Appliance Repair in Berea, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Berea, OH
John - Berea, OH
Prompt, courteous service!
Eric - Berea, OH
Marilyn - Berea, OH
The first visit did not solve my refrigerator problem. This can happen. I was happy that Corey returned the day after I called and took care of it.
Response from Fred's Appliance Service:
Hi Marilyn! Thank you for sharing your experience with us. We apologize for the multiple trips to your home. Our goal is to get it right on the first trip. Unfortunately, this was not the case for you. However, we are glad to hear that Corey was able to get your refrigerator taken care of. If you have any questions about your repair please let us know. Thanks and have a good day! -The Fred's Team
Still not working
Marilyn - Berea, OH
The service was prompt and the technician polite. However, my refrigerator is still not working right. It remains to be seen whether it's taken care of.
Response from Fred's Appliance Service:
Hi Marilyn! Thanks for your feedback and we apologize that the issue with your refrigerator is still not resolved. It looks like we have you back on schedule for tomorrow morning. If you have any questions about your return visit beforehand just let us know. Thanks and have a good day! -The Fred's Team
Deb - Berea, OH
Dryer was fixed by Corina. She was knowledgeable and professional. Have been using Fred’s appliance repair for a few years for all our appliances. Nothing but great things to say about their services
Kevin - Berea, OH
Cory was very professional and knowledgeable. Setting up appointment was very efficient and easy,
Rita - Berea, OH
I have a refrigerator/freezer that I purchased from Best Buy in Late June 2019. We purchased it for our garage. Our garage has a heater designated for our garage. We keep the temperature at of 60 degrees in the winter. The freezer does not freeze thoroughly. I have lost a number of different Items. When the gentleman came out I opened my garage early because of the social distancing to protect him. He did not run a diagnostic test. He immediately blamed it on the fact that it was in the garage. I have had a refrigerator/freezer for years in this same garage and have never had a problem. I purchased a new one so it would be larger than what I had. Whirlpool was going to send out a senior tech but the company that you use is the same company that came out. They said if they don't find anything wrong with it that they will charge me. There is something wrong with the freezer. I have had a piece of bread in the freezer for 5 days and you can still squish the bread. I have already paid 600.00 for this freezer that is not working properly that is less than 1 year old. I will not put another dime into it. I feel like I need to put it out on the tree lawn. I just want a diagnostic test on the freezer. There has to be something wrong with it. (Fan, Defrost, or sealed issue.) Rita Please respond
Response from Fred's Appliance Service:
Hi Rita! Thank you for sharing your experience. We are sorry to hear about the continuous issues with your refrigerator. When these units are placed in the garage the cold temperatures outside can manipulate the actual temperature of your refrigerator. If you're confident there is a functional failure of your appliance, we will gladly schedule you. Just note that we will be required to charge you $98 if no functional problem is found. If you have any additional questions or would like to set up a return visit we are here to help. Thanks! -The Fred's Team
Brian - Berea, OH
Lori - Berea, OH
Awesome!!! 5 star
Rosemary - Berea, OH
Nice young man
Paula - Berea, OH
Would use you in the future
David did a really great job
Laure - Berea, OH
Deb - Berea, OH
Everyone was awesome from initial call to the technicians. Extremely knowledgeable courteous and great work to fix the washer
dont understand this question
Ronald - Berea, OH
She was prompt, professional, and pleasant. Took care of our problem. so nice to see a trained woman in this field.
Exacellent service. Very knowledgeable technician.
Cheryl - Berea, OH
Would recommend Fred's Appliance for any appliance repairs. Arrived on time. Promptly repaired our dishwasher.
The technician was great!
Joan - Berea, OH
My dishwasher's pump broke while it was under warranty. The technician from Fred's Appliances quickly identified the problem and installed a new pump. Everything is fine now. Service was prompt and efficient.
Happy with the Service
Wendy - Berea, OH
I appreciated the communication as to when the repairman would be here. He was very nice and got the job done quickly.
Keene - Berea, OH
Our service technician was SO nice! I was so comfortable having her in my home. She was great at answering questions and even told me how to care for my machine moving forward. I told everyone how good she was. I highly recommend her.
Marc is great!
Deborah - Berea, OH
Marc is knowledgeable and very efficient. He explained the process to me, and repaired my washer in a relatively short period of time. He is a wonderful representative of your company.
Robert - Berea, OH
We needed fast service and Corina/Fred’s Appliance Repair was out very next day. She was very kind, knowledgeable, fast and efficient. Very satisfied!
Hal - Berea, OH
Shad - Berea, OH
The experience was great. Our technician, Mac, was polite, courteous, and knowledgeable. Fred’s did a great job of keeping me informed of progress and timing of appointments. The main office was also very accommodating when I spoke with them concerning questions.
James - Berea, OH
Very nice repairman.
George - Berea, OH
Robert - Berea, OH
The service person was excellent. He was very friendly and he answered my questions.
DISHWASHER MAYTAG MDB4709AWB1 "Customer complaint most buttons not working, confirmed hi temp and heated dry selection working only, inspected ribbon for silver migration, no corrosion nor silver migration found on ribbon, uncoupled ribbin harness and reinserted, no change, unit needs console; ordrng 1 W10810390 (panl-cntrl), used 1 SHIPPING (shipping and handling) from stock"
DRYER AMANA NED4655EW1 "Customer complaint that unit is taking too long to dry, started normal dry cycle, unit heats, good airflow outside, unit is operating as designed"
REFRIGERATOR KITCHENAID KRSF505ESS01 Call whirlpool tech line spoke to leon he said to check thermistor from control if they read ok to replace ui and also run test 4 after steaming evap try checking ohms reading from control to thermistor but was not getting reading call whirlpool for help replacing ui ; ordrng 1 W10316760 (thermistor) and 1 W10822640 (cntrl-elec) and 1 WPW10425252 (cover)
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Customer complaint excessive snow and frost in frz so it was emptied and now ice has went away, confirmed only a small amount of frost on light switch, advised warm air entering unit causes the frost build up, gaskets are ok, slides check good, advised to monitor doors are fully shut and nothing caught in gaskets"
FREEZER WHIRLPOOL WZF34X18DW03 "Replaced part, put an extra shim at bottom. Tested, good. Op test ok"
DISHWASHER KITCHENAID KUDI02CRBS2 "CC that the unit is not working. Found the pump and motor are not running. Has 120 volts to the pump and motor. Will need a new pump and motor. ; ordrng 1 WPW10780877 (Pump and motor), used 1 Shipping from stock"
WASHER WHIRLPOOL WTW4816FW2 Part not needed. Customer had drain tube running across floor going directly into drain. Explained hose needs to be at least height of unit so the water will not siphon right out. Corrected. Put hose on sink next to washer. Owners manual can go more into depth. Customer will need to drill hole or find way for hose to stay in place. Unit is good. Op test ok
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Steamed and hot gun old gasket on door. Conformed right to cabinet. Was going to try to take off, saw insulation started to come off as well. Door gasket sealed for now. Ordering door. When return set as 2 job count, sometimes door takes a while to install and requesting double labor ; ordrng 1 LW11037733 (dor-fip)"
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 "Parts not needed. Customer thought the on/off switch for the humidity control lights up, but it does not, just a switch that turns on and off with dots on each side for indication. Light out, found light not screwed all the way in. Unit is good. Op test ok"
FREEZER WHIRLPOOL WZF34X18DW03 "Gasket fit but door is bowed at top, not allowing gasket to sit properly. Ordering gasket and door. If need be use a shim on bottom hinge. ; ordrng 1 W10746783 (dor-fmd) and 1 W10856583 (gasket-dor) and 1 WPW10481434 (nameplate)"
DRYER WHIRLPOOL LER5636LQ1 "Checked power from L1 to N 116 , from L2 to N 116 and from L1 to L2 235Volts. Found heating element short. Replace part from truck stock, Heater is cycling on and off. opt test ok . ; used 1 279838 (ELEMENT) from stock"
DRYER CROSLEY CED126SXQ1 "Customer complaint dryer didn’t stop when finished, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, using auto cycle will give you extended dry times if airflow is restricted, unable to duplicate the problem unit is operating as designed"
WASHER MAYTAG MHW5630HW0 "Replaced parts. Found debris in bellow, and found small holes. Reminded customer about checked and cleaning out bellow each wash. In owners manual gives proper loading instructions. Ran diagnostics test, no error codes. All components test good. Checked components and didn’t see any leakage. Op test ok"
WASHER MAYTAG MVW6230HW0 "Cc of noises when starts up, this unit is a top loader, customer had a front loader before. Explained the certain sounds will sound different. When changing from agitate to spin, and even valves opening and closing. Certain noises that are suppose to be there. Can also check owners manual. Went through a normal/regular wash. Showed customer and went over sounds, all are normal. Went into diagnostics mode, no error codes. Tested, all components working correctly. Looked underneath, good. Op test ok."
WASHER MAYTAG MVWX655DW0 "Cc agitate not working. Read through notes and saw that I did let customer know that the splines on the gearcase/washplate were deteriorating away and could cause future problems. That’s exactly what’s happening. Washplate/gearcase splines are almost gone. Will need gearcase/washplate. Gave estimate to customer. Does not want to go ahead with repair. Do not order parts ; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRT318FZDB00 "Customer complaint fridge still freezing things, confirmed temp was 31/32 in ff, blocked left side air return and replaced thermistor, advised customer to allow 24-48 hrs and monitor; used 1 WPW10384183 (THERMISTORXXACADEMY RETURNXX) from stock"
DRYER KENMORE 110.780628 Replaced the fuse. Cleaned dryer out. Unit is cycling properly. Optest ok. ; used 1 Shipping from stock
REFRIGERATOR WHIRLPOOL WRT318FZDB00 "Thermistor checks pass, Installed control box, installed foil tape to ff air vent blocking about 20%, advised to allow 24hrs for temps to settle"
DRYER KENMORE 110.780628 "CC that the unit is not heating. Found the thermal fuse is open. Jumped the fuse, unit started heating. Will need a new fuse and will need to clean the inside out. ; ordrng 1 WP3390719 (Fuse)"
REFRIGERATOR WHIRLPOOL WRT318FZDB00 "Customer complaint fridge is freezing things in fridge, confirmed, temps were 0 frz and 30 ff, setting is at the warmest setting, unit needs control box; ordrng 1 W11353813 (CONTROL BOX), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR GE GTS18XCSARWW "Customer complaint of a humming noise sounds louder in freezer, set unit to max cool to cycle cooling on, fans sound normal, no ic accumulation, advised to try and take a video next time it happens but there is only two moving parts and if it’s louder in the frz it’s most likely the evap fan WR60X23584, verbally quoted customer, office to email customer estimate with receipt ; used 1 SHIPPING (shipping and handling) from stock"
WASHER MAYTAG MVWX655DW0 "Cc unit not spinning. No error codes. Found hub stripped. Replaced from t/s. Notice that splines on gearcase and washplate are starting to deteriorate slowly. Are good for now. Gave estimate to customer. Tested in diagnostics and ran a calibration. Good. A lot of debris build up under washplate. Customer has afresh tablets, put on clean washer cycle with tablet inside. Op test ok. ; used 1 W10528947 (HUB) from stock"
REFRIGERATOR KITCHENAID KRSF505ESS01 "Customer complaint losing cool in ff, confirmed, temps 52, found ff evap frozen, cleared ice, thermistor was dark in color, replaced thermistor and installed with foil tape, replace control and fan asm, op test good, advised customer to monitor if ice builds up behind drawer"
REFRIGERATOR MAYTAG MBB2256GES "Cc unit not cooling, couldn’t hear refrigerator running or anything, temp was out, yesterday morning 5/5 unit started running and cooling. Also issue with FZ door, applies to tech bulletin, Bracket FZ door kit 12002230 discontinued. Tested temp. FF 40* and FZ 1*. Tested control and timer. Good. Frost pattern on evap. Looked at outlet, no signs of any marks, good. As of today everything test good. Told customer to monitor and if happens again will order timer WP67001036, control WP67003000. Op test ok"
DRYER WHIRLPOOL LER5636LQ1 "Cc that the unit is not spinning. Checked voltage L1 to N 120, L2 to N 120 and L1 to L2 240. Found belt broke off and pulley are wearing and tear. Replacing dryer kit from t/s. Op test ok; used 1 4392065 (DRYER REPAIR KIT) from stock"
WASHER WHIRLPOOL WTW8040DW1 "Cc clothes were still damp, water didn’t drain and drain pump sounds like it is making a funny noise. F9E1 long drain. Cleared code. Looked in tech sheet. Found drain pump higher out of range of resistance. Replaced from t/s tested. Ran test 51/52. All components working. Op test ok; used 1 W10876600 (PUMP-WATER ) from stock"
REFRIGERATOR MAYTAG MFI2269VEW4 Replaced part. Entered correct good. Good. Made sure temps are set to recommended. Set fast cool button for customer. Op test ok
WASHER MAYTAG WFW72HEDW0 "Replaced parts, tested, good. Ran diagnostics test, good. Op test ok**would recommend using clean washer cycle at least once a month"
REFRIGERATOR MAYTAG MFI2269VEW4 "Cc unit is turning on and off by itself, display went out this morning and hasn’t turned back on. Temp in FF is 48* and FZ is 30*. Compressor not running at this time. When you press buttons on display 0000 will pop up and do nothing else. Tested power from outlet, 120. Tested compressor with tester, good. Tested power to start device, not getting 120 from control. Ordering control. ; ordrng 1 WPW10310240 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
WASHER MAYTAG WFW72HEDW0 "Cc code popping up, F9E1. Long drain error, also F3E1 water level sensor errorUnplugged. Removed back of unit, removed drain pump housing. Cleared out debris. Blew through pressure hose. Ran diagnostics test, when water was suppose to drain, did not, could hear fan blades broken inside pump. Tested water level sensor, open. Air trap is gunned up. Ordering parts.; ordrng 1 W10903220 (trap) and 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water), used 1 SHIPPING (shipping and handling) from stock"
DRYER AMANA NED4655EW1 "CC that the unit takes to long to dry. Checked the voltage, good. Cycled the dryer on high heat 210* to 180*. Air fluff, good. The vent is clear. Working as designed. Optest ok."
REFRIGERATOR WHIRLPOOL WRT134TFDW00 "Cc unit FZ would not freeze, stuff will start to thaw, than FZ would kick on and Freeze. Noted that this unit is in a garage, depending on time of year if temp is below or over a certain degree unit will not function properly. Right not outside temp in garage is lingering around 55/56*. Temp in FF is 38* temp in FZ is about 5*, just came out of defrost mode. Customer had bag of ice inside and it is froze. Called techline David, documented unit is outside and went over temps that could be causing problems, that’s why you see FF working and FZ working intermittently. Refer customers to Whirlpool Customer Service if further more questions. Also owners manual page 4 explains temp conditions."
DRYER MAYTAG MED3500FW0 Replaced the heater. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
DRYER MAYTAG MED3500FW0 "CC that the unit will not heat. Found the thermal fuse and the heater are open. Found the vent is smashed. Will need to order a heater; ordrng 1 WP8544771 (element), used 1 SHIPPING (shipping and handling), and 1 WP3392519 (THERMAL FUSE 1540) from stock"