Appliance Repair in Bay Village, Ohio
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for Bay Village, OH
Karen - Bay Village, OH
Range is fixed!
Claire - Bay Village, OH
Claire - Bay Village, OH
She did a very thorough job of trouble shooting our problem, and presented me with a concise estimate to solve it.
Martin Reuben - Bay Village, OH
Corina was absolutely perfect. She identified the problem and was superbly efficient and great to work with.
Patrick - Bay Village, OH
Julie - Bay Village, OH
My refrigerator died on Sunday and I had a repairman here on Monday. Gabriel was full of important information about my appliance and gave good referrals about new appliances I will be shopping for.
Christine - Bay Village, OH
Corin was an amazing service tech. Great personality and shared information regarding the problem and the fix. Clone her!
Dan - Bay Village, OH
Very quick response, arrived as promised, performed service for price quoted. Fast, efficient, pleasant!
Awesome working on available time slot. awesome service all around.
Amy - Bay Village, OH
Kim - Bay Village, OH
Great Service! Wonderful repair person!
Ruth - Bay Village, OH
I believe our dishwasher was serviced by a technician named Corina. She was wonderful and totally professional. I commend Fred’s Appliance Company for such a terrific hire. I would like to request Corina if I need your company’s services again. She was very knowledgeable and it was truly awesome to have a female, the first time ever! Not sure why there are not more? Applause for Fred’s!
John - Bay Village, OH
Patrick - Bay Village, OH
Dirk - Bay Village, OH
Corina was pleasant professional and timely
Russell - Bay Village, OH
Great service and price!
Laura - Bay Village, OH
Corina was very professional, knowledgeable and informative.
William - Bay Village, OH
Gabriel was friendly and very informative about our washing machine.
Kirsten - Bay Village, OH
Think about a new policy
James - Bay Village, OH
Corina was delightful in every respect. However, she could not repair/replace the Whirlpool microwave we have (15 years old; part no longer available). Still we were charged 97.15 service call charge for no actual work done. Since she had ten calls on her list, I’m sure Fred’s made a profit that day. You should consider a new policy for this situation as the charge seemed exhorbitant. You might get people calling you back for the next job.
Response from Fred's Appliance Service:
Hi James, Thank you for sharing your feedback with us! We are so happy to hear that Corina was delightful and helpful in diagnosing your unit. We charge a flat rate service call that covers the diagnosis of the appliance. We charge this rate so we can be sure to take the time to do a comprehensive diagnostic since we guarantee the diagnosis for 30 days. In cases where parts are unavailable, we recommend reaching out to the manufacturer of the unit to see if they may have another solution or could track down the part. Unfortunately, if the part is not available, we are unable to repair the unit. Please feel free to reach out to us after speaking to the manufacturer if they are able to locate a part or if they have any additional recommendations! 1-888-45-FREDS Have a great weekend! The Fred's Team
Lauren - Bay Village, OH
Quick, thorough, nice and professional.
LIAM - Bay Village, OH
Repair woman was great
Thomas - Bay Village, OH
Brian was awesome. Timely, courteous, and knowledgeable. Excellent job! This is the second time I have used Fred’s and the second time I have received exceptional service. A++
Excellent Service Tech
Richard - Bay Village, OH
I was very impressed with Gabriel P. He was very knowledgeable and friendly. Thank you so much!
Susan - Bay Village, OH
Very pleased with repair man Brian
Mindy - Bay Village, OH
DISHWASHER KITCHENAID KDTE334GPS "CC that the upper rack is falling off. Found the rack is broken. Replaced the rails from surplus stock. Optest ok. ; used 1 W11259785 (LEFT RAIL), and 1 W11259786 (RIGHT RAIL) from stock"
DISHWASHER WHIRLPOOL GU2275XTVY1 "CC that the dispenser is broken and there is no power to the unit. Found the switch to the dishwasher was turned off. The dispenser tab is broken. Will need a new dispenser. ; ordrng 1 WPW10199696 (DISPENSER 11234), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER KENMORE 110.659224 "CC the the unit does not turn on. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Checked power at the terminal block, good. Found the thermal fuse is open. Replaced the fuse from t/s. Vacuumed out the dryer. Optest ok. ; used 1 WP3392519 (THERMAL FUSE 1540) from stock"
REFRIGERATOR KITCHENAID KSF26C6XYY00 "CC that the unit is not cooling. Ff 56 fz 56. Used my ui light, Found a leak at the drier. Replaced the drier. Recovered refrigerant, replaced drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok (I clogged 1 and one had a restriction from the factory); used 3 WPW10143759 (DRIER) from stock"
REFRIGERATOR KITCHENAID KRBR109ESS00 "Replace motor damper,opt test ok"
DISHWASHER KENMORE 665.160334 "CC that there is a loud noise when running. Started a normal cycle, found the pump and motor seized. Will need a pump and motor."
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A "CC that there is a noise. Found the ice maker fan has ice around the fan. Will need a new housing. Office to order part. ; ordrng 1 5303918784 (HOUSING KIT 5977), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR MAYTAG MFF2055FRB00 "Customer complaint fridge seems to run too much, temps were 43 in ff and -7 in frz, customer has very little in fridge, advised to put a couple gallons of water to hold temp and instructed on how to change temp, cycled power to the unit, unit is operating as designed"
WASHER MAYTAG MVWB835DW2 "Customer said noise doesn’t happen every time, high pitched squeal noise when spinning. Spun the basket, free spinning. No error codes. Went through service mode and everything worked no noise. Went into high spin and fast agitate. No noise. Looked underneath and found bolt to rotor a little loose, tightened. Checked everything. Op test ok."
REFRIGERATOR KITCHENAID KRBR109ESS00 "Damper sound loud ordering customer not happy with noise ,also took pictures of pop ; ordrng 1 WPW10594330 (control)"
RANGE WHIRLPOOL GR673LXSS1 Replaced the burner. Optest ok ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
DISHWASHER FRIGIDAIRE BGHD2433KW1 "Noise coming from pump motor and drain motor. Both high pitched. Needs drain motor and pump motor. ***** Do Not Order; ordrng 1 154844101 (motor kit 113.38) and 1 A00126401 (pump assembly 64.93), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER MAYTAG MDB4949SHZ0 "Found a piece of lettuce burn wrap around heating element causing it to smell like burn,clean it out ran diagnostics pass opt test ok"
WASHER MAYTAG MVWX655DW1 "Found error code F0E5 off balance load ,delete code ran calibration and basket starting walking check shocks they were good check hub and found all teeth strip so the shaft wasn’t graving on replace from truck stock,opt test ok ; used 1 W10528947 (HUB) from stock"
RANGE JENN-AIR JDS9860CDS02 Needs bulb replaced. Customer will do replacement himself.
REFRIGERATOR JENN-AIRE JCD2289AEB Customer explain that he was having issues with freezer evaporator freezing he use a blower to melt down ice and clean the condenser had lots of lint and cat hair wants he was done he plug unit and every 6 to 8 hours it will trip the GFI I was thinking that the heating element was ground it but when check it it wasn’t ground it test good Call tech line explain that customer has switch outlet to a 15 amp or 20 and that refrigerator is not manufacture to work on a GFI and if put another GFI it will work but then it will go bad again and start doing same thing
RANGE WHIRLPOOL GR673LXSS1 "CC that the front left small burnerdoes not work, the dual outside one does. Checked the front burner, has a crack on the element. Will need a new element. Customer does not want to repair"
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced the parts listed. Tested both ice makers, cycled. Optest ok."
MICROWAVE KITCHENAID KMBS104ESS02 "Replace control and took old one with me for return ,opt test ok"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Replaced the ice maker, valve and water line. Optest ok."
REFRIGERATOR WHIRLPOOL WRF767SDEM01 "CC that the bottom ice maker is not working. Cycled ice maker, cycled. No water went into the ice maker. Checked the valve has 120 volts. Will need a new valve and the heater. Office to order parts. ; ordrng 1 W11129435 (valve) and 1 W11238340 (FILL TUBE)"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "CC that there is an odor with the ice. Cycled ice maker plastic taste in the water. Has a copper and braided flex line to the unit. Will need an ice maker, valve and water line. Office to order parts. ; ordrng 1 WPW10279909 (valve-inlt) and 1 WPW10715709 (icemaker)"
REFRIGERATOR KITCHENAID KSF26C6XYY00 "CC that the mullion strip is hot. Checked the condenser coils, little dirty. Checked the condenser fan found the back cover obstructing the fan. Optest ok."
RANGE KITCHENAID KSEG700EBL0 Broil element not turning on. Found wire to broil element had come off. Tightened wire connector and reinstalled. All tested ok.
WASHER WHIRLPOOL WFW95HEXR2 Replaced bellow and retainer. Tested. Op test ok.
WASHER MAYTAG MHW6000XW2 "CC that it does not spin well and that f8e1no water dectected f5e2 door lock, f6e2 communication error ui to ccu. cleared codes, ran a CO test. Started. Rinse and spin cycle with 6 bath towels. Saw a lot of soap bubbles when it drains. Advised Cust to use 1-2 tablespoons of he detergent. Optest ok."
REFRIGERATOR KITCHENAID KSF26C6XYY00 "Recovered refrigerant, replaced ff evap and drier, pulled 28"vac w/ pump, watched, good, charged 5oz r134a, unit cooling, pressures good, op test ok; used 1 WPW10143759 (DRIER) from stock"
REFRIGERATOR KITCHENAID KSF26C6XYY00 See other techs notes.
REFRIGERATOR WHIRLPOOL ET1LFKXKS03 CC that the unit stopped working and then started working. Ff 31 fz3. Checked the defrost waited from defrost did not come out of a defrost. Replaced the defrost timer from t/s. Optest ok. ; used 1 W10822278 (DEFROST TIMER 3027) from stock
REFRIGERATOR FRIGIDAIRE FFHS2611LWMA Replaced the ice maker. Cycled ice maker. Optest ok.
RANGE KENMORE 790.7233301 "CC that the oven is not lighting. Checked the bake igniter 2.0 ohms, replaced the igniter from t/s. Optest ok; used 1 12400035 (IGNITER 5299) from stock"
REFRIGERATOR KITCHENAID KSF26C6XYY00 See other techs notes; saved tckt
REFRIGERATOR KITCHENAID KSF26C6XYY00 Ordered the wrong evap. Will need ff evap. Office to order part ; ordrng 1 WPW10643261 (evaporator)
REFRIGERATOR WHIRLPOOL GD25DFXFW01 Temp on fresh food section is 70 degrees and freezer 70 degrees is blowing heat air found no frost on evaporator believe there’s a leak on system bullet pierce on the high side no Freon 0 customer do not want and estimate she will not fix she’s going to buy new charge service call only