Appliance Repair in Chardon, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Chardon, OH
Fred’s Appliance was great, Whirlpool, however, was horrible, would not purchase or recommend
Douglas - Chardon, OH
Waited for parts for 12 weeks on a unit that is less than 2 years old. Tried to mitigate with Whirlpool directly, their solution was basically for me to spend roughly $1500 on a replacement. I paid about $3500 for the combo unit, which they offered to buy back for $2000. Totally unacceptable. We did a kitchen remodel, appliances were $9500, another $1500 on extended warranties. Have had service on the fridge (threw out food with that one),cooktop, microwave and oven. In the last two years, something has been broken 20% of the time....junk!
Response from Fred's Appliance Service:
Hi Douglas, We are very sorry to hear about your experience with your microwave. We have experienced unprecedented delays with part orders over the past several months. To combat the industry's shortage of parts, have implemented a workflow that allows our team to do nationwide searches every few days for all of our customers that are waiting for parts. As soon as we see availability for a part needed, we snag it! We are sorry that the wait time for the parts needed was so long, but, we are happy that we were able to get your unit up and running again. If you have any trouble at all, please don't hesitate to give us a call. Thank you! The Fred's Team
David - Chardon, OH
Randy - Chardon, OH
Still under warrantee. Good service.
Audrey - Chardon, OH
excellant service , communication
Ken - Chardon, OH
Great service and on time
Tammy - Chardon, OH
Debbie - Chardon, OH
Joe was prompt, courteous and knowledgeable.
Nancy - Chardon, OH
Honest, personable service. Already recommended to my parents!
Karen - Chardon, OH
Joe is so patient abs explains everything thoroughly
Karen - Chardon, OH
Excellent service, very knowledgeable
Chris - Chardon, OH
Joe was great and very knowledgeable. His explanation of the problem and quick professional resolution was exceptional.
Kelly - Chardon, OH
Joe was really great. He arrived right on time and quickly identified the problem with our dishwasher. He also repaired our dryer last summer. Both service experiences were first rate. We are very satisfied customers.
Karen - Chardon, OH
Our service tech Explained our problem and laid out all our options
Sandy - Chardon, OH
Joe was prompt, friendly and knowledgeable
Eric - Chardon, OH
Great service, prompt, and knowledgeable!
Marilyn - Chardon, OH
Perfect job. Joe showed up on time. Workspace was never messy and everything was cleaned up at the end. Would definitely use your company again.
Judith - Chardon, OH
Nice guy. Straight to the point. Honest.
Mary - Chardon, OH
Bob - Chardon, OH
Sandy - Chardon, OH
Beverly - Chardon, OH
Jeff was on time and took care of the issue right away
Timely and informative
Sean - Chardon, OH
Justin was quick to identify the problem with our dryer and explain our options.
Claudia - Chardon, OH
Prompt, courteous and most important - got it fixed.
Donald - Chardon, OH
Fred's Service was very good; the problem was the junk freezer we bought from Maytag it only lasted 3 1/2 years. That is the last time we will buy from Maytag they do not answer our 'E' mails about the freezer issues.
Susan - Chardon, OH
REFRIGERATOR KITCHENAID Ksbp25inss00 "Cc: not making iceFound ice maker stopped mid cycle. Tested optics. Optics consistently blinking. Needs optics; ordrng 1 W10757851 (optic bd set ref), used 1 SHIPPING (shipping and handling) from stock"
MICROWAVE KITCHENAID KMHS120ESS4 "Customer complaint of open/close door error code, confirmed, installed new cams and switches, op test good ; used 1 W11244490 (INTERLOCK SW KIT) from stock"
DRYER GE GTD65GBSJ3WS Cc unit seems hotter on back side Found vent to be extra long removed and trimmed vent Also found vent to be slightly clogged Placed vent back on and unit it running Cooler
DISHWASHER WHIRLPOOL MDB8989SHZ0 Installed the new part op tested good.
STACK W/D WHIRLPOOL WGT4027HW0 Installed the new part op tested good.
DRYER WHIRLPOOL WED5000DW2 Cc no tumble Found belt snapped Replaced using dryer kit OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed the new part op tested good.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint that unit is not washing dishes started normal wash cycle, unit filled and began washing, incoming water temperature at 71 degrees, canceled, ran test cycle , unit completed test cycle, all components working, advised customer to run hot water in sink before starting, unit is operating as designed"
MICROWAVE KITCHENAID KOCE500EBS07 "Installed new controls, user interface, and thermostat, op test good"
WASHER WHIRLPOOL WTW5000DW3 Installed the new part op tested good.
REFRIGERATOR WHIRLPOOL KRFC704FPS The bin was not sitting correctly I readjusted the burn unit tested good
STACK W/D WHIRLPOOL WGT4027HW0 Main control board has a fault code main control fault. Needs a new board; ordrng 1 W11481725 (Control)
DRYER WHIRLPOOL WED4850XQ1 The fuse was open. I found that the customer has not cleaned or venting for the dryer quite some time I did not hook the unit back up and I did explain to them that if they were to hook the vents up at this moment the dryer would just blow the fuse again; used 1 Wp3392519 (Fuse) from stock
DISHWASHER KITCHENAID KDTE334GPS0 "Spoke with customer, he wasnt sure why part is being replaced Unit is functioning properly and does not need repair"
DRYER WHIRLPOOL WED4850XQ1 Cc dryer not working Customer has a weak breaker and it will not reset Advised on getting breaker replaced by electrician
RANGE KENMORE 790.4200361 "Installed gauges and still no change called Frigidaire tech line back they told me I needed to replace the relay board not the gauges ; ordrng 1 316443910 (board), used 1 SHIPPING (shipping and handling) from stock"
DISHWASHER KITCHENAID KDPE234GPS0 I put the unit in diagnostics there was no codes the unit operating correctly I reload the unit unit tested good
REFRIGERATOR WHIRLPOOL WRSA71CIHN00 Cc unit making a strange noise intermittently near water filter area.Customer stated unit will make a chattering noise periodically inside ff section near filter area. Ran diagnostics functions. Ran damper operation. Customer stated thats the sound. Advised customer thats a normal sound and explained how unit uses the damper operation to cool each section. Unit is working as designed. Op test good.
REFRIGERATOR GE ZISB42DYB Recovered refrigerant Installed compressor and evap and heater pan Ran 28 inch vac for 20 min no change Recharged woth 10.5 oz of r134a Normal frost pattern showed Advised on 48 hours to cool ; used 1 SHIPPING (shipping and handling) from stock
OTR MICROWAVE WHIRLPOOL MMV1175JZ0 Installed the new part op tested good.
REFRIGERATOR WHIRLPOOL WRF992FIFM00 Customer complaint that dispenser is sticking a different company replaced UI paddle and switches Ran about 14 16oz cups of water with out any issues Removed UI and inspected paddle and wires to check that that things where properly placedNo issue found at this time
DISHWASHER WHIRLPOOL DU1055XTVB3 "Cc unit not washing dishes on top rack.Ran wash test, spray pressure very low, not enough to spray from upper spray arm. Pulled filter plate and checked for debris in chopper blade area. Found sump and inlet screen calcified, not allowing water to flow back in pump. Pulled and chipped away as much calcified buildup as I could. Inlet screen clear, chopper blade area clear. Reassembled sump. Reran wash test, spray pressure much improved, full pressure to upper spray arms. Advised customer to run 2 clean cycles with 2 cups of white vinegar each time. Op test good."
WASHER MAYTAG MHW5630HW0 Installed the new part op tested good.
DRYER WHIRLPOOL WHD560CHW0 Cc unit coils full of lintFound condenser coils packed with lint. Customer is not able to clean these coils due to the design of the unit. Disassembled unit down to condenser housing. Cleaned coils. Reassembled unit. Ran op test. Unit op test good.
RANGE KENMORE 790.4200361 Installed board ran calibration let unit heat up OP Test Not good Tried to calibrate again still nothing Called and spoke to Frigidaire they said to replace gauges ; ordrng 2 318602800 (gauge)s
WASHER WHIRLPOOL WED5000DW2 Cc not running Found idler pulley damaged and belt broken Replaced using dryer kit from truck stock OP Test Ok ; used 1 4392065 (DRYER REPAIR KIT) from stock
RANGE ELE JENN-AIR JES9750AAB "Cc: oven not heating, burners not workingFound unit only receiving 120v at outlet. Could not pull unit to check at terminal block. Floor was put in around unit. Needs electrician"
WASHER WHIRLPOOL LSQ9564JQ Upon my arrival I took the water hoses off I checked to make sure that there was water coming out the end of the hoses and there was a reinstall the waterlines I turn the machine on and it worked correctly for me I could not find an issue. Unit tested good
DISHWASHER KITCHENAID KDFE104HDL0 One of the hoses was plugged in clean the hose unit tested good
MICROWAVE WHIRLPOOL WML55011HS3 Installed the new part op tested good.
WASHER MAYTAG MVW7232HW0 The unit had an F0E4 code temperature error I replaced the valves unit tested good
OTR MICROWAVE WHIRLPOOL MMV1175JZ0 The The door has damage on the corner there is no damage done to the cabinet just needs a door; ordrng 1 W11386244 (Door)
WASHER MAYTAG MVW7232HW0 Cc: not working properlyFound error f2e1(stuck key) f0e9(off balance pause) f0e5(off balance load). Ran diagnostics test cycle. Ran drain and spin. Advised customer on loading. Unit functioning as designed. Op test ok
WASHER WHIRLPOOL WTW8500DC0 The unit has a communications error code along with a clutch error code needs controls and the slide and clutch; ordrng 1 W10812418 (Control) and 1 W10838672 (Ui) and 1 W10734521 (Slide) and 1 W10754448 (Clutch)