Appliance Repair in Cleveland, Ohio
for Cleveland, Cleveland Heights, Brook Park, Fairview Park, Brooklyn, Brooklyn Heights, University Heights, Warrensville Heights, Shaker Heights, Timberlake, Garfield Heights, Highland Heights, Moreland Hills, East Cleveland, OH
GERTRUDE - Cleveland, OH
She was very helpful..
MAUREEN - Cleveland, OH
Felt a little silly. He said there was no problem. Oven pops a lot this is the burner igniter. All the time noise but glad no real problem. We will see
BELINDA - East Cleveland, OH
Dan was great help me know the refrigerator better
Very friendly and helpful
nathan - Cleveland Heights, OH
manuela - Cleveland, OH
Great service, very friendly and knowledgeable.
KRFF507ESS01 KITCHENAID REFRIGERATOR Customer complaint that unit is leaking, found unit leaking from valve that was just installed, unit needs new valve; ordrng 1 WPW10341329 (water valve assy), schdld next appmnt for 2/27 TUE
WDF520PADM WHIRLPOOL DISHWASHER Control panel recieved has no electronics on it, this model has user interface light built into control, unit needs new control, brought incorrect part with me for return; ordrng 1 W10804115 (cntrl-elec), schdld next appmnt for 2/28 WED
RTW4516FW1 ROPER WASHER Installed new control, op test good ; Job Cmpltd
MRT118FFFM01 MAYTAG REFRIGERATOR Installed new control, advised customer to allow 24 hours for temperatures to reach normal operating temperatures ; Job Cmpltd,
WFG320M0BS WHIRLPOOL RANGE he part is not the correct part found the control caught on fire. Will need a control. Called SM to order the correct part. ; ordrng 1 W11126814 (CONTROL BOARD), schdld next appmnt for 2/27 TUE
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
One of the easiest service companies I've done business with. The people are helpful and friendly. Once my appointment was scheduled I got a confirmation phone call and a link to check to see when the technician would be arriving at my door. It was all so smooth! The repair was made quickly. I am a very satisfied customer.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.