Appliance Repair in Beachwood, Ohio
Local Reviews
for Beachwood, OH
Powered by Fluid LOCALUnfair Price
ROSCOE - Beachwood, OH
The repair took less than 15 minutes and the resulting Labor cost of $ 100.00 converts to $400.00 Per hour. This is much to costly for anyone especially an 83 year old Senior.
Response from Fred's Appliance Service:
Hello Roscoe, Thank you for your review. I'm very sorry you feel you're were overcharged. We charge based on a national flat labor guide that our parts distributor supplies the industry. We do not charge by the hour. We honor the rate we quote you regardless of how long it takes us. Please reach out to us so we can further discuss with you at service@fredsappliance.com or call 888-453-7337. Thank you! - The Fred's Team
Professional & Proficient
DAVID - Beachwood, OH
Chad took care of our problem skillfully - as we expected when he came to the door, based on a prior visit some years ago. Our only negative with the service was not being notified much earlier that the scheduled Chris couldn't do the job. We learned this only by having called the office because we had not heard anyting during the 1-4 pm "window" for the service. All that aside, we are most satisfied. Thanks to all involved.
Fast and courteous service
FRAN - Beachwood, OH
Problem was repaired with little down time. Both techs were on time and got the job done.
Jason
JASON - Beachwood, OH
I'm a little disappointed with the result of the repair mans visit. He stated that I needed a plumber, even though the part that was bad was a part that came with the fridge.
Response from Fred's Appliance Service:
Hi Jason! Thank you for your review. I've reviewed your workorder. We found a plastic water supply line to your refrigerator. This is a flood hazard. In order to prevent a potential water damage claim, we advise you replace with copper. This was simply some friendly advice. If you have any other questions, you may call us at 888-453-7337 or email service@fredsappliance.com Thank you! -The Fred's Team
Was reliable, neat and got the job done
SHARON - Beachwood, OH
Corina B.
KGSC308LSS0 KITCHENAID RANGE CC that the front right burner does not light. There is a spark but no gas is coming from the burner. Took a match and it did not light. Three of the four burners are screws are stripped. Will need the orfices burner heads and the front right gas line. The fr rt gas line is no longer available
Jeff M.
WRT311FZDW00 WHIRLPOOL REFRIGERATOR Technical Service Pointer #: W10916291. The unit has a lot of frost buildup in the freezer see the picture service pointer will come with new gaskets and a different fan blade. Also the fridge door is not ceiling to the cabinet see the other picture ordering shims to raise the door; ordrng 1 W10916494 (FAN KIT) and 2 wp2177331 (SHIMS)s,
Dan H.
JFC2089HES JENN-AIR REFRIGERATOR Installed new control and thermistor, op test good ; Job Cmpltd
Dan H.
WFC7500VW2 WHILPOOL WASHER Customer complaint that unit is not starting, ran drain and spin cycle, door locked unit spun, started normal wash cycle, door locked, unit filled and advanced to wash cycle, unit is operating as designed ; Job Cmpltd
About Your Appointment
Your technician, Jeff, just left so I can write my review. I have been very impressed with this business from day one, very businesslike, very professional, very helpful. The ease of scheduling an appointment online was much appreciated. And being able to track your technician's progress was a terrific perk. I could go ahead and do other things about the house while waiting. The phone alert that he was on his way-excellent. Jeff arrived and checked my disabled washer. An expensive part was available, but given the washer's age, Jeff's suggestion was a new washer was the way to go, rather than to keep putting money into this 2003 appliance. (I had the same feeling). Jeff was friendly and professional.
I highly recommend Fred's Appliance and will definitely use again if
COST BREAKDOWN
Warranty
1 Year Parts Warranty
90 Days Labor (on installed parts)
30 Days on Service Call
LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.
