Appliance Repair in Cleveland, Ohio
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for Cleveland, Cleveland Heights, Brook Park, Fairview Park, Brooklyn, Brooklyn Heights, University Heights, Warrensville Heights, Shaker Heights, Timberlake, Garfield Heights, Highland Heights, Moreland Hills, East Cleveland, OH
did great job
Margo - Brooklyn, OH
Did a very good job of explaining everything about the product and answered all of my questions.
Laura - Cleveland, OH
Edward - Cleveland, OH
Susan - Fairview Park, OH
Excellent truly professional service! David knows his stuff!
we out of useing our refrigerator for three days and fred's appliance got it fixted the same day.
Paul - Garfield Heights, OH
Marcella - Shaker Heights, OH
Great Service! My technician was professional and friendly.
Antonio - Fairview Park, OH
Prompt service that quickly diagnosed the problem, reasonable price.
Joel - Shaker Heights, OH
My experience was excellent from the time I called to request a service call to the time the service representative quickly diagnosed the problem and fixed it.
Dana - Cleveland, OH
Corina did a great job. She was very considerate of my house and respected her work environment
Keep up with good work
Beverly - Cleveland, OH
Prompt visit. Unsuccessful end result.
Dan - Shaker Heights, OH
Jeff arrived early and did his best to help with our problem. Jenn-Air said a tech could find the model number as it would be on the oven in two places. Unfortunately, there was only one area where a tag was and it was illegible. No service could be done. Bummer.
Response from Fred's Appliance Service:
Hi Dan, We appreciate your feedback and we are happy to hear that our service was prompt! Unfortunately, if we are unable to locate the model and serial numbers, we are unable to locate service sheets and parts for the unit. We apologize for the inconvenience! Thank you! The Fred's Team
Clinton - Cleveland, OH
Stay at home
Robert - Cleveland, OH
Bernard - Cleveland, OH
She is very knowledgeable and great
Santisuk - Cleveland, OH
Christine - Cleveland, OH
Very Responsive and the problem was fixed
Jackie - Cleveland, OH
Becky - Brook Park, OH
Horrible Service and Complete waste of time
Angel - Cleveland, OH
Horrible wish I got paid to come to appointments late not call and then not even stay more than 30 minutes and report back false info!
Response from Fred's Appliance Service:
Hi Angelica, Thank you for submitting your review. We apologize that your technician was running late. I do see that we have you scheduled for a follow-up visit. We will be sure to get your concerns addressed as soon as possible! We hope you have a great weekend! Thank you! The Fred's Team
Keith - Fairview Park, OH
Corey knows his stuff very pleasant person
Rocky - Garfield Heights, OH
Very courteous and professional
Janenne - Moreland Hills, OH
Corey was easy to talk with and understand. He arrived timely and was very professional.
Jennifer - Cleveland, OH
Nathan - Brooklyn Heights, OH
Listened, repaired the issues of microwave and clothes washer, left both in excellent condition
Karen - Cleveland, OH
Response from Fred's Appliance Service:
Hi Karen, Thank you for submitting your review. We are so sorry to hear you didn't receive 5-star service! We have a make-it-right policy and we would appreciate the opportunity to do just that! Please give us a call at 1-888-45-FREDS to discuss the details and we will work with you on a resolution. If you are still having troubles with your appliance we will be happy to send a technician out to take another look! Thank you, The Fred's Team
WASHER MAYTAG MVWX655DW1 "Replaced capacitor, calibrated, op test good"
REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Replaced im, cycled, op test good, advised customer it will take about 72 hrs for ice bin to fill"
DRYER WHIRLPOOL WGD8000DW4 Installed new drum.new drum had a dent in it.op test good.
MICROWAVE AMANA ACO1520AW "Found 120 to transformer magnetron was burn out will need capacitor,magnetron and diode customer will not fix"
DRYER WHIRLPOOL WHD3090GW0 I was not dale to duplicate the noise unit tested good
COOKTOP ELE WHIRLPOOL AGR57350DS The unit has excess rust in the unit. The unit is non-repairable.
WASHER MAYTAG MVWB765FW1 Installed new part unit op tested good
REFRIGERATOR GE PSB48YSHSS Wrong control is sent to customer ordered correct control WR55X22685.taking out core for return.; ordrng 1 WR55X22685 (assy pcb main)
WASHER AMANA NTW4516FW3 Cc cold water is not entering washer.washer is not hooked up to water lines.hot water shut off is broke.ran diagnostic found f2e1 stuck key.f8e1 no fill long fill wire harness to water valves has correct resistance.control has no resistance at j9 connector.unit needs control and water valve.cold water valve is clogged.; ordrng 1 W11170317 (cntrl-elec) and 1 W11210463 (valve)
DRYER WHIRLPOOL WED4815EW1 "Customer complaint that unit is taking too long to dry, found blower wheel housing, stuffed with lint, removed, op test good"
WASHER MAYTAG MVWB835DW3 "Customer complaint washer makes a squeaking when starting to spin, confirmed, found squeal sound in low spin test, customer has unit set on shims in basement, unit needs gearcase and washer; ordrng 1 W10811956 (drum assy) and 1 W11032711 (washer)"
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint dishwasher has mold and not washing good, found no drain loop installed under sink, corrected, advised customer run hot water in sink before starting a cycle, advised cleaning unit with afresh or 1 cup vinegar once a month at least to help clean dw and drain system, found upper spray arm clogged, ordering upper spray arm, customer to install spray arm, left finish samples with customer no need to schedule a return visit; ordrng 1 WPW10317197 (upper spray arm)"
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Customer complaint that there was water found in produce drawer twice and things in drawers spoiled, doors are sealing, mullion is heating, unit is operating as designed"
WASHER MAYTAG MVWB865GW0 "Installed control board, harness could not be found in home. Unsure of location. Ran auto test, op test no good. Spin basket shuddered a few times in spin Mode then stopped. Motor only humming. Ordering rotor and stator. Office to call customer to schedule, as she will need to notify her housekeeper when to be at the house. ; ordrng 1 W10754448 (clutch) and 1 W10915700 (stator) and 1 W10915701 (rotor)"
REFRIGERATOR WHIRLPOOL WRT541SZDW00 "Customer complaint frost build up in freezer and fridge is warm, confirmed excessive frost in frz, temp was -10 in frz and 50 ff, bottom of ff door not sealing gasket not touching cabinet at all on bottom, found bottom right flashing over liner peeled back, Called t, wpl customer service will be in touch with customer about the following steps"
FREEZER FRIGIDAIRE LFFH17F3QWC Replaced the control. Optest ok.
REFRIGERATOR AMANA ASD2275BRS01 "Installed new thermostat, op test good"
DRYER AMANA NED4655EW1 CC that the unit gets hot and there is scrapping sound. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Found a screw in the gasket. Checked the heater cycling on and off properly. Optest ok.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Customer complaint of ice build up, found frost building up on freezer section drawer, found door not closing completely, adjusted drawer, door sealing correctly now, op test good"
REFRIGERATOR IKEA IX5BBEXDS00 "Customer complaint of loud buzzing noise, confirmed , found frost build up on evaporator hitting evaporator fan blade, cleared evaporator installed new thermistor, op test good ; used 1 W10902214 (THERMISTOR) from stock"
RANGE WHIRLPOOL WFG320M0BS3 "Replaced side panel, op test good"
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 CC that there is a noise in the ice maker. Found insulation inside the fan. Removed the insulation. Optest ok.
DRYER WHIRLPOOL WED4616FW0 CC that the door is hard to open and close. The door is opening and closing its working as designed. Replaced the timer and thermostat from surplus t/s. Started a less dry let run for 15 minutes timer moved. Optest ok; used 1 3387134 (THERMOSTAT ) from stock
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint light switch frozen in frz and not turning on, confirmed, tapped switch to clear ice, doors are sealing perfectly around, temp for freezer set to 3 temp was 10, adjusted temp to recommended, taking slides with"
REFRIGERATOR WHIRLPOOL WRT311FZDW01 CC that the fresh food door is not closing. Found a gap at the gasket. Raised the door with washers. Optest ok. ; used 2 WP487576 (NYLON SHIMMING WASHER) from stock
REFRIGERATOR WHIRLPOOL GB2FHDXWS04 "Customer complaint of cooling loss, confirmed ff room temp, frz was 12, evap has a good frost pattern, evap fan not running, replaced with ts, op test good, advised customer to allow 24hrs for temps to settle; used 1 WP2315539 (MOTOR-EVAP) from stock"
WASHER MAYTAG MVWB765FW2 Installed new part unit op tested good
RANGE WHIRLPOOL WFG975H0HZ0 Replaced the control. Brought core back for return. Heated oven to 300*. Optest ok.
WASHER WHIRLPOOL WFW72HEDW0 "Replaced bellow, tested. Op test ok"
REFRIGERATOR GE GTS16GSHJRSS "Installed new evaporator fan motor, op test good"