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for Fairview Park, OH
The warranty service on our dishwasher was performed with minimal interference to our daily routine. The Serviceman from Fred's Appliance Repair was
Bill - Fairview Park, OH
Jocelyn - Fairview Park, OH
Great service.nice guy...
Linda - Fairview Park, OH
James - Fairview Park, OH
She is fantastic. efficient, pleasant and very knowledgeable
Jessica - Fairview Park, OH
My technician was very friendly. He offered great advice and was really easy to work with.
Kevin - Fairview Park, OH
Awesome customer service and diagnosis. Clean, friendly and knowledgeable. Quick and respectful. Would use him again.
Great Follow through
Louise - Fairview Park, OH
How about a few more women as technician? Can't you actively reach out to them?
David - Fairview Park, OH
Edward - Fairview Park, OH
I was very pleased with the repair call the job was done quick i’m Very pleased
Louise - Fairview Park, OH
All my questions were answered and options presented.
Prompt and competent
Marianne - Fairview Park, OH
Dominique - Fairview Park, OH
Warranty claim washing machine
Rob - Fairview Park, OH
Our washing machine was 1 month past the standard warranty, I bought the extended warranty from Lowes. It started leaking water. The tech, Mac turned up and immediately spotted the problem and organized a repair "by the book" because of the extended warranty. Machine all fixed now and I will be using Fred's for ALL my appliance repairs, MOST impressed.
Jennifer - Fairview Park, OH
MAC was awesome
jennifer - Fairview Park, OH
Service was wonderful
KATHY - Fairview Park, OH
I loved that they sent reminders , a pic of the service professional, and kept me updated on time of arrival- refreshing.
JOHN - Fairview Park, OH
Nice work fixed fast.
Great service, on time
Tina - Fairview Park, OH
Cory was on time & fixed the problem quickly.
fast and efficient
JEAN - Fairview Park, OH
In and out for easy fix
ED - Fairview Park, OH
JACK - Fairview Park, OH
Chad made a thorough analysis and avoided doing unnecessary work.that might have been costly to us. His manner was friendly and professional. We would certainly contact Fred's again when needed.
Jim - Fairview Park, OH
Excellent service good tech
CAROLYN - Fairview Park, OH
The technicians came in quickly and explained what the issue was and how to help resolve it and we’re out in about 10 or 15 minutes. Very efficient and helpful.
RONALD - Fairview Park, OH
solved the problem
LINDA - Fairview Park, OH
RANGE WHIRLPOOL WFG505M0BS3 "Test3 oven, F3 code in memory. Tested bake operations, F3 code. Sensor is testing in proper ohms range, would need new control. Too cost prohibitive to repair at this time."
OTR MICROWAVE WHIRLPOOL WML55011HS2 Touched up paint.
WASHER MAYTAG MVWC565FW1 "Customer complaint of a noise sometimes like a high pitched metal scraping, ran diagnostics no codes found, ran high spin and heavy agitation, no unusual sounds heard, unable to duplicate the problem, unit is operating as designed"
DISHWASHER KITCHENAID KDTE254ESS "Installed drain hose, placed mit mat, op test good"
OTR MICROWAVE WHIRLPOOL WML55011HS2 Paint that was sent does not match. Office to order both types of paint.; ordrng 1 4392899 (tuchup) and 1 72017 (touchup wht)
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Found bottom of refrigerator had ice from water leak. Pulled cover on water valve, ran ice maker fill test in diagnostics to check for leaks. No leak at water valve or water tank. Found leak above ice maker assembly, obstruction at fill cup had blocked water, flowing down vent behind ice maker assembly to bottom of refrigerator. Cleaned up ice, re assembled unit, ran fill test, now filling properly."
RANGE KITCHENAID KFED500EWH02 Corrected temperature in both ovens. Explained proper use of cook top and oven rack placement.
WASHER MAYTAG MVWB835DW4 Unit would not function. Found in factory test mode. Ran load calibration. All tested ok.
OTR MICROWAVE WHIRLPOOL WML55011HS2 Spoke with Ed from whirlpool. Explained situation of microwave damage. Advised to replace plate and paint interior. Office to order plate and white paint.; ordrng 1 W11291538 (PLATE) and 1 WP261869 (paint cw)
DISHWASHER WHIRLPOOL WDF550SAHS The inner door is the wrong size. Took pic. The door latch is not the correct part. ; ordrng 1 W11226294 (DOOR LATCH) and 1 W11230130 (INNER DOOR )
RANGE ELECTROLUX EW30GF65GSD "Customer complaint bake is not working, confirmed, found bake ignitor failed, quoted, ok, replaced with ts, op test good; used 1 12400035 (IGNITER 52.99) from stock"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 CC that the top rack does not stay in. Found the stop fell off on the lt hand side. Re inserted the stop and the top rack was inserted the wrong way. Optest ok.
REFRIGERATOR MAYTAG MZD2768GEQ Damper stuck in open position and fan motor not working. Will need these parts but cannot find on look up. Will need to research to see if these parts are still available.
DISHWASHER WHIRLPOOL WDF550SAHS CC that the door does not close. Found the inner door was bowing out. Adjusted the inner door. Optest ok.
REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Tested refrigerator, used bypass cap to test filter, filter is ok. Tested fitting on top of refrigerator door, has pressure. Cycled saddle valve in basement, it improved the pressure a little, will need to reset in different position (upside down now, has buildup blocking flow and reducing pressure.)"
WASHER MAYTAG MHW4000BW1 "Replaced the door lock. Ran a calibration. Started a drain and spin. ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER WHIRLPOOL MDC4650AWW "Replaced the door latch. Unit is a portable dishwasher, left a water mat. Optest ok."
WASHER MAYTAG MHW4000BW1 "CC that the lid locks and does not unlock. Ran diag f5e3 DOOR UNLOCK ERROR, f0e1 LOAD DETECTED DURING THE WASHER CLEANING CYCLE (rL = remove load). Checked the lid lock is out of range. Will need a new lock. Office to order the part. ; ordrng 1 WPW10443885 (door lock 9772), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER WHIRLPOOL MDC4650AWW CC that the handle is broken. Removed the panel found the latch is broken. Will need a new latch. Office to order part. ; ordrng 1 WPW10130695 (latch kit)
REFRIGERATOR AMANA ASI2175GRB00 Replaced ice maker and water fill valve. Ice maker now cycling and filling with water properly.
WASHER WHIRLPOOL WTW7000DW4 "Ran diagnostic and manual test. Calibrated washer, ran through spin and agitate. Made sure washer is level, no obstructions between basket and body. Washer is operating properly."
REFRIGERATOR AMANA ASI2175GRB00 "Took picture of proof of purchase. Installed and tested ice maker. Not operating, will not advance, on ops test or during regular operation. Proper incoming voltage and water pressure. Defective part sent, office to order another ice maker. Also, tested coil, out of ohms range, also need to order water fill valve.; ordrng 1 WPW10179146 (valve-inlt) and 1 WPW10300022 (icemaker)"
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint racks keep coming out because clip falls off, confirmed, clip is not visibly broken or deformed, replaced right clip and adjusted the the track to prevent clip form disengaging from track when rack is pushed in and catching rollers for the slide per design, op test good"
WASHER MAYTAG MVWX655DW1 "Floor uneven, leveled feet as best as possible with wood. Ran service test, no error code. Found cam loose and making clicking sound. Ran spin. Calibrated. Tested good. Op test ok."
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 "Replaced panel and control, tested. Op test ok."
KITCHEN WHIRLPOOL MDB4949SHZ0 "Replaced cover, spray arm, and upper spray arm. All tested ok."
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 "Ordered parts on 2-20-19. ordered control and UI. One part not in stock, will schedule for next week.; schdld next appmnt for 2/27 WED 2-5"
OTR MICROWAVE WHIRLPOOL WMH32519HZ3 "Replaced interlocks, thermostat, fuse, and filter. Tested. Op test ok."
OTR MICROWAVE KITCHENAID KMHS120ESS5 "Checked housing, found silicone wrapped around inside by bulb inlet. Cleaned up housing, replaced bulb/housing, microwave light underneath is working."
RANGE WHIRLPOOL WFE320M0ES0 "Inspected oven. Extensive damage to power cord, terminal block, wire harness. Smoke/ heat to control, and right 2 switches would need replaced, and bottom quarter of internal insulation has burn/smoke damage. Noted two of the incoming terminal block nuts very loose, only hand tight. Damage occurred to floor from excessive heat from dripping metal shards. Contacted Whirlpool safety with report of findings."
REFRIGERATOR KITCHENAID KRFF707ESS01 Defrosted fresh food evaporator and defrosted. All tested ok.
REFRIGERATOR KITCHENAID KRFF707ESS01 CC that the there is frost in the ff. Found the frost in the ff on the evap. Will need a fan harness. Office to order part; ordrng 1 W11033168 (harns-wire)
DRYER WHIRLPOOL WED5800BW0 CC that the unit is vibrating when drying. Found a build up of lint in the blower wheel. Cleaned the blower wheel out. Unit did not need to be vacuumed. Optest ok.
REFRIGERATOR MAYTAG MRT311FFFE00 "Replaced freezer door. Refrigerator is operating properly. Did not set down mitigation mat, no water running to refrigerator."