Appliance Repair in Hiram, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Hiram, OH
Daniel - Hiram, OH
goog job, everythings works fine now, new fill value was installed very quickly, thank you.
Steven - Hiram, OH
Will warrenty cover the service call????
Steven - Hiram, OH
I asked Brian if the motor had a coupler between the transmission. His answer was yes. I thought the coupler could be loose causing the slipping noise, i was hearing. He said it was the magnet, that was making the noise and that was normal. He didn't pull off the panel and look at the coupler to see if it was loose? So we are still hearing, sometimes three slips and bang into gear. I might have to pull the panel off and have a look for my self.
Response from Fred's Appliance Service:
Hi Steven, Thank you for taking the time to reach out to us! We are sorry to hear that you still have concerns about your unit. We will be happy to come out and take a closer look. Give us a call at 1-888-45-FREDS to schedule a follow up. Thank you! The Fred's Team
Gary - Hiram, OH
Friendly and professional!!!
Mark - Hiram, OH
We have used Fred's for a washer and dishwasher service, both experiences where great! Friendly and knowledgeable service guys each time.
Gloria - Hiram, OH
Kimberly - Hiram, OH
Expensive service with no service
Roxanne - Hiram, OH
We had Fred’s come out for both our washer and our refrigerator. I was told that my 4-5 year old washing machine “was toast” and we should just buy new. I then asked about Whirlpool washers and he basically reprimanded me for “blaming the manufacturer” when it was just the model. The rest of the time there was spent with the service technician looking up the parts that he would have used to fix the problem. I then asked him to look at the refrigerator (as scheduled) because it had been making an odd noise when the motor was running. It didn’t make the noise as he was standing there. He turned up the temperature in order to get the motor to kick on and listened again. He looked under the frig and said it needed cleaned. He did not offer to clean it, but did tell me how to do it on my own. He rang up the service—$130 total for no actual service. I understand there was nothing to service on the washer, but really—for $130, he couldn’t have cleaned the condenser coils? Never again will I use Freds and I will let others know this as well.
Response from Fred's Appliance Service:
Hi Roxanne! Thanks so much for your review. I'm very sorry you felt you did not receive stellar service. We're going to be contacting you shortly to resolve these issues. We have a make-it-right policy. Thanks again for your comments, and speak soon! -The Fred's Team
GAIL - Hiram, OH
Kind courteous professional. And he knew exactly what was wrong and fixed it as well as advising for the future
Very efficientV and professional service.
SANDRA - Hiram, OH
David - Hiram, OH
Nadine - Hiram, OH
Tech was very very nice, knowlegable, and answered all my questions, would highly recommend him.
SCOTT - Hiram, OH
Service man very knowledgeable about dishwasher
Machine not fixed.
ROBERT - Hiram, OH
I just ran a small load of clothes and the same problem is still happening, the clothes are soaked and not ready for the dryer. I have to run the "Drain and Spin" cycle over and over just like the original complaint.
Response from Fred's Appliance Service:
Hello Robert!, very sorry for the continued troubles. We will be calling you shortly to setup another visit! We will get you squared away. Thank you -The Fred's Team
Very professional and courteous.
SANDRA - Hiram, OH
Very friendly, Nate efficient, I would recommend
ALEX - Hiram, OH
WASHER MAYTAG MVWX655DW1 Cc unit not washing properly Ran diagnostics found no errors Ran auto test and calibration Ran bulky test with a load of cloths
WASHER MAYTAG MVWX655DW1 Cc unit isn’t washing properly Ran diagnostics found no error Ran auto test and calibration Ran normal cycle until it got to agitate Ran drain and spin Can not duplicate a issue
WASHER MAYTAG MVWB865GC0 "Cc: leaking from dispenserFound error codes f0e4(spin limited by water temp), f3e2(inlet water temp fault), and f0e3(overload). Installed housing. Ran auto test and calibration. Op test ok"
WASHER MAYTAG MVWX655DW1 Installed capacitor and motor Ran auto test and calibration OP Test Ok
WASHER MAYTAG MVWX655DW1 Cc unit will not spinFound capacitor damaged and motor winding open Needs capacitor and motor; ordrng 1 W11026785 (motor-drve) and 1 W11395618 (Capacitor)
REFRIGERATOR WHIRLPOOL WRX735SDHB01 Cc unit not dispensing water or ice and mullion heater damaged Found mullion heater warped and control not sending power to ice auger Also on side of caution added plastic square to switch area . There was a small indent Ran water and ice test OP Test Ok ; used 1 WP2177331 (DOOR SPACER) from stock
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 Cc unit seems run for a long time and has a noise then stops Fridge is operating as normal 3 degrees in freezer and 37 in fridge Noise is water valve kicking In but at this time customer has no water going to it OP Test Ok
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed door swapped over components OP Test Ok Waited for customer so I caulked say I’m done but he didn’t hear me waited 10 min then left
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "Cc unit not cooling and fan running all the timeCustomer stated freezer seems ok, ff is too warm. Found no airflow into ff section from damper. Freezer evap froze over. Ran manual defrost cycle in diagnostics, heater turned on. Steamed evap clear. Advised customer to monitor, and to allow up to 24 hrs for both compartments to return to desired temps before restocking."
MICROWAVE FRIGIDAIRE FPBM3077RFB Installed switches and holder Ran several test cycles OP Test Ok
MICROWAVE FRIGIDAIRE FPBM3077RFB Cc unit stopped working again Found monitor switch has failed It is recommended to replace all switches Needs switches and fuse ; ordrng 2 5304464099 (switch)s and 1 5304488359 (fuse) and 1 5304509457 (SWITCH HOLDER ) and 2 5304509459 (SWITCH)s
MICROWAVE FRIGIDAIRE FPBM3077RFB "Cc unit not powering Found filter board fuse blown Hooked up fuse breaker Ran test unit would start and stop Ran down wiring diagram found wire to be backed out of housing Fixed wire issue and replaced thermal fuse Ran several test cycles OP Test Ok ; used 1 W10138793 (FUSE, MICROWAVE) from stock"
WASHER MAYTAG MHW5630HC0 Customer complaint unit leaked after doing heavy load Ran diagnostics found no errors Ran auto test checked for leaks Removed top checked hoses and connections no leak found Ran complete quick was with a load of towels still no leak Advised customer to watch
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc wheel broken Installed adjuster kit OP Test Ok
WASHER WHIRLPOOL WTW4816FW2 Cc unit will not advance Found unit not able to agitate Found cam damaged Replaced using truck stock Ran auto test and calibration OP Test Ok ; used 1 W10721967 (PULLEY) from stock
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Installed control and ice maker Went to install auger motor and found that wires going to motor are corroded and broke off inside while removing motor Needs left door ; ordrng 1 W10815692 (dor-fip ss)
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Cc unit is on but not running , also freezer Ice maker not working and door not dispensing ice Verified unit not actually running and no lights but front control was on Reset power found unit to kick back on and cooling returned Would recommend to replace power board and control board Found auger motor to be locked up-and not running but could hear the motor and could smell it getting hot. Ran test harvest on freezer ice maker rotates but does not call for water Needs power board, control board, auger motor and icemaker ; ordrng 1 W10822606 (motor) and 1 W10886931 (icemaker) and 1 WPW10624574 (cntrl-elec) and 1 WPW10675033 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRT311FZDB01 Cc unit popping open and door not sealing Found unit needing to be leveled so door shuts properly OP TEST OK
WASHER MAYTAG MVWB865GC0 Cc of noise when washing sometimes Found noise to be coming from clutch when in gauging Sound is normal Explained to customer what what happening when That sound happens Ran auto test and calibration OP TEST OK
RANGE WHIRLPOOL WEG750H0HZ0 Cc unit was not making selections then it started to make them Ran diagnostics found several stored error of f6e0 UI communication error Replaced UI and control Ran test bake and test burners OP TEST OK
RANGE WHIRLPOOL WFG320M0BS3 Cc that unit seems to be hotter than set point and then sometime colder than set point Ran test bake of 350 let unit cycle 3 times temped unit at 347 and then again at 355 at this time I can not duplicate an issue Ran test bake at 400 let unit cycle 3 times temped unit at 397 and then again at 405 Can not duplicate issue at this time OP TEST OK
WASHER MAYTAG MVWC415EW1 Cc that unit doesn’t finish a cycle Found cold valve shut off and customer selecting hot wash cycles Turned cold water on ran test cycle found gearcase to be extremely loud Advised customer that the cold needs to be turned on for rinsing and needs a gearcase Called and spoke to customers mom she does not want to repair
DRYER MAYTAG MEDX655DW1 Cc that unit get way hot and even heats in air fluff mode Found heater to be shorted to cabinet Replaced heater Ran test cycle OP TEST OK Advised customer on having venting checked out do to having a very long run ; used 1 279838 (ELEMENT) from stock
WASHER MAYTAG MVWX655DW0 Cc unit agitates when spinning Found spline in washplate and tub hub damaged Needs tub hub and washplate EST only
WASHER MAYTAG MVWC465HW2 "Cc unit stuck in drain Mode Reset control and found unit to automatically start drain even when trying to run a test cycle Removed drain hose and blew into to there is a blockage , took all tool to flash port Cleared flash port obstruction removed Ran auto test and calibration OP TEST OK"
REFRIGERATOR KENMORE 10654383300 Cc unit is freezing things in lower compartment Found temps to normal at 39 in fridge Found control board in fridge section not functioning properly and not displayin/what temp settings are Needs control board replaced Board shows NLA from our distribution but shows available on sears parts .. customer will look into getting part if he can Gave labor quote if he finds the board
RANGE WHIRLPOOL WEG750H0HZ0 Cc unit display not functioningConfirmed display page will no scroll. Replaced display panel using customer supplied pre Id part. Tested display and operation functions. Op test good.
DISHWASHER WHIRLPOOL WDT710PAHW1 Cc unit door falls downConfirmed door falls too quickly. Found both friction pads broken. Installed new friction pad and bushings with customer supplied pre Id parts. Op test good.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Cc that she thinks door latch is broken Found latch to be working as design and to have no issues OP TEST OK
WASHER MAYTAG MHW5630HC0 Cc of vibration and unit walking Ran drain and spin with put a load found unit to shake a little adjusted feet and tightened bracket that holds front of washer to peddle stool Ran spin speed test with load in OP TEST OK
WASHER MAYTAG MVWB765FW3 Replaced lid lock Ran auto test and calibration OP TEST OK
WASHER MAYTAG MVWX655DW1 Cc lid is cracked by hinge Replaced lid Ran auto test and calibration OP TEST OK
WASHER MAYTAG MVWB765FW3 Cc unit not working Found error for lid lock Ran manual lid lock test lid lock did not function Need lid lock ; ordrng 1 W10810403 (lid lock assy)
WASHER MAYTAG MVWX655DW1 "Cc unit making grinding noise when washingRan auto test unit making loud grinding sound when agitating. Found pulley rubbing on belt guard, nut is loose. Added loctite, torqued nut back down. Reran auto test, no abnormal sounds present. Op test good."