"Cc: noiseCustomer showed video of noises, first noise was unit agitating(advised customer this is normal). Second sound was unit slowing slowing from spin. Also normal noise. Found no stored error codes. Ran auto test and calibration. Ran manual spin. Unit functioning as designed. Op test ok"

"CC that there is standing water in the tub. Found drain hose laying on the floor. Raised drain hose. Filled sink with water, not drain in dishwasher. Advised cust to secure the dishwasher to the counter or cabinets. Optest ok"

"Installed new filter head, op test good"

Cc: upper oven not heatingFound igniter pulling 0amps. Needs oven igniter. Replaced igniter. Ran test bake. Op test ok ; used 1 12400035 (IGNITER) from stock

"Cc: not rinsingFound error codes f8e1(long fill no fill). F0e2(over suds). Ran auto test. Ran drain and spin. Ran calibration. Customer has issue with supply valves(valve leaks,so customer turns water on before and after use). Advised to get valves replaced. Unit functioning as designed. Op test ok"