Appliance Repair in Cleveland, Ohio
for Cleveland, Cleveland Heights, Brook Park, Fairview Park, Brooklyn, Brooklyn Heights, University Heights, Warrensville Heights, Shaker Heights, Timberlake, Garfield Heights, Highland Heights, Moreland Hills, East Cleveland, OH
Brian was very helpful and knowledgeable. I hope I always have him for service
Debbie Carey, Nancy is my Mother - Cleveland, OH
Don't know why this under my Mothers name. My name is Debbie Carey, I'm the owner of the stove not Nancy. It would be extremely helpful if there was service on Saturday's, I had to take a day off work just for service
KitchenAid Oven Repair
RICHARD - University Heights, OH
Fred's always does a nice job on repairs and Dan was no different. He was on time and replaced the thermal fuse in the oven. He moved the fuse to a different location to minimize a reoccurrence as this was the third time for replacement. In my opinion, the thermal fuse is either underrated or is placed in an improper place in the oven - in other words, a design flaw. Notwithstanding this, Fred's does a nice job of repairing appliances even though you may have to wait a week to cook food in an oven due to their schedule.
DAVID - Cleveland Heights, OH
WILMA - Brook Park, OH
Chris is very pleasant, excellent mannerism, thank you
Very Knowledged Tech!
DELALICIA - Warrensville Heights, OH
The Tech was Excellent! My service appointment was between 12-4. But Fred's Appliance did not contact me until 430pm to let me know he was running behind!
Response from Fred's Appliance Service:
Very Sorry we ran behind. It happens sometimes. Glad you were happy with tech!! -The Fred's Team
NTW4516FW1 AMANA WASHER CC that the washer does not go past the wash cycle. Found the drain hose laying on the floor. Advised the cust to have the drain hose at least 36-48" from the floor. Optest ok. ; Job Cmpltd
JFC2290VPY1 JENN-AIR REFRIGERATOR CC that the lf door does not close. Found the mullion strip top clip was not in place. Checked for cracks and chips in the mullion strip, good. Reattached the mullion strip. Open and closed the close several times. Opening and closing properly. Optest ok. ; Job Cmpltd
KGSS907SSS02 KITCHENAID RANGE CC that the oven does not light. When lighting the bake the cooktop sparks. No spark at the bake or broil igniter. Sparks at the cooktop, when the bake or broil is turned on. Ran diag f1e1 REPLACE OVEN APPLIANCE MANAGER. Removed front panel, could not get to the controls board the top burners the screws are stripped, which the need to be drilled out. Called TG and had me jump the cooling fan fuse, which the bake igniter light for 30 sec then turned off. Will need a new cooling fan, fuse, all the orfice holders, burners, and the appliance manger. Called TG to order parts. ; ordrng 1 W10794022 (motor-fan) and 10 WP3400702 (screw)s and 1 WP8285256 (burnr-head) and 1 WP9759944 (thrmst-fix) and 1 WP9761639 (holder-orf) and 1 WP9762774 (cntrl-elec) and 2 WPW10128446 (holder-orf)s and 1 WPW10128455 (holder-orf) and 2 WPW10406243 (burnr-head)s and 1 WPW10406797 (burnr-head), schdld next appmnt for 8/28 MON
MAV8551AWW WHIRLPOOL WASHER CC that the unit does not spin. Ran a spin does not spin. Removed front panel, found white powder, needs a snubber. Tools are no longer available
MDB4949SDM0 WHIRLPOOL DISHWASHER CC that there is a burning smell. Ran diag no codes, ran a calibration. Checked the drain hose was laying on the floor, raised drain hose. Removed the front panel, control and wires are good. Started a cycle, could not duplicate the problem. Advised the cust to run a disherwasher magic threw the unit. Optest ok
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Your technician, Jeff, just left so I can write my review. I have been very impressed with this business from day one, very businesslike, very professional, very helpful. The ease of scheduling an appointment online was much appreciated. And being able to track your technician's progress was a terrific perk. I could go ahead and do other things about the house while waiting. The phone alert that he was on his way-excellent. Jeff arrived and checked my disabled washer. An expensive part was available, but given the washer's age, Jeff's suggestion was a new washer was the way to go, rather than to keep putting money into this 2003 appliance. (I had the same feeling). Jeff was friendly and professional.
I highly recommend Fred's Appliance and will definitely use again if
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.