Appliance Repair in Chardon, Ohio
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for Chardon, OH
Excellent service! Professional company confirming appointment and gives short window time so you don’t have to wait all day. Gives notice second time
Susan - Chardon, OH
Paul - Chardon, OH
Matt - Chardon, OH
Cathy - Chardon, OH
He did a great job
Marlin - Chardon, OH
The young man that came to repair our dishwasher was very courteous and found the problem right away. He also fixed something else that might cause future problems. Thank you for the great service.
John - Chardon, OH
Our experience with Joe O and Fred’s was excellent in every way. We had a warranty through Home Depot for this repair but we use Fred’s normally so we were happy to be able to stick with Fred’s. Could not be happier.
Kimberly - Chardon, OH
Meg - Chardon, OH
Our service was excellent. We usually use Fred’s but this time we had a warranty through Home Depot. Thankfully they use Fred’s too! Very satisfied as always.
Carol - Chardon, OH
Jo O did an awesome job!
Tracey - Chardon, OH
Fast and Knowlegable
Susan - Chardon, OH
John - Chardon, OH
Awesome service jo did for us
Marie - Chardon, OH
Frank - Chardon, OH
Jason from Fred's came out to fix a leak I had with my dishwasher. It turned out to be a failed washer in the connecting hose. Although Jason didn't have the part on him (so he thought) he called Parts back at the office. They mentioned that the same washer was in a different product he carried on his truck. As such he was able to fix my problem right then and there. I really appreciated him going the extra mile to make sure I wasn't left hanging.
Cheryl - Chardon, OH
Man was very knowledable and wasted no time
Judith - Chardon, OH
Prompt, courteous, unfortunately he could not fix problem with refrigerator. It is a problem with Maytag Refrigerator s.. items freeze in refrigerator section.
Michelle - Chardon, OH
Annette - Chardon, OH
Judy - Chardon, OH
Fast service, quick repair and very friendly technician.
Great service. Art was very helpful.
Michael - Chardon, OH
Judith - Chardon, OH
Mindy - Chardon, OH
Ralph - Chardon, OH
Control Board Broken
Meiring - Chardon, OH
On time and friendly
Matt - Chardon, OH
Technician was very diligent in making sure appliance was repaired correctly.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Cc: not making iceFound ice maker in off position. Found bail arm for ice maker binding. Straightened bail arm op test ok
DISHWASHER WHIRLPOOL WDT730PAHB0 Cc: door not closingFound installer mounted bracket holders to the underneath of the countertop and the glue or tape is giving away and causing the brackets to hit the door. Advised the customer we cannot do anything with install issues. Spoke with BJ he stated to have a contractor. Door is closing if the mount is pushed out of the way. Op test ok
REFRIGERATOR AMANA SZD27KW "CC that the unit is not cooling, found the compressor hot to touch. Plugged the watt meter in 10 amp. Locked rotor. Will need a compressor. Part is no longer available. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
DISHWASHER KITCHENAID KDTE254ESS2 "Customers description of the issue is in the middle of the wash cycle the door will become a-jar and stopping the cycle. there is a service pointer on this model pertaining to this issue left and right rail needs to be replaced.; ordrng 1 W11048934 (track) and 1 W11259786 (track), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced parts listed. Op test good.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Ran diagnostics getting a f7e1 error. If unit detects a heating issue control will disable heater. Found customer not running water in sink before starting dishwasher and temp of water is very cool. Customer was using high temp wash with incoming water at between 80-85 deg. Ran service cycle. No heat. Checked element at control shows open. Needs heating element and tstat. ; ordrng 1 W10518394 (heater) and 1 WP661566 (thermostat)
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Cc unit still not making iceCustomer stated it didn’t make ice for awhile after last repair, then it starting making it slowly. Ran manual ice maker test, ice maker indexed but didn’t harvest ice, heater not working, unit needs ice maker. Replaced ice maker using truck stock. Tested ice maker, ice maker indexed and filled with water. Op test good.; used 1 4317943 (ICEMAKER) from stock"
WASHER MAYTAG LA7300 Found trans locked up. Wil not ajitate or spin. Needs transmission. Old style maytag Customer does not want repaired.
WASHER WHIRLPOOL WTW8500BW0 "Found bearing loud. Could not get stator off of rotor. Bolt broke loose from stator. Unit is very rusted throughout. Needs both inner spin basket,outer basket and motor parts. Unit is no worth repairing. Lid is in bad shape along with the hinges. EXTRA TIME. 3-4 job count. ; ordrng 1 280146 (rotor) and 1 W10381078 (outer tub) and 1 W10549509 (basket) and 1 WPW10380698 (washplate) and 1 WPW10419333 (stator)"
RANGE WHIRLPOOL WEG515S0FS0 Cc: oven not lightingCustomer tried showing issue and oven lit. Pulled drawer found customer has flat pans at the height of the drawer under unit. Advised customer the pans may slide and the spark may go to the pan instead of the burner. advised customer if it happens again to shut the unit off pull the drawer open and try again. Continuously tested the oven. Could not duplicate issue. Unit functioning as designed. Op test ok
RANGE KENMORE 790.4200361 Installed mode selector switch. Ran test bake. Op test ok
RANGE KENMORE 790.4200361
DRYER ELE MAYTAG MEDX600XW0 Cc of noise Found idler pulley seized Replaced using truck stock. Ran test cycle OP TEST OK ; used 1 4392067 (DRYER REPAIR KIT4783) from stock
MICROWAVE ELECTROLUX EW30MC65JS1 Installed magnetron and transformer Ran test several test unit is heating OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
WASHER MAYTAG MHW8630HC0 "Cc unit dispenser not using detergentCustomer stated detergent never seems to go out of dispenser. Ran diagnostics, found f8e1 for valve failure. Ran manual valve tests and quick cycle test. All functions passed. Unit is equipped with optimal dispense drawer. Advised customer that drawer will dispense only the required amount. Unit is working as designed."
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Installed filter housing, tested dispense and ice maker operation again. Both test good, op test good."
DRYER AMANA NED4655EW1 "Cc unit vibration noiseCustomer stated it’s sound louder then it should be. Unit noise is within normal operation. Checked for loose panels, checked blower wheel, and motor. All look good. Could not reduce noise. Advised customer unit is operating as designed."
RANGE KENMORE 790.4200361 Customer states he is still getting the err error code. Called Frigidaire tech line spoke with Frank he states if not in off position or and power was to go off this would cause the err code. He stated to look for a power loss from supply board. Installed fan motor and blade. Ran test bake. Relay keeps opening and closing. Unit showed err error code. needs mode selector switchNeed second tech to remove. ordrng 1 318601700 (switch5632)
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Cc unit leaking in freezer and ice maker not workingFound ice covering freezer bottom, cleared ice, ran ice maker harvest. Fill tube frozen, dumping water into freezer. Steamed fill tube clear, retested. Op test good. Customer also stated water dispense is acting up. Confirmed, not dispensing but a few drops. Checked reservoir, not frozen, actuated water filter valve. No pressure through filter, unit needs filter housing. ; ordrng 1 W10844267 (housing), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER KITCHENAID KDTE404DSS0 Installed new part unit op tested good
DRYER SAMSUNG DV45H7000GW/A2 "Cc: noiseFound rollers warn, pulley separated into 2 pieces. Needs belt rollers and pulleyCustomer does not want to repair at this time"
DRYER WHIRLPOOL WED5000DW2 Cc: humming but won’t operateFound debris stuck in blower wheel. Removed debris. Op test ok
RANGE KITCHENAID KSEG700ESS3 Cc unit right panel damagedConfirmed damage. Replaced right panel using customer pre Id part. Customer had unit uninstalled due to kitchen remodel.
RANGE KITCHENAID KSEG700ESS3 Delivered screw to customer.
DISHWASHER KITCHENAID KDTE334GPS0 Ran diagnostics getting a 5-1 error door switch error and a 2-1 stuck button error. Ran thru diagnostics unit working now. Unit starting and washing and draining. Op test good at this pount
DRYER KENMORE 110.6790279 Cc unit didn’t start Pushed button and unit started right up Had customer add wet clothes Unit is working properly at this time Advised that they may have an issue with the motor Quoted customer for possibility of blower wheel and motor
WASHER WHIRLPOOL MHWZ600TE00 "Cc unit leakingCustomer stated there was a small stream of water what looked to be coming from under unit. Pulled from panel, ran wash and drain tests, ran wash, rinse and drain tests w/load. No evidence of leaking on unit, could not duplicate issue at this time.."
MICROWAVE ELECTROLUX EW30MC65JS1 "Cc of no heat in microwave Checked all thermal fuses and door switches Found transformer primary winding not to spec Also magnetron smells burnt Needs magnetron and transformer ; ordrng 1 5304470538 (transformer) and 1 5304480636 (magnetron), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER KITCHENAID KDTE404DSS0 Uninstalled the unit disassembled reassembled with the new tub reinstalled the unit unit tested good I noticed the user display wash lights is burnt out needs a new UI. ; ordrng 1 WPW10537418 (panel-cntl)
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Installed damper. Customer states the popping noise returned after leaving last visit. Started compressor/condenser fan test heard the popping noise come back. Pulled unit could not locate the issue. The noise stopped when the unit was pulled out. Recorded a video and sent it to BJ he stated it sounded like tape or the warning label on the power cord as well. Taped up the warning label on the power cord, pushed unit back in. Sound did not return at this time. Op test ok"
RANGE KENMORE 790.4200361 "Cc: intermittent error message(err) keeps popping up, connect fan has a knockRan test bake to 350 degrees, unit preheated. Called Frigidaire tech line, advised of the issue. He states that the err error only occurs when the oven is changed knob is changed to a different setting without shutting the oven off first. Told him customer states it happens even if they are not in the room. He said it would display a error code not just the err. He states it is impossible for the err to show up without changing the knob. advised customer he stated they may change it and not realize before they walk away. Needs convect fan motor, and blade.Will need a second man to remove unit. Customer has home warranty. Warranty company has to see if repair can be approved. Saved as estimate."
WASHER WHIRLPOOL WTW4816FW2 "Installed control board, ran auto test and calibration. Op test good."
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 "Cc: sounds like pop corn, rattling noiseFound damper extremely loud. Heard a slight popping noise from rear of fridge when compressor started. Pulled unit out noise stopped.Pushed unit back in noise came back. Found a piece of tape on power cord sitting in front of vent for condenser fan. Needs damper.; ordrng 1 WPW10594329 (control)"
WASHER MAYTAG MVWB835DW3 "Installed control board and console. Ran auto test and calibration, op test good"