Appliance Repair in Euclid, Ohio
for Euclid, South Euclid, Bratenahl, OH
MICHAELLE - Euclid, OH
Dryer repaired and working and wife happy.
NORMA - Euclid, OH
Ben knew what was wrong with our ice maker right away. He had the replacement part in the van and fixed the problem.
MICHAELLE - Euclid, OH
Technician would not verify incorrect info with office. I had to contact the office in order to authorize the warranty repair.
Response from Fred's Appliance Service:
Hello! Thank you for your review. We appreciate it. I just spoke to the tech. He has explained that the purchase date information from his end showed the wrong information. We ended up hashing it all out for you though. Very sorry for the troubles. -The Fred's Team
GRACE - Euclid, OH
Considering, this is the 3rd time in a month for service, I believe this gentleman knew what he was doing
LINDSEY - South Euclid, OH
Corina did a wonderful job today. She was very careful with our brand new stove.
GSH22JFXMWW GE REFRIGERATOR Replaced the filter. Optest ng. Called GS showed him the filters are different. He called GE and he said the non GE filter may have damaged the filter head. Need to replace the filter head. ; ordrng 1 WR17X20862 (mwf manifold & tubes), schdld next appmnt for 10/27 FRIGSH22JFXMWW ge REFRIGERATOR Replaced the ice maker. Optest ok. ; Job Cmpltd
WRF757SDEM01 WHIRLPOOL REFRIGERATOR Customer complaint that unit is not cooling properly, fresh food section temperature at 50 degrees, freezer section temperature at 14 degrees, found fresh food section evaporator frozen over, cleared ice and placed thermistor in correct position, op test good ; Job Cmpltd
WRF535SMBM00 WHIRLPOOL REFRIGERATOR Repaired right lower door hinge op test ok;
MVWX655DW1 MAYTAG WASHER The unit was not hooked up when i got there. I uninstalled their donor washer. I reinstalled their actual washer. The machine had a long Fill code I cleared the code recalibrated the machine ran a short auto cycle. Unit tested good unable to determine the original issue; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.