Appliance Repair in Brecksville, Ohio
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for Brecksville, OH
Shirley - Brecksville, OH
The young man who came out (second time) tried to explain why the new frig was so noisy. He did not put the part on that was sent us inasmuch as he did not think it would help the problem. It is very frustrating and irritating that the frig, new, makes so much noise.
Response from Fred's Appliance Service:
Hi Shirley, We appreciate your feedback and we are sorry to hear that you are dissatisfied with the noises of your refrigerator. All models are made a bit differently and it can be disappointing when a newer unit doesn't function the same as a former unit. We recommend reaching out to Whirlpool to see if they have any other tips or tricks to help decrease the noise of the compressor. Have a great weekend! The Fred's Team
Nick - Brecksville, OH
On time and completed the repair quickly
Jeffrey - Brecksville, OH
Laurel - Brecksville, OH
Dan was extremely efficient, not too chatty yet very pleasant, and an overall great tech to have come and fix my oven. I would request him for the next time.
Pat - Brecksville, OH
Both techs from Fred's Appliances were friendly and professional. To the best of my knowledge to date (so far oven is functioning properly) performed their work correctly. Will use them again should an appliance need to be repaired. Very responsive!
Kayla - Brecksville, OH
Excellent service call
Jeffery - Brecksville, OH
Difficult installation of heating coil to our dishwasher was handled very well.
Marcy - Brecksville, OH
Susan - Brecksville, OH
The tech did a great job and was friendly and efficient. Well done!
Ben - Brecksville, OH
RANGE KITCHENAID KEBS208SSS00 "Installed new door glass, op test good"
DRYER MAYTAG MEDB765FW0 "Customer complaint that unit is not working, confirmed, unit needs new control and user interface ; ordrng 1 W11089306 (overlay) and 1 W11089308 (cntrl-elec)"
REFRIGERATOR KITCHENAID KRFC704FSS00 "Cleared ice from evaporator , installed new cover and control"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 The noise the customers hearing is the compressor kicking on and kicking off customer states the noise will last for 45 minutes to an hour and a half which is roughly how long the compressor will run to cool the fridge. Their kitchen and living room and dining room is just one giant open room they’re hearing the noise from the fridge that sounds amplified because it’s an open area
REFRIGERATOR GE PFE28RSHESS Unit was not cooling properly I found the fresh food evaporator fan installed upside down. Unit tested good
DRYER MAYTAG PYE2300AYW Installed new part unit op tested good
DISHWASHER KITCHENAID KUDS35FXSS9 "Customer complaint upper rack keeps falling out of track, confirmed found all four wheels broken off, replace adjusters with part sent, op test good"
REFRIGERATOR KITCHENAID KRFC704FSS00 "Customer complaint that unit is not cooling, fresh food section temperature at 62 degrees, freezer section temperature at 0 degrees, found fresh food section evaporator frozen solid, customer has not received fresh food section evaporator cover, unit needs new fresh food section evaporator cover and control per service pointer W11329116C, ordering new cover, left control with customer temperature install on return visit; ordrng 1 W11167902 (COVER)"
REFRIGERATOR GE PFE28RSHESS Connected GE tool found 4 firmware updates that needed to be installed Installed updates Normal operation continued Advised to give it 48-72 hours to see temps adjust
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 I was unable to duplicate the issue but I did re-level the fridge unit tested good
DRYER MAYTAG PYE2300AYW Heating element is open and the thermal fuse is also open; ordrng 1 LA-1044 (element) and 1 LA-1053 (thermo kit)
REFRIGERATOR WHIRLPOOL WRSA15SNHZ01 "Customer complaint of glue residue on door, confirmed, advised customer to use a micro fiber cloth and a stainless steel cleaner to remove, unit is operating as designed"
REFRIGERATOR KITCHENAID KBF042FTX03 "Customer complaint that unit is leaking water, found evaporator drain tube clogged, cleared, op test good"
REFRIGERATOR GE PFE28RSHESS "Customer complaint everything in fridge is freezing, confirmed, temps were 16 ff and -11 in frz, sp stating software update must be installed WR60X10356, sp stating no longer requires an update to install ff evap fan REF03-18, spoke with tg, tg to contact bj about how to proceed"