Appliance Repair in Bay Village, Ohio
for Bay Village, OH
MARGIE - Bay Village, OH
This was a warranty visit. I was impressed with the communication prior to the visit. The service man was quick and thorough. I would call them again.
MARSHALL - Bay Village, OH
NANCY - Bay Village, OH
Professional, quick friendly service
great service, awesome price, trusted
GINA - Bay Village, OH
I got my frig fixed, and am very happy.
Great service professionals
DAVID - Bay Village, OH
MVWX655DW1 MAYTAG WASHER Customer complaint that unit stooped mid cycle and now wont power on, confirmed, unable to run diagnostics, control is recieving 120vac, unit needs new control; ordrng 1 W11116592 (cntrl-elec), schdld next appmnt for 11/30 THU
WMH31017AS5 WHIRLPOOL MICROWAVE Found interlock switches working intermittently. Replaced interlocks from t/s. Tested unit. Optest ok.; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS) from stock, Job Cmpltd
KDTE204ESS0 KITCHENAID DISHWASHER Removed machine. Replaced tub and tracks. Reinstalled, ran test cycle.. optest ok.; Job Cmpltd
KDTE204EBL2 KITCHENAID DISHWASHER Found pump shorted and took out control. Only 33vac to pump. Wiring checks good. Needs control and pump replaced at same time. A.m. request for install please. ; ordrng 1 W10854225 (CONTROL) and 1 WPW10348269 (PUMP)
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.