Appliance Repair in Beachwood, Ohio
for Beachwood, OH
Rose - Beachwood, OH
Maidie-lou - Beachwood, OH
Our last two service calls with Corina were great. She was pleasant, polite and knowledgeable. Our previous 4 service calls left us frustrated. it did not appear that there was follow up to check if the parts were working or not.
Response from Fred's Appliance Service:
Hi There! Thanks for dropping us a note about your service experience with our team. We're sorry we didn't quite get it right the first couple of times. Sometimes, the machines get the best of us too! We're so glad we were able to finally prevail! Thanks again for dropping us a line, and have an awesome week!! -The Fred's Team
Quick and painless!!
Kristin - Beachwood, OH
Julie - Beachwood, OH
Technicians were fantastic. Solved my problem quickly.
Timely and professional. Service was great
Salim - Beachwood, OH
He was very helpful.
Mary Ann - Beachwood, OH
Elissa - Beachwood, OH
Brian was good natured and helpful and did a great job
Eric - Beachwood, OH
Easy, online appointment setting. On time. Diagnosed and fixed the problem.
Ilka - Beachwood, OH
Great service, on time, personable
Covington - Beachwood, OH
Jeff was prompt, competent and efficient in the repair he had to do.
Jeff was great!
Kevin - Beachwood, OH
Jeff was very knowledgeable, polite, and ultimately helpful!
Abbie - Beachwood, OH
Absolutely incredible. Timely, efficient and excellent service.
"Jeremy - Beachwood, OH
Corina was very helpful in diagnosing the problem and providing the best solution to replacing the damaged part.
Carol - Beachwood, OH
Fixed the problem(s) that other service company could not.
Phyllis - Beachwood, OH
Great service...Knows product very clearly
RANGE KITCHENAID KEBS207SSS04 "The lower oven isn’t heating. I tested t5-3 to t5-4 both elements tested good the main control isn’t sending power. The unit will need a new control ; ordrng 1 WPW10119142 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE GE JKP55SP3SS "Cc: oven door lockedFound unit to be unlocking and locking on its own; ordrng 1 WB24T10080 (bake tco2072) and 1 WB24T10096 (switch limit bimetal1036), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER KENMORE 110.728121 Cc of unit taking to long to dry Found vent packed with lint and vent way to long Trimmed and cleared vent Ran test cycle unit reaching 230 degrees inside drum temps OP TEST OK
REFRIGERATOR KITCHENAID KRFC704FBS00 "Cc unit ice maker not workingCustomer stated water running down into ice container.Removed ice maker, found ice stuck in mold, would not release from mold on harvest. Cleared ice from mold, reinstalled, ran diagnostics test 120, all ice maker functions passed. Op test good."
DISHWASHER KITCHENAID KDPE334GBS0 "Installed handle, op test good"
RANGE GE JKP55SP3SS "Installed new control from customer stock, op test good"
WASHER WHIRLPOOL WTW7000DW3 "found pop through entitlement, Customer complaint washer is not draining, confirmed, ran diagnostics found f9e1 and f9e2 long drain and drain system fault, water and clothes in tub, cleared water from tub, found zipper caught in pump blade, removed, calibrated, set down water mat, advised customer to only use 1-2 tbsp of an he detergent, op test good"
DISHWASHER KITCHENAID KUDS30IVSS3 L1 in the dishwasher junction box was loose. Readjusted the wire so they’re tight unit tested good
WASHER WHIRLPOOL WTW8000DW2 "Installed gearcase, left water mat, op test good"
DRYER MAYTAG MEDC465HW0 Cc of long dry time Found vent smashed between wall and unit Cut vent to shorten it and to give it less length to be smashed Dryer is producing up too 155-160 degrees out of exhaust OP TEST OK
WASHER WHIRLPOOL WTW8000DW2 "Customer complaint of a loud noise while spinning, confirmed noise, found bearings failed making a deep roaring, unit needs gearcase, only need one job count for this; ordrng 1 W10811956 (drum assy)"
DRYER MAYTAG MDET236AYW "Customer complaint that unit is not heating, confirmed, found wire broken, repaired wire, op test good , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
DISHWASHER KITCHENAID KDPE334GBS0 "Customer complaint that when she drags her finger across handle underneath there is a slightly sharp edge, inside handle plastic was protruding slightly, adjusted this to more flush, customer stated it was better, parts not needed taking with"
DRYER GE GUD27ESSJ0WW "Customer complaint dryer is not heating and stated the check lint screen light was on, customer cleaned lint trap, unit is operating as designed"
WASHER GE GUD27ESSJ0WW "Customer complaint washer is loud like an airplane taking off, confirmed found bearings failed, suspension is sloppy; ordrng 1 WH16X22789 (rod assembly 15.37) and 1 WH16X22792 (rod assembly 15.37) and 1 WH45X21995 (tub asm 104.50) and 1 WH49X22795 (supports assembly 2 135.80), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER GE GUD27ESSJ0WW "Customer complaint of draining issues and shaking, found front right leveler up at max giving unit only 3 feet to balance, found drain hose with a pin hole and water squirting out, unit needs new drain hose, the part has been approved by the office to go ahead with repair, order and bill to The Vue; ordrng 1 WH41X26574 (DRAIN HOSE 39.97), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER GE GTX18ESSJ0WW "Installed start button, op test good"
RANGE GE JKP55SP3SS "Customer complaint that upper oven locks the door when using bake, ran diagnostics found f5(Sensor circuit supervisor failure) error code, unit needs new control, control is out of stock ; ordrng 1 WB27T11164 (control ovn (erc3dd)), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR KITCHENAID KRFF507ESS01 Installed listed inlet valve. Tested dispense and checked for leaks. Op test good.
REFRIGERATOR KITCHENAID KFCS22EVMS8 Replaced the ice maker. Optest ok.
WASHER WHIRLPOOL MVWB950YG1 The unit has a f51 motor error. The motor bolt was loose reinstalled with loc tight
DRYER GE GTX18ESSJ0WW "Customer complaint start button is broken, confirmed plastic mounting bracket on switch is broken, unit needs new start switch; ordrng 1 WE4M416 (push to start switch)"
REFRIGERATOR KITCHENAID KFCS22EVMS8 CC that the ice maker is not working. Checked the ice maker has 120 volts. Unit is not cycling. Will need a new ice maker. Office to order part. ; ordrng 1 W10889233 (icemaker)
COOPTOP GAS WHIRLPOOL WCG97US0DS00 Cc: gas smellFound connection loose on gas lineTightened gas lineOp test op