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Local Reviews
for Fairview Park, OH
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Jessica - Fairview Park, OH
My technician was very friendly. He offered great advice and was really easy to work with.
Dishwasher-Great Tech
Kevin - Fairview Park, OH
Awesome customer service and diagnosis. Clean, friendly and knowledgeable. Quick and respectful. Would use him again.
Great Follow through
Louise - Fairview Park, OH
How about a few more women as technician? Can't you actively reach out to them?
Excellent Service
David - Fairview Park, OH
Ed
Edward - Fairview Park, OH
I was very pleased with the repair call the job was done quick i’m Very pleased
Skilled Technician
Louise - Fairview Park, OH
All my questions were answered and options presented.
Prompt and competent
Marianne - Fairview Park, OH
Good
Dominique - Fairview Park, OH
Warranty claim washing machine
Rob - Fairview Park, OH
Our washing machine was 1 month past the standard warranty, I bought the extended warranty from Lowes. It started leaking water. The tech, Mac turned up and immediately spotted the problem and organized a repair "by the book" because of the extended warranty. Machine all fixed now and I will be using Fred's for ALL my appliance repairs, MOST impressed.
Great
Jennifer - Fairview Park, OH
MAC was awesome
Great !
jennifer - Fairview Park, OH
Service was wonderful
Excellent communication
KATHY - Fairview Park, OH
I loved that they sent reminders , a pic of the service professional, and kept me updated on time of arrival- refreshing.
Great
JOHN - Fairview Park, OH
Nice work fixed fast.
Great service, on time
Tina - Fairview Park, OH
Cory was on time & fixed the problem quickly.
fast and efficient
JEAN - Fairview Park, OH
In and out for easy fix
ED - Fairview Park, OH
Highly professional
JACK - Fairview Park, OH
Chad made a thorough analysis and avoided doing unnecessary work.that might have been costly to us. His manner was friendly and professional. We would certainly contact Fred's again when needed.
Jim
Jim - Fairview Park, OH
Excellent service good tech
Washing machine
CAROLYN - Fairview Park, OH
The technicians came in quickly and explained what the issue was and how to help resolve it and we’re out in about 10 or 15 minutes. Very efficient and helpful.
Great service!
RONALD - Fairview Park, OH
solved the problem
LINDA - Fairview Park, OH
Quick, professional, courteous service!
Ronald - Fairview Park, OH
Dryer Repair
ORIANA - Fairview Park, OH
The techs were prompt and both were very courteous. They did a thorough job and were very careful about tracking in rain or debris from shoes. Both were knowledgeable and friendly.
Response from Fred's Appliance Service:
Hi Oriana, Thank you so much for your feedback. We always strive to leave our customers' home in a better condition than we found it! Our technicians respect your home the same as they would their own, and nobody wants rain or dirt tracked around! We are so glad you had a positive experience with our technicians and service. Thanks and have a great weekend! The Fred's Team
Mary
MARY - Fairview Park, OH
Good service and great communication about timeframe and who was coming .
GREAT SERVICE, EXCELLENT PRESENTATION,INFORMATION
RITA - Fairview Park, OH
PLEASANT ATTITUDE
Macaulay G.
REFRIGERATOR KITCHENAID KRFF707ESS01 Defrosted fresh food evaporator and defrosted. All tested ok.
Corina B.
REFRIGERATOR KITCHENAID KRFF707ESS01 CC that the there is frost in the ff. Found the frost in the ff on the evap. Will need a fan harness. Office to order part; ordrng 1 W11033168 (harns-wire)
Corina B.
DRYER WHIRLPOOL WED5800BW0 CC that the unit is vibrating when drying. Found a build up of lint in the blower wheel. Cleaned the blower wheel out. Unit did not need to be vacuumed. Optest ok.
Paul P.
REFRIGERATOR MAYTAG MRT311FFFE00 "Replaced freezer door. Refrigerator is operating properly. Did not set down mitigation mat, no water running to refrigerator."
Corina B.
DISHWASHER MAYTAG MDB7749SBM1 Replaced the ui panel. Ran a calibration. Optest ok.
Gabriel P.
DBL WALL OVEN WHIRLPOOL WOD97ES0ES02 "Replace parts opt test ok,also pre heat to 350 on both oven pass"
David R.
WASHER WHIRLPOOL WFW94HEXW2 "F9E1 long drain. Found pressure hose clogged up with debris. Found drain pump clogged up with clothing and debris. Cleaned and cleared. Ran service, op test ok."
Corina B.
DISHWASHER WHIRLPOOL WDT970SAHV0 CC that the unit is not drying the dishes. Cust has rinse aid. Ran a calibration. Heater is on. Advised the cust to run the hot water before starting the dishwasher. Optest ok.
Macaulay G.
DISHWASHER KITCHENAID KDTM354DSS3 Sump motor is seized. Customer does not want to repair. Motor W10902589.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
David R.
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 "Pre ID parts where not sent. Put in a new fuse from t/s, turned on for 10 seconds and blew the breaker off. Do not have the same interlock switches on truck. Ordering interlocks, fuse, thermostat, filter board; ordrng 2 W10138793 (fuse)s and 1 W10269232 (thermostat) and 1 W10832024 (thrmst-fix) and 1 W11252186 (UPPER INTERLOCKS ) and 1 W11252187 (LOWER INTERLOCKS ) and 1 WPW10531156 (filter), used 1 W10138793 (FUSE, MICROWAVE) from stock"
David R.
DISHWASHER MAYTAG MDB7749SBM1 "UI acting intermittently. Service pointer.Called Techline KurtChecked UI ribbon, has silver migration of brown marks on it.S-code for part. S25462; ordrng 1 W10811169 (panel-cntl)"
David R.
MICROWAVE WHIRLPOOL WMH31017HZ2 Arrived. Placed cup of water in unit. Turned on. Was hot after 1 min. Tried several times and same result. Op test ok.
Gabriel P.
DBL WALL OVEN WHIRLPOOL WOD97ES0ES02 "Mother bought a control board but did not put cause is not part of issue customer was having ,i by pass fuse and user interface turn on but will not let me go to bake cause error codes shows stuck key on user interface she needs fuse and control panel she will get the part from her mom since she works at whirlpool but she also said she’s thinking about getting a new one customer don’t want to repair paid service"
Corina B.
DISHWASHER WHIRLPOOL WDF520PADM7 "CC that the top rack does not stay in. Found the top clip is not in. Re installed the clip. Dishwasher is leaking forward, advised cust to raise the dishwasher up. Optest ok."
Macaulay G.
WASHER GE PTWN6050MOWT Unit has shorted relay to lid switch. Customer does not wasn’t to repair.
Macaulay G.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Heater circuit not turning on at end of cycle. Heat tested ok. Ran through test mode, heater received 120 vac. Afterwards, heater tested ok."
Corey L.
COOKTOP GAS AMANA AGR5330BAS0 "Customer complaint cook top burners won’t go low enough to simmer, found all four flames a little too big on lo, adjusted all four surface burners, op test good"
Corina B.
DISHWASHER WHIRLPOOL WDT970SAHV0 Replaced the pump and motor. Optest ok
Corina B.
DISHWASHER WHIRLPOOL WDT970SAHV0 "Cust showed pop, sent pic. CC. That the unit is not washing the dishes. Checked the power at the control to the pump and motor 120 volts. Will need a pump and motor. Called Sm to order part ; ordrng 1 W11087376 (pump&motor)"
Macaulay G.
REFRIGERATOR KITCHENAID KRFF305ESS00 Found piece of tape was tapping the back of the unit when condenser fan was running. Removed tape.
Macaulay G.
REFRIGERATOR KITCHENAID KRFF305ESS00 Found piece of tape was tapping the back of the unit when condenser fan was running. Removed tape.
Corina B.
WASHER WHIRLPOOL WTW8000DW0 Replaced the latch. Ran a calibration. Started a drain and spin. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
Macaulay G.
REFRIGERATOR KITCHENAID KRFF305ESS00 Centered unit in cabinet. Unit cannot go back further due to water line and dry wall on right side.
Corina B.
WASHER WHIRLPOOL WTW8000DW0 "CC that f5e3 is on the control. Found f5e3 Lid Lock Will Not Unlock. Did step 8. Checked the j6-7 and j-18-3 0 Vdc. Checked j6-2 and j12-3 3 volts. Then error code. Will need a new lid lock. Advised Cust if this does not correct the problem it will need a control. ; ordrng 1 W10810403 (lid lock assy 9393), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DISHWASHER WHIRLPOOL WDT750SAHV0 "Cust showed pop, sent pic. CC that the unit is not washing. Checked the power to the control, good. The pump and motor did not have a good connection at the control. Unit started washing. Optest ok."
Macaulay G.
REFRIGERATOR WHIRLPOOL KRFC604FSS Door switches were not lining up properly. Corrected door alignment to switches. All tested ok.
Macaulay G.
REFRIGERATOR KITCHENAID KRFF305ESS00 Cleaned behind unit and condenser coils. Ice maker not advancing. Replaced from truck stock. All tested ok.; used 1 W10884390 (ICE MAKER ASSY) from stock
Paul P.
REFRIGERATOR MAYTAG MRT311FFFE00 "Freezer door gasket not sealed in all the way, very uneven around bottom and side, not a removable gasket. Office to order FZ door. Did not set down mitigation mat, no water running to refrigerator.; ordrng 1 LW10668770 (dor-fip)"
Paul P.
REFRIGERATOR MAYTAG MRT311FFFE00 "Freezer door gasket not sealed in all the way, very uneven around bottom and side, not a removable gasket. Office to order FZ door. Did not set down mitigation mat, no water running to refrigerator.; ordrng 1 LW10668770 (dor-fip)"
Macaulay G.
DISHWASHER WHIRLPOOL MDB4949SHZ0 Unit is not receiving water. Found connections to inlet valve were disconnected. Reconnected inlet to connections. All tested ok.
Corina B.
DISHWASHER WHIRLPOOL WDF520PADM7 Replaced the pump and motor. Optest ok.
Corey L.
REFRIGERATOR KITCHENAID KFIS29PBMS00 "Customer complaint ice maker still didn’t make ice, confirmed, found mold heater open, heater is getting 113v, replaced ice maker part w10764668, op test good"
Corina B.
DISHWASHER WHIRLPOOL WDF520PADM7 "Cust showed pop, sent pic. CC that the unit does nothing. Ran diag 8-2 drain Motor Electrical Problem, 6-2 Fill Valve Electrical Problem, 10-1. Checked the voltage at the control 120 volts. Will need a pump and motor. Called SM to order part. ; ordrng 1 W11025157 (pump&motor)"
Macaulay G.
DBL WALL OVEN WHIRLPOOL KODE500ESS04 Replaced console. All tested ok.