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for Bedford, Bedford Heights, OH
Lorraine Lessick - Bedford, OH
Great service and outstanding techs who were super neat. 5 stars for them!!
Victoria - Bedford Heights, OH
Great service. Thank you again so much!
Sysouvanh - Bedford Heights, OH
Cynthia - Bedford, OH
Dryer Repair -
FRECKLED - Bedford, OH
JENNIFER - Bedford, OH
Service was good, friendly and professional tech.
MENCARINITERRY - Bedford Heights, OH
Yolanda - Bedford, OH
Michael - Bedford, OH
Very Good Service
CAPLE - Bedford Heights, OH
Arrived on time. Took care of one problem & explained what I need to do for the other
Gwendolyn - Bedford, OH
Dennis - Bedford, OH
Prompt Follow up. Courteous phone service and technician. Arrived during the time frame as stated when appointment was confirmed. Technician was thorough in explaining the repairs needed and completed work. Received a card outlining details, extremely pleased with the technicians efficiency and appliance is now working.
Response from Fred's Appliance Service:
Hi Dennis, Wow! Thank you for submitting this review! It looks like we nailed all of our key focus points. We strive to provide excellent service all along the way and we are happy to hear it worked out for you! Have a great week! The Fred's Team
COOK TOP WHIRLPOOL KECC667BBL02 "Customer complaint that lights are flickering, no flickering lights observed, no loose connections found, unable to duplicate the problem , unit is operating as designed"
WASHER CROSLEY CFW4000FW1 "Installed lid lock, op test good, customer unable to locate the other screw for handle, landlord is getting a screw to fit and will install door handle"
DISHWASHER KITCHENAID KDFE104HPS Cc of not washing Looked. Over no physical damageCould not duplicate a no washing issue OP TEST OK
WASHER CROSLEY CFW4000FW1 "Customer complaint washer not operating, found door lock not locking, ran diagnostics e41 error, board thinks door is opened, removed j2 connector, lock solenoid is open, unit needs new dr lock; ordrng 1 131763256 (DOOR LOCK) and 1 134412860 (HANDLE), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER MAYTAG MVWX655DW1 "Installed wash plate, op test good"
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not agitating , confirmed, found wash plate stripped, unit needs new wash plate; ordrng 1 W10902814 (washplate)"
DISHWASHER IKEA IUD8010DS2 "Customer complaint that unit is not starting, started normal wash cycle, unit filled and began washing, cancelled and repeated with same results, unit is operating as designed"
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Customer complaint of leak on back gasket, inspected water lines and valve, no cracks found, unit is operating as designed"
REFRIGERATOR MAYTAG MFI2569YEM0 "CC that the unit is not making any ice or dispensing the ice or water. Cust used a hair dryer on the icemaker and melted the door flap and the cover of the auger motor for the bin. Cycled ice maker, cycled properly. Will need a new control, the door flap and the cover to the motor. The control is no longer available."
DISHWASHER WHIRLPOOL KDFE104DSS5 "Customer complaint that unit is not starting, found control lock on, turned control lock off , started normal wash cycle, unit filled and began washing, op test good"
RANGE WHIRLPOOL GY397LXUQ04 Installed LED modulesOP TEST OK
RANGE WHIRLPOOL GY397LXUQ04 Cc that indicator lights flickering Found burner indicators on but flickering not solid the whole time Needs indicator lights replaced ; ordrng 2 WP74004153 (light- ind)s
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Installed pump assembly, tested dishwasher, ops test good."
REFRIGERATOR WHIRLPOOL GR2FHTXTL00 "Customer complaint that brown string stuff is coming out of dispenser after filter change, ran 8 24oz cups of water through system, no brown stringy stuff observed , quoted customer to replace water reservoir , customer does not want water reservoir changed at this time; ordrng 1 WP2320316 (reservoir 59.98), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL WTW7040DW0 Replaced the bezel. Optest ok.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that unit is not starting, started normal wash cycle, unit filled, wash motor never started, wash motor is recieving 120vac, unit needs new sump assembly ; ordrng 1 W11087376 (pump&motor)"
WASHER MAYTAG MHW6000XW2 "CC that the unit does nothing. Ran diag f6e1 COMMUNICATION ERROR BETWEEN CCU AND MCU. Checked the connections to the control. Checked the door lock, good. Checked the power into the unit 120 volts. Checked power into the control 120 volts. Will need a new control. Customer does not want to repair"
WASHER MAYTAG LAT2300AAE "CC that the unit does not agitate. Started a cycle, no agitation. Started a spin and it spun. The agitator shaft came out with the agitator. Can not repair unit. Tools are no longer available"
WASHER WHIRLPOOL WTW7040DW0 Replaced the control and lid lock. Brought core back for return. Found the bezel to the latch assembly is broken. Will need a new bezel. Called SM to order part; ordrng 1 W11237157 (BEZEL)
DRYER WHIRLPOOL WED49STBW1 "Customer complaint of a noise ado last like something is loose, ran entitlement and autho codes match, stated dry cycle, after a few minutes running heard a high pitch tick sound, pulley is warn, replaced pulley with ts, op test good, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent ; used 1 WP691366 (PULLEY DRIVE) from stock"
WASHER MAYTAG MVWC565FW "Customer complaint washer not filling up with water because water could not be seen above clothes, ran diagnostics, no codes found, advised load size for this unit is 6-7 bath towels, about half way up the basket, customer loaded washer, advised bulky setting, customer filled unit too much, she said I bought the big one I should be able to wash more and started cycle, unit filled and advanced to wash, water was over top clothes, unit is operating as designed"
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint that unit is leaking, inspected valve and hoses, no leaks found, unable to run unit this lowes does not have appliance repair cart"
RANGE WHIRLPOOL WFE710H0AH0 "Customer complaint that oven temperature is 30 degrees too low, started bake for 350 degrees , 222 temperature after 25 minutes preheat at 357 degrees, unable to duplicate the problem, unit is operating as designed ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
RANGE WHIRLPOOL WFG525S0HS0 "Customer complaint that oven would only heat to 175 degrees , customer had foil payed across vents on bottom of oven, removed foil, started bake for 350 degrees, unit heated up to 350 degrees, unit is operating as designed"
DRYER WHIRLPOOL WGD5600XW0 "Found idler pully making noise, replaced, op test ok; used 1 279640 (PULLEY-IDLER) from stock"