Appliance Repair in Cleveland, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Cleveland, OH
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Stan - Cleveland, OH
Excellent
Bad experience because of the appliance lack of quality.
Stephen - Cleveland, OH
The quality of the repair team was satisfactory. The quality of the appliance was very low quality.
Response from Fred's Appliance Service:
Hi Stephen, We are sorry to hear that you are disappointed in the quality of the appliance. However, we are happy that the services we provided were satisfactory. If you have any questions or concerns regarding the repair, don't hesitate to contact us at 888-45-FREDS. Thank you! The Fred's Team
Efficient Service
Bryan - Cleveland, OH
Maytag dropped the ball, but Fred’s didn’t!
Dan
Daniel - Cleveland, OH
Corey was excellent
Great Service Overall
Chris - Cleveland, OH
Ms:Carole Hoover
Carol - Cleveland, OH
Great, service thank you
Franky - Cleveland, OH
good job thank you
Top Notch
Jody - Cleveland, OH
I learned more from Corina B. during her service call about our new washer than in 6 months of reading reviews online prior to purchasing it. She provided service that was thoughtful and thorough and very helpful. She's a gem and I wish every service call had a Corina! Better hang on to her, Fred's Appliance!
Dissatisfied Customer
Nahtia - Cleveland, OH
The washing machine was checked but the problem still was not fixed. The washing machine is still leaking from the first time that I made a claim. The Technician stated that everything was okay with the washing machine. And to make sure the clothes are balanced on both sides. After washing a load of a “balanced cycle” water was all over my basement floor.
Response from Fred's Appliance Service:
Hi Nahtia! Thank you for sharing your feedback. We truly apologize that this issue has not been resolved for you. One of our team members will be reaching out to you shortly to follow up on your visit. If you have any further questions about your washer please let us know. Thank you! -The Fred's Team
john
John - Cleveland, OH
Excellent work
Brigid - Cleveland, OH
She was very professional
Prompt and Professional
Daniel - Cleveland, OH
Reliable!
Jewel - Cleveland, OH
Arrive promptly. Knowledgeable. Good service. Thanks!
Erran
Erran - Cleveland, OH
Corey was punctual, professional and knowledgeable!! We would definitely use Fred’s for future repairs!
Tyesha
Tyesha - Cleveland, OH
Great service
Iam very satified
Alexandru - Cleveland, OH
Great service
Janet - Cleveland, OH
Cory was very friendly told us just what the problem was we got it fixed and we're good to go
Great service
Stephanie - Cleveland, OH
Corina was very professional she explained what she was doing. I was really impressed with her arrival time which was in her window of time frame and not afterwards
control board replacement
Rick - Cleveland, OH
Great Service
Teresa - Cleveland, OH
Corina B demonstrated her abilities and throughly explained the process and the repairs to my washer on her visit. I appreciated the excellent customer service provided to me by ALL at Fred’s Appliance Service! Sincerely, Teresa S
Very nice and on time.
Harriet - Cleveland, OH
Corina was very helpful and explained more helpful things about my new washer then the manual. She gave me tips. I'm only sorry the manufacture makes these appliance so crapy.
Mary
Mary - Cleveland, OH
Great service
Peggy - Cleveland, OH
Nice gentleman, very knowledgeable
Joanne
Joanne - Cleveland, OH
Great Service
Michael - Cleveland, OH
My experience was very good I was impressed by the service I received and how the repair team did their job.
Joe O.
DRYER WHIRLPOOL LEQ9858PW0 Cc: not heatingFound thermal cut off open. Needs thermal cut off. Installed thermal cut off. Ran test cycle. Op test ok; used 1 279816 (CUTOFF4115) from stock
Corina B.
DRYER WHIRLPOOL WED4815EW1 Replaced the timer. Optest ok.
Joe O.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Cc: door not levelAdjusted door. Op test ok
Corina B.
DISHWASHER JENN-AIR JDB1080AWW "CC that its really loud when running. Found the motor not pushing water threw. Will need a new motor.; ordrng 1 WP6-918807 (Outlet) and 1 WP99002659 (Impreller) and 1 6-919963 (Motor), used 1 Shipping from stock"
Dan H.
WASHER WHIRLPOOL MHW6630HC0 "Installed new control and user interface , op test good"
Corina B.
DRYER WHIRLPOOL MEDB765FW0 Cust bought dryer 2 months ago. Unit is from sears class c. Advised cust to call whirlpool for an authorization for call
Dan H.
DRYER SAMSUNG DV45H7000EW/A2 "Customer complaint that unit is not heating, confirmed found thermostat open, jumped out, unit heated; ordrng 1 DC47-00015A (Tstat), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 CC that the handle is loose. Tightened the handle. Optest ok.
Corina B.
DISHWASHER WHIRLPOOL WDF550SAHS CC that the door does not stay opened. Found the clip is broken. Will need a new clip; ordrng 2 W11243348 (Clip)s
Corina B.
WASHER AMANA NTW4516FW3 CC that that clothes do not spin out and there is a loud noise. Found the drain hose on the ground. Raised drain hose to sink. Found the lid lock not locking. Replaced the lock from t/s. Leveled washer. Started a rinse and spin. Optest ok. ; used 1 W11307244 (Latch) from stock
Corey L.
DRYER CROSLEY VGD6505GW0 "Customer complaint dryer not drying, gas unit and eagle rental does not have gas hook up, started timed dry, ignitor glowing and coils were energized, most likely issue with venting in the home"
Corey L.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer complaint ff not cold and frz ok but ice everywhere, confirmed, found top of frz door not sealing against cabinet several inches and door sagging rubbing when shut, unit needs gasket retrained and washers WP487576 for door, customer had been on the phone with rac trying to get pop, customer will call us to proceed with repair once proper pop is received"
Corina B.
WASH/DRY COMBO WHIRLPOOL WFW560CHW1 CC that the washer is making a noise. Spun the basket freely hear Mateo scraping. Will need a new tub; ordrng 1 W11287253 (Tub)
Corina B.
DISHWASHER WHIRLPOOL WDF520PADM7 CC that the unit is leaking. Found the vent is leaking. Will need a new vent and gasket; ordrng 1 WPW10329609 (Vent) and 1 WP8269259 (Gasket) and 1 W11227945 (Cover)
Dan H.
WASHER WHIRLPOOL MVWX655DW2 "Installed new control, op test good"
Corina B.
MICROWAVE WHIRLPOOL WMH31017HS6 "CC that the unit is not heating. Confirmed. Will need a magnetron, diode and capacitor ; ordrng 1 W11493410 (Magnetron) and 1 W10850446 (Capacitor) and 1 W11256462 (Diode)"
Dan H.
REFRIGERATOR KITCHENAID KRFF507ESS01 "Customer complaint that unit is not cooling, fresh food section temperature at 44 degrees, freezer section temperature at 66 degrees, no frost pattern on freezer section evaporator , no dye found on freezer section evaporator , ran test 4, no frost pattern formed on freezer section evaporator, found capacitor tube restricted, found leak in lock ring fitting, recovered refrigerant, repaired restriction and leak, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.5oz of r134a, good frost pattern on both evaporators, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10899299, and 1 W10891058 from stock"
Dan H.
REFRIGERATOR AMANA ART318FFDW06 "installed evaporator and filter drier, brought system into a 28 vacuum, watched 15 minutes, no change on gauges, recharged unit with 3.7oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator ; used 1 W10890131, 1 W10890126, 1 W11401417, and 1 W10896678 from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint of no cool both sections, confirmed room temp, found compressor not running, tested compressor, compressor passed, start device failed, replaced starter with ts, good frost pattern forming on evap, op test good ; used 1 8201786 (STARTER) from stock"
Jason N.
DRYER WHIRLPOOL WED4850HW0 "Cc unit not starting.Checked all thermals, all checked good. Checked door switch, checked good. Checked push to start button. Reading a high resistance value, does not change with button push. Unit needs start button.; ordrng 1 WPW10436303 (timer) and 1 WPW10446920 (switch-pts)"
Dan H.
WASHER MAYTAG MVWX655DW2 "Customer complaint that unit is not draining, found lid locked unable to unlock, nothing else is working, cant get the unit to go on diagnostics or select any cycle. Was able to unlock lid lock but control still not operating. Ordering control and lid lock. HV; ordrng 1 W11419215 (Control) and 1 W11307244 (Latch)"
Dan H.
RANGE WHIRLPOOL WEE730H0DS0 "Customer complaint that the panel is not working. Panel is getting power, but does not works, couldnt put unit on diagnostics. Is going to need the panel and; ordrng 1 W10728531 (Swcth) and 1 WPW10603098 (Cntr)"
Jason N.
DRYER WHIRLPOOL WED4850HW0 "Cc unit not starting.Checked all thermals, all checked good. Checked door switch, checked good. Checked push to start button. Reading a high resistance value, does not change with button push. Unit needs start button.; ordrng 1 WPW10436303 (timer) and 1 WPW10446920 (switch-pts)"
Corina B.
REFRIGERATOR WHIRLPOOL WRT138FZDM00 CC that the ff is freezing food. Checked the evap partial frost pattern. Will need an evaporator ; ordrng 1 WPW10143759 (Drier) and 1 W10836706 (Evaporator)
Dan H.
WASHER MAYTAG MVWX655DW2 "Customer complaint that unit is not draining, found lid locked unable to unlock, nothing else is working, cant get the unit to go on diagnostics or select any cycle. Was able to unlock lid lock but control still not operating. Ordering control and lid lock. HV; ordrng 1 W11419215 (Control) and 1 W11307244 (Latch)"
Dan H.
RANGE WHIRLPOOL WEE730H0DS0 "Customer complaint that the panel is not working. Panel is getting power, but does not works, couldnt put unit on diagnostics. Is going to need the panel and; ordrng 1 W10728531 (Swcth) and 1 WPW10603098 (Cntr)"
Corina B.
REFRIGERATOR WHIRLPOOL WRT138FZDM00 CC that the ff is freezing food. Checked the evap partial frost pattern. Will need an evaporator ; ordrng 1 WPW10143759 (Drier) and 1 W10836706 (Evaporator)
Corina B.
WASHER WHIRLPOOL WFW6620HW0 "CC that the unit is leaking. Found the bellow is ripped. The unit shakes when spinning and the basket is going the wrong direction. Service pointer W11436352 to check the bellow for tears. Service pointer W11445524 if unit shakes to replace the main control. Will need a stator, bellow and control; ordrng 1 W11314648 (Bellow) and 1 W11354541 (Stator) and 1 W11322905 (Control)"
Corina B.
REFRIGERATOR WHIRLPOOL KRFC704FBS02 CC that the door does not shut properly. Found the door is cracked. Will need a new door.; ordrng 1 W11254958 (Door) and 1 W11330486 (Ui)
Corina B.
WASHER WHIRLPOOL WFW6620HW0 "CC that the unit is leaking. Found the bellow is ripped. The unit shakes when spinning and the basket is going the wrong direction. Service pointer W11436352 to check the bellow for tears. Service pointer W11445524 if unit shakes to replace the main control. Will need a stator, bellow and control; ordrng 1 W11314648 (Bellow) and 1 W11354541 (Stator) and 1 W11322905 (Control)"