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for Bedford, Bedford Heights, OH
Howard - Bedford Heights, OH
Janay - Bedford Heights, OH
Good Convenient timely service
Flemon - Bedford, OH
Julietta - Bedford, OH
Ethline - Bedford Heights, OH
Lorraine Lessick - Bedford, OH
Great service and outstanding techs who were super neat. 5 stars for them!!
Victoria - Bedford Heights, OH
Great service. Thank you again so much!
Sysouvanh - Bedford Heights, OH
Cynthia - Bedford, OH
Dryer Repair -
FRECKLED - Bedford, OH
JENNIFER - Bedford, OH
Service was good, friendly and professional tech.
MENCARINITERRY - Bedford Heights, OH
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc: not dispensing water/not making iceFound customer to be using a saddle valve and water was not going to unitMade sure saddle valve was on, got water to unitOp test okAdvised customer about using a saddle valve"
RANGE WHIRLPOOL WEC310S0FW3 "Customer complaint oven not working, confirmed, power to control is good, control failed, customer is working in getting a copy of pop, found pop through entitlement for today ; schdld next appmnt for 6/18 TUE !"
FREEZER UPRIGHT FRIGIDAIRE F82U20F3W1 "Customer complaint that unit is not cooling, unit unplugged when tech arrived, plugged unit in, nothing started, unit needs new thermostat , thermostat is no longer available ; ordrng 1 216521100 (control-temperatur 112.49), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc of no ice dispensing Found ice bin not positioned correctly in unit and not sitting all the way back Removed and reinstalled ice bin Ran ice dispenser test for cubed and crushed OP TEST OK
DRYER WHIRLPOOL NED4655EW Cc of clanking noise Found rear pulley not spinning freely Replaced Using pulley kit from truck Ran test cycle OP TEST OK ; used 1 4392065 (DRYER KIT ) from stock
REFRIGERATOR WHIRLPOOL AFF2534FEB "Customer complaint that unit is not cooling, fresh food section temperature at 47 degrees, freezer section temperature at 24 degrees , found evaporator not defrosting properly, defrost heater and bimetal are good, installed new control , cleared evaporator , op test good ; used 1 cW10503278 ("
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint that freezer section light is out, found switch frosted over, freed switch, doors are sealing ,op test good"
DRYER WHIRLPOOL WGD5600XW0 "Cc unit does not heatConfirmed no heat condition, unit ignitor not glowing. Checked thermals, found thermal fuse open. Replaced using truck stock. Ran dryer cycle. Op test good. ; used 1 WP3392519 (THERMAL FUSE) from stock"
WASHER WHIRLPOOL GHW9100LW2 "Customer complaint washer is not draining and their was an error code f02, confirmed, found drain pump clogged, cleared obstructions from drain filter and cleaning drain system, op test good"
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaints are both drawers in fridge are too small a head of lettuce will not fit and freezes on shelf, the shelves over all are set up so nothing fits and water comes out really slow and overall dissatisfied with the whole fridge, temp in ff was 39 explained the different sections and possible set up variations using the deli drawer sections, removed filter and reinstalled, water now flowing better, explained features of the unit and how the cooling works to prevent produce from freezing on shelves"
REFRIGERATOR WHIRLPOOL WRS311SDHW Installed water linesOp test ok
REFRIGERATOR WHIRLPOOL WRT106TFDW01 "Customer complaint fridge not working at all, confirmed, found control unplugged, plugged in and unit began to cool"
REFRIGERATOR HOT POINT HSS25GFPAWW "Customer complaint fridge is not cooling, confirmed ff room temp, frz was 30, condenser fan and compressor running evap fan is not, evap fan failed, also found heating element failed, evap had about half a frost pattern, found evap has slow leak, quoted, customer does not want repair, WR60X10074, WR51X10055, WR87X29147; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL NTW4516FW "Customer complaint lint is getting in the clothes, customer has dirty lint screen over end of drain hose, when draining drain is slower back feeding water, customer removed screen, calibrated unit, op test good"
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint ice maker is not making ice, confirmed, found heater failed on ice maker from unit on rollers most of water filled at front of im overflowing and frzing, replaced im with ts, leveled unit, op test good; used 1 W10882923 (ICE MAKER ASSY) from stock"
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Cc: no iceFound unit making ice but not dispensing iceFound ball of ice stuck in auger not allowing it to spinRemoved iceOp test ok
RANGE WHIRLPOOL SF362LXSB0 Installed gas valve and dsi boardRan test bake and broilOp test ok
RANGE WHIRLPOOL SF362LXSB0 "Cc: oven not workingFound bake not working at all and found broil clicking the gas valve but won’t openChecked gas valve found no resistance between common and bakeChecked dsi board found burned upNeeds dsi board and gas valve; ordrng 1 WPW10293048 (valve-gas) and 1 WPW10331686 (module,spark)"
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that unit is not filling with enough water, ran diagnostics no error codes found, started normal wash cycle, unit filled to normal water level, unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
WASHER MAYTAG MHWE201YW00 Cc: error code f9e2Found error codes f9e1 long drain and f9e2 pump drive system errorPulled plate checked drainFound small debris in drain pumpCleared debrisReinstalled drain pump cap started unitFound drain pump to be functioningReached out to BBhe stated it could be a weak drain pumpReplaced drain pump ran test cycleOp test ok; used 1 WPW10730972XXX (XXX DO NOT RESTOCK XXX) from stock
LAUNDRY CENTER MAYTAG MVWB865GW0 "Customer complaint washer was leaking one day did laundry then the next day there was and inch of water by the front left foot next to floor drain, water to unit is on, filled tub and drained, no leaks, could not find any signs of leaking from the unit underneath or around valve, left 2 water mit mats with customer for them to place them where they felt comfortable trying to pinpoint leak origination"
WASHER MAYTAG MHWE201YW00 Installed controlRan auto testOp test ok
REFRIGERATOR WHIRLPOOL GI6FARXXY08 "Cc unit does not make iceTested ice maker manually jumped T to H, ice maker would not cycle. Unit needs ice maker. Front panel ui is damaged, plastic cover broken off and display missing segments, unit also needs ui.; ordrng 1 W10882923 (icemaker) and 1 WPW10337911 (cntrl-elec)"
DISHWASHER PORT FRIGIDAIRE FPHD2491KF0 "Installed new fill valve, op test good"
DISHWASHER PORT FRIGIDAIRE FPHD2491KF0 "Customer complaint that unit is leaking, confirmed, found unit leaking from valve, unit needs new valve; ordrng 1 5304475608 (valve assembly 77.61), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"