Appliance Repair in Gates Mills, Ohio
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for Gates Mills, OH
Wonderful service. Very knowledgeable with excellent explanation of the problem. Very polite,
John - Gates Mills, OH
Wonderful service. Very knowledgeable with excellent explanation of the problem. Very polite
Marian - Gates Mills, OH
Donne - Gates Mills, OH
Efficient, knowledgeable, pleasant techician.
JUDY - Gates Mills, OH
DAVE - Gates Mills, OH
MARLEEN - Gates Mills, OH
When the job was completed I felt confident the problem was resolved.
AL - Gates Mills, OH
Corina was very professional and knowledgeable. She answered all of my questions and informed me about things I did not know about the refrigerator. She's a keeper because she loves her job and it shows.
Fixed on 2nd visit
DAVE - Gates Mills, OH
Whirlpool sent the wrong parts on the initial visit, so repairs were not done. Correct parts shipped a week later and repairs were completed
Response from Fred's Appliance Service:
Hello Dave! Thank you for your review. Sorry for the parts issue. Sometimes it does happen. 🙁 -The Fred's Team
KIM - Gates Mills, OH
Great ad always!
KATIE - Gates Mills, OH
Great, honest, reliable
Very well done.
DANIEL - Gates Mills, OH
The service man was courteous, professional, and very helpful.
DISHWASHER KITCHENAID KUDS30IXBL0 Installed new part unit op tested good
WASHER WHIRLPOOL WTW5550XW0 "Installed listed parts, ran auto test and calibrationOp test good"
REFRIGERATOR KITCHENAID KFCS22EVMS8 Cc of no ice Ice maker rotating but not calling for water Replaced using truck stock Ran cycle OP TEST OK ; used 1 W10884390 (ICE MAKER ASSY8239) from stock
DRYER MAYTAG MEDC300XW0 Installed new part unit op tested good
DRYER MAYTAG MEDC300XW0 The unit will not turn on I tested all the fuses and heating element tested good the machine is getting proper power. The timer is not sending power it is receiving power needs a timer and start switch a push to start switches does not test good; ordrng 1 WP8566184 (TIMER) and 1 WPW10117655 (PUSH TO START)
WASHER WHIRLPOOL WTW5550XW0 Installed new part unit op tested good
WASHER WHIRLPOOL WTW5550XW0 The units wash plate is stripped out needs replaced ; ordrng 1 WPW10215115 (WASH PLATE )
DISHWASHER KITCHENAID KDTE204ESS1 Glass in the pump
WASHER MAYTAG MHW8200FW0 "Customer complaint detergent is not at all or barely going in washer, unit has a one time multi use detergent cartridge, pump in cartridge is not pumping detergent into unit, ordering new detergent cartridge, customer to install; ordrng 1 W10250743A (CARTRIDGE )"
REFRIGERATOR KITCHENAID KRFC302EBS00 Installed new part unit op tested good
REFRIGERATOR KITCHENAID KRFC302EBS00 "Water valves not closing completely I can watch water dripped out of the ice maker the unit needs a new water valve ; ordrng 1 WPW10420083 (WATER VALVE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR MAYTAG MFF2558FEZ01 "Installed new air damper, op test good"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed new part unit op tested good
REFRIGERATOR MAYTAG MFF2558FEZ01 "Customer complaint that unit is making loud noise, noise is coming from air damper, unit needs new air damper ; ordrng 1 WPW10594330 (control)"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Sump motor is getting power the unit needs a new motor; ordrng 1 W11087376 (SUMP PUMP)
RANGE GE PD968SP3SS "Installed control, latch and sensor Ran test bake up to 350 OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER KITCHENAID KDTE234GPS0 Cc of unit not working Ran manual test Unit is functioning as design Could not duplicate an issue at this time
DRYER WHIRLPOOL WED9600TW1 Cc of vent popped off bottom Reattached vent OP TEST OK
SXS REFRIGERATOR WHIRLPOOL WRS325FDAW04 CC that the filter does not reset. Advised the cust to replace the filter. Showed how to reset the filter. Optest ok.
REFRIGERATOR KITCHENAID KBRS19KTWH6 "Customer complaint that ice maker was not installed, installed ice maker op test good"
REFRIGERATOR KITCHENAID KBRS19KTWH6 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
SXS REFRIGERATOR WHIRLPOOL WRS325FDAW04 Replaced the parts listed. Optest ok.
REFRIGERATOR KITCHENAID KBRS19KTWH6 "Customer complaint freezer defrosted and it doesn’t seem that cold in fridge, temps were 41 ff and 39 frz, temps set at recommended in both sections, tapped the system and added 1 oz of r134, frost pattern did not improve, system was at 30 psi when first connected, compressor is super hot, compressor has seized, unit needs new compressor, parts covered under warranty, customer still owes 351.00; ordrng 1 W10507884 (COMPRESSOR )"
DRYER WHIRLPOOL WED9600TW1 Cc of dryer leaking Found water valve to dryer cracked Customer does not want to repair valve just wants water line removed from valve Removed water line from valve OP TEST OK
DISHWASHER MAYTAG MDB5600AWB Installed wash motor and impeller Ran test cycle OP TEST OK
SXS REFRIGERATOR WHIRLPOOL WRS325FDAW04 CC that there is making a noise. No noise when arriving. Cust has the temp on 5 and 5. Ff temp 37* and fz 1*. Will need a new thermostat and diffuser. Turned unit on and off could not duplicate the rattle. Called SM to order parts. ; ordrng 1 WPW10151374 (diffuser) and 1 WPW10583800 (thermostat)
RANGE GE PD968SP3SS Cc of oven door locked Was able to unlock unit but bent lock while doing so Found lock not getting proper voltage from boardNeeds control board and lock Customer does not want to repair
DISHWASHER MAYTAG MDB5600AWB Cc of no wash Found unit getting water but sump pump just hums Needs sump assembly Also found spray arm damaged Needs pump and spray arm ; ordrng 1 6-919922 (wash motor) and 1 WP6-917642 (wash arm-) and 1 WP99002659 (impeller)
WASHER MAYTAG MVWB766FW1 "Installed water valve, op test good"
WASHER MAYTAG MVWB766FW1 Cc of unit not working on hot cycles Found error for long fill no fill Ran manual test hot valve getting power and a little bit of water enteres Needs water valve replaced ; ordrng 1 W11165546 (WATER VALVE )
REFRIGERATOR KITCHENAID KFCP22EXMP5 ICEMAKER was dead installed new part unit op tested good ; used 1 W10884390 (ICE MAKER ASSY) from stock
DISHWASHER WHIRLPOOL DU900PWKB0 Cc that unit will not run Found unit able to fill but will not wash or drain Motor getting proper voltage Timer not advancing and button switch hard to make selection Also latch to soap dispenser broken Needs motor,timer and button switch 3 parts not available for order ; ordrng 1 303918 (tool) and 1 676413 (latch det.disp) and 1 8269369 (switch,pushbutton 8) and 1 95080 (o-ring whirlpool) and 1 W10428167 (pump&motor) and 1 WP8535371 (timer)
WED85HEFW0 Whirlpool Dryer Cc that room is getting hot and dust being thrown every where Found that dryer vent has popped off the back of unit Reattached vent to dryer OP TEST OK ; Job Cmpltd
WED85HEFW0 whirlpool dryer Installed control and thermistor OP TEST OK ; Job Cmpltd