Appliance Repair in Garrettsville, Ohio
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for Garrettsville, OH
Auline - Garrettsville, OH
Seems to know what he is doing, he was in and out and washer works great.
Debby - Garrettsville, OH
awaesome service with a smile
Kelly - Garrettsville, OH
very courteous, very genuine
Terri - Garrettsville, OH
Brian was our repairman and he did a great job. He was on schedule, friendly and we were very pleased with the service and the price.
Jason - Garrettsville, OH
Jason was very prompt and professional during his service call. He explained the problem and provided a quote for the replacement parts and installation. A return visit was scheduled and problem solved. I would recommend this company to my friends and family.
HelenLouise - Garrettsville, OH
He was was awesome n very informative about my washer. The quality of service was excellent. It would not let me change it fro awful to excellent.
Shannon - Garrettsville, OH
HelenLouise - Garrettsville, OH
He was very professional and went about is job with very good knowledge of explaining the issue with us.
Andrea - Garrettsville, OH
Teresa - Garrettsville, OH
Nikole - Garrettsville, OH
The technician was in and out quickly. Great job on fixing my freezer.
Helen-Louise - Garrettsville, OH
Robert always does an awesome job
JASON - Garrettsville, OH
Wife was very comfortable with tech great service office personnel very friendly
A very nice gentleman with awesome
HELEN-LOUISE - Garrettsville, OH
HELEN-LOUISE - Garrettsville, OH
Our problem was fixed very quickly and efficiently.
Response from Fred's Appliance Service:
Hi Helen-Louise, Thank you for submitting your feedback. Since you rated us less than 5 stars, I just wanted to check in to make sure that your repair was completed to your satisfaction. Please know that we have a "make it right" policy and if you are not satisfied for any reason then we would like the opportunity to fix that. Additionally, if you are having any troubles with your appliance, please let us know so we can send a technician out to take another look. Thanks! The Fred's Team UPDATE: thanks for calling in! We are sorry that the survey system put 2 instead of your intended 5 stars. We will certainly look into that. We are happy to hear that you are fully satisfied!
LLOYD - Garrettsville, OH
Great service, Robert was awesome
DOUGLAS - Garrettsville, OH
Very good guy! Shouldn’t have to pay $90.00 for him to tell me it was okay!!!’nn
JOHN - Garrettsville, OH
JOHN - Garrettsville, OH
Benjamin - Garrettsville, OH
Service was great!
DISHWASHER WHIRLPOOL WDT750SAHZ0 Cc unit upper rails and stops coming offConfirmed front stops not staying clipped in. Installed rails and stops using customer supplied pre Id parts. Op test good.
WASHER MAYTAG MVWB765FW Cc unit was serviced by a different company and they tried to order parts and never showed back up to actually repair it. but since that the unit has been running correctly and wanted us to verify unit is in fact operating properly Ran diagnostics found stored code for keypad Ran auto test and calibration Could not duplicate any issues OP TEST OK
REFRIGERATOR WHIRLPOOL GI6FARXXF00 Cc of no ice Found Ice maker to have ice in mold unit getting power put not rotating Replaced icemaker using truck stock Ran test harvest OP TEST OK Advised it may take up to 48 hours to fill bucket ; used 1 WPW10300024 (ICE MAKER ) from stock
WASHER MAYTAG MVWB865GW0 "Cc unit codes f6e3 errorRan diagnostics, found code f6e2 for UI acu communication fault. Replaced console and control board using customer supplied pre Id parts. Ran auto test and calibration, op test good."
WASHER WHIRLPOOL WFW8740DW0 Installed pump Ran test cycle OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
REFRIGERATOR MAYTAG MFI2570FEZ05 Installed panel damper Control and gasket Advised it may take 48 hours for temp change OP TEST OK
REFRIGERATOR MAYTAG MFI2570FEZ05 "Cc unit freezing food in ff section Checked temps in ff section 32-33 degrees when set at 40. Freezer temps at 5 set at 1. Ran damper operation, sounds loud, possible intermittent op or leaking air. Ordering damper and UI control.; ordrng 1 W11269232 (panel-ui) and 1 WP67006341 (gasket) and 1 WPW10196393 (damper control assy)"
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Cc unit not coolingFound both compartments at room temperature. Compressor running, drawing .8 a. Checked frost pattern, weak frost, only coating first coil. Unit has a refrigerant leak, will need sealed system repair. Quoted customer, customer not repairing, estimate only."
DISHWASHER MAYTAG MDB8989SHZ0 Cc unit not washing correctly Found unit to be running as design other than cold water entering at beginning of cycles Advised customer on recommendations of temps and to run hot water at sink before each load to assure hot water is entering at the beginning of each cycle
WASHER WHIRLPOOL WFW8740DW0 "Cc unit still getting f9e1 code Ran diagnostics found error for long drain Ran auto test unit completed with no issues ran auto test Followed tech sheet, found everything to be normal and correct Advised customer on the possibility of a main control acting up EST only"
WASHER WHIRLPOOL WTW5000DW2 Cc of unit not washing Found lid lock not working Ran manual lid lock test. No good Replaced using truck stock OP TEST OK ; used 1 W11307244 (DOOR LOCK) from stock
REFRIGERATOR KITCHENAID KRMF706EBS01 Installed evap fan kit Unit started to cool as normal advised to wait 24 hrs to completely cool and up to 48 for ice OP TEST OK
REFRIGERATOR KITCHENAID KRMF706EBS01 Cc of no cool in fridge Found evap frosted over and fan not running Defrosted evap fan still not moving Needs fan kit ; ordrng 1 W11087438 (motor-evap) and 1 WPW10389152 (support)
WASHER WHIRLPOOL WFW8740DW0 Customer complaint of error codes Found errors 91 31 stored Ran auto test and it completed as normal Advised on soap usage OP TEST OK
WASHER WHIRLPOOL GHW9150PW0 "Cc: unit won’t start, won’t lock doorChecked connections to door lock. Found loose connection. Ran test cycle. Op test ok"
REFRIGERATOR WHIRLPOOL WRT348FMES00 Cc door will not seal.confirmed added petroleum jelly to help door seal.give seal 6 months to seal properly.
DRYER WHIRLPOOL LGR8648PW0 Cc of no heat Found coil valves to open during start up but would not during cycling Replaced coils from truck stock Ran test cycle OP TEST OK ; used 1 279834 (COIL) from stock
DISHWASHER KITCHENAID KDFE104HPS0 Cc element has discoloration Advised customer that it’s a heater and when it heats up it may cause a little discoloration and it is normal heater does not have any pits or flakes Just normal discoloration and even with a different heater installed it will do the same thing OP TEST OK
WASHER WHIRLPOOL GHW9150PW0 Installed latch and strike Ran manual door lock test OP TEST OK
WASHER WHIRLPOOL GHW9150PW0 Cc door isn’t locking all the time Ran manual test for door lock Unit is locking about 4 times out of 10 Striker also seems to be a little worn out Needs door lock and strike ; ordrng 1 WP8181651 (strike) and 1 WP8182634 (latch)
WASHER WHIRLPOOL WTW8600YW Installed tub Swapped all other parts over Ran test cycle OP TEST OK
WASHER MAYTAG MVWC415EW0 Cc of grinding noise Found tub hub stripped out Replaced using truck stock Ran auto test and calibration OP TEST OK ; used 1 W10528947 (HUB) from stock
WASHER WHIRLPOOL WTW8600YW "Cc unit grinding Found bearings to be loud Started to replace using truck stock Bearings do not fit shaft Called and spoke to SM and TG TG advised to order tub Asm ; ordrng 1 W10381078 (outer tub), used 1 W10435302 (BEARING) from stock"
DISHWASHER KITCHENAID KDPE234GPS0 Dispenser was not needed spring popped off flap and I was able to put it back together OP TEST OK
WASHER AMANA NTW4516FW3 customer showed pop took pic Cc unit no cycling Found error for long fill no fill Found both cold and hot entering slowly. Customer has well water Replaced water valve from truck stock Ran auto test and calibration OP TEST OK ; used 1 W11210459 (VALVE) from stock
REFRIGERATOR WHIRLPOOL KFIS20XVMS5 Cc unit not starting after replacing power board Found unit to be not properly programmed Programs control OP TEST OK
REFRIGERATOR FRIGIDAIRE PHSC39EGSS0 Installed defrost heater and thermostat. Op test good
DISHWASHER MAYTAG MDB8989SHZ0 Installed listed dispenser. Op test good.Customer showed pop
WASHER WHIRLPOOL GHW9150PW0 Cc of unit not locking Found latch strike to be loose and screw not in place strike was not hitting lock properly Tightened and repositioned striker Ran drain and spin to verify function OP TEST OK
REFRIGERATOR FRIGIDAIRE PHSC39EGSS0 "Cc unit not coolingRead temp in ff @ 55 degrees, freezer @ 10 degrees. Found back of freezer evap cover covered in frost, pulled cover, evap frosted over. Steamed evap. Checked evap defrost heater, reading high Meg ohms, heater is open, unit needs defrost heater.; ordrng 1 242044113 (defrost heater4336) and 1 5303918214 (thermostat,defrost1467), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR KENMORE 106.5950999 Cc of no cool Found no amp draw at compressor and compressor not running Hooked up compressor tester and compressor ran Needs start device Replaced using truck stock Frost returned to evap in freezer Temps In freezer was around 34 when leaving Advised to give it 48 hours for normal temps to be reached ; used 1 8201786 (STARTER7155) from stock
WASHER DUET WHIRLPOOL GHW9400PW0 Cc of f11 Sr# 7724488121Spoke to whirlpool they stated with my previous findings And replacing the motor control it should have corrected the issue They had me check the wires while running a load to see if board drops out Ohmed out the 3 blue wires they are passing But they said it’s a shot in the dark to replace the CCU because it’s not usually that board that fails Called and spoke to BJ and he advised to do CCu and wires ; ordrng 1 WP8182212 (harns-wire) and 1 WP8182697 (cntrl-elec)
DISHWASHER WHIRLPOOL WDT970SAHB0 Installed pump Ran test no leaks OP TEST OK
WASHER DUET WHIRLPOOL GHW9400PW0 Installed control Ran auto test unit does not seem to have a calibration mode No errors on completion off auto test OP TEST OK