Appliance Repair in Eastlake, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Eastlake, Timberlake, OH
Powered by Fluid LOCALGreat service
Patrick - Eastlake, OH
Steven
Steven - Eastlake, OH
Fantastic!
Great Service
Patricia - Eastlake, OH
Very impressed with service. Good communication and follow-up from beginning to end. Very professional.
good service
Margaret - Eastlake, OH
Joe found the problem and solved the issue He was very professional
Stove Repair
John - Timberlake, OH
Jason was very Professional and Polite
Great service just hope it doesn’t happen again!!!
Henry - Eastlake, OH
Did great work during the Pandemic!
Richard - Eastlake, OH
Can't thank my tech enough, was totally professional, in and out twice (bc we needed to order a part) quickly.
Would highly recommend Fred's Appliance!
Dave - Eastlake, OH
Joe was very thorough and helpful. He is an asset to your company.
Great
Dave - Eastlake, OH
Joe did fine. Was very informative
Icemaker
Kenneth - Eastlake, OH
The service man, was quick to find the assumed problem with our ice maker. He told us to call if the problem continued.
Jason was fantastic. The price was very fair.
Anthony - Eastlake, OH
Customer gouging
Mark - Eastlake, OH
Not very happy that Fred’s appliance took the liberty to add 30 to 40% More to the price of the part, and passes it on to the customer. On top of there already show up price of $95.
Response from Fred's Appliance Service:
Hello Mark, Thank you for sharing your review with us. We know it's never any fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We appreciate your feedback! Thanks! The Fred's Team
Great service
Marian - Eastlake, OH
Great
Holly - Eastlake, OH
Great
Dave - Eastlake, OH
Very professional answered all of our questions and basically told us how to use the machine and she troubled shot our drainage issue
Monica
David - Eastlake, OH
Great
Susan - Eastlake, OH
Knowledgeable, Courteous, Professional
Exceptional service!!!
Kevin - Timberlake, OH
Completely satisfied!!!
Kevin - Timberlake, OH
Good service
Andrew - Eastlake, OH
Was in and out quickly. Very polite and issue was resolved
Great service
Kevin - Timberlake, OH
Warranty service
Debra - Eastlake, OH
Absolutely AWFUL
Chad - Eastlake, OH
You canceled my original appointment because you didn’t think the parts would arrive in time. Once you did come out and service my fridge, you ordered what appeared to be the correct parts. 3 days later, the refrigerator is broken again... I WILL NEVER USE YOU AGAIN, and I will make sure EVERYONE I encounter doesn’t use you as well.... I’ve already reached out to the BBB...
Response from Fred's Appliance Service:
Hi Chad, Thank you for sharing your experience with us. We are so sorry to hear that you are very dissatisfied. After reviewing your job history, your appointment was canceled because your parts were being provided by Whirlpool and we had no tracking information. I just tried to give you a call to discuss this in more detail and left a message with my contact information. We would appreciate the opportunity to work with you to get your refrigerator back up and running again. Thank you and we hope to connect with you soon! The Fred's Team
Professional
Tammy - Eastlake, OH
The technician was very professional. I’m disappointed however that I had to pay for a service that was not done.
Response from Fred's Appliance Service:
Hi Tammy, We appreciate you taking the time to share your experience with us! After reviewing the job history, I am showing that the technician found both of your units working as designed when he was in your home. If you are still having issues, please give us a call at 1-888-45-FREDS. The service charge that you paid was for diagnosing the units. This charge is guaranteed for 30 days so please let us know if you are having any troubles at all and we will come take a look at no charge! Thank you, The Fred's Team
dishwasher
John - Eastlake, OH
Corina was very good and very helpful. She was better than any male service tech that we have had in years.
Joe O.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Cc: sounds like a wood pecker in unitCustomer stated it sounded like a wood pecker in the ice maker compartment. Ran air baffle and fan tests. Could not duplicate issue. Op test ok
Joe O.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Installed ff door gaskets. Steamed gasket. Op test ok
Joe O.
OTR MICROWAVE WHIRLPOOL WMH31017HZ4 Cc: not heatingFound unit is pulling 12.4 amps. Magnetron just humming. Needs mag and diode; ordrng 1 W10754299 (magnetron) and 1 W11256462 (diode)
Corina B.
REFRIGERATOR MAYTAG MSD2572VEB01 "CC that the unit is still not cooling. Tapped the control, thermostat turned on. Will need a thermostat. ; ordrng 1 WP2315562 (thermostat 8765), used 1 SHIPPING (shipping and handling) from stock"
Joe O.
RANGE WHIRLPOOL WFE550S0HZ1 Installed door glass. Op test ok
Jason N.
REFRIGERATOR MAYTAG MSD2572VEB01 Installed adc board. Unit compressor turned on immediately with thermostat adjustment. Op test good.
Corina B.
WASHER WHIRLPOOL NFW5800HW2 Replaced the main control and ui. Ran a drain and spin. Optest ok.
Joe O.
RANGE WHIRLPOOL WEE745H0FS2 Customer never received parts. Reordering control and ui harness; ordrng 1 W10884488 (cntrl-elec) and 1 W11025616 (harns-wire)
Jason N.
REFRIGERATOR MAYTAG MSD2572VEB01 "Cc unit intermittent cooling.Customer states unit will intermittently stop cooling, they have to mess with the unit to get it to turn back on and start cooling. Found service pointer W10403998 for intermittent cooling caused by ADC board. Found that turning the thermostat off and back on may or may not turn compressor back on. Unit needs ADC board. ; ordrng 1 WPW10366605 (cntrl-elec19668), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
WASHER WHIRLPOOL NFW5800HW2 "Cust showed pop, sent pic. CC that there is a fault code F6e3. Ran diag f6e3 cleared code came back. Will need a main control and ui. Cust had shipping bolts in the top of the unit. Basket does not spin freely. Talked to BJ and he said it could be the rotor and stator causing the friction. ; ordrng 1 W11325578 (Ui) and 1 W11322878 (Control)"
Joe O.
WASH/DRY COMBO WHIRLPOOL WGT3300XQ0 Installed blower wheel. Tested. Op test ok
Joe O.
WASHER WHIRLPOOL WTW7300DW0 "Cc: error code, not runningFound error code f6e3(communication error) f2e1(stuck key). Unit will not allow entry into diagnostics cycle. Needs control and uiCustomer does not want to repair at this time"
Joe O.
WASHER MAYTAG MVWB835DW3 Installed control and ui. Ran auto test and calibration. Op test ok
Joe O.
WASH/DRY COMBO WHIRLPOOL WGT3300XQ0 Cc: long dry timesUnit is heating and cycling heat. Found blower wheel stripped out. Blower wheel will need cut out. Motor shaft may get damaged. Needs blower wheel and motor; ordrng 1 279811 (motor!dryer) and 1 WP697772 (blower wheel)
Joe O.
RANGE WHIRLPOOL WEE745H0FS2 "Cc: f2e0 error codeFound error code f2e0(keypad not connected) checked connections. Keypad connected. Replaced keypad. Ran test cycle. Error code came back. Needs control and ribbon cableControl shows out of stock, office to reschedule; ordrng 1 W10884488 (cntrl-elec) and 1 W11025616 (harns-wire)"
Jason N.
DISHWASHER WHIRLPOOL WDT710PAHB1 "Cc unit dispenser broke, will not stay closedVerified dispenser door will not latch. Replaced dispenser using customer supplied pre Id part. Ran diagnostics test to verify dispenser operation. Op test good."
Joe O.
DRYER WHIRLPOOL WGD5000DW3 "Cc: door not closing properlyFound inner door panel is bent where hinges mount, found gasket is torn, and found catch is worn and not holding door. Needs inner door panel, catch, and gasketCustomer does not want to repair at this time"
Jeff M.
REFRIGERATOR WHIRLPOOL WRS588FIHB00 Installed new part unit tested good
Corina B.
REFRIGERATOR WHIRLPOOL WRT3L9SZYW00 "CC that the unit is leaking from underneath. Found the drain pan is cracked. Will need a new drain pan. ; ordrng 1 W10890667 (Drain pan), used 1 Shipping from stock"
Jason N.
WASHER MAYTAG MVWB835DW3 "Cc unit not powering onPlugged in unit, able to run diagnostics, found code f6e2 for UI cannot hear acu. Unit needs acu and Ui console. ; ordrng 1 W11112656 (console) and 1 W11170706 (cntrl-elec)"
Jason N.
DISHWASHER WHIRLPOOL WDP370PAHW0 "Cc unit leaking from frontCustomer states plumber told her it was leaking from the door. Ran wash cycle to verify leak. Ran wash cycle for 20 min, no leaks found. Ran cancel drain, and restarted wash cycle, still no leaks present. Replaced door gasket using customer supplied pre Id part as a precaution. Set down water mitigation mat. Advised customer to monitor."
Joe O.
WASHER MAYTAG MVWC400XW3 Cc: wont power onFound no power to outlet. Ran extension cord to another outlet. Found breaker is reversed so on is off. Ran auto test and calibration. Op test ok
Joe O.
WASHER ROPER RTW4640YQ1 "Installed suspension rods, and actuator. Ran auto test and calibration. Ran normal cycle. Op test ok"
Jason N.
WASHER ROPER RTW4516FW2 "Cc unit turned on by itself. Customer stated she had a load of wet clothes in unit, the unit turned on later and drained. She has used it since without a problem. Ran diagnostics, no codes stored. Ran auto test and calibration. All functions normal. Unit is working as designed."
Jason N.
REFRIGERATOR WHIRLPOOL WRS555SIHW00 Installed freezer door. Ran operational test on all functions. Op test good.
Joe O.
WASHER ROPER RTW4640YQ1 "Cc: ticking noise after fill, walkingFound error code f7e5(shifter fault). Ran auto test. Found shifter ticking. Shifter is not engaging. Tested suspension rods, found unit is bouncing. Needs actuator and suspension rodsCustomer does not want to repair at this time"
Jason N.
WASHER MAYTAG MHW8100DC0 "Cc unit panel not respondingCustomer tried changing door lock, stated it will turn on if he closes the door or spins the dial. Confirmed interface will power on, but will not accept input from any buttons, cannot enter diagnostics. All wires connected to Ui checked good. Unit needs Ui panel. Customer not repairing, estimate only."
Jeff M.
REFRIGERATOR WHIRLPOOL WRS322FDAM Installed new part unit tested good
Jason N.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Installed condenser. Brought system down to 28in/hg vacuum for 15 min. Shut off vac, held vacuum for 15 min. No change to gauges. Recharged system with 4.5oz of r134a. Low side stable at 2 psi, good heat on condenser. Unit starting to cool. Advised customer to allow 24 hrs for unit to eternity to desired temps before restocking. Op test good."
Joe O.
REFRIGERATOR WHIRLPOOL WRS526SIAE00 "Cc: freezing in ff section, water and ice maker intermittently not workingFound temps in ff section at 42 degrees and freezer at 13 degrees. Entered diagnostics. Found damper is not closing. Found lower door harness wires broken, going into door. Needs door and damperDoor shows no longer availableCustomer does not want to repair at this time"
Jason N.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Could not install condenser at this time. Too difficult to remove and install as one technician. Will need second tech out to assist, preferably with lok-ring"
Jason N.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Cc unit not cooling Found unit freezer and ff at room temperature. Checked compressor, compressor running. Checked for leaks using uv light. Found leaking at discharge to condenser connection. Not enough tubing left to attempt a repair. Condenser needs replaced. ; ordrng 1 W10505454 (condenser) and 1 WPW10143759 (dryer)"
Corina B.
WASHER WHIRLPOOL MVWC400XW1 "Replaced the shifter. Optest ng. Will need a main control. Cust does not want to repair.; ordrng 1 W10393490 (Control), used 1 Shipping from stock"
Jason N.
DISHWASHER MAYTAG MDB8959SKZ0 "Cc unit not starting a cycleCustomer stated he tried running a start cycle, it was only clicking, so he stopped it. Unit hasn’t run yet since installation. Ran normal wash cycle, unit drained, filled with water and started washing, pressed cancel, unit drained normally. Apparently customer was trying to run a diagnostics mode for initial run. He stated he entered diagnostics using 1-2-3 button method, but it just sat there and timed out. On this model, another button input is needed to start service test cycle. Ran diagnostics, entered service test cycle, advised customer when complete, unit is ready to use. Op test good."