Appliance Repair in Independence Ohio
for Independence, OH
MARY - Independence, OH
Corina was very professional and did an excellent job. She explained certain things about our oven and was very helpful.
fixed ice maker lever
JANET - Independence, OH
He was very quick and explained what he was doing so I can fix in the future if needed. I'm sure I wont.
Professional service, as always
NANCY - Independence, OH
Fred's Appliance has quality technicians and cares about their customers
MICHAEL - Independence, OH
chad did a great job,went above and beyond!!
SANDRA - Independence, OH
KSDB900ESS0 KITCHENAID RANGE Customer complaint unit unit not working, ran diagnostics, found fault codes f8e0 cooling fan speed too low f2e0 keypad disconnected & f2e1 stuck key, cooling fan getting 103 ohms supposed to get 105, replaced cooling fan assembly, op test good; Job Cmpltd
JJW9630DDS JENNAIRE WALL OVEN Found unit giving fault for fan sensor failure. Upper fan and control have been replaced. Wiring and control install check good. Needs lower fan replaced. Cust will likely make repair himself. Office to not order parts unless contacted. ; ordrng 1 WP74008437 (FAN, LOWER)
MVWB766FW0 WHIRLPOOL WASHER CC that there is water leaking even when the unit is not running. Start a normal cycle filled unit. found that there was water leaking from the hot supply line. Checked unit the unit no signs of leaks. Cust did tight the hot water lines. Could not duplicate the problem. Optest ok. ; Job Cmpltd
MAV7600AWW whirlpool washer Installed hose and clamps. Op test ok. ; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
One of the easiest service companies I've done business with. The people are helpful and friendly. Once my appointment was scheduled I got a confirmation phone call and a link to check to see when the technician would be arriving at my door. It was all so smooth! The repair was made quickly. I am a very satisfied customer.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.