Appliance Repair in Independence Ohio
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for Independence, OH
Pleasant and courteous
Beverly - Independence, OH
I was disappointed but only because I had an electrical issue.
Response from Fred's Appliance Service:
Hi There Beverly! Thanks for dropping us a line! Very sorry it ended up not be a problem with your dishwasher. This is never fun for us either. 🙁 Thanks for sharing your experience with us. -The Fred's Team
David - Independence, OH
Service was great. He even adjusted the flames on my two front burners.
Janet - Independence, OH
Very satisfied with my service.
Lights burned out in refrigerator
Janet - Independence, OH
Little late, but very satisfied with technician and service.
Judy - Independence, OH
friendly, knowledgeable reps.
Kenneth - Independence, OH
John - Independence, OH
Joe - Independence, OH
Efficient, informative service
Dian - Independence, OH
Better service with technology verifying appointment and impressive, accurate documentation of service receipt.
Jim - Independence, OH
Carmen - Independence, OH
Robert - Independence, OH
Nancy - Independence, OH
Macaulay explained the repair process and has good knowledge of the wiring of my defective Kitchen Aid refrigerator. He was disappointed that the wiring was too short for him to fix the problem. I'm disappointed in the quality of the expensive refrigerator that I purchased from Kitchen Aid, but pleased with the service I received.
Knowledgeable, friendly technician
David - Independence, OH
Tech was very helpful patiently explained the problem. Highly recommend Fred's Appliance.
Great service. I like the online tracker
Holly - Independence, OH
Frank - Independence, OH
Kim - Independence, OH
I was very impressed with my service. My technician was very professional and did the work efficiently. In the future, I will definitely call Fred’s for any services that I may need.
Greg - Independence, OH
gail - Independence, OH
Corina gave me the sad news about my washing machine and did not sugar coat anything. I appreciated that and the recommendations about future use of a washing machine,
Refrigerator service call
ALLEN - Independence, OH
Great service. The part was replaced . Settings reset. We were given a suggestion on the positioning of the shelves - which we listened to. Thanks for the quick response.
Frank - Independence, OH
Very professional. Answered all questions we had on our appliances. We will ask for Fred's Appliance Service if we should need help in the future.
He was very good
JOE - Independence, OH
Victor - Independence, OH
Hood service was great!!
Neha - Independence, OH
Victor - Independence, OH
Corina was a true professional!! She did a great job! Thanks for the great service!
DRYER SAMSUNG DV56H9000GP/A2 "Customer complaint of loud noise during operation, confirmed found idler pulley failed, advised roller replacement also; ordrng 1 DC93-00634A (IDLER ASM 44.42) and 2 DC97-16782C (37.20 ROLLERS)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER MAYTAG MVWB865GW0 "Customer complaint agitator top fell off and when washing king size blanket it did not spin out all the way and said ovld, explained what that meant, installed agitator cap, ran diagnostics found f9e3 and f0e4, cleared codes, suspension is good, ran calibration, op test good"
DISHWASHER MAYTAG MDBH979SAM1 "Customer complaint that unit stopped working mid cycle, found no power to unit, advised customer that they need an electrician to correct power supply"
OTR MICROWAVE KITCHENAID KMHC319ESS4 "Customer complaint that unit stopped working, found no power to outlet, plugged unit into a different outlet, unit owned up, unit heated, advised customer that they need an electrician to correct power supply , unit is operating as designed"
RANGE WHIRLPOOL WOC75EC0HS01 "called and spoke with customer, customer complaint the time and date resets a few times throughout the dayUnit has history of a f6e0 lost communications, since this unit we have seen the same problem remedied only by replacing both the Ui and the main board, ui had been replaced so main board needs ordered; ordrng 1 W11261165 (CNTRL)"
WASHER MAYTAG MVWB835DC4 "Customer complaint that unit is not cleaning clothes, ran diagnostics found f2e1(stuck key) error code, user interface test shows all keys are good, started normal wash cycle unit filled up to normal water level, unable to duplicate the problem , unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
DRYER MAYTAG MEDB200VQ0 "Installed control, op test good"
DRYER MAYTAG MEDB200VQ0 "Installed new control, op test no good, start button seems to be operating and fuse is not open, belt switch good as well as door switch, ordering fuse before motor and ui ; ordrng 1 WP3390719 (fuse-thrml) and 1 WPW10336133 (cntrl-elec)"
DRYER MAYTAG MEDB200VQ0 "Tested dryer, in diagnostics, F01 code for main control. Verified control not sending proper voltage to start dryer. Office to order control.; ordrng 1 WPW10111621 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Customer complaint water filter stuck, confirmed spring broken to housing preventing arm from pulling out filter, was able to remove old filter and replace with the new filter until new housing arrives, customer wants to invoice, XXoffice to coordinate payment and schedule a return visit; ordrng 1 WPW10394053 (housing 86.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE JENN-AIR CVGX2423B "Ran ignition tests on burners, with and without pan, and fan on and off. Could not duplicate issue at this time, service only."
WASHER MAYTAG MVWB766FW0 "Customer complaint of a squeaking while agitating even without clothes in, ran diagnostics no codes, ran light and heavy agitation and high and low spin, no squeaking heard, ran calibration, passed, unable to duplicate the problem, unit is operating as designed ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
DRYER WHIRLPOOL GGW9260PW3 "Installed parts listed, op test good"
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer not turning on just making a noise did not not drain water from basket, confirmed full wet load in unit, found drain hose wrapped around back of sink, with an aftermarket rubber hose attached that was kinked in two places, removed and installed factory hose to sink, plugged in unit drain kicks on, drained basket and spun clothes, had customer empty clothes from unit to calibrate, calibrated unit, op test good"
DRYER WHIRLPOOL GGW9260PW3 "Customer complaint dryer not heating, confirmed found thermistor and fuse open, ignitor tests good; ordrng 1 WP3392519 (fuse-thrml) and 1 WP8577274 (thermistor)"
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Replaced parts, op test good"
WALL OVEN WHIRLPOOL WOD51EC0HS01 "Installed new acu and control, op test good"
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Customer complaint ice clumping in bin, confirmed, found dispenser chute gasket warped, ordering kit; ordrng 1 W10823377 (mechanism delay KIT)"
RANGE WHIRLPOOL WOC75EC0HS01 "Replaced ui, op test good"
REFRIGERATOR WHIRLPOOL GI5FSAXVY01 "Customer complaint that dispenser lever is broken, confirmed, unit needs new dispenser pad, customer will install, left labor on for estimate ; ordrng 1 WPW10185234 (pad 4.46), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
MICROWAVE WHIRLPOOL WMC50522HZ0 JK 7724644491 Spoke with JK from tech line. He informed me that there are no replacement parts and no service warranty on the unit. Customer will need to call consumer assist.
WALL OVEN WHIRLPOOL WOD51EC0HS01 "Customer complaint ovens don’t get warm sometimes, found pop through entitlement, ran diagnostics found f6e4 ui lost com, ordering ui and control; ordrng 1 W11261167 (ACU) and 1 W11297709 (CONSOLE STNLS)"
RANGE MAYTAG MGR8880AB "Customer complaint that door handle fell off, confirmed, no damage, reinstalled, op test good"
RANGE KITCHENAID KEBS207SSS04 Replaced bake element. Heating with both elements now.
RANGE WHIRLPOOL WOC75EC0HS01 "Customer complaint broil not working but bake is working, ran diagnostics found four f6e0 ui lost communication faults, cleared codes, started broil cycle for 550, unit preheated to 550 and cycled, error code did not reappear, unable to duplicate the problem, cycled breaker to unit, if problem returns order ui console W11352560"
KITCHEN WHIRLPOOL WDT730PAHZ00 "Customer complaint that unit is not cleaning and drying dishes very well and using a lot of rinse aid and a burning smell, ran diagnostics no error codes found, incoming water temperature at 86 degrees, unit completed test cycle, heater turned on, no unusual smell noticed, dispenser is operating properly, unit is operating as designed"
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Adjusted thermistor placement. Tested ok.
RANGE KITCHENAID KEBS207SSS04 "During bake preheat, broil element cycles but bake does not. Relay sends power to bake element though. Office to order bake element. ; ordrng 1 WPW10207398 (elmnt-bake 79.88), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
MICROWAVE WHIRLPOOL WMC50522HZ0 Door frame is bent. Door is not an available part. Please submit to Whirlpool.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Replaced control and thermistor. All tested ok.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Control not registering proper temperature in fresh food compartment. Office to order control and harness with thermistor.; ordrng 1 W10884720 (harns-wire) and 1 W11043763 (cntrl-elec)
WASHER WHIRLPOOL WTW7300DW0 Replaced gear case. Ran calibration. All tested ok.
REFRIGERATOR WHIRLPOOL WRX735SDBM04 Found no issues. All tested ok. Advised on placement items in fresh food section.
WASHER WHIRLPOOL WTW7300DW0 Replaced clutch and lid lock assembly. Also found that magnetic sleeve on gear case is broken off. Office to order gear case.; ordrng 1 W10811956 (drum assy)