Appliance Repair in Brookpark, Ohio

Local Reviews
for Brook Park, OH

Fred's Appliance Service Rated 4.6 out of 5 stars based on 62 customer reviews
Map of Brook Park, OH

Great Service




Review of Fred's Appliance Service

Very polite and courteous. On time and knowledgeable.

5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Price
5-star rating
Convenience
Map of Brook Park, OH

Title




Review of Fred's Appliance Service

Corey was fabulous The shipping on the other hand stunk, it took three times to get an unbroken part!! Happy thanksgiving

Response from Fred's Appliance Service:

Hi Patti! Thanks for sharing your feedback! We truly apologize for the delay in getting this repair completed for you due to poor shipping. We will make sure to share your feedback with our parts distributor. However, we are happy to hear that Corey was able to get your dishwasher up and running for you. If you have any additional comments or concerns about your visit please let us know. Thanks again and Happy Thanksgiving! -The Fred's Team

5-star overall rating
Overall Experience 5 / 5
0-star rating
Quality
0-star rating
Price
0-star rating
Convenience
Map of Brook Park, OH

Made our world a lot better




Review of Fred's Appliance Service

Dan did a great job getting our washer repaired and took a load off of our shoulders. Washer is running great. We have the old part. Do you need it or should we get rid of it? He’s amazing and very knowledgeable. A million thanks to Dan and Fred’s Appliance.

Response from Fred's Appliance Service:

Hi Cynthia! Thank you for the kind words and for sharing your experience with us. We are so happy to hear that Dan was able to get your washer taken care of for you. As for the old part, you can toss it. If you have any questions about your visit we are here to help! Thanks again and have a good day! -The Fred's Team

5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Price
5-star rating
Convenience
Map of Brook Park, OH

Great service. David was very nice and knowable.




Review of Fred's Appliance Service

5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Price
4-star rating
Convenience
Map of Brook Park, OH

Cindy




Review of Fred's Appliance Service

We were very pleased with the service we received from the service man. Expert knowledge.

5-star overall rating
Overall Experience 5 / 5
5-star rating
Quality
5-star rating
Price
5-star rating
Convenience
David R.

David R.

WASHER KENMORE 2671532210 "Cc unit is not washing. Status lights, On light is solid staying on, wash and spin light is flashing. Customer said they found some cut wires and spliced and put them together. No wiring diagram found on unit. Called GE techline, tech said they don’t service this Kenmore. Told me to call SEARS.Took pics of wires that were cut. ; saved tckt"

Near W 139th St, Brook Park, OH 44142
David R.

David R.

WASHER MAYTAG MVWB835DW4 "Cc of noise, showed video. Sounds like something stuck in drain pump. Removed pump, found a nail inside, removed, hooked everything back up. Tested in diagnostics. Good. Op test ok"

Near Stark Dr, Brook Park, OH 44142
Corina B.

Corina B.

DRYER WHIRLPOOL WGD5100HW0 Replaced the ui. Optest ng. Dryer does not turn on. Except in diag. Installed old ui unit turned on. Will need a new ui; ordrng 1 W11419056 (Ui)

Near Norwood Dr, Brook Park, OH 44142
David R.

David R.

WASHER WHIRLPOOL WTW5000DW2 Cc of grinding noise. Found grease dripping all over bottom components. Ordering parts needed. * requesting double labor ; ordrng 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10913953 (actuator) and 1 W11239857 (belt) and 1 W11283592 (motor-drve) and 1 W11395618 (CAP) and 1 W11454734 (GEARCASE ) and 1 WPW10427633 (pulley shield)

Near Hio Dr, Brook Park, OH 44142

Schedule Service Online

If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Fred’s Appliance for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.

[iframe src=”https://sched.rossware.net/index.php?client_id=1002″ width=”500″ height=”425″]
What We Service

Customer Financing

We offer 6 month financing for any repair cost that is $99 or more. Each customer is subject to credit approval from Paypal.

Not sure if you will qualify?

Apply for Financing

About Your Appointment

APPLIANCE REPAIR COST

Our service call and diagnosis fee is $89.95 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00

COST BREAKDOWN

What goes into the cost of our service call and diagnostics?

VANS

The purchase and maintenance of each technician’s van, including insurance and taxes.

FUEL

Until Tesla releases a service van, we have to continue using gasoline for our vans.

TOOLS

From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.

VAN STOCK

We keep parts in our van that are prone to needing replaced during the average appliance lifespan.

LIABILITY INSURANCE

We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.

TECHNICIAN TRAINING

Includes the Three Week Course at our Academy, but also continuing education throughout the technician’s career.

MOBILE TECHNOLOGY

Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.

EMPLOYEE BENEFITS

Health and Retirement plans for each technician. Paid vacation and sick leave.

TAXES & LEGAL

As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.

MARKETING

Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.

OFFICE EQUIPMENT

Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.

OFFICE BUILDING

Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.

TECHNICIAN INFO

Our office will send an email the day before your appointment providing the technician’s picture and name. We are guests in your home and we want to ensure you know who we are sending.

The email will also contain a link to confirm your appointment, making the process quick and easy!

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!

YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Fred’s Appliance, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Parts Warranty
90 Days Labor (on installed parts)
30 Days on Service Call

When you deal with Fred’s, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for decades and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.

LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.

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