Appliance Repair in Gates Mills, Ohio
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for Gates Mills, OH
Brenda - Gates Mills, OH
Wonderful service. Very knowledgeable with excellent explanation of the problem. Very polite,
John - Gates Mills, OH
Wonderful service. Very knowledgeable with excellent explanation of the problem. Very polite
Marian - Gates Mills, OH
Donne - Gates Mills, OH
Efficient, knowledgeable, pleasant techician.
JUDY - Gates Mills, OH
DAVE - Gates Mills, OH
MARLEEN - Gates Mills, OH
When the job was completed I felt confident the problem was resolved.
AL - Gates Mills, OH
Corina was very professional and knowledgeable. She answered all of my questions and informed me about things I did not know about the refrigerator. She's a keeper because she loves her job and it shows.
Fixed on 2nd visit
DAVE - Gates Mills, OH
Whirlpool sent the wrong parts on the initial visit, so repairs were not done. Correct parts shipped a week later and repairs were completed
Response from Fred's Appliance Service:
Hello Dave! Thank you for your review. Sorry for the parts issue. Sometimes it does happen. 🙁 -The Fred's Team
KIM - Gates Mills, OH
Great ad always!
KATIE - Gates Mills, OH
Great, honest, reliable
Very well done.
DANIEL - Gates Mills, OH
The service man was courteous, professional, and very helpful.
REFRIGERATOR KITCHENAID KFCO22EVBL2 "Customer complaint of water leaking, found water line at valve not seated properly, reseated, op test good"
RANGE KITCHENAID KEBS279BSS00 "Cc unit made vibration noise when using convectRan convect bake and bake test on both upper and lower ovens to 325 degrees. Let sit at temp for 20 min, convect fans and blower fans both running. No abnormal sounds. Upper temps to 400. Let sit for 10 min. All convect fans and blowers running, still no abnormal sounds. Unable to duplicate concern at this time. Advised customer that if sound returns while running convect bake, to open both oven doors to stop convect fans, if sound persists then it will be a blower fan. Side note, right side of unit is grouted in to tile wall. Advised customer that this will need removed before we could do any work to the unit."
REFRIGERATOR KITCHENAID KFCO22EVBL2 "Customer complaint that unit is not making ice and leaking, cycled ice maker, ice maker did not fill, unit did not leak, no evidence of a leak under or behind unit, found ice maker fill tube frozen, cleared fill tube, op test good"
FREEZER WHIRLPOOL WZF79R20DW03 "Customer complaint freezer did was blinking over temp light so unit was unplugged for a few hours and plugged back in working fine now, confirmed temps were 0-1, good frost pattern, found bottom trim and fram badly damaged allowing warm air to enter, unable to repair"
REFRIGERATOR KITCHENAID KFCO22EVBL2 "Installed new valve, op test good"
DRYER MAYTAG MED5500FC2 Cc or rattling in dryer.dryer is in closet need step tech to. E pulled out customer must take off dryer vent before repair .rescheduling for return ; saved tckt
REFRIGERATOR KITCHENAID KFCO22EVBL2 "Customer complaint of no ice, cycled ice maker, ice maker did not fill, valve is recieving 120vac , unit needs new valve, customer does not want repair at this time ; ordrng 1 WP12544124 (valve 106.76), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER MAYTAG MEDB835DC4 "Cc: not drying clothesRan test cycle found unit getting good heat and good air flowFound customer washing mixed loads, he states that some of the clothes will come out dry and some still wet. Advised him on the use of the moisture sensorUnit functioning as designedOp test okCust has a plastic accordian style vent hose attached to dryer. Explained the fire hazard associated with this type of vent hose and advised cust to replace with a semirigid metal hose to prevent fire hazard"
DRYER ELECTROLUX EIMED55IMB0 "Cc: ui not respondingFound ui to only respond occasionallyCalled Frigidaire techline they advised me to check thermistorsFound inlet thermistor openNeeds inlet thermistor; ordrng 1 134711200 (thermistor2851), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR KITCHENAID KRFC704FPS00 Cc: water build up in bottom of fridgeFound ice and water buildup in the bottom of ff sectionFound drain tube plugged up and iced overSteamed drain tubeOp test ok
WALL OVEN JENN-AIR JJW9630DDS Installed new part unit op tested good
WALL OVEN JENN-AIR JJW9630DDS "The main issue the customer wants resolved is the convection fan motor not rotating the main control has a three counts of runaway temp storage does not want that fixed because the unit still works partially so I’m just ordering the convection fan motor this job is the two counts; ordrng 1 WPW10206587 (FAN), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER MAYTAG MDB6800AWA Cc: not allowing selections/ won’t startFound unit to be receiving proper power to control boardControl not allowing selections to be madeNeeds controlParts showing nla
WASHER ELECTROLUX EIFLS55IIW0 "Cc unit not advancing or drainingRan diagnostics, found codes e38 for pressure sensor fault, and ef2 for suds warning. Ran fill and then drain test via diagnostics, everything tested fine. Ran wash cycle, without adding detergent, many suds in drum during agitate cycle.Advised customer to reduce amount of detergent used to 2 tbl spoons."
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, fresh food section temperature at 69 degrees, freezer section temperature at 69 degrees, found leak at process stub, repaired, recharged, op test good"
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
REFRIGERATOR KITCHENAID KSC24C8EYY02 Replace dryer and evaporator did all seal system work senior tech dan check my work opt test ok
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, confirmed, compressor and condenser fan are running, evaporator fans are running, ran test 4, no frost pattern forming on evaporators , unit needs new fresh food section evaporator, parts and labor covered under extended warranty; ordrng 1 WPW10643261 (evaporator)"
DRYER WHIRLPOOL WED7300XW0 Cc: af errorFound unit to have no air flowFound pulley off of blower wheelReinstalled pulleyOp test ok
WASHER WHIRLPOOL MHW5630HW0 Cc not drainingCustomer showed popCustomer said unit still had shipping bolts installed when trying to run. Removed them and it started working. Wanted a tech to come out and inspect unit anyway to be sure was working correctly.
DRYER MAYTAG MED5630HW0 "Cc not drying correctlyCustomer showed popChecked venting, venting goodRan diagnostics, no codes, all functions passed.Op test good."
REFRIGERATOR WHIRLPOOL GARF30FDGB00 Customer showed me a video of the fridge making a clicking sound sounds like the fan was rubbing against something. I took everything apart could not find an issue put it back together turnEd it on. could not replicate in this issue unit op tested good
REFRIGERATOR KITCHENAID KFCS22EVMS8 Installed ice maker Ran test harvest OP TEST OK
DISHWASHER KITCHENAID KUDS30IXBL0 Installed new part unit op tested good
WASHER WHIRLPOOL WTW5550XW0 "Installed listed parts, ran auto test and calibrationOp test good"
REFRIGERATOR KITCHENAID KFCS22EVMS8 Cc of no ice Ice maker rotating but not calling for water Replaced using truck stock Ran cycle OP TEST OK ; used 1 W10884390 (ICE MAKER ASSY8239) from stock
DRYER MAYTAG MEDC300XW0 Installed new part unit op tested good
DRYER MAYTAG MEDC300XW0 The unit will not turn on I tested all the fuses and heating element tested good the machine is getting proper power. The timer is not sending power it is receiving power needs a timer and start switch a push to start switches does not test good; ordrng 1 WP8566184 (TIMER) and 1 WPW10117655 (PUSH TO START)
WASHER WHIRLPOOL WTW5550XW0 Installed new part unit op tested good
WASHER WHIRLPOOL WTW5550XW0 The units wash plate is stripped out needs replaced ; ordrng 1 WPW10215115 (WASH PLATE )
DISHWASHER KITCHENAID KDTE204ESS1 Glass in the pump
WASHER MAYTAG MHW8200FW0 "Customer complaint detergent is not at all or barely going in washer, unit has a one time multi use detergent cartridge, pump in cartridge is not pumping detergent into unit, ordering new detergent cartridge, customer to install; ordrng 1 W10250743A (CARTRIDGE )"
REFRIGERATOR KITCHENAID KRFC302EBS00 Installed new part unit op tested good
REFRIGERATOR KITCHENAID KRFC302EBS00 "Water valves not closing completely I can watch water dripped out of the ice maker the unit needs a new water valve ; ordrng 1 WPW10420083 (WATER VALVE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"