We're often in your area providing in home appliance service. See all of our customer love below.

We're looking forward to servicing your family's appliance needs!

-The Fred's Team

Local Reviews
for Highland Heights, OH

Fred's Appliance Service Rated 4.8 out of 5 stars based on 55 customer reviews

Map of Highland Heights, OH

Jason was very knowledgeable




Review of Fred's Appliance Service


Map of Highland Heights, OH

Great service!




Review of Fred's Appliance Service

Very professional, on time, knowledgeable about the product.


Map of Highland Heights, OH

Kitchen Aid Dishwasher




Review of Fred's Appliance Service

Jason was very professional and efficient. He provided all my options so I could make the best decision. He was very careful and wore mask and social distanced for a safe atmosphere. Thank you!


Map of Highland Heights, OH

Dryer Repair - Jason




Review of Fred's Appliance Service

Jason did a terrific job in quickly diagnosing the problem and repairing the dryer. This was my second experience with Fred's Appliance Service and both repair scenarios were expertly handled by Jason. Job well done!!


Map of Highland Heights, OH

Excellent service!!




Review of Fred's Appliance Service

Tremendous, courteous service. Jason was ahead of scheduled appointment time and quickly diagnosed and repaired the problem. Excellent job, excellent overall experience. Thank you Jason and Fred's Appliance Service!


Map of Highland Heights, OH

Great Service




Review of Fred's Appliance Service

Jason was great. Got right to work and solved the problem. Personable too.


Map of Highland Heights, OH

Mike




Review of Fred's Appliance Service

He was very professional


Map of Highland Heights, OH

Disappointing




Review of Fred's Appliance Service

It seemed like tech didn’t want to help us and refused to try new parts . He played games with us . Not happy with his attitude.


Response from Fred's Appliance Service:

Hi Lisa! Thank you for sharing your experience. We are sorry to hear that you felt the technician was not willing to repair your refrigerator. After reaching out to Whirlpool directly he was advised that the gaskets are not the issue and the unit is working as it should. If you have any additional questions please give us a call at 888-45-FREDS. Thanks and have a good day! -The Fred's Team


Map of Highland Heights, OH

Great fast efficient service!




Review of Fred's Appliance Service


Map of Highland Heights, OH

Great Service




Review of Fred's Appliance Service

I needed to have the start switch on my dryer repaired. I asked for Corina because she had done a great job in the past on my refrigerator. She repaired the switch quickly. Very pleased with the service provided.


Great service




Review of Fred's Appliance Service

Our technician was very thorough and informed us about what she was doing. Unfortunately our refrigerator was too expensive to repair versus buying new. I appreciate the quote to fix it and Corina’s advise. That’s why we always use Fred’s because the employees are great!


Response from Fred's Appliance Service:

Hi Judith, We are sorry to hear that the repair was more expensive than replacing the unit. However, we are happy that Corina provided you with great service and advice! Have a great weekend! The Fred's Team


Quick response & excellent service




Review of Fred's Appliance Service

Very pleased with the technician who was polite and helpful. I was happily surprised when the office called me first thing in the morning and scheduled an appointment for that morning. We will use Fred’s again, but hopefully not too soon!


Great




Review of Fred's Appliance Service

Jeff did a spectacular job very professional considerate and efficient. Thank you for a job well done


Very Good Service,




Review of Fred's Appliance Service


Great repair staff




Review of Fred's Appliance Service


Rerigerator Door Replacement




Review of Fred's Appliance Service


Excellent service




Review of Fred's Appliance Service

The visit from Jason at Fred’s Appliance was covered by my warranty, but even if it wasn’t, I would not hesitate to call Fred’s again. The service was excellent, Jason arrived exactly when he said he would, he made the repairs quickly and neatly.


Great service




Review of Fred's Appliance Service

Very helpful


Great service




Review of Fred's Appliance Service

Nice guy, fixed the problem


Quick on time sevice




Review of Fred's Appliance Service

Service tech called before he arrived at the time he specified. Came into the house, complete, what turned out to be simple fix for tech.


Kitchenaidcrefridge




Review of Fred's Appliance Service

I won’t use this company again unless there is no choice. Basically took pictures of my fridge said it was working and that is 102.00. Never had an appliance service call where they didn’t even open the box containing the working unit of the fridge. I told them it was working when I made the appt.


Response from Fred's Appliance Service:

Hi Brenda, Thank you for stopping by to share your experience with us. We are so sorry to hear that you did not receive 5-star service! I am showing that when the technician was at your home, he was unable to find any issues with your refrigerator. We know that sometimes appliances have intermittent issues and aren't always acting up when we show up, so, we guarantee our diagnosis for 30 days. If you are still having issues, feel free to call us and we will be happy to send another technician out to take a look! Thank you, The Fred's Team


Fast efficient and friendly




Review of Fred's Appliance Service


Refrigerator Repair




Review of Fred's Appliance Service

Very good service experience,


Easy to schedule and service performed on time as promised




Review of Fred's Appliance Service

Prompt arrival. Service call took 15 minutes. Efficient.


Amazing service! I’ll use again and recommend.




Review of Fred's Appliance Service

Everything was handled so professionally and thoroughly!! I didn’t have to worry about a thing. From the amazing tracking to the great cleanup. I’ll recommend FREDS and will definitely us their services again!!


Ice maker




Review of Fred's Appliance Service

The guys quickly accessed that our ice maker had died and a replacement was suggested. We agreed. They team was quick, polite and tolerated our questions. They were both nicely dressed and clean-looking.


Excelent service




Review of Fred's Appliance Service

Diagnosed the problem and fixed it quickly and with a minimum of mess. On time and pleasant.


Great Warranty Service




Review of Fred's Appliance Service

Problem was diagnosed, part was ordered, a few days later it was installed quickly.


Showed up on time, fixed right the first time




Review of Fred's Appliance Service

Excellent service, appointment booked the next day (scheduled over the weekend). Really like the communication Fred's provides along with a picture of the technician that will be arriving. Jason (Tech) explained the problem and what needed to be done along with pricing. Fixed the dryer and left everything clean. Couldn't ask for better service. Fred's is my go to business for appliance repairs.


Great Service




Review of Fred's Appliance Service

Jeff and Chad were awesome and outstanding. The service, workmanship, promptness, timing and attitude were obsoletely wonderful and complete. They convinced me that Fred’s Appliance has nothing BUT the BEST!!!!! The experience was memorable and flawless!!! Thank you so much!!!


Replace tempered glass on double ovens




Review of Fred's Appliance Service

procedure went very well


KA




Review of Fred's Appliance Service

Came on time, did an excellent job, positive attitude Service was under warranty.


Great Experience




Review of Fred's Appliance Service

The tech was personable, knowledgeable and took care of the problem right away.


Nice technician. Pricey service call




Review of Fred's Appliance Service

Nice, knowledgable technician. Service call price was very high considering there was no work done - only could offer advice to purchase new machine. Also provided unrealistic quote for repair if I chose to keep my machine.


Response from Fred's Appliance Service:

Hello Greg! Thank you so much for your feedback. I've reviewed your workorder. We found the gearcase failed in your washer. With regret, this is the worst possible (and most expensive) scenario for a washer repair. We're very sorry this ended up being the case! 🙁 Thanks again for your comments, and have a great weekend. -The Fred's Team.


Great secretary that took the time to schedule my repair to get it done as soon as possible since it was urgent!




Review of Fred's Appliance Service


Jason N.

Jason N.

RANGE MAYTAG MGT8720DS06 "Cc unit knob seized and fire inside console.Customer states she had a flare up on 2 knobs on front console. Second one the valve seized and she could not shut gas off to burner. They turned gas off behind unit. Confirmed 2 valves show signs of flame around them. Ignition switch harness has a burnt wire. Confirmed gas leaking. Unit needs complete manifold assembly to ensure safe operation in future.; ordrng 1 W10854406 (manifold17232), used 1 SHIPPING (shipping and handling) from stock"

Near Radford Dr, Highland Heights, OH 44143
Corey L.

Corey L.

WALL OVEN KITCHENAID KEBS208DSS10 "Customer complaint door doesn’t shut all the way, confirmed door not shutting, lower oven hinges are more stout, unit needs upper door hinges; ordrng 2 4455526 (door hinge (blue))s, used 1 SHIPPING (shipping and handling) from stock"

Near Diana Ct, Highland Heights, OH 44143
Corey L.

Corey L.

COOK TOP WHIRLPOOL KGCS105GSS2 "Customer complaint oven burners not lighting, confirmed, spark module not sending power to ignitor, unit needs sprk igntr, shipping charged on other job scheduled same time; ordrng 1 WP8053421 (module-spk)"

Near Diana Ct, Highland Heights, OH 44143
Joe O.

Joe O.

WALL OVEN COMBO KITCHENAID KEMS308SSS04 Cc: not heatingFound error codes f1e0(replace oven ui) f4e4(humidity sensor). Checked sensors. Needs both oven and microwave uiCustomer does not want to repair at this time

Near Legacy Dr, Highland Heights, OH 44143
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Recovered refrigerant, installed compressor. Put unit into 28 inch vac for 15 mins, recharged with 4.16oz of r134a. unit is cooling. advised customer to allow 24 hrs for cooling. op test ok ; used 1 TJAF1200 (PROCESS), 1 W10895713 (COUPLER), and 1 W10895748 (COUPLER) from stock"

Near Wilson Mills Rd, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KRMF706EBS04 "Cc unit drip tray falling offCustomer stated drip tray not staying snapped in. Advised customer this drip tray sits in dispenser housing, does not clip or snap into place. Also had questions about unit operation. Unit is working as designed."

Near Gloucester Dr, Highland Heights, OH 44143
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRS325FNAH01 "Cc: leaking from freezerFound drain tube plugged, needs drain cleared. Cleared drain tube. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"

Near Brainard Rd, Highland Heights, OH 44143
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRF767SDHV00 Installed led modules. Op test ok

Near Blakley Dr, Highland Heights, OH 44143
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Installed left ff dr switch, op test good"

Near Williamsburg Dr, Highland Heights, OH 44143
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSRG25FKWH03 Installed water valve and filter connector. Tested. Op test ok

Near Lassiter Dr, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Cc unit freezing product in ff sectionFound temps in ff section at 32 degrees. Freezer at 15 degrees. Checked evaporator condition. Found ice ball on cap tube, only 1/4 of evaporator frosted. Unit has refrigerant leak on evaporator, unit is cycling too long to satisfy temperature demands of freezer causing ff section to get too cold. Quoted for sealed system repair. Customer not repairing, estimate only."

Near Lander Rd, Highland Heights, OH 44143
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Installed ui, op test no good, wires from ui to paddle boards not pinched, Called wpl tl left home while on hold, spoke with Brian, advised to check left side door switch as it could not be fully engaging or cracked not letting proper power flow through to activate auger or water valve, if the switch is working normally than we may have a busted wire at that point; ordrng 1 W11396033 (SWITCH)"

Near Williamsburg Dr, Highland Heights, OH 44143
Joe O.

Joe O.

DRYER WHIRLPOOL WED5100HW0 "Cc: rattling noise, error code f3e2Found mounting plate for heating element vibrating. Adjusted bracket. Installed moisture sensor harness. Op test ok"

Near Hawthorne Dr, Highland Heights, OH 44143
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSRG25FKWH03 New valve did not come with filter connector. Needs filter connector. Filter connector show out of stock. Office to reschedule; ordrng 1 WPW10445062 (connector)

Near Lassiter Dr, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Installed ice door assembly. Tested dispense functions, op test good."

Near W Mill Dr, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR GE PFSS5NJWASS "Installed inverter has control board. Compressor running, unit starting to cool. Advised customer to allow 24 hrs for unit to return to desired temps before restocking. Op test good."

Near Rose Blvd, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 Installed freezer door. Tested dispense functions and ran manual ice harvest test. Op test good.

Near W Glen Eagle Dr, Highland Heights, OH 44143
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRX735SDHV "Installed control, op test no good, ordering ui as power routes through ui as well; ordrng 1 W11265135 (panel-ui)"

Near Williamsburg Dr, Highland Heights, OH 44143
Corey L.

Corey L.

REFRIGERATOR KITCHENAID KBFS20EVMS13 "Customer complaint frz leaking randomly and ice on floor of frz, confirmed, found unit has duck bill style drain valve, quoted to replace with parts covered, ok, replaced with ptrap and cleared ice, op test good ; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Kenarden Dr, Highland Heights, OH 44143
Joe O.

Joe O.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Cc: too cold in ff section, not cold enough in freezer, running constantlyFound ball of ice on cap tube. Checked for leaks. Found dye on process stub. Unable to replace stub. Needs compressor.Waiting auth and part shows out of stock. Office to reschedule. ; ordrng 1 WPW10507886 (compressor)"

Near Wilson Mills Rd, Highland Heights, OH 44143
Joe O.

Joe O.

REFRIGERATOR KITCHENAID KSRG25FKWH03 Cc: leakingFound unit leaking from water valve. Needs water valve; ordrng 1 W10408179 (water vavle asm)

Near Lassiter Dr, Highland Heights, OH 44143
Jeff M.

Jeff M.

WASHER WHIRLPOOL WTW8500DW5 I ran the unit through a cycle put the unit in diagnostics I was unable to find an issue unit operated tested good

Near Prestwick Ln, Highland Heights, OH 44143
Jeff M.

Jeff M.

REFRIGERATOR WHIRLPOOL WRX735SDHV Do unit is not dispensing water or ice. The ice bin is full the water valve does function correctly I removed ice from the ice bin the icemaker did fill up with water. Laser actuating but the control board is not sending power; ordrng 1 W11043763 (cntrl-elec)

Near Williamsburg Dr, Highland Heights, OH 44143
Corey L.

Corey L.

DRYER ELECTROLUX EIMED55IIW0 "Installed heater, op test good"

Near Tourelle Dr, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Recovered refrigerant, installed evaporator and uv dye drier. Pulled vacuum on system to 29in/hg for 15 min. Held vacuum, no change to gauges, recharged system with 4.16oz of r134a. Good frost developing on evaporator, low side pressure stable at 0 psi. Advised customer to allow 24 hrs for unit to return to desired temperatures."

Near Wilson Mills Rd, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FPBC2277RF9 Cc unit leaking Found ice buildup on bottom of freezer. Evap drain try iced over. Lot of food debris/spillage in tray. Cleaned out tray. Steamed out drain hole and remaining ice in tray. De iced bottom of freezer. Op test good.

Near E Glen Eagle Dr, Highland Heights, OH 44143
Corey L.

Corey L.

DRYER ELECTROLUX EIMED55IIW0 "Customer complaint dryer not working says e64 a few minutes after starting, confirmed e64 element open, popped up on display within the first 100 seconds of starting timed dry, found vent bent as unit is too close to wall and vent is not straight to wall from unit, advised customer to get a low profile vent attachment to prevent this from reoccurring, customer had the element already replaced a few years ago; ordrng 1 134792700 (heater), used 1 SHIPPING (shipping and handling) from stock"

Near Tourelle Dr, Highland Heights, OH 44143
Jason N.

Jason N.

WASHER WHIRLPOOL WFW9200SQ00 Installed flowmeter. Ran wash test. No codes. Op test good.

Near Bishop Rd, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc unit still not working correctlyCustomer states after they installed evap fan motor, control will still reset after awhile and stop cooling. Called wp techline, Leon, if evap fan motor replaced, only other part that would potential cause would be the main control. Customer not repairing at this time estimate only."

Near Ransome Rd, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRT348FMES00 "Cc unit not coolingChecked frost pattern on evaporator. Small ice ball on cap tube, no frost pattern, unit has refrigerant leak. Quoted repair with labor and service call, parts covered by Wp. Ordering evaporator and drier. ; ordrng 1 W10836706 (evaporator) and 2 WPW10143759 (dryer)s"

Near Wilson Mills Rd, Highland Heights, OH 44143
Jason N.

Jason N.

DISHWASHER KITCHENAID KUDS30IXBT0 "Cc unit control lights staying on, will not run a full cycleRan diagnostics, found codes 6-1 low/no water entering, 6-2 for fill valve elntrical problem and 2-1 for UI stuck key. Ran diagnostics cycle in entirety. No codes at end. Leds still illuminating on ui panel. Unit needs UI panel. Customer not repairing at this time, estimate only."

Near Turnberry Ln, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc unit still not coolingFound unit not cooling, unit board intermittently resetting. Checked dc connections. Unplugged evap fan motor. Unit running, control not longer resetting. Unit has bad evap fan motor ; ordrng 1 W10822580 (evap fan motor12046), used 1 SHIPPING (shipping and handling) from stock"

Near Ransome Rd, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR KITCHENAID KSCS25INSS00 "Cc unit not cooling. Customer has already replaced compressor and inverter board, now unit is not cooling below 15 degrees in freezer. Unit is unplugged when I arrived. Plugged in unit, Installed gauges, pressure on low side process stub, reading 2 psi. Pulled evap cover, let frost pattern develop. Frost pattern looks good on evap at this time, almost full first pattern. Unable to determine insufficient cooling issue without more information. Advised customer when they call back, to leave unit plugged in and running at least 24 hrs prior to our arrival."

Near Ransome Rd, Highland Heights, OH 44143
Jason N.

Jason N.

WASHER WHIRLPOOL WFW9200SQ00 "Installed new pressure switch. Op test no good. F20 error still present. Checked pressure switch wiring and connectors. Checked good. Checked flowmeter for resistance. Blew through flowmeter, flowmeter reading open. Unit needs flowmeter. ; ordrng 1 WPW10110225 (flowmeter7212), used 1 SHIPPING (shipping and handling) from stock"

Near Bishop Rd, Highland Heights, OH 44143
Corina B.

Corina B.

REFRIGERATOR GE PFSS5NJWASS "CC that the unit it is not cooling after a power outage. Unit was unplugged. Plugged unit in fans, running. Compressor did not start. Jumped the compressor out, started running. 1 amp when running. Checked the voltage 120 to inverter. Will need the inverter and Advised cust we might need the main control.; ordrng 1 WR55X10956 (Main control) and 1 WR49X10283 (Inverter), used 1 Shipping from stock"

Near Rose Blvd, Highland Heights, OH 44143
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Customer complaint that everything on top shelf of fresh food section is freezing and frost build up under ice bin, found ice chute door not sealing, unit needs new ice chute door ; ordrng 1 W11423781 (Ice door)"

Near W Mill Dr, Highland Heights, OH 44143
Jason N.

Jason N.

WASHER WHIRLPOOL WFW9200SQ00 "Cc unit codes f20 after a great minutes in cycle.Ran diagnostics, confirmed code f20 for no water entering machine or no pressure sensor trip. Ran diagnostics cycle, unit codes f20 within a minute. Good water flow in on both hot and cold sides. Checked pressure switch, found dangling down on tub, housing broken. Unit needs water pressure switch.; ordrng 1 WPW10514214 (switch-wl7765), used 1 SHIPPING (shipping and handling) from stock"

Near Bishop Rd, Highland Heights, OH 44143
Joe O.

Joe O.

WASHER MAYTAG MHW6630HC0 Installed stator. Ran quick test cycle. Placed water mat. Advised customer to watch over the next 24-48 hrs. Op test ok

Near Dewitt Dr, Highland Heights, OH 44143
Jason N.

Jason N.

DRYER WHIRLPOOL MGD3500FW0 "Cc unit making screeching noise in cycleConfirmed screeching noise, sounds like belt idler pulley. Pulled unit apart, confirmed belt idler pulley bushing wore. Unit needs dryer repair kit. Used truck stock repair kit. Ran op test cycle, no abnormal noises hard. Op test good.; used 1 4392067 (DRYER REPAIR KIT) from stock"

Near Sandhurst Dr, Highland Heights, OH 44143
Joe O.

Joe O.

WASHER MAYTAG MVWB835DW4 Installed control and ui. Ran auto test and calibration. Op test ok

Near Wilson Mills Rd, Highland Heights, OH 44143
Jason N.

Jason N.

DISHWASHER WHIRLPOOL KDTE234GPS0 "Cc unit not cleaning dishes, seems to not advance cycles or heat the water.Ran diagnostics, found codes 10-1 for dispenser electrical problem4-3 for motor not running, 8-2 for drain motor electrical problem. Ran diagnostics cycle, motor pulsing on and off throughout cycle. Replaced main control and pump/ motor assembly using customer supplied pre Id partsRan diagnostics cycle in the entirety. Finished with no faults, heater turned on. Op test good."

Near Sandhurst Dr, Highland Heights, OH 44143
Jason N.

Jason N.

REFRIGERATOR WHIRLPOOL WRS576FIDM01 "Cc unit not making IceFound broken wiring on bottom freezer door. Previous repair on wiring already, very messy, broken white wire broken off up inside door, no more repair can be made. Unit needs new freezer door. Auth covering parts cost, quoted service and labor. Advised customer approx 4-6 weeks for door arrival, call office when it arrives to schedule finish up appt.; ordrng 1 LW10669496 (dor-fip)"

Near W Glen Eagle Dr, Highland Heights, OH 44143
Joe O.

Joe O.

WASHER MAYTAG MHW6630HC0 "Cc: leakingFound dog hair built up in bellow, and on lower door. Found unit leaking from bellow. Advised customer to ensure the bellow and door glass are clear of debris prior to starting a load. Cleared hair. Tested. Op test ok"

Near Dewitt Dr, Highland Heights, OH 44143
Jason N.

Jason N.

WALL OVEN WHIRLPOOL WOD93EC0AS00 "Cc unit will randomly power off during useCustomer stated display will go blank randomly during oven use, but will return moments later. No other issues other then that. Ran diagnostics found codes f1e0 for internal error and f6e1 for runaway temp.Found service pointer for blower fan loud and/or display resets or blanks out during use. WP advises order new blower fan and control kit. Customer not repairing at this time, will consider. Estimate only at this time."

Near W Legend Ct, Highland Heights, OH 44143
Jason N.

Jason N.

WASHER MAYTAG MVWB766FW1 "Cc unit not spinning clothing out, clothing still wetRan diagnostics, found code f2e1 for ui stuck button. Ran auto test and calibration. All functions passed. Checked drain hose, found stocking banded to hose end being used as a filter, stocking is plugged solid, actually siphoning back into drain hose. Removed, and reran auto test, unit spinning and draining normally. Advised customer to leave drain hose end uncovered, also advised to use max extract option for spin speed for the most water extraction from clothing. Unit op tests good."

Near Lander Rd, Highland Heights, OH 44143