Appliance Repair in Berea, Ohio
for Berea, OH
Fast, friendly service
TAMMY - Berea, OH
I love the service tracking app.
It was a pleasure to work with the techs sent . Very polite and knowledgeable .
KIMBERLY - Berea, OH
DANIEL - Berea, OH
LINDA - Berea, OH
BRIAN - Berea, OH
Excellent scheduling system. Kept posted with reminders, & let us know when tech would arrive. Great service. Promt and efficient.
WDF520PADB7 WHIRLPOOL DISHWASHER Pump and motor assembly not pumping water, diverter not working.; ordrng 1 W11025157 (pump&motor)
WTW4816FW WHIRLPOOL WASHER Found restriction in washer fill hoses. Removed debris. Tested ok. Advanced into wash cycle.; Job Cmpltd
WTW4816FW WHIRLPOOL WASHER Found error for long fill no fill. Cleared error, all components checked ok. Ran calibration and test cycles, operating properly.; Job Cmpltd
WTW4816FW2 WHIRLPOOL WASHER Could not find leak. Left water mitigation mat under washer to try to help detect any leaks.; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.