Appliance Repair in Burton, Ohio
for Burton, OH
MARY - Burton, OH
Courteous and professional. Worked hard to resolve the issue!
TONY - Burton, OH
Thanks again for all your help! Regards, Tony
Response from Fred's Appliance Service:
Tony, We are always happy to help! Thanks for sharing your 5-star review! The Fred's Team
Reliable and organized service, awesome price
RACHEL - Burton, OH
NICOLE - Burton, OH
The service was excellent and the lady that was their was very knowledgeable and courteous and polite. I would recommend u guys to anyone
MARYGRACE - Burton, OH
I'd recommend to all my friends
WHIRLPOOL REFRIGERATOR KRMF706EBS01 Found rt side of frz door not sealing, drawer not going in all the way, pushing on door, cleared ice, op test ok; Job Cmpltd,
WHIRLPOOL REFRIGERATOR WRS571CIDM02 Found top shelf 30 deg, 2nd and down 38, found back of top shelf blocked off, restricting airflow to bottom of ref, talked with cust, cust to watch, op test ok; Job Cmpltd,
CRE9600CCE Maytag Range Found f5 code, control shorted, several segments of clock are dim, should be off, needs clock; ordrng 1 74001319 (CLOCK),
MAYTAG WASHER C64372354 Ran diagnostics, long fill, tested valves, good, found drain hose on floor, put into sink, ran recal, bearings loudCust to let us know; ordrng 1 W10721967 (CAM3699) and 1 W11132267 (GEARCASE261.49), used 1 SHIPPING (SHIPPING AND HANDLING) from stock,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.