Appliance Repair in Kent, Ohio
for Highland Hills, OH
Corrine - Highland Hills, OH
Great service Stress Free
joanne - Highland Hills, OH
The technician was pleasant and professional ! Thank You !
KENNETH - Highland Hills, OH
Great service, polite and efficient
WASHER WHIRLPOOL WTW5000DW1 "Installed new tub, basket, wash plate, and gearcase, no water mitigation mat left due to unit is in basement next to drain(see pic) a"
DISHWASHER WHIRLPOOL WDT710PAHB1 Installed soap dispenser OP TEST OK
REFRIGERATOR FRIGIDAIRE PLRS267ZAB3 CC that the unit does not cool and there is a loud noise when it’s on. Plugged unit into the watt meter. 15.3 amps when the compressor is trying to start. Locked rotor is 18.3 amps. Will need a new compressor. Customer does not want to repair
DISHWASHER WHIRLPOOL WDT710PAHB1 Cc that dispenser is not opening Found dispenser not piping open properly and stays shuts Needs dispenser replaced ; ordrng 1 WPW10671905 (dispenser)
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.