Appliance Repair in Hiram, Ohio
for Hiram, OH
Very efficientV and professional service.
SANDRA - Hiram, OH
David - Hiram, OH
Nadine - Hiram, OH
Tech was very very nice, knowlegable, and answered all my questions, would highly recommend him.
SCOTT - Hiram, OH
Service man very knowledgeable about dishwasher
Machine not fixed.
ROBERT - Hiram, OH
I just ran a small load of clothes and the same problem is still happening, the clothes are soaked and not ready for the dryer. I have to run the "Drain and Spin" cycle over and over just like the original complaint.
Response from Fred's Appliance Service:
Hello Robert!, very sorry for the continued troubles. We will be calling you shortly to setup another visit! We will get you squared away. Thank you -The Fred's Team
WHIRLPOOL REFRIGERATOR WRT311FZDB00 Found air returns frozen, clrared, resealed cabinet, op test ok; Job Cmpltd
WHIRLPOOL WASHER WTW5000DW1 Ran diognostics, no water entering unit, tested valve, not getting cold water, cleaned valve screen, tested valves, good, ran recal cycle, good, op test okNote no part recieved; Job Cmpltd,
WRT311FZDW01 WHIRLPOOL FREEZER Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees, freezer section temperature at 15 degrees, found huge gaps between cabinet and liner, sealed gaps with silicon, op test good ; Job Cmpltd
WRT311FZDW01 Whirlpool Freezer Installed kit and spacer OP TEST OK
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.