Appliance Repair in Cleveland, Ohio
for Cleveland, Cleveland Heights, Brook Park, Fairview Park, Brooklyn, Brooklyn Heights, University Heights, Warrensville Heights, Shaker Heights, Timberlake, Garfield Heights, Highland Heights, Moreland Hills, East Cleveland, OH
WILMA - Brook Park, OH
Chris is very pleasant, excellent mannerism, thank you
PAUL - Shaker Heights, OH
Awesome job professional service
JOYCE - Cleveland Heights, OH
It was good to see Corina today. She did a Awesome job .She explained about the oven, do's and don't, Leveled the oven. Replaced the panel on the left side of the oven, which had obtained a scratch area during shipping. It was good to see a FEMALE come to your home. I am a senior this was nice.
JIM - Brooklyn, OH
Outstanding service. They fit us in their busy daily plan, because my wife and i work full time. THANK YOU! A+
Great and very helpful service!
BRIAN - Cleveland Heights, OH
Knowledgeable and shared info about HE washers which I was not aware of- professional and courteous. Would recommend to others!
good service and prompt
SUSAN - Cleveland, OH
MICHAEL - Cleveland, OH
Arrived on time and explained what repairs they did
nice job. very flexible.
DAN - Cleveland, OH
ANDREW - Cleveland Heights, OH
MARIANNE - Fairview Park, OH
Prompt and knowledgeable
Great service, fast response
FREDERIC - Shaker Heights, OH
Will use again.
Problem with stove resolved
DONALD - Fairview Park, OH
Brian fixed the problem and all is fine.
DONALD - Fairview Park, OH
Serviceman resolved our problem and all is happy.
Robert was very efficient, courteous and professional!
DEBRA - Cleveland, OH
Susan - Cleveland, OH
Dan even checked our vents. He was very professional
Excellent service and very informative
FRANK - Cleveland, OH
TIM - Brook Park, OH
STEPHEN - Cleveland Heights, OH
The only negative thing was Robert showed up earlier than scheduled, which wasn't totally surprising having tracked his progress on the link, which kind of inconvenienced me since I'd wanted to take the dog out, but he made up for it by being quick in the repair. He answered all my questions well and I felt like we got our money's worth.
Above and Beyond
BRIDGETTE - Shaker Heights, OH
I called for one problem , which the tech took care of in a few minutes. However, he noticed two other issues that I was not aware of and repaired them as well.
JUDY - Garfield Heights, OH
ROBERT - Highland Heights, OH
Prompt, fast, pleasant
WENDALL - Cleveland Heights, OH
very nice great service
ANDREA - Fairview Park, OH
CINDY - Highland Heights, OH
Please reference Richard Six
ROBERT - Cleveland, OH
RICHARD - Highland Heights, OH
Corina was so professional as she repaired our washer and replaced our gasket on our refrigerator. She was very helpful and personable. It was a pleasure having Corina service our appliances. Corina certainly is proud to work for your company!
KELLY - Cleveland, OH
He looked up an item that I had bought and told what to do, thanks
JOYCE - East Cleveland, OH
He was polite and willing to look up a product for me that I had bought from Whirlpool.
Very courteous and pleasant
SARAH - Cleveland, OH
Jeff arrived within the time window given. He was courteous and answered all of my questions. My machine is up and running;)
RICHARD - Cleveland, OH
WFG515S0ES1 WHRILPOOL RANGE Found baking sheet hitting ignitor wire. Removed sheet. Op test ok. Advised on storage drawer loading. ; Job Cmpltd,
KRMF706ESS01 KITCHENAID REFRIGERATOR Replaced all doors. Op test ok. ; Job Cmpltd,
MVWB835DW0 MAYTAG WASHER Installed new user interface, op test good ; Job Cmpltd
NTW4605EW0 AMANA WASHER Suspension checks good. Unit not level. Leveled out unit. Ran calibration and service mode. Advised on loading and pausing to balance loads. Op test ok. ; Job Cmpltd,
WRT518SZFM00 WHIRLPOOL REFRIGERATOR Fiund door sagging and rubbing on bottom of liner. Adjusted door. Op test ok. Advised it will take time for frosting to completely go away. Cust wanted to thank office for their constant communication and service. ; Job Cmpltd,
WRS325FDAM04 WHIRLPOOL REFRIGERATOR Turned water on. No leaks found. Ran water through door. No leaks. Found filter not in all the way. Possible it was leaking from filter. Cust has never replaced filter. Advised to replace filter and monitor. Op test ok. ; Job Cmpltd,
CAW8350EW1 WHIRLPOOL WASHER Found unit running with load in it. Unit was filled to max water elvel when tech arrived. Advised on settings and how sensing works. Op test ok. ; Job Cmpltd,
MVWC565FW0 MAYTAG WASHER Water keeps dripping into machine. Valve has failed. Will need new water valve. Office to order part.; ordrng 1 W11038689 (WATER VALVE)
MEDB835DW1 WHIRLPOOL DRYER CC that normal cycle not working. Ran a load with wet clothes on normal. Turned off after 6 minutes. Ran diag. F3E2, moisture sensor. Per tech sheet, can be sensoror control. Sensor harness ohms out ok Will give est on sensor harness and control. Cust does not want to repair at this time.
MVWB835DW0 MAYTAG WASHER CC that machine gets stuck in rinse and kept filling and draining. Ran diag, foe3, overloaded and f0e5, off balance. Ran calibration and auto test. Completed .. ran rinse and spin with clothes. Machine completed and clothes were spun out. Machine working properly. Advised cust on how to handle off balance loads and how to do just spin cycle. Optest ok.; Job Cmpltd,
WRT541SZDB00 WHIRLPOOL REFRIGERATOR Installed new freezer section door, op test good ; Job Cmpltd WRT541SZDB00 WHIRLPOOL REFRIGERATOR Installed new fresh food section door, op test good ; Job Cmpltd WRT541SZDB00 WHIRLPOOL REFRIGERATOR Installed new freezer section door, op test good ; Job Cmpltd
WFG515S0EW1 WHIRLPOOL RANGE Installed parts listed. Op test ok. ; Job Cmpltd,
ADB1100AWB5 AMANA DISHWASHER Heated dry option not illuminating, not drying dishes either, ran diagnostics to check heater, LED did not illuminate when invoked either, needs board either way, allowed cycle to finish to observe heater operation, heater is functioning correctly, issue is not knowing when it is selected due to board LED, ordering board; ordrng 1 W10817282 (cntrl-elec)
GDT680SSH7SS GE DISHWASHER Techline. Unable to determine fault. Advised likely something is stuck in diverter. Removed top of diverter. No debris. Found diverter ordered does not match. Timing from control is working correctly. Need to reorder diverter and also a wash motor. Office to please see pics of diverters. ; ordrng 1 WD18X21678 (DIVERTER, PASSIVE) and 1 WD26X23258 (PUMP KIT),
WFG540H0ES1 WHIRLPOOL RANGE CC that oven not getting hot enough. Set to 350.. let stabilize.. temp was a little low. Entered calibration and set offset to + 10. Tested again optest ok. Adjusted low flame setting on top burners. ; Job Cmpltd,
GSS30C6EYY03 WHIRLPOOL REFRIGERATOR Inspected and installed door, i/m cycled and filled, disp working, op test ok; Job Cmpltd
KDFE304DSS0 KITCHENAID DISHWASHER Installed new door seal, op test good ; Job Cmpltd
JTP35SM2SS GE WALL OVEN Lower oven working correctly. Upper ovens bake element open. Needs replaced. ; ordrng 1 WB44T10105 (element bake asm (21)
WTW4815EW0 WHIRLPOOL WASHER Customer complaint that unit fills with water and then does not advance, ran diagnostics found shifter fault code, confirmed shifter is not working replaced, op test good whirlpool auth Waz6f00epl1 covers full repair ; used 1 W10913953 (ACTUATOR ) from stock, Job Cmpltd
MAYTAG OTR MICROWAVE MMV5208WB1 Replaced control board. Tested unit. Optest ok. Brought back core for return.; Job Cmpltd,
WHIRLPOOL RANGE WEE730H0DS0 , Replaced cooling fan that was ore id'd.. cleared code.. heated oven on bake and broil. No codes. Optest ok.; Job Cmpltd,
KODE500ESS02 KITCHENAID WALL OVEN Installed new part unit op tested good ; Job Cmpltd,
JGC8536ADS JENN-AIR COOKTOP Customer complaint that front right burner is not igniting, found ignitor is cracked, removed burner head, unable to remove ignitor from burner head as screw is rusted and stripped, ordering burner head and ignitor; ordrng 1 74007735 (burner asy) and 1 WP74009336 (ignitor) and 1 WP8273062 (screw), schdld next appmnt for 8/24 THU
KEBS109BBL00 KITCHENAID WALL OVEN Customer complaint that display went blank after using broil, found thermal fuse open, jumped out thermal fuse, user interface lit, unit needs new thermal fuse, installed new thermal fuse, op test good ; Job Cmpltd
WMH31017FS WHIRLPOOL MICROWAVE Customer complaint that units door will not close, confirmed, found door cams stuck in door closed position, corrected, op test good ; Job Cmpltd
WRT311FZDW00 whirlpool refrigerator Replaced toe panel, had to fight to get it on, clips were slightly warped but I was able to bend them back, op test ok.; Job Cmpltd,
MFT2776DEE02 MAYTAG REFRIGERATOR CC that the fz is not freezing. Fz 75 ff 54 removed the fz cover no frost on the fz evap and fan is not running. Ff evap is frosted. Ran step 4 to see the frost pattern on the fz evap. Cust pulled unit out, tight spot. Checked to see if the 3 way valve is plugged in. Found frost on the suction tube. Ran diag found the ff thermistor is open. Will need a new thermistor. Called BB to order part. ; ordrng 1 W11033168 (HARNESS), schdld next appmnt for 8/24 THU
SXDE25JBL AMANA REFRIGERATOR Customer complaint that unit is not making ice, and water has filled the freezer, found icemaker fill tube disconnected, when icemaker cycle water is just pouring into the freezer, reattached fill tube, op test good ; Job Cmpltd
MGR8700DS3 MAYTAG RANGE Customer complaint that oven is not reaching set temperature, ran diagnostics, no error codes found, started bake for 350 degrees and waited 20-25 minutes for preheat, temperature after preheat at 320 degrees, adjusted temperature offset up 30 degrees, op test good ; Job Cmpltd
TGS326RD0 WHIRLPOOL RANGE Installed new ignitor and burner bases, op test good ; Job Cmpltd
WRT771RWYW01 WHIRLPOOL REFRIGERATOR CC that there is frost, ice and the im is not working. Found the fz door was not hitting the door frame. Leveled the unit, siliconed the fz frame. Tried jumpering the im, did not move. Is getting 120v to the im. Replaced the im from t/s. Found the drain tube was clogged, steamed the drain tube out. Optest ok. ; used 1 4317943 (ICEMAKER 12359) from stock, Job Cmpltd
FGHS2631PF4A FRIGIDAIRE REFRIGERTOR Replaced parts listed. Filled i/m. Optest ok. ; Job Cmpltd
NTW4516FW1 AMANA WASHER Customer complaint that unit is not draining, tub full of mulky water, removed water, found debris in pump as well as what appeared to be concrete dust in the drain tube, completed service cycle, op test good ; Job Cmpltd
JEC9530ADS JENN-AIR COOK TOP Cust left for 10-15min. Could not sign disclaimer. Cooktop glued in place, no screws holding the cooktop in place.. When using putty knife the cooktop cracked. Brought parts back for return
KRFF507ESS01 KITCHENAID REFRIGERATOR RC defrost issue, needs harness/fan/thermistor, ordering; ordrng 1 W11033168 (HARNESS)
GTDP490ED2WS GE DRYER Installed new belt, op test good ; Job Cmpltd
AMANA DRYER NED4655EW1 achine not drying. Pulled vent off back of dryer. House vent filled with wet lint and bird nest. Customer has not had vent cleaned out yet.. sent pic. Removed and cleaned out blower housing. Ran dryer. Optest ok.. Advised cust that he cannot use dryer until he has vent cleaned out as this is a serious fire hazard. ; Job Cmpltd,
MAYTAG DRYER MGDX655DW2 Removed and straightened front panel where clip mounts. Reinstalled front panel. Straightened leg mounting area and screwed legs in.. optest ok.; Job Cmpltd,
MAYTAG RANGE MGR6600FZ CC that display was dim and oven not lighting. Display is normal brightness now and oven is lighting. Checked outlet. Correct polarity and ground. Voltage is 119v. Reset all connectors and ribbon cable on control. Adjusted feet to level machine. Tested oven and and all burners. All functions normal. Optest ok.; Job Cmpltd,
WHIRLPOOL WASHER WTW5000DW1 Replaced motor. Ran test cycle. Optest ok.; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Your technician, Jeff, just left so I can write my review. I have been very impressed with this business from day one, very businesslike, very professional, very helpful. The ease of scheduling an appointment online was much appreciated. And being able to track your technician's progress was a terrific perk. I could go ahead and do other things about the house while waiting. The phone alert that he was on his way-excellent. Jeff arrived and checked my disabled washer. An expensive part was available, but given the washer's age, Jeff's suggestion was a new washer was the way to go, rather than to keep putting money into this 2003 appliance. (I had the same feeling). Jeff was friendly and professional.
I highly recommend Fred's Appliance and will definitely use again if
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.