Appliance Repair in Chardon, Ohio
for Chardon, OH
Jenn Aire Range Repair
MARCIA - Chardon, OH
Good service - but the range still is not working correctly. Will have to put in another service call.
Response from Fred's Appliance Service:
Hello Marcia! Thank you for your review. Sorry for the continued trouble. Give us a call at 888-453-7337 or email email@example.com and we will come back out to get your problem squared away. Thank you! - The Fred's Team
DENNIS - Chardon, OH
DEAN - Chardon, OH
The repair was able to be done quickly and washer is working great
Very professional, neat & thorough job! Great service!
FRED - Chardon, OH
Robert was timely, very professional, neat. Checked it out the first visit, ordered the part and got back out and repaired and seems to be working great.
KATHRYN - Chardon, OH
Very difficult time scheduling service with your office and getting through to a live person when I tried to call meant we waited almost two weeks to have the dryer looked at, only to be told there was nothing he could do to help us. I can think of better ways to have spent $96. However, I will say your technician was very courteous and professional. His notes were very thorough and helpful. The electrician had the problem fixed in about 15 minutes and didn't charge us a penny.
JES9860BAW JENN-AIR RANGE CC that the unit does not reach temp. Service pointer k8178693 Oven does not operate. Oven does not attain selected temperature. To replace both bake and broil elements. Called BB to order parts. ; ordrng 1 WP7406P430 (BROIL) and 1 WPW10310274 (elmnt-bake), schdld next appmnt for 8/29 TUE
ZISW48DYA GE REFRIGERATOR Installed pan heater kit, op test ok; Job Cmpltd
GE REFRIGERATOR PWE23KMDEES Found evaps lightly frosted, ff fan not running, recieving power, needs fan and software upgrade; ordrng 1 WR49X25197 (FAN/UPDATE SOFTWARE),, schdld next appmnt for 8/24 THU ! [*
MAYTAG DRYER MGDE200XW1 Installed idler bracket asm, ran unit, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Your technician, Jeff, just left so I can write my review. I have been very impressed with this business from day one, very businesslike, very professional, very helpful. The ease of scheduling an appointment online was much appreciated. And being able to track your technician's progress was a terrific perk. I could go ahead and do other things about the house while waiting. The phone alert that he was on his way-excellent. Jeff arrived and checked my disabled washer. An expensive part was available, but given the washer's age, Jeff's suggestion was a new washer was the way to go, rather than to keep putting money into this 2003 appliance. (I had the same feeling). Jeff was friendly and professional.
I highly recommend Fred's Appliance and will definitely use again if
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.