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for Bedford, Bedford Heights, OH
Quick and professional
Roger - Bedford Heights, OH
Peggy - Bedford, OH
Done Quickly and Well
Loren - Bedford Heights, OH
Corina replaced the door on our Maytag dryer in quick order, correcting the problem of not being able to properly close it. She and her associate were in and out in something under an hour, after testing to make sure the dryer operated as intended. They both were polite and efficient and I thank them for their service.
corinna was great
Robert - Bedford, OH
I Want to Give Five-Stars
Derek - Bedford, OH
I loved everything about my service except for the lost of time due to not giving a closer window of expected service time.
Response from Fred's Appliance Service:
Hi Derek, We appreciate you sharing your experience with us! Scheduling is certainly one of the most challenging aspects of our job. We must account for traffic, the length of time for repairs and the diagnosing time for units we haven't even seen yet! We provide three-hour windows to account for all of these variables and so our customers aren't spending an entire day waiting! We appreciate your patience and we are so happy that your experience was great! Have a great week, The Fred's Team
Mark - Bedford, OH
Jason did a wonderful job, our washer repair was done quickly. It runs better than it ever has.
Mary - Bedford, OH
He was very pleasant, but did not talk much. I understand it was warranty, he was there to determine if there was a problem. He did say it would be good to get the dryer cleaned out once a year. But did not suggest your company and how much it would cost. It sounds like you may not perform that type of service.
Response from Fred's Appliance Service:
Hi Mary! Thanks for dropping us a line. We appreciate it. We do not perform dryer venting services. We advise contacting Dryer Vent Wizard at 440-360-0631. Gary will get all your dryer venting issues squared away! Thank you again. -The Fred's Team
Howard - Bedford Heights, OH
Janay - Bedford Heights, OH
Good Convenient timely service
Flemon - Bedford, OH
Julietta - Bedford, OH
Ethline - Bedford Heights, OH
WASHER WHIRLPOOL WTW7000DW1 "CC that the unit fills and then drains. Ran diag F3e2 Inlet Water Temperature, f7e8 Motor Stator Over Temperature. Ran a manual test hot and cold valves, correct. Checked the j2-1 j2-2 out of range. Checked the pressure hose clear. Will need a control and valve; ordrng 1 W10812423 (cntrl-elec) and 1 W11173597 (housing)"
REFRIGERATOR WHIRLPOOL WRS965CIAH00 "Cc unit freezing cans, bottles on top shelf, and one blew up.Ran diagnostics test 3, damper working correctly. Customer has bottles and cans set on top shelf directly in front of damper vent. Advised her to refrain from setting liquids or product directly in front."
WASHER WHIRLPOOL WTW5800BW0 "Cc unit not spinning only making a grinding soundRan diagnostics, found code f0e2 for oversuds.Ran auto test, all functions passed. Ran wash cycle w/large towels. Then spin and drain, all functions normal at this time. Unit spin test good. Could not duplicate issues at this time."
WASHER WHIRLPOOL WTW5500XW2 "Customer complaint that unit is not starting, confirmed, unit needs new motor and capacitor; ordrng 1 W10804664 (capacitor) and 1 W10836348 (motor-drve)"
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Installed light switch. Op test ok
REFRIGERATOR WHIRLPOOL WRB329DMBM01 "Cc unit not making iceRan manual ice maker harvest, ice maker indexed but no water came into mold. Found fill tube blocked with ice. Steamed fill tube, reran manual cycle. Op test no good, no water entering. Checked source pressure, no water at source line. Piercing valve on full. Advised customer to contact plumber to check."
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Cc light switch is stuck Found light switch frosted Pushed switch in and then it popped backed and light turned on Advised on making sure door closes all the way Also advised on water filter replacement and ice maker jamming OP TEST OK
RANGE KITCHENAID KODE500ESS04 Installed glass and handle OP TEST OK
RANGE WHIRLPOOL RBS245PDT11 "Cc unit does not turn offCustomer stated unit burned her food, she shut if off on panel, but it did not turn off, it stayed on. She turned breaker off to shut down power to unit. Her son turns back on a few days later, it instantly heated up and locked the oven door, set her smoke detector off. Confirmed unit door locked, unit broil stuck on. Unit needs control board. Part is NLA, advised customer Fred’s or her warranty company will contact her in 3-5 business days with next steps."
REFRIGERATOR AMANA ART318FFDB06 Cc unit not cooling in fridge Found evap frosted over Checked thermistor Thermistor OPen Replaced using truck stock OP TEST OK Advised it may take 24 hours to cool back down ; used 1 W10902214 (THERMISTOR) from stock
WASHER WHIRLPOOL WTW4816FW2 "Cc unit making grinding or humming noisePlugged in unit, found unit stuck in drain mode. Canceled, ran diagnostics, f8e1 for long fill. Customer stated he just moved drain hose up to wash tub from floor drain. Ran auto test and calibration. All functions passed, op test good"
DISHWASHER KITCHENAID WDT970SAHZ0 Complaint of water leakCould not hook up to a water source unit is in store Visually inspected unit found unit to Be un leveled inspected gasket seals and hose connectors. Found hose clamp on drain not in the correct position Adjusted clamp Could not see any signs of water leak
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer complaint that unit is not cooling, fresh food section temperature at 48 degrees, freezer section temperature at 39 degrees , found leak in evaporator , recovered refrigerant, repaired leak, installed new filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 WPW10143759 (DRIER) from stock"
DRYER MAYTAG MGDB765FW0 Replaced door. Optest ok
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Installed new part unit op tested good
WASHER WHIRLPOOL WTW4955HW1 Installed new part unit op tested good
REFRIGERATOR WHIRLPOOL WRS555SIHB00 Installed freezer door. Op test good.
WASHER WHIRLPOOL WTW4955HW1 The gear case is leaking oil. Needs new gear case actuator belt cam; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035747 (gearcase) and 1 W11239857 (belt)
WASHER MAYTAG MVWB865GW0 Cc: constantly running waterfound water valve stuck open. Needs water valve. Replaced water valve. Ran auto test and calibration. Op test ok; used 1 W11165546 (VALVE) from stock
WASHER MAYTAG MHWE201YW00 "The washer has a F9E1 Long drain code I check the drain. drain check good. I ran a quick wash cycle it filled more than halfway full. pressure sensor system failed the control to not recognize the sensor went bad needs a sensor, the hose, and main control.; ordrng 1 W11252474 (hose) and 1 WPW10239066 (switch-wl) and 1 WPW10459454 (cntrl-elec)"
DRYER WHIRLPOOL WED6620HW0 Installed ui and control started dryer on normal cycle op test good
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is leaking, no leaks found, unit is operating as designed"
DRYER WHIRLPOOL WED6620HW0 Cc dryer control panel will not turn on.confirmed unit is getting correct power at outlet wire harness has continuity.unit needs new ui and control; ordrng 1 W11350214 (CONTROL ) and 1 W11370450 (CONSOLE)
WASHER WHIRLPOOL WTW4800BQ0 Installed suspension springs. Ran spin test. Op test good.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 Complaint ice maker not working Unit is in store with no water hookup Ran test harvest ice maker is rotating and calling for water Inspected water valve could hear valve functioning properly when Ice make called for water OP TEST OK