Appliance Repair in Chesterland, Ohio

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Local Reviews
for Chesterland, OH

Fred's Appliance Service Rated 4.6 out of 5 stars based on 33 customer reviews

Map of Chesterland, OH

Great service




Review of Fred's Appliance Service

Joe was outstanding; professional, courteous, respectful and knowledgeable.


Map of Chesterland, OH

Great service!




Review of Fred's Appliance Service


Map of Chesterland, OH

Great!




Review of Fred's Appliance Service


Map of Chesterland, OH

Paul




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hello! Thank you so much for taking to time to leave us some stars. I've reviewed your service history, and I've found we didn't quite get it right the first time out. I see we're scheduled to get you squared away this MON 1/28. Sorry for the troubles, but, we will prevail! Thank you! -The Fred's Team


Map of Chesterland, OH

So organized, great operation, company.




Review of Fred's Appliance Service


Map of Chesterland, OH

Persistent with difficult diagnosis, and returned until solved




Review of Fred's Appliance Service

Fred's Appliances is a Godsend when it comes to cranky appliances. The company is well designed in their customer interface. Whether the front office, or the automated appointment reminder and confirmation system, Fred's is great. Thorough and painstaking diagnostics are there. Results, even when challenging are pretty much guaranteed. I'd recommend this company to anyone in my area!


Map of Chesterland, OH

Great Service - Poor Quality Replacement Parts




Review of Fred's Appliance Service

Technician was great and work was always done quickly. The parts that were provided by the manufacturer on the other hand were of poor quality, which resulted in multiple visits. This is out of the hands of Fred's and their technicians, but it took 4-visits to fix our oven.


Response from Fred's Appliance Service:

Hi Eric! Thank you for the review. We're glad you were happy with service! We sorry with the issue on the parts. Sometimes it does happen, and it's never fun. :(. Thanks again, and have a great day! -The Fred's Team


Map of Chesterland, OH

Thumbs up




Review of Fred's Appliance Service


Map of Chesterland, OH

Great Service




Review of Fred's Appliance Service


Map of Chesterland, OH

great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Brian was friendly and knowledgeable, able to locate problems and answer all questions.


Response from Fred's Appliance Service:

Beth, That's so great to hear! Our technician, Brian, certainly embodies all of the qualities that we look for in our team members: friendly, intelligent, and patient! We are so happy he provided such great service to you! Thank you, The Fred's Team


Mrs. Daniel Moriarty




Review of Fred's Appliance Service


Outstanding job




Review of Fred's Appliance Service

Did an outstanding job. On time professional technician who fixed all of our problems. The company let you know every step of the way what they were going to be doing. The calls to schedule service, to confirm service and to track the technician were top notch.


Response from Fred's Appliance Service:

Hello, Thank you for taking the time to submit your review. We are so happy to hear that your technician did an outstanding job! We do our best to keep our customers informed throughout the entire process; we're glad it was helpful to you! Have a great rest of your week! The Fred's Team


Chris




Review of Fred's Appliance Service

It was disappointing that even though you knew what was wrong with our washer from the error codes reported on our call for service the technician did not bring out the parts to fix the washer on his first visit. Which took a week from the day we called. Then we had to wait another week to have him come back and install the parts. We have 2 sons and a lot of laundry so that is why we bought a Maytag that was supposed to be the best but didn't make it through the first year


Response from Fred's Appliance Service:

Hi Chris, Thank you for taking the time to submit your review. We carry a large inventory of truck stock on our vehicles that includes the most commonly used parts. Additionally, we have a team that works to pre-identify parts that can be ordered ahead of time for all repairs. We certainly do our best to save all of us time by repairing the unit on the first trip out if at all possible. Unfortunately, in your situation we could not be 100% certain on the parts that were needed for a total repair. We apologize for your lengthy wait time; we are currently in the midst of our busy summer season. Again, we apologize for the wait time, but we are happy to hear that the unit is up and running again! Should you have any issues, feel free to call us at 1-888-45-FREDS. Have a great weekend! The Fred's Team


Nice young service man.




Review of Fred's Appliance Service


Great service, tech was polite and explained everything!




Review of Fred's Appliance Service

Excellent, service tech explained everything! Very polite and knowledgeable .


Prompt, friendly, knowedgeable




Review of Fred's Appliance Service


Jeff and the rest of the team were Awesome!




Review of Fred's Appliance Service

From the 1st appointments through the 5th, they didn't give up trying to figure out what was wrong with my dishwasher. Can't thank them enough for being persistent and solving the issue we were having. Turned out to be a sensor, but they literally tried everything and didn't quit until the problem was solved. Great company, wonderful people. I trust the staff and recommend this company to anyone that needs appliance service. Thank you!!


Great Service




Review of Fred's Appliance Service

Everything worked out perfectly during Robert's service call. He was very professional and efficient. We were glad to have him in our home.


Very professional




Review of Fred's Appliance Service


fast




Review of Fred's Appliance Service


Martha




Review of Fred's Appliance Service


John




Review of Fred's Appliance Service


Lori




Review of Fred's Appliance Service


Nice job




Review of Fred's Appliance Service

Efficient and professional


Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL KSSS42QHT00 "Could not install listed dispense parts. Water line would not pull through door, degraded plastic"

Near Arlington Dr, Chesterland, OH 44026
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL KSSS42QHT00 "Installed listed ice dispenser parts. Op test good. Water dispense spout broke during installation, plastics very weak due to age. No part available on parts lookup. SM researching. Advised customer that office will contact her if repair can or cannot be made."

Near Arlington Dr, Chesterland, OH 44026
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL KSSS42QHT00 Cc ice doesn’t come out well and squeak noiseFound ice dispenser door mechanism worn out. Unit needs ice door assembly.; ordrng 1 W10823377 (mechanism delay) and 1 WP2180224 (guide-ice) and 1 WP2180259 (arm-dispsr) and 1 WP2196195 (pin-door) and 1 WPW10224328 (spring)

Near Arlington Dr, Chesterland, OH 44026
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS312SNHW00 "Cc frosting in unitFound door gaskets not sealing on ff and freezer doors. Condensation on both compartments. Steamed gaskets, set back into proper shape, advised to allow a few hours to cool into shape. Op test good."

Near Marilyn Rd, Chesterland, OH 44026
Jason N.

Jason N.

WALL OVEN ELE WHIRLPOOL WOS51ES4EB01 "Cc door locked and no power. Found thermal fuse and TCO both open. Installed new, ran bake test. Op test good. Checked install, bottom of cabinet space is enclosed."

Near Westchester Trail, Chesterland, OH 44026
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT111SFDB04 Cc heavy frosting and condensation on freezerCustomer showed popFound ff and freezer door gaskets not sealing on left side of unit. Steamed gaskets. Advised customer to allow gasket to cool into shape.

Near Legend Creek Dr, Chesterland, OH 44026
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSRS27FGSS14 "Cc ice maker not making iceFound ice maker running a continuous cycle, will not stop or fill with water. Replaced ice maker using truck stock. Ran manual cycle jumping T to H. Ice maker cycled, filled mold with water and stopped. Op test good.; used 1 4317943 (ICEMAKER) from stock"

Near Foxmoor Trail, Chesterland, OH 44026
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTE334GPS0 Cc: unit not workingRan diagnostics Found error code f8e4 drain motor issuePulled drain pump off found debris in drain pump housingRemoved debrisRan test cycleOp test ok

Near Green St, Chesterland, OH 44026
Jeff M.

Jeff M.

FREEZER MAYTAG MFX2571XEM2 The drain was frozen I steamed the drain out. And cleaned the ice op tested good ; used 1 W10619951 (TUBE-DRAIN) from stock

Near Bentbrook Dr, Chesterland, OH 44026
Joe O.

Joe O.

WASHER AMANA NTW4516FW2 Installed controlRan auto test and calibrationOp test ok

Near White Pine Dr, Chesterland, OH 44026
Joe O.

Joe O.

REFRIGERATOR MAYTAG MFI2569VEM4 Cc: unit has power but is not workingFound ui to be shorted out and not receiving proper power from controlReached out to BM advised that the control shorts out and causes the ui to act upNeeds control boardCustomer does not want to repair at this time

Near Legend Creek Dr, Chesterland, OH 44026
Joe O.

Joe O.

WASHER AMANA NTW4516FW2 cc: unit restarting cyclesCalled customer to let her know that I was ordering a control for her washerOffice to reschedule ; ordrng 1 W11170317 (cntrl-elec)

Near White Pine Dr, Chesterland, OH 44026
Jason N.

Jason N.

WASHER AMANA NTW4516FW3 "Cc unit leakingCustomer send pop to us. Ran auto test and calibration, checked unit drain and water connections. All functions passed. Checked underneath machine, filled tub up 1/2 way. No water leaking from unit at this time."

Near Walnut Ridge Rd, Chesterland, OH 44026
Joe O.

Joe O.

WASHER AMANA NTW4516FW2 Cc: unit restarting cycles automaticallyFound error code f9e1 long drainRan auto test and calibrationRan drain and spinCould not duplicate issueOp test ok

Near White Pine Dr, Chesterland, OH 44026
Arthur V.

Arthur V.

REFRIGERATOR GE TPX24BRBGBB Found bottom basket frozen in place. Drain frozen over is causing issue. Cleared using steam. Op test good.

Near Woodchuck Hollow, Chesterland, OH 44026
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFC150M0EW0 Replaced front left burner switch. Op test good

Near Whiting Dr, Chesterland, OH 44026
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FPS01 Installed fill tubeRan test cycleOp test ok

Near Wyandot Rd, Chesterland, OH 44026
Arthur V.

Arthur V.

WASHER AMANA NTW4516FW2 "Getting a f9e1 error. Long drain. Ran auto test cycle. Unit passed. Filled unit with water both sides of valve working properly. Drained tub no issues. Drained completely. Called techline talked to Scott file number . Drain pump working good,fill valves working,Scott suggested a oversudsing issue but i didnt find any issues of that. Could not duplicate issue."

Near Caves Rd, Chesterland, OH 44026
Joe O.

Joe O.

VERTICAL FREEZER WHIRLPOOL WZF34X16DW01 Installed control and thermisterOp test ok

Near Kim Dr, Chesterland, OH 44026
Arthur V.

Arthur V.

WASHER WHIRLPOOL WFW70HEBW Found pump filter full of socks. Also found back of gasket not installed over outer tub. Removed socks and reinstalled gasket on outer tub. Unit draing and spinning

Near Mulberry Rd, Chesterland, OH 44026
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FPS01 Installed control and water valvesRan test 96 and 97 found unit has more water pressurestill not receiving any water to ice makerPulled tape off fill tube heaterFound wire broken under tape and in connectorNeeds fill tubeSpoke with bob Rawlings he advised to change fill tube; ordrng 1 W10917894 (FILL TUBE)

Near Wyandot Rd, Chesterland, OH 44026
Joe O.

Joe O.

VERTICAL FREEZER WHIRLPOOL WZF34X16DW01 Cc: unit not cooling properlyFound unit to be set on highest temp setting and found freezer to have a temp of 10 degreesRan diagnostics test for unitSpoke with whirlpool tech lineTested thermistorNeeds control board; ordrng 1 W10847847 (CONTROL)

Near Kim Dr, Chesterland, OH 44026
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KRFC704FPS01 Cc: not making iceFound unit to be getting waterRan ice maker testUnit calls for waterWater valve not openingNot receiving proper power to water valveNeeds control board and water valvesSpoke with bm for assistance; ordrng 1 W10865826 (DUAL WATER VALVE) and 1 W11099565 (CONTROL) and 1 W11194380 (WATER VALVE)

Near Wyandot Rd, Chesterland, OH 44026
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTM404EBS3 Installed sump assembly Ran test cycleOp test ok

Near Mayfield Rd, Chesterland, OH 44026
Jason N.

Jason N.

DRYER MAYTAG MEDB765FW0 "Cc unit making noise and door not closing all the wayCustomer said door doesn’t close in the corner, explained to customer the catch is in the center of door, door closing normally. Ran op test, no abnormal noise present. Ran op test with wet towels, no abnormal sounds present. Could not duplicate any issue at this time. Op test good."

Near Caves Rd, Chesterland, OH 44026
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL ED5SHAXMQ10 "Cc unit not making iceRan manual harvest on ice maker, unit would not cycle. Unit needs ice makerCustomer not repairing"

Near Ferry Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MRT118FFFE01 The unit still not cooling I recovered the Freon I installed a new filter dryer. I charged the fridge it did not take there is a restriction in the cath tube. I cut the new filter out it was not restricted. I checked the evaporator that I installed there’s no restriction in that cath tube. Also when I was there the first time and remove the evaporator there is a lot of damage to the cabinet see picture. I called Shawn he recommended for me to call Techline tomorrow. I will call Whirlpool and discuss with them on the next step.; saved tckt

Near Chillicothe Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRS312SNHW00 Installed new part unit op tested good

Near Marilyn Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MRT118FFFE01 Recover the Freon. Cut the parts out installed the new ones in. Put the unit in a 30 inch vacuum held for 15 minutes. How did the 3.7 ounces of Freon unit tested good saw a frost pattern developing on the evaporator

Near Chillicothe Rd, Chesterland, OH 44026
Joe O.

Joe O.

DISHWASHER KITCHENAID KDTM404EBS3 Cc: squeaking during wash cyclePulled kick panelFound sump is squeaking when cycling during washNeeds new sump assembly ; ordrng 1 W10861526 (SUMP ASSEMBLY)

Near Mayfield Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR MAYTAG MRT118FFFE01 "Compressor is pulling .6 A. There is no frost pattern on the evap. And no heat transfer. The unit needs a evap and filter est only; ordrng 1 W10836706 (EVAP ) and 1 W10843121 (DRYER), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Chillicothe Rd, Chesterland, OH 44026
Dan H.

Dan H.

DISHWASHER WHIRLPOOL WDT720PADM2 "Customer complaint that unit is not cleaning dishes, placed upright glasses in racks, started normal wash cycle, unit filled and began washing, incoming water temperature at 95 degrees, glasses filled, advised customer to run hot water in sink before starting unit and to use a rinse aid , unit is operating as designed"

Near Pelham Dr, Chesterland, OH 44026
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8040DW2 "Installed new washplate, op test good"

Near Ward Dr, Chesterland, OH 44026
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8040DW2 "wash plate damaged while removing, installed gearcase, op test good, will need to return to replace wash plate; ordrng 1 W10775188 (washplate)"

Near Ward Dr, Chesterland, OH 44026