Appliance Repair in Chesterland, Ohio

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Local Reviews
for Chesterland, OH

Rated 4.6 out of 5 stars based on 21 customer reviews

Map of Chesterland, OH

Outstanding job




Did an outstanding job. On time professional technician who fixed all of our problems. The company let you know every step of the way what they were going to be doing. The calls to schedule service, to confirm service and to track the technician were top notch.


Response from Fred's Appliance Service:

Hello, Thank you for taking the time to submit your review. We are so happy to hear that your technician did an outstanding job! We do our best to keep our customers informed throughout the entire process; we're glad it was helpful to you! Have a great rest of your week! The Fred's Team


Map of Chesterland, OH

Chris




It was disappointing that even though you knew what was wrong with our washer from the error codes reported on our call for service the technician did not bring out the parts to fix the washer on his first visit. Which took a week from the day we called. Then we had to wait another week to have him come back and install the parts. We have 2 sons and a lot of laundry so that is why we bought a Maytag that was supposed to be the best but didn't make it through the first year


Response from Fred's Appliance Service:

Hi Chris, Thank you for taking the time to submit your review. We carry a large inventory of truck stock on our vehicles that includes the most commonly used parts. Additionally, we have a team that works to pre-identify parts that can be ordered ahead of time for all repairs. We certainly do our best to save all of us time by repairing the unit on the first trip out if at all possible. Unfortunately, in your situation we could not be 100% certain on the parts that were needed for a total repair. We apologize for your lengthy wait time; we are currently in the midst of our busy summer season. Again, we apologize for the wait time, but we are happy to hear that the unit is up and running again! Should you have any issues, feel free to call us at 1-888-45-FREDS. Have a great weekend! The Fred's Team


Map of Chesterland, OH

Nice young service man.





Map of Chesterland, OH

Great service, tech was polite and explained everything!




Excellent, service tech explained everything! Very polite and knowledgeable .


Map of Chesterland, OH

Prompt, friendly, knowedgeable





Map of Chesterland, OH

Jeff and the rest of the team were Awesome!




From the 1st appointments through the 5th, they didn't give up trying to figure out what was wrong with my dishwasher. Can't thank them enough for being persistent and solving the issue we were having. Turned out to be a sensor, but they literally tried everything and didn't quit until the problem was solved. Great company, wonderful people. I trust the staff and recommend this company to anyone that needs appliance service. Thank you!!


Map of Chesterland, OH

Great Service




Everything worked out perfectly during Robert's service call. He was very professional and efficient. We were glad to have him in our home.


Map of Chesterland, OH

Very professional





Map of Chesterland, OH

fast





Map of Chesterland, OH

Martha





John





Lori





Nice job




Efficient and professional


Great work and service





Not so great experience





Response from Fred's Appliance Service:

Hello Charlie, Thank you for your review. I've reviewed your records. I see we have been having trouble with this machine. Sometimes, appliances do get the best of us. I'm so very sorry for this trouble. I'm showing you're currently on the schedule today for Robert to come out and get this problem resolved once and for all. Thank you---The Fred's Team.


Corina was very professional and did a great job.




Corina was very knowledgeable and professional.


Very professional and cordial




Completed task quickly and check all her work


Poor problem still exists





Response from Fred's Appliance Service:

Hello Paul! Very sorry for the continued troubles. We've called you several times since 7/18 and haven't heard back. Please give us a ring at 888-453-7337 so we can get your problem addressed. Thank you! -The Fred's Team


Excellent Troubleshooter




Patiently listened to my explaining problems. Did his best to rectify issues ... which are sadly design-related. Cannot rate cost and pricing as service was covered under warranty.


owner





owner





Gail V.

Gail V.

KENMORE REFRIGERATOR 596.76253702 Found frz door not sealing, removed frost and ice, op test ok; , Job Cmpltd,

Near Chillicothe Rd, Chesterland, OH 44026
Corina B.

Corina B.

FFU1464DW2 Frigidaire Freezer C that food is defrosting and water is coming out. Found the drain hole is frozen. The thermostat is at the coldest setting. Will neeed a thermostat. Called SM to order part. ; ordrng 1 216788000 (control,temp 9399),

Near Hickory St, Chesterland, OH 44026
Corina B.

Corina B.

ED2SHAXMQ10 Whirlpool Refrigerator

Near Hickory St, Chesterland, OH 44026
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRF767SDEM00 Installed new part unit op tested good. ; Job Cmpltd,

Near Chesterfield Ln, Chesterland, OH 44026
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRF767SDEM00 Installed new part unit op tested good. ; Job Cmpltd,

Near Chesterfield Ln, Chesterland, OH 44026
Brian M.

Brian M.

NTW4516FW1 Amana Washer Cc that unit stops during wash cycle Ran diagnostics found error for long fill no fill Ran water test no hot water entering machine Needs water valve replaced Customer does not want to make choice right now

Near Shady Ln, Chesterland, OH 44026
Corina B.

Corina B.

KDTE104ESS1 Whirlpool Dishwasher Replaced the pump and motor. Optest ok

Near Boulder Glen Dr, Chesterland, OH 44026
Robert A.

Robert A.

MAYTAG WASHER MVWB835DW1 Installed control and panel, ran test 51, good, op test ok; Job Cmpltd,

Near Chesterfield Ln, Chesterland, OH 44026
Brian M.

Brian M.

JES8850BAS Jenn-Air Range Installed element OP TEST OK

Near Cedar Rd, Chesterland, OH 44026
Brian M.

Brian M.

MDB7749AWW2 Maytag Dishwasher Cc that unit is not working Found unit not mounted and pushed back into counter And door not shutting all the wAy moved dishwasher out to normal location OP TEST OK

Near Birchwood Dr, Chesterland, OH 44026
Brian M.

Brian M.

KSSS42QHT00 WHIRLPOOL REFRIGERATOR Cc that unit is not making ice Found ice frozen in ice maker but arm is not rotating cleared ice out unit rotatesbut does not call for water needs ice maker Replaced ice maker from truck stock Unit called for water OP TEST OK ; used 1 4317943 (ICEMAKER)

Near Arlington Dr, Chesterland, OH 44026
Robert A.

Robert A.

WHIRLPOOL DISHWASHER KDTE104ESS1 Leveled unit, Ran diagnostics, no codes, watched cycle, water temp after fill 67 deg, need to run hot water in sink before starting unit, , found water dripping through motor, needs sumpCust to contact wp; used 1 WPW10605057 (PUMP AND MOTOR ASSY156.45) from stock, , Job compltd

Near Boulder Glen Dr, Chesterland, OH 44026
Robert A.

Robert A.

MAYTAG WASHER MVWB835DW1 Plugged in unit, nothing on ui responding, control recieving 120vac, needs control and ui; ordrng 1 W10861510 (UI) and 1 W11024149 (CONTROL), schdld next appmnt for 6/13 WED !,

Near Chesterfield Ln, Chesterland, OH 44026
Robert A.

Robert A.

JENN-AIR RANGE ELE JES8850BAS Replaced lf switch, test good, found sensor bad on element, only sold with element, needs element; ordrng 1 W10823724 (LF ELEMENT130.00), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 6/13 WED 8-10,

Near Cedar Rd, Chesterland, OH 44026
Brian M.

Brian M.

WRX986SIHV00 Whirlpool Refrigerator Installed led control board Op test ok ;

Near Shadow Hill Trail, Chesterland, OH 44026
Robert A.

Robert A.

JES8850BAS Jenn-Air Range Found lf element not heating, checked element, good, checked switch, ng not sending power, needs switch; ordrng 1 WPW10185286 (LF SWITCH8521),

Near Cedar Rd, Chesterland, OH 44026
Macaulay G.

Macaulay G.

MSS26C6MFZ00 Maytag Refrigerator Installed diffuser, op test good; Job Cmpltd

Near Peachtree Dr, Chesterland, OH 44026
Brian M.

Brian M.

MDB49498DM3 Maytag Dishwasher Cc that unit smells like something is burning Found food particle and burnt straw on heater Cleaned off heater ran auto test OP TEST OK Advised it may take a few cycles for smell to die down

Near Heath Rd, Chesterland, OH 44026
Corey L.

Corey L.

MSS26C6MFZ00 Maytag Refrigerator Customer complaint of loud noise in ff section, confirmed diffuser motor is loud, unit needs new diffuser assembly; ordrng 1 W11164593 (DIFFUSER

Near Peachtree Dr, Chesterland, OH 44026
Brian M.

Brian M.

ADB1300AFW0 Amana Dishwasher Cc that unit does not wash Found screw stuck under float switchRan test cycle OP TEST OK

Near Cedar Rd, Chesterland, OH 44026
Brian M.

Brian M.

WTW8500BW0 Whirlpool Washer Cc that unit leaks when cycle starts Found tub out of balance and not aligning up with the detergent fill Adjusted legs to even out tub and to align with detergent valve OP TEST OK

Near Warwick Ln, Chesterland, OH 44026
Brian M.

Brian M.

WRS322FDAM04 Whirlpool Refrigerator Cc that unit buzzes when first turns on Found compressor vibrating a little to much on bottom cardboard repositioned brackets to stop vibration noise OP TEST OK ;

Near Norton Dr, Chesterland, OH 44026
Robert A.

Robert A.

WHIRLPOOL DRYER WGD5000DW2 Found t fuse open, jumped out watched unit cycle, replaced fuse, op test ok; used 1 WP3392519 (THERMAL FUSE1540) from stock, , Job Cmpltd,

Near Chesterland, OH 44026
Brian M.

Brian M.

KDHE404DSS0 Kitchenaid Dishwasher Cc that unit does not clean Ran Diagnostics was a error for long drain Found filter basket full off debri Ran diagnostics test cycle Upper and lower arms are not spinning and drain pump is humming loudly needs sump assy and drain pump and control ; ordrng 1 W10866116 (cntrl-elec) and 1 WPW10531320 (pump-drain) and 1 WPW10554963 (pump&motor),

Near Legend Creek Dr, Chesterland, OH 44026
Brian M.

Brian M.

MBF2258FEZ01 Maytag Refrigerator Cc that unit is dripping water on bottom of freezer Found ice build up on freezer floor and drip pan full of ice Needs drain tube replaced per Special Project S38253Used drain tube from T/SOP TEST OK ; used 1 W10619951 (TUBE-DRAIN)

Near Harold Dr, Chesterland, OH 44026
Jeff M.

Jeff M.

FRIGIDAIRE WASHER ATF7000EP The units rear bearing are failing. The rear bearings are not available. Estimate only ; ordrng 1 134721310 (shell,tub,rear N/A) and 1 137105900

Near Mulberry Rd, Chesterland, OH 44026
Corina B.

Corina B.

WED75HEFW1 Whirlpool Dryer CC that the unit turns on for awhile then turns off, then back on for a minute. Ran unit for 20 minutes. Did not shut off. Cust is drying clothes on a sensing cycle, with unlike clothes. Advised customer that there is a moisture sensor that drying unlike clothes that hit the sensor will drop the time when the dry clothes hit the sensor. Optest ok. ; Job Cmpltd

Near Steelwood Ln, Chesterland, OH 44026
Corina B.

Corina B.

MVWB765FW0 Maytag Washer CC that there is no hot water going in to the unit. Ran diag no hot water going into the unit. Replaced the water inlet. Optest ok. ; Job Cmpltd

Near Stratford Trail, Chesterland, OH 44026
Dan H.

Dan H.

PSI23NCPBCC GE REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 46 degrees, freezer section temperature at 30 degrees, evaporator fan is running, condenser and compressor are running, no frost pattern on evaporator, tapped system, found at 40psi, compressor has seized, unit needs new compressor and filter drier, customer does not want repair

Near W Geauga Trail, Chesterland, OH 44026
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRF767SDEM00 As I was putting the new icemaker in I seen that the fill tube heater wires have damage to them causing them not to have a proper connection. Internally the fill tube is frozen. Needs new fill tube with heating element. Customer noticed damage on all the refrigerator doors from the installers he would like to get them taken care of. At least the left door that holds the dispenser has a very deep gouge; ordrng 1 LW10341279 (dor-fip ss) and 1 LW10341284 (dor-fip ss) and 1 LW10735693 (SS DOOR ) and 1 W11238340 (FILL TUBE ), chd fr Fri

Near Chesterfield Ln, Chesterland, OH 44026
Jeff M.

Jeff M.

WHIRLPOOL REFRIGERATOR WRF767SDEM00 The ICEMAKER is not cycling automatically. Need a new ICEMAKER ; ordrng 1 W10886939 (ICEMAKER ), schdld next appmnt for 4/23 MON 12-5,

Near Chesterfield Ln, Chesterland, OH 44026
Arthur V.

Arthur V.

WHIRLPOOL WASHER WTW8040DW2 installed new part unit op tested good ; Job Cmpltd,

Near Ward Dr, Chesterland, OH 44026
Brian M.

Brian M.

KODE500ESS02 KITCHENAID RANGE Installed control Op test ok ; Job Cmpltd

Near Devon Ln, Chesterland, OH 44026
Brian M.

Brian M.

KODE500ESS02 KITCHENAID RANGE Installed control Op test ok ; Job Cmpltd,

Near Devon Ln, Chesterland, OH 44026