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-The Fred's Team

Local Reviews
for Bentleyville, OH

Fred's Appliance Service Rated 4.1 out of 5 stars based on 8 customer reviews

Map of Bentleyville, OH

service




Review of Fred's Appliance Service

good service


Map of Bentleyville, OH

Rude, Excessive billing




Review of Fred's Appliance Service

I posted a review on Yelp


Response from Fred's Appliance Service:

Hi Elizabeth, Thank you for sharing your review on Yelp and Fluid. The technician found that your dishwasher was not draining from debris inside the pump. We charged you the service fee to diagnose this issue and labor to clear the debris. We apologize if you feel that you were excessively billed. The labor that we charge is determined by a flat rate labor guide. This means, regardless of the time it takes your technician to complete the repair, we charge the same amount. We feel that this is the most fair as we wouldn’t want to charge more for a newer technician that might take extra time or less for our most senior technician that did the same job super efficiently. Our labor rates are guaranteed for 90 days and should you experience any issues with this repair over the next three months, we will get you taken care of without an additional labor charge. Thank you! The Fred's Team


Map of Bentleyville, OH

Fantastic service from Corina and her apprentice.




Review of Fred's Appliance Service

Thanks so much for your continued excellent service!


Map of Bentleyville, OH

Repair of Kitchen Aid Micro convection Oven




Review of Fred's Appliance Service

First visit tech misdiagnosed a Control Unit and User Interface Module. Second visit installed those parts and they did not fix the problem. Second visit tech diagnosed a new Magnetron. This tech told me if the cost of the first parts installed was more than the cost of the Magnetron then I would receive a refund of the difference. The third visit tech installed the Magnetron and fixed the problem but did not have the information need to determine the difference in cost. I called the office to request a credit on my credit card.


Response from Fred's Appliance Service:

Hi Raymond, Thank you for taking the time to submit your review! Sometimes we do make mistakes when ordering parts, but we are always honest about what parts are truly needed. The refund was processed for you this morning at 10:03am. We are happy to hear that your unit is back up and running again! Have a great weekend! The Fred's Team


Map of Bentleyville, OH

Great Service!




Review of Fred's Appliance Service

I was given a "window" of 8-11 for my appt. My technician arrived shortly after 9AM and the repair was completed by 9:45. Awesome!!!!!!


Map of Bentleyville, OH

Excellent Service




Review of Fred's Appliance Service

Corrine was very professional and got the job done quick. She also gave a tutorial on the dishwasher!


Map of Bentleyville, OH

Dishwasher Not cleaning properly




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Sheree, Thank you so much for submitting you feedback to us. We truly appreciate it. I did some investigation and it appears our technician recommended trying different types of soap and reducing the amount you use each cycle. Let us know if this helps the issue or not. If you are still having problems, let us know and we will be happy to come take another look! Have a great weekend! The Fred's Team


Map of Bentleyville, OH

Clearly experienced, efficient, effective




Review of Fred's Appliance Service

Engineer got to the cause of the problem quickly, solved the issue and went soon after


Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE254ESS1 CC that there is clicking and not working. Ran diag 8-4 Drain Motor Electrical Problem. Ran a calibration did not drain. Removed the drain pump found glass in pump. Removed the glass. Optest ok.

Near Solon Rd, Bentleyville, OH 44022
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSC48QVS02 Installed motor and chute door. Op test ok

Near Riverview Ct, Bentleyville, OH 44022
Brian M.

Brian M.

DRYER WHIRLPOOL NED4655EW1 Cc unit not heating properly Found blower wheel had spun off motor Reattached motor

Near Solon Rd, Bentleyville, OH 44022
Jason N.

Jason N.

WASHER WHIRLPOOL WFW5620HW0 "Cc unit coding lo flo and error codesCustomer states it doesn’t drain all the way, and the unit will lock up. Ran diagnostics, found code f8e3 for overflow condition. Turned water valves back on, ran diagnostics test. Found unit cold valve staying open the entire test cycle. Unplugged unit, still adding cold water, inlet valve is stuck open. Unit needs dual inlet valve(cold). Customer not repairing at this time, wants to order part himself and install."

Near Cannon Rd, Bentleyville, OH 44022
Jason N.

Jason N.

DRYER MAYTAG MGD7230HW0 "Cc unit not drying clothing wellRan diagnostics, no codes stored. Ran diagnostics cycle, all functions passed. Cust states small loads seem to come out the dampest or mixed loads. Advised customer about load size when using sensor dry options, or using timed dry function for these types of loads. Airflow through vent outlet good. Flame cycling on and off properly. Unit is working as designed."

Near Chagrin River Rd, Bentleyville, OH 44022
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSC48QVS02 Cc: ice door not openingCustomer stated the ice door would not open. Customer attempted to show issue. Could not duplicate issue. Unit functioning as designed. Advised customer motor could be overheating. Quoted for ice door motor and ice door. Unit functioning as designed. Op test ok

Near Riverview Ct, Bentleyville, OH 44022
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSC48QVS02 Cc: ice door not sitting properlySnapped ice door in place. Tested. Op test ok

Near Riverview Ct, Bentleyville, OH 44022
Brian M.

Brian M.

WASHER WHIRLPOOL WFW8620HC2 Cc of water in drawer Found dispenser leaking into load and go drawer Replaced dispenser Ran test cycle OP Test Ok

Near Pinecrest Dr, Bentleyville, OH 44022
Joe O.

Joe O.

WALL OVEN KITCHENAID KEMS308SSS04 Installed fan motor and blade. Ran test cycle. Op test ok

Near Riverview Ct, Bentleyville, OH 44022
Joe O.

Joe O.

WALL OVEN KITCHENAID KEMS308SSS04 "Cc: rattling noiseFound shaft play in connect fan motor. Needs covect fan motor and blade; ordrng 1 W10794022 (motor-fan13033), used 1 SHIPPING (shipping and handling) from stock"

Near Riverview Ct, Bentleyville, OH 44022
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSSC48QVS02 Cc: ice bin not sitting properlyIce bin slid right in. Could not duplicate issue. Op test ok

Near Riverview Ct, Bentleyville, OH 44022
Brian M.

Brian M.

DISHWASHER KITCHENAID n/a Cc unit will not drain Removed drain pump and found debris inside Cleared debris ran test cycle OP Test Ok

Near Grey Fox Run, Bentleyville, OH 44022
Corina B.

Corina B.

RANGE KITCHENAID KSEB900ESS0 Checked continuity on the oven sensor. Replaced the oven sensor and the main control. Brought core and wire harness back for return. Heated oven to 350*. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock

Near Solon Rd, Bentleyville, OH 44022
Corina B.

Corina B.

RANGE KITCHENAID KSEB900ESS0 "CC that the food is burnt on the top and raw in the middle. Ran diag f6e1 Over Temp. Checked the temp sensor 1075 ohms. Will need to replace the wire harness. ; ordrng 1 W10580306 (harns-wire), used 1 SHIPPING (shipping and handling) from stock"

Near Solon Rd, Bentleyville, OH 44022
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "CC that the water and ice do not work, lights came back on. Found the deli control had corrosion on the board and wires. Will need a new door and control. Cycled the ice maker found the fill tube frozen. Steamed out the fill tube."

Near Solon Rd, Bentleyville, OH 44022
Joe O.

Joe O.

DISHWASHER KITCHENAID KUDS35FXSS2 Installed adjuster kitOp test ok

Near Eagle Nest Dr, Bentleyville, OH 44022
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFA25ERSS "Cc of unit not cooling Found compressor again not running unplugged unit waited and plugged back in Compressor running and frost returned Checked resistance of thermistor, thermistor in range Spoke to Sr tech and advised that control board may be the issue Customer does not want to repair"

Near Grey Fox Run, Bentleyville, OH 44022
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KBFA25ERSS At arrival this is Not the fridge the owners Mom showed me yesterday Cc of no cool Found compressor not running Used compressor tester OP TEST OK Used start device kit from over stock Frost pattern started to show Unit is in garage Advised to let cool for 48 or more depending on garage temps OP TEST OK ; used 1 W10613606 (START DEVICE ) from stock

Near Grey Fox Run, Bentleyville, OH 44022
Brian M.

Brian M.

REFRIGERATOR KITCHENAID WRX988SIBM01 Customer purchased unit second hand and the seller told them that every so often they have to defrost the unit or unit gets hot It has been running since 7-3-19 so under week Found temps in fridge to be at 35 and freezer at -4 I do not see an issue at this time no frost build up

Near Grey Fox Run, Bentleyville, OH 44022
Joe O.

Joe O.

DRYER MAYTAG MED6630HC0 Cc: not drying in any cycle besides timed dryFound customer washing mixed loadsAdvised customer on the usage of the moisture sensor and how it functionsRan test cycleOp test okRan entitlement for pop

Near Eagle Nest Dr, Bentleyville, OH 44022
Joe O.

Joe O.

DRYER MAYTAG MED6000XG2 Cc: over heatingFound unit heating in air fluffFound element openFound element shorted to groundChecked thermostats Needs elementReplaced elementOp test ok ; used 1 WP8544771XXX (XXX DO NOT RESTOCK XXX10349) from stock

Near Grey Fox Run, Bentleyville, OH 44022
Jeff M.

Jeff M.

HOOD KITCHENAID KIRD80QVSS Installed new part unit op tested good

Near Grey Fox Run, Bentleyville, OH 44022
Jeff M.

Jeff M.

HOOD KITCHENAID KIRD80QVSS "The micro switch for the retractable hood failed needs replaced ; ordrng 1 WPW10240604 (SWITCH), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Grey Fox Run, Bentleyville, OH 44022
Robert A.

Robert A.

DRYER MAYTAG MEDB755DW2 "Installed drum and rollers, op test ok"

Near Quail Ridge Dr, Bentleyville, OH 44022
Robert A.

Robert A.

DRYER MAYTAG MEDB755DW2 "Found drum out of round, rollers warn; ordrng 1 W10899578 (DRUM) and 2 WPW10314173 (ROLLER)s"

Near Quail Ridge Dr, Bentleyville, OH 44022
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFC2062FEZ01 Replaced the damper door. Optest ok.

Near Chagrin River Rd, Bentleyville, OH 44022
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFC2062FEZ01 "Cust showed pop, sent pic. CC that there is a noise when it’s running. Ran diag found the damper motor is grinding when opening and closing. Will need a new damper motor. Called SM to order part.; ordrng 1 WPW10594329 (control)"

Near Chagrin River Rd, Bentleyville, OH 44022
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFC2062FEZ01 "Cust showed pop, sent pic. CC that there is a noise when it’s running. Ran diag found the damper motor is grinding when opening and closing. Will need a new damper motor. Called SM to order part.; ordrng 1 WPW10594329 (control)"

Near Chagrin River Rd, Bentleyville, OH 44022
Dan H.

Dan H.

MEDB835DW3 MAYTAG DRYER Customer complaint of loud squeaking noise, found idler pulley seized, installed new idler pulley , op test good ; used 1 279640 (PULLEY-IDLER )

Near Winding River Trail, Bentleyville, OH 44022
Corey L.

Corey L.

WED75HEFW1 Whirlpool Dryer Customer complaint dryer does nothing after touching start button, confirmed unit only turns power light on, ran diagnostics found f2e1 stuck key, and f4e4 L2 low voltage, had customer cycle breaker, breaker was tripped, op test good, customer said there was a power outage a few days ago; Job Cmpltd

Near Liberty Rd, Bentleyville, OH 44022
Dan H.

Dan H.

KBHS179SSS06 KITCHENAID MICRO OVEN Installed new magnetron , op test good

Near Martingale Ct, Bentleyville, OH 44022
Chad  P.

Chad P.

KBHS179SSS06 kitchenaid microconvection Installed parts listed. Op test no good. Ran several times. Unit still not heating. No stored fault. Fault was likely from old service. Power out to high side. Needs mag. Two techs on return.

Near Martingale Ct, Bentleyville, OH 44022
Corina B.

Corina B.

WFW75HEFW0 whirlpool washer Replaced the parts list. Brought core back for return. Optest ok. ; Job Cmpltd

Near Grey Fox Run, Bentleyville, OH 44022
Corina B.

Corina B.

KBHS179SSS06 KITCHENAID MICROCONVECTION OVEN CC that the unit is not heating. Ran diag f6e0 Lost communication, will need a new control and UI. Will need 2 tech to pull unit out. RA notes say it has a short pigtail ; ordrng 1 WPW10350780 (cntrl-elec) and 1 WPW10466825 (cntrl-elec)

Near Martingale Ct, Bentleyville, OH 44022