Appliance Repair in Chagrin Falls, Ohio
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for Chagrin Falls, OH
Awesome service, awesome repair man and the price was great. Excellent !
Karen - Chagrin Falls, OH
Bobbi - Chagrin Falls, OH
Connie - Chagrin Falls, OH
The technician was professional and knowledgeable. He arrived on time and fixed our ice maker.
Came within appointment time and was knowledgeable
Patricia - Chagrin Falls, OH
Brian Mullins was very knowledgeable and helpful with his explanations.
Customer - Chagrin Falls, OH
He wasn’t pleasant at all. Insisted he had to see our receipt even though his company already had it and confirmed that before he would start. Like one hand didn’t know what other was doing. All he did was put in a new gasket that I’d already ordered through the company. Would avoid this person in the future
Response from Fred's Appliance Service:
Hi Nancy, Thanks for the feedback! We are sorry to hear that your experience was not stellar. We have a make-it-right policy and would appreciate the opportunity to do so. If there is anything at all that we can do to better your experience, please let us know by calling us at 1-888-45-FREDS. Thank you! The Fred's Team
REFRIGERATOR GE GSF25XGRCWW "Found ice bin full, chut clogged, cleared, op test ok"
DISHWASHER WHIRLPOOL WDF750SAYB3 "Customer complaint that unit is not cleaning dishes very well, placed glasses upright in racks and started normal wash cycle, incoming water temperature at 67 degrees, glasses filled, advised customer to run hot water in sink before starting unit and on proper soap usage, unit is operating as designed"
REFRIGERATOR MAYTAG MFI2269FRZ02 "Found bin full, tested auger motor, good, tested disp, good, i/m cycled on its own, and filled, temps good, checked pointers, none, working as designed, op test ok"
REFRIGERATOR MAYTAG MFF2558VEW6 "Found evap drain frozen, Replaced drain tube, cleared ice, op test ok parts only to Special Project S38253.Cust has a plastic waterline attached to refrigerator (see pic), explained the flooding hazard associated with this type of waterline and advised cust to replace with a copper waterline to prevent flooding.; used 1 W10619951 (TUBE-DRAIN) from stock"