Appliance Repair in Garrettsville, Ohio
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for Garrettsville, OH
awaesome service with a smile
Kelly - Garrettsville, OH
very courteous, very genuine
Terri - Garrettsville, OH
Brian was our repairman and he did a great job. He was on schedule, friendly and we were very pleased with the service and the price.
Jason - Garrettsville, OH
Jason was very prompt and professional during his service call. He explained the problem and provided a quote for the replacement parts and installation. A return visit was scheduled and problem solved. I would recommend this company to my friends and family.
HelenLouise - Garrettsville, OH
He was was awesome n very informative about my washer. The quality of service was excellent. It would not let me change it fro awful to excellent.
Shannon - Garrettsville, OH
HelenLouise - Garrettsville, OH
He was very professional and went about is job with very good knowledge of explaining the issue with us.
Andrea - Garrettsville, OH
Teresa - Garrettsville, OH
Nikole - Garrettsville, OH
The technician was in and out quickly. Great job on fixing my freezer.
Helen-Louise - Garrettsville, OH
Robert always does an awesome job
JASON - Garrettsville, OH
Wife was very comfortable with tech great service office personnel very friendly
A very nice gentleman with awesome
HELEN-LOUISE - Garrettsville, OH
HELEN-LOUISE - Garrettsville, OH
Our problem was fixed very quickly and efficiently.
Response from Fred's Appliance Service:
Hi Helen-Louise, Thank you for submitting your feedback. Since you rated us less than 5 stars, I just wanted to check in to make sure that your repair was completed to your satisfaction. Please know that we have a "make it right" policy and if you are not satisfied for any reason then we would like the opportunity to fix that. Additionally, if you are having any troubles with your appliance, please let us know so we can send a technician out to take another look. Thanks! The Fred's Team UPDATE: thanks for calling in! We are sorry that the survey system put 2 instead of your intended 5 stars. We will certainly look into that. We are happy to hear that you are fully satisfied!
LLOYD - Garrettsville, OH
Great service, Robert was awesome
DOUGLAS - Garrettsville, OH
Very good guy! Shouldn’t have to pay $90.00 for him to tell me it was okay!!!’nn
JOHN - Garrettsville, OH
JOHN - Garrettsville, OH
Benjamin - Garrettsville, OH
Service was great!
WASHER WHIRLPOOL WFW8740DW0 "Cc unit still getting f9e1 code Ran diagnostics found error for long drain Ran auto test unit completed with no issues ran auto test Followed tech sheet, found everything to be normal and correct Advised customer on the possibility of a main control acting up EST only"
WASHER WHIRLPOOL WTW5000DW2 Cc of unit not washing Found lid lock not working Ran manual lid lock test. No good Replaced using truck stock OP TEST OK ; used 1 W11307244 (DOOR LOCK) from stock
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed evap fan kit Unit started to cool as normal advised to wait 24 hrs to completely cool and up to 48 for ice OP TEST OK
REFRIGERATOR KITCHENAID KRMF706EBS01 Cc of no cool in fridge Found evap frosted over and fan not running Defrosted evap fan still not moving Needs fan kit ; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support)
WASHER WHIRLPOOL WFW8740DW0 Customer complaint of error codes Found errors 91 31 stored Ran auto test and it completed as normal Advised on soap usage OP TEST OK
WASHER WHIRLPOOL GHW9150PW0 "Cc: unit won’t start, won’t lock doorChecked connections to door lock. Found loose connection. Ran test cycle. Op test ok"
REFRIGERATOR WHIRLPOOL WRT348FMES00 Cc door will not seal.confirmed added petroleum jelly to help door seal.give seal 6 months to seal properly.
DRYER WHIRLPOOL LGR8648PW0 Cc of no heat Found coil valves to open during start up but would not during cycling Replaced coils from truck stock Ran test cycle OP TEST OK ; used 1 279834 (COIL) from stock
DISHWASHER KITCHENAID KDFE104HPS0 Cc element has discoloration Advised customer that it’s a heater and when it heats up it may cause a little discoloration and it is normal heater does not have any pits or flakes Just normal discoloration and even with a different heater installed it will do the same thing OP TEST OK
WASHER WHIRLPOOL GHW9150PW0 Installed latch and strike Ran manual door lock test OP TEST OK
WASHER WHIRLPOOL GHW9150PW0 Cc door isn’t locking all the time Ran manual test for door lock Unit is locking about 4 times out of 10 Striker also seems to be a little worn out Needs door lock and strike ; ordrng 1 WP8181651 (strike) and 1 WP8182634 (latch)
WASHER WHIRLPOOL WTW8600YW Installed tub Swapped all other parts over Ran test cycle OP TEST OK
WASHER MAYTAG MVWC415EW0 Cc of grinding noise Found tub hub stripped out Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock
WASHER WHIRLPOOL WTW8600YW "Cc unit grinding Found bearings to be loud Started to replace using truck stock Bearings do not fit shaft Called and spoke to SM and TG TG advised to order tub Asm ; ordrng 1 W10381078 (outer tub), used 1 W10435302 (BEARING) from stock"
DISHWASHER KITCHENAID KDPE234GPS0 Dispenser was not needed spring popped off flap and I was able to put it back together OP TEST OK
WASHER AMANA NTW4516FW3 customer showed pop took pic Cc unit no cycling Found error for long fill no fill Found both cold and hot entering slowly. Customer has well water Replaced water valve from truck stock Ran auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock
REFRIGERATOR WHIRLPOOL KFIS20XVMS5 Cc unit not starting after replacing power board Found unit to be not properly programmed Programs control OP TEST OK
REFRIGERATOR FRIGIDAIRE PHSC39EGSS0 Installed defrost heater and thermostat. Op test good
DISHWASHER MAYTAG MDB8989SHZ0 Installed listed dispenser. Op test good.Customer showed pop
WASHER WHIRLPOOL GHW9150PW0 Cc of unit not locking Found latch strike to be loose and screw not in place strike was not hitting lock properly Tightened and repositioned striker Ran drain and spin to verify function OP TEST OK
REFRIGERATOR FRIGIDAIRE PHSC39EGSS0 "Cc unit not coolingRead temp in ff @ 55 degrees, freezer @ 10 degrees. Found back of freezer evap cover covered in frost, pulled cover, evap frosted over. Steamed evap. Checked evap defrost heater, reading high Meg ohms, heater is open, unit needs defrost heater.; ordrng 1 242044113 (defrost heater4336) and 1 5303918214 (thermostat,defrost1467), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR KENMORE 106.5950999 Cc of no cool Found no amp draw at compressor and compressor not running Hooked up compressor tester and compressor ran Needs start device Replaced using truck stock Frost returned to evap in freezer Temps In freezer was around 34 when leaving Advised to give it 48 hours for normal temps to be reached ; used 1 8201786 (STARTER7155) from stock
WASHER DUET WHIRLPOOL GHW9400PW0 Cc of f11 Sr# 7724488121Spoke to whirlpool they stated with my previous findings And replacing the motor control it should have corrected the issue They had me check the wires while running a load to see if board drops out Ohmed out the 3 blue wires they are passing But they said it’s a shot in the dark to replace the CCU because it’s not usually that board that fails Called and spoke to BJ and he advised to do CCu and wires ; ordrng 1 WP8182212 (harns-wire) and 1 WP8182697 (cntrl-elec)
DISHWASHER WHIRLPOOL WDT970SAHB0 Installed pump Ran test no leaks OP TEST OK
WASHER DUET WHIRLPOOL GHW9400PW0 Installed control Ran auto test unit does not seem to have a calibration mode No errors on completion off auto test OP TEST OK
DISHWASHER WHIRLPOOL WDT970SAHB0 Cc unit not washing Found unit to be getting proper power And sump is not turning on Needs sump assembly ; ordrng 1 W11087376 (pump&motor)
WASHER DUET WHIRLPOOL GHW9400PW0 Cc unit giving error of f11 Verified that wire harness is not damaged Ran auto test unit seems to run fine In test mode Checked ohms on motor windings pin 1 -2 6.7 ohms 2-3 6.6 ohms 1-3 6.5 ohms windings are fine In motor checked pins 4-5 was 17.3 ohms According to tech sheet issue is with MCU and internal failure needs MCU replaced ; ordrng 1 W10756692 (cntrl-elec)
WASHER HOTPOINT HTW200ASKWW Cc of no drain Found drain to have a little bit of sediment built up on blades Cleaned pump ran multiple test OP TEST OK
WASHER MAYTAG MVWX655DW0 Cc that unit will not spin Found hub worn out Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock
WASHER DUET WHIRLPOOL GHW9400PW0 Cc unit locked up and couldn’t select anything Ran diagnostics did not find any stored codes Ran auto test 3 times no issue OP TEST OK Could not duplicate a issue
WASHER MAYTAG PAVT920AWW Cc unit is loud when washing Found rain pump pulley to be grinding when hand spun Needs pump replaced Customer does not want to repair Customer paid svc
WASHER CROSLEY CAW42114GW1 Cc unit making a noise Ran diagnostics no stored codes Ran auto test and calibration Ran high speed spin Could not duplicate a noise that wasn’t normal OP TEST OK
WASHER MAYTAG MHW8200FW0 Cc: Washer stopped mid cycle with error codeFound error code f3e1 water level system faultCleared codes ran auto testRan test cycleCould not duplicateOp test ok
WASHER MAYTAG MVWC565FW0 Cc: noise during agitateFound cam to be worn down and hitting teeth on pulleyReplaced cam and pulleyRan auto test and calibration Op test ok; used 1 W10721967 (PULLEY3670) from stock