Appliance Repair in Cleveland, Ohio
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Local Reviews
for Cleveland, Cleveland Heights, Brook Park, Fairview Park, Brooklyn, Brooklyn Heights, University Heights, Warrensville Heights, Shaker Heights, Timberlake, Garfield Heights, Highland Heights, Moreland Hills, East Cleveland, OH
Powered by Fluid LOCALGreat service
Jeanette - Cleveland, OH
Great thank you so much
Pam
ROBERT - Highland Heights, OH
Very good. Nice,fast, early
Ann
Anne - Cleveland, OH
Very polite very nice fast servic very polite very nice fast service!
Excellent Service
BETTY - Brook Park, OH
The technicians were polite and know their job. Very efficient.
Ken. Owner of Fridgadaire Dryer
KENNETH - Cleveland, OH
Great Service.
Dishwasher repair
Robert - Cleveland, OH
good however my rigid is leaking and I need another service call
Sharon - Cleveland, OH
Response from Fred's Appliance Service:
Hi Sharon, Oh no! We would certainly like come out to help you out with that. I will be giving you a call shortly to get you all set up! Thank you, The Fred's Team
The Best of the Best
HELEN - Shaker Heights, OH
Jeff was super and on time and very professional and I could tell the minute he walked in the door that he knew what he was talking about. Took care business and left. What I REALLY like about this company is the track system. You know how close he is and when he finishes with the customer ahead of you and just how busy he is.
Response from Fred's Appliance Service:
Hi Helen, Thanks for sharing! We are so happy to hear that Jeff was knowledgeable and confident. We implemented the tracking system because we know how difficult it can be to schedule and wanted to make it easier for our customers to plan around their service. We're happy to hear that you found it helpful! Have a great week! The Fred's Team
Ruth
RUTH - Highland Heights, OH
Prompt, reliable service
Great job
Terrence - Cleveland, OH
Solved problem and did a good job
Sarah
Sarah - University Heights, OH
It was nice and quick.
Corey was great!
Angela - Cleveland, OH
Corey came to service a broken portable dishwasher and was excellent.
Wonderful and informative service!
Jackie - Garfield Heights, OH
After many visits by different repair compnaies over the past five years for my refrigerator, Corina was the first person to advise me to adjust the height of my shelves to keep the blower in the back working properly. In the past, they would tell me to keep items from getting too close in front...but never told me to adjust the top shelf to the height of a gallon of milk. Corina fixed all the other problems and even went beyond and showed me how to detach my ice maker (since I wasn’t using it) to give me more space in my freezer. Hire more Corinas!!
Response from Fred's Appliance Service:
Hi Jackie, Thank you so much for taking the time to share your experience with us. We train our technicians to really think outside of the box and work to find the root cause of issues. We are happy to hear that Corina was able to give you this unique advice! Enjoy your refrigerator! Have a great weekend! The Fred's Team
Jim
Jim - Fairview Park, OH
Excellent service good tech
Top flight
Don - University Heights, OH
Corina was right on time and fixed our oven. She took the time to explain what was being done in a very professional manner. PS, the needed parts were received last week , in plenty of time for today's visit.
Was able to identify problem quickly and accurately
Jeff - Moreland Hills, OH
This was a warranty repair, so I can't speak on price. The technology was good and informing when the technician would arrive was pretty accurate.
Corina
Veronica - Cleveland, OH
She (Corina)was very thorough! She explained things in great detail! She very approachable and work friendly! Great job!
Very well organaized company.
THOMAS - Cleveland, OH
We were disappointed that the first tech misdiagnosed the problem, which added, I believe, another four days without the refrigerator. That being said, Chad was very good and put in the correct part.
Response from Fred's Appliance Service:
Hi Thomas, Thank you for taking the time to submit your review. Unfortunately, sometimes once one part is replaced the unit can reveal another issue with a separate component. We apologize for the delay! However, happy to hear that your unit is up and working with Chad's help! Thank you, The Fred's Team
Great servoce
Stanley - Shaker Heights, OH
Service was on point and professional
Service was good
Sandy - Brooklyn, OH
Corey was on time.He put silicone around the freezer door frame.There wasen't that much to do.When I called for service,I had to wait a week before a service guy was available.By that time the freezer was alright.
Response from Fred's Appliance Service:
Hi Al, Thank you for taking the time to submit your feedback! We are happy to hear that Corey got your unit up and running again! We apologize for the delay in getting a technician out to your home. We are in the midst of our busy season this summer but still doing our best to service our customers in a timely manner. Have a great week! The Fred's Team
Awful customer service
MELISSA - Brook Park, OH
Your company has a contract with whirlpool. Twice I was called to be told they can not come out to service my dishwasher. Due not having all the info. You should of contacted whirlpool. That's who you are contracted with. Then was told whirlpool didn't due their job. Wow, this is a company you work with. Maybe you should of done your job and contacting whirlpool. Instead you call me twice to upset me, thinking my dishwasher wouldn't be fixed. All you had to do is contact whirlpool ask the to get all the info. But no I'm contacted. Poor buisness practice on your half. I definitely told whirlpool how you said bad things about them and how bad your customer service is. I will day this your service guys were wonderful. Both respectful and courteous they did a great job on my dishwasher. They are a great asset to your company. In the future I work on better practices with customers on your customer service
Response from Fred's Appliance Service:
Hi Melissa, Thank you for taking the time to submit your review. While we do work with Whirlpool, we are unable to call Whirlpool on a customer's behalf. We apologize for any inconvenience this caused you. We are happy to hear that the technicians were helpful in getting your dishwasher back up and running again! Thank you again for your feedback! Have a great week! The Fred's Team
Washing machine
CAROLYN - Fairview Park, OH
The technicians came in quickly and explained what the issue was and how to help resolve it and we’re out in about 10 or 15 minutes. Very efficient and helpful.
Great service!
RONALD - Fairview Park, OH
Great service
ANDREW - Cleveland, OH
GREAT SERVICE
PAULA - Brook Park, OH
Exceptional all around service
Brian M.
JGS9900BDB Jenn-Air Range c that unit does not heat up Found bake igniter open Replaced ignitor from truck stock OP TEST OK ; used 1 12400035 (IGNITER)
Brian M.
KGSS907SSS00 Kitchenaid Range Cc that unit sparking on its own Could not duplicate issue OP TEST OK
Brian M.
MHWE201YW00 Whirlpool Washer Installed control and sensor OP TEST OK
Corina B.
WFG505M0BS0 Whirlpool Range Replaced the socket. Used lightbulb from t/s. Optest ok. ; used 1 TJS3810 ([Alt for 8009])
Macaulay G.
WRF560SEYM01 WHIRLPOOL REFRIGERATOR Installed W10786952 pressure regulator valve in refrigerator water line. Refrigerator is operating properly.; Job Cmpltd
Jeff M.
WHIRLPOOL RANGE WFG505M0BS3 he gas was shut off unit op tested good ; Job Cmpltd,
Jeff M.
IKEA ELEC SLIDE-IN ISE630WS01 The unit is not heating installed new part unit op tested failed the control isn’t sending power ; ordrng 1 W10769823 (cntrl-elec), schdld next appmnt for 6/28 THU 8-12
Jeff M.
WHIRLPOOL DRYER WED9050XW1 Heating element and thermal fuse is open; used 1 WP3392519 (THERMAL FUSE), and 1 WP8544771 (ELEMENT) from stock, , Job Cmpltd,
Jeff M.
GE WASHER GTWN4250D2WS Customer push the rubber button so hard that he broke the control. EST only; ordrng 1 WH01X10088 (start/stop switch) and 1 WH12X10614 (control asm),
Jeff M.
WHIRLPOOL REFRIGERATOR KSSO48FTX00 What of the capacitors on the main control is swollen needs replaced replacement is actually a kit and wiring harness; ordrng 1 W10801766 (CONTROL ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 6/28 THU 8-12 [**],
Jeff M.
WHIRLPOOL WASHER WFC7500VW1 he unit drain n spins the unit will fill with water and wash. Unit tested good ; Job Cmpltd,
Jessica S.
MDB4949SDH3 MAYTAG DISHWASHER Customer complaint that unit is making clicking sound when door is opened, confirmed, found kickplate not mounted properly causing door to hit it, correctly mount kickplate, no noise, op test good ; Job Cmpltd
Dan H.
GSH25JSDBSS GE REFRIGERATOR Customer complaint that unit is not dispensing water, found water line clogged in freezer section door, unable to clear water line, unit needs new freezer section door
Brian M.
WDT750SAHB0 Whirlpool Dishwasher Cc that unit is not washer Found pump getting power but no water pressure Power spray arms not moving ; ordrng 1 W11087376 (pump&motor)
Corina B.
MEDB850YW0 Maytag Dryer CC that the unit is not drying clothes. Checked outside vent, good. Found the heater is open. Will need a new heater. Called SM to order part; ordrng 1 WP8544771 (element 10349)
Corina B.
WFW8300SW00 Whirlpool Washer CC that the unit will not drain and f21 comes up. Checked the drain trap, cleaned trap out. Ran a rinse and spin. Unit finished cycle. Optest ok.
Brian M.
LGR8648PQ1 Whirlpool Dryer Cc of no heat .. Found coils intermittently working Replaced coils from truck stock OP TEST OK ; used 1 279834 (COIL2245),
Corina B.
KUDC25CHSS1 Kitchenaid Dishwasher CC that the unit is leaking water. Started a cycle ran unit for 15 min. Can not duplicate the problem. Optest ok
Corina B.
JRSD209TW Jenn-air Refrigerator CC that the fz door is leaking water and the ice cubes are coming out hollow. Advised cust due to the age of the unit the insulation is wearing down, its normal for it to leak water. Checked the shut off, good. Found the icemaker is staying stuck in a position. Will need a new ice maker. Called SM to order part. ; ordrng 1 D7824706Q (ice maker 11943),
Corina B.
KAWE670BWH1 Kitchenaid Washer CC that the dial does not select a cycle. Will need a new timer. Called SM to order part. ; ordrng 1 WP3946476 (timer 13594)
Jeff M.
FRIGIDAIRE RANGE PLCF489GC Pre heated the over to 425* the bake and broil heating element are cycling on and of to bring the unit to temp. I put a cooking pan in the unit mid rack to retain the heat and to test the temp of the oven. At the preheat tone the temp was 530* after 10 mins the temp was 430* after another 10mins the temp was 435* unit tested good. ; Job Cmpltd,
Corina B.
CVE3401B Jenn-Air Cooktop CC that there is a crack in the cooktop and the fan knob is missing. Will need a cooktop and knob. Called SM to order parts; ordrng 1 74007072 (cooktop) and 1 WP7739P122-60 (knob- fan),
Brian M.
LGR8648PQ1 Whirlpool Dryer Cc that unit does not heat Removed back vent Big ball of lent fell out Ran test cycle OP TEST OK
Robert A.
WHIRLPOOL DISHWASHER DUL300XTLS0 Installed sump asm, ran unit, op test ok Note drain goes into floor, no air gap; Job Cmpltd,
Brian M.
KSRB25FKSS14 Whirlpool Refrigerator Cc that ice maker does not work Found ice built up in ice maker Power coming to ice maker but no power out Needs ice maker ; ordrng 1 2198597 (icemaker assy
Brian M.
WRT311SFYB Whirlpool Refrigerator Cc of no cool in fridge Found ice build up in drain pan and spilled over to the ports feeding air to the fridge Steamed the freezer clear and installed heat probe OP TEST OK
Corey L.
REX5634KQ1 Roper Dryer nstalled new pulley, oiled pulley, op test good; Job Cmpltd
Corey L.
VAW3584GW1 Crosley Washer Customer complaint washer takes to long to wash, customer had too many clothes in unit and too much powder detergent, advised load size is 6-7 bath towels about halfway up the basket, ran diagnostics found f2e3 stuck key, unit is operating as designed,
Brian M.
MQU2057AEW Whirlpool Freezer Cc of frost build up Found door gasket damaged and pulling away from door Needs gasket replaced ; ordrng 1 WP4-81049-001 (gasket-dor),
Holly B.
MVWC565FW0 Maytag Washer Cc that unit shakes Found unit not leveled and Found hot and cold reversed Reversed hot and cold and leveled unit OP TEST OK