Appliance Repair in Chesterland, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Chesterland, OH
James - Chesterland, OH
He was very nice. Great work. Couldn’t be happier.
Knowledgeable and punctual!!
Mette - Chesterland, OH
Fred’s Appliance is always punctual, reliable and knowledgeable! Brian was on time, knew what he was talking about and was nice - I would recommend them to anybody I know!!
Sandra - Chesterland, OH
Corina was great showed up on time, friendly, wore a mask and shoe covers. Fixed the problem quickly
Dryer wouldn't heat
Jill - Chesterland, OH
This was our first time working with Fred's Appliance. We have a four year old Samsung Washer and Dryer. Our dryer wasn't drying so I called around to different places, but they did not service Samsung appliances. I called Fred's who did service Samsung appliances. The technician came out and inspected it, and found out that my heating element went and the pulley went also. I was disappointed to hear that the technician did not have any parts in his truck for a Samsung dryer nor did Fred's have Samsung parts at their business (warehouse) and had to order them because they are Samsung parts. Needless to say, they ordered the parts, which came to my house. The technician then came the next day to install them. He put both new parts on in about 15-20 minutes. When he turned the dryer on, the technician and I had heard a squeaking sound. Needless to say, we had to order four rollers for the dryer. The technician came back within a few days to install them. We didn't hear a squeak noting that everything was fixed. The technician did a great job replacing all the parts, but I would tell anybody NOT to buy Samsung appliances ever. It costs us over $600 for parts and service with total. I could've went out and bought a new basic Amana or Whirlpool electric dryer for cheaper. The service was great and the technician was very patient, knowledgeable and explained everything. I definitely would hire them again for any appliance repairs in the future!
Response from Fred's Appliance Service:
Hi Jill! Thanks for sharing your experience. We do apologize for the multiple trips to get your dryer repair completed, but glad to hear that Joe was patient and able to resolve the issue for you. Sometimes these machines have a mind of their own. If you do have any questions about your visit please let us know. Thanks again Jill and have a good day! -The Fred's Team
Dominic - Chesterland, OH
They were quick and efficient and they were both nice guys thank you very much
Response and Service were awesome!
Sheila - Chesterland, OH
Extremely fast response. Part arrived next day. Service installed and did an awesome job!
Great Service, Nice Guy
Dawn - Chesterland, OH
This is the second time Jason has been to my house to fix my washing machine his repair was spot on and he arrived exactly when he was supposed to!
Janice - Chesterland, OH
Everything was great. Serviceman explained everything was very professional. Thank you
Josh - Chesterland, OH
Anthony - Chesterland, OH
Dawn - Chesterland, OH
Jason was prompt (on time despite weather conditions) courteous and fixed my appliance the first time. Will use again and refer!
Paul - Chesterland, OH
Tom - Chesterland, OH
The tech was very professional and pleasant. I'm very satisfied with your companies service.
Lenny Dasco Electric dryer
Lenny - Chesterland, OH
Very good service and quick. They determined issue that other tech’s did not detect. I will use Fred’s from now on. Very honest people
Andrea - Chesterland, OH
Jason was great. Thank u
Shawn - Chesterland, OH
Refrigerate Ice Maker Replacement
Richard - Chesterland, OH
Knowledgeable, efficient & friendly. A pleasant experience.
Dan - Chesterland, OH
Warranty service from Maytag ( whirlpool ). Great tech!
Amelia - Chesterland, OH
Janice - Chesterland, OH
Jason was very nice!
Liz - Chesterland, OH
Fred's was called due to the fridge not turning on as needed and extreme condensation in the fridge section and frosting in the freezer section. The serviceman identified that the thermostat was in need of replacement and thought replacing the thermostat would regulate the temp and stop the condensation in the fridge and the frosting in the freezer. Unfortunately, it did not so I called Fred's for a return visit. Corina B was the tech that arrived and she quickly identified the cause of the condensation and frost and fixed it for the most part. She is not only knowledgeable, but personable as well.
Excellent work very polite very professional
Jim - Chesterland, OH
Bill - Chesterland, OH
Joe was outstanding; professional, courteous, respectful and knowledgeable.
Mike - Chesterland, OH
Nancy - Chesterland, OH
WASHER MAYTAG MVWB865GC0 Cc unit stopped mid cycle and wouldnt turn on Found UI and control dead Replaced UI and control Ran auto test and calibration OP Test Ok
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Customer complaint deli drawer buttons and inside lights are not working, confirmed, found wire broken in harness for deli control, quoted to replace harness W11170612 and offered leaving deli board unpowered to allow rest of the unit to operate normally, customer is going to go with the unpowered cntrl option, unplugged deli harness, cycled power, op test good ; used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Installed door and drawer installed handle
REFRIGERATOR KITCHENAID KRFC604FSS00 Cc unit not cooling Found unit not plugged in Plugged unit normal frost pattern showed Advised to leave plugged in and watch for 48 hours May need to come back in a few days Customer will call ;
REFRIGERATOR WHIRLPOOL WRF540CWHB00 "Cc: tripping the gfi, ice build up in ice binCustomer states the unit has been plugged into gfi breaker since new. Advised customer appliances whirlpool advised not to have units hooked to gfi. Spoke with BJ, he stated whirlpool states not to have unit connected. Found unit is in series with 2 other outlets 1 being a gfi. Advised customer could run a separate circuit for the refrigerator or change the outlet in series to a standard outlet. Found unit leaking from the ice maker. Needs ice maker. Installed ice maker. Cycled ice maker. Op test ok; used 1 W10884390 (ICE MAKER ASSY) from stock"
WASHER MAYTAG MVWB835DW4 Installed control. Ran auto test and calibration. Op test ok
REFRIGERATOR WHIRLPOOL ED5SHAXMQ10 Installed ice maker. Cycled ice maker. Op test ok; used 1 SHIPPING (shipping and handling) from stock
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer complaint doors are not aligned and right Handel is scratched also left door is pulled in further than right, confirmed, unable to capture small scratch with pic, replaced handle, leveled fridge and adjusted door to align, advised the suction from the fan in frz creates the dr to be pulled in slightly more, over time they will equalize"
REFRIGERATOR WHIRLPOOL WRF560SEYB00 Installed p trap. Op test ok
WASHER MAYTAG MVWB835DW4 Cc: error codeFound error code f6e2(communication error). Installed ui. Found error code f6e3(communication error). Needs controlControl shows out of stock. Office to reschedule; ordrng 1 W11170706 (cntrl-elec)
RANGE KITCHENAID KFGD500ESS04 Cc unit not baking in upper lower oven Found both igniters to be open Replaced using truck stock Ran test bake OP Test Ok ; used 2 12400035 (IGNITER) from stock
REFRIGERATOR KITCHENAID KSRB25FHBT05 "Cc: frosting around vents, grinding noise in vent, warm tempsFound temps in ff section at 48 degrees. Found temps in freezer at 15 degrees. Frost is building up around the damper. Found gasket not sealing completely, door cams are worn out and not functioning. Found gasket ripped and not sealing properly. Needs ff door cams, gasket, and damper.; ordrng 1 2159075 (gasket,door ff (bei)16163) and 1 WP2182179 (cam-door433) and 1 WP2209751 (diffuser12884) and 1 WPW10329686 (cam-door433), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Installed damper. Tested. Op test ok
REFRIGERATOR WHIRLPOOL ED5SHAXMQ10 "Cc: not making iceFound optics are functioning. Found ice maker is receiving proper power, ice maker is not cycling. Needs ice maker.; ordrng 1 2198597 (icemaker assy15445), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRF560SEYB00 Cc: ice build up in freezerFound drain tube plugged up. Needs p trap(already cleared drain); ordrng 1 W11190084 (tube-drain)
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Cc: damper noiseFound damper loud. Needs damper motor; ordrng 1 W11236851 (diffuser)
REFRIGERATOR KITCHENAID KSSS42MDX05 "Cc unit not making ice, water line issue.Checked water valve function, good power to valve. Checked water pressure to valve from source line, no pressure. Advised customer to contact plumber at this point to locate shut off valve and possibly replace."
WASHER WHIRLPOOL WTW4955HW1 CC that the unit does not spin or lock. Ran diag lid lock not locking. Replaced the latch. Ran a calibration. Started a drain and spin. Optest ok.
DISHWASHER KITCHENAID KDTE334GPS0 "Customer complaint that unit is not cleaning dishes, placed glasses upright in racks, ran test cycle, incoming water temperature at 90 degrees, glasses filled, advised customer that they need to run hot water in the sink before starting, unit is operating as designed"
REFRIGERATOR GE GNS23GGHBFWW Installed new part unit tested good ; used 1 SHIPPING (shipping and handling) from stock
REFRIGERATOR GE GNS23GGHBFWW "The temperatures inside the machine or a little warmer than they should be I tested the temp sensors in the fridge and freezer they tested relatively accurate in comparison to a temperature sensor on chart by GE. Most likely control needs to be replaced estimate only; ordrng 1 WR55X23924 (board asm main contr), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR GE GNS23GGHEFWW I found the temperatures in the fridge were around 50 and the temperatures in the freezer were around 20. I remove the back panel found that the condenser was clogged with dust there was heat transfer. Most likely just needs a good cleaning.
DRYER WHIRLPOOL WED4900XW0 Cc unit not spinning drum Customer stated he moved the unit and now it’s not spinning Found idler pulley to have popped out of place Put pulley back into place Ran test cycle OP Test Ok
REFRIGERATOR KITCHENAID KRFC302EPA00 The issue is the cosmetic cabinetry door kit was not assembled correctly I reassembled it tested good
DRYER SAMSUNG DV42H5000EW/A3 Installed rollers. Ran test cycle. Op test ok
DISHWASHER KITCHENAID KDTE104ESS1 There was glass in the pump op tested good
WASHER MAYTAG MVWB865GW1 Cc: grinding noise during agitationCustomer stated she shut it off when she heard the noise. Found error code f0e5(off balance load). Ran auto test and calibration. Did not hear and grinding. Checked under unit. Found a floor drain plugged and the screw head right under stator and rotor. Advised customer. Op test ok
REFRIGERATOR WHIRLPOOL WRT771REYM00 "Cc: ice build up in freezer, leaking water into fridge, kick plate falling offAdvised customer kick plate is not covered unde4 warranty. Found drain plugged up. Cleared drain and ice build up. Op test ok"
MICROWAVE JENN-AIR JMW9527DAB "Installed fan, op test good
RANGE WHIRLPOOL WEG750H0HZ0 "Installed new user interface , op test good"
DRYER SAMSUNG DV42H5000EW/A3 Installed idler pulley and element. Ran test cycle. Unit still squeaking. Needs rollers; ordrng 4 DC97-16782A (ROLLER3748)s
MICROWAVE JENN-AIR JMW9527DAB "Customer complaint bake or connect not working, confirmed, found 4d21 no fan rotation, ran test on bake and broil, convect and cooling fans, all operational, rps sensor on fan not registering movement, uni needs new cooling fan; ordrng 1 WP74008383 (fan- tange), used 1 SHIPPING (shipping and handling) from stock"
DRYER SAMSUNG DV42H5000EW/A3 "Cc: not dryingFound heating element open, and idler pulley worn. Needs idler and elementCustomer does not want to repair at this time"
RANGE WHIRLPOOL WEG750H0HZ0 "Customer complaint that unit changes time and date, unit needs new updated user interface ; ordrng 1 W11339755 (user interface )"