Appliance Repair in Gates Mills, Ohio
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for Gates Mills, OH
Brenda - Gates Mills, OH
Wonderful service. Very knowledgeable with excellent explanation of the problem. Very polite,
John - Gates Mills, OH
Wonderful service. Very knowledgeable with excellent explanation of the problem. Very polite
Marian - Gates Mills, OH
Donne - Gates Mills, OH
Efficient, knowledgeable, pleasant techician.
JUDY - Gates Mills, OH
DAVE - Gates Mills, OH
MARLEEN - Gates Mills, OH
When the job was completed I felt confident the problem was resolved.
AL - Gates Mills, OH
Corina was very professional and knowledgeable. She answered all of my questions and informed me about things I did not know about the refrigerator. She's a keeper because she loves her job and it shows.
Fixed on 2nd visit
DAVE - Gates Mills, OH
Whirlpool sent the wrong parts on the initial visit, so repairs were not done. Correct parts shipped a week later and repairs were completed
Response from Fred's Appliance Service:
Hello Dave! Thank you for your review. Sorry for the parts issue. Sometimes it does happen. 🙁 -The Fred's Team
KIM - Gates Mills, OH
Great ad always!
KATIE - Gates Mills, OH
Great, honest, reliable
Very well done.
DANIEL - Gates Mills, OH
The service man was courteous, professional, and very helpful.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Recovered refrigerant, installed fresh food section evaporator and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 5.3oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
REFRIGERATOR KITCHENAID KSC24C8EYY02 Replace dryer and evaporator did all seal system work senior tech dan check my work opt test ok
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Customer complaint that unit is not cooling, confirmed, compressor and condenser fan are running, evaporator fans are running, ran test 4, no frost pattern forming on evaporators , unit needs new fresh food section evaporator, parts and labor covered under extended warranty; ordrng 1 WPW10643261 (evaporator)"
DRYER WHIRLPOOL WED7300XW0 Cc: af errorFound unit to have no air flowFound pulley off of blower wheelReinstalled pulleyOp test ok
WASHER WHIRLPOOL MHW5630HW0 Cc not drainingCustomer showed popCustomer said unit still had shipping bolts installed when trying to run. Removed them and it started working. Wanted a tech to come out and inspect unit anyway to be sure was working correctly.
DRYER MAYTAG MED5630HW0 "Cc not drying correctlyCustomer showed popChecked venting, venting goodRan diagnostics, no codes, all functions passed.Op test good."
REFRIGERATOR WHIRLPOOL GARF30FDGB00 Customer showed me a video of the fridge making a clicking sound sounds like the fan was rubbing against something. I took everything apart could not find an issue put it back together turnEd it on. could not replicate in this issue unit op tested good
REFRIGERATOR KITCHENAID KFCS22EVMS8 Installed ice maker Ran test harvest OP TEST OK
DISHWASHER KITCHENAID KUDS30IXBL0 Installed new part unit op tested good
WASHER WHIRLPOOL WTW5550XW0 "Installed listed parts, ran auto test and calibrationOp test good"
REFRIGERATOR KITCHENAID KFCS22EVMS8 Cc of no ice Ice maker rotating but not calling for water Replaced using truck stock Ran cycle OP TEST OK ; used 1 W10884390 (ICE MAKER ASSY8239) from stock
DRYER MAYTAG MEDC300XW0 Installed new part unit op tested good
DRYER MAYTAG MEDC300XW0 The unit will not turn on I tested all the fuses and heating element tested good the machine is getting proper power. The timer is not sending power it is receiving power needs a timer and start switch a push to start switches does not test good; ordrng 1 WP8566184 (TIMER) and 1 WPW10117655 (PUSH TO START)
WASHER WHIRLPOOL WTW5550XW0 Installed new part unit op tested good
WASHER WHIRLPOOL WTW5550XW0 The units wash plate is stripped out needs replaced ; ordrng 1 WPW10215115 (WASH PLATE )
DISHWASHER KITCHENAID KDTE204ESS1 Glass in the pump
WASHER MAYTAG MHW8200FW0 "Customer complaint detergent is not at all or barely going in washer, unit has a one time multi use detergent cartridge, pump in cartridge is not pumping detergent into unit, ordering new detergent cartridge, customer to install; ordrng 1 W10250743A (CARTRIDGE )"
REFRIGERATOR KITCHENAID KRFC302EBS00 Installed new part unit op tested good
REFRIGERATOR KITCHENAID KRFC302EBS00 "Water valves not closing completely I can watch water dripped out of the ice maker the unit needs a new water valve ; ordrng 1 WPW10420083 (WATER VALVE ), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR MAYTAG MFF2558FEZ01 "Installed new air damper, op test good"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed new part unit op tested good
REFRIGERATOR MAYTAG MFF2558FEZ01 "Customer complaint that unit is making loud noise, noise is coming from air damper, unit needs new air damper ; ordrng 1 WPW10594330 (control)"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Sump motor is getting power the unit needs a new motor; ordrng 1 W11087376 (SUMP PUMP)
RANGE GE PD968SP3SS "Installed control, latch and sensor Ran test bake up to 350 OP TEST OK ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER KITCHENAID KDTE234GPS0 Cc of unit not working Ran manual test Unit is functioning as design Could not duplicate an issue at this time
DRYER WHIRLPOOL WED9600TW1 Cc of vent popped off bottom Reattached vent OP TEST OK
SXS REFRIGERATOR WHIRLPOOL WRS325FDAW04 CC that the filter does not reset. Advised the cust to replace the filter. Showed how to reset the filter. Optest ok.
REFRIGERATOR KITCHENAID KBRS19KTWH6 "Customer complaint that ice maker was not installed, installed ice maker op test good"
REFRIGERATOR KITCHENAID KBRS19KTWH6 "Recovered refrigerant, installed compressor and filter drier, brought system into a 28” vacuum, watched 15 minutes, no change on gauges, recharged unit with 4.25oz of r134a, good frost pattern, op test good, advised customer to wait 24 hours before restocking refrigerator"
SXS REFRIGERATOR WHIRLPOOL WRS325FDAW04 Replaced the parts listed. Optest ok.
REFRIGERATOR KITCHENAID KBRS19KTWH6 "Customer complaint freezer defrosted and it doesn’t seem that cold in fridge, temps were 41 ff and 39 frz, temps set at recommended in both sections, tapped the system and added 1 oz of r134, frost pattern did not improve, system was at 30 psi when first connected, compressor is super hot, compressor has seized, unit needs new compressor, parts covered under warranty, customer still owes 351.00; ordrng 1 W10507884 (COMPRESSOR )"
DRYER WHIRLPOOL WED9600TW1 Cc of dryer leaking Found water valve to dryer cracked Customer does not want to repair valve just wants water line removed from valve Removed water line from valve OP TEST OK
DISHWASHER MAYTAG MDB5600AWB Installed wash motor and impeller Ran test cycle OP TEST OK
SXS REFRIGERATOR WHIRLPOOL WRS325FDAW04 CC that there is making a noise. No noise when arriving. Cust has the temp on 5 and 5. Ff temp 37* and fz 1*. Will need a new thermostat and diffuser. Turned unit on and off could not duplicate the rattle. Called SM to order parts. ; ordrng 1 WPW10151374 (diffuser) and 1 WPW10583800 (thermostat)