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Local Reviews
for Fairview Park, OH
Powered by Fluid LOCALExcellent Service
David - Fairview Park, OH
Ed
Edward - Fairview Park, OH
I was very pleased with the repair call the job was done quick i’m Very pleased
Skilled Technician
Louise - Fairview Park, OH
All my questions were answered and options presented.
Prompt and competent
Marianne - Fairview Park, OH
Good
Dominique - Fairview Park, OH
Warranty claim washing machine
Rob - Fairview Park, OH
Our washing machine was 1 month past the standard warranty, I bought the extended warranty from Lowes. It started leaking water. The tech, Mac turned up and immediately spotted the problem and organized a repair "by the book" because of the extended warranty. Machine all fixed now and I will be using Fred's for ALL my appliance repairs, MOST impressed.
Great
Jennifer - Fairview Park, OH
MAC was awesome
Great !
jennifer - Fairview Park, OH
Service was wonderful
Excellent communication
KATHY - Fairview Park, OH
I loved that they sent reminders , a pic of the service professional, and kept me updated on time of arrival- refreshing.
Great
JOHN - Fairview Park, OH
Nice work fixed fast.
Great service, on time
Tina - Fairview Park, OH
Cory was on time & fixed the problem quickly.
fast and efficient
JEAN - Fairview Park, OH
In and out for easy fix
ED - Fairview Park, OH
Highly professional
JACK - Fairview Park, OH
Chad made a thorough analysis and avoided doing unnecessary work.that might have been costly to us. His manner was friendly and professional. We would certainly contact Fred's again when needed.
Jim
Jim - Fairview Park, OH
Excellent service good tech
Washing machine
CAROLYN - Fairview Park, OH
The technicians came in quickly and explained what the issue was and how to help resolve it and we’re out in about 10 or 15 minutes. Very efficient and helpful.
Great service!
RONALD - Fairview Park, OH
solved the problem
LINDA - Fairview Park, OH
Quick, professional, courteous service!
Ronald - Fairview Park, OH
Dryer Repair
ORIANA - Fairview Park, OH
The techs were prompt and both were very courteous. They did a thorough job and were very careful about tracking in rain or debris from shoes. Both were knowledgeable and friendly.
Response from Fred's Appliance Service:
Hi Oriana, Thank you so much for your feedback. We always strive to leave our customers' home in a better condition than we found it! Our technicians respect your home the same as they would their own, and nobody wants rain or dirt tracked around! We are so glad you had a positive experience with our technicians and service. Thanks and have a great weekend! The Fred's Team
Mary
MARY - Fairview Park, OH
Good service and great communication about timeframe and who was coming .
GREAT SERVICE, EXCELLENT PRESENTATION,INFORMATION
RITA - Fairview Park, OH
PLEASANT ATTITUDE
Beth
ELIZABETH - Fairview Park, OH
Great tech, corrected problem promptly.
Brian Brocco
hope - Fairview Park, OH
Professional, courteous and effective.
Thank you!
Erika - Fairview Park, OH
Fixed our problem quickly and prevented the chance of a fire.
Corey L.
OTR MICROWAVE WHIRLPOOL WMH32519FS0 "Replaced magnetron, op test good"
Gabriel P.
ICEMAKER FRIGIDAIRE FFHS2311PFGA Replace new filter customer order when dispense water a good pressure of water was coming out no need to replace valve dispensing water correctly opt test ok
Corina B.
REFRIGERATOR MAYTAG MZD2665HEB "CC that the unit is not cooling. Fz 65 ff 65. No frost pattern on the evap. Evap fan and condenser fan are running. Replaced the filter from t/s. Recovered refrigerant, replaced drier, pulled 28"vac w/ pump, watched, good, charged 4.8oz r134a, unit cooling, pressures good, op test ok; used 1 WPW10143759 (DRIER) from stock"
Corina B.
DISHWASHER KITCHENAID KUDS03FTPA0 "Replaced the control. Brought core back for return. Cust wants to have the springs and is ordering the UI, since it’s no UI is no longer available. Will call office for appointment. Called SM to order parts.; ordrng 1 8194001 (LINK 2656) and 2 WP8270020 (spring 2166)s and 1 WP8524447 (cable-ribn 5866), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DISHWASHER KITCHENAID KUDS03FTPA0 "Replaced the control. Brought core back for return. Cust wants to have the springs and is ordering the UI, since it’s no UI is no longer available. Will call office for appointment. Called SM to order parts.; ordrng 1 8194001 (LINK 2656) and 2 WP8270020 (spring 2166)s and 1 WP8524447 (cable-ribn 5866), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
OTR MICROWAVE WHIRLPOOL WMH32519FS0 "Customer complaint mw no heating, confirmed started unit, unit buzzing, fans operating, found magnetron failed, unit needs magnetron ; ordrng 1 WPW10693025 (MAGNETRON )"
Corey L.
REFRIGERATOR MAYTAG M1BXXGMYW00 "Customer complaint refrigerator was freezing food at recommended but ice cream is not freezing, confirmed temps were 37 ff and 21 frz, found unit with low side leak, unit needs evap and dryer, customer does not want quote will be purchasing new"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 Fresh food evaporator not defrosting again. Replaced defrost thermistor from truck stock. All tested ok. Labor and part are warranty.; used 1 W10902214 (THERMISTOR) from stock
Macaulay G.
REFRIGERATOR FRIGIDAIRE FFHS2611LWKA Replaced Ed ice maker. Advanced ice maker and it filled with water. All tested ok.
Gabriel P.
DISHWASHER KITCHENAID KDPE234GPS0 "Replace pump motor ,opt test ok"
Gabriel P.
ICEMAKER FRIGIDAIRE FFHS2311PFGA Replace parts still no water ordering inlet valve as I was leaving customer state that the steamer put bubbles on there wood floors I did not saw the steamer leaking but they stated that the heat cause the damage I took one clear picture told customer office will call then; ordrng 1 242252702 (valve)
Gabriel P.
ICEMAKER FRIGIDAIRE FFHS2311PFGA Found bad icemaker getting 120 v not responding also disconnected filter and dispense water it shoot water of of filter housing it should do that ordering base connection ; ordrng 1 241798231 (ICEMAKER ) and 1 242009602 (BASE)
Gabriel P.
DISHWASHER KITCHENAID KDPE234GPS0 "Sump pump motor not functioning correctly,ordering took pic of pop; ordrng 1 W11085683 (pump&motor)"
Macaulay G.
REFRIGERATOR FRIGIDAIRE FFHS2611LWKA "Unit not making ice. Found fill tube was frozen. Cleared ice build up, advanced ice maker. All tested and filled ok."
Paul P.
DISHWASHER/B-IN WHIRLPOOL KUDM25SHBL1 "Checked in part shipped. Installed control and tested dishwasher. Dishwasher user interface still not working. Tested power through door switch and at control, has power. Office to order another user interface.; ordrng 1 WP9744106 (panel-cntl)"
Paul P.
DISHWASHER/B-IN WHIRLPOOL KUDM25SHBL1 "Tested dishwasher, no input buttons working. Incoming power ok, checked main control, no power to interface. Office to order control.; ordrng 1 WP8530929 (cntrl-elec)"
Brian B.
REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Replaced ff gasket. Lubricated with petroleum gel. Adjusted feet so doors close properly. Op test ok.
Paul P.
WASHER MAYTAG MTW6500TQ0 "Installed suspension in washer and tested, washer is operating properly. Noise from hot water valve is not abnormal, will not affect operating of washer.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian B.
DRYER WHIRLPOOL WGD4815EW2 Verified pop and updated date of purchase. CC that door is hard to close . Adjusted strike and lubricated door latch. Ran test cycle. Op test ok.
Corey L.
WASHER MAYTAG MTW6500TQ0 "Customer complaint washer not spinning correctly says out of balance too often, found suspension worn out bad tub real sloppy, started high speed spin, unit spun quietly, bearings are good, unit needs suspension kit, after receipt customer said water makes a noise when filling, said tech will also look at screens at water valve connections and clear any obstructions, advised if screens are clear will need new inlet valve to remedy the noise; ordrng 1 W10820048 (SUSPENSION, 73.72), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian B.
RANGE WHIRLPOOL SF365PEGN1 "Range approx 20 yrs old. F3E2 fault code. Per tech sheet, Ohmed out oven sensor. 1085 ohms, this is correct. Per tech sheet, replace oven control. Contro # 3196970 is NLA. Cannot repair. Customer paid sc."
Brian B.
REFRIGERATOR FRIGIDAIRE FFTR1821TB0 Found ff door not closing and large ice and frost buildup in freezer and ff sections around air shafts. Used steamer to clear ice. Shimmed and adjusted doors. Ff gasket is torn. Will need new gasket. Office to order part. R/s per customer req. needs early appt.; ordrng 1 242193212 (gasket-ref door)
Macaulay G.
RANGE KITCHENAID KERS206XWH2 Relay shorted for bake. Customer will advise for repair. Paid service.
Brian B.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Ran entitlement, verified pop. Sent pic of receipt to update purchase date. Checked temps, 39 ff, -1 freezer.. found ice buildup on back wall of freezer that may have been hitting fan. Removed evap cover and used steamer to clear ice. Found duck bill grommet on drain tube clogged up. Cleaned and trimmed grommet op test ok."
Brian B.
WALL OVEN WHIRLPOOL MGR6772BDS "Found pads not working properly and F7 code. Will need new oven control. Part is NLA. Cannot repair. Part # 74007954. Paid sc, did not repair."
Paul P.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Refrigerator average temperature at 36 degrees. Freezer at -5 average. Refrigerator passing defrost test. On test of baffle module, motor is not closing to refrigerator section. Office to order air diffuser assembly.; ordrng 1 W11236848 (AIR DIFFUSER ASSEMBLY)"
Paul P.
REFRIGERATOR FRIGIDAIRE FGHC2331PF7 "Replaced main power board. Reset power, ran through settings.; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Brian B.
REFRIGERATOR FRIGIDAIRE LFHB2741PFDA CC of leaking under machine. Customer had water to machine turned off. Found plastic waterline to machine leaking where it attaches to water valve. Advised customer that plastic waterline is a flood hazard and must be replaced with copper or braided metal flexline. Machine checks ok.
Macaulay G.
REFRIGERATOR JENN-AIR JCD2389GES Replaced adaptive defrost control. Put into defrost. Tested ok.
Brian B.
DISHWASHER/B-IN WHIRLPOOL KUDM25SHBL1 Replaced panel. Ran test cycle. Op test ok.
Brian B.
REFRIGERATOR FRIGIDAIRE FGHB2866PFEA "CC of noise when I/m is filling. Ran I/m diag and filled Icemaker. Sound is water valve turning on. Also, frost buildup around damper. Used steamer to clear frost. Op test ok. Customer has plastic waterline attached to machine. Advised customer that this is flood hazard and should be replaced with copper or braided flexline."
Paul P.
REFRIGERATOR FRIGIDAIRE FGHC2331PF7 "Tested FF and FZ, found temperatures reading at 20 degrees below set points. Tested sensors both in cooler and room temperature environments, tested properly. Power control board not sensing proper readings from sensors, office to order main board. Did not set down mitigation mat, refrigerator not operating properly.; ordrng 1 5304498781 (board-main power), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
REFRIGERATOR JENN-AIR JCD2389GES Not defrosting again. Office to order adaptive defrost board. Will need ordered through V&V. Defrost heater was not bad but new one can not be returned since the old was damaged while taking it out. We will be refunding for 51.29. The original part and shipping were over charged for heater by 51.29.; ordrng 1 ER61005988 (ADAPTIVE DEFROST BOARD 69.40) and 1 WP61006199 (heater)
Gabriel P.
RANGE KENMORE 91195582992 "Adjust temp oven cc it was taking longer to bake,opt test ok"