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-The Fred's Team

Local Reviews
for Bedford, Bedford Heights, OH

Fred's Appliance Service Rated 4.4 out of 5 stars based on 53 customer reviews

Map of Bedford, OH

Very Informative, Great Communicator




Review of Fred's Appliance Service

Corina was very knowledgeable, and communicated very well. She gave me a thorough rundown on how to operate our new washing machine, and how it (HE) differs from our previous 30yr old washer.


Map of Bedford Heights, OH

Awesome service




Review of Fred's Appliance Service


Map of Bedford Heights, OH

Hurd




Review of Fred's Appliance Service

She was great she knew her job clean up and showed concern she is a good access for the company


Map of Bedford Heights, OH

Waste of money




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Debra, Thank you for sharing your feedback. Unfortunately, your technician was not able to find any issues with your dryer at the time of service. If you are still having trouble with the unit, we would be happy to take another look. Simply reach out to your warranty company to schedule service and we will certainly get you taken care of! Thank you! The Fred's Team


Map of Bedford Heights, OH

Professional




Review of Fred's Appliance Service

I was thoroughly impressed with the communication and professionalism from the time the appointment was made through the end of my appointment. I will use Fred’s Appliances service for all my appliance needs. Thanks for fixing my dishwasher!


Map of Bedford Heights, OH

Awesome and Professional Service




Review of Fred's Appliance Service

GREAT WONDERFUL SPECTACULAR I AM VERY VERY PLEASED


Map of Bedford Heights, OH

Washer still not fix




Review of Fred's Appliance Service

Everytime Dan Service guy comes he is trying to run game on saying nothing wrong..But the last time he was here he seen the water under the Washer but couldn't find the leak. Don't send him anymore.


Response from Fred's Appliance Service:

Hi Mario, Thank you for submitting your review. When the technician was in your home, he was unable to duplicate the issue. If you are still experiencing a leak, please reach out to our team at 888-45-FREDS or service@fredsappliance.com so we can work to get this resolved for you! Thank you! The Fred's Team


Map of Bedford, OH

Very professional




Review of Fred's Appliance Service

Very quickly diagnosed the problem. We had installed the washer incorrectly. There was no reason for a repair.


Map of Bedford, OH

Finally got it right




Review of Fred's Appliance Service

I had to call them out 3 times because the gentleman kept telling me to only wash towels together and socks together and shirts together etc. meaning only wash the same thing during each wash. Which isn’t logical. The machine wasn’t leveled


Response from Fred's Appliance Service:

Hi Carolyn, Thank you for sharing your feedback with us. We apologize that it took us a few times to get it right. However, we are so happy to hear that your washing machine is working properly now! Thank you! The Fred's Team


Map of Bedford Heights, OH

great service and the appointment tracking system is awesome. it definitely allows you to prepare for the appointment. Technician was great!




Review of Fred's Appliance Service


Mario




Review of Fred's Appliance Service

Thanks being on time


Carolyn




Review of Fred's Appliance Service

Not good my machine still dies but work and ha making a loud sound


Response from Fred's Appliance Service:

Hi Carolyn, We are sorry to hear that you washing machine still isn't working. Someone from our team will be calling you shortly to get this taken care of! Thank you! The Fred's Team


Dan H.

Dan H.

RANGE KITCHENAID KSEB900ESS0 "Installed new cooling fan, op test good"

Near Union St, Bedford, OH 44146
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint that one plate did not get cleaned, ran test cycle, no error codes, incoming water temperature at 79 degrees, wash motor is spraying, soap dispenser opened, rinse aid dispensed, unit completed test cycle, no error codes after, found filters dirty, advised customer clean filters, called whirlpool techline spoke to Chris, unit is operating as designed."

Near Columbus Rd, Bedford Heights, OH 44146
Dan H.

Dan H.

WASHER WHIRLPOOL WFW6620HW0 "Customer complaint that spring for bellow fell off, confirmed, no damage found, reinstalled, op test good"

Near Northfield Rd, Bedford, OH 44146
Jason N.

Jason N.

WASHER WHIRLPOOL WTW4816FW2 Cc clothing stuck under agitator.Removed clothing from agitator. Replaced agitator using customer supplied pre Id part. Ran auto test. Op test good.

Near Comstock Rd, Bedford Heights, OH 44146
Jason N.

Jason N.

DRYER WHIRLPOOL MEDX655DW1 "Installed timer. Ran dryer op test. Timer motor function good, timer counting down normally. Op test good."

Near Sycamore Dr, Bedford Heights, OH 44146
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW0 "Cc unit not draining correctly.Customer stated clothes are coming out wet at end of cycle.Ran diagnostics, found codes f0e2 for oversuds, and f0e5 for off balance load. Ran auto test and calibration. All functions passed. Ran wash test and then drain and spin with clothing load. Noticed when unit drained, the wash tub next to unit filled up to the point of covering drain hose. Advised customer that wash tub must drain to allow the unit to drain properly, if not, water will siphon back into the machine. Unit is working as designed."

Near Sunset, Bedford Heights, OH 44146
Jason N.

Jason N.

REFRIGERATOR AMANA ART318FFDB07 "Cc unit not cooling Customer stated her jello is not setting up, ff section seems to be too warm. Found container blocking airflow at vent opening. Asked customer how long container has been there. Customer did not know. Removed container. Good airflow. Op test good."

Near Aurora Rd, Bedford Heights, OH 44146
Joe O.

Joe O.

WASHER MAYTAG MVWC465HW2 "Cc: not completing cycleFound error codes f7e6(motor fault) f7e5(shifter fault) f8e1(long fill no fill). Ran auto test. Found unit is not shifting. Unit has good water pressure, and is filling. Needs control and actuatorControl shows out of stock. Office to reschedule; ordrng 1 W11498797 (Control) and 1 W10913953 (actuator)"

Near Vickie Ln, Bedford Heights, OH 44146
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRT318FZDM06 "Customer complaint that door gasket is coming out of groove, installed new door gasket, op test good"

Near Willard Ave, Bedford, OH 44146
Jason N.

Jason N.

DRYER MAYTAG MEDX655DW1 "Cc unit not heating Customer stated start button came apart. Confirmed start push button pushed back into console. Start button not damaged, came detached from console holder. Reinstalled. Ran dryer op test, notice timer is not advancing. Checked power to timer motor. Good at 116v. Customer stated its been like that for awhile, just never called about it. Quoted customer timer replacement. ; ordrng 1 WPW10642928 (Timer)"

Near Sycamore Dr, Bedford Heights, OH 44146
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Customer complaint that unit is not cleaning the dishes, customer showed several glasses that had soap residue left on them, place glasses upright in racks, started normal wash cycle, unit filled, incoming water temperature at 79 degrees, glasses filled, unit is operating as designed , advised customer to run hot water in sink before starting"

Near Columbus Rd, Bedford Heights, OH 44146
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SWHZ04 Cc customer needs door replacedConfirmed dent in LH ff door. Customer received door from Snow bros. Replaced LH ff door using customer supplied part. Customer satisfied with appearance. Op test good.

Near Northfield Rd, Bedford, OH 44146
Brian M.

Brian M.

DRYER WHIRLPOOL WED6620HC1 Cc some clothes come out damp Found settings for dryness level to be offAdvised on settings and materials OP Test Ok

Near Sunset, Bedford Heights, OH 44146
Corina B.

Corina B.

WASHER MAYTAG MVWC465HW3 CC that the unit shakes when it spins. Leveled unit. Started a rinse and spin with towels. Optest ok

Near Wandle Ave, Bedford, OH 44146
Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit not sensing load at beginning of cycleRan diagnostics, found code f8e1 for low/no fill. Found water valves for hot water and cold water turned on. Turned both water valves on. Ran auto test and calibration. All functions passed. Started normal load for customer, water level normal for the unit. Unit is working as designed, op test good."

Near Randy Rd, Bedford Heights, OH 44146
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTM404KPS0 "CC that unit is not working properly. Checked the drain pump, clear. Checked wires, good. Optest ok"

Near Miles Rd, Bedford, OH 44146
Dan H.

Dan H.

DISHWASHER MAYTAG MDB7749SBM3 "Installed new control, user interface, harness, and door handle, op test good"

Near Rockside Rd, Bedford Heights, OH 44146
Jason N.

Jason N.

DRYER MAYTAG MGD7230HW0 "Cc unit not shutting off when clothes are dry. Customer states it will run for a long time in most modes, clothing will be dry already but still running. He is using timed dry function right now. Ran moisture sensor test, sensor passed. Ran diagnostics, no codes stored. Ran dryer test cycle on normal, no clothing. Unit cycling, flame cycling on and off quickly. With no moisture to sense unit should have shut off. Checked thermistors, found outlet thermistor open at control. Verified at thermistor that it is open. Called wp techline Austin, documented diagnosis.; ordrng 1 WP8577274 (Outlet thermistor) and 1 W10623852 (Inlet thermistor)"

Near John St, Bedford, OH 44146
Jason N.

Jason N.

DISHWASHER WHIRLPOOL WDF130PAHW1 "Cc unit not filling with water Ran diagnostics, found code 6-4 for float switch open. Ran wash then drain. Found drain very slow. Drain hose full of food debris. Snaked hose while draining to flush out. Reran wash then drain. Unit draining normally. Op test good."

Near Turney Rd, Bedford, OH 44146
Jason N.

Jason N.

RANGE MAYTAG MGR7661WB1 "Cc unit had a fire in oven, now bake will only sometimes work and unit will display loc when it doesCustomer stated she had a fire in the oven recently, she was able to put it out. Found bake burner tube, ignitor, flame spreader and bottom baffle covered in carbon. Lower baffle plate on left side under oven bottom plate, covered in charred grease, unit experienced a grease fire. Oven temp sensor is also blackened, reading out of range. Unit will need most oven parts replaced. Some parts are not showing in stock, office will need to contact customer for a return date. ; ordrng 1 WP9758079 (Bake ignitor) and 1 WP9758078 (Bake burner tube) and 1 8053967 (Burner baffle plate) and 1 WPW10181986 (Oven sensor) and 6 WP3400832 (Screw)s and 1 WPW10701462 (Bake/broil harness) and 1 WPW10184491 (Flame spreader)"

Near Comstock Rd, Bedford Heights, OH 44146
Dan H.

Dan H.

DISHWASHER MAYTAG n/a "They could not locate the unit, there were no maytags in repair aisle"

Near Miles Rd, Bedford, OH 44146
Dan H.

Dan H.

DISHWASHER MAYTAG MDB7749SBM3 "User interface received is not the part that was ordered, user interface is wrong color, reordering ; ordrng 1 W10811169 (Ui)"

Near Rockside Rd, Bedford Heights, OH 44146
Jason N.

Jason N.

DRYER MAYTAG MGDC465HW0 "Installed radiant sensor, timer and cycling thermostat. Ran dryer op test. Watched 5 cycles, ignitor glowing and good ignition each time. Op test good."

Near Brune Dr, Bedford, OH 44146
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Cc unit making a humming sound randomly Customer states noise from unit sounds like a broken fan. Ran diagnostics functions, found damper open and close very squeaky and grinding. Unit needs damper control. Estimate at this point. Customer may call back move forward with repair later."

Near Gary Ave, Bedford Heights, OH 44146
Jason N.

Jason N.

OTR MICROWAVE GE PT970S0M1SS "Cc microwave table not turning and oven door staying lockedConfirmed door locked will not release, lock motor still running. Tried picking lock using wire hanger. Will not pull over. Called Ge techline, Ryan, stated will have to try picking it when the motor is running as this is the only way to get it to index back over to open, does not have a spring release. If unsuccessful in picking lock, will have to break door. Called BJ to inform, notify customer of GE techs instructions and see if they want to proceed. I am not comfortable breaking the oven door on this unit. Advised customer, they agreed not to break door. Unable to repair unit or properly diagnose."

Near Tryon Rd, Bedford, OH 44146