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for Bedford, Bedford Heights, OH
Howard - Bedford Heights, OH
Janay - Bedford Heights, OH
Good Convenient timely service
Flemon - Bedford, OH
Julietta - Bedford, OH
Ethline - Bedford Heights, OH
Lorraine Lessick - Bedford, OH
Great service and outstanding techs who were super neat. 5 stars for them!!
Victoria - Bedford Heights, OH
Great service. Thank you again so much!
Sysouvanh - Bedford Heights, OH
Cynthia - Bedford, OH
Dryer Repair -
FRECKLED - Bedford, OH
JENNIFER - Bedford, OH
Service was good, friendly and professional tech.
MENCARINITERRY - Bedford Heights, OH
WASHER MAYTAG MVWB765FW Installed new part unit op tested good
REFRIGERATOR AMANA ART1805BW Fridge was off when I got there customer says it produces cold air. The condenser was very dirty that’s why the cabinets hot to the touch
DRYER MAYTAG MEDB765FW Customers is unaware how to properly use capacitive touch user interface. I showed her how
DRYER MAYTAG MED5500FW0 "Customer complaint that unit will only run for a few minutes, ran diagnostics no error codes found, moisture sensor is working, placed 6 wet towels in unit and ran normal dry cycle, unit ran for 10 minutes and continued to dry, unit is operating as designed, called whirlpool techline spoke to Kevin, file number , customer refuses to sign paperwork"
WASHER MAYTAG MVWC416FW1 Cc of unit having lint in washer Customer had load finishing up in washer Removed clothes no sign of lint Washer is clean inside She does have a panty hose attached to drain Advised not to use and that it may be a back flow and some of that debris is back flowing into washer Advised on soap usage and bleach usage
DRYER MAYTAG MED5500FW0 Customer showed pop Cc of unit cutting time short Ran test cycle found no errors Ran sensor test OP TEST OK Adjusted customer dryness level OP TEST OK Unit is running as it should at this time
RANGE WHIRLPOOL WFG525S0HS0 Cc unit still seems loose on left hinge This is a passive hinge with no spring and that is the design off of.. called whirlpool to verify and they states if receivers are not damaged then it’s normal operating condition And to have customer take complaint up with whirlpool Inspected receivers no damaged or failure
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Cc freezer light won’t stay on.Installed light bulb from truck stock for test purposes. Plugged in unit. Tested freezer light switch several times. Left door open, observed light. Light operation normal. Op test good."
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Cc leaking and fan noiseFound freezer bottom full of water, found foam debris in evap drain hole. Cleared. Checked drain line to drain pan for additional debris. Plugged in unit, all sounds normal. Op test good."
OTR MICROWAVE WHIRLPOOL WMH31017HS0 "Customer complaint door was dented on bottom left corner of microwave, customer stated the door to the range was was resting above oven and fell onto mw on last repair then husband asked to lay oven door on floor, replaced mw dr with supplied door, op test good"
DISHWASHER FRIGIDAIRE FBD2400KB9B "Customer complaint spray arm fell onto heater, confirmed small sec in of spray arm melted preventing it from spinning now, heater is clear of plastic, heater check passed, needs lower spray arm, customer can install, called landlord to quote twice with no answer $46.90 for repair; ordrng 1 5304518927 (SPRAY ARM), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL WTW4955HW1 The units shakes during the spin or used for large towels. During the spin the dryer was shaking also and so was the floor this is an apartment with poor foundation. Unit tested good
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Customer complaint that unit is not making ice, freezer section temperature at 6 degrees, Cycled ice maker , ice maker did not cycle, control is only sending 5vdc , control should be sending 12vdc, unit needs new control ; ordrng 1 W11212392 (CNTRL)"
RANGE WHIRLPOOL WFG525S0HS0 Cc door hanging Found both hinges broken Replaced OP TEST OK
DRYER MAYTAG LDE8424ACE "Customer complaint that unit is not starting, confirmed, motor humming but not spinning, unit needs new motor , customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube , customer does not want repair ; ordrng 1 W10410999 (motor-drve 130.71), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Installed control and ui per Whirlpool’s request Ran icemaker harvest test and water fill test Both are passing In diagnostics Advised customer to give it 48 hours for ice
RANGE WHIRLPOOL WFG320M0BS Ignitor failed. Installed new part unit op tested good ; used 1 12400035 (IGNITER) from stock
WASHER MAYTAG MVWB765FW1 Her gown was caught underneath the agitator. Removed the gown
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Cc unit made half a bin of ice then nothing Temps are -1 in freezer, manual test working for ice maker, no cut wires in hinge, called whirlpool SrThey suggest replacing Control board and ui and leave unit unplugged for at least 5 min after replacing the boards ; ordrng 1 W11212392 (CONTROL BOARD ) and 1 W11214887 (UI BOARD)"
WASHER WHIRLPOOL WTW5000DW2 The unit was off balance. Unit op tested good
REFRIGERATOR WHIRLPOOL WRS555SIHV00 Part does not belong to unit Service pointer is not for this unit Re-diagnosed Cc unit not making ice Fill tube is clear with no ice build up Ran test harvest found unit to move and fill but will not fill by itself unit is rotating but not calling for water Needs icemaker Replaced using truck stock OP TEST OK ; used 1 W10873791 (ICEMAKER) from stock
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that unit is not making ice, found ice maker turned off, turned ice maker on, ice maker ejected ice and filled, op test good"
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Customer complaint of no ice production, ice maker arm is set up too high above bin, replaced with part supplied, water is dispensing from paddle but not entering im, found fill tube frozen, found sp W10787876A pertaining to issue, ordering jumper kit; ordrng 1 W10874772 (wire-jumpr)"
DISHWASHER KITCHENAID KDTE234GPS0 "Customer complaint that unit is not draining, found water in the bottom, found drain hose kinked at garbage disposal, unlinked, unit drained, corrected drain hose, op test good"
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Customer complaint that unit is not making, ice, cycled ice maker, ice maker did not start cycle, ice maker is recieving 120vac , installed new ice maker , op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock"