Appliance Repair in Chesterland, Ohio
for Chesterland, OH
Jeff and the rest of the team were Awesome!
VICTOR - Chesterland, OH
From the 1st appointments through the 5th, they didn't give up trying to figure out what was wrong with my dishwasher. Can't thank them enough for being persistent and solving the issue we were having. Turned out to be a sensor, but they literally tried everything and didn't quit until the problem was solved. Great company, wonderful people. I trust the staff and recommend this company to anyone that needs appliance service. Thank you!!
EILEEN - Chesterland, OH
Everything worked out perfectly during Robert's service call. He was very professional and efficient. We were glad to have him in our home.
STEVEN - Chesterland, OH
SCOTT - Chesterland, OH
MARTHA - Chesterland, OH
WHIRLPOOL REFRIGERATOR WRF767SDEM00 The ICEMAKER is not cycling automatically. Need a new ICEMAKER ; ordrng 1 W10886939 (ICEMAKER ), schdld next appmnt for 4/23 MON 12-5,
WHIRLPOOL WASHER WTW8040DW2 installed new part unit op tested good ; Job Cmpltd,
KODE500ESS02 KITCHENAID RANGE Installed control Op test ok ; Job Cmpltd
KODE500ESS02 KITCHENAID RANGE Installed control Op test ok ; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.