Appliance Repair in Cleveland, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Cleveland, OH
Powered by Fluid LOCALGreat service
Irene - Cleveland, OH
Corey was very pleasant, answering our concern to our satisfaction. As to cost, we as customers always want low prices but knowledge that quality is not cheap.
Albert
Nancy - Cleveland, OH
What a knowledgeable , polite , honest young man! Hang on to him.
Great
Sarah - Cleveland, OH
Kyra
Kyra - Cleveland, OH
He was patient polite and professional
Great service
Mukolo - Cleveland, OH
Awesome!
Kelly - Cleveland, OH
Great
Timonthy - Cleveland, OH
I haven't used the washing machine yet. However David is very professional and good man
Great Service and Awesome technician
Patricia - Cleveland, OH
I wish all companies provided the service and expertise of this technician. I had special needs and she followed my requests to a "T". My technician was very knowledgeable. It was obvious that she knew what she was doing. She also took time to answered all my questions. She was very personable. This company is very fortunate to have her working for them. Also, I loved being able to follow the process of the technician moving from stop to stop. MayTag provided this company since I had an extended warranty. However, I would HIGHLY recommend this company even if I paid out of pocket.
Very good
Annette - Cleveland, OH
Excellent experience
Rebecca - Cleveland, OH
Great
Mary - Cleveland, OH
Corey was excellent took care of problem and was professional
Diswasher Repair
Jackie - Cleveland, OH
The technician was very knowledgeable & professional also friendly. I give Her 5 stars.
Horrible service
Sherry - Cleveland, OH
They came out absolutely did nothing but plug in the fridge and said they where coming and never showed up these people are rude imcluding the team members on the phone just a disgrace i will be giving this company reviews on youtube my blog and instagram straight trash hundreds of people deserve to see this
Response from Fred's Appliance Service:
Hi Crystal, Thank you for sharing your review. Unfortunately, when the technician arrived he found an unsafe environment that we are unable to return to. If you have any questions regarding this, please do not hesitate to call us at 1-888-45-FREDS. Thank you, The Fred's Team
Great
Kathy - Cleveland, OH
Perfectly! He immediately discovered the source of the problem that the last two sets of repair folks from Lowe's had missed--they hadn't opened the water valve! Ice was made within 4 hrs and working fine. He was courteous, efficient and pleasant
Excellent Overall
Angel - Cleveland, OH
Great service. Convenient scheduling.
Awesome service
Laura - Cleveland, OH
Tech fixed the problem in no time. Very quick and easy process
Chanita
Chanita - Cleveland, OH
Woking good
Valencia
Valencia - Cleveland, OH
Great service
Great Service
Lindsey) - Cleveland, OH
The worst-
Vickie - Cleveland, OH
Your technician was less than pleasant. He was aggravated when I asked what was wrong. He left with the new pump. When I ran down to the basement to see if the washer was fixed I discovered it still had a very heavy drip leak and there was no water in the wash tub so therefore he didn’t even run the water to make sure it was draining. Which was one of the reasons he was there. He yelled at me when I ran out to catch him before he left that it already close the work order and what was he supposed to do about it now
Response from Fred's Appliance Service:
Hi Vickie, Thank you for sharing your review with us! We are sorry to hear that you received less than stellar service. If your washing machine is still leaking, please reach out to your warranty company so that they can schedule a follow-up appointment. We will be happy to get this rectified for you! Thank you! The Fred's Team
Review
Bonnie - Cleveland, OH
He was polite and explained to me that something was stuck underneath the tub.
Patricia - Cleveland, OH
I am glad my washing machine is fixed, thank you very much.
The very best service
Frederick - Cleveland, OH
Corina was extremely knowledgeable, efficient and personable. She was able to identify and fix the problem without difficulty She explained what was wrong and what she was going to do to fix it
Great
Jeffrey - Cleveland, OH
Great,good man!
Excellent!
Joan - Cleveland, OH
Jeff was professional, informative, and wonderful to work with. I also appreciated that I had him through all the visits/repairs.
Jeff M.
OTR MICROWAVE KITCHENAID KMLS311HSS5 Installed new part unit op tested good
Jeff M.
REFRIGERATOR MAYTAG MRT118FFFH04 Temperature in the freezer was 20° temperature in the fridge was 40° I bumped up the control to high one click past recommended. There’s a good frost pattern the compressor is working good heat transfer. It has the updated control board in it. I bumped it to high and let her know try this for a few days. should test good.
Jeff M.
WASHER AMANA NTW4605EW0 Customer stated in the unit was not working. I was not able to duplicate an issue the machine spun locked washed filled unit tested good; used 1 SENIORDISCOUNT (senior discount) from stock
Dan H.
WASHER MAYTAG MVWB765FC3 "Customer complaint of clicking noise, called whirlpool techline spoke to Robert, I suggested that I think it’s the control not pulling slider completely, whirlpool techline agreed, unit needs new control; ordrng 1 W11195970 (cntrl-elec)"
Corina B.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "CC that the unit quit cooling for two days then started cooling. Ran diag no codes. Checked evap good frost pattern. Fans are running, compressor is good. Will need a main control and ui."
Corina B.
REFRIGERATOR WHIRLPOOL MRT118FFFZ01 Replaced the main control. Optest ok. ; used 1 SHIPPING (shipping and handling) from stock
Corina B.
WASHER WHIRLPOOL WET3300XQ1 Replaced the lid switch. Optest ok; used 1 SHIPPING (shipping and handling) from stock
Jeff M.
WASHER WHIRLPOOL WTW4850HW1 Part was not needed the drain hose was laying on the floor I have the part with me
Jeff M.
WASHER WHIRLPOOL WTW7500GC2 The lid is broken the bracket that holds down the split needs a new lid ; ordrng 1 W11130236 (lid)
Dan H.
WASHER MAYTAG MVWC565FW1 "Customer complaint that unit is not washing, unit unplugged, customer plugged unit in, drain pump started canceled previous cycle, ran diagnostics found f8e1(long/no fill), f0e5(off balance), and f0e2(over suds) error codes, found drain hose laying on floor, corrected, started normal wash cycle, unit filled and began agitating, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent , unit is operating as designed"
Corey L.
DISHWASHER KITCHENAID KUDS30IXWHA "Customer complaint dishwasher not working, confirmed no selections operating, power to unit is correct, ran stuck key test, ui failed, unit is right out of 5 yr part coverage, customer calling kitchenaid to see if part could be covered and will contact us if they would like the repair after speaking with wpl , panel WPW10500173 (171.21); used 1 SHIPPING (shipping and handling) from stock"
Jeff M.
WASHER WHIRLPOOL MVWC465HW2 Tub is cracked by the drain pump. Needs a outer tub ; ordrng 1 W10371566 (tub)
Jeff M.
WASHER WHIRLPOOL WFW3090JW Installed new part unit op tested good.
Corina B.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Cust showed pop, sent pic. CC that the icemaker is making sheets of ice, found a Advised cust to replace the saddle valve with an inline valve valve advised cust to replace the valve with an inline line and to replace the plastic waterline with copper or braided flex line. Will need a new valve. ; ordrng 1 WPW10179146 (valve-inlt)"
Jeff M.
WASHER MAYTAG MVWC565FW2 On the drain hose on the floor
Jeff M.
RANGE WHIRLPOOL WFG320M05W2 The igniter was getting weak and replace it with truck stock. Op tested good ; used 1 12400035 (IGNITER) from stock
Joe O.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed adjuster kit. Op test ok
Joe O.
WASHER MAYTAG MVWB880BW0 "Cc: grinding noise in spinFound unit extremely loud in spin, unit leaking from tub seal. Found rotor bolt seized. Needs stator rotor and bearing kit. Customer does not want to repair at this time"
Joe O.
WASHER WHIRLPOOL WTW4850HW1 Cc: not going through cyclesFound drain hose on the floor. Found error code f8e1(long fill no fill). Advised customer about drain hose. Placed in sink. Ran auto test and calibration. Op test ok
Dan H.
REFRIGERATOR WHIRLPOOL WRS325SDHW01 "Customer complaint that filter light will not shut off, turned off water filter light, showed customer how, unit is operating as designed"
Corina B.
DISHWASHER WHIRLPOOL WDF520PADM0 CC that the unit is not working. Ran diag no codes. Checked power at the control 120 volts. Will need a pump and motor.
Corina B.
REFRIGERATOR WHIRLPOOL MRT118FFFZ01 "CC that the unit is freezing food in the ff section. 23* ff Temp is set at the warmest setting. Unit is not responding to diag. Will need a control. ; ordrng 1 W11353815 (CONTROL), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Replaced the valve. Cycled the water and ice valve. Optest ok.
Corina B.
WASHER MAYTAG MHW6630HW0 "CC that there is banging noise when the water goes into. Started the unit found the water is hammering into the unit, advised cust to hammering valve on the water lines. Optest ok."
Jason N.
WASHER WHIRLPOOL WFW3090JW "Cc unit code deN, and won’t cycle.Confirmed deN mode, canceled demo mode. Stared normal cycle. Would not start cycle. Ran diagnostics, would not enter diagnostics. Unit needs main board.Needs second tech for stack dryer. ; ordrng 1 W11334214 (CONTROL)"
Jeff M.
WASHER WHIRLPOOL WFW6620HW0 Installed new part unit op tested failed. Called tl they want me to replace the ui; ordrng 1 W11319991 (cntrl-elec)
Joe O.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Cc: upper rack wheels falling offUpper rack wheels falling off and breaking. Needs adjuster kit. ; ordrng 1 W10712395 (adjuster)
Dan H.
WASHER WHIRLPOOL WTW7500GC0 Installed control and user interfaces
Corina B.
WASHER MAYTAG MVWB725BW0 "CC that there is a loud noise, water leaking. Found the bearings are worn. Basket is seized to the tub, found the rotor in stator covered in oil. Found water leaking on the left side. Will need a tub ring, dispenser, valve, the tub, basket, rotor, rps sensor and stator. ; ordrng 1 280146 (rotor) and 1 W10222008 (filter) and 1 W10381078 (outer tub) and 1 W10518300 (basket) and 1 W10853723 (valve) and 1 WP8533928 (screw) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator) and 1 WPW10552116 (dispenser) and 1 WPW10552206 (nozzle) and 1 WPW10553370 (dispenser) and 1 WPW10554110 (dispener) and 1 WPW10591323 (ring-tub)"
Joe O.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Cc: ice maker not workingFound bail arm stuck in the off position. Adjusted bail arm. Cycled ice maker. Op test ok