Appliance Repair Cleveland Ohio

Replaced shifter and control board. Calibrated washer. Ran test cycle. Everything is working like normal.

"Cc not cooling, confirmed cc. Evap cover covered in ice, ordered new heater/ harness. Follow up scheduled for 3/16; ordrng 1 W11650660 (Heater), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

"Cc unit leakingRan test cycle, during test drain out, water spraying from exterior drain hose in rear. Drain hose has a friction hole cause by hose being pinned up against water pipeline on wall. Drain hose will need replaced. ; ordrng 1 W11244231 (Hose)"

"Cc ice maker only making small amount of iceFound several cubes in container, customer stated thats all it made since last service. Ran diagnostics, ice maker harvest, ice maker fan, thermistors, and fill all reported back as working and passed temperature wise. Ensured all connections and installation of fan and ice maker is correct. Called BJ and BD, based on information from both, UI may be the failure point, since the UI was wet internally due to the leaking water line from initial service call. Quoted customer UI display board cost or possible refund if not moving forward with any more repair, sent to email. Customer will contact office with determination. ; ordrng 1 5304538611 (Display board)"

"Replaced gear case, tested opt test good."

"Cc dryer making noise, doesnt tumble Ran dryer test, found drum is not turning, motor making a grinding noise. Found belt had come off idler pulley, pulley resting on motor pulley. Reinstalled belt, no damage to belt of pulleys. Reran dryer test, good tumble and heat. Op test good. ; saved tckt"

Maintenance already installed the parts. ; used 1 SHIPPING (SHIPPING LOGISTICS*) from stock

"Cc banging, confirmed cc. Leveled unit, and tested. Opt test good."

"Cc not cooling, confirmed cc. Temps in the fs at 34, removed evap cover. Found minimal frost pattern, unit would need a sealed system repair. Gave estimate to customer, customer chose not to continue repairs at this time.; ordrng 1 WP2188822 (Evap) and 1 W10355489 (Compressor) and 1 WPW10143759 (Dryer uv), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

"Customer complaint of banging noise during spin cycle, ran drain and spin cycle, no unusual noises heard, unit is operating as designed"

"Customer complaint that unit is not starting, confirmed, found thermal fuse open, jumped out, unit started and heated, instances thermal fuse, op test good ; used 1 3392519 () from stock"

"Cc unit not heatingRan dryer test, confirmed no heat. Checked power into until good at 242v L to L. Checked all thermals, found heater element reading open. Replaced heater element using truck stock part. Ran dry test cycle, good heat. Op test good. ; used 1 WP3387747 (ELEMENT) from stock"

"Cc unit not washing dishes Could not find m/s tag on unit, looks to have been removed. Customer is not aware if it was removed. Advised customer they will need to call WPL for next steps. ; saved tckt"

Start button unplugged from the wire harness. Plugged wire harness back into the button and dryer now runs like normal.

".36 amps on compressor. Unit is low on coolant. Looks like fitting on the end of compressor is dented in and damaged going to the condenser line. Needs new compressor, filter dryer, and evaporator. Customer is going to try to return the refrigerator to Best Buy. Do not order parts until the customer calls in and agrees to move forward with repairs. ; ordrng 1 W11686820 (Compressor) and 1 W11598433 (Evaporator) and 1 W11109499 (Filter drier) and 1 W11506635 (Service port)"

"Missing back panel. Gearcase has a bad bearing and the suspension rods are bouncy. Suspension rods and Gearcase are covered however missing parts are not. Client tried calling the landlord to see what she wants to order the back panel but didnt get a response. Sending quote to landlord for back panel. Other parts can be ordered under warranty. ; ordrng 1 W11417171 (Rear panel) and 1 W11449841 (Gearcase) and 1 W11400156 (Suspension), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"

"Cc unit shaking, not spinning outRan diagnostics, found codes f3e1 for pressure sensor fault. Ran test cycle, all functions passed. Started a Normal cycle with clothing load. Unit advanced all the way through till Rinse, after rinse drain out, unit lights went out except for lid lock and unit stuck in drain out mode. Unit will need main control replaced for pressure sensor fault. Quoted customer replacement cost. Customer undecided, estimate only. ; ordrng 1 W11188527 (Control-elec)"

"Cc grinding noise all the time, will not start a cyclePlugged in unit, found unit stuck in drain out mode. Replaced main control using customer supplied pre id part. Ran test cycle and calibration. All functions passed. Op test good."

Installed gearcase. Ran test cycle and calibration. All functions passed. Op test good.

Cc clothes not drying but is heating. Verified and found that the vents were clogged with lint. Recommended customer to get vent cleaned out. Unit working as designed. Opt test good.