Appliance Repair in Cleveland, Ohio
for Cleveland, Cleveland Heights, Brook Park, Fairview Park, Brooklyn, Brooklyn Heights, University Heights, Warrensville Heights, Shaker Heights, Timberlake, Garfield Heights, Highland Heights, Moreland Hills, East Cleveland, OH
Kristina - Cleveland Heights, OH
KATHRYN - Cleveland, OH
Courteous, informative service.
carolyn - Cleveland, OH
The service was great. The technician was very polite and professional.
carolyn - Cleveland, OH
The service was great. The technician was very polite and professional. Repairs were completed as expected.
PAMELA - Highland Heights, OH
Very knowledgeable team. Fast. Efficient.
Fred's Appliance is great!
LESLIE - Highland Heights, OH
We needed servicing of our KitchenAid dishwasher. Brian came to our home with a trainee, also named Brian. They arrived on time and spent considerable time assessing our problem, which turned out to be more complex than a wearing gasket. Brian diagnosed the situation, teaching the younger Brian why he did what he did. Brian took apart the entire front of the dishwasher and corrected several faulty situations including ones due to sloppy construction of the dishwasher by the company. Our dishwasher now again works beautifully and I believe that it is in many ways better than when we first bought it. Brian explained to us what the problems were and how he planned on remedying them. His logic was faultless. Very careful with our home which we really appreciated. In our minds, Fred's Appliance is the best appliance repair company in the area. They are definitely worth waiting for!
LOREN - University Heights, OH
VLADIMIR - Highland Heights, OH
GLADYS - Cleveland, OH
JEROME - University Heights, OH
hope - Fairview Park, OH
Professional, courteous and effective.
Erika - Fairview Park, OH
Fixed our problem quickly and prevented the chance of a fire.
WILLIAM - Garfield Heights, OH
Slight delay, no problem. Taken care of quickly.
haiyan - University Heights, OH
Lamenda - Cleveland, OH
Very Professional and Friendly
michael - Shaker Heights, OH
The only critical comment is that it took over a week to get an appointment,,,,,Chad did explain the current situation of additional geographic coverage of territory and that addition technicians were be hired to reduce response time.
DARYL - Cleveland Heights, OH
ZACH - Moreland Hills, OH
The woman who came to repair our dishwasher was professional, informative, and pleasant. She was very helpful in describing what the issue was and how we could prevent it in the future. Top notch service!
Fast and simple
ALLIE - Cleveland, OH
good service and repair
RICHARD - Shaker Heights, OH
Fred's offers excellent communication with customers and prompt repair of appliance.
great service and technician
GLORIA - Cleveland Heights, OH
knowledgeable and friendly technician. answered my questions and made helpful suggestions.
NANCY - Moreland Hills, OH
The technician did a thorough inspection
ETHEL - Cleveland Heights, OH
JERRY - Cleveland, OH
JESS - Highland Heights, OH
Guys fixed fast and neatly
MARY - Cleveland, OH
Fair price, excellent service
SHEILA - Highland Heights, OH
Chad is a really friendly and extremely competent repairman. The company keeps you informed as to when the technician will arrive, which is very reassuring. He fixed our appliance quickly and informed us along the way what it would cost. It was a fair price, we felt and he fixed it very quickly and efficiently. We were so pleased with the whole process.
AL - Garfield Heights, OH
The service worker was very accommodating and attentive to our need in correcting the problem with the 2 appliances.
Hose was kinked
ANDREW - Cleveland, OH
Great Service. Very Knowledgeable.
ROZANNE - Cleveland, OH
WFE515S0ES1 WHIRLPOOL RANGE Installed hinges and receivers, op test good ; Job Cmpltd
FRIGIDAIRE REFRIGERATOR FGHC2342LF3 Replaced solenoid and container. Tested unit. Cube solenoid still not energizing. Checked voltage on solenoid. 45 volts when paddle is pressed. Board was damaged when solenoid shorted out. Will also need main board replaced. Office to order part. Will r/s customer. Ship part to same as before attn: James.; ordrng 1 5304499075 (MAIN BOARD 14343), schdld next appmnt for 1/31 WED !,
KSSS42QDX04 KITCHENAID REFRIGERATOR Complaint that the unit doesn’t make ice. Checked ice maker and found to run when jumping T-H. Let unit cycle and found the valve to energize but not let any water in due to being blocked. Unit needs valve ; ordrng 1 W10853654 (valve-inlt), schdld next appmnt for 1/31 WED
LFBD2409LW0B FRIGIDAIRE DISHWASHER Installed new door seals, op test good ; Job Cmpltd
FRIGIDAIRE STACK W/D FLEB8200FS1 Found vent disconnected. Pulled stack unit out and reconnected and taped vent. Ran test cycle. No leaks. Op test ok.;
MGR5775QDB MAYTAG RANGE CC that the oven takes to long to heat. Heated oven to 350. Advised cust to calibrate the temp is on page 15 in owners manual. Showed how to calibrate the unit. When gas turns off there is a popping noise. Removed the panel. Turned the oven on with panel off, popping noise went away. Readjusted the panel. Ignitor 3.5 amps. Called tl Rick advised me that the popping sound is normal. Optest ok; Job Cmpltd
WHIRLPOOL DRYER LEB6300LW0 Machine runs with door open. Found broken door switch. Replaced from t/s. Op test ok.; used 1 WP3406107 (SWITCH) from stock, , Job Cmpltd,
WHIRLPOOL RANGE WFG505M0BB1 Found failed Ignitor. Replaced Ignitor that was pre ID,d.. tested unit. Adjusted top burners. Optest ok. ; Job Cmpltd,
MAYTAG REFRIGERATOR MRT118FFFH01 Machine making a vibrating or buzzing noise. Removed back panel. Moved suction line to stop vibration. Also, sealed air leaks in liner with silicone to stop warm air migration.; Job Cmpltd,
WOD51EC0AB01 WHIRLPOOL WALL OVEN ustomer complaint that oven temperatures are off, started bake in upper and lower ovens for 350 degrees, temperature after 20-25 minute preheat at 427 degrees(upper) and 409 lower, unable to adjust offset low enough to correct, unit needs control and oven temperature sensors ; ordrng 1 W10803217 (cntrl-elec) and 2 WP74008369 (sensor- ov)s, schdld next appmnt for 1/30 TU
KRFF302ESS01 KITCHENAID REFRIGERATOR Complaint that the unit makes a lot of noise when running. Unit not running when arrived. Tech adjusted temps to get unit to turn on. Unit started up and found the damper motor to have failed causing the sound. Tech adjusted damper to halfway open and unplugged to stop the sound until replaced. Ordering damper. Tech also found no water supply to unit and the ice maker in the on position also causing some of the unwanted sounds. Tech unplugged the ice-maker power to prevent sounds. ; ordrng 1 WPW10594329 (control), schdld next appmnt for 1/30 TUE
MAYTAG REFRIGERATOR MFI2570FEZ00 Turned water on to refrigerator. Water immediately started to pour from icemaker. Disconnected icemaker and connectors to valve but still pouring water. Valve is seized open. Office to order water valve.; ordrng 1 WPW10312696 (water inlet valve), schdld next appmnt for 1/29 MON 1-4
MAYTAG WASHER MVWB835DW1 CC that machine sometimes not spinning good. Ran diag, fault code for overload condition. Also, hot and cold water lines reversed. Corrected hoses. Ran calibration, auto test and drain and spin. All functions normal. Op test ok.; Job Cmpltd,
KUDC10FXSS5 KITCHENAID DISHWASHER Installed new user interface, op test good ; Job Cmpltd
GSD4000N20BB GE DISHWASHER Customer complaint that spray arm needs replaced and cannot be removed, removed old spray arm and replaced with Customer supplied part# WD22X10054 op test good test good; Job Cmpltd
KBFS25EWMS8 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not making ice, jumped t-h on ice maker, ice maker did not start, ice maker is recieving 120vac, unit needs new ice maker, installed new ice maker, op test good ; used 1 W10884390 (ICE MAKER ASSY) from stock, Job Cmpltd
NGD4655EW2 AMANA DRYER Installed new thermal cut off kit, op test good ; Job Cmpltd
WMH31017FW0 WHIRLPOOL MICRO OVEN Installed new cams and switches, op test good ; Job Cmpltd
MVWX655DW1 whirlpool washer Installed control. Op test ok. ; Job Cmpltd
WFG505M0BB0 WHIRLPOOL RANGE Customer complaint of f1 error code, confirmed, unit needs new control and oven temperature sensor, part recieved was console not control, ordering control; ordrng 1 WPW10556710 (cntrl-elec BLK), schdld next appmnt for 1/29 MON
WRF757SDEM01 WHIRLPOOL REFRIGERATOR Customer complaint that fresh food section evaporator froze solid, customer defrosted fresh food section evaporator with hair dryer , found fresh food section evaporator thermistor installed in wrong position, installed in correct position , op test good ; Job Cmpltd
WRT311FZDT00 WHIRLPOOL REFRIGERATOR Installed new rollers, op test good ; Job Cmpltd
RBS245PRS00 WHIRLPOOL WALL OVEN Installed control and oven temperature sensor, op test good ; Job Cmpltd
RBS245PRS00 WHIRLPOOL WALL OVEN Installed control and oven temperature sensor, op test good ; Job Cmpltd
WDT720PADM2 WHIRLPOOL DISHWASHER Replaced the parts listed. The end tab is missing will need a new stop tab. Called SM to order part. Cust can install part. ; ordrng 1 WPW10082861 (stop)
KRFF302ESS01 WHIRLPOOL REFRIGERATOR CC that the Im make 2 batches of ice then stopped. Jumped t to h unit cycled and filled. Optest ok. ; Job Cmpltd
MVWC6ESWW0 MAYTAG WASHER CC that the unit will fill and drain the does not rinse or spin. Ran an express load with towel unit filled and agitated advanced the timer and unit drain and spun. Will need a new timer. Cust does not want to repair at this time: Job Cmpltd
WFG320M0BW WHIRLPOOL RANGE CC that the light does not work inside the oven. Checked the bulb, good. Removed the back panel. Checked the bl and WH wires for voltage, 0 volts. Ohmed out the wires 23ohms. Will need a new control. Called SM to order part. ; ordrng 1 W11113908 (CONTROL WHITE), schdld next appmnt for 1/26 FRI
WHIRLPOOL RANGE WGE745C0FE00 Customer complaint of f3e0 error code, confirmed, oven temperature sensor resistance is with range unit needs new control; ordrng 1 W10877730 (cntrl-elec), schdld next appmnt for 1/29 MON !,
MFF2558KEW whirlpool refrigerator Installed parts listed. Op test ok. ; Job Cmpltd
KGCT055GBL1 kitchenaid cook top Unit is working correctly at this time. Unable to duplicate.
SHC450000 whirlpool compactor Installed drive gear and drawer assy. Op test ok. ; Job Cmpltd,
MVWX655DW maytag washer CC that clothes are not getting wet. Cust is overloading the machine. Advised cust 6-8 bath towels is a normal load and 1-2 tablespoons of detergent. Ran a normal load and a drain and spin. Optest ok. ; Job Cmpltd
NMWS336FS0 frigidaire washer that the unit had a rubber burning smell, didn't drain and there is a load noise when it's spins. Removed front panel and found rubber pieces and oil on the floor of the unit, will need a gearcase. Called SM to order part. Cust does not want to repair.
MVWC565FW1 maytag washer Customer complaint that unit does not fill with water and makes noise, ran diagnostics no error codes found, customer identified noise as unit agitating, sound is normal, started normal wash cycle, unit filled to normal level, unit is operating as designed, advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent ; Job Cmpltd
WHIRLPOOL REFRIGERATOR WRX988SIBM01 Not cooling in freezer or refrigerator compartment. Tested three way valve, tested ok. Office to order evaporator and dryer.; ordrng 1 W11116006 (evaporator) and 1 WPW10143759 (dryer), schdld next appmnt for 1/26 FRI ! [***],
KITCHENAID REFRIGERATOR KRFF302EBS00 Icemaker not sending voltage to water valve. Office to order icemaker. Icemaker that was in van stock was damaged and needs replenished.; ordrng 1 W10884390 (icemaker), schdld next appmnt for 1/25 THU
MVWX655DW1 MAYTAG WASHER Customer complaint that unit turns on on its own, ran diagnostics no error codes found, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
NGD4655EW2 AMANA DRYER Installed coils, op test no good, found thermal cut off, thermal cut off was recieved broken(see pics), ordering thermal cut off kit ; ordrng 1 279769 (thermal cutoff), used 1 279769 (THERMAL CUTOFF) from stock, schdld next appmnt for 1/22 MON
MHW5500FW1 MAYTAG WASHER Customer complaint that unit does not fill with hot water on normal cycle , Control has been replaced, customer states now that cycle times are not correct and unit still doesn’t fill with hot water, customer states whirlpool told him correct part number is w11051515, this part subs to w11201286 in marcone look up, box control came in has part number w11201286, part number on control in box is w11195087, part number installed in unit is w11195087, started normal wash cycle, called whirlpool techline spoke with Steve, ran diagnostics no error codes found, started test cycle, control is sending 120vac to hot water valve, hot water valve opened, whirlpool techline deemed unit is operating as designed file number 7720991959, customer does not agree,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Arrived on time, very friendly, professional, and knowledgeable. Dryer wouldn't heat. They spent almost an hour testing all parts of the dryer to figure out what the problem was. Turned out the dryer timer needed to be replaced. They told me I should buy a new timer on Amazon for $60 and install it myself. They showed me how to install it. They told me they could install a new timer right then and there but the charge for that would have been nearly $400. I have since received my timer and installed it easily myself and my dryer is fixed! Very pleased with this company!
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.