Appliance Repair in Chardon, Ohio
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for Chardon, OH
John - Chardon, OH
Our experience with Joe O and Fred’s was excellent in every way. We had a warranty through Home Depot for this repair but we use Fred’s normally so we were happy to be able to stick with Fred’s. Could not be happier.
Kimberly - Chardon, OH
Meg - Chardon, OH
Our service was excellent. We usually use Fred’s but this time we had a warranty through Home Depot. Thankfully they use Fred’s too! Very satisfied as always.
Carol - Chardon, OH
Jo O did an awesome job!
Tracey - Chardon, OH
Fast and Knowlegable
Susan - Chardon, OH
John - Chardon, OH
Awesome service jo did for us
Marie - Chardon, OH
Frank - Chardon, OH
Jason from Fred's came out to fix a leak I had with my dishwasher. It turned out to be a failed washer in the connecting hose. Although Jason didn't have the part on him (so he thought) he called Parts back at the office. They mentioned that the same washer was in a different product he carried on his truck. As such he was able to fix my problem right then and there. I really appreciated him going the extra mile to make sure I wasn't left hanging.
Cheryl - Chardon, OH
Man was very knowledable and wasted no time
Judith - Chardon, OH
Prompt, courteous, unfortunately he could not fix problem with refrigerator. It is a problem with Maytag Refrigerator s.. items freeze in refrigerator section.
Michelle - Chardon, OH
Annette - Chardon, OH
Judy - Chardon, OH
Fast service, quick repair and very friendly technician.
Great service. Art was very helpful.
Michael - Chardon, OH
Judith - Chardon, OH
Mindy - Chardon, OH
Ralph - Chardon, OH
Control Board Broken
Meiring - Chardon, OH
On time and friendly
Matt - Chardon, OH
Technician was very diligent in making sure appliance was repaired correctly.
Excellent service in every regard.
Debra - Chardon, OH
Tech was informative, courteous, professional, and perfect. A neighbor was over when he came to do the repair and she commented on all those things as well. Great experience.
Arthur really knows his stuff!!
Karen - Chardon, OH
Arthur was great! We really appreciate his knowledge!
Lauren - Chardon, OH
Brian, as with everyone I have dealt with at Fred's, is knowledgeable, professional, and extremely courteous, but he is my favorite.
Professional and Personable
Tom - Chardon, OH
Jeff was very thorough. His competence is obvious. He took the time to explain the situation. I was very impressed with Jeff personally.. Fred’s Appliace Service provided outstanding service.
Friendly staff, prompt response, on time we’ll communicated
Jim - Chardon, OH
Everyone was friendly and helpful on time and well communicated with show up times highly recommend I had a two incedents on our extended warranty Fred’s fulfilled both promptly with no incedent
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed auger motor. Op test ok
REFRIGERATOR JENN-AIR JFD2589KEP2 "Cc refrigerator is not holding temps.confirmed.39 degrees is fresh food section.29 degrees in freezer section.there is no frost pattern on evaporator.evaporator fan and condenser fan are running compressor is not running.drawing 8 amps from outlet.compressor is seized unit need new compressor.customer is not getting repair at this time.; ordrng 1 W10160407 (compressor) and 1 WPW10143759 (UV DRYER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER KENMORE 110.6120201 "Ccdryer is not heating.confirmed.dryer is getting 240 volts from outlet.dryer is getting power to timer.timer is not sending power.fuse,element, and thermostats are all within spec.unit needs timer ; ordrng 1 WPW10186032 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER GE GDT580SMF6ES "Cc dishwasher is not powering on.tested outlet outlet has power getting 120 volts at terminal block.ui and control are not powering up.unit needs new ui and control.customer does not want repair at this time; ordrng 1 WD21X21916 (elect cont bd) and 1 WD21X23461 (kit svc ui top logic), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER KENMORE 110.7513241 Cc of noise Found idler not spinning freely Replaced using truck stock Ran test cycle OP TEST OK ; used 1 WP691366 (PULLEY1620) from stock
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc: not sealing properlyFound unit functioning as designed. Customer felt the seal should be tighter. Advised customer the gasket could have had something stuck to it causing it not to seal properly. Unit is sealing great now.Op test ok
REFRIGERATOR MAYTAG MRT118FFFZ01 Customer concerned with ice droplets on vent where cold air enters fresh food area. Took pics. This is normal — on very humid days when fresh food door is opened warm air enters fresh food area and can cause small droplets to form. Customer states when door not opened often droplets are less frequent. Found Fresh food door with a very sharp edge in outer corner please order a new door DID NOT RESCHEDULE. CUSTOMER TO CALL WHEN SHE RECEIVES DOOR. Advised customer 4-6 weeks to receive door ; ordrng 1 LW10680727 (dor-fip)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc: not dispensing iceFound auger motor is receiving proper power but not functioning. Needs auger motor.; ordrng 1 W11202789 (motor)
DISHWASHER MAYTAG MDB4949SHZ0 "Cc unit making noise when runningRan wash test, about 3 min in, small buzzing sound, customer stated that is the noise. Advised her that that is the sound of the chopper blade in the motor, may be a large particle of food may have gotten down inside. On this style chopper blade is part of motor/pump assembly. Advised her to give it a couple days to see if it clears."
RANGE MAYTAG CGR3742CDC "Cc unit not working, customer moved in a few weeks ago.Found all burner heads and top main plate with corrosion and rust holes. LF and LR burner heads are bent and pulled up, can see rust underneath. Customer stated he tried to light a burner and it came out as a ball of fire. Top plate is nla for this unit. Did not run any ignition tests as this unit is a potential safety issue. Unit not repairable."
FREEZER WHIRLPOOL EV188NYWS00 Installed evaporator fan motor and blade steam out drain tube op test good. Give 24 hours to return to normal temps.
REFRIGERATOR GE GSCS3PGXCFSS "Cc: leaking from dispenser, not dispensing waterFound unit dripping small amounts of water from water dispenser. Found water coming in to the filter housing but was not getting to filter. Had Brian call me for assistance found water line in door frozen, advised customer to unplug and allow line to thaw"
DISHWASHER KITCHENAID KDTM354DSS5 Installed panel control and sump Ran test cycle OP TEST OK
FREEZER WHIRLPOOL EV188NYWS00 "Cc icemaker not making ice.4 degrees at bottom of freezer 60 degrees at top near icemaker.compressor and condenser fan all running.frost build up on evaporator WP3-81329 cover.cycled ice maker,it cycled filled and returned to home position evaporator fan is getting power not running unit needs evaporator fan motor; ordrng 1 :WP3-60336-001 (EVAPORATOR FAN MOTOR) and 1 WPW10445742 (blade-fan), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL WFW72HEDW0 Replaced bellows. Op test good. No leaks. Left leak mat ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed evap fan motor and harnessOp test ok
DISHWASHER KITCHENAID KDTM354DSS5 Cc of unit not washing and afresh light staying on and before all that the motor was making a really loud noise can’t get unit to run to verify noiseCalled whirlpool they had me run some test for ui and control advised on keypad and control to be replaced Needs Ui control and sump assembly ; ordrng 1 W10803367 (panel-cntl) and 1 W10805015 (pump&motor) and 1 W11177740 (cntrl-elec)
DRYER SAMSUNG DV45K7600EW/A3 Installed pulley assemblyRan test cycleOp test ok
RANGE KENMORE 790.4200361 "Customer complaint that lower oven is not maintaining temperature, had customer start oven for 350 30 minutes before tech arrived, oven temperature at 280 degrees , lower oven is off, adjusted temperature, oven started heating again, unit needs oven switch and control switch, , not collecting any money management please review ; ordrng 1 318601500 (control 50.81) and 1 318601700 (switch 56.32)"
WASHER WHIRLPOOL WFW72HEDW0 "Found bellows needs replaced. ; ordrng 1 W11106747 (bellow), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Cc: intermittent cooling in freezer, lower freezer stays cold upper thawingFound freezer temps at 13 degreesFound full frost pattern on evapFound unit will enter defrost in manual diagnostics, but evap fan not powering onFound evap fan would power on if the wiring harness was messed withNeeds evap fan and harness; ordrng 1 W11036566 (motor-evap) and 1 W11170613 (harns-wire)"
DISHWASHER KITCHENAID KUDS30FXSS3 Cc: no powerFound unit receiving proper powerFound bimetal on control openNeeds bimetalReplaced bimetalRan test cycleOp test ok; used 1 W10402110XXX (XXX DO NOT RESTOCK XXX2518) from stock
WASHER WHIRLPOOL WTW5000DW1 Cc unit wouldn’t go pass sense mode Ran diagnostics found error for long fill no fill Customer stated her well ran dry when she last used it. Reset control ran auto test and calibration Ran test load with towels let unit fill and make it to the wash portion OP TEST OK
DRYER AMANA NED4655EW1 Found no 220 volts at unit. Advised customer she needs a qualified electrician to provide correct power to unit. Lubricated strike for customer
REFRIGERATOR KITCHENAID KRMF706ESS01 Installed all 5 bds. No good. When deli drawer is plugged in unit showa a open door switch which affects the lights . Called techline and was told the wire harness suppling power to drawer and deli drawer itself should be replaced; ordrng 1 W10815669 (dor-fip ss) and 1 W11170612 (harns-wire)
REFRIGERATOR KITCHENAID KBFS25ETSS00 "Customer complaint fridge started making loud noises for a week or so then lost cooling but yesterday started working fine, temps were 38 ff and 2 frz only ice packs in frz and a few bottles of water in ff, customer asked if having too much food in frz could have caused this, yes and frost accumulation, she said there was frost all of frz, unable to duplicate the problem, advised customer to monitor"
DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit trips GCFI Unit was not wired all the way at arrival wired unit up Ran test cycle with extension cord to diff outlet ran with no issue Ran test cycle In GCFI outlet still no issue Could not duplicate a breaker tripping
REFRIGERATOR KITCHENAID KFFS20EYMS00 Replaced both glides. Op test good. Tightened freezer handle for customer.
RANGE WHIRLPOOL WGE745C0FS Found bulb open. Replaced with truck stock part. Customer states light went out right after they got it. Calibrated lower oven to plus 20 degf. And upper oven plus 5degf. Unit op test good ; used 1 8009 (APPLIANCE BULB) from stock
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Found some ice in the fill tube causing no ice cleared ice using steam. Advised cust about using with a R/O water system. Unit ice maker cycled and filled. Op test good.
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Repaired leak in evaporator, installed filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
FREEZER WHIRLPOOL WRX986SIHZ00 "Cc: frost buildup in freezerCustomer advised that whirlpool had him remove frost and heat the seal to re seat it, and they haven’t had an issue sinceDouble checked door gasketOp test ok"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Cc unit beeps after dispensing waterCustomer not running a filter in unit, nor a bypass. Customer has home filtration system. Unit needing filter reset, “ reset” filter pressing water filter switch. Water filter alarms reset, op test good. Advised customer they may need a bypass to satisfy water filter switch input."
REFRIGERATOR WHIRLPOOL WRF989SDAM02 Evaporator is clearly leaking Freon. Needs a new evaporator and filter dryer; ordrng 1 W10917531 (EVAP ) and 1 WPW10143759 (DRIER )