Appliance Repair in Chesterland, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Chesterland, OH
Megan - Chesterland, OH
Barbara - Chesterland, OH
Jason was very respectful of my home and followed all COVID precautions. He explained everything to me in understandable terms. He also tested my appliance to confirm that the appliance was ready to use after the repair. You will have to wait for an appointment as Fred’s seems to be very busy. Would recommend.
Dan Fixed the unfixable !!
Barbara - Chesterland, OH
We had several service calls by another appliance service company with no results plus a battered floor from repeated removal of the unit. Dan (from Fred’s appliance) diagnosed the problem on the first visit and we are now able to finally use our oven. Fred’s appliance was great. HecMarie was apprenticing with Dan - exceptional work - attention to detail and respectful of our kitchen. Thank you both !!!!
James - Chesterland, OH
He was very nice. Great work. Couldn’t be happier.
Knowledgeable and punctual!!
Mette - Chesterland, OH
Fred’s Appliance is always punctual, reliable and knowledgeable! Brian was on time, knew what he was talking about and was nice - I would recommend them to anybody I know!!
Sandra - Chesterland, OH
Corina was great showed up on time, friendly, wore a mask and shoe covers. Fixed the problem quickly
Dryer wouldn't heat
Jill - Chesterland, OH
This was our first time working with Fred's Appliance. We have a four year old Samsung Washer and Dryer. Our dryer wasn't drying so I called around to different places, but they did not service Samsung appliances. I called Fred's who did service Samsung appliances. The technician came out and inspected it, and found out that my heating element went and the pulley went also. I was disappointed to hear that the technician did not have any parts in his truck for a Samsung dryer nor did Fred's have Samsung parts at their business (warehouse) and had to order them because they are Samsung parts. Needless to say, they ordered the parts, which came to my house. The technician then came the next day to install them. He put both new parts on in about 15-20 minutes. When he turned the dryer on, the technician and I had heard a squeaking sound. Needless to say, we had to order four rollers for the dryer. The technician came back within a few days to install them. We didn't hear a squeak noting that everything was fixed. The technician did a great job replacing all the parts, but I would tell anybody NOT to buy Samsung appliances ever. It costs us over $600 for parts and service with total. I could've went out and bought a new basic Amana or Whirlpool electric dryer for cheaper. The service was great and the technician was very patient, knowledgeable and explained everything. I definitely would hire them again for any appliance repairs in the future!
Response from Fred's Appliance Service:
Hi Jill! Thanks for sharing your experience. We do apologize for the multiple trips to get your dryer repair completed, but glad to hear that Joe was patient and able to resolve the issue for you. Sometimes these machines have a mind of their own. If you do have any questions about your visit please let us know. Thanks again Jill and have a good day! -The Fred's Team
Dominic - Chesterland, OH
They were quick and efficient and they were both nice guys thank you very much
Response and Service were awesome!
Sheila - Chesterland, OH
Extremely fast response. Part arrived next day. Service installed and did an awesome job!
Great Service, Nice Guy
Dawn - Chesterland, OH
This is the second time Jason has been to my house to fix my washing machine his repair was spot on and he arrived exactly when he was supposed to!
Janice - Chesterland, OH
Everything was great. Serviceman explained everything was very professional. Thank you
Josh - Chesterland, OH
Anthony - Chesterland, OH
Dawn - Chesterland, OH
Jason was prompt (on time despite weather conditions) courteous and fixed my appliance the first time. Will use again and refer!
Paul - Chesterland, OH
Tom - Chesterland, OH
The tech was very professional and pleasant. I'm very satisfied with your companies service.
Lenny Dasco Electric dryer
Lenny - Chesterland, OH
Very good service and quick. They determined issue that other tech’s did not detect. I will use Fred’s from now on. Very honest people
Andrea - Chesterland, OH
Jason was great. Thank u
Shawn - Chesterland, OH
Refrigerate Ice Maker Replacement
Richard - Chesterland, OH
Knowledgeable, efficient & friendly. A pleasant experience.
Dan - Chesterland, OH
Warranty service from Maytag ( whirlpool ). Great tech!
Amelia - Chesterland, OH
Janice - Chesterland, OH
Jason was very nice!
Liz - Chesterland, OH
Fred's was called due to the fridge not turning on as needed and extreme condensation in the fridge section and frosting in the freezer section. The serviceman identified that the thermostat was in need of replacement and thought replacing the thermostat would regulate the temp and stop the condensation in the fridge and the frosting in the freezer. Unfortunately, it did not so I called Fred's for a return visit. Corina B was the tech that arrived and she quickly identified the cause of the condensation and frost and fixed it for the most part. She is not only knowledgeable, but personable as well.
Excellent work very polite very professional
Jim - Chesterland, OH
REFRIGERATOR MAYTAG MFF2258FEZ03 "Cc: frost build up in freezer, leakingCustomer cleared frost build up prior to us coming out. Advised customer the frost build up was most likely causing the leaking. Checked all gaskets. Unit is sealing. Could not duplicate issue. Op test ok"
WASHER AMANA NTW4516FW3 Cc: not washing on any cycle besides bulky with auto sensingFound error codes f8e1(long fill no fill). Found low water pressure to unit from house. Advised customer with low water pressure the unit will not fill completely and will continue to give a long fill no fill error code. Unit will not function without water pressure. Needs plumber
DISHWASHER KITCHENAID KDTE304DPA0 "Cc unit needs heater, no heat in cycleCust states he thinks he needs a new heater element. Ran diagnostics, found codes 8-1 for slow drain, 3-2 for OWI shorted, 7-1 for no heat. Ran diagnostics cycle in entirety, drain checks good. Checked OWI sensor, found connector and terminals corroded. Unit needs OWI sensor and wire harness. Paid for both jobs on this pvr,; ordrng 1 W10911101 (harns-wire9949) and 1 WPW10705575 (sensor2633), used 1 SHIPPING (shipping and handling) from stock"
BEVERAGE CENTER KITCHENAID KURG24RWBS21 "Cc unit not coolingCustomer states unit only reading approx. 50 degrees. Previous company replaced thermostat, did not remedy the issue. Confirmed unit reading 55 degrees. Found evap frosted over. Checked defrost circuit, heater reading at 151 ohms, defrost bimetal reading open. Unit needs defrost bimetal and fuse assembly. Paid for both jobs on first pvr. ; ordrng 1 W10860146 (bimetl-def8919), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR KITCHENAID KRFC704FBS00 "Cleared ff evap drain, cleared ice and water from ff section bottom. Installed new ff evap cover. Installed freezer door slides. Op test good."
WASHER WHIRLPOOL WTW7000DW4 "Power to unit is now correct, replaced control and console, op test good, took core for return"
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok"
WASHER AMANA NTW4516FW3 "Customer complaint washer just fills then drains, ran diagnostics found F8e1 long fill no fill, found cold water valve only partially opening to allow cold water in and timing out, replaced with ts valve, op test good; used 1 W11210463 (VALVE) from stock"
REFRIGERATOR WHIRLPOOL WRB119WFBM00 Installed control Cleared evap installed bi metal harness OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
WASHER MAYTAG MVWC415EW1 "Cc unit burning like smell and laud noise when shiftingRan diagnostics, found codes f0e2 for oversuds and f7e6 for motor fault. Ran auto test and manual spin and agitate tested. All functions passed, nothing abnormal. Ran full clothing loading deep water wash, then switched to drain and spin. No issues found at this time. All operations tests good."
DISHWASHER WHIRLPOOL WDF520PADM7 Cc unit was leaking Found dishwasher leaning way to far down Adjusted feet and let run for about 20 min no leak found
REFRIGERATOR WHIRLPOOL WRB119WFBM00 "Cc unit not cooling Found evap wall completely iced over Ran forced defrost heater kicked in but shut back off Will need jazz board and recommended to replace bi metal harness ; ordrng 1 W11260592 (harns-wire) and 1 WPW10503278 (refer elect cont brd), used 1 SHIPPING (shipping and handling) from stock"
RANGE GE PB975ST1SS Installed burner and thermostats Ran burner test and test bake OP Test Ok ; used 1 SHIPPING (shipping and handling) from stock
WASHER MAYTAG MVWB766FW1 Customer explained me to use the heavy duty cycle and washed a rug. The unit just went off balance everything tested good
WASHER WHIRLPOOL WTW4855HW1 "Cc unit ran soak cycle then drained out and agitating with no waterRan diagnostics, no codes stored. Ran auto test, all functions passed. Ran whites w/soak cycle. Tub filled with water and soaked for 10 min, unit then advanced to next cycle. Unit is working as designed. Sounds like unit went into emergency drain mode. Asked customer about detergent usage, she is using 2 pods per load w/a whitening agent. Advised to use only 1 pod per load.
WASHER MAYTAG MVW7230HW0 Customer had questions about usage Answered customer questions Ran auto test OP Test Ok
WASHER WHIRLPOOL WTW7000DW4 "Customer complaint washer not working, was able to get a cycle started holding each button for a second, ran diagnostics no faults, tested outlet and found when moving the lead slightly on ground meter was jumping to about 200-300 volts, advised customer have outlet replaced, customer will have outlet replaced, ordering control and console; ordrng 1 W11106748 (console) and 1 W11182871 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRF989SDAM02 "Cc: needs evap coilFound ff evap broken at bend, compressor does not have enough to put a process stub on. Needs ff evap, compressor and drier.Customer is going to talk to whirlpool to get concessions."
RANGE KITCHENAID KSDB900ESS0 "Cc unit getting hot in the front on unit, oven light does not workFound unit oven door not closed all the way. Middle slide rack sticking out too far. Reinstalled middle rack properly. Door now closing all the way. Ran manual oven light test, relay clicking. Checked bulb, found bulb open. Replaced bulb using truck stock. Oven light test good. Ran bake test to 350 degrees. Checked for proper venting at rear off unit. Op test good.; used 1 8009 (APPLIANCE BULB) from stock"
RANGE HOT POINT RK767G0J4BG Installed timer module. Set clock. Ran operational test on both upper and lower ovens. All functions normal. Op test good.
RANGE GE PB975ST1SS "Cc front right burner center is not working and temps in ovens dont regulate Found front right burner to functioning other than center needs burner Ran test bake to 350 on both upper and lower ovens found unit functioning fine but advised to replace temp sensors ; ordrng 1 WB23T10015 (sensor) and 1 WB21X22134 (sensor asm) and 1 WB30T10126 (range 12 radiant sur), used 1 SHIPPING (shipping and handling) from stock"
WASHER MAYTAG MAH6500AWQ Cc of tub noise Found Bearings to be bad Would need an outer tub and spinner support Spinner support is no longer available, customer does not want to repair
DRYER MAYTAG MGD8630HC0 The unit was vibrating I disassembled the machine I found a lot of lint packed around the blower wheel cleaning up the blower wheel unit tested good
RANGE KITCHENAID KSDB900ESS0 "Installed new control, op test good , called whirlpool techline to chat about receiving the incorrect part on last visit or whatever, spoke to Leon"
REFRIGERATOR WHIRLPOOL WRS312SNHM03 "Cc doors unevenLeveled unit, adjusted height on FF door. Cust satisfied with unit leveling and door evenness. Removed protective wrap from under door handles. Op test good."
REFRIGERATOR WHIRLPOOL KSRB25FHBT05 Installed listed parts. Unit is cooling. Advised customer to allow 24 hours for temps to adjust. Op test ok; used 1 SHIPPING (shipping and handling) from stock
RANGE KITCHENAID KSDB900ESS0 "New control is not the correct part, reordering ; ordrng 1 W11099721 (Cntrl)"
WASHER AMANA NTW4516FW3 "Cc unit vibration in spin cycleCustomer states unit vibrates when in the last spin cycle. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions normal. Ran load test with 4 large wet towels. Unit experiencing normal vibration. Advised customer this normal for these units. Unit working as designed."
RANGE KITCHENAID KSDB900ESS0 "Customer complaint that oven is not working, unit keeps flashing, f3e1(bottom oven sensor open or shorted), bottom oven temperature sensor reads 1100 ohms, harness has continuity, unit needs new control; ordrng 1 W11099721 (CNTRL)"
REFRIGERATOR KITCHENAID KSSC48QVS06 "Cc: not making enough iceFound temps in freezer at 8 degrees. Found ice bin is half full. Customer states bin will not fill any more then half. Found optics are functioning. Spoke with BJ, he stated with temps at 8 in freezer he does not believe it to be a cooling issue. He stated the ice maker could be getting weak or failing. Advised customer. Quoted for ice makerCustomer does not want to repair at this time."
REFRIGERATOR KITCHENAID KRFC704FBS00 "Cc unit leaking water in ff compartmentCustomer also states there is frost building up periodically in freezer. Confirmed frosting in freezer, door not closing very well, slides are not pulling door in closed. Ordering freezer door slides. Found ff evap drain not draining defrost water away, rolling out under crisper drawers. Cannot access drain easily on this model. Ordering evap cover to ensure good seal again once I remove to clear drain. ; ordrng 1 W11167902 (cover-evap) and 1 W11241268 (bracket) and 1 W11241580 (bracket)"
RANGE WHIRLPOOL WEG515S0FS0 "Customer complaint bake and broil button not working, confirmed, touched clean and display asked to press start, hitting bake and broil you get a tone that its the wrong button pressed to start cycle, canceled clean and bake broil selections working, no errors, unplugged and plugged in, advised customer if problem persists she would meet console replaced and verbally quoted, customer will call wpl to see if they will help if buttons stop working again, customer wanted washer looked at, unit not spinning, the type of unit has clutch and brake and bake usually sticks once worn, verbally quoted for washer repair, W10820043 if she calls for the repair"
WASHER MAYTAG MVWB865GC0 Cc unit stopped mid cycle and wouldnt turn on Found UI and control dead Replaced UI and control Ran auto test and calibration OP Test Ok
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint deli drawer buttons and inside lights are not working, confirmed, found wire broken in harness for deli control, quoted to replace harness W11170612 and offered leaving deli board unpowered to allow rest of the unit to operate normally, customer is going to go with the unpowered cntrl option, unplugged deli harness, cycled power, op test good ; used 1 SHIPPING (shipping and handling) from stock"