Appliance Repair in Gates Mills, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Gates Mills, OH
Whirlpool cooling Issue
Monique - Gates Mills, OH
Joseph - Gates Mills, OH
Timely and Professional Service Experience
Mark - Gates Mills, OH
the entire process from scheduling to technician services was done extremely well. Brian arrived on time and performed services efficiently. although the part that was broken on my oven was no longer available, Brian was extremely helpful in other ways to source a used replacement. overall experience with Fred's and Brian was very positive.
still working through problem
Rose Ann - Gates Mills, OH
Response from Fred's Appliance Service:
Hi Rose, Thank you for submitting your review! We appreciate your patience and we work to repair your washing machine. Thank you and have a great weekend! The Fred's Team
Jason knew exactly what to do and was professional
Judy - Gates Mills, OH
Paula - Gates Mills, OH
I would ask for Corina for other repairs. She was prompt, friendly and knowledgeable.
Paula - Gates Mills, OH
Brenda - Gates Mills, OH
Wonderful service. Very knowledgeable with excellent explanation of the problem. Very polite,
John - Gates Mills, OH
Wonderful service. Very knowledgeable with excellent explanation of the problem. Very polite
Marian - Gates Mills, OH
Donne - Gates Mills, OH
Efficient, knowledgeable, pleasant techician.
JUDY - Gates Mills, OH
DAVE - Gates Mills, OH
MARLEEN - Gates Mills, OH
When the job was completed I felt confident the problem was resolved.
AL - Gates Mills, OH
Corina was very professional and knowledgeable. She answered all of my questions and informed me about things I did not know about the refrigerator. She's a keeper because she loves her job and it shows.
Fixed on 2nd visit
DAVE - Gates Mills, OH
Whirlpool sent the wrong parts on the initial visit, so repairs were not done. Correct parts shipped a week later and repairs were completed
Response from Fred's Appliance Service:
Hello Dave! Thank you for your review. Sorry for the parts issue. Sometimes it does happen. 🙁 -The Fred's Team
KIM - Gates Mills, OH
Great ad always!
KATIE - Gates Mills, OH
Great, honest, reliable
Very well done.
DANIEL - Gates Mills, OH
The service man was courteous, professional, and very helpful.
DISHWASHER MAYTAG MDB4949SHW0 The float error code is back six Dash four I checked the drain hose I checked the float switch and make sure theres no debris underneath the cap . Needs a control ; ordrng 1 W11225084 (cntrl-elec)
WASHER WHIRLPOOL WTW7500GW2 "Cc: unit would not turn onFound error code f6e2(communication error), and f2e1(stuck key). Needs control and uiControl and ui both show out of stock. Office to reschedule; ordrng 1 W11130237 (console) and 1 W11130238 (cntrl-elec)"
DISHWASHER MAYTAG MDB4949SHW0 "Customer complaint that unit is not cycling properly, ran diagnostics no error codes found, unit completed test cycle , all components working, unable to duplicate the problem , unit is operating as designed"
REFRIGERATOR KITCHENAID KRFC302ESS00 "Customer complaint fridge not cooling, confirmed unit room temp, fans and comp are running, low side pressure 20vac, no frost pattern, added about 2oz of r134a, no improvement, compressor is really hot, ordering comp drier and evap just in case, parts and labor covered under warranty; ordrng 1 W10507884 (compressor 456.34) and 1 W11256565 (evaporator) and 1 WPW10143759 (dryer), used 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
REFRIGERATOR WHIRLPOOL WRT318FZDB02 Installed deli drawer holder and deli pan.
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Recovered refrigerant, installed listed parts. Put unit into 28 inch vac for 15 mins, recharged with 5.5oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok; used 1 TJAF1200 (PROCESS ), 1 W10895713 (COUPLER ), 1 W10895757 (COUPLER ), and 1 W10896689 (COUPLER ) from stock"
DISHWASHER IKEA IUD8555DX2 "Customer complaint dw tablet not dissolved and door didnt open plus dishes are dirty, customer is looking for pop and will email our office with it, ran diagnostics found F8e4 f8e1, drain errors, found glass in drain filter, unit filled and drained, filter and screen are grimy and customer unaware filter was removable, customer is using organic detergent advising running hot water in sink before a cycle and to clean once a month with vinegar or afresh tips on page 12 of owners manual"
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Recovered refrigerant, replaced drier and evap, held 29 vac for 15 min, added 3.7 oz, op test no good, low side in a 22 vac, called senior techs for assistance advised checking cap tube, removed both soldered connections on cap tube and shot refr. through, cap tube is clear, put back together and charged unit again, same outcome 22 vac on low high side at 130psi, called wpl tl spoke with Joel, advised to remove suction from compressor and shoot refrigerant or nitro through to possibly push clog through to drier, recovered again, added 1/4 line to 5/16 to push refrigerant through, did get refrigerant through so finished connections from test and recharged unit with 3.7 oz, low side at zero, good frost pattern forming, op test good, advised to allow 24hrs for temps to settle"
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Found correct part number wrong part, in evaporator box. Re ordering evaporator; ordrng 1 W10917531 (evaporator)"
REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Customer complaint fridge and frz is not cooling right, confirmed temps were 40 in frz and 50 in ff, found no frost pattern and a solid ball of ice on the top right corner, unit has low side leak, ordering evap and drier, please add to cancellation list; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)"
REFRIGERATOR WHIRLPOOL WRF989SDAM00 "Cc: not coolingFound temps in both compartments at 73 degrees. Found compressor noise. Found unit ff evap is not coated. Needs ff evap, compressor and drier, ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 1 WPW10143759 (dryer)"
COMPACTOR WHIRLPOOL TC900QPDB0 "Customer complaint compactor jammed, confirmed, performed jammed pointer on tech sheet, no change, unable to remove unit to properly diagnose, spoke with tech support, unable to diagnose if unit cannot be pulled out not charging svc and informed customer to call us if compactor can be removed"
REFRIGERATOR KITCHENAID KBFN506EBS01 Cc: drawer will no go in properlyFound shelf not seated properly. Re seated shelf. Op test ok
REFRIGERATOR KITCHENAID KBSD608ESS01 Installed valve and fill tube. Cycled ice maker. Op test ok
DISHWASHER KITCHENAID KDTE334GPS0 Cc unit outer door needs replaced.Replaced outer door using customer supplied part. Op test good.
REFRIGERATOR KITCHENAID KBSD608ESS01 Second tech is need to pull unit to replace fill tube hose; schdld next appmnt for 7/16 THU !
REFRIGERATOR WHIRLPOOL WRT518SZFG00 "Cc unit top hinge holes need looked atCustomer stated he tried to flip doors around and the top hole plugs broke off. Confirmed hole plugs broke. Extracted plugs stubs, holes are ok. Noticed gap in top of ff door gasket. Left side of mullion is pushed in past cabinet leaving gap approx. 4 inches. Called wp techline, Adrian, center mullion is non serviceable, unit is unrepairable. Advised customer WP will be contacting them for next steps."
FREEZER FRIGIDAIRE FKFH21F7HW0 "Cc unit leakingFound small puddle sitting in front of unit coming from underneath. Checked drain hose and drain tray. No leaks. Found stream underneath unit coming from drippy water pipe on wall next to unit, rolling underneath unit due to floor slant. Advised customer to contact plumber."
COOKTOP GAS AMANA AKS3040SS The units over 20 years old every single screw is rotted it would need all four orifice holders burner and hedge and eight screws it is not worth fixing customer will buy a new one I have the parts for return
COOK TOP WHIRLPOOL MGC7430WW00 "Cc: sparking, smoking from igniter switchesFound unit receiving proper power. Found igniter switches shorting out. Could only remove left rear burner head. Need igniter switches, lf, rf, rr or face holders.Customer does not want to repair at this time"
REFRIGERATOR JENN-AIR JFC2089WEM9 "Cc unit won’t stop making ice, bail arm brokeFound bail arm popped out of switch hole. Reinserted. Ice maker will now stop making ice when container is full."
DRYER MAYTAG MGDC465HW0 "Customer complaint dryer making a scraping like noise, confirmed, found a screw between drums and front panel, removed, op test good, no damage done, noticed customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent"
REFRIGERATOR KITCHENAID KBSD608ESS01 "Cc of leak Found fill neck split inside cabinet Needs fill tube replaced Customer wants to call whirlpool ; ordrng 1 W11212166 (tube-inlet), used 1 WR2X8545 (1/4 UNION) from stock"
REFRIGERATOR KITCHENAID KBSD608ESS01 Cc unit leaking from ice maker Found fill tube frozen up and shooting water past ice maker Cleared ice OP Test Ok
REFRIGERATOR GE GFSS2HCYCSS "Cc unit not cooling properly after power outageCustomer states freezer is warmer then usual, unit is making ice but it’s then melting into a solid block, product isn’t fully freezing. Unit is at 40 in ff, 20 in freezer at this time, unit is operating properly at this time. No product in freezer. Called ge techline, Tyler, doesn’t think power outage had anything to do with issue, sounds like unit is working properly but without product in freezer, defrost cycle may be warming freezer up too much and melting ice down. Suggestion at this point is to put something in freezer to take up the cold temps and maintain a colder temperature during a defrost cycle. Unit could be too long in a defrost cycle, but would like to see product in freezer first before going that route."
REFRIGERATOR WHIRLPOOL EL7ATRRMQ07 "Cc unit leaking water Found standing water underneath crisper drawers, evap drain clogged with sludge. Cleared evap drain hole. Cleaned water from inside unit. Op test good."
REFRIGERATOR WHIRLPOOL GC3SHAXVY02 "Customer complaint that unit is not dispensing water, confirmed, found filter not installed properly, installed filter, still no water, have water flow to door, unit needs new door, part is no longer available ; ordrng 1 W10189349 (dor-fip ss )"
WALL OVEN KITCHENAID KEBC107KSS0 Cc that convection will not shut off Found that as soon as power is supplied convection turns on Relay is stuck closed needs microcomputer Part is NLA 4452894
DRYER MAYTAG LDG9606AAE Installed blower wheel. Operation test good. No abnormal sounds.
DRYER MAYTAG LDG9606AAE "Installed rollers, pulley, belt, bearings. Op test not good, sound is from blower wheel, wheel is loose on the motor shaft. Unit needs blower wheel.; ordrng 1 Y303836 (blower wheel)"
DRYER WHIRLPOOL LER7646DQ1 Cc: not spinningRan test cycle. Could not duplicate issue. Unit functioning as designed. Op test ok
DRYER MAYTAG LDG9606AAE "Cc unit drum noisyConfirmed drum noise, rollers or belt pulley worn. Ordering both.; ordrng 1 WP6-3037050 (pulley) and 2 12001541 (bearing & roller asy)s and 2 306508 (BEARING KIT )s and 1 WPY312959 (belt)"
REFRIGERATOR KITCHENAID KRFC302ESS00 "Customer complaint that unit is not cooling, fresh food section temperature at 52 degrees , freezer section temperature at 23 degrees, evaporator fan is running, good frost pattern, compressor and condenser fan are running, thermistors are good, unit needs new control; ordrng 1 WPW10120827 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR JENN-AIR JFC2089WEM9 "Cc unit not cooling Confirmed unit at room temperature in both compartments. Found compressor not running. Start relay burnt, replaced using truck stock. Op test good, unit cooling, advised customer to allow 24 hrs for before restocking. Customer also wanted to know about ice maker, said it hasn’t worked for awhile. Ran manual test harvest, would not cycle. Unit needs ice maker. Replaced using truck stock, ran manual cycle test, indexed properly. Op test good.; used 1 8201786 (STARTER), and 1 W10884390 (ICE MAKER ASSY) from stock"