Appliance Repair in Beachwood, Ohio
for Beachwood, OH
Very positive experience
Susan - Beachwood, OH
Prompt and efficient service. Very polite servicemen, also.
Rose - Beachwood, OH
Maidie-lou - Beachwood, OH
Our last two service calls with Corina were great. She was pleasant, polite and knowledgeable. Our previous 4 service calls left us frustrated. it did not appear that there was follow up to check if the parts were working or not.
Response from Fred's Appliance Service:
Hi There! Thanks for dropping us a note about your service experience with our team. We're sorry we didn't quite get it right the first couple of times. Sometimes, the machines get the best of us too! We're so glad we were able to finally prevail! Thanks again for dropping us a line, and have an awesome week!! -The Fred's Team
Quick and painless!!
Kristin - Beachwood, OH
Julie - Beachwood, OH
Technicians were fantastic. Solved my problem quickly.
Timely and professional. Service was great
Salim - Beachwood, OH
He was very helpful.
Mary Ann - Beachwood, OH
Elissa - Beachwood, OH
Brian was good natured and helpful and did a great job
Eric - Beachwood, OH
Easy, online appointment setting. On time. Diagnosed and fixed the problem.
Ilka - Beachwood, OH
Great service, on time, personable
Covington - Beachwood, OH
Jeff was prompt, competent and efficient in the repair he had to do.
Jeff was great!
Kevin - Beachwood, OH
Jeff was very knowledgeable, polite, and ultimately helpful!
Abbie - Beachwood, OH
Absolutely incredible. Timely, efficient and excellent service.
"Jeremy - Beachwood, OH
Corina was very helpful in diagnosing the problem and providing the best solution to replacing the damaged part.
Carol - Beachwood, OH
Fixed the problem(s) that other service company could not.
WASHER GE GTWN5650F1W0 The unit has a thermistor sensor error code sensor tested 500 ohmes should be 50 K. The unit also has a pressure sensor error it needs a pressure sensor; ordrng 1 WH12X10532 (probe sensor atc) and 1 WH12X10548 (sensor pressure)
DISHWASHER KITCHENAID KDFE104DSS2 Installed new part unit op tested good. There is a authorization code for this Jessica should have it
REFRIGERATOR JENN-AIR JFC2290VPY5 "Cc: noise from damperFound damper motor making a loud growling noise when opening and closingNeeds damper control assembly; ordrng 1 WPW10594329 (control8440), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
LAUNDRY CENTER WHIRLPOOL WFC7500VW2 "Customer complaint that unit is not working, unit stuck in continuous drain,unable to cancel it,called whirlpool techline spoke to Ed, suggested replacing the pressure sensor, ; ordrng 1 W10192975 (switch-wl)"
DISHWASHER KITCHENAID KDFE104DSS2 "Diverter motor is leaking needs a new diverter motor; ordrng 1 W10537869 (motor), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER GE PDW7880G00SS Installed listed partsOp test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
DRYER MAYTAG MEDB835DW4 Installed strike and catchOp test ok
REFRIGERATOR KITCHENAID KSSC48QVS02 Cc: not dispensing iceFound drive shaft for auger motor frozen in placeRemoved auger shaft lubricated shaft re installed shaftOp test ok
LAUNDRY CENTER WHIRLPOOL WFC7500VW2 Replaced the ui. Optest ng. Called t/l Ed checked the dc voltage at the ui 0 volts. Checked the power to the control 120 volts. Will need a new control. Brought ui back for return ; ordrng 1 WPW10192966 (cntrl-elec)
REFRIGERATOR JENN-AIR MBF1958FEZ01 Installed water valveOp test ok
WASHER WHIRLPOOL WFC7500VW2 installed controlPlugged unit in control powered on unit would not operateUnit would not access diagnostics modecalled whirlpool spoke with MarkHe ran through a few testsMark states that the ui is not communicating with controlNeeds a ui Office to reschedule; ordrng 1 W10193027 (harns-wire) and 1 WPW10192981 (cntrl-elec)
REFRIGERATOR JENN-AIR JFC2290REM00 "Cc: frost build up in freezerWhen I arrived the customer had cleared all the frost and had unit food cleaned outChecked units door gasket for gaps did not find any, door is aligned with ff doors correctlyNothing is in fridge at the moment to see if anything could possibly be holding the door from closingAdvised customer that obstructions can cause the door not to close properly and can cause frost build upOp test ok"
WASHER WHIRLPOOL WFC7500VW2 "Started dryer for customer, pushed dryer and washer back into place. Op test good!"
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not draining, ran diagnostics found f0e2(over suds condition ) error code, ran drain and spin cycle, unit drains and spins, ran manual test cycle for heavy agitate and high speed spin, unit agitates and spins, unable to duplicate the problem , unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
LAUNDRY CENTER WHIRLPOOL WFC7500VW2 Cc: not startingRan diagnosticsNo failures or error codesRan normal cycleUnit fills and washesStarted a drain and spinUnit drains and spinsAttempted to show customer the unit is functioningUnit will not start another cycleUnit not communicatingNeeds control board; ordrng 1 WPW10192966 (cntrl-elec)
MICROWAVE WHIRLPOOL WMH32519FZ0 "Cc: clock not always displayed, lights not workingFound lights to be correct and workingEntered options and set clock to on in stand byAdvised customer how to set energy savingsRan test cookOp test ok"
REFRIGERATOR JENN-AIR MBF1958FEZ01 Cc: leaking under unitFound unit leaking at water valveNeeds water valve; ordrng 1 WPW10498976 (valve)
DRYER WHIRLPOOL WGD9470WW1 Replaced the coils from t/s. Optest ok; used 1 279834 (COIL) from stock
DISHWASHER KITCHENAID KUDS35FXSS1 "Cc unit leaking and made a spot on ceiling on downstairs neighbor.Ran wash cycle and cancel drain. Watched underneath, no leaks found. Pulled unit out, checked all connections on water and drain lines. Reran wash cycle and cancel drain, no leaks found. Noticed drain and water source ran to connectors behind unit into wall. Both emerged from wall under sink. Placed water mitigation mat. Floor dry and dusty under unit. Could not find a leak from unit at this time."
DRYER MAYTAG MED9700SQ0 "Installed listed control board, op test good."
WASHER MAYTAG MHW5500FW1 "Cc unit shaking and vibrating , very offbalanceFound unit with top 2 shipping bolts still installed, removed, ran drain and spin. Unit functions normally. Op test good."
DRYER MAYTAG MED9700SQ0 "Cc unit does not workConfirmed unit powers on, but does not start cycle Checked door switch, belt switch, thermals. All checked good. Looked at control board, found burnt trace and solder joint underneath board. Unit needs control board.; ordrng 1 WP8546219 (cntrl-elec26434), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER WHIRLPOOL WGD9470WW1 "CC that auto sensing the clothes come out damp. Turned the dryer on normal started at 38 min and counted down then went to 3 minutes off. Cleaned the blower housing, the moisture sensor. Checked the coils. Will need new coils. Office to order part. ; ordrng 1 WPW10328463 (coil-valve)"
WASHER WHIRLPOOL WTW5560SQ0 "Customer complaint that unit is leaking, confirmed, found a rack in the tub, unit needs new tub, customer does not want repair ; ordrng 1 63849 (tub-outer 156.21), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"