Appliance Repair in Chesterland, Ohio

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Local Reviews
for Chesterland, OH

Rated 4.6 out of 5 stars based on 27 customer reviews

Map of Chesterland, OH

Great Service - Poor Quality Replacement Parts




Technician was great and work was always done quickly. The parts that were provided by the manufacturer on the other hand were of poor quality, which resulted in multiple visits. This is out of the hands of Fred's and their technicians, but it took 4-visits to fix our oven.


Response from Fred's Appliance Service:

Hi Eric! Thank you for the review. We're glad you were happy with service! We sorry with the issue on the parts. Sometimes it does happen, and it's never fun. :(. Thanks again, and have a great day! -The Fred's Team


Map of Chesterland, OH

Thumbs up





Map of Chesterland, OH

Great Service





Map of Chesterland, OH

great service





Map of Chesterland, OH

Great service




Brian was friendly and knowledgeable, able to locate problems and answer all questions.


Response from Fred's Appliance Service:

Beth, That's so great to hear! Our technician, Brian, certainly embodies all of the qualities that we look for in our team members: friendly, intelligent, and patient! We are so happy he provided such great service to you! Thank you, The Fred's Team


Map of Chesterland, OH

Mrs. Daniel Moriarty





Map of Chesterland, OH

Outstanding job




Did an outstanding job. On time professional technician who fixed all of our problems. The company let you know every step of the way what they were going to be doing. The calls to schedule service, to confirm service and to track the technician were top notch.


Response from Fred's Appliance Service:

Hello, Thank you for taking the time to submit your review. We are so happy to hear that your technician did an outstanding job! We do our best to keep our customers informed throughout the entire process; we're glad it was helpful to you! Have a great rest of your week! The Fred's Team


Map of Chesterland, OH

Chris




It was disappointing that even though you knew what was wrong with our washer from the error codes reported on our call for service the technician did not bring out the parts to fix the washer on his first visit. Which took a week from the day we called. Then we had to wait another week to have him come back and install the parts. We have 2 sons and a lot of laundry so that is why we bought a Maytag that was supposed to be the best but didn't make it through the first year


Response from Fred's Appliance Service:

Hi Chris, Thank you for taking the time to submit your review. We carry a large inventory of truck stock on our vehicles that includes the most commonly used parts. Additionally, we have a team that works to pre-identify parts that can be ordered ahead of time for all repairs. We certainly do our best to save all of us time by repairing the unit on the first trip out if at all possible. Unfortunately, in your situation we could not be 100% certain on the parts that were needed for a total repair. We apologize for your lengthy wait time; we are currently in the midst of our busy summer season. Again, we apologize for the wait time, but we are happy to hear that the unit is up and running again! Should you have any issues, feel free to call us at 1-888-45-FREDS. Have a great weekend! The Fred's Team


Map of Chesterland, OH

Nice young service man.





Map of Chesterland, OH

Great service, tech was polite and explained everything!




Excellent, service tech explained everything! Very polite and knowledgeable .


Prompt, friendly, knowedgeable





Jeff and the rest of the team were Awesome!




From the 1st appointments through the 5th, they didn't give up trying to figure out what was wrong with my dishwasher. Can't thank them enough for being persistent and solving the issue we were having. Turned out to be a sensor, but they literally tried everything and didn't quit until the problem was solved. Great company, wonderful people. I trust the staff and recommend this company to anyone that needs appliance service. Thank you!!


Great Service




Everything worked out perfectly during Robert's service call. He was very professional and efficient. We were glad to have him in our home.


Very professional





fast





Martha





John





Lori





Nice job




Efficient and professional


Great work and service





Not so great experience





Response from Fred's Appliance Service:

Hello Charlie, Thank you for your review. I've reviewed your records. I see we have been having trouble with this machine. Sometimes, appliances do get the best of us. I'm so very sorry for this trouble. I'm showing you're currently on the schedule today for Robert to come out and get this problem resolved once and for all. Thank you---The Fred's Team.


Corina was very professional and did a great job.




Corina was very knowledgeable and professional.


Very professional and cordial




Completed task quickly and check all her work


Poor problem still exists





Response from Fred's Appliance Service:

Hello Paul! Very sorry for the continued troubles. We've called you several times since 7/18 and haven't heard back. Please give us a ring at 888-453-7337 so we can get your problem addressed. Thank you! -The Fred's Team


Excellent Troubleshooter




Patiently listened to my explaining problems. Did his best to rectify issues ... which are sadly design-related. Cannot rate cost and pricing as service was covered under warranty.


Robert A.

Robert A.

VERTICAL FREEZER WHIRLPOOL WZF34X16DW01 "Cc frost in frz, looked in unit, no frost in unit, ust states that the frost went a way when the outside temp went down, door seal goodOp test ok"

Near Kim Dr, Chesterland, OH 44026
Dan H.

Dan H.

WASHER AMANA NTW4516FW3 "Customer complaint that unit is not completing cycle, found drain hose laying on the floor, advised customer that the drain hose must be a minimum of 39” off of floor, unit is operating as designed"

Near Heath Rd, Chesterland, OH 44026
Brian M.

Brian M.

REFRIGERATOR AMANA ABB1921BRW00 Cc of freezer freezing but fridge no cool Found 3 amps heater during forced defrost Heater and thermostat working Needs defrosted and control board replaced Replaced using truck stock OP TEST OK ; used 1 WPW10503278 (MUST RETURN**CORE*CTRL BOARD) from stock

Near Caves Rd, Chesterland, OH 44026
Brian M.

Brian M.

DISHWASHER WHIRLPOOL MDB8949SBW3 Cc unit not working Found unit not able to select normal load All other buttons functioning properly Customer does not want to repair at this time Customer paid svc 96.02

Near Caves Rd, Chesterland, OH 44026
Robert A.

Robert A.

WASHER MAYTAG MVWX500XW0 "Found basket locked in place, broke loose, bearings loud, needs gearcaseCust to let us know; ordrng 1 W11132267 (GEARCASE26926), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near W Geauga Trail, Chesterland, OH 44026
Dan H.

Dan H.

GAS RANGE MAYTAG MGRH752CDS "Installed new control, op test good"

Near Opalocka Dr, Chesterland, OH 44026
Robert A.

Robert A.

DRYER WHIRLPOOL WGD5000DW3 Found door seal torn; ordrng 1 W10906683 (SEAL)

Near Cedar Rd, Chesterland, OH 44026
Brian M.

Brian M.

WASHER WHIRLPOOL WFW70HEBW Cc of no drain Found socks in drain pump Removed Ran auto test OP TEST OK

Near Mulberry Rd, Chesterland, OH 44026
Robert A.

Robert A.

DRYER WHIRLPOOL WED7300DW1 "Ran unit, scraping noise, found bracket off back of motor, reset, ran unit, op test ok"

Near Hovey Dr, Chesterland, OH 44026
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDU03STSS2 CC that the unit is leaking. Found the pump and motor are leaking from the seal. Will need a new pump and motor. Cust does not want to repair.

Near Sherwood Trail, Chesterland, OH 44026
Brian M.

Brian M.

WASHER WHIRLPOOL WTW4815EW1 Cc hot is cold cold is hot Found hoses reversed Switched hoses OP TEST OK

Near Chillicothe Rd, Chesterland, OH 44026
Dan H.

Dan H.

GAS RANGE MAYTAG MGRH752CDS "Customer complaint that oven shuts off on its own, started bake for 350 degrees confirmed, control died, control is recieving 120vac , unit needs new control; ordrng 1 5701M754-60 (cntrl-elec)"

Near Opalocka Dr, Chesterland, OH 44026
Corina B.

Corina B.

WASHER MAYTAG MVWP575GW0 CC that there is a electrical burning smell. Checked the wires at the control and the underneath all wires are good. Started a cycle could not duplicate the smell. Optest ok.

Near Falcon Ridge Rd, Chesterland, OH 44026
Corina B.

Corina B.

WASHER MAYTAG MVWP575GW0 "Cust showed pop, sent pic. CC that the clothes are still wet at the end of cycle. Ran diag F7E6 – MOTOR FAULT. Found the motor wires not connected. Connected the wires. Ran a drain and spin. Optest ok."

Near Falcon Ridge Rd, Chesterland, OH 44026
Robert A.

Robert A.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Found both doors sealing, but found condensation approx 8-10 inches from top between the two doors, found ff door adjusted to the top, lowered to the bottom of adj, leveled cabintet, doors closer to even, doors sealing, cust to watchOp test ok"

Near Pelham Dr, Chesterland, OH 44026
Brian M.

Brian M.

DISHWASHER MAYTAG MDB7759AWB3 Installed valve OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Heath Rd, Chesterland, OH 44026
Brian M.

Brian M.

WASHER MAYTAG MVWB725BW0 "Cc that unit is loud Found grease on floor from bearing, Found bearing loud Customer does not want to repair at this time Customer paid 96.02"

Near Falcon Ridge Rd, Chesterland, OH 44026
Brian M.

Brian M.

WASHER WHIRLPOOL MVWX500XW0 Cc of unit not spinning Found all functions working besides spin and agitate Run capacitor shorted Needs run capacitor Customer wants to fix it himself Customer paid svc 96.02

Near Summers Rd, Chesterland, OH 44026
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRSF505ESS01 "Customer complaint that doors are uneven, leveled unit, op test good"

Near Pelham Dr, Chesterland, OH 44026
Brian M.

Brian M.

DISHWASHER WHIRLPOOL GU2300XTQ1 Cc of unit making noise Found a marble and seeds in sump pump Cleaned sump ran 2 test cycles OP TEST OK

Near Lincoln Dr, Chesterland, OH 44026
Brian M.

Brian M.

DISHWASHER KITCHENAID KDTE334GPS0 Cc of dent in door Replaced door Ran test cycle OP TEST OK

Near Woodlands Trail, Chesterland, OH 44026
Brian M.

Brian M.

DISHWASHER MAYTAG MDB7759AWB3 "Cc of unit leaking Found water valve cracked Needs water valve replaced Water is turned off Placed water mat ; ordrng 1 W10872255 (valve5956), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Heath Rd, Chesterland, OH 44026
Brian M.

Brian M.

REFRIGERATOR KITCHENAID KSRG25FKSS15 Cc that compressor is loud Found compressor running and making loud humming clunk noise Fridge is not cooling properly Customer needs compressor and filter replaced Customer does not want to repairCustomer paid svc 96.02

Near Pelham Dr, Chesterland, OH 44026
Brian M.

Brian M.

DRYER WHIRLPOOL MGDC700VW0 Installed latch and seal OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Mulberry Rd, Chesterland, OH 44026
Dan H.

Dan H.

GAS RANGE MAYTAG MGRH752CDS Customer complaint that Oven is not heating, found ignitor not glowing, ignitor is recieving 120vac, installed new ignitor, op test good ; used 1 12400035 (IGNITER) from stock

Near Opalocka Dr, Chesterland, OH 44026
Dan H.

Dan H.

MFF2558FEW00 MAYTAG REFRIGERATOR Customer complaint of frost build up in freezer section, found freezer section door gasket not sealing at top, used heat and petroleum jelly to adjust door gasket , door is sealing now, op test good ; Job Cmpltd

Near Greenfield Trail, Chesterland, OH 44026
Dan H.

Dan H.

RB120PXK WHIRLPOOL WALL OVEN Customer complaint that oven is not heating, found element broken, element is recieving 240vac, unit needs new element, customer does not want repair at this time ; ordrng 1 326791 (element,bake)

Near Hickory St, Chesterland, OH 44026
Dan H.

Dan H.

KSEG950ESS0 KITCHENAID RANGE Customer complaint of f8e0 error code, confirmed unit needs new cooling fan, installed new cooling fan ; used 1 W11107275 (FAN-BLWR)

Near Sherman Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

WHIRLPOOL RANGE GAS WFG525S0HW0 Installed new part unit op tested good ; Job Cmpltd,

Near Lincoln Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

ROPER DRYER RED4516FW0 The vent was plugged op tested good ; Job Cmpltd,

Near Heath Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

WHIRLPOOL RANGE GAS WFG525S0HW0 I added a grounding strap did not work. The spark module is receiving power when switch the bake main control relay is closing needs a spark module bored; ordrng 1 W11162730 (SPARK BOARD ), schdld next appmnt for 8/27 MON 8-12,

Near Lincoln Dr, Chesterland, OH 44026
Brian M.

Brian M.

MGRH752CDS Maytag Range Installed control Ran bake test and broil test OP TEST OK

Near Opalocka Dr, Chesterland, OH 44026
Brian M.

Brian M.

WED4815EW0 Whirlpool Dryer Cc of no power Found breaker at wall tripped Reset breaker OP TEST OK Advised customer on replacing breaker And to upgrade to semi rigid vent ; Job Cmpltd

Near Chillicothe Rd, Chesterland, OH 44026
Robert A.

Robert A.

WHIRLPOOL DISHWASHER KDTE104ESS1 Installed sump and owi sensor, ran diagnostic cycle, op test okPlaced mat under unit see pic; Job Cmpltd

Near Boulder Glen Dr, Chesterland, OH 44026