.42), used 1 SHIPPING (shipping and handling) from stock"