Appliance Repair in Bay Village, Ohio
for Bay Village, OH
Love the tracking option
MARY - Bay Village, OH
Saved the Day
JONI - Bay Village, OH
Brian was very knowledgeable about this washer, and he quickly figured out the problem. And, he patiently explained the functioning of the washing machine. I was on the verge of returning it, but not now.
ANNE - Bay Village, OH
On time. Professional. Courteous
TRACEY - Bay Village, OH
Colina was great, gave her honest opinion based on her expertise. Highly recommended
aileen - Bay Village, OH
KDTE204EPA4 KITCHENAID DISHWASHER Customer complaint that upper rack is falling out, confirmed, found right side track broken, welds intact, installed new upper rack tracks, op test good ; Job Cmpltd Found unit hitting cabinet, adjusted level, op test good ; Job Cmpltd
W5CE3024XB00 WHIRLPOOL COOK TOP Customer complaint cooktop main big burner getting too hot and drawing power from other burners, customer showed me breaker, 220 50amp breaker was turned off, cooktop, fridge, lights and receptacles from three rooms were all turned off with this breaker, advised customer to call an electrician, cooktop, and fridge should be on their own dedicated circuit; Job Cmpltd
KSC24C8EYY01 KITCHENAID REFRIGERATOR Customer complaint leaking in bottoms of fridge section, ff evap pan holding water, cleared clog, ran water through drain line, line clear; Job Cmpltd
MAYTAG DRYER MEDX655DW1 Replaced timer. Ran test cycle. Op test ok.; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.