Appliance Repair in Eastlake, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Eastlake, Timberlake, OH
Powered by Fluid LOCALGreat
Holly - Eastlake, OH
Great
Dave - Eastlake, OH
Very professional answered all of our questions and basically told us how to use the machine and she troubled shot our drainage issue
Monica
David - Eastlake, OH
Great
Susan - Eastlake, OH
Knowledgeable, Courteous, Professional
Exceptional service!!!
Kevin - Timberlake, OH
Completely satisfied!!!
Kevin - Timberlake, OH
Good service
Andrew - Eastlake, OH
Was in and out quickly. Very polite and issue was resolved
Great service
Kevin - Timberlake, OH
Warranty service
Debra - Eastlake, OH
Absolutely AWFUL
Chad - Eastlake, OH
You canceled my original appointment because you didn’t think the parts would arrive in time. Once you did come out and service my fridge, you ordered what appeared to be the correct parts. 3 days later, the refrigerator is broken again... I WILL NEVER USE YOU AGAIN, and I will make sure EVERYONE I encounter doesn’t use you as well.... I’ve already reached out to the BBB...
Response from Fred's Appliance Service:
Hi Chad, Thank you for sharing your experience with us. We are so sorry to hear that you are very dissatisfied. After reviewing your job history, your appointment was canceled because your parts were being provided by Whirlpool and we had no tracking information. I just tried to give you a call to discuss this in more detail and left a message with my contact information. We would appreciate the opportunity to work with you to get your refrigerator back up and running again. Thank you and we hope to connect with you soon! The Fred's Team
Professional
Tammy - Eastlake, OH
The technician was very professional. I’m disappointed however that I had to pay for a service that was not done.
Response from Fred's Appliance Service:
Hi Tammy, We appreciate you taking the time to share your experience with us! After reviewing the job history, I am showing that the technician found both of your units working as designed when he was in your home. If you are still having issues, please give us a call at 1-888-45-FREDS. The service charge that you paid was for diagnosing the units. This charge is guaranteed for 30 days so please let us know if you are having any troubles at all and we will come take a look at no charge! Thank you, The Fred's Team
dishwasher
John - Eastlake, OH
Corina was very good and very helpful. She was better than any male service tech that we have had in years.
Great service ... loved the price
Kenneth - Eastlake, OH
Art was friendly and very knowledgeable, I will use Art again for future problems. But I would expect nothing less from a fellow Navy brotherr! He was great!!!
Great service.
Laura - Eastlake, OH
Ken
Kenneth - Eastlake, OH
Micro wave still isn’t working yet but next appt is tmw. All I can say is Art Gave it one hell of a try and I appreciate it! GO NAVY!!!!!
Wonderful service!! Thank you!!
Buffy - Eastlake, OH
very good service
Suzanne - Eastlake, OH
i wasn't expecting a 2 year old dishwasher to break down after all it was a Kitchen Aid. It cost me $400.00 t o have a $600.00 black friday priced dishwasher fixed. Did I mention it was a Kitchen Aid. Very disappointing.
Response from Fred's Appliance Service:
Hi Suzanne, We are sorry to hear that your 2 year old dishwasher broke down! We recommend reaching out to KitchenAid to see if they would be willing to cover some or all of the repair since the unit is fairly new - our customers have had some success with this in the past. We are happy it is up and running again and that you were so pleased with our service! Thank you! The Fred's Team
Real good service
James - Eastlake, OH
Very professional
Great service
James - Eastlake, OH
Fred’s appliance was great with both communication and service. The technician was both thorough and knowledgeable. Highly recommend.
Regina
REGINA - Eastlake, OH
Great service
Great service & friendly over
marianne - Eastlake, OH
Professional
Regina
REGINA - Eastlake, OH
Great service technician Jeff was fantastic!
Satisfied customer..great service
Ellen - Eastlake, OH
Service technician showed up on time was polite and knowledgeable . Fast service too
Very nice guy great service
DIANE - Timberlake, OH
Good service
LORAN - Eastlake, OH
Jeff was an excellent service technician.
Dan H.
DRYER MAYTAG MEDC300XW0 "Customer complaint of loud noise, confirmed, found a pencil lodged in blower wheel housing, removed, op test good"
Joe O.
RANGE AMANA AGR6303MFS0 Cc: will not re ignite after pre heatRan test bake to 350. Unit ignited right away. Unit is cycling heat. Unit functioning as designed. Op test ok
Jason N.
OTR MICROWAVE WHIRLPOOL WMH32519HV3 Installed control board. Tested light operation. Op test good.
Jason N.
REFRIGERATOR GE GFE28GSKBSS "Cc unit freezing behind ff drawersConfirmed ice on ff evap cover. Removed cover, found ff evap fan not running, checked power in to fan, good at 12.3v. Ran ff defrost heater test 94, defrost heater circuit working, heats up. Defrost heater is not needed. Ran ice box fan test 50, no abnormal sound from fan. Unit needs ff evap fan motor. Called ge techline to see if update sum mod. Is needed. No update needed anymore. Customer now wants to try to install ff fan himself. ; ordrng 1 WR60X26866 (fan dc ff evap6419), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jason N.
WASHER MAYTAG WTW6600TQ0 "Cc unit leaking Ran diagnostics, found codes f32 for long drain. Ran auto test, unit leaking when in spin. Unit needs tub seal and bearings. Customer not repairing at this time, estimate only."
Jason N.
OTR MICROWAVE WHIRLPOOL WMH32519HV3 Cc unit light not turning offCustomer showed popConfirmed unit hood light does not dim or shut off. Unit needs control board. ; ordrng 1 W11342846 (CONTROL)
Joe O.
REFRIGERATOR KITCHENAID KRMF706EBS00 "Installed ice maker, cycled ice maker. Op test ok"
Corina B.
REFRIGERATOR GE GFE28GSKBSS "CC that the deli drawer is freezer food and a rattling noise. Found the ff evap cover has frost and ice. Steamed out the ff evap and cleared the drai. Tube. Found the ice box fan is rattling. Will need a new fan. ; ordrng 1 WR60X10342 (fan motor im asm / s), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian M.
DISHWASHER WHIRLPOOL WDF330PAHW2 Cc of no drain Found drain hose clogged Replaced hose OP TEST OK
Joe O.
REFRIGERATOR KITCHENAID KRMF706EBS00 "Installed ice maker. Cycled ice maker, unit oils not cycle. Ice maker is receiving proper power. Re ordering ice maker; ordrng 1 WPW10764668 (ice maker)"
Joe O.
REFRIGERATOR KITCHENAID KRMF706EBS00 "Cc: not making iceFound temps in ff section at 40 degrees and freezer at 0 degrees. Found ice maker error code e2(motor lost position). Needs ice maker; ordrng 1 WPW10764668 (ice maker14841), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Joe O.
MICROWAVE WHIRLPOOL KMHS120ESS1 Installed control. Ran test cycle. Op test ok
Joe O.
WASHER MAYTAG WTW4815EW0 Installed control. Ran auto test and calibration. Op test ok
Joe O.
DRYER MAYTAG MEDC300XW0 Cc: not functioningFound thermal fuse open. Needs thermal fuse. Replaced thermal fuse. Ran test cycle. Op test ok; used 1 WP3392519 (THERMAL FUSE1540) from stock
Joe O.
MICROWAVE WHIRLPOOL KMHS120ESS1 "Cc: error code, not functioningFound error code f1e4(microwave acu pcba failure). Needs control; ordrng 1 WPW10678766 (cntrl-elec16190), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Jeff M.
WASHER MAYTAG MVWB835DW4 Part not need it. The cold water valve will not turn on at sea is in place I recommended for a plumber to come out and replace it
Corina B.
DISHWASHER KITCHENAID KDFE104HPS0 "CC that the dishwasher will turn on by itself. Ran diag 5-1 door switch, Door Stuck Open. Ran a calibration. Found the unit not draining. Found the knock out plug in the garbage disposal. Optest ok."
Joe O.
WASHER WHIRLPOOL WTW5000DW1 Cc: not spinning water outFound error code f0e5(off balance load). Ran auto test. Found hub stripped. Needs hub. Replaced hub. Ran auto test and calibration. Op test ok. ; used 1 W10528947 (HUB) from stock
Joe O.
WASHER MAYTAG WTW4815EW0 "Cc: won’t drain or spinRan drain and spin, unit would not drain. Found error codes f9e1(long drain) and f7e5(shifter fault). Ran manual drain, unit drained. Manually filled unit, put unit in manual drain would not drain. Found control intermittently sending power to the drain pump. Ran manual agitate and spin, unit is shifting. Needs control; ordrng 1 W10711300 (control board)"
Arthur V.
DRYER MAYTAG LDG8426AAE Unit needs blower wheel. Customer does not want repaired.
Dan H.
DISHWASHER AMANA ADB1400AGS1 "Customer complaint that unit is not drying dishes, ran diagnostics no error codes found, unit completed test cycle, heater is working, unit is operating as designed"
Joe O.
WASHER KENMORE 110.2130201 "Cc: won’t drain or spin, leakingFound error code f7e1(basket speed fault). Ran tach test. Tested good. Ran auto test. Found bearings extremely loud. Unit ran through all cycles. Could not duplicate issue. Needs gear case.Customer does not want to repair at this time"
Jason N.
REFRIGERATOR WHIRLPOOL WRS325SDHW04 "Cc unit multiple problems Customer showed popCustomer stated freezer has ice, found only normal condensation glaze on shelf surfaces, advised her that’s normal. She said there is a gap on refrigerator side. Found small gap on center mullion, filled in with silicone, she said she can still see it. She said there are scratches on shelves. She showed me light scratches on bottom on ff door shelves, advised customer that is cosmetic. She when she dispenses ice with it come out too fast and goes out of her cup. Tested dispense, normal dispense.
Jason N.
WASHER MAYTAG MVWX655DW0 "Cc unit not agitatingRan auto test, found agitator spinning when in spin mode. Checked drive hub, worn, unit needs drive hub. Replaced using truck stock. Re Ran auto test, op,test good.; used 1 W10528947 (HUB) from stock"
Jason N.
WASHER GE GTWN4950L0WS "Cc unit making noise in agitationRan wash test, found noise when agitating. Checked drive in unit, found driveshaft drive assembly coming apart, lot of ball bearings and pieces of metal debris underneath. Unit needs drive shaft assembly. Customer not repairing at this time, estimate only."
Corey L.
REFRIGERATOR KENMORE 106.535323 "Customer complaint of noise sounds like from ice maker, played video, noise coming from evap fan, found bottom of both seals torn and magnets hanging allowing warm are to enter and accumulate around evap fan, unit needs new gaskets; ordrng 1 2159074 (gasket,door fzr (bei) and 1 2159075 (gasket,door ff (bei) )"
Jason N.
REFRIGERATOR KENMORE 106.535323 "Cc unit ice maker making grinding soundCustomer stated somewhere is freezer it was making a grinding noise, she thought it might be ice maker. Ran ice maker harvest x2, no noise, ran dispense on crushed and cubed several times, no abnormal noise. Evap fan running, no abnormal noise. Could not duplicate abnormal sound at this time."
Jason N.
OTR MICROWAVE WHIRLPOOL WMH31017HS3 "Cc unit tripping breaker Customer stated installers uninstalled unit due to tripping breaker. Found unit on floor, found mounting screw and bracket bent down and driven down into unit. Pulled case, found screw bracket jammed against power terminal block, arcing on 1 leg. Straightened out bracket, reinstalled, reinstalled case. Ran op test. Op test good."
Jeff M.
WASHER WHIRLPOOL WTW5000DW0 Customer was washing rugs. I ran a test cycle unit tested good explained the proper loading procedure to the customer unit tested good
Arthur V.
DRYER WHIRLPOOL LER4600PQ0 Customer complaint that unit shut down after about 30 min right in the middle of the cycle. This happened twice. Testing unit temp and motor check good. Since unit eventually restarted (no open thermal fuse ir safety stat) customer did not try to restart immediately. Possible that motor went off on overload unit is working properly at this time(no load) checked outside vent. Checks good Unit did not fail while diagnosing.
Corina B.
REFRIGERATOR KENMORE 253.526493 CC that the unit not cooling. Checked the evap no frost pattern. Will need an evap. Cust does not want repair
Jeff M.
REFRIGERATOR KITCHENAID KRMF706EBS00 Installed new part unit op tested good
Corina B.
WASHER WHIRLPOOL LSW9700PQ1 "CC that the unit does not agitate. Checked coupling. Good. Checked motor. Good. Messed with cycle, would spin then slow down. Called bj said the the gear case and coupling are frozen. Will need gear case coupling brake and drive system. Customer does not want repair."
Jason N.
REFRIGERATOR KITCHENAID KRMF706EBS00 "Cc unit not making iceRan ice maker diagnostics, code e1 for not cooling. Checked temps in freezer, good at 0 degrees. Ran test 36 ice box fan, fan did not turn on, unit needs ice box fan.; ordrng 1 W10846539 (evaporator fan blade12449), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"