Appliance Repair in Columbia Station, Ohio
for Columbia Station, OH
Waited too long for appointment
EMILY - Columbia Station, OH
Service guy was great. I just wish we didn't have to wait 10 days to get someone out here.
Response from Fred's Appliance Service:
Hello Emily, Thank you for your note. Very sorry for the length of time it took to schedule. We've had some unexpected staffing issues due to illnesses. Thanks again for your note. -The Fred's Team
MARYANNE - Columbia Station, OH
CHRIS - Columbia Station, OH
DORIS - Columbia Station, OH
Friendly and efficient service!
RICHARD - Columbia Station, OH
The service tech Paul narrowed down the problem quickly and restored the dryer to service. He is knowledgeable, friendly and quick. Thanks.
MHWE450WW01 WHIRLPOOL WASHER Ran diagnostics, f20 no water detected, customer stated he had the water off at one point, ran test cycle, all functions good, drains fine, op test ok; Job Cmpltd,
MHWE450WW01 MAYTAG WASHER Ran through diagnostics. Found error f21 for long drain and f30 for disnpenser error. Found foreign objects in drain trap. Removed objects. Ran through auto test with no issues.; Job Cmpltd
WHIRLPOOL REFRIGERATOR WRF736SDAM Tech went to home early and found no one there. Spoke to customer about the issue and advised we would be preordering the pressure regulator to cure the issue. Tech did also notice a lot of new builds in the area that could be effecting the water" Spoke to GV and advised that Tech left message with customer to contact him letting him know that they got the message. ; ordrng 1 W10786952 (valve),
KDFE104DBL4 KITCHENAID DISHWASHER Found drain pump pulsing loudly and not pumping water. Pump very hot. Replaced. Ran 3x. Op test ok. ; used 1 WPW10348269 (PUMP-DRAIN) from stock, Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.