Appliance Repair in Chesterland, Ohio

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Local Reviews
for Chesterland, OH

Rated 4.6 out of 5 stars based on 31 customer reviews

Map of Chesterland, OH

Great!





Map of Chesterland, OH

Paul





Response from Fred's Appliance Service:

Hello! Thank you so much for taking to time to leave us some stars. I've reviewed your service history, and I've found we didn't quite get it right the first time out. I see we're scheduled to get you squared away this MON 1/28. Sorry for the troubles, but, we will prevail! Thank you! -The Fred's Team


Map of Chesterland, OH

So organized, great operation, company.





Map of Chesterland, OH

Persistent with difficult diagnosis, and returned until solved




Fred's Appliances is a Godsend when it comes to cranky appliances. The company is well designed in their customer interface. Whether the front office, or the automated appointment reminder and confirmation system, Fred's is great. Thorough and painstaking diagnostics are there. Results, even when challenging are pretty much guaranteed. I'd recommend this company to anyone in my area!


Map of Chesterland, OH

Great Service - Poor Quality Replacement Parts




Technician was great and work was always done quickly. The parts that were provided by the manufacturer on the other hand were of poor quality, which resulted in multiple visits. This is out of the hands of Fred's and their technicians, but it took 4-visits to fix our oven.


Response from Fred's Appliance Service:

Hi Eric! Thank you for the review. We're glad you were happy with service! We sorry with the issue on the parts. Sometimes it does happen, and it's never fun. :(. Thanks again, and have a great day! -The Fred's Team


Map of Chesterland, OH

Thumbs up





Map of Chesterland, OH

Great Service





Map of Chesterland, OH

great service





Map of Chesterland, OH

Great service




Brian was friendly and knowledgeable, able to locate problems and answer all questions.


Response from Fred's Appliance Service:

Beth, That's so great to hear! Our technician, Brian, certainly embodies all of the qualities that we look for in our team members: friendly, intelligent, and patient! We are so happy he provided such great service to you! Thank you, The Fred's Team


Map of Chesterland, OH

Mrs. Daniel Moriarty





Outstanding job




Did an outstanding job. On time professional technician who fixed all of our problems. The company let you know every step of the way what they were going to be doing. The calls to schedule service, to confirm service and to track the technician were top notch.


Response from Fred's Appliance Service:

Hello, Thank you for taking the time to submit your review. We are so happy to hear that your technician did an outstanding job! We do our best to keep our customers informed throughout the entire process; we're glad it was helpful to you! Have a great rest of your week! The Fred's Team


Chris




It was disappointing that even though you knew what was wrong with our washer from the error codes reported on our call for service the technician did not bring out the parts to fix the washer on his first visit. Which took a week from the day we called. Then we had to wait another week to have him come back and install the parts. We have 2 sons and a lot of laundry so that is why we bought a Maytag that was supposed to be the best but didn't make it through the first year


Response from Fred's Appliance Service:

Hi Chris, Thank you for taking the time to submit your review. We carry a large inventory of truck stock on our vehicles that includes the most commonly used parts. Additionally, we have a team that works to pre-identify parts that can be ordered ahead of time for all repairs. We certainly do our best to save all of us time by repairing the unit on the first trip out if at all possible. Unfortunately, in your situation we could not be 100% certain on the parts that were needed for a total repair. We apologize for your lengthy wait time; we are currently in the midst of our busy summer season. Again, we apologize for the wait time, but we are happy to hear that the unit is up and running again! Should you have any issues, feel free to call us at 1-888-45-FREDS. Have a great weekend! The Fred's Team


Nice young service man.





Great service, tech was polite and explained everything!




Excellent, service tech explained everything! Very polite and knowledgeable .


Prompt, friendly, knowedgeable





Jeff and the rest of the team were Awesome!




From the 1st appointments through the 5th, they didn't give up trying to figure out what was wrong with my dishwasher. Can't thank them enough for being persistent and solving the issue we were having. Turned out to be a sensor, but they literally tried everything and didn't quit until the problem was solved. Great company, wonderful people. I trust the staff and recommend this company to anyone that needs appliance service. Thank you!!


Great Service




Everything worked out perfectly during Robert's service call. He was very professional and efficient. We were glad to have him in our home.


Very professional





fast





Martha





John





Lori





Nice job




Efficient and professional


Great work and service





Not so great experience





Response from Fred's Appliance Service:

Hello Charlie, Thank you for your review. I've reviewed your records. I see we have been having trouble with this machine. Sometimes, appliances do get the best of us. I'm so very sorry for this trouble. I'm showing you're currently on the schedule today for Robert to come out and get this problem resolved once and for all. Thank you---The Fred's Team.


Jason N.

Jason N.

WASHER MAYTAG MVWX655DW1 "Cc unit multiple malfunctionsRan diagnostics, i codes stored, ran auto test and calibration, all functions passedCustomer says machine runs different times on same setting, and water level in tub varies, had 1 time it filled tub to top. Sounds like water level switch working incorrectly Ordering control board; ordrng 1 W11116592 (cntrl-elec)"

Near Martingale Dr, Chesterland, OH 44026
Arthur V.

Arthur V.

WASHER AMANA NTW4516FW1 Found long fill no fill error. Needs water valve Replaced with truck stock. Recalibrated. Op test good ; used 1 W11210459 (VALVE) from stock

Near Norton Dr, Chesterland, OH 44026
Arthur V.

Arthur V.

REFRIGERATOR KITCHENAID KRFF300ESS01 Found temp in fresh food too low causing water tank to freeze up causing issue Warmed tank water working well now. Lowered to 2 snowflakes in freezer and one snowflakes in fresh food and customer to monitor

Near Mayfield Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

DISHWASHER WHIRLPOOL WDF550SAHS Reinstalled the wheel op tested good

Near Walnut Ridge Rd, Chesterland, OH 44026
Dan H.

Dan H.

DISHWASHER WHIRLPOOL KDTM404EBS1 "Installed new drain hose, op test good"

Near Prescott Dr, Chesterland, OH 44026
Dan H.

Dan H.

DISHWASHER WHIRLPOOL KDTM404EBS1 "Customer complaint that unit is not draining, found drain hose clogged, unit needs new drain hose; ordrng 1 8269144A (drain hose) and 1 W11084165 (hose-drain)"

Near Prescott Dr, Chesterland, OH 44026
Jason N.

Jason N.

WASHER MAYTAG MVWB855DW0 "Installed wash plate, ran auto test and calibrationOp test ok"

Near Wilson Mills Rd, Chesterland, OH 44026
Jason N.

Jason N.

WASHER MAYTAG MVWB855DW0 "Cc same issue, not agitatingRan diagnostics, found code f0e5 for off balance load.Noticed wash plate sitting at angle, mount bolt very loose.Removed wash plate, no splines left on washplate, unit needs a washplate; ordrng 1 W10752187 (screw) and 1 W10902814 (washplate)"

Near Wilson Mills Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

WASHER MAYTAG MVWB855DW The unit is off balance I cleaned the codes and recalibrate the u;it op tested good

Near Wilson Mills Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

WASHER WHIRLPOOL WFW7540FW0 The glass on the door is shattered. It’s hard to say what caused the glass to shatter there doesn’t appear to be any miss handling of the machine. Customer does not want it repaired he wants it replaced I have the part

Near Avon Ln, Chesterland, OH 44026
Jeff M.

Jeff M.

WASHER MAYTAG MVWX655DW1 The unit has no error codes. The sensor light was on I canceled the cycle unit op tested good

Near Martingale Dr, Chesterland, OH 44026
Brian M.

Brian M.

WASHER WHIRLPOOL WTW5000DW0 "Cc of unit not spinning Found hub worn out Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10528947 (HUB2616) from stock"

Near Legend Creek Dr, Chesterland, OH 44026
Jason N.

Jason N.

WASHER WHIRLPOOL WFW75HEFW0 "C c making grinding sound and door not unlocking and has a codeCustomer showed popPlugged unit in, was stuck in a drain, could not enter diagnostics. disconnect drain pump, removed drain access, only found suds.Ran diagnostics, unlocked door, found f3e1 for water level sensor errorRan full auto test, passed with no errorsOp test ok"

Near Wye Rd, Chesterland, OH 44026
David R.

David R.

WASHER MAYTAG MVWX655DW1 "Found error code F8E1 no fill long fill, found valves were turned off. Turned them on, ran service mode. Op test ok."

Near Mayfield Rd, Chesterland, OH 44026
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Replaced control. Recalibrated. Op test good.

Near Mayfield Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FGHN2844LFA Installed new part unit op tested good

Near Valley View Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRT318FZDW00 The unit had ice in the freezer I cleaned the ice op tested good

Near Harold Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FGHN2844LFA Installed new part operation test it failed . I tested the plug at the connector I’m getting 13 Dcv the sent a bad motor ; ordrng 1 241509402 (motor)

Near Valley View Dr, Chesterland, OH 44026
Arthur V.

Arthur V.

WASHER MAYTAG MVWX655DW1 Found 120 v to main control. No response. Needs main machine control ; ordrng 1 W11116592 (cntrl-elec)

Near Mayfield Rd, Chesterland, OH 44026
Brian M.

Brian M.

RANGE KITCHENAID KGRS505XSS02 "Cc same issue with broilRetested broil, OP TEST OK Talked with customer on how he operates, was keeping oven door open while broilingInformed that door must be closed with this unit as broil will tun off after 30 sec if left open, but will reignite when closed"

Near Sherman Rd, Chesterland, OH 44026
Brian M.

Brian M.

WASHER AMANA NTW4516FW3 Installed control Ran auto test and calibration OP TEST OK

Near Blackberry Ln, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FGHN2844LFA Part not here ; saved tckt

Near Valley View Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR FRIGIDAIRE FGHN2844LFA "Evaporator fan not spinning it is getting power needs a new fan motor; ordrng 1 241509402 (motor), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Valley View Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

WALL OVEN ELE WHIRLPOOL WOS51ES4EB01 Installed new part unit op tested good

Near Westchester Trail, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRF560SEYB00 Drain was plugged found some Styrofoam. Remove the Styrofoam unit tested good

Near Heath Rd, Chesterland, OH 44026
Brian M.

Brian M.

WASHER AMANA NTW4516FW3 Cc unit not workingCustomer showed popFound proper power at outlet and to controlNeeds control board; ordrng 1 W11124783 (CONTROL)

Near Blackberry Ln, Chesterland, OH 44026
Brian M.

Brian M.

RANGE KITCHENAID KGRS505XSS02 3.2 amps on bake ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Sherman Rd, Chesterland, OH 44026
Jeff M.

Jeff M.

WALL OVEN KITCHENAID KEBS277SSS04 Preheat the oven to 350 let it sit for 5to 10 minutes unit tested good.

Near Cambridge Dr, Chesterland, OH 44026
Brian M.

Brian M.

FREEZER FRIGIDAIRE FFFH20F2QWC Installed listed partsOP TEST OK Advised customer to let run 24-48hours

Near Sherman Rd, Chesterland, OH 44026
Brian M.

Brian M.

FREEZER FRIGIDAIRE FFFH20F2QWC "Cc of no cool Found unit getting power all the way to temp control but it’s not sending power back Needs defrost timer and temp control ; ordrng 1 5304513033 (CONTROL 3705) and 1 5304518034 (TIMER2841), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Sherman Rd, Chesterland, OH 44026
Robert A.

Robert A.

SLIDE-IN RANGE JENN-AIR JGS8860BDP17 "Found gas off, bake ignitor glowing, oven is off, pressed cancel, ng, tested all key, no response, found relay on control stuck, disconnected power, got relay to release, needs control and key padCust to let us know; ordrng 1 WP5760M339-60 (PANEL246.68) and 1 WP8507P229-60 (CONTROL260.94), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Cedar Rd, Chesterland, OH 44026
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7300DW1 "Installed new valve, op test good"

Near Kingsway Dr, Chesterland, OH 44026
Dan H.

Dan H.

WASHER WHIRLPOOL WTW7300DW1 "Customer complaint that unit wouldn’t fill, then only had cold water, then wouldn’t agitate, ran diagnostics found f3e2(inlet water temperature fault), f8e1(long/no fill), and f0e5( off balance load) error codes, ; ordrng 1 W11220230 (VALVE)"

Near Kingsway Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL KRFF305ESS00 Installed new part unit op tested good

Near Mayfield Rd, Chesterland, OH 44026