Appliance Repair in Eastlake, Ohio
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Local Reviews
for Eastlake, Timberlake, OH
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Tammy - Eastlake, OH
The technician was very professional. I’m disappointed however that I had to pay for a service that was not done.
Response from Fred's Appliance Service:
Hi Tammy, We appreciate you taking the time to share your experience with us! After reviewing the job history, I am showing that the technician found both of your units working as designed when he was in your home. If you are still having issues, please give us a call at 1-888-45-FREDS. The service charge that you paid was for diagnosing the units. This charge is guaranteed for 30 days so please let us know if you are having any troubles at all and we will come take a look at no charge! Thank you, The Fred's Team
dishwasher
John - Eastlake, OH
Corina was very good and very helpful. She was better than any male service tech that we have had in years.
Great service ... loved the price
Kenneth - Eastlake, OH
Art was friendly and very knowledgeable, I will use Art again for future problems. But I would expect nothing less from a fellow Navy brotherr! He was great!!!
Great service.
Laura - Eastlake, OH
Ken
Kenneth - Eastlake, OH
Micro wave still isn’t working yet but next appt is tmw. All I can say is Art Gave it one hell of a try and I appreciate it! GO NAVY!!!!!
Wonderful service!! Thank you!!
Buffy - Eastlake, OH
very good service
Suzanne - Eastlake, OH
i wasn't expecting a 2 year old dishwasher to break down after all it was a Kitchen Aid. It cost me $400.00 t o have a $600.00 black friday priced dishwasher fixed. Did I mention it was a Kitchen Aid. Very disappointing.
Response from Fred's Appliance Service:
Hi Suzanne, We are sorry to hear that your 2 year old dishwasher broke down! We recommend reaching out to KitchenAid to see if they would be willing to cover some or all of the repair since the unit is fairly new - our customers have had some success with this in the past. We are happy it is up and running again and that you were so pleased with our service! Thank you! The Fred's Team
Real good service
James - Eastlake, OH
Very professional
Great service
James - Eastlake, OH
Fred’s appliance was great with both communication and service. The technician was both thorough and knowledgeable. Highly recommend.
Regina
REGINA - Eastlake, OH
Great service
Great service & friendly over
marianne - Eastlake, OH
Professional
Regina
REGINA - Eastlake, OH
Great service technician Jeff was fantastic!
Satisfied customer..great service
Ellen - Eastlake, OH
Service technician showed up on time was polite and knowledgeable . Fast service too
Very nice guy great service
DIANE - Timberlake, OH
Good service
LORAN - Eastlake, OH
Jeff was an excellent service technician.
great service
Richard - Eastlake, OH
brian was timely, friendly, quick to diagnose and repair. i will use freds repair again
Good service
LORAN - Eastlake, OH
Jeff did a great service call
Awesome service and knowledge.
MARY - Eastlake, OH
Jeff was very polite. Good advice.
Great Service
mary - Eastlake, OH
Friendly and fixed quickly
Great
PAMELA - Eastlake, OH
The technician that came out was courteous and professional and she did her job well
Awesome job
NICHOLAS - Eastlake, OH
Nice, friendly, and efficient work. Completely in a timely manner.
Great service
TOM - Eastlake, OH
Corina was really great and efficient repairing my microwave.
Great service
SHARON - Eastlake, OH
Great service
Shorty - Eastlake, OH
Melody
MELODY - Eastlake, OH
Ben was very thorough and experienced. He was also very kind to my attention-seeking, bratty little Chi-Chi. I highly recommend him.
Jason N.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Installed listed gasket. Op test good.
Jason N.
REFRIGERATOR WHIRLPOOL WRB322DMBM0 "Cc unit not making iceFound ice maker unplugged in freezer. Plugged back in, ran manual harvest. Op test good."
Arthur V.
WASHER GE GFWR4800F2WW Found unit excessively loud in spin. No play or leaking from bearing. Balance ring balls are very loud. Need to replace balance rings. Tub has to be seperated to replace tub rings. Extra time. Reschedule at customer request due to work schedule. Called techline 2 technicians are required to do this job per dave at techline ; ordrng 1 WH01X21994 (seal oring) and 1 WH12X10599 (light tub) and 2 WH45X10138 (ring balance asm)s
Jason N.
REFRIGERATOR MAYTAG MFI2570FEZ00 "Cc unit not making enough iceCustomer showed popCustomer said only produced a few ice cubes since they bought itRan manual harvest, ice cubes in mold, completed harvest, and water filled mold. Checked bail arm switch. Advised customer to allow 24 hrs. Op test good."
Joe O.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "Cc: residue from ice makerFound debris in the ice tray, looks like brown sugarDebris is only in the ice bin and sticking to the outside a the ice that lands on itAdvised customer to clean out the ice binIce maker functioning as designedOp test ok"
Jason N.
REFRIGERATOR WHIRLPOOL WRB322DMBM0 "Cc unit not coolingCustomer showed pop, no model or serial number on receipt, called SM to okFound ff compartment at 55 degrees, found frost buildup on freezer back wall and evap. Ran force defrost on control board, unit would not enter defrost, compressor still running. Replaced jazz board using truck stock, op test still no good, defrost circuit no amperage. Jumped out defrost thermostat, reran force defrost, drawing 4.3 amps. Replaced defrost thermostat using truck stock. Defrosted evap. Op test good.; used 1 10442411 ("
Jason N.
REFRIGERATOR WHIRLPOOL WRS325FNAM01 Installed listed led modules. Op test good.
Jason N.
WASHER MAYTAG MHW7000XW2 Installed listed door latch and mcu control. Ran auto test. Op test good.
Jason N.
REFRIGERATOR WHIRLPOOL WRS325FNAM01 Cc unit interior lights flickering when doors are openConfirmed all led modules blinking when doors are opened. Ordering led modules ; ordrng 1 W11104452 (light) and 1 WPW10515057 (light) and 1 WPW10515058 (light)
Jason N.
WASHER MAYTAG MHW7000XW2 "Cc unit codes and stop workingRan diagnostics, found codes f6e1 for mcu ccu communication error.Ran auto test, would not advance past door lock. Canceled test, unit would not unlock. Unit needs door lock assembly; ordrng 1 WP8183270 (latch)"
Jason N.
WASH/DRY COMBO WHIRLPOOL WGT3300XQ0 "Cc unit drum not movingFound belt idler pulley seized. Extreme wear present. Unit needs belt pulley. Replaced pulley, belt, rollers using truck stock. Ran op test, op,test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"
Jeff M.
WASHER WHIRLPOOL WTW8500DC0 Installed new part unit op tested good
Joe O.
DRYER WHIRLPOOL WED5000DW2 Installed panel endsOp test ok
Joe O.
WASHER WHIRLPOOL WTW8500DC0 See JM pvr
Jeff M.
MICROWAVE WHIRLPOOL WMH310178W5 Open and close the door multiple times started and canceled the microwave five times in a row unit tested good was unable to determine an issue
Jason N.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Cc unit ice maker leakingCustomer showed popCustomer stated water leaking down ice container down onto freezer door. Found condensation droplets on ice container ,gasket not sealing against ice maker face. Unit needs ice container gasket. Office to call customer when part arrives to schedule next service day.; ordrng 1 WPW10347087 (gasket) and 1 WPW10400825 (retainer)"
Jeff M.
WASHER WHIRLPOOL WTW8500DC0 the ranch will not grip on the nuts for it to come undone. The nuts has been deformed so the machine will not separate. I need an inner tub and outer tub and wash plate. The wash plate came off fine but the splines are all rusted and worn down; ordrng 1 W10512164 (OUTER TUB) and 1 W10752283 (washplate) and 1 W10811960 (INNER TUB) and 1 W10909670 (SPANNING NUT)
Jeff M.
WASHER MAYTAG MVWC465HW The loud obnoxious sound was coming from a Fred’s water mat that was underneath the machine. Ironic
Jeff M.
WASHER WHIRLPOOL WTW8500DC0 The unit bearings are extremely loud customer is also getting a clicking sound and agitation unit needs a case and clutch assembly; ordrng 1 W10754448 (clutch) and 1 W10811956 (GEARCASE )
Dan H.
DISHWASHER KITCHENAID KDFE104DBL4 "Installed new control, op test good"
Corina B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Cust showed pop, sent pic. CC that the door squeaks when opening and the crisper drawer is hard to open and close. Found there are scratches on the ff and fz doors. Will need new doors. ; ordrng 1 LW11255360 (FZ DOOR) and 1 LW11255366 (dor-fip)"
Dan H.
DISHWASHER KITCHENAID KDFE104DBL4 "Customer complaint that unit is not starting and cleaning the dishes, found customer not hitting start button, pressed start button, unit filled and began washing, incoming water temperature at 83 degrees, advised customer to run hot water in sink before starting and to use a rinse aid, ran diagnostics found f7e1(heater error) error code, unit completed test cycle, heater is working, unit needs new control, control is covered under extended warranty ; ordrng 1 W10909702 (cntrl-elec 192.81)"
Corina B.
DISHWASHER WHIRLPOOL WDT710PAHW1 "Cust showed pop, sent pic. CC that the dishes are coming out wet. Advised cust having a plastic tub will keep the condensation of water. Ran diag f5e1 Door Stuck Open. Ran a calibration. Optest ok."
Jason N.
REFRIGERATOR AMANA ASI2575GRS01 "Cc unit has water dripping from top of freezerCustomer sent pop to servic@fredsappliance.comCustomer said water running and pooling in bottom of freezerTurned water on to unit, no leaks found, checked water dispense, not working. Checked water filter, water filter not installed correctly. Correctly installed. Checked dispense, good, ran manual cycle with ice maker, harvest and fill functions good, water filled mold and stopped. Op test good."
Jeff M.
REFRIGERATOR AMANA ABB1921BRM00 The unit was plugged into some kind of search protector box that was super old. I plug the machine directly into the outlet unit tested good
Corina B.
WASHER WHIRLPOOL WTW57ESVW1 Replaced the lock. Optest ok
Corina B.
WASHER WHIRLPOOL WTW57ESVW1 CC that the unit will not start and it’s making a loud noise when it stops. Found the lid lock is broken. Started a spin cycle and stopped no noise. Office to order the part; ordrng 1 WP8318084 (LID LOCK)
Arthur V.
DRYER WHIRLPOOL WED92HEFC0 Replaced control and touch pad. Cycled unit without vent attached. Op test good. Hooked up vent Unit did not fail before leaving. Cycled and the vent light did not come on. Op test good
Jason N.
REFRIGERATOR WHIRLPOOL GI0FSAXVY012 "Cc filter stuck, could not get outRemoved filter, was not stuck, customer can not remove easily. Showed customer how to install and remove filter."
Arthur V.
DRYER WHIRLPOOL WED92HEFC0 Replaced both inlet and outlet thermisters. Op test No good. Check vent light still on. Called techline talked to Ed. File number. Ed contacting engineering Engineering to contact me in 48-72 hrs. ; saved tckt
Arthur V.
MICROWAVE FRIGIDAIRE FPBM3077RF Replaced all parts listed. Op test good. Tried several times. Unit did not affect breaker. Unit op test good.
Arthur V.
WASHER FRIGIDAIRE FTF530FS3 "Customer complaint unit not spinning at all. Timer just ticks but tub doesn’t turn in spin. (Does turn in wash). Put unit in spin. Unit spun. Tried with a load of towels. Unit washed,drained, and spun out. Towels came out damp as designed. Could not duplicate issue at this time . Talked to AB. Office to take care of billing."
Arthur V.
DISHWASHER WHIRLPOOL WDT970SAHW0 Replaced motor and sump assy. Also replaced both stops. Tested unit. Op test good. Left leak mat for customer
Jeff M.
DRYER MAYTAG MGDC465HW0 The lint is coming from the fleece blankets they washed. I gave her specific directions to follow through remove lint out of her blankets and clothing it should work out