Appliance Repair in Dorset, Ohio
for Dorset, OH
Kitchenaide Ice Maker Repair
RILEY - Dorset, OH
Icemaker replaced yet no change or difference in function. Told repairman we replace our RO system and it quit making ice. First visit was 5 minutes no inspection. 2nd visit he replaced icemaker and left without contacting me (had to leave left #). 2 weeks now w/o ice.
Response from Fred's Appliance Service:
Hello Riley! Thank you for your review. Very sorry for the continued troubles. There's a note on the job record that we called you yesterday to schedule another appt to get back out to your home to address the issue. Thank you!! -The Fred's Team
SANDRA - Dorset, OH
OUTSTANDING Service!! Art is knowledgeable, competent, and a really nice guy. He's a credit to your company!!!
GARY - Dorset, OH
FRIGIDAIRE REFRIGERATOR FFTR1821QW0 Found defrost water leaking into fresh food compartment. All paths to drain are clear. Called Frigidaire technical support and talked to Gaety. There is a kit for this issue please order parts lusred ; ordrng 1 5303918733 (FOIL TAPE) and 1 A04520001 (FERULL KIT
HOTPOINT DRYER LF703729C Customer complaint unit ran 10 min and shut down. Cycled dryer. Never got up above 22.8 amps and stayed at 3.6 when heater went off. Cycled dryer for 15 min Tried using some weight (winter clothes customer had hanging and unit ran 15 more min under load. Unit did not fail. Could not duplicate issue. Possible overloading Advised cust if problem returns to have a freshly washed load ready for the tech.; Job Cmpltd,
WRS325FDAM01 WHIRLPOOL REFRIGERATOR Installed new led modules, op test good ; Job Cmpltd
WRS325FDAM01 WHIRLPPOL REFRIGERATOR The led control is not working but it is getting power. Needs a new led control ; ordrng 1 WPW10515058 (LED CONTROL )
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.