Appliance Repair in Cleveland, Ohio
Local Reviews
for Cleveland, Cleveland Heights, Brook Park, Fairview Park, Brooklyn, Brooklyn Heights, University Heights, Warrensville Heights, Shaker Heights, Timberlake, Garfield Heights, Highland Heights, Moreland Hills, East Cleveland, OH
Powered by Fluid LOCALGood service
Jessica - Cleveland, OH
He was very nice and good
Excellent Service
David - Fairview Park, OH
Excellent and Responsive
Ted - Cleveland, OH
Fred's has an exceptional process in place for accepting and scheduling service requests - excellent experience
¡SEMPER FIDELIS!
Michael - Cleveland Heights, OH
Very good
Gregory - Cleveland, OH
Karen
Karen - Brooklyn, OH
Great service
Awso
Carole - Brooklyn Heights, OH
Great service
Great Service
Darlene - Cleveland, OH
excellent service, very professional and knowledgable
Deloris - Cleveland Heights, OH
arrival was per estimated time. used shoe covers gave good explanation of problem. looked up product on computer to give me a visual view.
Great Service
Linda - Shaker Heights, OH
I have always had good experiences with Fred's Appliance Service but I have to say Corina is exceptional. She is skillful both in her knowledge about my refrigerator's issues and how she treated me with courtesy and respect.
Great service for kitchen aid appliance
Howard - University Heights, OH
Corina was an excellent technician
Donald
Donald - Cleveland, OH
By far the worst repair service ever! I’ve been without a refrigerator off and on for a month! Most recently came out on 12/3 to fix an ongoing issue. Refrigerator is still not working! I’ve lost food at the hands of this company and they refused to do anything to help!
Response from Fred's Appliance Service:
Hi Donald, It was nice speaking with you earlier, and as I said we are so sorry to hear that your refrigerator isn't working properly. We will be happy to send a technician out to take another look and get this taken care of for you! Since your unit is still under warranty, you will just need to call the warranty company to schedule your service. Have a great week! Thank you! The Fred's Team
Great
Gar - Cleveland, OH
Corina was awesome.
Corina Brimer - Excellent Technician
Edward - Shaker Heights, OH
Corina Brimer stopped by my house for a warranty repair on an Amana washing machine. She arrived on time, was very professional and diagnosed the problem quickly and explained what the problem was.. She came back a few days later to install a replacement control panel. She quickly swapped out the faulty panel with the new one, checked the washing machine for correct operation and made sure I was satisfied with the service. Corina has a very pleasant and upbeat personality and she is a very good technician. Please forward a "Thank you" to her from me for a job well done. Edward Hess
Excellent service from Freds
Pamela - Brooklyn, OH
Technician was very thorough and will refer my friends.
Nancy
Nancy - Moreland Hills, OH
Excellent service. Wish they had Saturday or evening appointments, even honoring a first appointment request would be helpful. Dan was terrific. My units are under warranty
Great SERVICE!!!
Mary - Cleveland, OH
The service was outstanding and the price was reasonable. I will definitely recommend Fred’s Apoliances to friends and family.
Efficient
Manuela - Cleveland, OH
Washer is not fixed
Frannie - Cleveland, OH
My washer is not fixed.
Response from Fred's Appliance Service:
Hi Frannie, We are sorry to hear that your washer is not working! I just gave you a call to discuss and left a message. We would be happy to send another technician out to take a look at no charge. Give us a call at 1-888-45-FREDS to schedule your appointment. Thanks! The Fred's Team
great service
Pat - Cleveland Heights, OH
Very professional
Anthony.
Dennis - Cleveland, OH
I really enjoy Dennis. He’s a really nice person
Horrible Home Appliance Repair Service
Donald - Cleveland, OH
Fred’s Appliance Service came to my home to repair my refrigerator four times in a matter of two weeks and the issue as of today date still hasn’t been fixed. After being told that everything was working I went a purchased food that was lost due to my refrigerator issue. I am now in danger of losing all of the new food that I purchased because my refrigerator is still not working! I’m out of money, food, and lost time from work!
Response from Fred's Appliance Service:
Hi Donald, Thank you for sharing you review with us! It was nice speaking with you earlier. We apologize that your unit is not up and running. We have you scheduled for later today with one of our senior techs. He will take a look and get this all taken care of for you! Thank you, The Fred's Team
Review
Mandy - University Heights, OH
Dan's great!
Mark - Cleveland, OH
Nothing but praise for Dan and I'm impressed by Fed's Appliance tracking system. I was disappointed that we couldn't get the 2nd appointment on the day Dan hoped for.
Response from Fred's Appliance Service:
Hi Mark, Thank you for sharing your experience with us! We are so happy to hear how satisfied you were with your service. We're sorry that you weren't able to get the exact timeframe you were hoping for but we're glad that it all worked out and your unit is up and running again! Thank you! The Fred's Team
Great service
Bernard - Cleveland, OH
Great Service-very knowledgeable
Matt-michelle - Cleveland, OH
KitchenAid oven
Richard - University Heights, OH
Dan fit us in on a tight schedule to replace the thermal fuse in our oven. Thankfully, he was able to fix it before we had to cook Thanksgiving dinner for 10 people. Thanks much, Dan. Super service!
Great service
Alan - Cleveland, OH
Great job
Great Service
Barbara - Cleveland, OH
Outstanding service
Alexandria - Cleveland, OH
Corine was exemplary. Globally knowledgeable about appliance, care and services. Her ability to be efficient and effective while still delivering a personable, genuine affect was refreshing and greatly appreciated. Better than treating us "like family" which is a cliche marketing roose, she treated us like people she liked.
Corey L.
REFRIGERATOR MAYTAG MBF1958XES1 "Customer complaint she notice a 2 liter was pretty warm in fridge, so she adjusted temp up to 6 when 7 is coldest, temps were 35 ff and -9 frz, fans are running, evap has good frost pattern, baffle is operating, thermistors pass, unit is operating as designed"
Corey L.
OTR MICROWAVE WHIRLPOOL WMH32519FS0 "Replaced magnetron, op test good"
Corina B.
KITCHEN WHIRLPOOL WFG505M0BS3 The right panel is dented. Will need to order a new panel. Called SM to order part. ; ordrng 1 W10816993 (panel-side)
Corina B.
DISHWASHER KITCHENAID KDTE204ESS4 "Checked the control, 0 volts. Replaced the parts listed. Brought core back for return. Optest ok."
Corina B.
RANGE WHIRLPOOL WFG745H0FS0 CC that the knob keeps spinning. Found the insert to the knob is missing. Found it on a the shaft. Installed the insert. Optest ok.
Paul P.
WASHER MAYTAG MVWC565FW1 "Tested washer, found no trouble codes, normal operation in manual, automatic test, and wash modes. Customer states washer will still have random operation at the panel. Narrowed down issue to the control. 5 minutes after washer stopped spin and lid unlocked, the control activated and deactivated the lid lock. Office to order control and lid lock.; ordrng 1 W10838613 (lid lock assembly) and 1 W11162438 (CONTROL)"
Gabriel P.
ICEMAKER FRIGIDAIRE FFHS2311PFGA Replace new filter customer order when dispense water a good pressure of water was coming out no need to replace valve dispensing water correctly opt test ok
Brian M.
RANGE KENMORE 790.960026 Installed trim kit OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Corey L.
WASHER WHIRLPOOL WTW8900BC0 "Customer complaint of ul codes and loud during spin, confirmed bearings worn out, suspension failed also, unit needs new suspension and bearing kit; ordrng 1 W10435302 (BEARING) and 1 W10440786 (SUSPENSION )"
Corey L.
REFRIGERATOR MAYTAG MRT118FFFH00 "Customer complaint fridge is freezing things, ff temp was 32, frz was -3, set temps back to recommended, advised customer to monitor for the next 24-48 hrs to let temps settle"
Dan H.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint that milk is spoiling, fresh food section temperature at 55 degrees, found fresh food section evaporator frozen solid, unit needs new fresh food section evaporator cover and control; ordrng 1 W11167902 (evaporator COVER) and 1 W11169516 (CNTRL )"
Corina B.
RANGE WHIRLPOOL RBD245PDS12 "Replaced the fuse. Optest ng. When heating the oven the broil stays on when turning off the oven. A relay is stuck open on a control. Will need a new control. Called SM, part is no longer available. ; ordrng 1 4452890 (microcomputer)"
Paul P.
WASHER WHIRLPOOL PAV2300AWW "Installed motor and pulley assembly in washer. Tested on wash cycle, working properly. Did not set down mitigation mat, washer is in basement near floor drain."
Jeff M.
REFRIGERATOR KITCHENAID KBFS20EVWH3 Correct number was ordered wrong part inside of it. Re-order; ordrng 1 WP12656105 (LEFT CAP)
Corina B.
RANGE KITCHENAID KDRP407HSS13 "CC that the oven is not heating to the correct temp and a fan turns on for the bake and not for convection. Turned oven on to 350* took temp after 30 minutes oven is at 350*. Advised cust to wait 15 minutes after the buzzer goes off to insert food, that the cavity is still absorbing the heat. Optest ok."
Corina B.
WASHER MAYTAG MVWC565FW1 Replaced the control. Brought core back for return. Optest ok.
Corina B.
REFRIGERATOR FRIGIDAIRE FFHB2740PE5A Replaced the air handler housing. Advised cust to clean the condenser coils. Optest ok.
Dan H.
WASHER MAYTAG MHW8200FW0 "Installed new control and door lock, op test good"
Dan H.
DISHWASHER KITCHENAID KDTM404ESS3 "Installed new sump assembly, op test good"
Dan H.
WASH/DRY COMBO MAYTAG WET4027EW0 "Installed new gearcase, clutch, and brake tube, op test good"
David R.
REFRIGERATOR WHIRLPOOL ED5LHAXWQ02 "Customer said unit was unplugged for a couple days without her knowledge. She plugged it back in an hour before tech arrived. Compressor will not kick on. Bad starter and capacitor. Checked resistance on compressor, good range. Will also replaced diffuser on return. Ordering the starter and cap.; ordrng 1 WPW10189190 (start-dev 66.31) and 1 WPW10662129 (capacitor 47.74)"
Paul P.
RANGE AMANA AGR5630BDW1 Checked in parts. Installed sensor and bulb assembly. Oven now operating properly.
Paul P.
WASHER WHIRLPOOL PAV2300AWW "Installed motor and pulley assembly in washer. Tested on wash cycle, working properly. Did not set down mitigation mat, washer is in basement near floor drain."
Dan H.
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning the clothes out, ran diagnostics found f9e1(long drain) error code, found drain hose laying on the floor, advised customer that drain hose needs to be elevated a minimum of 39” off of floor, found drain hose extension kinked causing unit to be unable to drain out, unlinked drain hose extension, unit drained out, op test good"
Dan H.
WASHER WHIRLPOOL WTW4816FW2 "Customer complaint that unit is not starting, unit unplugged when tech arrived, plugged unit in, drain pump started, canceled cycle, ran diagnostics no error codes found, started normal wash cycle, unit filled and advanced to wash cycle, unit is operating as designed"
Dan H.
DISHWASHER WHIRLPOOL KDTE404DSP0 "Customer complaint that door falls open, found links broken, installed new door links , op test good ; used 1 8194001 (LINK 26.56) from stock"
Brian M.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 Cc of unit not dispensing ice Found wire loose on dispenser motor Repositioned wire Ran ice dispenser OP TEST OK
Brian M.
DRYER MAYTAG MEDX500XW0 Installed belt and pulley OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Brian M.
DISHWASHER AMANA ADB1400AGS1 "Cc new unit not drainingFound unit full of water, ran drain, pump ran finePulled drain hose from disposal, plug still installed in disposalRemoved plug at customers request Ran test cycle , OP TEST OK Note, unit is not properly installed into counter space"
Brian M.
DRYER MAYTAG MEDC215EW1 Cc of no heat Found element open Replaced using truck stock Ran test cycle OP TEST OK ; used 1 279838 (ELEMENT6175) from stock
Dan H.
REFRIGERATOR MAYTAG MRT711BZDE00 "Customer complaint that unit is not cooling properly, fresh food section temperature at 42 degrees, freezer section temperature at 11 degrees temperature, found freezer section seal not sealing at bottom right corner, door is sealing now, unit is operating as designed"
Dan H.
REFRIGERATOR KITCHENAID KSSS48MWX01 "Customer complaint that unit is not cooling, fresh food section temperature at 59 degrees , freezer section at 1 degrees, good frost on evaporator, evaporator fan is running, condenser fan and compressor are running, thermistor is good unit needs new air damper and control, both parts are no longer available ; ordrng 1 1113390 (pc-board) and 1 1113590 (AIR BAFFLE)"
Brian B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Checked temps, 39-40 ff, 7 freezer. Icemaker is making ice , but clumping together in container. Found container broken, auger is cutting through plastic housing. Will need new container. Checked ice door by pouring a little water into chute. Water tight, ice door working properly. Checked temp settings, units was set on Celsius so settings were not correct. Switched to Fahrenheit and set temps. This will make freezer colder and keep ice longer. All other functions normal. No return visit necessary, customer will install bin.; ordrng 1 W11185686 (ICE CONTAINER )"
Dan H.
WALL OVEN WHIRLPOOL WOS51ES4ES00 "Customer complaint that display went blank during self clean cycle, found thermal fuse open, jumped out, unit is flashing f3e0(open/ shorted oven temperature sensor) and f1e1(internal error ) error codes , unit needs new control, thermal fuse, and oven temperature sensor ; ordrng 1 W10803994 (cntrl-elec) and 1 W10859573 (sensor) and 1 W11025102 (fuse-thrml)"
Corey L.
RANGE KENMORE 79071202704 "Customer complaint ignitor went out again and her son installed a universal one but still doesn’t work, confirmed ignitor not glowing, ignitor tested good, not getting power to the gas valve nor ignitor, unit needs new control, customer does not want repair, will be purchasing new"
Corey L.
WASHER MAYTAG MHW3505FW0 "Customer complaint clothes stuck in washer door won’t unlock, confirmed clothes in washer customer had unit unplugged, plugged unit in, lid is locked and unit is draining slowly, let unit drain until door unlocked and pump stopped, found drain pump filter clogged with dog hair, cleared obstructions, op test good"
Corina B.
REFRIGERATOR MAYTAG MZD2665HEB "CC that the unit is not cooling. Fz 65 ff 65. No frost pattern on the evap. Evap fan and condenser fan are running. Replaced the filter from t/s. Recovered refrigerant, replaced drier, pulled 28"vac w/ pump, watched, good, charged 4.8oz r134a, unit cooling, pressures good, op test ok; used 1 WPW10143759 (DRIER) from stock"
Corey L.
REFRIGERATOR MAYTAG MFX2570AEB4 "Customer complaint ice maker is not making ice, confirmed no ice in ice bin, ice is in mold, jumped ice maker, ice maker did not cycle, ice maker is getting power, replaced ice maker with ts im, op test good ; used 1 W10882923 (ICE MAKER ASSY) from stock"
Corina B.
DISHWASHER KITCHENAID KUDS03FTPA0 "Replaced the control. Brought core back for return. Cust wants to have the springs and is ordering the UI, since it’s no UI is no longer available. Will call office for appointment. Called SM to order parts.; ordrng 1 8194001 (LINK 2656) and 2 WP8270020 (spring 2166)s and 1 WP8524447 (cable-ribn 5866), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DISHWASHER KITCHENAID KUDS03FTPA0 "Replaced the control. Brought core back for return. Cust wants to have the springs and is ordering the UI, since it’s no UI is no longer available. Will call office for appointment. Called SM to order parts.; ordrng 1 8194001 (LINK 2656) and 2 WP8270020 (spring 2166)s and 1 WP8524447 (cable-ribn 5866), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Warranty
1 Year Parts Warranty
90 Days Labor (on installed parts)
30 Days on Service Call
LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.
