Appliance Repair in Cleveland, Ohio
for Cleveland, Cleveland Heights, Brook Park, Fairview Park, Brooklyn, Brooklyn Heights, University Heights, Warrensville Heights, Shaker Heights, Timberlake, Garfield Heights, Highland Heights, Moreland Hills, East Cleveland, OH
Washing machine repair
SHELLY - Cleveland Heights, OH
Fred’s squeezed me into a packed repair schedule. The tech was friendly, courteous and professional. The job was fixed in under an hour. I am very grateful to all.
JEN - Cleveland Heights, OH
Very professional and knowledgable
THOMAS - Cleveland, OH
Great service, pricey
meb - Cleveland, OH
I was very appreciative the tech had what he needed on-hand, very glad to not have to wait for parts to be ordered. I was disappointed to see the first hour of labor was not included in the service fee. The arrival time window was a bit ambitious, 1-4pm when I was #9 of 11 for the day (which was nice to see/track via their web site).
her service was terrific. it took 4 visits to solve the problem.
BARBARA - Cleveland, OH
JACKIE - Cleveland, OH
He was very polite and had patience for questions.
Great service and very helpful.
WILLIE - Warrensville Heights, OH
Betul Yildirim Berber
BETUL - Cleveland Heights, OH
PRESSIE - Cleveland, OH
SHE EXPLAINED THE REPAIR AND GAVE TIPS ON PREVENTING FUTURE PROBLEMS WITH MY STOVE.
JACKIE - East Cleveland, OH
It was very professional
I loved the online scheduling system.
FRANK - Shaker Heights, OH
I loved the online scheduling system and the reminders. The service technician was on time and very polite. Best of all, he was expert and had my over the range microwave repaired in about 20 minutes.
CATHERINE - Moreland Hills, OH
Competent, friendly technician quickly repaired our drier door problem.
Jennaire cooktop and oven repair
EILEEN - Cleveland Heights, OH
RHODA - Cleveland Heights, OH
Quick, prompt great job
End from start to finish
SANDRA - Shaker Heights, OH
Corinna was not only a true professional in every way, but she was warm and friendly as well. Could not have asked for more. I absolutely loved the way you could check the arrival time via a web link. Haven't seen that before and it was such a relief! We all hate waiting at home for service and this allowed me to make much better use of my time. Thank you!
BRIDGETTE - Shaker Heights, OH
Jeff was very helpful and eased my concerns. I found him to be very knowledgeable and he answered all of my questions. Once again, he solved my problem.
Happy with service
PAMELA - Shaker Heights, OH
Happy with service, arrived on time, completed repair that was needed.
WILLIAM - Shaker Heights, OH
prepared in advance to handle identified issue and solved the problem efficiently and economically along with suggestions for preventive safeguards.
ELISABETH - Cleveland, OH
JOSHUA - Cleveland Heights, OH
Corina came in for us twice, once to replace the baking element and once to replace the control panel. While she needed some assistance to remove and install the oven, that was due to a previous installation and no fault of hers: the oven was installed by a complete amateur and left no room to maneuver unless there was a second person assisting. She seamlessly replaced the baking element and stayed until almost 10:00 at night to ensure our unit worked; when it still did not she diagnosed the new problem immediately. On her second visit, the part that was ordered did not match the part that needed to be replaced, but she cleverly worked around the issue, and within a few short minutes had completely fixed the problem with our control panel and oven! An outstanding job from a wonderful technician, it was truly an outstanding experience having Corina with us!
Great Service !
CINDY - Fairview Park, OH
Our technician did a outstanding job determining the problem and fixing it. He was very knowledgeable and the cost was well within our expectations.
LENORA - Shaker Heights, OH
Problem was pinpointed immediately and the necessary replacement parts were ordered and installed. They did not work through no fault of the servicing. It is the refrigerator, consequently another opinion was needed by Whirlpool.
WILLIAM - Cleveland, OH
Work was find and she friendly
ELma - Cleveland, OH
The job done is still working
KELLY - Cleveland, OH
Job was done fast and correct.
Great service &a company has great organization on scheduling service calls.
STANLEY - Cleveland, OH
the service man Chad ,,was excellent & very proffissonal. I would be proud to use your Company again!
Brian was very helpful and knowledgeable. I hope I always have him for service
Debbie Carey, Nancy is my Mother - Cleveland, OH
Don't know why this under my Mothers name. My name is Debbie Carey, I'm the owner of the stove not Nancy. It would be extremely helpful if there was service on Saturday's, I had to take a day off work just for service
KitchenAid Oven Repair
RICHARD - University Heights, OH
Fred's always does a nice job on repairs and Dan was no different. He was on time and replaced the thermal fuse in the oven. He moved the fuse to a different location to minimize a reoccurrence as this was the third time for replacement. In my opinion, the thermal fuse is either underrated or is placed in an improper place in the oven - in other words, a design flaw. Notwithstanding this, Fred's does a nice job of repairing appliances even though you may have to wait a week to cook food in an oven due to their schedule.
DAVID - Cleveland Heights, OH
WILMA - Brook Park, OH
Chris is very pleasant, excellent mannerism, thank you
WRF560SMYM05 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
KITCHENAID REFRIGERATOR KFIS29BBMS01 nstalled i/m, op test ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd,
AKS3040BSS WHIRLPOOL COOKTOP Customer complaint that all ignitors started arcing and flames lit under burner and came out of burner knob, unit unplugged when tech arrived, plugged unit in, ignitors did not arc, turned on right front burner, unit arced from ignitor switch, unable to remove 3 of the burner heads due to corroded screws, unit needs 3 new orifaces, ignitor switches, and 6 screws, customer does not want repair at this time
MBR2258XES6 MAYTAG REFRIGERATOR Installed new evaporator fan motor, op test good ; Job Cmpltd
WFW75HEFW0 WHIRLPOOL WASHER Customer complaint that is not draining, ran diagnostics no error codes found, ran test cycle, unit completed test cycle, drain pump is working, water drained, unit is operating as designed, also noticed customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube ; Job Cmpltd
WHIRLPOOL DISHWASHER DU930PWPB0 CC of leaking and loud screeching noise when running. Found float built up with grease causing float to stick. Screeching noise coming from pump motor. Disassembled and cleaned float. Ran machine. Motor bearings have failed and pump seal leaking. Would need new motor/ pump assembly. Customer would like ins co to notify her about a cashout or replacement option.; ordrng 1 W10428167 (pump&motor 18799),
WRS325FDAM01 WHIRLPOOL REFRIGERATOR Installed new water line, op test good ; Job Cmpltd
MMV4205DE1 MAYTAG MICROWAVE The door switches where failing i installed new part form ts unit op tested good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS)
WRF757SDEM01 WHIRLPOOL REFRIGERATOR Customer complaint that left fresh food section door does not shut properly and causes condensation build up, leveled unit, op test good ; Job Cmpltd
WHIRLPOOL REFRIGERATOR WRT318FZDM02 CC that machine shut down, no cooling and no lights. This would indicate that machine lost power. Checked outlet. Open ground.. customer should have outlet repaired by qualified electrician and ground fault replaced with normal outlet.; Job Cmpltd,
WHIRLPOOL REFRIGERATOR GI6FARXXY08 Icemaker not making ice. 120v to i/m.. rake keeps rotating and does not stop, no output to valve.. will need new i/m. Will give est. customer will call whirl to see if they will supply new icemaker. Paid sc. good for 30 days. Do not order part.; Job Cmpltd,
FRIGIDAIRE REFRIGERATOR FFHI1817LWB Checked temps, 16 frz, 70 ff... found fan iced up and not running due to doors not closing properly. Used steamer to clear ice. Adjusted doors. Sirflow now good. Optest ok.
WZF79R20DW00 WHIRLPOOL FREEZER Unit set to minumim temp. Alarm is currently is not going off. Changed temps to make unit colder. Advised to monitor. Is issues return contact wpl back for service. ; Job Cmpltd,
WRF540CWBM01 WHIRLPOOL REFRIGERATOR Installed new part unit op tested good ; Job Cmpltd,
KRFF305ESS00 KITCHENAID REFRIGERATOR The set screw was loose. Unit op tested good ; Job Cmpltd
JEC8430ADB WHIRLPOOL COOK TOP The unit is operating as designed the elements heat up shut down on low heat up and stay on on high. Unit tested good; Job Cmpltd,
KRFC604FSS00 KITCHENAID REFRIGERATOR Installed new control and fresh food section evaporator cover, op test good ; Job Cmpltd
WMH31017FS0 WHIRLPOOL MICROWAVE Microwave door was not recieved, instead a control and user interface for a french door fridge was recieved, reordering door; ordrng 1 W10889332 (door/mw), schdld next appmnt for 10/26 THU
MEDC215EW MAYTAG DRYER The unit is heating and the vent was clean. Customer is using the incorrect load cycles for the wash machine which could be causing them to be damp are going into the dryer unit tested good;
MAYTAG REFRIGERATOR MFW2055FRZ00 Checked temps. 45 ff, 21 freezer... found freezer door not closing. Sent pics. Installed new glides sent to customer. Used steamer to remove ice and frost. Found soup spoon stuck behind drawer. This may have been keeping drawer from closing. Tested drawer. Now snaps shut. Optest ok.; Job Cmpltd,
GE REFRIGERATOR GTE18GTHBRBB Checked temps, 8 frz, 37 ff, correct. I/ m not making ice. Found fill tube frozen.. used steamer to clear tube and ice buildup. Checked shut off valve. In line valve is correct. Adjusted cube size. Cycled i/m.. optest ok.;
WHIRLPOOL REFRIGERATOR WRF535SMBW00 ound freezer gasket hanging down. Freezer door frozen shut. Advised customer that she will have to unplug for 24 hrs before we come back so we can open the door. Will need new freezer gasket. Paid dep. office to order part. Cust needs later appt if poss. 2-5 time. ; ordrng 1 W10571960 (gasket-fip 12311), used 1 SHIPPING (SHIPPING AND HANDLING) from stock, , schdld next appmnt for 10/25 WED 2-5, saved tckt [SdLink\298908a.png]
KDTE404DSS1 KITCHENAID DISHWASHER Replaced the control panel. Brought rails back for return. Optest ok. ; Job Cmpltd
106.57912700 KENMORE REFRIGERATOR Installed ice door kit. Op test ok. ; Job Cmpltd,
WHIRLPOOL WASHER NTW4516FW1 CC that machine was draining and filling at same time. Found drain hose laying on floor. Elevated drain hose and advised customer. Ran diag, code for long fill. Cleared code and tested lid lock. Lid lock working properly. Ran calibration and auto test and drain and spin..Optest ok..; Job Cmpltd,
GE REFRIGERATOR PSS26MSTASS Heated gasket in boiling water to remove large wrinkles. Installed gasket and door stop.. optest ok.; Job Cmpltd,
KFIS27CXMS5 KITCHENAID REFRIGERATOR The Left door has a heater strip on it customer states that there is moisture building up on the machine upon arrival I do not see any moisture. Customer also told me it only happens on really hot days. It’s a good chance it was extremely humid days and that here strip cannot keep up.
WFW95HEXW2 WHIRLPOOL WASHER CC that the unit will not power on Nd the bellow is full of mold. Checked the outlet 120v. Ran diag f6e2 COMMUNICATION ERROR UI TO CCU . Ran the c0 test. Checked the connection to the ui and control, good. Unit is working as designed. Advised cust the bellow is not covered under the warranty for mold. Optest ok.; Job Cmpltd
MHW3505FW1 MAYTAG WASHER Found interface not responding. Cust states it got very hot to the touch. Power to interface checks good. Main control good. Needs interface replaced. ; ordrng 1 W10911040 (INTERFACE),
MVWC400XW0 WHIRLPOOL WASHER CC that the clothes come out wet and there is a clicking when she starts a new load of laundry. Ran a normal load with 6-8 bath towels, agitated. Went to a drain and spin, spun the clothes out. Ran diag, no codes, auto test, good. Checked underneath the pulley, shifter, the belt are good. Running as designed. ; Job Cmpltd,
KITCHENAID DISHWASHER KDTM354DSS4 Top rack wont stay up and disp won't stay closed. Found disp lid broken and rack adjuster broken. Will need both. Office to order parts. R/S per cust req.; ordrng 1 W10861000 (DISPENSER) and 2 WPW10546503 (RACK ADJUSTER)s, schdld next appmnt for 10/26 THU !,
WTW5000DW1 WHIRLPOOL WASHER CC that the unit does not put a lot of water into the machine. Ran a calibration. Threw in 6 bath towels on a normal wash, filled agitated. Ran a drain and spin. Optest ok. ; Job Cmpltd
ET1PHKXPQ08 WHIRLPOOL REFRIGERATOR The unit is not cooling the evap fan is getting power. The fan was seized up when I took the back cover off needs new fan; ordrng 1 WPW10189703 (FAN)
E32AR75JPS0 ELECTROLUX REFRIGERATOR , Found paper town balled up behind gasket. Rmoved. No sealing. Advised to monitor. Op test ok. ;
MAYTAG WASHER MVWX655DW1 Replaced lid lock. Leveled machine. Ran calibration and auto test. Optest ok.; Job Cmpltd,
WHIRLPOOL REFRIGERATOR WRT511SZDW00 Found ff door scrated in several places. Center hinge shim was not installed after doors were removed. This caused door stop to cut a groove in ff door.. Removed and shimmed freezer door. Also, air leak in liner causing frost buildup in freezer. Sealed liner with silicone. Used steamer to clear frost. Will order new ff door.; ordrng 1 LW10646224 (dor-fip), used 1 W10841140 (ADHESIVE) from stock, schdld next appmnt for 10/30 MON
JJW8630DDS JENNAIRE WALL OVEN The lower doors hinge springs are weak. I preheated the unit to 350 after 15 mins the unit tested good. The door not being closed all the way will play on the temperatures not being accurate the other thing is the customer may not be wearing the full duration of a pre-heat cycle; ordrng 1 12002489 (hinge) and 1 W10886919 (LIGHT )
KUDC10IXWH4 KITCHENAID DISHWASHER Found tabs on control panel that lock onto front panel are all broken off. Also, handle tabs are broken. Needs handle and control panel replaced. Cust will be thinking on the repair.
WSF26C3EXB01 WHIRLPOOL REFRIGERATOR Replaced the optic controls. Brought the core back for return. Optest ok. ; Job Cmpltd
WDF320PADS2 WHIRLPOOL DISHWASHER Cust does not have the part. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, schdld next appmnt for 10/24 TUE
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.