Appliance Repair in Beachwood, Ohio
for Beachwood, OH
Cheryl - Beachwood, OH
Great advice and service.
Rishi - Beachwood, OH
She was prompt and very informative
Wendy - Beachwood, OH
Debbie - Beachwood, OH
Phillip/donna - Beachwood, OH
Hy - Beachwood, OH
Tech was awesome. Time from ordering parts to installation was great1
Barbara - Beachwood, OH
Excellent in every way
Debbie - Beachwood, OH
Hy - Beachwood, OH
Timely and efficient
Igor - Beachwood, OH
Stephanie - Beachwood, OH
The serviceman was rather snarky. Not pleasant.
Response from Fred's Appliance Service:
Hi Stephany, We appreciate you sharing your experience with us and we apologize that your technician was not pleasant. Our technical supervisor will have a conversation with Dan to help him better navigate his emotions in the future. If you would like to share any additional details, please reach out to us at 888-45-FREDS or firstname.lastname@example.org. Have a great weekend! The Fred's Team
Burton - Beachwood, OH
Corina was fantastic and a very good communicator. All employees should be like her. (sent with Gentle Effect)
the people on the phone as well as those who came to our apt.were so kind and helpful...I certainly would call them again and again.....
Naomi - Beachwood, OH
It was just good service....the problem was the date and time...it changed a could time...but,it got done and that's what was very important...
Response from Fred's Appliance Service:
Hi Naomi! Thank you so much for sharing your feedback. We do apologize for the scheduling error! We are happy to hear that you felt our team treated you well and Dan was able to get your washer taken care of for you. If you have any questions about your visit please let us know. Thanks again and have a good day! -The Fred's Team
Carrie - Beachwood, OH
Dan was at my home on Thursday and diagnosed the problem with my dryer. He ordered the part—it arrived on Saturday and he came back on Monday to install the replacement part.
Haiping - Beachwood, OH
Jason did an Outstanding job.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint that unit is not cooling properly , fresh food section temperature ranges from 50 degrees at the top of fresh food section to 35 degrees at the bottom of fresh food section, freezer section temperature at 22 degrees, unit is empty except for a couple water bottles, water bottles in freezer section are frozen, ran test 40 , fans are working, thermistors are reading accurately, compressor is pulling 140 watts, called whirlpool techline spoke with jk said that compressor should be pulling 160 watts, per service pointer no leaks found at freezer section evaporator so adjusted thermistor, advised customer to monitor b"
WASHER MAYTAG MVWC350AW1 "CC that the unit does not finish a cycle. Ran dia.F7E1 BASKET SPEED FAULT, ran manual diag Will agitate but does not spin. Basket does not spin freely. Will need a gearcase. ; ordrng 1 W11454741 (Gearcase), used 1 SHIPPING (shipping and handling) from stock"
COOKTOP GAS GE JVB67H1BB Cc unit not telescoping up or downCustomer stated she believes the unit skipped off the side rails and was stuck. Verified unit is still running when in down position. Checked limit switches for positioning. Both checked good. Reversed switches to run unit up. Telescoping track popped back into place. Tested up and down operation several times. Operation test good.
DISHWASHER GE GDT635HGJ2WW Installed control. Ran test cycle. Op test ok
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Cust showed pop, sent pic. CC that the temp is not cold eland the water pours out in the ff section. Fz 0* ff 34*. Found the water valve cracked. Will need a new valve and led lights. ; ordrng 1 WPW10341329 (Dual water valve) and 1 W11239944 (LED trio) and 1 W11168758 (Reservoir)"
OTR MICROWAVE AMANA AMV2307PFB3 CC not working intermittently and Cook plate not rotating and not heating. Found the door not hitting the door switches correctly. Will need new door switches. Used my t/s on a previous job.; ordrng 1 W11244490 (Door switches)
REFRIGERATOR KITCHENAID KRFC704FPS00 "Installed new control, advised customer to monitor"
REFRIGERATOR JENN-AIR JFFCC72EFS02 "CC that there was a beeping noise, unit was plugged in at 7 am. Ran diag step 39, 78 watts with compressor running. Will need a compressor and evaporator. ; ordrng 1 W11291123 (Evaporator) and 1 W11393142 (Compressor)"
WASHER WHIRLPOOL GVW9959KQ2 Installed balance ring and washplate. Ran test cycle. Op test ok
OTR MICROWAVE WHIRLPOOL WMH31017HZ2 "Customer complaint that a clock logo appeared in display, explained to customer that this is indicating cook time instead of clock time or a timer, unit is operating as designed"
RANGE HOOD IKEA IHW51UC0FS2 Cc that they have to hold in fan speed for a min for it to stay on Found switches not functioning properly Needs button control board ; ordrng 1 W11328754 (Control)
REFRIGERATOR WHIRLPOOL WRS571CIHW01 "Cc unit not dispensing water Checked water pressure at source, good psi. Found inlet valve connector unplugged from valve in rear of unit. Plugged in and tested dispense. Water dispense test good. Purged a half gallon of water from unit. Op test good."
DISHWASHER KITCHENAID KDTM404KPS0 Cc: intermittently leakingFound unit dripping from right side of the door. Water pushing past the door seal. Needs door sealSeal shows out of stock. Office to reschedule; ordrng 1 W11483553 (Door seal)
DISHWASHER GE GDT635HGJ2WW "Cc: unit was blinking but wouldnt start, now unit wont do anythingFound unit is not reading door latch.ohmed out latch from control. Found latch is functioning. Needs controlCustomer does not want to repair at this time; ordrng 1 WD21X24900 (Control), used 1 SHIPPING (shipping and handling) from stock"
WASHER WHIRLPOOL GVW9959KQ2 "Cc: brown residue on clothing, clothing getting under wash plateFound wash plate gasket worn. Residue from detergent build up. Needs wash plate and balancing ring.; ordrng 1 WP9724323 (ring-bal) and 1 285903 (washplate)"
DISHWASHER KITCHENAID KUDI230BWH0 CC unit will not advance automatically unless you advance the timer. Unit will need a new timer. Part is nla.; ordrng 1 9741693 (Timer)
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint that unit is not cooling, fresh food section temperature at 50 degrees, freezer section temperature at 23 degrees, compressor test is running 150watts indicating sealed system is intact, fans are all running, thermistors are within range, unit needs new control; ordrng 1 W11333076 (Cntrl)"
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Cc unit no cooling.Checked for frost pattern on evaporator. Ice ball on cap tube, no frost pattern. Amp draw .4a. Unit has refrigerant leak, will need evaporator and sealed system repair/recharge. Estimate only at this time. Customer paid for both jobs on this job pvr. ; ordrng 1 W10836706 (Evaporator) and 1 Wpw10143759 (Uv drier)"
WASHER WHIRLPOOL WTW5500XW3 "Cc customer needs lid latch install. Installed lid latch, op test no good. Unit lid lock blinking. Checked codes, found code f7e1 for basket speed fault. Unit needs actuator(speed sensor). Replaced actuator using truck stock. Reran auto test, all functions passed. Op test good. ; used 1 Wpw10006355 (Actuator) from stock"
REFRIGERATOR KITCHENAID KRFC704FPS00 Installed control and ff evap cover. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok
WASHER WHIRLPOOL WTW4855HW0 "Customer complaint that unit is not working at all, ran diagnostics found f8e1(long/no fill) error code, valves both open, drain hose is good, ran recalibration cycle, unit is operating as designed"
REFRIGERATOR KITCHENAID KRFC704FPS04 "Cc unit door not sealing.Found Left ff door sitting low. Installed washer shim, lubricated hinge pin. Door closing and sealing properly. Op test good.; used 1 Wp487576 (Washer) from stock"
REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc: not cooling properlyFound service pointer pertaining to this issue (W11033419D). Found unit software is not up to date. Found unit has old style evaporator cover. Needs control and ff evap cover assembly.Customer does not want to repair at this time ; ordrng 1 W11333076 (Control) and 1 W11167902 (cover-evap), used 1 SHIPPING (shipping and handling) from stock"
RANGE KITCHENAID KODE507ESS01 Installed sensors and control Ran test bake on both upper and lower oven OP Test Ok