Appliance Repair in Conneaut, Ohio
for Conneaut, OH
MARK - Conneaut, OH
Thank you to our technician Arthur.
PAUL - Conneaut, OH
Service was on time. Art was knowledgeable and explained everything. Fixed the problem and gave helpful advice.
DAVID - Conneaut, OH
Randy - Conneaut, OH
The technician was Brian, he was very courteous, friendly, received a message about his arrival time. He diagnosed our Fridge,did a few things and told me if ice maker is still not working properly in the next few days a new ice maker will be ordered and someone will be back to install it.
ERIC - Conneaut, OH
Prompt, kept us update as to time and parts and return appointment was quick!
MAYTAG DRYER MGDB835DW4 Tested unit. Good heat and good air flow. Releveled for customer. Advised using a time dry on high heat for towels. Unit test good ; Job Cmpltd,
HOTPOINT DRYER HTDX100ED6WW Replaced timer and knob. Op test good customer to reinstall vent etc. ; Job Cmpltd,
WHIRLPOOL WASHER WTW4816FW0 Cust complaint unit is tearing her clothing. Ran diagnostics. No errors checked for any burrs etc on agitator or in tub. None found. Advised customer to use a deep water wash like bulky items cycle to allow for more water and to wash larger loads. Her dryer is old and she’s afraid of breaking it so she washes very small loads. Unit op test good ;
GE REFRIGERATOR GFSS6PKBASS Unit temps in freezer at 46 deg. Temp in fresh food 52. Fan very loud in fresh food area. Called ge techline talked to David. Machine is known for sealed system issues related to freezer evap and compressor. Needs compressor,freezer evaporator and fresh food fan motor assy. ( Samsung made ) est= 89.95 sc. 350.00 labor. 18.99 shipping. Parts needed are 1-wr85x10149. 172.53. And 1-wr87x10185. 367.62. And1-wr13x10961 119.61. Total est = 1194.21. Cust to replace unit. Do not repair. ; , Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.