Appliance Repair in Brecksville, Ohio
for Brecksville, OH
MEGAN - Brecksville, OH
Courteous and efficient.
TC - Brecksville, OH
RICHARD - Brecksville, OH
Fred's provides excellent service. I am not happy with Lowes reimbursement however. I had to call Lowes 10 times for three days and wait on hold for over 15 minutes before I got thru to a person, because Antonette had to talk with her supervisor before sending me the reimbursement to be delayed 14 days. Not happy with Lowes.
VALERIE - Brecksville, OH
ELAINE - Brecksville, OH
He fixed the problem, but it came back the next day.
WRX988SIBM03 WHIRLPOOL REFRIGERATOR Water pressure checks good at 60 psi. Replaced line and interface. Still dripping at disp. Found line not fully seated at valve. Reseated connection. Dripping stopped. Advised to monitor. Op test ok. ; Job Cmpltd
JDB8200AWP1 KITCHENAID DISHWASHER Customer complaint that unit is leaking, started unit on normal wash, unit is leaking from the diverter valve grommet, qouted customer, ordering part ; ordrng 1 WPW10195677 (grommet), schdld next appmnt for 8/25 FR
JDS1450DP1 JENNAIRE RANGE Repaired solder joint on filter board. Op test ok. ; Job Cmpltd,
WVW53UC0FS1 WHIRLPOOL HOOD Customer complaint that units led lights are not working, lights will come on briefly if you tap on the hood, removed lights and board found loose connection, corrected, op test good; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Your technician, Jeff, just left so I can write my review. I have been very impressed with this business from day one, very businesslike, very professional, very helpful. The ease of scheduling an appointment online was much appreciated. And being able to track your technician's progress was a terrific perk. I could go ahead and do other things about the house while waiting. The phone alert that he was on his way-excellent. Jeff arrived and checked my disabled washer. An expensive part was available, but given the washer's age, Jeff's suggestion was a new washer was the way to go, rather than to keep putting money into this 2003 appliance. (I had the same feeling). Jeff was friendly and professional.
I highly recommend Fred's Appliance and will definitely use again if
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.