Appliance Repair in Chesterland, Ohio

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Local Reviews
for Chesterland, OH

Fred's Appliance Service Rated 4.6 out of 5 stars based on 37 customer reviews

Map of Chesterland, OH

Good




Review of Fred's Appliance Service


Map of Chesterland, OH

Great




Review of Fred's Appliance Service

Jason was very nice!


Map of Chesterland, OH

Great Service




Review of Fred's Appliance Service

Fred's was called due to the fridge not turning on as needed and extreme condensation in the fridge section and frosting in the freezer section. The serviceman identified that the thermostat was in need of replacement and thought replacing the thermostat would regulate the temp and stop the condensation in the fridge and the frosting in the freezer. Unfortunately, it did not so I called Fred's for a return visit. Corina B was the tech that arrived and she quickly identified the cause of the condensation and frost and fixed it for the most part. She is not only knowledgeable, but personable as well.


Map of Chesterland, OH

Excellent work very polite very professional




Review of Fred's Appliance Service


Map of Chesterland, OH

Great service




Review of Fred's Appliance Service

Joe was outstanding; professional, courteous, respectful and knowledgeable.


Map of Chesterland, OH

Great service!




Review of Fred's Appliance Service


Map of Chesterland, OH

Great!




Review of Fred's Appliance Service


Map of Chesterland, OH

Paul




Review of Fred's Appliance Service


Response from Fred's Appliance Service:

Hello! Thank you so much for taking to time to leave us some stars. I've reviewed your service history, and I've found we didn't quite get it right the first time out. I see we're scheduled to get you squared away this MON 1/28. Sorry for the troubles, but, we will prevail! Thank you! -The Fred's Team


Map of Chesterland, OH

So organized, great operation, company.




Review of Fred's Appliance Service


Map of Chesterland, OH

Persistent with difficult diagnosis, and returned until solved




Review of Fred's Appliance Service

Fred's Appliances is a Godsend when it comes to cranky appliances. The company is well designed in their customer interface. Whether the front office, or the automated appointment reminder and confirmation system, Fred's is great. Thorough and painstaking diagnostics are there. Results, even when challenging are pretty much guaranteed. I'd recommend this company to anyone in my area!


Great Service - Poor Quality Replacement Parts




Review of Fred's Appliance Service

Technician was great and work was always done quickly. The parts that were provided by the manufacturer on the other hand were of poor quality, which resulted in multiple visits. This is out of the hands of Fred's and their technicians, but it took 4-visits to fix our oven.


Response from Fred's Appliance Service:

Hi Eric! Thank you for the review. We're glad you were happy with service! We sorry with the issue on the parts. Sometimes it does happen, and it's never fun. :(. Thanks again, and have a great day! -The Fred's Team


Thumbs up




Review of Fred's Appliance Service


Great Service




Review of Fred's Appliance Service


great service




Review of Fred's Appliance Service


Great service




Review of Fred's Appliance Service

Brian was friendly and knowledgeable, able to locate problems and answer all questions.


Response from Fred's Appliance Service:

Beth, That's so great to hear! Our technician, Brian, certainly embodies all of the qualities that we look for in our team members: friendly, intelligent, and patient! We are so happy he provided such great service to you! Thank you, The Fred's Team


Mrs. Daniel Moriarty




Review of Fred's Appliance Service


Outstanding job




Review of Fred's Appliance Service

Did an outstanding job. On time professional technician who fixed all of our problems. The company let you know every step of the way what they were going to be doing. The calls to schedule service, to confirm service and to track the technician were top notch.


Response from Fred's Appliance Service:

Hello, Thank you for taking the time to submit your review. We are so happy to hear that your technician did an outstanding job! We do our best to keep our customers informed throughout the entire process; we're glad it was helpful to you! Have a great rest of your week! The Fred's Team


Chris




Review of Fred's Appliance Service

It was disappointing that even though you knew what was wrong with our washer from the error codes reported on our call for service the technician did not bring out the parts to fix the washer on his first visit. Which took a week from the day we called. Then we had to wait another week to have him come back and install the parts. We have 2 sons and a lot of laundry so that is why we bought a Maytag that was supposed to be the best but didn't make it through the first year


Response from Fred's Appliance Service:

Hi Chris, Thank you for taking the time to submit your review. We carry a large inventory of truck stock on our vehicles that includes the most commonly used parts. Additionally, we have a team that works to pre-identify parts that can be ordered ahead of time for all repairs. We certainly do our best to save all of us time by repairing the unit on the first trip out if at all possible. Unfortunately, in your situation we could not be 100% certain on the parts that were needed for a total repair. We apologize for your lengthy wait time; we are currently in the midst of our busy summer season. Again, we apologize for the wait time, but we are happy to hear that the unit is up and running again! Should you have any issues, feel free to call us at 1-888-45-FREDS. Have a great weekend! The Fred's Team


Nice young service man.




Review of Fred's Appliance Service


Great service, tech was polite and explained everything!




Review of Fred's Appliance Service

Excellent, service tech explained everything! Very polite and knowledgeable .


Prompt, friendly, knowedgeable




Review of Fred's Appliance Service


Jeff and the rest of the team were Awesome!




Review of Fred's Appliance Service

From the 1st appointments through the 5th, they didn't give up trying to figure out what was wrong with my dishwasher. Can't thank them enough for being persistent and solving the issue we were having. Turned out to be a sensor, but they literally tried everything and didn't quit until the problem was solved. Great company, wonderful people. I trust the staff and recommend this company to anyone that needs appliance service. Thank you!!


Great Service




Review of Fred's Appliance Service

Everything worked out perfectly during Robert's service call. He was very professional and efficient. We were glad to have him in our home.


Very professional




Review of Fred's Appliance Service


fast




Review of Fred's Appliance Service


Brian M.

Brian M.

DRYER MAYTAG MEDB835DW0 Cc of squeaking noise Found idler pulley damaged Replaced using roller kit from truck stock Ran test cycle OP TEST OK Also cleaned out the inside of dryer ; used 1 4392067 (DRYER REPAIR KIT4783) from stock

Near Chillicothe Rd, Chesterland, OH 44026
Jason N.

Jason N.

REFRIGERATOR GE PFSS6PKXCSS "Cc unit not cooling after loss of power eventCustomer stated multiple issues in household appliances since power event. Unit power in good, compressor is not running, checked power in to ptc relay, good at 123v, relay clicking trying to start compressor, ohmed out compressor, all pins 5.7-10.3 ohms. Used compressor start box, compressor will not start. Unit needs compressor. Customer not repairing at this time, estimate only."

Near Oak Hill Dr, Chesterland, OH 44026
Brian M.

Brian M.

WASHER MAYTAG MVWB765FW1 Cc unit leaking when not running Found hot valve to be open Replaced water valve from truck stock OP TEST OK ; used 1 W11165546 (VALVE) from stock

Near Arlington Dr, Chesterland, OH 44026
Corey L.

Corey L.

DISHWASHER GE GDT695SBL3TS using ge tool found cmc fault and heater fault, found sp for unit dead to replace element, tested element, element failed, updated firmware for customer to use in the meantime but advised dishes will not dry, ordrng 1 WD05X24776 (ELEMENT)"

Near Dorothy Dr, Chesterland, OH 44026
Corey L.

Corey L.

DRYER AMANA NED4655EW1 "Found motor wires tapping frame, corrected, op test good"

Near Cedar Rd, Chesterland, OH 44026
Corey L.

Corey L.

DISHWASHER GE GDT695SBL3TS "Customer complaint dishwasher not working after power outage, customer stated ge sent a tech for same thing and they “reset” something, he wanted us to have the same tool they had, correct power is getting to the control, please schedule a data to pickup ge tool from academy to return on the fourth; ordrng 1 WD21X24901 (CNTRL 98.93), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Dorothy Dr, Chesterland, OH 44026
Joe O.

Joe O.

REFRIGERATOR AMANA ASI2575GRB01 Installed door. Op test ok

Near Barfield Dr, Chesterland, OH 44026
Brian M.

Brian M.

REFRIGERATOR GE PSB48YSKBSS Cc unit not making ice and no water Found icemaker fill tube iced over and water line going to fridge has no low flow Cleared ice in freezer and advised to have line to fridge serviced

Near Falcon Ridge Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL KDPE234GPS0 Installed new part unit op tested good

Near Wilson Mills Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

WASHER MAYTAG MVWB855DW0 Installed new part unit op tested good

Near Wilson Mills Rd, Chesterland, OH 44026
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 Cc: f6e2 error. Installed control and ui. Ran auto test and calibration. Op test ok

Near Dewey Rd, Chesterland, OH 44026
Brian M.

Brian M.

WASHER MAYTAG MVWB766FW1 Cc of error of f6e2 Found stored codes of f6e2 f6e3 and f2e1Needs UI and control EST only

Near Kenyon Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL KDPE234GPS0 Main control is not sending power to the south motor needs a main control and some unable to determine the health of the motor since it’s not receiving any power; ordrng 1 W11085683 (pump&motor) and 1 W11305303 (cntrl-elec)

Near Wilson Mills Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

WASHER MAYTAG MVWB855DW0 The splines in the wash plate are worn out and need replaced; ordrng 1 W10902814 (washplate)

Near Wilson Mills Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KFIS29BBWH02 The drain tube assembly in the rear was plugged. Cleaned the drain unit tested good

Near Woodside Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104DBL5 Installed new part unit op tested good

Near Cherry Ln, Chesterland, OH 44026
Jeff M.

Jeff M.

RANGE KITCHENAID KSDB900ESS0 Customer needs an electrician there is no power at the range also needs new bezels customer can install ; ordrng 1 W10814133 (bezel-knob)

Near Mayfield Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104DBL5 Macon has the incorrect parts look up this part number is from ServiceMatters; ordrng 1 W11085683 (pump&motor)

Near Cherry Ln, Chesterland, OH 44026
Jason N.

Jason N.

WASHER WHIRLPOOL WTW8040DW4 "Cc unit not powering on or not startingRan diagnostics, found codes f6e2 for acu to UI comm fault, and f6e3 for UI to acu comm fault. Replaced console and control board with customer supplied parts. Ran auto test and calibration. Op test good."

Near Carmichael Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

DISHWASHER KITCHENAID KDFE104DBL5 "The pump is seized estimate only; ordrng 1 WPW10605057 (pump and motor assy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cherry Ln, Chesterland, OH 44026
Jason N.

Jason N.

DRYER WHIRLPOOL WED6620HC0 "Installed RH side panel. No op test, unit uninstalled in garage."

Near Kirkwood Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

RANGE KITCHENAID KSEG950ESS0 Fairly positive I originally put the knobs on the wrong infinite switches. Put the knobs in the correct location unit tested good

Near Mayfield Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 The filter wasn’t in all the way. Unit op tested good. The frost is do to the humidity.

Near E Hill Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

WASHER MAYTAG MVWC565FW0 "Cold water valve stuck open valve assembly needs replaced. Est; ordrng 1 W11038689 (valve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Summers Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

RANGE KITCHENAID KSEG950ESS0 Installed new part unit op tested good ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Mayfield Rd, Chesterland, OH 44026
Jason N.

Jason N.

COOK TOP KITCHENAID KGCD807XSS02 "Cc unit leaking gasFound gas leak at RF valve, gasket will not seal. Unit needs RH valve. Valve ( 7502P505-60) is nla on parts lookup. Called wp techline, Steve, designated unit as non-repairable. "

Near Bardwell Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

RANGE KITCHENAID KSEG950ESS0 "Internet switch is failing replace it’s permanently on when it on low and it cycles on and off when it’s on high. Yes the knob is on correctly.; ordrng 1 W10857622 (switch-inf), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Mayfield Rd, Chesterland, OH 44026
Corina B.

Corina B.

REFRIGERATOR AMANA ASD2522WRS05 "CC that there is frost and ice in the ff and Fz section. Found the ff gasket not touching the frame. Steamed gasket out. Used Vaseline around the gaskets. Found the control panel not aligned, sticking out for the gasket to not sit flush. Re seated the panel. Optest ok."

Near Marilyn Rd, Chesterland, OH 44026
Jason N.

Jason N.

COOK TOP KITCHENAID KGCD807XSS02 "Cc downdraft vent came offConfirmed vent disconnected, reattached vent with screws and foil tape. Adjusted angle to prevent bottom drawer from hitting. Op test good."

Near Bardwell Dr, Chesterland, OH 44026
Jason N.

Jason N.

RANGE WHIRLPOOL WFC150M0EW3 Installed control board. Ran bake test to 300 degrees. Op test good.

Near Chillicothe Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

DRYER GE GTD33EASK0WW Installed new part unit op tested good

Near Carmichael Dr, Chesterland, OH 44026
Brian M.

Brian M.

REFRIGERATOR AMANA ASD2522WRS05 "Installed thermostat Made sure unit turned back on, unit then started a defrost OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Marilyn Rd, Chesterland, OH 44026
Jason N.

Jason N.

RANGE WHIRLPOOL WFC150M0EW3 "Cc unit oven not heatingRan bake and broil tests, broil working, bake is not. Checked bake element, good ohms at 25.9. Tested power to bake element, missing L1 to element. Unit needs control board. ; ordrng 1 W11122557 (cntrl-elec)"

Near Chillicothe Rd, Chesterland, OH 44026
Jason N.

Jason N.

COOK TOP KITCHENAID KGCD807XSS02 "Installed orifice holder and screws. Customer purchased igniters for the other burners , he said he’s starting to have problems with ignition on other burners. I could not install for him, screws on burner heads stripped. Ordering burner heads. Customer said he can install himself.; ordrng 1 74007735 (burner asy) and 1 74007736 (burner asy) and 1 WP7505P339-60 (burnr-top)"

Near Bardwell Dr, Chesterland, OH 44026