Appliance Repair in Columbia Station, Ohio
for Columbia Station, OH
Michelle - Columbia Station, OH
ERIN - Columbia Station, OH
I had a great experience today getting my microwave fixed. Great technicians and service!
Response from Fred's Appliance Service:
Hi Erin, Thank you so much for taking the time to give us your feedback. We are happy to hear that you had such a great experience with our service. Have a great rest of your week and enjoy having your microwave back in action! The Fred's Team
Called ahead was on time very friendly.
ROB - Columbia Station, OH
JAMES - Columbia Station, OH
Great service very Freindly fixed the microwave
Very Impressed with Scheduling and thoroughness
LAUREN - Columbia Station, OH
MVWC565FW1 MAYTAG WASHER Customer complaint of washer making lots of vibration. Found agitator was not seated on impeller. Corrected issue and tightened bolt. All tested ok.; Job Cmplt
EIFLS60LT1 ELECTROLUX WASHER Customer complaint of washer not spinning all the time. Found EA3 error for low power supply voltage. All voltage checks ok. Put through drain and spin cycle. Drain pump is loud and sometimes hesitant to drain. Office to order main control and drain pump.; ordrng 1 137240800 (drain pump) and 1 809019910 (control asmy)
KDTE104ESS4 Kitchenaid Dishwasher Customer complaint dishwasher won’t drain, found glass in drain pump, cleared glass, pump is good new pump not needed, found drain tube length maxed out to disposal and kinked the end, pushed more line from under unit and ziptied hose to itself not allowing it to kink at the rubber end clamped on disposal, op test good
WFG525S0HS0 WHIRLPOOL RANGE Replaced left front burner and tested. Burner operating properly.; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.