Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Bedford, Bedford Heights, OH
CAPLE - Bedford Heights, OH
Arrived on time. Took care of one problem & explained what I need to do for the other
Gwendolyn - Bedford, OH
Dennis - Bedford, OH
Prompt Follow up. Courteous phone service and technician. Arrived during the time frame as stated when appointment was confirmed. Technician was thorough in explaining the repairs needed and completed work. Received a card outlining details, extremely pleased with the technicians efficiency and appliance is now working.
Response from Fred's Appliance Service:
Hi Dennis, Wow! Thank you for submitting this review! It looks like we nailed all of our key focus points. We strive to provide excellent service all along the way and we are happy to hear it worked out for you! Have a great week! The Fred's Team
Norman - Bedford, OH
MICHAEL - Bedford, OH
JOHN - Bedford, OH
Great customer service
MARGARET - Bedford, OH
Our technician was prompt, diagnosed the problem quickly, then spent time explaining the operational works. Would highly recommend!
Still trying to get my dishwasher repaired
CATHERINE - Bedford, OH
Repair men are courteous and arrive on time. Working on repair for over a month. Came yesterday and installed a part. Tried to use it this AM. Worked 15 min. Then quit. Same problem. Touch buttons wouldn't work. Had to go through warranty co. Then had to wait for call back from Fred's. Now can't get a technician to come out for another 2 weeks. Shouldn't take this long to get service.
Response from Fred's Appliance Service:
Hello Catherine! Thanks for your note. We will be calling you shortly to address this concern. Thank you and speak soon! -The Fred's Team
Service was great!
VICTORIA - Bedford Heights, OH
Robert did a great job coming in diagnosing the problem and completed it in a efficient and timely manner.
KENNETH - Bedford, OH
Like the way you have your appointments set up , makes it very easy & no wasted time ,
Luis - Bedford Heights, OH
Amazing service, on time and very friendly and explains everything very well !!!
SAMANTHA - Bedford, OH
Very knowledgeable technician
WHIRLPOOL SXS REFRIGERATOR WRS321SDHZ01 Leveled unit, doors working correct, temps correct, op test ok; Job Cmpltd,
MVWX655DW1 Maytag Washer Cc that unit does not drain and spin Found error for office balance and suds lock Found unit unbalanced and hitting side walls Balanced machine Ran calibration test OP TEST OK
NTW4516FW2 Amana Washer Replaced the drain pump and control. Brought core back for return. Cleaned drain hose out, full of sand. Ran calibration. Optest ok.
CRE9600CCM Maytag Range CC that the back lf and front RT burners will be on low and go to a high setting not all the time. Turned the burners on. Will need switches. Called SM to order parts ; ordrng 2 WP7403P239-60 (switch)s
Whirlpool Washer CC that the washer works on one cycle and the hot water does not go into the unit. Started a super wash then a normal wash, washer agitated. Started a spin cycle, cycled. The hot water is not coming threw. Hot water going to the unit. Will need a new water valve. Called SM to order part. ; ordrng 1 285805 (water valve)
Maytag Dishwasher CC that the washer is making a noise in a spin cycle. Ran diag F7E1 – BASKET SPEED FAULT. Started a spin cycle, will need a gearcase. Called SM to order part. ; ordrng 1 W10721967 (drive pulley) and 1 W11035747 (gearcase),
NTW4516FW2 Amana Washer CC that the unit will not start. Unit will not turn on. Drain pump is humming and will not turn off. Will need a new control and drain pump. Called SM to order part. ; ordrng 1 W10919003 (pump-water) and 1 W11170317 (CONTROL )
WTW4816FW2 WHIRLPOOL WASHER Customer complaint that of loud noise, ran diagnostics found f5e2(lid unlock fault), cleared, ran manual test cycle, lid locks and unlocks, ran heavy agitate and high speed spin, no unusual noises heard, started normal wash cycle unit filled and advanced to wash cycle, ran drain and spin cycle, unit spins, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed ; Job Cmpltd
WRT318FZDB02 Whirlpool Refrigerator Recovered refrigerant, replaced compressor and drier, pulled 28"vac w/ pump, watched, good, charged 3.7oz. r134a, unit cooling, pressures good, op test ok. No water hooked up to unit. ;
MVWC416FW1 Maytag Washer Replaced the parts listed. Replaced the pulley from t/s.Ran calibration. Ran a rinse and spin. Optest ok. ; used 1 W10721967 (PULLEY)
GFWS1700H0WW GE Washer Customer complaint clothes not spinning out,confirmed water in the basket, started rinse and spin cycle, drain just humming, drain trap in front clear, ran diagnostics found e31 drain timeout,e 23 flood protection, tested components all passed individually service guide steps suggests main control, quoted, customer does not want repair at this time;
MVWC416FW1 Maytag Washer Replaced the parts. Ran a calibration found the gearcase bearings are bad. Will need a new gearcase. Called SM to order part ; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase),
WRT318FZDB02 Whirlpool Refrigerator CC that the unit is not cooling. Unit was unplugged when I arrived. Checked the compressor 11.5 amps. Checked compressor with tester. Will need a new compressor. Fans are running. Called SM to order parts. ; ordrng 1 W10843121 (drier-tube) and 1 W11092625 (compressor),
11060922990 Kenmore Dryer CC that the unit was full of smoke and the door will not staying shut when clothes are in the dryer. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Found a lint fire in the cabinet. The lint screen was covered in wax from the fabric softener, cleaned the screen. Advised cust to clean the lint screen with soap and water. Vacuumed out the dryer. Found the thermal fuse, open. Replaced the fuse and latch from t/s. Optest ok. ; used 1 279570 (LATCH), 1 TJ93240 (ZOOM SPOUT), and 1 WP3390719 (THERMAL FUSE)
MVWC416FW1 Maytag Washer CC that the agitator broke. Found the agitator at the bottom has cracked. Will need a new agitator. Called SM to order part. ; ordrng 1 W10772621 (screw) and 1 W10836692 (agitator),
WRF555SDFZ04 WHIRLPOOL REFRIGERATOR Installed new control, op test no good, control still not sending power to valve, ordering control and user interface ; ordrng 1 W11043763 (cntrl-elec) and 1 W11157004 (user interface )
WDF730PAYB6 WHIRLPOOL DISHWASHER Customer complaint that unit is not draining, confirmed, found a piece of glass in drain pump housing, removed, unit drains, op test good
CRE9600CCM MAYTAG RANGE Customer complaint that burners cannot be adjusted they are too hot, set all elements to high, medium, and low settings, all elements are working properly, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
MER6772BAS Maytag Range CC that the bake element caught fire. Found the bake element has food dropped on it to cause it to break. Will need a new bake element.
NTW4516FW1 Amana Washer Cc that unit is leaking Found dry water trail on back of washer near hot water inlet valve Ran auto test Could not duplicate a leak Adjusted feet so water valve lines up more with inside tub
WRF555SDFZ04 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not dispensing water, confirmed found control not sending 120vac to dual valve, unit needs new control, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; ordrng 1 W11043763 (cntrl-elec)
MRT118FFFH01 MAYTAG REFRIGERATOR Customer complaint of vibration noise, compressor, condenser fan and evaporator fan are running, no unusual noises heard, unit is operating as designed ; Job Cmpltd
WDT730PAHW WHIRLPOOL DISHWASHER Installed new tub; Job Cmpltd
MDB4949SDZ0 Maytag Dishwasher Cc that unit not draining Found drain hose not attached correctly Op test ok ; Job Cmpltd,
MEDC200XWI Maytag Dryer Cc that unit won’t spin ..Found belt not attached to pulley But belt back into place Op test ok ; Job Cmpltd