Appliance Repair in Eastlake, Ohio
for Eastlake, Timberlake, OH
LORAN - Eastlake, OH
Jeff was an excellent service technician.
Richard - Eastlake, OH
brian was timely, friendly, quick to diagnose and repair. i will use freds repair again
LORAN - Eastlake, OH
Jeff did a great service call
Awesome service and knowledge.
MARY - Eastlake, OH
Jeff was very polite. Good advice.
mary - Eastlake, OH
Friendly and fixed quickly
KITCHENAID DISHWASHER KDTM354DSS4 Both upper rack adjusters a broken needs the support and clips; ordrng 4 WPW10195840 (CLIPS)s and 2 WPW10546503 (AJUSTERS )s, schdld next appmnt for 6/25 MON!
WDF520PADW Whirlpool Dishwasher Cc of no heat Found heater giving intermittent ohm readings Needs heater replaced ; ordrng 1 W10518394 (heater)
WHIRLPOOL REFRIGERATOR WRF560SMYM05 Installed new part unit op tested good ; Job Cmpltd,
WHIRLPOOL DRYER ELE CEM2745FQ0 COMMERCIAL UNIT. Found lid switch actuator open. Replaced with truck stock. Op test good. Parts covered under warranty ; used 1 WP3406107 (SWITCH) from stock, Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.