Appliance Repair in Cleveland, Ohio
Local Reviews
for Cleveland, Cleveland Heights, Brook Park, Fairview Park, Brooklyn, Brooklyn Heights, University Heights, Warrensville Heights, Shaker Heights, Timberlake, Garfield Heights, Highland Heights, Moreland Hills, East Cleveland, OH
Powered by Fluid LOCALPrompt and competent
Marianne - Fairview Park, OH
Excellent Service - Under Warranty
Sheri - University Heights, OH
Great Service!!
Lorionta - Cleveland Heights, OH
The technican Al was great! Not only does he know what he's doing, but he was so personable that he made me feel so comfortable around him. Service was great and quick!
Great, Friendly Service
Maureen - Cleveland, OH
Brian was very prompt and very friendly. Knowledgeable repairman.
Victor
Victor - Cleveland, OH
Corey was great. Neat, fast, and through.
She was great! Stayed a long time to find the problem.
Bruce - Cleveland Heights, OH
Technician great. Customer Service staff (call center of 2 people) horrible!
Mervat - Cleveland, OH
Really pleasant and professional. I trust his work.
Good service, representatives were polite
Mary - Cleveland Heights, OH
There was a scheduling problem. They originally , awwek before the service date, said they were to be here in the afternoon window. Instead the day before they scheduled us for the morning window. Relying on the first statement we scheduled another person for the morning window. I didn’t want to turn your service away so of course they both arrived within 10 minutes. But, we did get all the problems resolved by your servicemen. Thank you
Response from Fred's Appliance Service:
Hi Mary, Thank you for taking the time to submit your review! We apologize for any confusion with scheduling. We always call and email 2 days for the scheduled appointment date with a three hour timeframe. Since we can't predict the exact amount of time it will take to diagnose appliances and complete repairs, we have to provide these 3 hour windows. We are glad to hear everything worked out and your unit is up and running again! Thank you! The Fred's Team
Great Service!
Ryan - Cleveland, OH
Service was great! My problem was fixed quickly and explained to me very well. Thanks Corey!
Hanging stove door
Seanine - Cleveland, OH
I loved that they sent a picture of who would be coming. I loved that they called and said how long it would take them to get there and he was a gem. young, professional, and authentic. He was efficient. My score of a three star in respect to convenience has nothing to do with Freds or Cory. I would just like it if all service providers could tell you where you in in order of service so that you are not wasting hours waiting. Someone has to come up with a better system...
great service and very informative
Kathy - Cleveland, OH
I was kept informed all through the process, phone calls, emails, when he was on the way. I think the service was great and will let my friends know how wonderful you are.
washer part broken
Esther - University Heights, OH
Jeff was just fine.
Owner
Monique - Cleveland, OH
Came around expected time.how ever workers didn't come back with dryer tubing that was bent during the time of fixing the dryer That never came back as stated. Lint all over the basement..heat circulates all day from the dryer. Please call to take care of this matter. Men were very professional.
Response from Fred's Appliance Service:
Hello Monique! Oh No! Thank you very much for your comment...we will be calling you shortly to address. Thanks again -The Fred's Team
Fred's
Caroline - Cleveland Heights, OH
Brian took time to courteously explain everything to my husband.
Great service
Gregory - Cleveland Heights, OH
Professional & Attentive
Great service
William - University Heights, OH
Glad it was still under warranty!
Dorothy - Cleveland, OH
If this had not been covered under warranty it would have been more than half the cost of a new machine. The parts were expensive.
Fred is the best!
Kristine - Cleveland, OH
Good and very prompt service!
Took two trips, but in the end it was fixed
Gary - Brooklyn, OH
My Whirlpool washer was not putting enough water in to wash. Paul, came, replaced a water inlet valve, but it did not solve the problem. He said the control board was bad, and ordered it. Next week after a short time, he was finished. Now the Whirlpool washer is back to normal and the water level is fixed. Thanks
Great service
Judy - Cleveland, OH
Jeff was awesome!!!
Susan - University Heights, OH
great service
John - Garfield Heights, OH
We had another great experience with Fred's. always professional. prompt and clean, we always recommend Fred's to friends.
The techician was prompt and very knowledgeable.
Donita - Cleveland, OH
I would recommend her services to family and friends.
Nice technician. Pricey service call
Greg - Highland Heights, OH
Nice, knowledgable technician. Service call price was very high considering there was no work done - only could offer advice to purchase new machine. Also provided unrealistic quote for repair if I chose to keep my machine.
Response from Fred's Appliance Service:
Hello Greg! Thank you so much for your feedback. I've reviewed your workorder. We found the gearcase failed in your washer. With regret, this is the worst possible (and most expensive) scenario for a washer repair. We're very sorry this ended up being the case! 🙁 Thanks again for your comments, and have a great weekend. -The Fred's Team.
Great customer service, pricing could have been a little cheaper
Mary - Warrensville Heights, OH
Chad is a very pleasant and personable person during my encounter with him. He was also very patient while waiting on a lengthy phone call from my home insurance company to give authorization to completing the repair so that I could be reimbursed for services rendered. He was prompt in arriving at my home at the schedule time that I was expecting him. Very knowledgeable in completing the repair to my satisfaction. My only complaint is that I've only had my refrigerator for 2 years and It should not be in need of any repairs in such a short period of time; especially a new motor. Other wise I was very satisfied with the service. Thank you
Great secretary that took the time to schedule my repair to get it done as soon as possible since it was urgent!
Kathleen - Highland Heights, OH
Contractor used for dishwasher repair
Taylor - Cleveland, OH
Very professional service
Great service
Watch - Cleveland, OH
Impressed by our tech’s knowledge and professionalism
2270 noble
Willie - Cleveland Heights, OH
Great
Fred's appliance Service
Corrine - Cleveland, OH
Corina B was extremely professional, and discovered that my dryer was working fine, it was my electrical 220 line.
Corina B.
DISHWASHER WHIRLPOOL KUDS30IXSS4 "CC that the unit is not cleaning the top rack. Ran diag and calibration 10-1 dispenser electrical problem, 6-1 low no water, 6-2 fill valve, 6-6 cool water. The UI the delay is flashes when it’s not pressed. Will need a UI and pump and motor. Cust does not want to repair"
Corina B.
DRYER WHIRLPOOL WED75HEFW1 "Cust showed pop, sent pic. CC that the unit is not heating. Found there is only 120 volts going to the unit. L1 to n 0 volts l2 to n 120 volts. L1 to l2 120 volts. Will need an electrician. Optest ok."
Corey L.
RANGE WHIRLPOOL WFG515S0EW1 "Customer complaint back left burner not working, found pop through service matters, confirmed back left burner not spinning, knob is ok, switch is bound up, unit needs new back left burner valve; ordrng 1 WPW10279614 (BRNR-VLV )"
Brian M.
DISHWASHER MAYTAG MDB8959SFZ4 Customer showed pop took pic purchased 3-14-2018Customer also has a 3 year warranty as well Cc of unit not letting basket to go in all the Found basket adjusters not properly adjusted Fixed adjusters OP TEST OK
Corina B.
COOKTOP GAS WHIRLPOOL JGD3430WS00 "Replace the parts list. Will need the screws and the front burner. The wrong burner and screws were order SM need to look into finding the correct screws. The ones listed are to short; ordrng 1 74007736 (burner asy), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 The fridge compartment is between 45 and 50° there is no massive amount of frost buildup on the fresh food evaporator all the temperature sensors tested good diagnostics mode everything tested good needs a new control; ordrng 1 WPW10675033 (CONTROL )
Paul P.
DRYER MAYTAG MGD6000XW2 "Replaced main control, UIcontrol, thermal cutoff. Ran dryer on test cycle. Dryer is now operating properly."
Dan H.
REFRIGERATOR KITCHENAID KSCS25FVMS02 "Installed new dispense core control, op test no good , called whirlpool techline spoke to Leon, performed user interface tests, flow sensor in smart valve is showing failed, unit needs new smart valve per tech line, file number 7723147556 TWO TECHS TO PULL FRIDGE OUT; ordrng 1 WPW10159840 (valve)"
Dan H.
WASHER WHIRLPOOL WTW556DSQ0 "Customer complaint that unit is not spinning, confirmed, transmission is seized, unit needs new transmission, customer does not want repair ; ordrng 1 3360629 (gear case 201.62), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
COOK TOP WHIRLPOOL JED8430BDF "Customer complaint that unit is sparking, Confirmed, infinite switch is shorting out, unit needs new infinite switch; ordrng 1 WP74008248 (switch-inf 70.60), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
WASHER WHIRLPOOL WFW72HEDW0 "Replaced dispenser drawer assembly and handle. Also installed bellow W11106747, supplied by customer, part was in home. Ran operational test, washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Paul P.
WASHER MAYTAG MVWC416FW0 "Installed new agitator, ran on spin cycle. Washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Corina B.
DRYER GAS MAYTAG MGD5700TQ0 "CC that the motor just buzzes. Found the support rollers are worn and the motor windings are bad. Will need a new motor, blower wheel and support rollers. Replaced parts from t/s. Optest ok.; used 1 279827 (MOTOR 13161), 1 349241T (ROLLER KIT 2055), and 1 WP694089 (WHEEL-BLOWER 2472) from stock"
Paul P.
DISHWASHER AMERICANA ADW1100N35WW "Unable to separate impeller from pump housing, dishwasher would need whole assembly replaced. Customer has not decided to replace pump assembly, will need reimbursed parts and labor. Job is incomplete, until refund is issued.; saved tckt"
Paul P.
WASHER MAYTAG MVWC300XW1 "Installed actuator, calibrated, balanced and performed drain, spin and agitate tests. Washer is operating properly. Did not set down mitigation mat, washer is in basement near floor drain."
Dan H.
FREEZER FRIGIDAIRE LFFH17F3QWA "Installed new thermostat, op test good"
Dan H.
WASHER MAYTAG MVWX500XW0 "Customer complaint that unit gets stuck on sensing, ran diagnostics found f2e1(stuck key), f1e2(motor control fault), f7e1(basket speed sensor fault), and f0e5(off balance load), unit is starting cycles on it own, light flashing all over user interface, unit needs new control, customer does not want repair ; ordrng 1 W10393448 (cntrl-elec 320.14), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DISHWASHER WHIRLPOOL WDT710PAHB1 "Cust showed pop, sent. There are 2 receipts one has the correct date wrong model. The second has correct model wrong date. CC that the unit does not drain and does not wash. Checked the control has 120 going to the pump and motor. Will need a new pump and motor. Called SM to order part. ; ordrng 1 W11085683 (pump&motor) and 1 WP8565925 (stop)"
Corina B.
REFRIGERATOR FRIGIDAIRE FFRT18L4JBP Cust model serial do not match the records. Called office. Cust will need to call warranty company to update the model and serial number. When it’s corrected it will need a thermostat ; saved tckt
Dan H.
COOKTOP ELE JENN-AIR JED3430WB01 "Installed element and infinite switches, op test no good right rear switch is still not sending power, reordering infinite switch ; ordrng 1 WPW10215034 (switch-inf)"
Paul P.
DISHWASHER AMERICANA ADW1100N35WW "Unable to separate impeller from pump housing, dishwasher would need whole assembly replaced. Customer has not decided to replace pump assembly, will need reimbursed parts and labor. Job is incomplete, until refund is issued.; saved tckt"
Paul P.
DRYER WHIRLPOOL WED4800BQ1 "Replaced timer and start relay in dryer. Tested dryer. Again has issue with incoming power from outlet, dryer itself is ok."
Paul P.
DISHWASHER GE GDT695SMJ2ES "Found vent cover off inside dishwasher. Repaired vent cover, ran dishwasher on wash and drain cycle. Dishwasher is operating properly. Set down mitigation mat."
Paul P.
DRYER WHIRLPOOL WED4800BQ1 "Replaced timer and start relay in dryer. Tested dryer. Again has issue with incoming power from outlet, dryer itself is ok."
Paul P.
DISHWASHER GE GDT695SMJ2ES "Found vent cover off inside dishwasher. Repaired vent cover, ran dishwasher on wash and drain cycle. Dishwasher is operating properly. Set down mitigation mat."
Jeff M.
RANGE WHIRLPOOL WFG515S0EB Installed new part unit op tested good
Jeff M.
REFRIGERATOR WHIRLPOOL WSR57R18DM02 Installed new part unit op tested good
Corina B.
WASHER MAYTAG MVWB980BW0 "CC that the unit goes into ul. Found oil leaking. Basket comes out. will need bearing, rps sensor, rotor and stator. Called SM to order parts. ; ordrng 1 280146 (rotor) and 1 W10435302 (bearing) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"
Dan H.
WASHER MAYTAG MHWE550WW01 "Customer complaint of f21 error code, confirmed, unit needs new drain pump ; ordrng 1 280187 (pump-water 155.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
WASHER MAYTAG MHW5500FW0 Replaced the UI. Ran a CO test. Started a normal. Optest ok.
Corina B.
WASHER AMANA NTC3500FW00 "CC that he unit is not draining. Ran a rinse and a spin, Unit drained. Optest ok."
Corina B.
MICRO OVEN WHIRLPOOL WMH31017HS2 CC that the side is dent. Found a dent on the side and back of cabinet. Will need new cabinet and wrap. Unit is not repairable. Took pics. Called SM. Called t/l TBor file # 7723218413
Paul P.
DISHWASHER WHIRLPOOL WDF540PADM2 Dishwasher was fixed by customer.
Paul P.
DRYER WHIRLPOOL WED4800BQ1 "Replaced timer and start relay in dryer. Tested dryer. Again has issue with incoming power from outlet, dryer itself is ok."
Brian M.
DISHWASHER WHIRLPOOL MDBH945AWQ Cc that door is hard to open Found latch not releasing the way it should and keeping door stuck closed unless you pull hard to open it Needs latch and striker and handle replaced ; ordrng 1 WPW10275768 (latch-door)
Macaulay G.
RANGE WHIRLPOOL WFG505MOBS3 "Customer complaint of burners not igniting. Could not test gas functions since there’s no gas connection at Lowes. Top 5 burners are sparking properly. Bake igniter is not glowing. Ohmed out higher than average range. Replaced from truck stock. Gas valve has failed, not allowing completion of circuit. Office to order gas valve.; ordrng 1 WP98014893 (valve-gas), used 1 12400035 (IGNITER) from stock"
Corina B.
WASHER WHIRLPOOL WTW8900BC0 "CC that the unit is leaking when using sheet cycle. Started the sheet cycle, found the tub ring is leaking. Willl need a new tub ring. Called SM to order part. Cust is installing part; ordrng 1 WPW10550152 (ring-tub 6968), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian B.
WASHER WHIRLPOOL WTW8000DW5 Replaced gearcase. Ran calibration and auto test.. op test ok..
Brian B.
WALL OVEN WHIRLPOOL MGR6772BDS "Found pads not working properly and F7 code. Will need new oven control. Part is NLA. Cannot repair. Part # 74007954. Paid sc, did not repair."
Brian B.
WASHER GE GFWS2605F0RR Replaced main control and UI panel. Programmed mod number. Ran test cycle. Op test ok.
Warranty
1 Year Parts Warranty
90 Days Labor (on installed parts)
30 Days on Service Call
LEGAL STUFF
Warranty applies only when you have paid us directly for a particular repair. Otherwise, your warranty is only the duration of the warranty you have with the manufacturer and/or extended warranty company. Our warranty does not cover food loss or loss of use. Single family home use only. Your product must be installed as per manufacturer guidelines and properly maintained to be eligible for our warranty.
