"Cc unit takes 2 cycles or more to dry, verified and low airflow outside vent, removed vent and full of lint, advise customer to clean and replace vent with a rigid or semi rigid. Unit working properly but needs vent replaced. Opt test ok"

"Replace element ran bake to 350 customer started he wants to see it get to 350 since unit wasnt passing 275 before, good heat, opt test ok"

"Customer complaint that fresh food section door is not closing, confirmed, adjusted door, op test good"

"Cc unit freezer no longer freezingFound freezer and ff section both cool, product is not freezing in freezer. Compressor is running. Pulled evaporator cover, found large ice ball on cap tube and half of first coil, rest of evaporator is bare. Unit had a refrigerant leak, will need evaporator replaced and system recharge ; ordrng 1 5303918274 (Evaporator), used 1 WPW10143759 (DRIER) from stock"

"Cc: not draining properlyFound error code f9e1(long drain). Ran manual drain. Pump not running. Checked under unit. Found gear case leaking oil. Found pump receiving 120v. Needs drain pump and gear caseCustomer does not want to repair at this time ; ordrng 1 W11454741 (Gear case) and 1 WPW10276397 (drain pump assy), used 1 SHIPPING (SHIPPING LOGISTICS*) from stock"