Appliance Repair in Eastlake, Ohio
for Eastlake, Timberlake, OH
MELODY - Eastlake, OH
Ben was very thorough and experienced. He was also very kind to my attention-seeking, bratty little Chi-Chi. I highly recommend him.
thanks for the persistant work to get the dishwasher running right
RON - Eastlake, OH
Tonimarie - Timberlake, OH
Corinna repaired the washing machine (brand new only had one week). She took time and evaluated the issue. If I need anything else repaired I hope you send her.
BERANRD - Eastlake, OH
JOHN - Eastlake, OH
Corina, was professional and did a fine job in the repair of our Dryer and Stove
WTW4800XQ0 WHIRLPOOL WASHER I found the lid lock not working estimate only unit seven years old; ordrng 1 W10404050 (lid lock),
WRF954CIHZ WHIRLPOOL REFRIGERATOR Found self tapping valve installed on bottom of main water supply causing valve to clog cleared cust needs plumber to replace water lime be ause its plastic and install 1/4 in full flow valve ; Job Cmpltd
MVWB765FW MAYTAG WASHER Got the stuff; Job Cmpltd
GTW485ASJWS GE WASHER Called cust verifeid unit is leakng while unit is off. Need to order valve; ordrng 1 WH13X24386 (VALVE ), schdld next appmnt for 11/17 FR
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.