Appliance Repair in Brecksville, Ohio
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for Brecksville, OH
Mike - Brecksville, OH
Paul is a great example of customer service and knowledge. He explained in understandable terms the problems with our washer and what he needed to do to fix the problem.
Great service and Tech!
Jared - Brecksville, OH
Technician very qualified
Paul - Brecksville, OH
The technicians showed up on time, dressed very professional and very quick with their work. They were very neat and organized and solved our issue. Highly recommend Fred's Appliance Service.
Solved our problem, I hope
Connor - Brecksville, OH
great service persons
andras - Brecksville, OH
tom - Brecksville, OH
ANDRAS - Brecksville, OH
Response from Fred's Appliance Service:
Hello Andras, Thank you for your review! I reviewed your service history and your technician thoroughly diagnosed your refrigerator and noted everything was working as designed. However, if you are having any trouble at all, do not hesitate to give us a call and we will be happy to take another look! 1-800-45-FREDS. Have a great week! The Fred's Team
victoria - Brecksville, OH
gaile - Brecksville, OH
Very good customer service
Dedicated service people who instill confidence.
PATRICIA - Brecksville, OH
Chad and trainee David were fast and efficient in their work here. Friendly and professional and fast.
WASHER KENMORE 110.270826 "Checked washer, not making sound currently. Lubricated around suspension mounts to help with any issues there. Ran ops test, operating properly. Set down mitigation mat."
RANGE KITCHENAID KODE500ESS00 "Installed control, op test good"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Refrigerator temperature at 40, freezer at 28 degrees. Ran diagnostic tests, all components testing properly. Observed improper frost pattern on evaporator coil. Spoke to Austin from tech line. Office to order compressor, evaporator coil, and filter drier.; ordrng 1 W10507884 (compressor) and 1 W11179385 (FILTER DRIER) and 1 WP2188822 (evaporator)"
RANGE KITCHENAID KODE500ESS00 "Customer complaint when using lower oven for a long time then starting the top oven both elements shut off, ran diagnostics found f1e1 error, tech sheet stated to replace appliance manager, found part warrantied for 60 months; ordrng 1 W10801665 (APP MAN. )"
WASHER KENMORE 110.270826 Checked in part. Installed suspension and tested on wash cycle. Washer is operating properly. Set down mitigation mat.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
RANGE JENN-AIR JGS9900BDS "Customer complaint bake not working, confirmed customer had ignitor disconnected and wire nutted, installed ignitor, ignitor is getting constant power, unplugged unit to shut ignitor off, found mouse feces all over back wires, infestations are not covered under warranty, advised customer not to spend money on a mouse hunt out of warranty, customer looking into a new unit"
DISHWASHER KITCHENAID KDTM404ESS3 Replaced sump assembly and drain hoses. Tested ok.
WALL OVEN WHIRLPOOL WOD93EC0AS04 Replaced temperature sensor. All tested and preheated ok.
DISHWASHER KITCHENAID KDTM404ESS3 "Unit still has very strong odor. No excessive food is built up to cause odor. Office to order sump assembly, and both drain lines.; ordrng 1 8269144 (hose,drain) and 1 W10651070 (hose-drain) and 1 W10861526 (pump&motor)"
REFRIGERATOR WHIRLPOOL WRF560SEYM01 Bottom plastic on door itself is broken. Office to order door cam and door.; ordrng 1 LW10413519 (dor-fip ms) and 1 WPW10470155 (cam-door)
DISHWASHER WHIRLPOOL KDFE104DSS5 Replaced control. All tested ok.
WALL OVEN WHIRLPOOL WOD93EC0AS04 "Unit is not registering temperature loss. Office to order temperature sensor.; ordrng 1 W10859573 (sensor 81.11), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER KENMORE 110.270826 "Estimate only for suspension, customer will think about doing repair. Service only today.; ordrng 1 8564009 (suspension), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WALL OVEN KITCHENAID KEBC177KSS03 "Customer complaint oven bake and broil not working, fuse is good, power to unit is correct, elements are within range, found burn marks on several resistors on control, unit needs new main control, main control is unavailable, unable to repair"