Appliance Repair in Euclid, Ohio
for Euclid, South Euclid, Bratenahl, OH
MICHAEL - Euclid, OH
Our service representative was fantastic, very quick and efficient and had an outgoing personality which my family and I enjoyed
MICHAELLE - Euclid, OH
Dryer repaired and working and wife happy.
NORMA - Euclid, OH
Ben knew what was wrong with our ice maker right away. He had the replacement part in the van and fixed the problem.
MICHAELLE - Euclid, OH
Technician would not verify incorrect info with office. I had to contact the office in order to authorize the warranty repair.
Response from Fred's Appliance Service:
Hello! Thank you for your review. We appreciate it. I just spoke to the tech. He has explained that the purchase date information from his end showed the wrong information. We ended up hashing it all out for you though. Very sorry for the troubles. -The Fred's Team
GRACE - Euclid, OH
Considering, this is the 3rd time in a month for service, I believe this gentleman knew what he was doing
NED4655EW1 AMANA DRYER The unit was installed by Home Depot they installed the unit incorrectly they use the improper vent for dryer I explain to the customer to call them back out and have them install the dryer properly using semi rigid venting ; Job Cmpltd,
MVWC565FW0 MAYTAG WASHER CC that the spin light is flashing. Held the start button in until it cleared. Advised cust if it happens again to hold the start button in until it clears the light. Ran 8 pairs of jeans on a normal load and a drain and spin. Optest ok. ; Job Cmpltd
ART104TFDW00 AMANA REFRIGERATOR Unit is leaking from the heat exchanger inside the cab. Oil is dripping from heat exchange and unit is instantly dumping charge. 134a can be smelled and seen spraying. Slight dent in that area. Techline: tj. likely caused by cabinet damage. To turn into partner team. Will document issue.
WED4815EW1 WHIRLPOOL DRYER Customer complaint that unit is not heating, all components test good, home depot finally got us a power supply, started normal dry cycle, unit heated, unit is operating as designed ; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.