Appliance Repair in Brecksville, Ohio
for Brecksville, OH
very knowledgeable, professional and pleasant.
Andras - Brecksville, OH
MEGAN - Brecksville, OH
Courteous and efficient.
TC - Brecksville, OH
RICHARD - Brecksville, OH
Fred's provides excellent service. I am not happy with Lowes reimbursement however. I had to call Lowes 10 times for three days and wait on hold for over 15 minutes before I got thru to a person, because Antonette had to talk with her supervisor before sending me the reimbursement to be delayed 14 days. Not happy with Lowes.
VALERIE - Brecksville, OH
GFSS6KKYCSS GE REFRIGERATOR CC that the fz is not cooling. Ff 38 fz 38. Removed the fz evap cover waited 10 min, the top of the evap is covered in frost. Checked compresser 1.24amps. Will need a new evap, Job Cmpltd
FEF366ECC FRIGIDAIRE RANGE The unit had a burnt wire on the right side of the bake ele. I repair the wire unit tested good;
KBFO42FTX03 WHIRLPOOL REFRIGERATOR , Installed new parts unit tested good in the look up the door rails originally showed and parentheses two. So I assumed two rails were going to show up but only one did. Customer wants the other rail replaced also paid in full; ordrng 1 WP2320616 (RAIL)
WDT970SAHZ0 WHIRLPOOL DISHWASHER CC that there is water leaking underneath. The water is leaking at the waterline. Advised cust to have a plumber install a new water line. Water is not turned on from it leaking. Could not run unit. ; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.