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for Bedford, Bedford Heights, OH
Victoria - Bedford Heights, OH
Great service. Thank you again so much!
Sysouvanh - Bedford Heights, OH
Cynthia - Bedford, OH
Dryer Repair -
FRECKLED - Bedford, OH
JENNIFER - Bedford, OH
Service was good, friendly and professional tech.
MENCARINITERRY - Bedford Heights, OH
Yolanda - Bedford, OH
Michael - Bedford, OH
Very Good Service
CAPLE - Bedford Heights, OH
Arrived on time. Took care of one problem & explained what I need to do for the other
Gwendolyn - Bedford, OH
Dennis - Bedford, OH
Prompt Follow up. Courteous phone service and technician. Arrived during the time frame as stated when appointment was confirmed. Technician was thorough in explaining the repairs needed and completed work. Received a card outlining details, extremely pleased with the technicians efficiency and appliance is now working.
Response from Fred's Appliance Service:
Hi Dennis, Wow! Thank you for submitting this review! It looks like we nailed all of our key focus points. We strive to provide excellent service all along the way and we are happy to hear it worked out for you! Have a great week! The Fred's Team
Norman - Bedford, OH
WASHER MAYTAG MVWC565FW "Customer complaint washer not filling up with water because water could not be seen above clothes, ran diagnostics, no codes found, advised load size for this unit is 6-7 bath towels, about half way up the basket, customer loaded washer, advised bulky setting, customer filled unit too much, she said I bought the big one I should be able to wash more and started cycle, unit filled and advanced to wash, water was over top clothes, unit is operating as designed"
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint that unit is leaking, inspected valve and hoses, no leaks found, unable to run unit this lowes does not have appliance repair cart"
RANGE WHIRLPOOL WFE710H0AH0 "Customer complaint that oven temperature is 30 degrees too low, started bake for 350 degrees , 222 temperature after 25 minutes preheat at 357 degrees, unable to duplicate the problem, unit is operating as designed ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
RANGE WHIRLPOOL WFG525S0HS0 "Customer complaint that oven would only heat to 175 degrees , customer had foil payed across vents on bottom of oven, removed foil, started bake for 350 degrees, unit heated up to 350 degrees, unit is operating as designed"
DRYER WHIRLPOOL WGD5600XW0 "Found idler pully making noise, replaced, op test ok; used 1 279640 (PULLEY-IDLER) from stock"
WASHER WHIRLPOOL WTW7040DW0 "CC that f3e1 comes up. Ran diag f5e3 lid lock will not unlock, ran test 8. Check dc power to the lid lock and control 1v dc. Will need a new control called SM to order parts. ; ordrng 1 W10810403 (lid lock assy) and 1 W10812423 (cntrl-elec)"
RANGE MAYTAG MGR8775AS1 "Installed new burner, gasket, knobs, and harness, op test good"
WASHER WHIRLPOOL WTW8040DW0 "Customer complaint that unit is not spinning clothes out, ran diagnostics found f0e3(off balance and f0e5( over loaded) error codes, ran drain and spin cycle, unit spins, drain pump is running, suspension is good, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent, unit is operating as designed"
REFRIGERATOR GE DFE29JSDASS "Installed new control, set temps to recommended, op test good"
RANGE MAYTAG MGR8775AS1 "Confirmed heat escaping around the gasket and melted knobs. Also, unit failing to ignite. Needs burner, gasket, ignition harness and knobs. ; ordrng 1 W10700720 (burnr-oven) and 1 WPW10162385 (GASKET) and 5 WPW10370189 (KNOB)s and 1 WPW10701462 (HARNESS)"
DRYER WHIRLPOOL MEDX655DW1 "Customer complaint that unit is not heating, started normal dry cycle, unit started, unit heated, repeated several times with results, unable to duplicate the problem, unit is operating as designed"
MICRO OVEN WHIRLPOOL WMH31017FS0 "Customer complaint that after customer bakes a potato unit vibrates behind buttons and flashes a light, heated up glass of water, unit heated, no flashing observed, no vibration felt, repeated several times with same results, unable to duplicate the problem, unit is operating as designed"
REFRIGERATOR GE DFE29JSDASS "CC that the food is freezing in the ff. Ff set at 42 and the fz at 6. Temp in the ff is 41-46* and the fz is 5-10*. The top shelf is to close to the top of the unit and the ff is packed with food, took pic. Advised cust to lower the top shelf and to not over pack the ff. Damper door is opening and closing. Will need a main control ; ordrng 1 WR55X30452 (CONTROL )"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Repaired yoder loop to cond connection, pulled 28” vac w/pump, watched 15min, no change, charged 5oz r134a, pressures good, unit cooling, op test ok; used 1 SF8404 (PROCESS STUB), 1 W10896689 (5/4 COUPLER), and 1 W10896709 (6/6 COUOLER) from stock"
REFRIGERATOR WHIRLPOOL GB9SHDXPQ02 Installed gaskets and confirmed. Advised to keep doors closed for 20 min. Op test ok. Placed control and black gasket on truck for return.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Cc unit is not cooling Found visible leak at condenser line and steel line connector I can not attempt repair due to another crease crack on steel line that is near the top of cavity I called whirlpool they want us to use the lock ring kit to attempt the repair and if the line breaks at that point then they will deem it unrepairable Office to call and reschedule Sr# 7723104272; saved tckt
REFRIGERATOR WHIRLPOOL WRT311FZDT00 Cc that unit not cooling Freezer at 4 fridge at 38Unit is running as it should at this time
WASHER GE GHWN4250D1WW Cc of no spin or agitate Found magnet not hitting the lid switch Repositioned magnet Ran multiple test OP TEST OK
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed new valve, op test good"
REFRIGERATOR WHIRLPOOL GB9SHDXPQ02 Found both upper and lower gaskets very hard and not pliable. Needs both upper and lower gaskets replaced. ; ordrng 1 WPW10436247 (GASKET) and 1 WPW10443309 (GASKET)
DISHWASHER GE GDT580SGF5BB "Customer complaint of a bad smell poor wash performance and top rack fell off, rack and slides are good, reinstalled rack, unit has been misused, build up in the filter screen and into spray arms and wash pump, overlay is missing, found two cooking utensils with melted handles from heater, unit misuse not covered with warranty, advised customer during business hours tomorrow the warranty company will be in contact with them if issues with the unit are covered or not under warranty, unit would need sump assembly, lower spray arm, and heating element"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that unit is leaking from above water dispenser and ice maker, confirmed, found guest fitting at dispenser loose, reset connection, no leak, found fill valve failed in open position, unit needs new fill valve; ordrng 1 WPW10279866 (valve-inlt)"
WASHER GE GHWN4250D1WW "Customer complaint that unit is not draining and spinning out clothes, filled basket and ran drain and spin cycle, unit drained and spun, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
DISHWASHER MAYTAG MDB8959SBB2 "Installed new drain hose, op test good"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Recovered refrigerant, installed evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"