Appliance Repair in Cleveland, Ohio
Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Cleveland, Cleveland Heights, Brook Park, Fairview Park, Brooklyn, Brooklyn Heights, University Heights, Warrensville Heights, Shaker Heights, Timberlake, Garfield Heights, Highland Heights, Moreland Hills, East Cleveland, OH
Monica - University Heights, OH
Karen - Cleveland, OH
Corina did a great job identifying the problem and getting it fixed quickly. The job site was left clean.
Good service experience
Kathleen - Shaker Heights, OH
James - Brooklyn, OH
My service with Fred's Appliance Service was awesome from the first phone call. It was very easy to schedule an appt. Our service technician showed up on time. They send you a link so you can see where your technician is & where you are on the schedule. Paul was very personable & did a thorough job. We are very happy with the service & wouldn't hesitate to recommend Fred's.
Jessica - Cleveland, OH
He was very nice and good
Nancy - Moreland Hills, OH
Took 3 visits but hopefully now fixed. Fred’s should offer weekend and late afternoon times
Response from Fred's Appliance Service:
Hello Nancy! Thank you for taking the time to submit a review. We're sorry it took 3 visits!! :((( Sometimes these machines do get the best of us! Working weekends is a topic of discussion from time to time, but we're a family oriented company that prides in offering our employees the weekends off. Your feedback is important to us, thanks again and have an awesome weekend! -The Fred's Team
The guys were great
"Wagleyalmira - Cleveland Heights, OH
I have been recommending your company.
David - Fairview Park, OH
Excellent and Responsive
Ted - Cleveland, OH
Fred's has an exceptional process in place for accepting and scheduling service requests - excellent experience
Michael - Cleveland Heights, OH
Gregory - Cleveland, OH
Great service and easy
Meredyth - Shaker Heights, OH
Karen - Brooklyn, OH
Carole - Brooklyn Heights, OH
Darlene - Cleveland, OH
excellent service, very professional and knowledgable
Deloris - Cleveland Heights, OH
arrival was per estimated time. used shoe covers gave good explanation of problem. looked up product on computer to give me a visual view.
Linda - Shaker Heights, OH
I have always had good experiences with Fred's Appliance Service but I have to say Corina is exceptional. She is skillful both in her knowledge about my refrigerator's issues and how she treated me with courtesy and respect.
Great service for kitchen aid appliance
Howard - University Heights, OH
Corina was an excellent technician
Donald - Cleveland, OH
By far the worst repair service ever! I’ve been without a refrigerator off and on for a month! Most recently came out on 12/3 to fix an ongoing issue. Refrigerator is still not working! I’ve lost food at the hands of this company and they refused to do anything to help!
Response from Fred's Appliance Service:
Hi Donald, It was nice speaking with you earlier, and as I said we are so sorry to hear that your refrigerator isn't working properly. We will be happy to send a technician out to take another look and get this taken care of for you! Since your unit is still under warranty, you will just need to call the warranty company to schedule your service. Have a great week! Thank you! The Fred's Team
Gar - Cleveland, OH
Corina was awesome.
Corina Brimer - Excellent Technician
Edward - Shaker Heights, OH
Corina Brimer stopped by my house for a warranty repair on an Amana washing machine. She arrived on time, was very professional and diagnosed the problem quickly and explained what the problem was.. She came back a few days later to install a replacement control panel. She quickly swapped out the faulty panel with the new one, checked the washing machine for correct operation and made sure I was satisfied with the service. Corina has a very pleasant and upbeat personality and she is a very good technician. Please forward a "Thank you" to her from me for a job well done. Edward Hess
Excellent service from Freds
Pamela - Brooklyn, OH
Technician was very thorough and will refer my friends.
Nancy - Moreland Hills, OH
Excellent service. Wish they had Saturday or evening appointments, even honoring a first appointment request would be helpful. Dan was terrific. My units are under warranty
Mary - Cleveland, OH
The service was outstanding and the price was reasonable. I will definitely recommend Fred’s Apoliances to friends and family.
Manuela - Cleveland, OH
DRYER MAYTAG MEDC465HW0 "Checked in part. Installed sensor strip in dryer, ran ops, operating properly. Vent has 8’ run, with 2 bends, nothing excessive with ventilation. (Now have installed timer, control and sensor strip, all components operating properly)."
DRYER WHIRLPOOL LEN2000LW1 "Machine dead. Found open thermal fuse. Replaced from t/s. Also found heater element shorted to ground, keeping heater on and high limit tstat open. Also vent and blower housing clogged up. Cleaned out blower housing and vent hood on outside of house. Airflow now good. Replaced heater and cutoff from t/s. Advised customer on vent. Ran test cycle. Op test ok.; used 1 279816 (CUTOFF), 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
WASHER WHIRLPOOL MHW3505FW1 "Not the mod and ser listed, will update. Found machine full of water, won’t drain, pump humming. Removed pump. Tub outlet and filter clogged up. Cleaned out parts. Ran co test cycle. Drain pump now working. All functions normal. No water mat, floor drain in basement."
LAUNDRY CENTER MAYTAG MVWC565FW1 "Verified pop. Sent pics. CC that clothes come out wet , and even when she does another drain and spin, motor hums , but does not start. Checked outlet, polarity and ground correct, outlet good. Reset power to machine. Ran diag,f7e6, motor fault. Cleared code. Checked for friction on drive train. None found. Ran manual diag , low spin. Machine spun. Ran high spin, motor started but after 10 minutes, motor extremely hot. Also, machine vibrates excessively when spinning. Will need new motor, capacitor, and suspension. Office to order parts.; ordrng 1 W11026785 (MOTOR) and 1 W11130362 (SUSPENSION) and 1 W11158831 (CAPACITOR )"
RANGE WHIRLPOOL WFG515S0EW1 "No trouble codes stored. Tested sensor, at 1250 ohms at room temperature, at higher ohms range, all wire connections good. Tested oven at lowered offset, first time, oven ran 20 degrees lower as set. Second test, oven averaged 30 degrees higher, indicating a control/relay/sense issue. Office to order control panel, white finish, and sensor.; ordrng 1 W10833885 (sensor) and 1 W11234436 (CONTROL PANEL, WHITE)"
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is making loud banging noises and fabric softener is being sprayed everywhere , ran diagnostics no error codes found, ran high speed spin cycle and heavy agitate cycle, no unusual noises heard, fabric softener dispenser is unit is operating as designed , unit is leaning to th right , leveled unit, op test good"
RANGE HOOD GE ZVC36L1SS Replaced the switch and main control. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
REFRIGERATOR WHIRLPOOL ED5LHAXWQ02 Replaced starter and cap and diffuser. Give 24 hours to return back to normal temps. Op test ok.
WALL OVEN WHIRLPOOL WOS51ES4ES00 "Installed new control, oven temperature sensor and thermal fuse, op test good"
COOK TOP WHIRLPOOL W5CE3024XB00 "Installed new cooktop, op test good"
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Checked in parts. Installed water valve and tested, operating properly. Set down mitigation mat."
DRYER AMANA NED4705EW0 "Found drum spinning unevenly, support rollers worn. Used (1) roller kit 349241T from truck stock. Found wheel loose, tightened. Dryer now working properly.; used 1 349241T (ROLLER KIT) from stock"
WASHER CROSLEY CAW9352EW1 "Found error code for no fill long fill. Tested washer, the wash tub had filled and blocked the drain tube causing the error code. Informed customer about issue, washer is now operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
RANGE WHIRLPOOL WFG320M0BS2 "Customer complaint oven is not heating, found ignitor barely glowing, ran diagnostics found f1, cleared code and unplugged unit while replacing ignitor with ts ignitor kit, code did not reappear, oven burner lights, op test good; used 1 12400035 (IGNITER) from stock"
RANGE GAS KITCHENAID KGCS100S "Customer complaint gas leaks from right front burner constantly have to have gas turned off, confirmed, unit needs new ff burner valve, unit is older and most parts are unavailable, unable to repair unit"
REFRIGERATOR MAYTAG MBF1958XES1 "Customer complaint she notice a 2 liter was pretty warm in fridge, so she adjusted temp up to 6 when 7 is coldest, temps were 35 ff and -9 frz, fans are running, evap has good frost pattern, baffle is operating, thermistors pass, unit is operating as designed"
OTR MICROWAVE WHIRLPOOL WMH32519FS0 "Replaced magnetron, op test good"
KITCHEN WHIRLPOOL WFG505M0BS3 The right panel is dented. Will need to order a new panel. Called SM to order part. ; ordrng 1 W10816993 (panel-side)
DISHWASHER KITCHENAID KDTE204ESS4 "Checked the control, 0 volts. Replaced the parts listed. Brought core back for return. Optest ok."
RANGE WHIRLPOOL WFG745H0FS0 CC that the knob keeps spinning. Found the insert to the knob is missing. Found it on a the shaft. Installed the insert. Optest ok.
WASHER MAYTAG MVWC565FW1 "Tested washer, found no trouble codes, normal operation in manual, automatic test, and wash modes. Customer states washer will still have random operation at the panel. Narrowed down issue to the control. 5 minutes after washer stopped spin and lid unlocked, the control activated and deactivated the lid lock. Office to order control and lid lock.; ordrng 1 W10838613 (lid lock assembly) and 1 W11162438 (CONTROL)"
ICEMAKER FRIGIDAIRE FFHS2311PFGA Replace new filter customer order when dispense water a good pressure of water was coming out no need to replace valve dispensing water correctly opt test ok
RANGE KENMORE 790.960026 Installed trim kit OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
WASHER WHIRLPOOL WTW8900BC0 "Customer complaint of ul codes and loud during spin, confirmed bearings worn out, suspension failed also, unit needs new suspension and bearing kit; ordrng 1 W10435302 (BEARING) and 1 W10440786 (SUSPENSION )"
REFRIGERATOR MAYTAG MRT118FFFH00 "Customer complaint fridge is freezing things, ff temp was 32, frz was -3, set temps back to recommended, advised customer to monitor for the next 24-48 hrs to let temps settle"
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint that milk is spoiling, fresh food section temperature at 55 degrees, found fresh food section evaporator frozen solid, unit needs new fresh food section evaporator cover and control; ordrng 1 W11167902 (evaporator COVER) and 1 W11169516 (CNTRL )"
RANGE WHIRLPOOL RBD245PDS12 "Replaced the fuse. Optest ng. When heating the oven the broil stays on when turning off the oven. A relay is stuck open on a control. Will need a new control. Called SM, part is no longer available. ; ordrng 1 4452890 (microcomputer)"
WASHER WHIRLPOOL PAV2300AWW "Installed motor and pulley assembly in washer. Tested on wash cycle, working properly. Did not set down mitigation mat, washer is in basement near floor drain."
REFRIGERATOR KITCHENAID KBFS20EVWH3 Correct number was ordered wrong part inside of it. Re-order; ordrng 1 WP12656105 (LEFT CAP)
RANGE KITCHENAID KDRP407HSS13 "CC that the oven is not heating to the correct temp and a fan turns on for the bake and not for convection. Turned oven on to 350* took temp after 30 minutes oven is at 350*. Advised cust to wait 15 minutes after the buzzer goes off to insert food, that the cavity is still absorbing the heat. Optest ok."