Appliance Repair in Berea, Ohio
for Berea, OH
LINDA - Berea, OH
BRIAN - Berea, OH
Excellent scheduling system. Kept posted with reminders, & let us know when tech would arrive. Great service. Promt and efficient.
DAVID - Berea, OH
Great service. Very knowledgeable
KEVIN - Berea, OH
My tech Macaulay was right on time, professional and courteous. His knowledge is next level and I couldn't be happier with his service.
CARLIN - Berea, OH
Chad was on time, neat in appearance, friendly and knowledgeable. A pleasure to meet and an asset to your business. Thank you.
MED5500FW1 Maytag Dryer Customer complaint dryer making a loud noise, started normal timed dry, confirmed the noise, the noise is coming from the blower wheel, found back of blower wheel had an unintended piece of plastic left over form the factory molding, this piece was rubbing on blower housing, removed excess plastic, op test good; Job Cmpltd,
WRS325FDAM04 WHIRLPOOL REFRIGERATOR Replaced led mod. Op test ok. ; Job Cmpltd
MFI2570FEZ01 MAYTAG REFRIGERATOR Installed door. Please allow 24 hrs for normal ice production. Op test ok. ; Job Cmpltd
KDFE104DWH1 KITCHENAID DISHWASHER Customer complaint that unit is not draining, found a piece of glass lodged in drain pump housing, removed, unit drained, op test good ; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.