Appliance Repair in Chardon, Ohio
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for Chardon, OH
Mindy - Chardon, OH
Ralph - Chardon, OH
Control Board Broken
Meiring - Chardon, OH
On time and friendly
Matt - Chardon, OH
Technician was very diligent in making sure appliance was repaired correctly.
Excellent service in every regard.
Debra - Chardon, OH
Tech was informative, courteous, professional, and perfect. A neighbor was over when he came to do the repair and she commented on all those things as well. Great experience.
Arthur really knows his stuff!!
Karen - Chardon, OH
Arthur was great! We really appreciate his knowledge!
Lauren - Chardon, OH
Brian, as with everyone I have dealt with at Fred's, is knowledgeable, professional, and extremely courteous, but he is my favorite.
Professional and Personable
Tom - Chardon, OH
Jeff was very thorough. His competence is obvious. He took the time to explain the situation. I was very impressed with Jeff personally.. Fred’s Appliace Service provided outstanding service.
Friendly staff, prompt response, on time we’ll communicated
Jim - Chardon, OH
Everyone was friendly and helpful on time and well communicated with show up times highly recommend I had a two incedents on our extended warranty Fred’s fulfilled both promptly with no incedent
Penny - Chardon, OH
He was very professional
Job Well Done
Frank - Chardon, OH
Our technician Dan was professional and efficient. He was informative and got us back in business with our dishwasher.
Whirlpool washer adjustment
Judith - Chardon, OH
Linda Payne was present for the repair
David - Chardon, OH
Extremely professional and prompt service
Mary - Chardon, OH
Something became lodged in the motor or our brand new dishwasher after only one use. Robert handled the entire matter with utmost professionalism, respect, competence and timeliness! Very much appreciated!
Kate - Chardon, OH
Replaced a part quickly and efficiently.
Great service - Jeff is great!
Les - Chardon, OH
We requested Jeff because he’s very knowledgeable and professional and personable. He is an asset to Fred’s Appluance
Paula - Chardon, OH
I feel that the issue I had with my freezer has now been corrected. It was a simple issue, but I feel confident that it is now fixed.
Paula - Chardon, OH
Was on time and very pleasant
Steve - Chardon, OH
Service Tech was Very Good
Eric - Chardon, OH
Corina was very knowledgeable on my dryer model and took the time to explain the issue and what the fix was.
Karen - Chardon, OH
Anne - Chardon, OH
Corina was very professional and completed my repair very quickly. I would recommend her!
Great service! Would recommend Robert to anybody!
Jeanne - Chardon, OH
Convenient and knowledgeable
Susan - Chardon, OH
Really nice and knowledgeable service people!
Kevin - Chardon, OH
WASHER GE WCVH6260FWW "Customer complaint that unit is not spinning and had burning smell, ran diagnostics found e31(drain problems ) error code, found unit is not draining, cleared debris in filter basket, op test good"
REFRIGERATOR GE GTZ18GCEDRSS "Found evap fan very loud. Needs evap fan and blade ; ordrng 1 WR60X10204 (blade,evap fan asm) and 1 WR60X23584 (motor ac/dc evap fan), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRS322FDAT03 Replaced icemaker. Unit cycled and filled
DISHWASHER KITCHENAID KUDE48FXSP5 "Installed listed tub, relocated all components. Reinstalled unit under counter. Ran diagnostics cycle, checked for leaks. All functions passed, op test good."
DISHWASHER KITCHENAID KUDE48FXSP5 Part did not arrive yet; saved tckt
WASHER WHIRLPOOL WFW75HEFW0 Installed controlRan test cycleOp test ok
REFRIGERATOR KITCHENAID KBFC42FTS02 "Installed new control, evaporator fan , and gasket, op test good"
REFRIGERATOR GE PFE29PSDASS "Installed new condenser fan , op test good"
REFRIGERATOR MAYTAG MSD2272VEW00 "Cc: no coolFound frost on back wall of the freezerFound unit not defrostingChecked bimetal, has continuityChecked heater has 26.9 ohmsAll components check outFound service pointer pertaining to this issuePer service pointerNeeds a new ADC control; ordrng 1 WPW10366605 (cntrl-elec19668), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRS322FDAT03 Found icemaker stalled in mid cycle. Needs icemaker ; ordrng 1 WPW10300022 (icemaker)
WASHER WHIRLPOOL WFW75HEFW0 "Cc: noise during operation, not spinning clothes out completely.Found error code f3e1 water level system errorChecked connections for pressure sensorFound pressure switch not receiving 5v dcNeeds control; ordrng 1 W11201274 (CONTROL)"
REFRIGERATOR AMANA ABB1924BRW00 Found door was cocked allowing air flow into unit. Realligned door by closing firmly. Advised customer to open freezer by the middle or both ends of handle. And advised how to correct if this happens again.
DRYER MAYTAG MDE7600AYW Found unit needs timer and knob Customer does not want repaired
DRYER WHIRLPOOL GEW9250PL1 "Cc unit not heatingVerified no heat, checked power in, good at 243v.Found element open, unit needs element. Customer to pay labor on return visit.; ordrng 1 WP3387747 (element8667), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR GE PFE29PSDASS "Customer complaint that unit was making loud noise, is not cooling properly, and mullion is very hot, fresh food section temperature at 50 degrees , freezer section temperature at 32 degrees , evaporator fans are running, compressor is running, condenser fan is not running, condenser fan is receiving 13vdc, unit needs new condenser fan ; ordrng 1 WR60X10358 (fan condenser dc 96.27), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE ELE JENN-AIR JER8895BAS "Cust already replaced a broken bake element before arrival. Found issue is with erc. Bake relay not closing Cust does not want repaired"
RANGE WHIRLPOOL WFE540H0ES1 Installed wire harness and terminal blockRan testsOp test ok
DRYER MAYTAG MEDB835DW3 "Cc unit taking too long to dryChecked venting, found vent cover flap stuck down due to lint build up. Cleared, ran diagnostics on unit. Found code f4e3 for restricted airflow, f6e3 for comm. error ACU cannot hear UI. F4e4 for L2 voltage error. Following diagnostics flow, checked voltage from ui to acu, no voltage, checked for shorted thermistors. 5v at p2 connector header. Unit needs UI per techsheet. Customer to call WP to get auth for parts, labor quoted if not covered as well.; ordrng 1 W10849057 (console)"
WASHER WHIRLPOOL MVWX655DW1 Cc: not starting and off balanceFound no stored codesRan auto test and calibration Unit functions as designed Basket is spinning straightOp test ok test ok
DISHWASHER KITCHENAID KUDE48FXSP5 "Installed sensor, ran test wash. Unit leaking around pump seal in many places. Unit tub is corroded. Advised customer to call WP."
DISHWASHER KITCHENAID KUDE48FXSP5 Installed listed control and wash/drain parts. Found owi sensor burnt. Unit needs owi sensor. Collected extra drain pump.; ordrng 1 WPW10705575 (sensor)
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Installed listed control, thermistor and fan blade. Set into diagnostics. Checked defrost heater. Op test good."
PEDESTAL 15 MAYTAG XHPC155XW1 Found base for washer is 2 inches longer than the base for the dryer. See pics. Door wont close as the washer base hangs over (compared to dryer ) called techline Talked to Rick.no available answer. Told me to call customer service. Talked to alexis. Said customer needs to go back to dealer with issue Customer unhappy.
COOKTOP GAS WHIRLPOOL W5CG3024XS01 "Shut off gas , Disconnected gas line Replaced manifold reconnected gas line using pipe putty Ran burner test OP TEST OK"
WASHER MAYTAG MVWB765FW0 Cc: control errors and noise during agitationFound codes f6e3 and f6e2Both communication errorsRan auto test and calibrationFound grinding when shifting direction during agitateTried to run a wash cycleUnit intermittently allowing selections Needs ui control clutch and gearcase; ordrng 1 W10754448 (CLUTCH) and 1 W10811956 (GEAR CASE) and 1 W10919546 (UI) and 1 W10920541 (CONTROL)
REFRIGERATOR KITCHENAID KRFF302ESS01 Customer complaint of high pitched whistling /ringing noise coming from fridge . Says ringing gets very loud and disturbing. Turned temps down to get unit to start cooling. Unit cycled for over 30 min with no noise. Turned Unit off and let sit for a few minutes before re starting. Again no unusual noise. All together unit ran approximately a hr without hearing any unusual noises. Could not duplicate issue. unit did not make any unusual noises while in the home trying to diagnose issue.
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Cc unit frosting in freezer and ff not coolingFound evap cover and evap covered in frost. Defrosted evap, checked thermistor and defrost heater, both checked good. Ordering control, thermistor, and updated evap fan blade. Will also seal liner with silicone on return visit. ; ordrng 1 W11223731 (CONTROL) and 1 WP2163777 (blade-fan) and 1 WPW10384183 (thermistor)"
DISHWASHER KITCHENAID KUDE48FXSP5 "Cc unit not starting or drainingCustomer stated unit not washing, seemed like stuck in cycle and not draining. Now unit does not power on at all. Checked power in to unit at control, good at 121v. Unit needs control board, and sump assembly.; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10455261 (pump&motor) and 1 WPW10531320 (pump-drain)"
DISHWASHER MAYTAG MDB8949SBB0 Replaced dispenser. Customer has a water softener and has a oversudsing issue. Used milk to dissipate some suds. Advised to change detergents and to run water at sink before starting. Also advised to use a commercial cleaner for dishwashers left leak mat
DISHWASHER KITCHENAID KDTM354DSS3 "Cc unit does not wash, no waterRan wash test, water entering unit, wash motor not working. Tested voltage at wash motor, good at 122v. Unit needs sump assembly. Customer not repairing, estimate only."
REFRIGERATOR WHIRLPOOL GSC25C4EYY02 Installed diffuser verified open closing OP TEST OK
DISHWASHER MAYTAG MDB8989SHB0 Cc: vibration while runningFound sump to be nearly touching floor and during a cycle it rubs the tile causing a vibrationNo way to adjust heightOp test ok
RANGE WHIRLPOOL WFE540H0ES1 Cc: no powerFound terminal block cracked and unit shorted itself out on rear panelNeeds new terminal block and wire harness; ordrng 1 W11134549 (WIRE HARNESS) and 1 WPW10245259 (TERMINAL BLOCK)
WASHER MAYTAG MVWB765FW0 Installed gearcase and clutchRan test cycleOp test ok