Appliance Repair in Cleveland, Ohio
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Local Reviews
for Cleveland, Cleveland Heights, Brook Park, Fairview Park, Brooklyn, Brooklyn Heights, University Heights, Warrensville Heights, Shaker Heights, Timberlake, Garfield Heights, Highland Heights, Moreland Hills, East Cleveland, OH
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Vickie - Cleveland, OH
Your technician was less than pleasant. He was aggravated when I asked what was wrong. He left with the new pump. When I ran down to the basement to see if the washer was fixed I discovered it still had a very heavy drip leak and there was no water in the wash tub so therefore he didn’t even run the water to make sure it was draining. Which was one of the reasons he was there. He yelled at me when I ran out to catch him before he left that it already close the work order and what was he supposed to do about it now
Great Service
Tim - Brook Park, OH
Fred’s appliance is always updating and communicating which makes it very easy and their work is always excellent!!!
Jim
James - Shaker Heights, OH
Review
Bonnie - Cleveland, OH
He was polite and explained to me that something was stuck underneath the tub.
Patricia - Cleveland, OH
I am glad my washing machine is fixed, thank you very much.
Great service
Cathi - Brook Park, OH
The very best service
Frederick - Cleveland, OH
Corina was extremely knowledgeable, efficient and personable. She was able to identify and fix the problem without difficulty She explained what was wrong and what she was going to do to fix it
Great
Jeffrey - Cleveland, OH
Great,good man!
Professional outfit from start to finish
John - Brook Park, OH
Slow
Valentin - Cleveland Heights, OH
Repair personal came without the appropriate gear to address fridge water filtration problem. Should have been proactive in providing bypass, replacement part. Diagnosis and repair are delayed by weeks.
Response from Fred's Appliance Service:
Hello Valentin, Thank you for sharing your review with us! While our technicians do carry a truck stock of the most commonly used parts, we are unable to carry everything! Water filters are typically purchased by the consumer at other locations, so, we do not carry those for that reason. We apologize for any inconveneince this has caused. If you would like to purchase a filter, give us a call and we can ship one to you! 1-888-45-FREDS Thank you! The Fred's Team
Excellent!
Joan - Cleveland, OH
Jeff was professional, informative, and wonderful to work with. I also appreciated that I had him through all the visits/repairs.
He was polite and explained to me that something was stuck underneath the tub.
Patricia - Cleveland, OH
He said the tub was off and not in the middle so it could not spin. But it was fixed now. But when I tried to wash the error came up F51 again.
Response from Fred's Appliance Service:
Hi Patricia, We are so sorry to hear that your washer is still giving an error code. I do see that we are scheduled to come back out on Tuesday. We will be sure to get this taken care of for you! Have a great weekend! The Fred's Team
Great Service, Very Efficient!
Michael - Cleveland, OH
Dan arrived within the projected window, for right to work and fixed the problem. Afterwards he walked me through the issue and made us confident in his work. Our washer is quiet and working again.
Cc
Carina - Cleveland, OH
All was great! Jason was friendly and I got a call 10min. before his arrival which was very helpful.
Great
Debra - Garfield Heights, OH
I was very pleased with the service
Great service
Marjorie - Highland Heights, OH
Very helpful
Microwave Repair
Darlene - Cleveland, OH
Technician was courteous, knowledgeable and professional. Didn’t take long to diagnose the problem and make the necessary repairs.
Very fast
Fred - Cleveland, OH
Nice
He solved my problem
Eloise - Cleveland, OH
the money was steep ,but I had no choice
Response from Fred's Appliance Service:
Hello Eloise, Thank you for sharing your review with us. We know it's never any fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We are so happy to hear that your technician was able to get your unit up and running again! Thanks! The Fred's Team
Great technician
Courtney - University Heights, OH
Stove/Oven
Tanya - Cleveland, OH
Amazing!
Meredith - Cleveland, OH
Love Fred’s as they have helped me 2x now in the past month!
Great service
Audrey - Cleveland, OH
Was satisfied with the technician examining the appliance, found nothing wrong that required repairing.
awesome service
Mayelin - Cleveland, OH
Home owner
Mary - Cleveland, OH
Technician was professional in appearance, courteous in manner and highly efficient.
Jeff M.
RANGE WHIRLPOOL WFE320M0ES2 Installed new part unit op tested good
Jeff M.
RANGE FRIGIDAIRE FGGF3058RF Installed new part unit op tested good
Jeff M.
WASHER WHIRLPOOL WTW7500GC0 The unit had a off balance code. I cleared the code unit op tested good. And after I put the unit diagnostics the chime sound started working again
Jeff M.
WASHER WHIRLPOOL WTW7000DW0 Strands to load the floor is closing so I can track my long do you need to drain. This is the second customer had had no idea that there is a service charge involved with me showing up.
Jason N.
REFRIGERATOR KITCHENAID KRFC704FSS01 "Installed fill tube and heater assy, ran test 96 and 97 for dispensing. Water and ice maker water dispense test good."
Jason N.
WASHER MAYTAG MVWB835DW4 "Cc unit will not complete cycles or sometimes not start cycle.Ran diagnostics, found codes f5e1 for lid switch fault, lid is up. Replaced using truck stock, ran auto test and manual lid lock test. Op test good.; used 1 W10810403 (LID LATCH) from stock"
Jeff M.
DRYER AMANA NGD4655EW2 "Customer wasn’t there her daughter was inspected the dryer from the threads on the gas burner assembly were stripped and there’s a piece missing from the pipe like a chunk. Needs the burner assembly estimate only. She can’t get a hold of her mom did not collect. Est only ; ordrng 1 W10823508 (burner-gas), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed damper control. Ran operational test. Op test good.
Jeff M.
REFRIGERATOR MAYTAG MFW2055DRM00 Was not able to determine an issue with the machine the temperature in the fridge was 40° temp in the freezer was 0° all the fans were working Comp was running good heat transfer
Jeff M.
RANGE WHIRLPOOL WFG374LVB0 "The unit is not sparking in the over. The main control is sending a signal to the spark ignition module but nothing is occurring from the spark ignition module. Needs a new spark ignition module estimate only; ordrng 1 WPW10331686 (module,spark), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
DRYER WHIRLPOOL LEB6400LW0 "Installed new door switch, op test good, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
Dan H.
RANGE AMANA AGR5330BAS3 "Customer complaint that burners are too high, adjusted burners, op test good"
Dan H.
RANGE WHIRLPOOL WFE525S0HS1 "Installed new terminal block and harness, op test good"
Corey L.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint unit not draining, ran diagnostics found f0e5, found blockage in drain line, cleared, op test good"
Corey L.
WASHER WHIRLPOOL MHW5100DW0 "Customer complaint washer stopped working, water left in tub, confirmed, found f8e1 and f9e1, found drain pump failed, unit needs drain pump; ordrng 1 WPW10605427 (pump-water 53.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER MAYTAG LAT9635AAM "Customer complaint washer did not drain, confirmed, found motor rusty and has failed, drain turns freely, unit needs drive motor; ordrng 1 12002353 (motor,2 sp&jumper kt ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
WASHER MAYTAG MVWB765FW2 "Customer complaint washer not draining well and we have to do another drain cycle, ran diagnostics found f0e3 overload condition, f7e0 loss of power, cleared, ran spin and drain cycle, unit spinning and draining, unit is operating as designed, calibrated, advised load size is 6-7 bath towels"
Corey L.
WASHER WHIRLPOOL WTW4955HW1 "Replaced parts, calibrated, op test good"
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SEHV00 "Installed new filters,op test good"
Corey L.
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "Replaced filter head, op test good"
Corey L.
RANGE AMANA AER6303MFS2 "Customer complaint hinges broke, found right hinge failed, replaced with part sent, op test good"
Dan H.
WALL OVEN KITCHENAID KEBS207DBT8 "Customer complaint that unit started flashing error and locked door and burnt, ran diagnostics found f3e2(oven temperature too high) error code, oven temperature sensor is within range, unit needs new control, control is no longer available; ordrng 1 4451986 (sub 4453661)"
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SEYM02 "Customer complaint that unit is not cooling in freezer section , fresh food section temperature at 40 degrees, freezer section temperature at 25 degrees, evaporator fan is running, compressor and condenser fan are running, good frost pattern on evaporator, found evaporator drain tube clogged, unit needs new control and p-trap style drain tube; ordrng 1 W11035836 (cntrl-elec) and 1 W11190084 (tube-drain)"
Corey L.
DRYER GAS WHIRLPOOL MGDC215EW2 "This is at a school, Customer complaint dryer light is working but it won’t start, confirmed, found timer WPW10185981 failed, quoted repair,used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
ICEMAKER KITCHENAID KUIS15NRTB1 "Customer complaint ice maker not making ice, confirmed, temp was 17-30, reservoir full, found sp R8178824 related to issue, unit needs water level sensor; ordrng 1 WPW10548509 (sensor ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
REFRIGERATOR WHIRLPOOL WRF555SDHV00 "Installed ice auger motor, ice dispense test good."
Corina B.
REFRIGERATOR WHIRLPOOL WRF989SDAM02 CC that the unit is not cooling. Ff and Fz 77* checked both evap and compressor could not find any leaks. Internal leak. 3 way is opening. Called t/l Leon unit is non repairable.
Dan H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint that unit is not making ice or dispensing water, found filter clogged, advised customer to replace filter"
Corey L.
WASHER MAYTAG MVWB835DC3 "Customer complaint washer not completing cycles, ran diagnostics found f5e2 lid lock failure, cleared tested lid lock, lid locked but when pulling on lid to check lock unit throws f5e2 and goes back to stand by mode; ordrng 1 W10861642 (latch)"
Dan H.
REFRIGERATOR WHIRLPOOL WRS325SDHB01 "Customer complaint that unit is not cooling, fresh food section temperature at 45 degrees, freezer section temperature at 32 degrees, evaporator fan is running, compressor and condenser fan are running partial frost pattern on evaporator, unit needs new evaporator and filter drier; ordrng 1 WP2188823 (evaporator) and 1 WPW10143759 (dryer)"