Appliance Repair in Chagrin Falls, Ohio
for Chagrin Falls, OH
8-16-18 service call
richard - Chagrin Falls, OH
Corina did an excellent job. I would call you again. I would recommend your company to others.
KEN - Chagrin Falls, OH
Quick fix. Showed up early in time window which was appreciated.
Great Customer Service, she did a wonderful job.
ROB - Chagrin Falls, OH
fast and reliable
BRIAN - Chagrin Falls, OH
bring able to conform my appointment and track my technician was very convenient. Also, having a picture of the technician was wonderful, so you know who to expect!
Bernadette - Chagrin Falls, OH
MAYTAG WASHER MVWX700XW1 Found shifter failed, shifter stuckhalf way, replaced, ran recal, op test ok;
GLFH17F8HWB frigidaire freezer CC that when opening the door the control and lights flicker. Checked the switch and wires good. Will need a control and switch. Called SM to order parts. Cust can install. ; ordrng 1 297235200 (CONTROL 10665) and 1 297243800 (switch 818), used 1 SHIPPING (SHIPPING AND HANDLING) from stock
WFW75HEFW0 Whirlpool Washer Cc unit not turning onCheck power at outlet, was okCheck power to control board, was okNo power send out from control boardNeeds control board replaced ; ordrng 1 W11201274 (CONTROL)
JENN-AIR DISHWASHER JDB1100AWS Installed heater and control, ran diagnostic cycle, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.