Appliance Repair in Chardon, Ohio
for Chardon, OH
Arthur was great!!
KAREN - Chardon, OH
Good man very professional
STEVE - Chardon, OH
No problems smooth sailing
David - Chardon, OH
Lin - Chardon, OH
Job not complete
BRUCE - Chardon, OH
Tech replaced dishwasher pump. After rirst run cycle, it appears to still not work. Additiinally, the unit was just slid back into place and not secured. As soon as the door is fully opened, the DW tilts forward. This appears to be a case of going through the motions and not being thorough.
Response from Fred's Appliance Service:
Hi Bruce, Thank you for taking the time to submit your feedback. We are sorry to hear that your dishwasher is not fully repaired. We would be happy to come out to take another look and get you all taken care of. Since your unit is still under an extended warranty, you will just need to give them a call to set up your appointment. Thank you, The Fred's Team
MDB7749SBM2 MAYTAG DISHWASHER Customer complaint that unit is not starting, found several dead buttons on user interface , stuck key test shows control is good, unit needs new user interface, ; ordrng 1 W10811169 (user interface)
KITCHENAID RANGE KGSS907SBL03 Installed dsi bd, set bake, watched unit preheat and cycle, op test ok;
MVWX655DW0 Maytag Washer c that unit does not spin Ran diagnostics found code for speed basket fault Found while in spin unit also agitates at high speed spin Shifter is moving and engaging Also wash plate not able to be removed easily Needs gearcase and wash plate ; ordrng 1 W10902814 (washplate) and 1 W11035751 (gearcase)
MAYTAG WASHER MVWX655DW1 Installed control, ran recal, op test ok; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.