Appliance Repair in Brecksville, Ohio
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for Brecksville, OH
Highly Recommend Freds
Nancy - Brecksville, OH
Fred’s has the best customer communication and scheduling system I’ve ever seen. They take the guess work our of scheduling, let you know exactly when they’re going to be there, and show up when they say they will. Their technicians are professional and expert with the repairs they make.
The schedulers were great. The tech was personable, knowledgeable and you could see it was his passion. He cared about his job and about me as his cus
Leisa - Brecksville, OH
Emily - Brecksville, OH
Mac was friendly, professional, and was able to diagnose the problem quickly. He did a great job.
Excellent service under store extended warrentee.
Richard - Brecksville, OH
Mac is a younger fellow and you might think that he doesn't have the skills to service the product very well, BUT you would be wrong. He had the job completely done in less than a half hour. His conversation was professional and interesting. I would have him back in a flash. I also like the automated appointment confirmation phone system.
Quickly resolved the issue
Joseph - Brecksville, OH
Dan showed up, changed out the seal for the oven, and was on his way. Polite and professional.
Robert - Brecksville, OH
Fred's has always been great.
Mike - Brecksville, OH
Mike - Brecksville, OH
Paul is a great example of customer service and knowledge. He explained in understandable terms the problems with our washer and what he needed to do to fix the problem.
Great service and Tech!
Jared - Brecksville, OH
Technician very qualified
Paul - Brecksville, OH
The technicians showed up on time, dressed very professional and very quick with their work. They were very neat and organized and solved our issue. Highly recommend Fred's Appliance Service.
RANGE KITCHENAID KEMS306BBL1 "Customer complaint inner door glass is broken, confirmed, replaced with pre ordered part, op test good"
MICROWAVE JENN-AIR JMC3415ES01 "Installed panel, customer says it’s better but still can’t open with one hand, customer does not have unit fastened in place, she is expecting trim installed by contractors soon and they will make it permanent and not push backwards when trying to open door, unit is operating as designed"
REFRIGERATOR JENN-AIR JS48PPDBDA "Customer complaint water leaks underneath unit every time water gets dispenser, found 1/4” water line only halfway inserted into valve, installed line fully into valve and locked, test 6 cups of water with no leak, op test good, no room under built in fridge for wm"
RANGE JENN-AIR JGD8430ADB "Customer complaint ignitor on back left not working, confirmed getting no spark, removed burner head found electrical tape holding ignitor to harness deteriorating preventing contact, removed tape, tightened clip on harness to fit ignitor more snug, reinstalled burner head, op test good"
DISHWASHER JENN-AIR JDB1250AWS "Installed new drain hose, op test good"
MICROWAVE JENN-AIR JMC3415ES01 "Part has not arrived yet, rescheduled for tomorrow.; schdld next appmnt for 2/5 TUE 1-4"
DISHWASHER JENN-AIR JDB1250AWS "Customer complaint that unit is not draining, confirmed, drain pump is working, found drain hose clogged, unit needs new drain hose ; ordrng 1 WP99002652 (hose- drai 56.94), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE WHIRLPOOL WFG745H0FS1 "installed sensor, Op test good, if problem returns order control W10881753"
RANGE KITCHENAID KEBS209BSS01 "Spoke to customer, rescheduled for Tuesday after 9 am. Put in for 10am to 1pm time slot.; schdld next appmnt for 2/5 TUE 10-1"
RANGE ELE KITCHENAID KEMC308KSS0 Replaced magnetron tube. All tested ok.
DISHWASHER KITCHENAID KDTE334GPS0 Replaced top rack clip. All tested ok.
RANGE WHIRLPOOL WFG745H0FS1 "Customer complaint oven will not work at all says feature not available, confirmed bake nor broil displays feature not available when selected, fans diagnostics found sensor open, unit needs new oven temp sensor; schdld next appmnt for 2/1 FRI !"
MICROWAVE WHIRLPOOL KEMC308KSS0 "Magnetron tube is open and burned. Office to order magnetron.; ordrng 1 WP4375424 (magnetron 310.78), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER KITCHENAID KDTE334GPS0 Dispenser guard clip is broken. Office to order clip.; ordrng 1 W10919676 (clip)