Appliance Repair in Berea, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Berea, OH
Zachary - Berea, OH
Very professional and knowledgeable. Will use this company again.
Shad - Berea, OH
Absolutely great service! The technician was extremely friendly, knowledgeable, and helpful. He took time to explain the issues and my options. He was great!!
Vits - Berea, OH
Marion - Berea, OH
He was a true delight! Went over and above to explain everything!
Vita - Berea, OH
John - Berea, OH
Prompt, courteous service!
Eric - Berea, OH
Marilyn - Berea, OH
The first visit did not solve my refrigerator problem. This can happen. I was happy that Corey returned the day after I called and took care of it.
Response from Fred's Appliance Service:
Hi Marilyn! Thank you for sharing your experience with us. We apologize for the multiple trips to your home. Our goal is to get it right on the first trip. Unfortunately, this was not the case for you. However, we are glad to hear that Corey was able to get your refrigerator taken care of. If you have any questions about your repair please let us know. Thanks and have a good day! -The Fred's Team
Still not working
Marilyn - Berea, OH
The service was prompt and the technician polite. However, my refrigerator is still not working right. It remains to be seen whether it's taken care of.
Response from Fred's Appliance Service:
Hi Marilyn! Thanks for your feedback and we apologize that the issue with your refrigerator is still not resolved. It looks like we have you back on schedule for tomorrow morning. If you have any questions about your return visit beforehand just let us know. Thanks and have a good day! -The Fred's Team
Deb - Berea, OH
Dryer was fixed by Corina. She was knowledgeable and professional. Have been using Fred’s appliance repair for a few years for all our appliances. Nothing but great things to say about their services
Kevin - Berea, OH
Cory was very professional and knowledgeable. Setting up appointment was very efficient and easy,
Rita - Berea, OH
I have a refrigerator/freezer that I purchased from Best Buy in Late June 2019. We purchased it for our garage. Our garage has a heater designated for our garage. We keep the temperature at of 60 degrees in the winter. The freezer does not freeze thoroughly. I have lost a number of different Items. When the gentleman came out I opened my garage early because of the social distancing to protect him. He did not run a diagnostic test. He immediately blamed it on the fact that it was in the garage. I have had a refrigerator/freezer for years in this same garage and have never had a problem. I purchased a new one so it would be larger than what I had. Whirlpool was going to send out a senior tech but the company that you use is the same company that came out. They said if they don't find anything wrong with it that they will charge me. There is something wrong with the freezer. I have had a piece of bread in the freezer for 5 days and you can still squish the bread. I have already paid 600.00 for this freezer that is not working properly that is less than 1 year old. I will not put another dime into it. I feel like I need to put it out on the tree lawn. I just want a diagnostic test on the freezer. There has to be something wrong with it. (Fan, Defrost, or sealed issue.) Rita Please respond
Response from Fred's Appliance Service:
Hi Rita! Thank you for sharing your experience. We are sorry to hear about the continuous issues with your refrigerator. When these units are placed in the garage the cold temperatures outside can manipulate the actual temperature of your refrigerator. If you're confident there is a functional failure of your appliance, we will gladly schedule you. Just note that we will be required to charge you $98 if no functional problem is found. If you have any additional questions or would like to set up a return visit we are here to help. Thanks! -The Fred's Team
Brian - Berea, OH
Lori - Berea, OH
Awesome!!! 5 star
Rosemary - Berea, OH
Nice young man
Paula - Berea, OH
Would use you in the future
David did a really great job
Laure - Berea, OH
Deb - Berea, OH
Everyone was awesome from initial call to the technicians. Extremely knowledgeable courteous and great work to fix the washer
dont understand this question
Ronald - Berea, OH
She was prompt, professional, and pleasant. Took care of our problem. so nice to see a trained woman in this field.
Exacellent service. Very knowledgeable technician.
Cheryl - Berea, OH
Would recommend Fred's Appliance for any appliance repairs. Arrived on time. Promptly repaired our dishwasher.
The technician was great!
Joan - Berea, OH
My dishwasher's pump broke while it was under warranty. The technician from Fred's Appliances quickly identified the problem and installed a new pump. Everything is fine now. Service was prompt and efficient.
Happy with the Service
Wendy - Berea, OH
I appreciated the communication as to when the repairman would be here. He was very nice and got the job done quickly.
Keene - Berea, OH
Our service technician was SO nice! I was so comfortable having her in my home. She was great at answering questions and even told me how to care for my machine moving forward. I told everyone how good she was. I highly recommend her.
Marc is great!
Deborah - Berea, OH
Marc is knowledgeable and very efficient. He explained the process to me, and repaired my washer in a relatively short period of time. He is a wonderful representative of your company.
Robert - Berea, OH
We needed fast service and Corina/Fred’s Appliance Repair was out very next day. She was very kind, knowledgeable, fast and efficient. Very satisfied!
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Door was damage but it was not needed found insulation preventing door flapper closing correct issue clear insulation and inserted 2 tspn of water it did not when thru,opt test ok"
WASHER AMANA NTW4516FW3 CC that the unit sensing then stops. Cust just moved in and the washer was not set up. Asked where the drain hose was at when having the problem. Drain hose was on the ground ran diag F8e1 no fill long fill. Advised cust the drain hose has to be 39 off the ground. Cleared code. Ran a calibration. Optest ok.
WASHER MAYTAG MVWX655DW1 "Customer complaint of a loud noise, customer had taken off hub and washplate to look at teeth but spinning shaft by hand noise is still heard, noise is in gearcase, quoted, to replace W11454734, customer does not want repair at this time, left quote; used 1 SHIPPING (shipping and handling) from stock"
DISHWASHER WHIRLPOOL KDPE234GPS0 "Customer complaint dishwasher not filling, ran diagnostics found f6e4 float switch open, found pea under float switch, removed, unit filled and washed on normal and express wash cycles, op test good"
REFRIGERATOR KITCHENAID KRSC503ESS00 "Installed new door, op test good"
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Unit is outside. Replaced all parts. Op test ok
REFRIGERATOR JENN-AIR JCD2295KEP "Cc unit not dispensing water. Can hear valve turn on when pressing pad. Took connection off at bottom of door. Pressed dispenser, a little water came out. Looked and found no filter in housing. Used by pass, water started dispensing correctly. Put old filter in to show customer. Water correctly coming out. Per owners manual page 34 of trouble shooting, says water filter can be clogged or needs to be changed. Recommend getting new water filter first and trying that. All the lines are good and with old filter/ bypass on, water dispensed correctly. Let customer know to buy new water filter. Unit test good."
WASHER WHIRLPOOL WTW5000DW1 "Cc complaint of noise. Found washplate totally stripped. Tightened down enough to be able to use for now. Will need washplate. Customer paid SVC, do not order parts ; ordrng 1 W10752283 (washplate), used 1 SHIPPING (shipping and handling) from stock"
DRYER MAYTAG MDG5500AWW "Customer complaint one dryer not working no lights would come on so it sat in garage for a yr and was brought inside and now works other dryer bought in its place is not heating also, looked and found gas to other unit off, Neptune dryer is operating properly as of now"
REFRIGERATOR MAYTAG MBF1958DEM00 "Replaced parts. Steamed and hot gun gasket, really deformed. Tested. Good. Leave door closed for half an hour to conform to cabinet. Op test ok"
REFRIGERATOR HOTPOINT HPS18BTHJRWW "Installed new evaporator fan motor, op test good"
WASHER MAYTAG MVW6230HW0 "Replaced strike. Tested. Ran diagnostics test, good. Op tested ok"
WASHER WHIRLPOOL MVWC415EW1 Cc not spinning. Found hub stripped from gearcase. Replaced off t/s. Ran calibration. Ran diagnostics. Ran a normal cycle and a drain and spin cycle. All tested good. Op test ok; used 1 W10528947 (HUB) from stock
RANGE WHIRLPOOL WGG745S0FS02 Replaced the control and ui. Optest ok.
WASHER MAYTAG MVWX655DW1 Hub stripped but couldnt take agitator out so it will need agitator as well gave estimate customer will not fix he will think about it
REFRIGERATOR HOTPOINT HPS18BTHJRWW "Customer complaint that unit is not cooling, fresh food section temperature at 64 degrees, freezer section temperature at 3 degrees, found evaporator fan not running, fan motor is receiving 120vac , unit needs new evaporator fan motor, customer does not want repair at this time ; ordrng 1 WR60X23584 (Fan motor), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replaced part. Tested. Good. Settings set to recommended, good. Op test ok"
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 "Installed dispenser asm, op test good, advised to monitor"
RANGE MAYTAG MER6600FZ2 Customer had POP. Cc oven not goin past pre heat. Found main harness sparked and burnt. Do not have one on truck stock. Ordering main harness ; ordrng 1 W11134676 (harns-wire)
REFRIGERATOR WHIRLPOOL WRT111SFDM04 Missing part W11299027 will need broken. Ordering put. Replace all at once. Place on cancellation list. ; ordrng 1 W11299027 (deflector)
REFRIGERATOR MAYTAG MBF1958DEM00 "Cc of noise and frost in FZ. Noise coming from damper, found gasket worn down. Ordering damper and FZ gasket.; ordrng 1 W10443312 (gasket-fip) and 1 WPW10594330 (control)"
DISHWASHER KITCHENAID KUDS02SRSS0 "Cc unit not washing correctly. Found loud pump motor. Watch spray arms rotate. Moving slowly. Also dispenser is gunked up and hard to close, rinse aid cap is broken. Recommended getting that replaced as well. Called and let know, customer already paid SVC, do not order parts ; ordrng 1 WP8564929 (cap) and 1 WPW10224430 (dispenser) and 1 WPW10780877 (pump&motor), used 1 SHIPPING (shipping and handling) from stock"
WASHER WHIRLPOOL MVWC415EW1 "Cc not spinning. Found motor fault and stuck key error code. Cleared error codes. Ran diagnostics, all components working. Ran manual test for spin and agitate, both both low and high working. Ran a normal/drain spin cycle. Ran the whole cycle through and spin is working low and high, showed customer. Good, no excess noise. Looked underneath at components. All look good. Make sure when doin a cycle clothes/items are spread out evenly so wont get tangled around agitator. Ran a calibration. Good. Unit test good. Op test ok"
REFRIGERATOR WHIRLPOOL WRX735SDHV02 "Replaced Icemaker, tested. Icemaker called for water. Good. Give 24 hours for a full basket of ice. Good. Op test ok"
DRYER WHIRLPOOL WED49STBW1 "Replaced parts. Felt around, didnt feel any sharp surfaces. Good. Op test ok"
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is not spinning and making a clicking noise , ran diagnostics found f5e3(lid lock fault) and f5e2(lid switch fault) error codes, lid switch is not reading correct ohms, installed new lid lock , op test good ; used 1 W11307244 (Lid lock) from stock"
REFRIGERATOR KITCHENAID KRSF505ESS01 Call whirlpool tech line is the same issue spoke to Austin explain everything been replaced he told me to check reading on thermister check could not get a reading then he said before calling and internal wiring issue he ask for me to steam all ice and check if all connector are connected on evaporator check and is good call tech line again spoke to jowell explain everything is not repairable file number is the same one
REFRIGERATOR WHIRLPOOL WRX735SDHV02 Called and spoke to customer about symptoms. Customer said it is ok to order parts today. ; ordrng 1 W10882923 (icemaker) and 1 W11043013 (valve) and 1 WPW10300024 (icemaker)
WASHER AMANA NTW4516FW3 CC that the unit is leaking. Found the cold water supply line not tight. Tightened the supply line. Optest ok.
DRYER WHIRLPOOL WED49STBW1 CC clothes still getting snagged. Took a pillow case and found more sharp edges that could be snagging loathes. Called whirlpool. Joel. look around and feel around found snagging pieces. Replace as necessary and see what happens. Make sure no gaps between drum and bulkhead. Ordering baffles.***place on cancellation list ; ordrng 3 WP692490 (baffle-drm)s
WASHER KENMORE 11028062800 Replaced part. Tested. Ran service diagnostics. Good. Went to manual mode. Unit locked. Good. Op test ok.
DISHWASHER MAYTAG MDB4949SHZ1 "Cc drying, questions of cycles. Went through unit diagnostics. No error codes. Diagnostics cycle, all components working correctly. Wash motor and water valve good. Dispenser door opened. Drain good, and heater turned on at end. Went over making sure to have hot water running at sink before starting unit up. Per owners manual page 10 the use of rinse aid added with heated dry Use option with rinse aid to provide best drying results. Use Heat Dry for optimum drying performance. Changed setting on rinse aid to 3. Advised to make sure per owners manual pg 6 Tough soiled items should be loaded with soiled surfaces facing down and inward to the spray. This will improve cleaning and drying results. Do not have caked up debris on items. Also make sure sprayer arms are not blocked from moving. Tested unit. Everything test good. Tested water, GPG RATING is about 10, right in the middle before very hard. Op test ok."
REFRIGERATOR KITCHENAID KRSC503ESS00 CC that the unit is not making ice. Found the wire is pinched at the door. Will need a new door. ; ordrng 1 LW10728959 (Door)
DISHWASHER WHIRLPOOL WDF560SAFW2 "Customer complaint dw leaking when we started first time, started cycle, found unit leaking from water inlet at tub, found cover loose not holding air trap and inlet hose to tub, tightened, op test good"