Appliance Repair in Chesterland, Ohio

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Local Reviews
for Chesterland, OH

Fred's Appliance Service Rated 4.6 out of 5 stars based on 35 customer reviews

Map of Chesterland, OH

Great Service




Review of Fred's Appliance Service

Fred's was called due to the fridge not turning on as needed and extreme condensation in the fridge section and frosting in the freezer section. The serviceman identified that the thermostat was in need of replacement and thought replacing the thermostat would regulate the temp and stop the condensation in the fridge and the frosting in the freezer. Unfortunately, it did not so I called Fred's for a return visit. Corina B was the tech that arrived and she quickly identified the cause of the condensation and frost and fixed it for the most part. She is not only knowledgeable, but personable as well.


Map of Chesterland, OH

Excellent work very polite very professional




Review of Fred's Appliance Service


Map of Chesterland, OH

Great service




Review of Fred's Appliance Service

Joe was outstanding; professional, courteous, respectful and knowledgeable.


Map of Chesterland, OH

Great service!




Review of Fred's Appliance Service


Map of Chesterland, OH

Great!




Review of Fred's Appliance Service


Map of Chesterland, OH

Paul




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hello! Thank you so much for taking to time to leave us some stars. I've reviewed your service history, and I've found we didn't quite get it right the first time out. I see we're scheduled to get you squared away this MON 1/28. Sorry for the troubles, but, we will prevail! Thank you! -The Fred's Team


Map of Chesterland, OH

So organized, great operation, company.




Review of Fred's Appliance Service


Map of Chesterland, OH

Persistent with difficult diagnosis, and returned until solved




Review of Fred's Appliance Service

Fred's Appliances is a Godsend when it comes to cranky appliances. The company is well designed in their customer interface. Whether the front office, or the automated appointment reminder and confirmation system, Fred's is great. Thorough and painstaking diagnostics are there. Results, even when challenging are pretty much guaranteed. I'd recommend this company to anyone in my area!


Map of Chesterland, OH

Great Service - Poor Quality Replacement Parts




Review of Fred's Appliance Service

Technician was great and work was always done quickly. The parts that were provided by the manufacturer on the other hand were of poor quality, which resulted in multiple visits. This is out of the hands of Fred's and their technicians, but it took 4-visits to fix our oven.


Response from Fred's Appliance Service:

Hi Eric! Thank you for the review. We're glad you were happy with service! We sorry with the issue on the parts. Sometimes it does happen, and it's never fun. :(. Thanks again, and have a great day! -The Fred's Team


Map of Chesterland, OH

Thumbs up




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Brian was friendly and knowledgeable, able to locate problems and answer all questions.


Response from Fred's Appliance Service:

Beth, That's so great to hear! Our technician, Brian, certainly embodies all of the qualities that we look for in our team members: friendly, intelligent, and patient! We are so happy he provided such great service to you! Thank you, The Fred's Team


Mrs. Daniel Moriarty




Review of Fred's Appliance Service


Outstanding job




Review of Fred's Appliance Service

Did an outstanding job. On time professional technician who fixed all of our problems. The company let you know every step of the way what they were going to be doing. The calls to schedule service, to confirm service and to track the technician were top notch.


Response from Fred's Appliance Service:

Hello, Thank you for taking the time to submit your review. We are so happy to hear that your technician did an outstanding job! We do our best to keep our customers informed throughout the entire process; we're glad it was helpful to you! Have a great rest of your week! The Fred's Team


Chris




Review of Fred's Appliance Service

It was disappointing that even though you knew what was wrong with our washer from the error codes reported on our call for service the technician did not bring out the parts to fix the washer on his first visit. Which took a week from the day we called. Then we had to wait another week to have him come back and install the parts. We have 2 sons and a lot of laundry so that is why we bought a Maytag that was supposed to be the best but didn't make it through the first year


Response from Fred's Appliance Service:

Hi Chris, Thank you for taking the time to submit your review. We carry a large inventory of truck stock on our vehicles that includes the most commonly used parts. Additionally, we have a team that works to pre-identify parts that can be ordered ahead of time for all repairs. We certainly do our best to save all of us time by repairing the unit on the first trip out if at all possible. Unfortunately, in your situation we could not be 100% certain on the parts that were needed for a total repair. We apologize for your lengthy wait time; we are currently in the midst of our busy summer season. Again, we apologize for the wait time, but we are happy to hear that the unit is up and running again! Should you have any issues, feel free to call us at 1-888-45-FREDS. Have a great weekend! The Fred's Team


Nice young service man.




Review of Fred's Appliance Service


Great service, tech was polite and explained everything!




Review of Fred's Appliance Service

Excellent, service tech explained everything! Very polite and knowledgeable .


Prompt, friendly, knowedgeable




Review of Fred's Appliance Service


Jeff and the rest of the team were Awesome!




Review of Fred's Appliance Service

From the 1st appointments through the 5th, they didn't give up trying to figure out what was wrong with my dishwasher. Can't thank them enough for being persistent and solving the issue we were having. Turned out to be a sensor, but they literally tried everything and didn't quit until the problem was solved. Great company, wonderful people. I trust the staff and recommend this company to anyone that needs appliance service. Thank you!!


Great Service




Review of Fred's Appliance Service

Everything worked out perfectly during Robert's service call. He was very professional and efficient. We were glad to have him in our home.


Very professional




Review of Fred's Appliance Service


fast




Review of Fred's Appliance Service


Martha




Review of Fred's Appliance Service


John




Review of Fred's Appliance Service


Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 The filter wasn’t in all the way. Unit op tested good. The frost is do to the humidity.

Near E Hill Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW0 "Cold water valve stuck open valve assembly needs replaced. Est; ordrng 1 W11038689 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Summers Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

RANGE KITCHENAID KSEG950ESS0 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Mayfield Rd, Chesterland, OH 44026
Jason N.

Jason N.

COOK TOP KITCHENAID KGCD807XSS02 "Cc unit leaking gasFound gas leak at RF valve, gasket will not seal. Unit needs RH valve. Valve ( 7502P505-60) is nla on parts lookup. Called wp techline, Steve, designated unit as non-repairable. "

Near Bardwell Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

RANGE KITCHENAID KSEG950ESS0 "Internet switch is failing replace it’s permanently on when it on low and it cycles on and off when it’s on high. Yes the knob is on correctly.; ordrng 1 W10857622 (switch-inf), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Mayfield Rd, Chesterland, OH 44026
Corina B.

Corina B.

REFRIGERATOR AMANA ASD2522WRS05 "CC that there is frost and ice in the ff and Fz section. Found the ff gasket not touching the frame. Steamed gasket out. Used Vaseline around the gaskets. Found the control panel not aligned, sticking out for the gasket to not sit flush. Re seated the panel. Optest ok."

Near Marilyn Rd, Chesterland, OH 44026
Jason N.

Jason N.

COOK TOP KITCHENAID KGCD807XSS02 "Cc downdraft vent came offConfirmed vent disconnected, reattached vent with screws and foil tape. Adjusted angle to prevent bottom drawer from hitting. Op test good."

Near Bardwell Dr, Chesterland, OH 44026
Jason N.

Jason N.

RANGE WHIRLPOOL WFC150M0EW3 Installed control board. Ran bake test to 300 degrees. Op test good.

Near Chillicothe Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

DRYER GE GTD33EASK0WW Installed new part unit op tested good

Near Carmichael Dr, Chesterland, OH 44026
Brian M.

Brian M.

REFRIGERATOR AMANA ASD2522WRS05 "Installed thermostat Made sure unit turned back on, unit then started a defrost OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Marilyn Rd, Chesterland, OH 44026
Jason N.

Jason N.

RANGE WHIRLPOOL WFC150M0EW3 "Cc unit oven not heatingRan bake and broil tests, broil working, bake is not. Checked bake element, good ohms at 25.9. Tested power to bake element, missing L1 to element. Unit needs control board. ; ordrng 1 W11122557 (cntrl-elec)"

Near Chillicothe Rd, Chesterland, OH 44026
Jason N.

Jason N.

COOK TOP KITCHENAID KGCD807XSS02 "Installed orifice holder and screws. Customer purchased igniters for the other burners , he said he’s starting to have problems with ignition on other burners. I could not install for him, screws on burner heads stripped. Ordering burner heads. Customer said he can install himself.; ordrng 1 74007735 (burner asy) and 1 74007736 (burner asy) and 1 WP7505P339-60 (burnr-top)"

Near Bardwell Dr, Chesterland, OH 44026
Jason N.

Jason N.

RANGE FRIGIDAIRE FFGF3047LSG "Cc unit oven not workingChecked igniting condition, ignitor drawing 2.7a. Ignitor is weak. Replaced ignitor using truck stock. Ran bake test, good ignition, good heat. Op test good.; used 1 12400035 (IGNITER) from stock"

Near Stratford Trail, Chesterland, OH 44026
Jeff M.

Jeff M.

DRYER GE GTD33EASK0WW "The drum is not tumbling the belt is broken needs a new belt; ordrng 1 WE12M29 (BELT), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Carmichael Dr, Chesterland, OH 44026
Jason N.

Jason N.

DRYER WHIRLPOOL WED4850HW0 "Replaced front panel, swapped over all components and ms tag. Op teat good."

Near Mayfield Rd, Chesterland, OH 44026
Brian M.

Brian M.

REFRIGERATOR AMANA ASD2522WRS05 #

Near Marilyn Rd, Chesterland, OH 44026
Dan H.

Dan H.

WASHER MAYTAG MVWB855DW0 "Customer complaint of growling noise, found bearings worn, installed new gear case, op test good ; used 1 W10811956 (CABRIO GEARCASE) from stock"

Near Wilson Mills Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KRFC704FPS01 Customers having an issue with the ice in the ice bin located inside the fridge it periodically freezes and melts. I put the unit diagnostics. I cycled the ice chute door cycle operation tested good. Explained with with icemaker is located in the fridge section if the ice is not typically used over an extended period of time moisture will get in there and will melt and should be emptied and cleaned periodically with light use.

Near Wyandot Rd, Chesterland, OH 44026
Jason N.

Jason N.

COOK TOP KITCHENAID KGCD807XSS02 "Installed LF ignitor, could not install RF ignitor, burner head screws would not budge, stripped, had to drill out. Ordering orifice holder for RF and screws, customer wants all burner head screws replaced. ; ordrng 1 74010772 (orifice ho60.91) and 4 WP3368921 (screw-torx)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bardwell Dr, Chesterland, OH 44026
Brian M.

Brian M.

DISHWASHER KITCHENAID KDFE104HBL0 Cc of no wash Found wash motor not running but getting power Replaced using truck stock Ran test cycle OP TEST OK ; used 1 W11085683 (PUMP&MOTOR) from stock

Near Ranch Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE204EWH1 Installed new part unit op tested good.

Near Forest Ln, Chesterland, OH 44026
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS312SNHW00 Installed control and diffuser. Op test ok

Near Marilyn Rd, Chesterland, OH 44026
Dan H.

Dan H.

DRYER MAYTAG MDE7400AYQ "Customer complaint that unit is not working, found motor pulley stripped, motor pulley is not sold separately, unit needs new motor, customer does not want repair ; ordrng 1 WP33002795 (motor-drve 207.75), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Stratford Trail, Chesterland, OH 44026
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Cc unit condensation in freezer and ff sectionsChecked door seals, gaskets sealing good. Condensation buildup in freezer is some ice crystals forming on product. Ff condensation is ice building up on damper opening. Office to schedule customer ; ordrng 1 W11188039 (cntrl-elec) and 1 W11216945 (diffuser)"

Near Marilyn Rd, Chesterland, OH 44026
Jason N.

Jason N.

COOK TOP JENN-AIR JES9800CAB00 Installed control board and oven temp sensor. Ran bake test to 350 degrees. Actual reading 347 degrees after preheat. Op test good.

Near Woodside Dr S, Chesterland, OH 44026
Jason N.

Jason N.

COOK TOP KITCHENAID KGCD807XSS02 "Cc unit does not light, only clickingChecked burner ignition on all burners, RH clicking intermittently and not lighting when it does. Unit needs RH surface ignitor. Customer also says sometimes unit igniters will keep trying to ignite, could not duplicate this issue. Advised on what would cause this, he says once LF burner is lit, they stop. Ordering 2 igniters. ; ordrng 1 WP74009336 (igntr-surf2334), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Bardwell Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE204EWH1 Upon my arrival I found the machine not responsive to check the power junction box good power. control has power needs a new control board; ordrng 1 W10854229 (cntrl-elec)

Near Forest Ln, Chesterland, OH 44026
Joe O.

Joe O.

COOK TOP JENN-AIR JES9800CAB00 Cc: over heating error code 1d11Found oven probe has 1090 ohms. Error code 1d11 states to test the oven probe and harness. If probe checks good replace control.Needs control board.Customer does not want to repair at this time

Near Woodside Dr S, Chesterland, OH 44026
Joe O.

Joe O.

WASHER WHIRLPOOL WTW7500GW2 Installed listed partsRan auto test and calibrationOp test ok

Near Shadow Hill Trail, Chesterland, OH 44026
Brian M.

Brian M.

RANGE KENMORE 79071349706 Cc of unit not baking Found igniter to be weak and not opening gas valve Replaced using truck stock Ran test bake OP TEST OK ; used 1 12400035 (IGNITER) from stock

Near Opalocka Dr, Chesterland, OH 44026
Nicholas F.

Nicholas F.

WASHER KENMORE 21302010 "Cc washer will not rinse or spin.ran diagnostic found f2e1 stuck key f1e1 motor fault f0e5off balance error codes.ran auto test cycle unit passed all test.unit needs control.customer is not getting repair at this time.; ordrng 1 W10393488 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Mayfield Rd, Chesterland, OH 44026
Joe O.

Joe O.

WASHER WHIRLPOOL WTW7500GW2 "Cc: off balance loads, lid won’t unlock after cycleFound error code f0e5(off balance load) and f0e3(overload)Ran auto test, unit failed at 18 variable speed spinRan drain and spin, unit not spinning properlyPulled washplate to a tempt to look at basket teeth could not remove spanned nutNeeds basket, gear case, tub, and spanner nut, filter and screwOffice to reschedule some parts show out of stock; ordrng 1 W10512161 (tub asm) and 1 W10811956 (drum assy) and 1 W10811957 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11089264 (filter) and 1 WP8533928 (screw)"

Near Shadow Hill Trail, Chesterland, OH 44026
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "Cc unit not draining/spinning water out.Ran diagnostics, found codes f8e1 for long fill. Ran auto test and calibration. Ran manual drain test, drain pump test good. Ran manual spin test, spin test good. Left instructions for customer to use 2 tbl of detergent and watch load size. Also advised my have to use drain/spin option for certain loads."

Near Walnut Ridge Rd, Chesterland, OH 44026
Corey L.

Corey L.

WASHER WHIRLPOOL WFW70HEBW0 "Replaced pressure hose, cleared error codes, ran svc test cycle, op test good"

Near Mulberry Rd, Chesterland, OH 44026