Appliance Repair in Broadview Heights, Ohio

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Local Reviews
for Broadview Heights, OH

Rated 4.7 out of 5 stars based on 31 customer reviews

Map of Broadview Heights, OH

Excellent service. Prompt and complete.




This was a warranty covered service call. I believe Chad to correctly diagnose the problem and to provide complete repair with information to me as to the problem and correction.


Map of Broadview Heights, OH

Pricey and messy




No clean up after the small microwave job, and the only place I've heard of that doesn't apply trip charge towards the labor. Also took two trips and almost two weeks for a basic microwave repair.


Response from Fred's Appliance Service:

Hi Bill, Thank you for taking the time to submit your review. We apologize that the service area was not cleaned up after repair. We will certainly look into this so it will not happen again in the future. As for pricing, we simply keep all of our charges separate so you know exactly what you are paying for. We wouldn't want to charge inflated labor charges just so we could say we are applying the service charge to the repair. Thank you, The Fred's Team


Map of Broadview Heights, OH

Gladiator Repair





Map of Broadview Heights, OH

Fine professional friendly





Map of Broadview Heights, OH

Impressive!




I believe this is the fastest service I have ever received. Although we had to wait for the right parts, twice, I am still very satisfied with the service and Chad was awesome!


Map of Broadview Heights, OH

Great, knowledgeable service




Brian was on time, friendly, knowledgeable and helpful. Excellent service.


Map of Broadview Heights, OH

Great





Map of Broadview Heights, OH

Fixed, at the cost of an arm and leg!




The dryer needed to be fixed and I wouldn’t know how to do it, but I was a bit shocked to see that a $20 part and 10-15 minutes of labor ended up costing almost $250!


Response from Fred's Appliance Service:

Hello Rosamaria, We value your feedback and appreciate you taking the time to submit it. We choose to use a flat rate labor guide when charging labor which means it doesn't matter whether it takes 15min or 3 hours, we will charge the same amount. You had one of our most experienced technicians in your home so he was able to get you all taken care of rather quickly. We also frequently evaluate our pricing to ensure we are charging appropriately. I will be sending your feedback to the management team for review. We hope you are enjoying your drying being back in service again! Should you experience any trouble at all, do not hesitate to give us a call at 1-888-45-FREDS. Enjoy the rest of your week! The Fred's Team


Map of Broadview Heights, OH

Fantastic Service and left appliance neat and clean, great job; would highly recommend to everyone.





Map of Broadview Heights, OH

So satisfied!!




I was impressed with Fred's from start to finish. They contacted me after I notified my warranty company. I day was determined, and a follow-up call and email was sent with the 3-hour timeframe for the service to be done. The service men were here within the timeframe, completed the work, and were out in about a half hours. Fred's was professional from start to finish! Thank you!


Response from Fred's Appliance Service:

Hi Sandra, Thank you so much for taking the time to give us your feedback. We are happy to hear that you had such a great experience from scheduling all the way through your completed repair! Have a great week! Thank you, The Fred's Team


Dishwasher





Carol





Great Service




Awesome service, quick, clean and punctual!


Chad is awesome!





Nadija




Cost is n/a, appliance is under warranty.


Great service




Chad is an excellent tech. We also love your tech tracker feature


Excellent service




Extremely helpful and knowledgeable Very Polite


Dryer Repair




Technician Chad was knowledgeable and professional. Two thumbs up!!


Great service!





very nice and efficent tech execellant service




we were very pleased with the attention to detail. Fred's gives great service


great service





Chad is a very knowledgeable technician




Chad was on time. And is definitely a professional.


Great experience





very good





Carol




On time, considerate and professional


Chad  P.

Chad P.

MGDB765FC0 MAYTAG DRYER Installed belt and idler. Op test no good. Still noise. Isolated motor and ran it. Noise still there. Needs motor and belt replaced.

Near Wright Rd, Broadview Heights, OH 44147
Chad  P.

Chad P.

MVWB765FC2 MAYTAG WASHER Installed parts listed. Advised to use as normal. ; Job Cmpltd

Near Wright Rd, Broadview Heights, OH 44147
Corina B.

Corina B.

WTW4616FW1 amana washer CC that there is a loud thump when it runs. Ran diag F5E3 – LID UNLOCK FAULT, checked the latch, good. Ran a rinse and spin, no noise. Optest ok.; Job Cmpltd

Near Diana Dr, Broadview Heights, OH 44147
Corina B.

Corina B.

WRS571CIHW00 whirlpool refrigerator CC That there is food freezing on the left hand side of the ff. Checked temps 41*-43* at different shelves. Checked the side wall 34*.. Checked gaskets, good. Checked damper, open and closes, good. Replaced the thermistor from t/s. Optest ok

Near Windham Ct, Broadview Heights, OH 44147
Chad  P.

Chad P.

JDB1250AWR WHIRLPOOL DISHWASHER Found riobbon cable shorted. Needs console replaced. Requesting morning for install please. Also wants clip for lower rack. ; ordrng 1 6-919765 (panel-con) and 1 WP99003003 (CLIP)

Near Countryside Dr, Broadview Heights, OH 44147
Chad  P.

Chad P.

WED75HEFW1 WHIRLPOOL DRYER Found blower vibrating. Removed housing and adjusted. No change. Needs blower replaced. ; ordrng 1 WPW10211915 (BLOWER WHEEL)

Near Falls Ln, Broadview Heights, OH 44147
Corina B.

Corina B.

KSF26C6XYY05 kitchenaid refrigerator Recovered refrigerant, replaced drier, pulled 28"vac w/ pump, watched, good, charged 5.3oz r134a, unit cooling, pressures good, op test ok; Job Cmpltd

Near Knightsbridge Cir, Broadview Heights, OH 44147
Corina B.

Corina B.

WRS571CIHW00 whirlpool refrigerator Replaced the thermistor and cover in the ff. Set unit back to recommended temp. Optest ok. ; Job Cmpltd

Near Windham Ct, Broadview Heights, OH 44147
Corina B.

Corina B.

KSF26C6XYY05 KITCHENAID REFRIGERATOR CC that the unit is not turning off and not getting cold. Checked the ff evap no frost pattern and fz evap had partial frost pattern. Will need an ff evap and compressor. ; ordrng 1 WPW10143759 (dryer) and 1 WPW10466675 (compressor) and 1 WPW10643261 (evaporator)

Near Knightsbridge Cir, Broadview Heights, OH 44147
Chad  P.

Chad P.

WRS571CIHW00 whirlpool refrigerator Found unit set to 39 and still freezing items. Needs thermistor kit and cover. Will call Techline on return. ; ordrng 1 W10316760 (thermistor, KIT) and 1 WPW10425252 (COVER)

Near Windham Ct, Broadview Heights, OH 44147
Robert A.

Robert A.

MAYTAG WASHER MVWB765FC2 Found scratch in lid, see pic, cc noise in adj, Unit running with load when tech arrived, watched unit, clacking noise in gearcase, and clutch; ordrng 1 W10754448 (CLUTCH) and 1 W10811956 (GEARCASE) and 1 W11256781 (LID), schdld next appmnt for 8/8 WED ! [**]

Near Wright Rd, Broadview Heights, OH 44147
Chad  P.

Chad P.

KUDE70FVSS3 KITCHENAID DISHWASHER Found check valve stuck. Corrected. Filled and drained unit 5x. Op test ok. ; Job Cmpltd

Near Orchard Ln, Broadview Heights, OH 44147
Chad  P.

Chad P.

MFI2570FEZ MAYTAG REFRIGERATOR Installed chute and solenoid. Op test ok. ; Job Cmpltd

Near St Andrews Ln, Broadview Heights, OH 44147
Chad  P.

Chad P.

JGD3536GS00 JENN-AIR COOK TOP Verified burner cap at fault. Replaced burner cap. Op test ok.; Job Cmpltd

Near Scenicview Dr, Broadview Heights, OH 44147
Chad  P.

Chad P.

ARB220RCB AMANA REFRIGERATOR Found compressor start device failed. Replaced. Op test ok. Advised 24 hrs for normal cooling to resume. ; used 1 8201786 (STARTER) from stock, Job Cmpltd

Near Sprucedale Rd, Broadview Heights, OH 44147
Chad  P.

Chad P.

MMV5208WS0 MAYTAG MICROWAVE Installed mag. Op test ok

Near Fireside Trail, Broadview Heights, OH 44147
Chad  P.

Chad P.

MVWB765FC2 MAYTAG WASHER Found unit making a grinding noise only when agitator moves to the left. Inspected stator rotor and shifter. All check good. No signs of rubbing. Needs gear case replaced. ; ordrng 1 W10811956 (GEARCASE)

Near Wright Rd, Broadview Heights, OH 44147
Chad  P.

Chad P.

MFI2570FEZ MAYTAG REFRIGERATOR Found solenoid sticking and gasket on ice chute popping out. Needs both replaced. ; ordrng 1 WPW10287601 (ICE CHUTE SEAL) and 1 WPW10309866 (SOLENOID)

Near St Andrews Ln, Broadview Heights, OH 44147
Corina B.

Corina B.

MVWB835DW2 MAYTAG WASHER Replaced the washplate. Optest ok Customer has plastic style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. ; Job Cmpltd

Near Broadview Rd, Broadview Heights, OH 44147
Chad  P.

Chad P.

JGD3536GS00 JENN-AIR COOKTOP Confirmed fl burner slow to ignite. Changed burner. No change. Found lip on cap smaller then the others. Needs caps replaced. ; ordrng 1 W10910375 (CAP KIT)

Near Scenicview Dr, Broadview Heights, OH 44147
Dan H.

Dan H.

FAQE7001LW0 FRIGIDAIRE DRYER Customer complaint of loud noise, confirmed, found excessive amounts of lint, dryer sheets, and other debris in blower wheel housing, removed, no unusual noise heard now, op test good,customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd

Near Elmbrook Dr, Broadview Heights, OH 44147
Chad  P.

Chad P.

GARF19XXVK02 WHIRLPOOL REFRIGERATOR Found drain tube froze over and caused ice to build up in ff sections air intakes. Defrosted unit and cleared drain line and air intakes. Conformed seals. Advised 24 hrs for normal cooling to resume.

Near Newton Pass, Broadview Heights, OH 44147
Chad  P.

Chad P.

MMV5208WS0 MAYTAG MICROWAVE Found mag failed 1 W10222507 (magnetron)

Near Fireside Trail, Broadview Heights, OH 44147
Jeff M.

Jeff M.

KITCHENAID DISHWASHER KUDS30FXSS9 Installed new part unit op tested good ; Job Cmpltd,

Near Canterbury Ln, Broadview Heights, OH 44147