Appliance Repair in Berea, Ohio
for Berea, OH
KRISTY - Berea, OH
Cost of repair half of new fridge. We decided not to fix it. Thank you!!
Whirlpool Oven Repair
Carol - Berea, OH
Please keep in mind that I am reviewing and not Fred’s or Chad’s visit. McCauley was the first service tech sent and diagnosed the problem and ordered parts. Chad was sent out on the second call and everything got worse from there and it took McCauley 3 more visits to diagnose the problem, order parts and repair it. Thank you McCauley. Fortunately these calls were covered by the warranty because really would not have been happy about this situation.
Fast, friendly service
TAMMY - Berea, OH
I love the service tracking app.
It was a pleasure to work with the techs sent . Very polite and knowledgeable .
KIMBERLY - Berea, OH
DANIEL - Berea, OH
WTW5000DW1 WHIRLPOOL WASHER issue with water level not adjusting per cycle. Calibrated and tested, still not filling more than normal amount.; ordrng 1 W11116590 (cntrl-elec)
NTW4516FW2 AMANA WASHER Customer issue that washer was not filling. Found that unit needed calibrated. Calibrated unit, tested ok.
WRS325SDHZ01 WHIRLPOOL REFRIGERATOR Not defrosting which is causing temperature in fresh food as well as freezer, to not be cold enough. Also, water filter is not allowing water to flow through.; ordrng 1 EDR1RXD1 (water filter) and 1 W10911770 (HARNESS) and 1 W11174836 (CONTROL )
MVWC360AW0 MAYTAG WASHER Installed gear case and agitator. Op test ok. ; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.