Appliance Repair in Chesterland, Ohio

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Local Reviews
for Chesterland, OH

Rated 4.6 out of 5 stars based on 26 customer reviews

Map of Chesterland, OH

Thumbs up





Map of Chesterland, OH

Great Service





Map of Chesterland, OH

great service





Map of Chesterland, OH

Great service




Brian was friendly and knowledgeable, able to locate problems and answer all questions.


Response from Fred's Appliance Service:

Beth, That's so great to hear! Our technician, Brian, certainly embodies all of the qualities that we look for in our team members: friendly, intelligent, and patient! We are so happy he provided such great service to you! Thank you, The Fred's Team


Map of Chesterland, OH

Mrs. Daniel Moriarty





Map of Chesterland, OH

Outstanding job




Did an outstanding job. On time professional technician who fixed all of our problems. The company let you know every step of the way what they were going to be doing. The calls to schedule service, to confirm service and to track the technician were top notch.


Response from Fred's Appliance Service:

Hello, Thank you for taking the time to submit your review. We are so happy to hear that your technician did an outstanding job! We do our best to keep our customers informed throughout the entire process; we're glad it was helpful to you! Have a great rest of your week! The Fred's Team


Map of Chesterland, OH

Chris




It was disappointing that even though you knew what was wrong with our washer from the error codes reported on our call for service the technician did not bring out the parts to fix the washer on his first visit. Which took a week from the day we called. Then we had to wait another week to have him come back and install the parts. We have 2 sons and a lot of laundry so that is why we bought a Maytag that was supposed to be the best but didn't make it through the first year


Response from Fred's Appliance Service:

Hi Chris, Thank you for taking the time to submit your review. We carry a large inventory of truck stock on our vehicles that includes the most commonly used parts. Additionally, we have a team that works to pre-identify parts that can be ordered ahead of time for all repairs. We certainly do our best to save all of us time by repairing the unit on the first trip out if at all possible. Unfortunately, in your situation we could not be 100% certain on the parts that were needed for a total repair. We apologize for your lengthy wait time; we are currently in the midst of our busy summer season. Again, we apologize for the wait time, but we are happy to hear that the unit is up and running again! Should you have any issues, feel free to call us at 1-888-45-FREDS. Have a great weekend! The Fred's Team


Map of Chesterland, OH

Nice young service man.





Map of Chesterland, OH

Great service, tech was polite and explained everything!




Excellent, service tech explained everything! Very polite and knowledgeable .


Map of Chesterland, OH

Prompt, friendly, knowedgeable





Jeff and the rest of the team were Awesome!




From the 1st appointments through the 5th, they didn't give up trying to figure out what was wrong with my dishwasher. Can't thank them enough for being persistent and solving the issue we were having. Turned out to be a sensor, but they literally tried everything and didn't quit until the problem was solved. Great company, wonderful people. I trust the staff and recommend this company to anyone that needs appliance service. Thank you!!


Great Service




Everything worked out perfectly during Robert's service call. He was very professional and efficient. We were glad to have him in our home.


Very professional





fast





Martha





John





Lori





Nice job




Efficient and professional


Great work and service





Not so great experience





Response from Fred's Appliance Service:

Hello Charlie, Thank you for your review. I've reviewed your records. I see we have been having trouble with this machine. Sometimes, appliances do get the best of us. I'm so very sorry for this trouble. I'm showing you're currently on the schedule today for Robert to come out and get this problem resolved once and for all. Thank you---The Fred's Team.


Corina was very professional and did a great job.




Corina was very knowledgeable and professional.


Very professional and cordial




Completed task quickly and check all her work


Poor problem still exists





Response from Fred's Appliance Service:

Hello Paul! Very sorry for the continued troubles. We've called you several times since 7/18 and haven't heard back. Please give us a ring at 888-453-7337 so we can get your problem addressed. Thank you! -The Fred's Team


Excellent Troubleshooter




Patiently listened to my explaining problems. Did his best to rectify issues ... which are sadly design-related. Cannot rate cost and pricing as service was covered under warranty.


owner





Brian M.

Brian M.

GTW485ASJWS GE washer Cc that unit only filled won’t drain Found drain pump getting power but just humming Removed drain found lint built up inside Removed and reinstalled OP TEST OK ; Job Cmpltd

Near Carmichael Dr, Chesterland, OH 44026
Brian M.

Brian M.

KGYS850JQ1 kitchenaid dryer Cc no heat Found thermal fuse open Replaced using truck stock OP TEST OK ; used 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd

Near Legend Creek Dr, Chesterland, OH 44026
Dan H.

Dan H.

MDB7749AWW2 MAYTAG DISHWASHER Customer complaint that unit is not starting, found wire to bimetal had come loose, reconnected, op test good ; Job Cmpltd

Near Birchwood Dr, Chesterland, OH 44026
Corey L.

Corey L.

MGRH752CDS Maytag Range Customer complaint broil button not working, confirmed all selections are operating except broil, broil clicks but does not accept selection, unit needs new control; ordrng 1 5701M754-60 (cntrl-elec)

Near Opalocka Dr, Chesterland, OH 44026
Corey L.

Corey L.

WRV986FDEM01 Whirlpool Refrigerator Installed new door, op test good; Job Cmpltd

Near Winchester Valley, Chesterland, OH 44026
Dan H.

Dan H.

MDB7749AWW2 MAYTAG DISHWASHER Installed new bimetal, op test good ; Job Cmpltd

Near Birchwood Dr, Chesterland, OH 44026
Dan H.

Dan H.

MDB7749AWW2 MAYTAG DISHWASHER Customer complaint that unit will not start, confirmed, found bi metal open, jumped out, user interface powered up, unit needs new bimetal ; ordrng 1 W10258275 (BI METAL)

Near Birchwood Dr, Chesterland, OH 44026
Robert A.

Robert A.

WHIRLPOOL DISHWASHER KDTE104ESS1 Found leaking by owi sensor, cleaned and reset seal, ran unit, op test ok; Job Cmpltd,

Near Boulder Glen Dr, Chesterland, OH 44026
Dan H.

Dan H.

KRMF706ESS01 KITCHENAID REFRIGERATOR Customer complaint that unit is leaking, found fresh food section evaporator Darin tube frozen over, cleared ice and evaporator drain tube, op test good,

Near Cedar Rd, Chesterland, OH 44026
Brian M.

Brian M.

MDB7749AWW2 Maytag Dishwasher Installed handle OP TEST OK

Near Birchwood Dr, Chesterland, OH 44026
Robert A.

Robert A.

MAYTAG WASHER MVWC565FW0 Ran diagnostics, 8-1, no water entering unit, cleaned valve screens, ran recal, op test ok; Job Cmpltd,

Near Summers Rd, Chesterland, OH 44026
Corina B.

Corina B.

KDTE104ESS1 Whirlpool Dishwasher CC that the unit is leaking. Started unit, ran for 30 min. Not leaking. Advised cust to use 1/2-1 tablespoons of detergent. Optest ok

Near Boulder Glen Dr, Chesterland, OH 44026
Brian M.

Brian M.

WRT311FZDT01 Whirlpool Refrigerator Installed fan kit Sealed liner OP TEST OK

Near Chillicothe Rd, Chesterland, OH 44026
Corey L.

Corey L.

WED4800BQ1 Whirlpool Dryer Customer complaint when a cycle is about over the dryer doesn’t work again until breaker is reset, power to the unit is good, thermostats on the unit and the element passed, customer is using a foil style vent, advised customer this is a fire hazard and should be replaced with a semisolid or solid rigid metal vent, advised customer to get an electrician to look at the breaker, customer requested tech switch the door around to open the opposite way, quoted, ok, reversed Door

Near Wellswood Trail, Chesterland, OH 44026
Brian M.

Brian M.

MSS26C6MFZ00 Maytag Refrigerator Installed diffuser OP TEST OK

Near Peachtree Dr, Chesterland, OH 44026
Corina B.

Corina B.

MER6600FZ1 Maytag Range CC that the unit smells like an electrical fire. The wires are good. Found the bake element is missing.bake element is a hidden element, verify. Optest ok

Near Westchester Trail, Chesterland, OH 44026
Brian M.

Brian M.

KDFE104DWH4 Kitchenaid Dishwasher Cc of dishes not getting cleaned Found motor running but sump isn’t Checked over wires found blue wire to sump not connected to unit Connected wires OP TEST OK

Near Appleblossom Ln, Chesterland, OH 44026
Holly B.

Holly B.

MDB7749AWW2 Maytag Dishwasher Installed control panel OP TEST OK

Near Birchwood Dr, Chesterland, OH 44026
Brian M.

Brian M.

MAYTAG DISHWASHER MDB7749AWW2 Cc that unit will not start Found UI not responding all the timeHeavy and light wash will work but normal is hard to select and start is hard to select UI board needs replaced ; ordrng 1 W10811149 (panel-cntl), schdld next appmnt for 7/9 MON !,

Near Birchwood Dr, Chesterland, OH 44026
Brian M.

Brian M.

MAYTAG REFRIGERATOR MSS26C6MFZ00 Cc showed pop Cc of noise Found diffuser to be making grinding whining noise Needs diffuser replaced ; ordrng 1 W11164593 (DIFFUSER), schdld next appmnt for 7/11 WED !,

Near Peachtree Dr, Chesterland, OH 44026
Brian M.

Brian M.

WHIRLPOOL REFRIGERATOR WRT311FZDT01 Cc of frost build up in freezer and water dripping in fridge Found frost build up in freezer and water all over fridge shelf Found gaps in body of fridge and air leaking in Also needs fan blade kit ; ordrng 1 W10916494 (blade-fan), schdld next appmnt for 7/10 TUE !,

Near Chillicothe Rd, Chesterland, OH 44026
Brian M.

Brian M.

WHIRLPOOL DRYER ELE WED9150WW0 Cc of scrapping noise Found lid bent in and rubbing the drum Popped lid back into place OP TEST OK ;

Near Stratford Trail, Chesterland, OH 44026
Corey L.

Corey L.

PFCS1RKZASS GE REFRIGERATOR Installed main board first, main board was the culprit, evap has a good frost pattern starting, op test good

Near Marsh Hawk Run, Chesterland, OH 44026
Corey L.

Corey L.

PFCS1RKZASS GE Refrigerator Customer complaint fridge is doing weird things on display and not cooling, unit was at room temp, fans nor compressor was running, display flashing 0s, unplugged evap fan and reconnected power to the unit, no change, smelling a weird odor from transformer on main board, ordering both boards for precaution customer would rather do it this way and return an un-needed part has to have to reschedule when we return; ordrng 1 WR55X11092 (interface dispenser 155.95) and 1 WR55X11098 (board asm main contr 157.81)

Near Marsh Hawk Run, Chesterland, OH 44026
Corina B.

Corina B.

ED2SHAXMQ10 Whirlpool Refrigerator

Near Hickory St, Chesterland, OH 44026
Corina B.

Corina B.

FFU1464DW2 Frigidaire Freezer Replaced the control. Optest ok ED2SHAXMQ10 Whirlpool Refrigerator

Near Hickory St, Chesterland, OH 44026
Gail V.

Gail V.

KENMORE REFRIGERATOR 596.76253702 Found frz door not sealing, removed frost and ice, op test ok; , Job Cmpltd,

Near Chillicothe Rd, Chesterland, OH 44026
Corina B.

Corina B.

FFU1464DW2 Frigidaire Freezer C that food is defrosting and water is coming out. Found the drain hole is frozen. The thermostat is at the coldest setting. Will neeed a thermostat. Called SM to order part. ; ordrng 1 216788000 (control,temp 9399),

Near Hickory St, Chesterland, OH 44026
Corina B.

Corina B.

ED2SHAXMQ10 Whirlpool Refrigerator

Near Hickory St, Chesterland, OH 44026
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRF767SDEM00 Installed new part unit op tested good. ; Job Cmpltd,

Near Chesterfield Ln, Chesterland, OH 44026
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRF767SDEM00 Installed new part unit op tested good. ; Job Cmpltd,

Near Chesterfield Ln, Chesterland, OH 44026
Brian M.

Brian M.

NTW4516FW1 Amana Washer Cc that unit stops during wash cycle Ran diagnostics found error for long fill no fill Ran water test no hot water entering machine Needs water valve replaced Customer does not want to make choice right now

Near Shady Ln, Chesterland, OH 44026
Corina B.

Corina B.

KDTE104ESS1 Whirlpool Dishwasher Replaced the pump and motor. Optest ok

Near Boulder Glen Dr, Chesterland, OH 44026
Robert A.

Robert A.

MAYTAG WASHER MVWB835DW1 Installed control and panel, ran test 51, good, op test ok; Job Cmpltd,

Near Chesterfield Ln, Chesterland, OH 44026