Appliance Repair in Broadview Heights, Ohio

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Local Reviews
for Broadview Heights, OH

Fred's Appliance Service Rated 4.6 out of 5 stars based on 73 customer reviews

Map of Broadview Heights, OH

Professional service




Review of Fred's Appliance Service

David arrived on time and quickly fixed the problem and even addressed an additional issue I had with the the machine. He cleaned everything and was polite and professional,


Map of Broadview Heights, OH

Follow up




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hi Maria, Thank you for your review. If you need a follow-up service, please give us a call/text at 1-888-45-FREDS or email us at service@fredsappliance.com. Thanks! The Fred's Team


Map of Broadview Heights, OH

Excellent Service




Review of Fred's Appliance Service

Corina arrive to replace a defective door on my new Whirlpool fridge. She did an excellent job taking great care to ensure the new door wasn't damage, worked properly, and that the fridge was level to my satisfaction. She answered all my questions and demonstrated things like replacing the water filter. I would highly recommend Freds for any future appliance repairs.


Map of Broadview Heights, OH

Great service




Review of Fred's Appliance Service

Corey was excellent and knowledgeable. He was extremely personable and professional


Map of Broadview Heights, OH

Chris




Review of Fred's Appliance Service


Map of Broadview Heights, OH

Great service




Review of Fred's Appliance Service

I would depend on your company for all of my appliances!


Map of Broadview Heights, OH

Great service tech!




Review of Fred's Appliance Service


Map of Broadview Heights, OH

Great service; thorough and kept me informed on his arrival tieme




Review of Fred's Appliance Service

I think most service repairmen should be able to do their jobs, so that is the base that I start with. And Fred's Service met that base. What made them excellent was that he kept me informed throughout the day about when to expect him. Previously, they also sent a picture of what he looked like so I could identify him. These little things made the whole service call exceptional.


Map of Broadview Heights, OH

Straight forward




Review of Fred's Appliance Service

We had a complex situation and Dan did not lose his cool. He was a good listener and did his trouble shooting to figure out the solution!!!


Map of Broadview Heights, OH

Dave




Review of Fred's Appliance Service

Great professional service


Dryer Repair




Review of Fred's Appliance Service

Jeff did an excellent job - arrived on-time & was very knowledgeable . Only delay and convenience issue was Whirlpool manufacturer had delays in delivery.


From phone call to completeion fantastic service




Review of Fred's Appliance Service


Sad




Review of Fred's Appliance Service

I had a technician come in to check my dryer and within 10 minutes he told me that my electrical outlet wasn’t producing enough power to run my dryer which had stopped working. When I expressed my surprise that the outlet wasn’t working he sarcastically stated why is it people believe a dryer can break but nothing else. I stated that I was just shocked it was my outlet. He told me to hire an electrician. I did find a electrician who told me it is rare for a outlet to stop working particularly one that is used primarily for a dryer where the plug is not removed. He tested the outlet as well as the main panel and showed me I was getting sufficient power to the dryer. He even tested the power going to the dryer which also showed sufficient power. I did call back and scheduled another appointment with a different technician and was happy when he listened to me about the issues I was having and immediately figured out it was the electrical panel in the dryer that was broke. In the end the 2nd technician was great and had great customer service however my experience with the first technician was disappointing. I wasted time and money because the issue as misdiagnosed.


Response from Fred's Appliance Service:

Hi Melody, We appreciate you sharing your review with us! It's very important that an appliance is receiving enough power so that's usually one of the first things that our technicians check out and we come across faulty outlets rather often. We are happy to hear that our technician was able to diagnose your dryer and offered great customer service! Thank you, The Fred's Team


He was very knowledgeable friendly and nice to have working on our refrigerator




Review of Fred's Appliance Service

Thanks


Great service, knowledgeable technician!




Review of Fred's Appliance Service

Corina is a great asset to your company, she is knowledgeable and friendly. She really listens to the customer to get an understanding of the problem, addresses all concerns and fixes it promptly and accurately.


Nice Day




Review of Fred's Appliance Service

dumb question. opinions are like butts.


corey did great




Review of Fred's Appliance Service


Quick and knowledgeable




Review of Fred's Appliance Service

A broken fridge is never fun, but the service was great and the technicians made sure I knew my options to fix the problem.


Cate




Review of Fred's Appliance Service

Was not impressed with the Tech, he said everything was fine. Dryer is taking 120 minutes or more to dry a very small load of clothes. Tech only looked through the inspection port & did not take the dryer apart.I called and they are sending a different tech out but I have to wait an additional six days for return appt. Hopefully this Tech knows what he is doing.


Response from Fred's Appliance Service:

Hi Cate! Thanks for dropping us a line. We appreciate it. Upon reviewing the job record, it appears the technician supplied you an estimate for repair. Very sorry that this was miscommunicated! We will be sure to get you all squared away on this next trip. Thanks again, and have an awesome weekend!! -The Fred's Team


Whirlpool refrigerator repair




Review of Fred's Appliance Service

Paul was very knowledgeable and did a great job. He knew the product well


Reassurance that the unit was working properly




Review of Fred's Appliance Service


Great Service!




Review of Fred's Appliance Service

Fred's has come out twice to service our refrigerator and they are always very quick at figuring out what is wrong and fix it without any complications! They always are available to come out right away and you can track when they will arrive which is great!


Great service




Review of Fred's Appliance Service


Great visit




Review of Fred's Appliance Service

David was very knowledgable


Judith




Review of Fred's Appliance Service


David R.

David R.

WASHER FRIGIDAIRE FFLE3911QW0 Clothes caught under agitator. Removed clothing. Tested. Unit good. Op test ok

Near Scenicview Dr, Broadview Heights, OH 44147
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 CC that the unit is leaking water. Found the drain hole in the ff and Fz are blocked with ice. Steamed both drain holes out. Removed the drain tube found a piece of fruit in the drain tube. Optest ok.

Near Belmont Ct, Broadview Heights, OH 44147
David R.

David R.

WASHER WHIRLPOOL WFW75HEFW0 "Cc of vibration. Found all 4 shipping bolts still attached. Removed, tested. Op test ok"

Near E Wallings Rd, Broadview Heights, OH 44147
David R.

David R.

DISHWASHER GE GLD4450N10CS "Replaced valve, tested. Op test ok."

Near Candlewick Ln, Broadview Heights, OH 44147
Dan H.

Dan H.

RANGE WHIRLPOOL KSGG700ESS1 "Customer complaint that oven does not get above 200 degrees, found burner not aligned with oriface, corrected, op test good"

Near Harris Rd, Broadview Heights, OH 44147
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Customer complaint freezer light went out, confirmed frz led is not lit, all other lights are on and bright, replaced frz led with module on ts surplus, op test good; used 1 W11205083 (MODULE) from stock"

Near Andover Cir, Broadview Heights, OH 44147
Dan H.

Dan H.

RANGE GE PGS950SEF4SS "Customer complaint that pilots are not working, confirmed, unit needs new orifaces, harness, 1 igniter and , spark module, some of parts needed are showing out of stock; ordrng 9 WB01X24460 (screw)s and 1 WB02K10360 (ckt bracket small) and 1 WB02K10362 (ckt bracket mdm & lg) and 1 WB13T10080 (electrode top) and 1 WB13X26360 (spark module 6+0 kit) and 1 WB16X20608 (inject top burner as) and 1 WB18X24384 (harness h. v.)"

Near Laurel Glenn Dr, Broadview Heights, OH 44147
Dan H.

Dan H.

WASHER WHIRLPOOL WTW8500BW0 "Installed new bearings, op test good"

Near Royalwood Rd, Broadview Heights, OH 44147
Dan H.

Dan H.

RANGE WHIRLPOOL WFE550S0HZ0 "Customer complaint of burning, smell, customer started bake for 350 degrees, no unusual smells noticed, unit is operating as designed"

Near Craig Ln, Broadview Heights, OH 44147
Dan H.

Dan H.

DISHWASHER MAYTAG MDB8989SHZ0 "Customer complaint that unit is not draining, tub is empty, started normal wash cycle, unit filled and began washing, canceled cycle, unit drained, tried to repeat, no response from user interface , found loose connection at junction box, tightened, user interface working now, started normal wash cycle, unit filled, canceled , unit drained , repeated several times with same results, unit is operating as designed"

Near Akins Rd, Broadview Heights, OH 44147
Dan H.

Dan H.

DRYER ELECTROLUX EIMGD60LSS2 "Installed new blower wheel/housing, op test good"

Near Amberwood Ct, Broadview Heights, OH 44147
Dan H.

Dan H.

WASHER WHIRLPOOL MVWB835DW "Customer complaint of knocking sound, ran manual test cycle for heavy agitate, no unusual noises heard, started normal wash cycle with towels, unit filled and began agitating, no unusual noises heard, unit is operating as designed"

Near Countryside Dr, Broadview Heights, OH 44147
Dan H.

Dan H.

DRYER ELECTROLUX EIMGD60LSS2 "Customer complaint that unit is not starting just humming, found blower wheel broken , unit needs new blower wheel; ordrng 1 134690800 (blower hsg asy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Amberwood Ct, Broadview Heights, OH 44147
Dan H.

Dan H.

WASHER WHIRLPOOL WTW8500BW0 "Customer complaint of high pitched squealing noise, started drain and spin cycle, squealing is coming from bearings, unit will need new bearing kit, customer will have to call whirlpool for new auth number ; ordrng 1 W10435302 (bearing)"

Near Royalwood Rd, Broadview Heights, OH 44147
David R.

David R.

REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Cc of plastic smell. Let customer know that when the unit is new there is a plastic smell to it. A lot of the components are plastic and are inside of an enclosed area. Also found customer had ice maker on and cycling without water being turned on from house. If the ice maker cycling without water the heater is still being turned on and can cause that plastic smell. Put up arm to shut off ice maker. Op test ok.

Near Twin Oaks Dr, Broadview Heights, OH 44147
Dan H.

Dan H.

RANGE JENN-AIR JDS9860CDB00 "Customer complaint that left side burners are too high, burner valves are already set to lowest setting, unit is operating as designed"

Near Melrose Ln, Broadview Heights, OH 44147
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Replaced the ff door. Optest ok.

Near Elmbrook Dr, Broadview Heights, OH 44147
Corina B.

Corina B.

RANGE KITCHENAID KODE500ESS02 Replaced the inner glass and frame. Optest ok.

Near Ledgemont Dr, Broadview Heights, OH 44147
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 "Replaced ice maker, water valve, and filter cover. Set temperatures back to recommended settings. Optest ok. Placed water mat under unit."

Near Broadview Heights, OH 44147
Corey L.

Corey L.

WASHER MAYTAG LAT9704AAE "Installed hose, filled ex lrg cycle and drained, no leaks, op test good, placed water mit mat"

Near Countryview Dr, Broadview Heights, OH 44147
Dan H.

Dan H.

REFRIGERATOR MAYTAG MSS26C6MFZ00 "Customer complaint that unit is not dispensing ice, unit dispensed both cubed and crushed ice upon arrival, called whirlpool techline spoke to Bruce, suggested replacing ice bin no need for return visit customer can install ; ordrng 1 W11347840 (ICE BIN)"

Near Lenox Ct, Broadview Heights, OH 44147
Dan H.

Dan H.

ICEMAKER WHIRLPOOL GI15PDXZS1 "Showed customer how to run automatic clean cycle, unit is operating as designed"

Near Broadview Heights, OH 44147
Corina B.

Corina B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "CC that the unit is not making ice. Tripped the breaker for 30 seconds. Ran step 56 no codes, ran step 57 and 45 unit filled. Called BJ and said doing resetting the unit, that should take care of problem. Optest ok"

Near Fairway Ln, Broadview Heights, OH 44147
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF954CIHZ00 CC that the unit is making full sheets of ice. Found the water valve is not shutting off. Will need a new valve and ice maker. Office to order parts. ; ordrng 1 W10873098 (valve) and 1 W10900871 (cover-filt) and 1 W11099789 (icemaker)

Near Broadview Heights, OH 44147