Appliance Repair in Cleveland, Ohio

Local Reviews
for Cleveland, Cleveland Heights, Brook Park, Fairview Park, Brooklyn, Brooklyn Heights, University Heights, Warrensville Heights, Shaker Heights, Timberlake, Garfield Heights, Highland Heights, Moreland Hills, East Cleveland, OH

Rated 4.8 out of 5 stars based on 536 customer reviews

Map of Fairview Park, OH

Prompt and competent





Map of University Heights, OH

Excellent Service - Under Warranty





Map of Cleveland Heights, OH

Great Service!!




The technican Al was great! Not only does he know what he's doing, but he was so personable that he made me feel so comfortable around him. Service was great and quick!


Map of Cleveland, OH

Great, Friendly Service




Brian was very prompt and very friendly. Knowledgeable repairman.


Map of Cleveland, OH

Victor




Corey was great. Neat, fast, and through.


Map of Cleveland Heights, OH

She was great! Stayed a long time to find the problem.





Map of Cleveland, OH

Technician great. Customer Service staff (call center of 2 people) horrible!




Really pleasant and professional. I trust his work.


Map of Cleveland Heights, OH

Good service, representatives were polite




There was a scheduling problem. They originally , awwek before the service date, said they were to be here in the afternoon window. Instead the day before they scheduled us for the morning window. Relying on the first statement we scheduled another person for the morning window. I didn’t want to turn your service away so of course they both arrived within 10 minutes. But, we did get all the problems resolved by your servicemen. Thank you


Response from Fred's Appliance Service:

Hi Mary, Thank you for taking the time to submit your review! We apologize for any confusion with scheduling. We always call and email 2 days for the scheduled appointment date with a three hour timeframe. Since we can't predict the exact amount of time it will take to diagnose appliances and complete repairs, we have to provide these 3 hour windows. We are glad to hear everything worked out and your unit is up and running again! Thank you! The Fred's Team


Map of Cleveland, OH

Great Service!




Service was great! My problem was fixed quickly and explained to me very well. Thanks Corey!


Map of Cleveland, OH

Hanging stove door




I loved that they sent a picture of who would be coming. I loved that they called and said how long it would take them to get there and he was a gem. young, professional, and authentic. He was efficient. My score of a three star in respect to convenience has nothing to do with Freds or Cory. I would just like it if all service providers could tell you where you in in order of service so that you are not wasting hours waiting. Someone has to come up with a better system...


great service and very informative




I was kept informed all through the process, phone calls, emails, when he was on the way. I think the service was great and will let my friends know how wonderful you are.


washer part broken




Jeff was just fine.


Owner




Came around expected time.how ever workers didn't come back with dryer tubing that was bent during the time of fixing the dryer That never came back as stated. Lint all over the basement..heat circulates all day from the dryer. Please call to take care of this matter. Men were very professional.


Response from Fred's Appliance Service:

Hello Monique! Oh No! Thank you very much for your comment...we will be calling you shortly to address. Thanks again -The Fred's Team


Fred's




Brian took time to courteously explain everything to my husband.


Great service




Professional & Attentive


Great service





Glad it was still under warranty!




If this had not been covered under warranty it would have been more than half the cost of a new machine. The parts were expensive.


Fred is the best!




Good and very prompt service!


Took two trips, but in the end it was fixed




My Whirlpool washer was not putting enough water in to wash. Paul, came, replaced a water inlet valve, but it did not solve the problem. He said the control board was bad, and ordered it. Next week after a short time, he was finished. Now the Whirlpool washer is back to normal and the water level is fixed. Thanks


Great service





Jeff was awesome!!!





great service




We had another great experience with Fred's. always professional. prompt and clean, we always recommend Fred's to friends.


The techician was prompt and very knowledgeable.




I would recommend her services to family and friends.


Nice technician. Pricey service call




Nice, knowledgable technician. Service call price was very high considering there was no work done - only could offer advice to purchase new machine. Also provided unrealistic quote for repair if I chose to keep my machine.


Response from Fred's Appliance Service:

Hello Greg! Thank you so much for your feedback. I've reviewed your workorder. We found the gearcase failed in your washer. With regret, this is the worst possible (and most expensive) scenario for a washer repair. We're very sorry this ended up being the case! 🙁 Thanks again for your comments, and have a great weekend. -The Fred's Team.


Great customer service, pricing could have been a little cheaper




Chad is a very pleasant and personable person during my encounter with him. He was also very patient while waiting on a lengthy phone call from my home insurance company to give authorization to completing the repair so that I could be reimbursed for services rendered. He was prompt in arriving at my home at the schedule time that I was expecting him. Very knowledgeable in completing the repair to my satisfaction. My only complaint is that I've only had my refrigerator for 2 years and It should not be in need of any repairs in such a short period of time; especially a new motor. Other wise I was very satisfied with the service. Thank you


Great secretary that took the time to schedule my repair to get it done as soon as possible since it was urgent!





Contractor used for dishwasher repair




Very professional service


Great service




Impressed by our tech’s knowledge and professionalism


2270 noble




Great


Fred's appliance Service




Corina B was extremely professional, and discovered that my dryer was working fine, it was my electrical 220 line.


Corina B.

Corina B.

DISHWASHER WHIRLPOOL KUDS30IXSS4 "CC that the unit is not cleaning the top rack. Ran diag and calibration 10-1 dispenser electrical problem, 6-1 low no water, 6-2 fill valve, 6-6 cool water. The UI the delay is flashes when it’s not pressed. Will need a UI and pump and motor. Cust does not want to repair"

Near Stillman Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

DRYER WHIRLPOOL WED75HEFW1 "Cust showed pop, sent pic. CC that the unit is not heating. Found there is only 120 volts going to the unit. L1 to n 0 volts l2 to n 120 volts. L1 to l2 120 volts. Will need an electrician. Optest ok."

Near E 153rd St, Cleveland, OH 44128
Corey L.

Corey L.

RANGE WHIRLPOOL WFG515S0EW1 "Customer complaint back left burner not working, found pop through service matters, confirmed back left burner not spinning, knob is ok, switch is bound up, unit needs new back left burner valve; ordrng 1 WPW10279614 (BRNR-VLV )"

Near W 84th St, Cleveland, OH 44102
Brian M.

Brian M.

DISHWASHER MAYTAG MDB8959SFZ4 Customer showed pop took pic purchased 3-14-2018Customer also has a 3 year warranty as well Cc of unit not letting basket to go in all the Found basket adjusters not properly adjusted Fixed adjusters OP TEST OK

Near Sheldon Blvd, Brook Park, OH 44142
Corina B.

Corina B.

COOKTOP GAS WHIRLPOOL JGD3430WS00 "Replace the parts list. Will need the screws and the front burner. The wrong burner and screws were order SM need to look into finding the correct screws. The ones listed are to short; ordrng 1 74007736 (burner asy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Loyola Rd, University Heights, OH 44118
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 The fridge compartment is between 45 and 50° there is no massive amount of frost buildup on the fresh food evaporator all the temperature sensors tested good diagnostics mode everything tested good needs a new control; ordrng 1 WPW10675033 (CONTROL )

Near Nepahwin Rd, Timberlake, OH 44095
Paul P.

Paul P.

DRYER MAYTAG MGD6000XW2 "Replaced main control, UIcontrol, thermal cutoff. Ran dryer on test cycle. Dryer is now operating properly."

Near Elsetta Ave, Cleveland, OH 44135
Dan H.

Dan H.

REFRIGERATOR KITCHENAID KSCS25FVMS02 "Installed new dispense core control, op test no good , called whirlpool techline spoke to Leon, performed user interface tests, flow sensor in smart valve is showing failed, unit needs new smart valve per tech line, file number 7723147556 TWO TECHS TO PULL FRIDGE OUT; ordrng 1 WPW10159840 (valve)"

Near Westchester Rd, Shaker Heights, OH 44122
Dan H.

Dan H.

WASHER WHIRLPOOL WTW556DSQ0 "Customer complaint that unit is not spinning, confirmed, transmission is seized, unit needs new transmission, customer does not want repair ; ordrng 1 3360629 (gear case 201.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Ridgewood Ave, Warrensville Heights, OH 44122
Dan H.

Dan H.

COOK TOP WHIRLPOOL JED8430BDF "Customer complaint that unit is sparking, Confirmed, infinite switch is shorting out, unit needs new infinite switch; ordrng 1 WP74008248 (switch-inf 70.60), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Jackson Rd, Moreland Hills, OH 44022
Paul P.

Paul P.

WASHER WHIRLPOOL WFW72HEDW0 "Replaced dispenser drawer assembly and handle. Also installed bellow W11106747, supplied by customer, part was in home. Ran operational test, washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Northcliff Ave, Cleveland, OH 44144
Paul P.

Paul P.

WASHER MAYTAG MVWC416FW0 "Installed new agitator, ran on spin cycle. Washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Harvard Ave, Cleveland, OH 44105
Corina B.

Corina B.

DRYER GAS MAYTAG MGD5700TQ0 "CC that the motor just buzzes. Found the support rollers are worn and the motor windings are bad. Will need a new motor, blower wheel and support rollers. Replaced parts from t/s. Optest ok.; used 1 279827 (MOTOR 13161), 1 349241T (ROLLER KIT 2055), and 1 WP694089 (WHEEL-BLOWER 2472) from stock"

Near Derbyshire Rd, Cleveland Heights, OH 44106
Paul P.

Paul P.

DISHWASHER AMERICANA ADW1100N35WW "Unable to separate impeller from pump housing, dishwasher would need whole assembly replaced. Customer has not decided to replace pump assembly, will need reimbursed parts and labor. Job is incomplete, until refund is issued.; saved tckt"

Near W 142nd St, Cleveland, OH 44111
Paul P.

Paul P.

WASHER MAYTAG MVWC300XW1 "Installed actuator, calibrated, balanced and performed drain, spin and agitate tests. Washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."

Near Aberdeen Rd, Shaker Heights, OH 44120
Dan H.

Dan H.

FREEZER FRIGIDAIRE LFFH17F3QWA "Installed new thermostat, op test good"

Near Sunset Dr, Warrensville Heights, OH 44122
Dan H.

Dan H.

WASHER MAYTAG MVWX500XW0 "Customer complaint that unit gets stuck on sensing, ran diagnostics found f2e1(stuck key), f1e2(motor control fault), f7e1(basket speed sensor fault), and f0e5(off balance load), unit is starting cycles on it own, light flashing all over user interface, unit needs new control, customer does not want repair ; ordrng 1 W10393448 (cntrl-elec 320.14), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hollister Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

DISHWASHER WHIRLPOOL WDT710PAHB1 "Cust showed pop, sent. There are 2 receipts one has the correct date wrong model. The second has correct model wrong date. CC that the unit does not drain and does not wash. Checked the control has 120 going to the pump and motor. Will need a new pump and motor. Called SM to order part. ; ordrng 1 W11085683 (pump&motor) and 1 WP8565925 (stop)"

Near Fairmount Blvd, Shaker Heights, OH 44118
Corina B.

Corina B.

REFRIGERATOR FRIGIDAIRE FFRT18L4JBP Cust model serial do not match the records. Called office. Cust will need to call warranty company to update the model and serial number. When it’s corrected it will need a thermostat ; saved tckt

Near E 63rd St, Cleveland, OH 44105
Dan H.

Dan H.

COOKTOP ELE JENN-AIR JED3430WB01 "Installed element and infinite switches, op test no good right rear switch is still not sending power, reordering infinite switch ; ordrng 1 WPW10215034 (switch-inf)"

Near Chatfield Dr, Cleveland Heights, OH 44106
Paul P.

Paul P.

DISHWASHER AMERICANA ADW1100N35WW "Unable to separate impeller from pump housing, dishwasher would need whole assembly replaced. Customer has not decided to replace pump assembly, will need reimbursed parts and labor. Job is incomplete, until refund is issued.; saved tckt"

Near W 142nd St, Cleveland, OH 44111
Paul P.

Paul P.

DRYER WHIRLPOOL WED4800BQ1 "Replaced timer and start relay in dryer. Tested dryer. Again has issue with incoming power from outlet, dryer itself is ok."

Near Woodland Ave, Cleveland, OH 44104
Paul P.

Paul P.

DISHWASHER GE GDT695SMJ2ES "Found vent cover off inside dishwasher. Repaired vent cover, ran dishwasher on wash and drain cycle. Dishwasher is operating properly. Set down mitigation mat."

Near Granger Rd, Cleveland, OH 44125
Paul P.

Paul P.

DRYER WHIRLPOOL WED4800BQ1 "Replaced timer and start relay in dryer. Tested dryer. Again has issue with incoming power from outlet, dryer itself is ok."

Near Woodland Ave, Cleveland, OH 44104
Paul P.

Paul P.

DISHWASHER GE GDT695SMJ2ES "Found vent cover off inside dishwasher. Repaired vent cover, ran dishwasher on wash and drain cycle. Dishwasher is operating properly. Set down mitigation mat."

Near Granger Rd, Cleveland, OH 44125
Jeff M.

Jeff M.

RANGE WHIRLPOOL WFG515S0EB Installed new part unit op tested good

Near Eaglesmere Ave, Cleveland, OH 44110
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Installed new part unit op tested good

Near E 66th St, Cleveland, OH 44103
Corina B.

Corina B.

WASHER MAYTAG MVWB980BW0 "CC that the unit goes into ul. Found oil leaking. Basket comes out. will need bearing, rps sensor, rotor and stator. Called SM to order parts. ; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"

Near Churchill Blvd, University Heights, OH 44118
Dan H.

Dan H.

WASHER MAYTAG MHWE550WW01 "Customer complaint of f21 error code, confirmed, unit needs new drain pump ; ordrng 1 280187 (pump-water 155.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Jackson Rd, Moreland Hills, OH 44022
Corina B.

Corina B.

WASHER MAYTAG MHW5500FW0 Replaced the UI. Ran a CO test. Started a normal. Optest ok.

Near Middlefield Rd, Cleveland Heights, OH 44106
Corina B.

Corina B.

WASHER AMANA NTC3500FW00 "CC that he unit is not draining. Ran a rinse and a spin, Unit drained. Optest ok."

Near Mayfield Rd, Cleveland Heights, OH 44118
Corina B.

Corina B.

MICRO OVEN WHIRLPOOL WMH31017HS2 CC that the side is dent. Found a dent on the side and back of cabinet. Will need new cabinet and wrap. Unit is not repairable. Took pics. Called SM. Called t/l TBor file # 7723218413

Near Walker Rd, Shaker Heights, OH 44122
Paul P.

Paul P.

DISHWASHER WHIRLPOOL WDF540PADM2 Dishwasher was fixed by customer.

Near Superior Ave, Cleveland, OH 44114
Paul P.

Paul P.

DRYER WHIRLPOOL WED4800BQ1 "Replaced timer and start relay in dryer. Tested dryer. Again has issue with incoming power from outlet, dryer itself is ok."

Near Woodland Ave, Cleveland, OH 44104
Brian M.

Brian M.

DISHWASHER WHIRLPOOL MDBH945AWQ Cc that door is hard to open Found latch not releasing the way it should and keeping door stuck closed unless you pull hard to open it Needs latch and striker and handle replaced ; ordrng 1 WPW10275768 (latch-door)

Near Tarkington Ave, Cleveland, OH 44128
Macaulay G.

Macaulay G.

RANGE WHIRLPOOL WFG505MOBS3 "Customer complaint of burners not igniting. Could not test gas functions since there’s no gas connection at Lowes. Top 5 burners are sparking properly. Bake igniter is not glowing. Ohmed out higher than average range. Replaced from truck stock. Gas valve has failed, not allowing completion of circuit. Office to order gas valve.; ordrng 1 WP98014893 (valve-gas), used 1 12400035 (IGNITER) from stock"

Near Northcliff Ave, Brooklyn, OH 44144
Corina B.

Corina B.

WASHER WHIRLPOOL WTW8900BC0 "CC that the unit is leaking when using sheet cycle. Started the sheet cycle, found the tub ring is leaking. Willl need a new tub ring. Called SM to order part. Cust is installing part; ordrng 1 WPW10550152 (ring-tub 6968), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Severn Rd, Cleveland Heights, OH 44118
Brian B.

Brian B.

WASHER WHIRLPOOL WTW8000DW5 Replaced gearcase. Ran calibration and auto test.. op test ok..

Near W 146th St, Cleveland, OH 44135
Brian B.

Brian B.

WALL OVEN WHIRLPOOL MGR6772BDS "Found pads not working properly and F7 code. Will need new oven control. Part is NLA. Cannot repair. Part # 74007954. Paid sc, did not repair."

Near S Sagamore Rd, Fairview Park, OH 44126
Brian B.

Brian B.

WASHER GE GFWS2605F0RR Replaced main control and UI panel. Programmed mod number. Ran test cycle. Op test ok.

Near Tillman Ave, Cleveland, OH 44102

Schedule Service Online



If you’re experiencing a problem with you washer, dryer, range, microwave, or refrigerator, you can count on Fred’s Appliance for a quick solution.

To get started on your service request, simply fill out the request form. It only takes a few minutes, and the answers you provide will give us a great head start on solving your issues.

If you product is under warranty, you are required to contact the company providing the warranty prior to scheduling service with us.


Customer Financing

We offer 6 month financing for any repair cost that is $99 or more. Each customer is subject to credit approval from Paypal.

Not sure if you will qualify?

Apply for Financing

About Your Appointment


APPLIANCE REPAIR COST

Our service call and diagnosis fee is $89.95 on most items.

This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00


COST BREAKDOWN

What goes into the cost of our service call and diagnostics?

VANS

The purchase and maintenance of each technician’s van, including insurance and taxes.

FUEL

Until Tesla releases a service van, we have to continue using gasoline for our vans.

TOOLS

From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.

VAN STOCK

We keep parts in our van that are prone to needing replaced during the average appliance lifespan.

LIABILITY INSURANCE

We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.

TECHNICIAN TRAINING

Includes the Three Week Course at our Academy, but also continuing education throughout the technician’s career.

MOBILE TECHNOLOGY

Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.

EMPLOYEE BENEFITS

Health and Retirement plans for each technician. Paid vacation and sick leave.

TAXES & LEGAL

As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.

MARKETING

Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.

OFFICE EQUIPMENT

Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.

OFFICE BUILDING

Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.


TECHNICIAN INFO

Our office will send an email the day before your appointment providing the technician’s picture and name. We are guests in your home and we want to ensure you know who we are sending.

The email will also contain a link to confirm your appointment, making the process quick and easy!

TIME

Our office will contact you the afternoon before your scheduled service date with your timeframe that you can expect the technician to arrive. We do require confirmation of the timeframe prior to arriving to your home.

DAY OF YOUR APPOINTMENT

Even though we provide a timeframe for your appointment, we also allow you to track your technician’s progress allowing you to better plan out the rest of your day!


YOUR APPLIANCE’S AGE

If your unit is under (1) year of age, you will need to reach out directly to the brand of your appliance. Their customer service will issue a dispatch number authorizing us to repair the product. We need this to be able to bill the appropriate party for services.

If your unit is over (1) year of age, and has an extended warranty, you must contact the extended warranty company first prior to setting up a service appointment with us. The phone number you need to call can be found on your extended warranty certificate. If you are unable to locate that, please contact the dealer in which you purchased the unit from, and they should be able to provide the appropriate information on your extended warranty.

Warranty

At Fred’s Appliance, customer satisfaction is our top concern. We stand by our work and to prove it we offer the following warranty on our services:

1 Year Parts Warranty
90 Days Labor (on installed parts)
30 Days on Service Call

When you deal with Fred’s, you’re putting your faith in the area’s very best appliance repair specialists. We’ve been in this business for decades and have full confidence in our ability to take care of whatever is ailing your appliances. Our repair guarantee stands as a reminder that we will do the job the right way, every time.


LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.