Appliance Repair in Cleveland, Ohio

Local Reviews
for Cleveland, Cleveland Heights, Brook Park, Fairview Park, Brooklyn, Brooklyn Heights, University Heights, Warrensville Heights, Shaker Heights, Timberlake, Garfield Heights, Highland Heights, Moreland Hills, East Cleveland, OH

Rated 4.8 out of 5 stars based on 591 customer reviews

Map of Cleveland, OH

Good service




He was very nice and good


Map of Fairview Park, OH

Excellent Service





Map of Cleveland, OH

Excellent and Responsive




Fred's has an exceptional process in place for accepting and scheduling service requests - excellent experience


Map of Cleveland Heights, OH

¡SEMPER FIDELIS!





Map of Cleveland, OH

Very good





Map of Brooklyn, OH

Karen




Great service


Map of Brooklyn Heights, OH

Awso




Great service


Map of Cleveland, OH

Great Service





Map of Cleveland Heights, OH

excellent service, very professional and knowledgable




arrival was per estimated time. used shoe covers gave good explanation of problem. looked up product on computer to give me a visual view.


Map of Shaker Heights, OH

Great Service




I have always had good experiences with Fred's Appliance Service but I have to say Corina is exceptional. She is skillful both in her knowledge about my refrigerator's issues and how she treated me with courtesy and respect.


Great service for kitchen aid appliance




Corina was an excellent technician


Donald




By far the worst repair service ever! I’ve been without a refrigerator off and on for a month! Most recently came out on 12/3 to fix an ongoing issue. Refrigerator is still not working! I’ve lost food at the hands of this company and they refused to do anything to help!


Response from Fred's Appliance Service:

Hi Donald, It was nice speaking with you earlier, and as I said we are so sorry to hear that your refrigerator isn't working properly. We will be happy to send a technician out to take another look and get this taken care of for you! Since your unit is still under warranty, you will just need to call the warranty company to schedule your service. Have a great week! Thank you! The Fred's Team


Great




Corina was awesome.


Corina Brimer - Excellent Technician




Corina Brimer stopped by my house for a warranty repair on an Amana washing machine. She arrived on time, was very professional and diagnosed the problem quickly and explained what the problem was.. She came back a few days later to install a replacement control panel. She quickly swapped out the faulty panel with the new one, checked the washing machine for correct operation and made sure I was satisfied with the service. Corina has a very pleasant and upbeat personality and she is a very good technician. Please forward a "Thank you" to her from me for a job well done. Edward Hess


Excellent service from Freds




Technician was very thorough and will refer my friends.


Nancy




Excellent service. Wish they had Saturday or evening appointments, even honoring a first appointment request would be helpful. Dan was terrific. My units are under warranty


Great SERVICE!!!




The service was outstanding and the price was reasonable. I will definitely recommend Fred’s Apoliances to friends and family.


Efficient





Washer is not fixed




My washer is not fixed.


Response from Fred's Appliance Service:

Hi Frannie, We are sorry to hear that your washer is not working! I just gave you a call to discuss and left a message. We would be happy to send another technician out to take a look at no charge. Give us a call at 1-888-45-FREDS to schedule your appointment. Thanks! The Fred's Team


great service




Very professional


Anthony.




I really enjoy Dennis. He’s a really nice person


Horrible Home Appliance Repair Service




Fred’s Appliance Service came to my home to repair my refrigerator four times in a matter of two weeks and the issue as of today date still hasn’t been fixed. After being told that everything was working I went a purchased food that was lost due to my refrigerator issue. I am now in danger of losing all of the new food that I purchased because my refrigerator is still not working! I’m out of money, food, and lost time from work!


Response from Fred's Appliance Service:

Hi Donald, Thank you for sharing you review with us! It was nice speaking with you earlier. We apologize that your unit is not up and running. We have you scheduled for later today with one of our senior techs. He will take a look and get this all taken care of for you! Thank you, The Fred's Team


Review





Dan's great!




Nothing but praise for Dan and I'm impressed by Fed's Appliance tracking system. I was disappointed that we couldn't get the 2nd appointment on the day Dan hoped for.


Response from Fred's Appliance Service:

Hi Mark, Thank you for sharing your experience with us! We are so happy to hear how satisfied you were with your service. We're sorry that you weren't able to get the exact timeframe you were hoping for but we're glad that it all worked out and your unit is up and running again! Thank you! The Fred's Team


Great service





Great Service-very knowledgeable





KitchenAid oven




Dan fit us in on a tight schedule to replace the thermal fuse in our oven. Thankfully, he was able to fix it before we had to cook Thanksgiving dinner for 10 people. Thanks much, Dan. Super service!


Great service




Great job


Great Service





Outstanding service




Corine was exemplary. Globally knowledgeable about appliance, care and services. Her ability to be efficient and effective while still delivering a personable, genuine affect was refreshing and greatly appreciated. Better than treating us "like family" which is a cliche marketing roose, she treated us like people she liked.


Corey L.

Corey L.

REFRIGERATOR MAYTAG MBF1958XES1 "Customer complaint she notice a 2 liter was pretty warm in fridge, so she adjusted temp up to 6 when 7 is coldest, temps were 35 ff and -9 frz, fans are running, evap has good frost pattern, baffle is operating, thermistors pass, unit is operating as designed"

Near Barbara Ave, Cleveland, OH 44135
Corey L.

Corey L.

OTR MICROWAVE WHIRLPOOL WMH32519FS0 "Replaced magnetron, op test good"

Near Speidel Ave, Fairview Park, OH 44126
Corina B.

Corina B.

KITCHEN WHIRLPOOL WFG505M0BS3 The right panel is dented. Will need to order a new panel. Called SM to order part. ; ordrng 1 W10816993 (panel-side)

Near E 151st St, Cleveland, OH 44110
Corina B.

Corina B.

DISHWASHER KITCHENAID KDTE204ESS4 "Checked the control, 0 volts. Replaced the parts listed. Brought core back for return. Optest ok."

Near Clinton Ave, Cleveland, OH 44113
Corina B.

Corina B.

RANGE WHIRLPOOL WFG745H0FS0 CC that the knob keeps spinning. Found the insert to the knob is missing. Found it on a the shaft. Installed the insert. Optest ok.

Near E 36th St, Cleveland, OH 44115
Paul P.

Paul P.

WASHER MAYTAG MVWC565FW1 "Tested washer, found no trouble codes, normal operation in manual, automatic test, and wash modes. Customer states washer will still have random operation at the panel. Narrowed down issue to the control. 5 minutes after washer stopped spin and lid unlocked, the control activated and deactivated the lid lock. Office to order control and lid lock.; ordrng 1 W10838613 (lid lock assembly) and 1 W11162438 (CONTROL)"

Near Brookside Blvd, Cleveland, OH 44111
Gabriel P.

Gabriel P.

ICEMAKER FRIGIDAIRE FFHS2311PFGA Replace new filter customer order when dispense water a good pressure of water was coming out no need to replace valve dispensing water correctly opt test ok

Near Sandy Ln, Fairview Park, OH 44126
Brian M.

Brian M.

RANGE KENMORE 790.960026 Installed trim kit OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Traymore Rd, University Heights, OH 44118
Corey L.

Corey L.

WASHER WHIRLPOOL WTW8900BC0 "Customer complaint of ul codes and loud during spin, confirmed bearings worn out, suspension failed also, unit needs new suspension and bearing kit; ordrng 1 W10435302 (BEARING) and 1 W10440786 (SUSPENSION )"

Near Robinson Ave, Garfield Heights, OH 44125
Corey L.

Corey L.

REFRIGERATOR MAYTAG MRT118FFFH00 "Customer complaint fridge is freezing things, ff temp was 32, frz was -3, set temps back to recommended, advised customer to monitor for the next 24-48 hrs to let temps settle"

Near Kathleen Dr, Brook Park, OH 44142
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint that milk is spoiling, fresh food section temperature at 55 degrees, found fresh food section evaporator frozen solid, unit needs new fresh food section evaporator cover and control; ordrng 1 W11167902 (evaporator COVER) and 1 W11169516 (CNTRL )"

Near River Trail, Cleveland, OH 44124
Corina B.

Corina B.

RANGE WHIRLPOOL RBD245PDS12 "Replaced the fuse. Optest ng. When heating the oven the broil stays on when turning off the oven. A relay is stuck open on a control. Will need a new control. Called SM, part is no longer available. ; ordrng 1 4452890 (microcomputer)"

Near Martin Luther King Jr Dr, Cleveland, OH 44105
Paul P.

Paul P.

WASHER WHIRLPOOL PAV2300AWW "Installed motor and pulley assembly in washer. Tested on wash cycle, working properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Autumn Ln, Brooklyn, OH 44144
Jeff M.

Jeff M.

REFRIGERATOR KITCHENAID KBFS20EVWH3 Correct number was ordered wrong part inside of it. Re-order; ordrng 1 WP12656105 (LEFT CAP)

Near Dorchester Dr, Cleveland, OH 44119
Corina B.

Corina B.

RANGE KITCHENAID KDRP407HSS13 "CC that the oven is not heating to the correct temp and a fan turns on for the bake and not for convection. Turned oven on to 350* took temp after 30 minutes oven is at 350*. Advised cust to wait 15 minutes after the buzzer goes off to insert food, that the cavity is still absorbing the heat. Optest ok."

Near Shelburne Rd, Shaker Heights, OH 44118
Corina B.

Corina B.

WASHER MAYTAG MVWC565FW1 Replaced the control. Brought core back for return. Optest ok.

Near Henry St, Garfield Heights, OH 44125
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFHB2740PE5A Replaced the air handler housing. Advised cust to clean the condenser coils. Optest ok.

Near Crest Dr, Cleveland, OH 44109
Dan H.

Dan H.

WASHER MAYTAG MHW8200FW0 "Installed new control and door lock, op test good"

Near Aspenwood Dr, Moreland Hills, OH 44022
Dan H.

Dan H.

DISHWASHER KITCHENAID KDTM404ESS3 "Installed new sump assembly, op test good"

Near Old Farm Rd, Moreland Hills, OH 44022
Dan H.

Dan H.

WASH/DRY COMBO MAYTAG WET4027EW0 "Installed new gearcase, clutch, and brake tube, op test good"

Near Henry St, Garfield Heights, OH 44125
David R.

David R.

REFRIGERATOR WHIRLPOOL ED5LHAXWQ02 "Customer said unit was unplugged for a couple days without her knowledge. She plugged it back in an hour before tech arrived. Compressor will not kick on. Bad starter and capacitor. Checked resistance on compressor, good range. Will also replaced diffuser on return. Ordering the starter and cap.; ordrng 1 WPW10189190 (start-dev 66.31) and 1 WPW10662129 (capacitor 47.74)"

Near Parkmount Ave, Cleveland, OH 44135
Paul P.

Paul P.

RANGE AMANA AGR5630BDW1 Checked in parts. Installed sensor and bulb assembly. Oven now operating properly.

Near Roanoke Ave, Cleveland, OH 44109
Paul P.

Paul P.

WASHER WHIRLPOOL PAV2300AWW "Installed motor and pulley assembly in washer. Tested on wash cycle, working properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Autumn Ln, Brooklyn, OH 44144
Dan H.

Dan H.

WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning the clothes out, ran diagnostics found f9e1(long drain) error code, found drain hose laying on the floor, advised customer that drain hose needs to be elevated a minimum of 39” off of floor, found drain hose extension kinked causing unit to be unable to drain out, unlinked drain hose extension, unit drained out, op test good"

Near Carpenter Rd, Garfield Heights, OH 44125
Dan H.

Dan H.

WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is not starting, unit unplugged when tech arrived, plugged unit in, drain pump started, canceled cycle, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed"

Near Prince Ave, Cleveland, OH 44105
Dan H.

Dan H.

DISHWASHER WHIRLPOOL KDTE404DSP0 "Customer complaint that door falls open, found links broken, installed new door links , op test good ; used 1 8194001 (LINK 26.56) from stock"

Near Attleboro Rd, Shaker Heights, OH 44120
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Cc of unit not dispensing ice Found wire loose on dispenser motor Repositioned wire Ran ice dispenser OP TEST OK

Near Warrensville Center Rd, Warrensville Heights, OH 44122
Brian M.

Brian M.

DRYER MAYTAG MEDX500XW0 Installed belt and pulley OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Winthrop Rd, Shaker Heights, OH 44120
Brian M.

Brian M.

DISHWASHER AMANA ADB1400AGS1 "Cc new unit not drainingFound unit full of water, ran drain, pump ran finePulled drain hose from disposal, plug still installed in disposalRemoved plug at customers request Ran test cycle , OP TEST OK Note, unit is not properly installed into counter space"

Near Clarendon Rd, Cleveland Heights, OH 44118
Brian M.

Brian M.

DRYER MAYTAG MEDC215EW1 Cc of no heat Found element open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279838 (ELEMENT6175) from stock

Near E 110th St, Cleveland, OH 44106
Dan H.

Dan H.

REFRIGERATOR MAYTAG MRT711BZDE00 "Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, freezer section temperature at 11 degrees temperature, found freezer section seal not sealing at bottom right corner, door is sealing now, unit is operating as designed"

Near Kildare Rd, Cleveland Heights, OH 44118
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSSS48MWX01 "Customer complaint that unit is not cooling, fresh food section temperature at 59 degrees , freezer section at 1 degrees, good frost on evaporator, evaporator fan is running, condenser fan and compressor are running, thermistor is good unit needs new air damper and control, both parts are no longer available ; ordrng 1 1113390 (pc-board) and 1 1113590 (AIR BAFFLE)"

Near Sedgewick Rd, Shaker Heights, OH 44120
Brian B.

Brian B.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Checked temps, 39-40 ff, 7 freezer. Icemaker is making ice , but clumping together in container. Found container broken, auger is cutting through plastic housing. Will need new container. Checked ice door by pouring a little water into chute. Water tight, ice door working properly. Checked temp settings, units was set on Celsius so settings were not correct. Switched to Fahrenheit and set temps. This will make freezer colder and keep ice longer. All other functions normal. No return visit necessary, customer will install bin.; ordrng 1 W11185686 (ICE CONTAINER )"

Near E 170th St, Cleveland, OH 44110
Dan H.

Dan H.

WALL OVEN WHIRLPOOL WOS51ES4ES00 "Customer complaint that display went blank during self clean cycle, found thermal fuse open, jumped out, unit is flashing f3e0(open/ shorted oven temperature sensor) and f1e1(internal error ) error codes , unit needs new control, thermal fuse, and oven temperature sensor ; ordrng 1 W10803994 (cntrl-elec) and 1 W10859573 (sensor) and 1 W11025102 (fuse-thrml)"

Near Charney Rd, University Heights, OH 44118
Corey L.

Corey L.

RANGE KENMORE 79071202704 "Customer complaint ignitor went out again and her son installed a universal one but still doesn’t work, confirmed ignitor not glowing, ignitor tested good, not getting power to the gas valve nor ignitor, unit needs new control, customer does not want repair, will be purchasing new"

Near Southwood Dr, Brooklyn, OH 44144
Corey L.

Corey L.

WASHER MAYTAG MHW3505FW0 "Customer complaint clothes stuck in washer door won’t unlock, confirmed clothes in washer customer had unit unplugged, plugged unit in, lid is locked and unit is draining slowly, let unit drain until door unlocked and pump stopped, found drain pump filter clogged with dog hair, cleared obstructions, op test good"

Near Brookway Ln, Brooklyn, OH 44144
Corina B.

Corina B.

REFRIGERATOR MAYTAG MZD2665HEB "CC that the unit is not cooling. Fz 65 ff 65. No frost pattern on the evap. Evap fan and condenser fan are running. Replaced the filter from t/s. Recovered refrigerant, replaced drier, pulled 28"vac w/ pump, watched, good, charged 4.8oz r134a, unit cooling, pressures good, op test ok; used 1 WPW10143759 (DRIER) from stock"

Near Bain Park Dr, Fairview Park, OH 44126
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFX2570AEB4 "Customer complaint ice maker is not making ice, confirmed no ice in ice bin, ice is in mold, jumped ice maker, ice maker did not cycle, ice maker is getting power, replaced ice maker with ts im, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock"

Near Sheldon Rd, Brook Park, OH 44142
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDS03FTPA0 "Replaced the control. Brought core back for return. Cust wants to have the springs and is ordering the UI, since it’s no UI is no longer available. Will call office for appointment. Called SM to order parts.; ordrng 1 8194001 (LINK 2656) and 2 WP8270020 (spring 2166)s and 1 WP8524447 (cable-ribn 5866), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near S Sagamore Rd, Fairview Park, OH 44126
Corina B.

Corina B.

DISHWASHER KITCHENAID KUDS03FTPA0 "Replaced the control. Brought core back for return. Cust wants to have the springs and is ordering the UI, since it’s no UI is no longer available. Will call office for appointment. Called SM to order parts.; ordrng 1 8194001 (LINK 2656) and 2 WP8270020 (spring 2166)s and 1 WP8524447 (cable-ribn 5866), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near S Sagamore Rd, Fairview Park, OH 44126

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Fred’s Appliance for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.


Customer Financing

We offer 6 month financing for any repair cost that is $99 or more. Each customer is subject to credit approval from Paypal.

Not sure if you will qualify?

Apply for Financing

About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $89.95 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00


COST BREAKDOWN

What goes into the cost of our service call and diagnostics?

VANS

The purchase and maintenance of each technician’s van, including insurance and taxes.

FUEL

Until Tesla releases a service van, we have to continue using gasoline for our vans.

TOOLS

From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.

VAN STOCK

We keep parts in our van that are prone to needing replaced during the average appliance lifespan.

LIABILITY INSURANCE

We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.

TECHNICIAN TRAINING

Includes the Three Week Course at our Academy, but also continuing education throughout the technician’s career.

MOBILE TECHNOLOGY

Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.

EMPLOYEE BENEFITS

Health and Retirement plans for each technician. Paid vacation and sick leave.

TAXES & LEGAL

As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.

MARKETING

Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.

OFFICE EQUIPMENT

Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.

OFFICE BUILDING

Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.


TECHNICIAN INFO

Our office will send an email the day before your appointment providing the technician’s picture and name. We are guests in your home and we want to ensure you know who we are sending.

The email will also contain a link to confirm your appointment, making the process quick and easy!

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Fred’s Appliance, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Parts Warranty
90 Days Labor (on installed parts)
30 Days on Service Call

When you deal with Fred’s, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for decades and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.


LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.