Appliance Repair in Euclid, Ohio
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Local Reviews
for Euclid, South Euclid, Bratenahl, OH
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Amanda - South Euclid, OH
Professional Service
BERT - South Euclid, OH
Dan was very professional and quickly identified the problem. Through no fault of his own he was unable to perform the repair because he didn't have the needed part to complete it.
Response from Fred's Appliance Service:
Hi Bert, Thanks for submitting your review! Is your unit still not working? If so, we would like to send a technician back out to take another look! Give us a call at 1-800-45-FREDS. Thanks! The Fred's Team
Larry
LAWERANCE - South Euclid, OH
Good
Professionalism on the Second Call
Patricia - Euclid, OH
Brian did a fine job. My washer is finally working again.
Response from Fred's Appliance Service:
Patricia, We are so happy to hear your washer is working again! Enjoy it! Have a great week, The Fred's Team
Awesome Service
Henry - Euclid, OH
Awesome service.
Very friendly, nice personality, patient & listens - good tech
MICHAEL - Euclid, OH
Washer Is Still Broken
Patricia - Euclid, OH
Mr. Merritt came to fix my washer yesterday, May 18th. He installed two new parts, including a water pump. When he left, he said the washer was fixed. However, today, when I attempted to do laundry, I found that the washer is still broken and the problem is the same -- the water will not shut off at the beginning of the wash cycle and the washer will not begin to agitate. It seems to me that perhaps I wasted money on parts that were not necessary. Mr. Merritt was pleasant enough, but he did not fix my washer, and I am out $295. Fred's Appliance, I hope that you can make this right.
Response from Fred's Appliance Service:
Hi Patricia, Thank you so much for taking the time to submit your review. We did speak this morning about this issue and we have scheduled a time to send another technician out to your home. We will take another look to see what is wrong and get you all taken care of! We hope your experience will become positive after our next trip! Please do not hesitate to call with any questions or concerns 1-888-45-FREDS. Thank you, The Fred's Team
Great Service
TRUDI - South Euclid, OH
Agent was on time, courteous, knowledgeable, and completed the repair quickly.
Response from Fred's Appliance Service:
Hi Trudi, Thank you for taking the time to share with us your experience! We are so glad to hear about all of the great qualities that you experienced in our technician. We are also happy to hear that your unit it up and running for you again! Have a great weekend! The Fred's Team
Appliance Repair
Dave - Euclid, OH
Coery is just the best. Patient with questions, very informative, utmost professional!
Response from Fred's Appliance Service:
Dave, Thank you so much for your review! We are happy to hear that Corey was both helpful in servicing your unit, answering your questions, and professional! Glad to hear your unit is back up and running! Have a great week! The Fred' Team
Painless experience
Kimberly - South Euclid, OH
Quick And Everything Is Fixed
Michael - Euclid, OH
Maytag gas stove
KIMYATTA - Euclid, OH
Outstanding service! Two gentlemen showed up; one was in training & both were very polite & professional. The problem was identified quickly; my ignitor & mother board resulted in my oven not working. The board had to be ordered & was shipped to my home in two days. I was also informed that my warranty plan with American Home Sheild saved me $400 plus dollars. Last, the repair took less than 15 minutes.
Response from Fred's Appliance Service:
Hello! Thank you so much for all of your feedback. We are very happy to hear that the technicians were both professional and knowledgeable. Have a great week! The Fred's Team
South Euclid
SAKINAH - South Euclid, OH
Excellent and professional service
good service
GEORGE - Euclid, OH
Service was satisfactory but tech could have had better people skills.
Thank you
Kandy - Euclid, OH
She was very personable.
Robert
ROBERT - Euclid, OH
Give Corina a raise
DAVID - Euclid, OH
Corina was friendly, knowledgeable & knew the product in & out.After finding the problem and fixing it she gave several tips on how to get the best results from our dishwasher.She answered all questions fully.
Great Service
ROBERT - Euclid, OH
Very good experience
MICHAEL - Euclid, OH
Even though the technician was behind, he called and informed us he was running late, he was nice, knowledge and completed the dryer repair within minutes, he also explained to me and my wife the issue with the washer and ordered the parts needed and setup a date for the return visit.
All Around Great Company
PATRICE - Bratenahl, OH
Corina did a great job getting my difficult dishwasher back on track. Professional, capable, pleasant!
Washer service
GARY - Euclid, OH
Couldnt have had a nicer gentleman or better experience Ultimate professionalism
Knowledgable and Professional Technician
ANNA - South Euclid, OH
Technician did all that he could. My issue still remains, but it is due to poor product design--something I will discuss with the manufacturer directly. Technician was able to fix another fridge related issue I was having. Very knowledgeable on appliances.
All around excellence!
PATRICE - Bratenahl, OH
Corina was so impressive with her knowledge, professionalism, courtesy and timeliness of getting the job done. What a pleasant surprise to have a woman doing this job and so well.
Washing machine repair - warranty
martha - Euclid, OH
Great Friendly Service
MATONDA - Euclid, OH
Brian M.
FGHD2465NF2A Frigidaire Dishwasher Installed board Ran quick wash Time counted down normal OP TEST OK
Jeff M.
WHIRLPOOL WASHER WTW5550XW2 Installed new part unit op tested good ; Job Cmpltd,
Brian M.
FGHD2465NF2A Frigidaire Dishwasher Cc that unit stops washing and shows random wash times Customer has had the unit moved forward and repositioned into spot no longer sitting way under cabinet Could not get unit to go into test mode Ran test cycle during quick wash found unit to be stuck at 67 min on wash time watched for 10 min no change in time Needs control replaced ; ordrng 1 154886103 (board),
Brian M.
AGR5330BAS3 Amana Cooktop Cc showed popCc that clicking continues after burner lights Found unit to be working as normal, customer was not turning knob all the way past the ignite
Brian M.
WRS325FDAM01 Whirlpool Refrigerator Cc that unit leaks water from ice maker Ran ice maker called for water every time without an issue Adjusted water set screw to cut back on water fill ; Job Cmpltd
Corina B.
MHW5500FW1 Maytag Washer CC that f9 e1 comes up on the control. F9e1 long drain. Drained the water from the unit. Found the cup was full of bedding. Cust said she was washing blankets that are cut in half. Advised her to not wash blankets that has the bedding exposed to come out of the blanket. She is having the blanket sewn shut. Ran a drain and spin. Optest ok.
Jeff M.
WHIRLPOOL REFRIGERATOR WRF560SEYW04 Installed unit op tested good; , Job Cmpltd,
Corey L.
WDF520PADW3 Whirlpool Dishwasher Customer complaint of mold and dirt keep coming back after cleaning racks, found drain line not looped under sink enough allowing drain to back feed grey water into unit, corrected drain line, spray arms have caked grime inside, needs both spray arms; ordrng 1 WPW10317197 (upper spray arm) and 1 WPW10319027 (spray arm)
Dan H.
110.20882990 KENMORE WASHER Installed new motor coupler, op test good
Jeff M.
KITCHENAID DISHWASHER/B-IN KDTE304DSS1 The ui is not vary responsive and the impellers on the drain pump are chewed up by glass ; ordrng 1 WPW10531320 (DRAIN PUMP) and 1 WPW10537414 (UI), schdld next appmnt for 6/15 FRI 12-5,
Brian M.
WRF555SDFZ Whirlpool Refrigerator Cc that unit will not dispense ice Found indent in left hand door was not hitting switch Install plastic square from truck stock ; used 1 WP2177331 (DOOR SPACER) from stock,
Jeff M.
AMANA DISHWASHER ADB1400AGW1 he dishwasher is draining fine customer was concerned with the water recondensing back on the plastic tub. Customer is not using rinse aid and said she has also bin leaving the dishes in overnight allowing the steam to recondense into water back onto the dishes and onto the tub.; Job Cmpltd, saved tckt [SdLink\310313a.png], snapped 6
Jeff M.
WHIRLPOOL REFRIGERATOR WRF560SEYW04 The units door is broken at the bottom where the hinge inserts into. Customer does not have time to wait on a new door but he does want it fixed. I’m going to set up a return date when I have the correct filler. I am going to fill the hole with what’s called quick steel and make the door work. ; schdld next
Dan H.
110.20882990 KENMORE WASHER Customer complaint that unit is not draining, found coupler broken, unit needs new coupler; ordrng 1 285753A (coupling,motor)
Brian M.
WED4815EW Whirlpool Dryer Cc of noise when drying Found dryer tension pulley bent Used pulley from truck stock OP TEST OK ; used 1 WP691366 (PULLEY DRIVE)
Jeff M.
FRIGIDAIRE DRYER GAS AGQ7000ES The unit was on fire all the plastic in the unit is melted. There is too much damage to fix ;
Dan H.
MEDC215EW1 WHIRLPOOL DRYER Customer complaint that unit is not drying very well, started timed dry cycle, unit is heating, good air flow at back of unit, no air flow at outside vent, found outside vent clogged with lint, removed, op test good ; Job Cmpltd
Corey L.
MFI2665XEB7 Maytag Refrigerator Installed new door and closer, op test good; Job Cmpltd,
Brian M.
MVWX655DW1 Maytag Washer Cc that unit will not start load Found no error codes but lid lock not always inguagingFound lid lock connector not seated in control board all the way Ran auto test and calibrationOP TEST OK
Brian M.
MVWC565FW0 Maytag Washer Cc that unit will not lock Ran diagnostics found error for lid lock Lid lock not inguaging Needs lid lock replacedReplaced lid lock from truck stockRan auto test and calibration OP TEST OK Unit is in concrete basement next to floor drain ; used 1 W10838613 (LATCH)
Brian M.
110.28803890 Kenmore Washer Cc that unit over flows Found hose to pressure switch not fully attached Reattached hose ran multiple test loads OP TEST OK
Brian M.
106.58146801 Kenmore Refrigerator Cc that leaks from bottom Found drip tray frozen over and causing water to leak out everything defrostSteamed unit out cleared drain OP TEST OK
Jeff M.
WHIRLPOOL BOTTOM FREEZER WRF989SDAE02 Installed new part unit op tested good ; Job Cmpltd,
Brian M.
FGHD2465NF2A Frigidaire Dishwasher Cc that unit shuts down after a little bit into the cylceRan auto test no issue Ran 2 test cycles ran for 10 min eachOP TEST OK Found unit sitting back to far and left side unit sitting behind cabinet not allowing door to close all the wayPossibly install issue Advised on having unit repositioned
Dan H.
MTB2156GEW MAYTAG REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 76 degrees , freezer section temperature at 76 degrees, evaporator fan is running, no frost pattern on evaporator , condenser fan is running. Compressor is not running, applied 120vac to compressor, compressor did not start, unit needs new compressor, customer does not want repair
Jeff M.
KENMORE WASHER 110.28803890 Installed new part unit op tested good ; Job Cmpltd,
Corey L.
WTW5000DW1 Whirlpool Washer Customer complaint washer not working, f8e1 long drain, f8e3 overflow condition, f2e1 stuck key, cleared codes, in manual test mode found cold water off to unit, when cold water to the unit is on it trickles out, water valve failed, replaced with truck stock op test good
Corey L.
KSSC42FMS00 Kitchenaid Refrigerator Installed new water inlet valve, turned water supply on with customer verification, op test good,
Jeff M.
M1TXEMMWW00 MAYTAG REFRIGERATOR The evap fan stoped spinning installed new part unit op tested good ; used 1 WP2315539 (MOTOR-EVAP)
Corey L.
KDFE104DWH0 Kitchenaid Dishwasher Customer complaint dishwasher not washing, ran diagnostics found f8e2 drain motor electrical problem, started normal wash cycle, unit filled and washed, passed four cup test, unit drained, started express wash, unit filled and washed, dispenser opened, unit drained, unable to duplicate problem, unit is operating as designed
Jeff M.
FRIGIDAIRE DISHWASHER FGHD2465NF2A The unit turned on n ran for me twice unit op tested good ; Job Cmpltd,
Corey L.
WTW4816FW2 Whirlpool Washer Customer complaint unit leaking hot water, ran diagnostics found f2e1 stuck key, f5e3 lid lock/unlock fault, lid locks and unlocks, lid locks in spin cycle, found hot water hose leaking at back of unit connection, valve is good, customer is going to replace the lines to repair
Corey L.
ISC23CNEXY02 Ikea Refrigerator Customer complaint condensation on milk, temp was 5 frz and 37ff, frz is set to 5 ff set to 37, seals are good, evap and condenser fans running, no condensation present since the day customer called, unit is operating as designed ;
Corey L.
NTW4516FW2 Amana Washer ustomer complaint unit not completing cycle, found drain hose on the floor, installed drain loop to sink, ran diagnostics found f8e2 no fill long fill, cleared codes, op test good ;