Appliance Repair in Independence Ohio
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for Independence, OH
still not making ice
Josie - Independence, OH
still not making ice
Response from Fred's Appliance Service:
Hi Josie, We are so sorry to hear your unit isn't making any ice! A member of our team will be calling you shortly to set up a return appointment. Thanks! The Fred's Team
Prompt and good service.
Arthur - Independence, OH
Technician was prompt, knowledgeable and pleasant.
Pleasant and courteous
Beverly - Independence, OH
I was disappointed but only because I had an electrical issue.
Response from Fred's Appliance Service:
Hi There Beverly! Thanks for dropping us a line! Very sorry it ended up not be a problem with your dishwasher. This is never fun for us either. 🙁 Thanks for sharing your experience with us. -The Fred's Team
David - Independence, OH
Service was great. He even adjusted the flames on my two front burners.
Janet - Independence, OH
Very satisfied with my service.
Lights burned out in refrigerator
Janet - Independence, OH
Little late, but very satisfied with technician and service.
Judy - Independence, OH
friendly, knowledgeable reps.
Kenneth - Independence, OH
John - Independence, OH
Joe - Independence, OH
Efficient, informative service
Dian - Independence, OH
Better service with technology verifying appointment and impressive, accurate documentation of service receipt.
Jim - Independence, OH
Carmen - Independence, OH
Robert - Independence, OH
Nancy - Independence, OH
Macaulay explained the repair process and has good knowledge of the wiring of my defective Kitchen Aid refrigerator. He was disappointed that the wiring was too short for him to fix the problem. I'm disappointed in the quality of the expensive refrigerator that I purchased from Kitchen Aid, but pleased with the service I received.
Knowledgeable, friendly technician
David - Independence, OH
Tech was very helpful patiently explained the problem. Highly recommend Fred's Appliance.
Great service. I like the online tracker
Holly - Independence, OH
Frank - Independence, OH
Kim - Independence, OH
I was very impressed with my service. My technician was very professional and did the work efficiently. In the future, I will definitely call Fred’s for any services that I may need.
Greg - Independence, OH
gail - Independence, OH
Corina gave me the sad news about my washing machine and did not sugar coat anything. I appreciated that and the recommendations about future use of a washing machine,
Refrigerator service call
ALLEN - Independence, OH
Great service. The part was replaced . Settings reset. We were given a suggestion on the positioning of the shelves - which we listened to. Thanks for the quick response.
Frank - Independence, OH
Very professional. Answered all questions we had on our appliances. We will ask for Fred's Appliance Service if we should need help in the future.
He was very good
JOE - Independence, OH
Victor - Independence, OH
MICROWAVE KITCHENAID KMBS104ESS02 "Customer complaint of buzzing sound and kitchen lights flickering when in use, advised customer that the microwave needs to be on a dedicated circuit then lights will not flicker, placed glass of water in unit, heated for 1 minute, unit heated, no unusual noises heard, repeated several times with same results, unable to duplicate the problem , unit is operating as designed"
MICROWAVE WHIRLPOOL WOC75EC0HS00 "Installed parts listed, op test good"
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 I recovered the Freon. I remove the old compressor and filter dryer. I soldered a new compressor and filter dryer in its place. Put the unit in a 30 inch vacuum set for 15 minutes. Passed. Added 4.5 ounces of Freon frost pattern started to develop good heat transfer no leaks unit tested good recommended 24 hours before filling the fridge with food
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 need to order the compressor; ordrng 1 W10507884 (compressor)
MICROWAVE WHIRLPOOL WOC75EC0HS00 "Customer complaint mw restarts and date is reset, unable to duplicate the problem, ran diagnostics found f6e0 x2, cleared, unit needs main control and UI; ordrng 1 W10871576 (console STNLS ) and 1 W11261165 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Compressor is seized up or use a power supply connected directly to the compressor tripped the power supply needs a new compressor; ordrng 1 W10507884 (compressor)
REFRIGERATOR KITCHENAID KRFF507ESS01 Cc refrigerator is not cooling.confirmed.frz section is 66 ff section is 62.ran diagnostic from passed test 1 2 3.thermistor are good evaporator fan is running.condenser fan is not running.ran test 4 compressor is runnng.only get a partial frost pattern on frz evaporator unit need ff evaporator compressor and condenser fan motor.Parts and labor cover under extended warranty.; ordrng 1 W10832994 and 1 W11116006 (evaporator) and 1 W11127829 (motor-cond) and 1 WP2188935 (blade-fan)
RANGE WHIRLPOOL WOC75EC0HS01 "customer complaint while using it reset unit and she had to reset time and date, ran diagnostics found 7-5-19 f6e0 20:50:36 lost communications, cleared, cycled power to unit, found model for Ui set for WOC75EC0HB, changed to WOC75EC0HS, set time and date, op test good"
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Customer complaint no ice was made, confirmed no ice, no power to ice maker from harness after fuse violet and white, 115 is at control on p3-3 and p1-2, retested power at harness, no power, retested power p3-3 and p1-2at control control not sending power now, cycled power to the unit, power back at control to im, ice maker cycled water valve opened just air came out from lines, jumped t-h I’m not getting power again, power not at control now, unit needs control W10873261D, customer is taking unit back to store, advised customer to call us if we still would need to come out"
WASHER WHIRLPOOL MHW3505FW1 "Replaced drain hose, op test good pushed unit back to original spot, placed water mit mat"
DISHWASHER KITCHENAID KDPE334GPS0 "Customer complaint that dispenser door will not stay closed, confirmed, installed new dispenser, op test good ; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Customer complaint of no ice being made, confirmed, found ice maker failed, replaced with ts, op test good; used 1 W10882923 (ICE MAKER ASSY) from stock"
WASHER WHIRLPOOL MHW3505FW1 "Customer complaint washer leaks a lot when in place next to dryer but when pulled out away from wall there is no leaking, found hole in drain hose when stretched is closed but when tension loosens water pours out, ordering drain hose; ordrng 1 285863 (drain hose 17.50), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR KITCHENAID KRFF507HPS00 "Put in new parts, still chattering. Removed the water line out door and it would stop chattering, when put back in the door was still chattering. Tried to manipulate it a couple different ways and still would make the noise. Has to be something causing it to bend more inside the door. Ordering door, make sure it comes with wires and water line already inside.; ordrng 1 W11301204 (DOOR) and 1 WPW10674102 (tube-water)"
DISHWASHER KITCHENAID KDFE104DWH0 "Customer complaint drying light was blinking when machine hadn’t been touched, unit had been unwired so her outlets worked, wired unit back up but there is no ground wire, after applying power unit was paused with drying led blinking and control lock on control lock was able to be turned off and cycle resumed then canceled and drained, customer has a mw and a toaster oven and a fan on same breaker, advised customer unit needs to be on a grounded dedicated outlet, ran diagnostics found f8e2 drain motor electrical problem, cleared and ran through svc test, unit completed svc test with no failures, drain pump wires are secure, drain line exits through floor, referred to installation instructions on drain exit height requirements, unable to duplicate the problem, unit is operating as designed"
REFRIGERATOR KITCHENAID KRFF507HPS00 "**** street is originally Great Oaks Parkway. Chattering when water dispensed. Customer replaced water filter two times and still chattering. Chattering coming from top of door from the water line where the quick disconnect is at. Took off water line to door and chattering is still happen from the quick disconnect water line. New house, new development, house could have high water pressure. No quarter turn shutoff to water, push down or pull up to turn off or on. Ordering waterlines and filter housing.Called TechlineMarkWaterline could be causing the noise, might be bent or kinked. Try to see if able to put a different way to see if noise stops, if not order waterline.; ordrng 1 W10394073 (tube-water) and 1 W11194438 (WATER FILTER HOUSING ) and 1 WPW10674102 (tube-water)"
WASHER WHIRLPOOL WTW7300DW0 "Installed new wash plate, op test good,"
WASHER WHIRLPOOL WTW7300DW0 "Customer complaint of grinding noise, found wash plate stripped, unit needs new wash plate; ordrng 1 W10752283 (washplate 106.72), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL ED2KHAXVQ01 "Customer complaint that unit is not dispensing ice, found crushed ice blocking ice chute, cleared, ice chute door is sealing, freezer section door gasket is sealing, found control bracket warped causing ice chute door to stick open, unit needs new control bracket ; ordrng 1 W10677671 (electronic control)"
RANGE WHIRLPOOL WOC75EC0HS01 "Installed control, set time, op test good"
DRYER SAMSUNG DV56H9000GP/A2 "Customer complaint of loud noise during operation, confirmed found idler pulley failed, advised roller replacement also; ordrng 1 DC93-00634A (IDLER ASM 44.42) and 2 DC97-16782C (37.20 ROLLERS)s, used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER MAYTAG MVWB865GW0 "Customer complaint agitator top fell off and when washing king size blanket it did not spin out all the way and said ovld, explained what that meant, installed agitator cap, ran diagnostics found f9e3 and f0e4, cleared codes, suspension is good, ran calibration, op test good"
DISHWASHER MAYTAG MDBH979SAM1 "Customer complaint that unit stopped working mid cycle, found no power to unit, advised customer that they need an electrician to correct power supply"
OTR MICROWAVE KITCHENAID KMHC319ESS4 "Customer complaint that unit stopped working, found no power to outlet, plugged unit into a different outlet, unit owned up, unit heated, advised customer that they need an electrician to correct power supply , unit is operating as designed"
RANGE WHIRLPOOL WOC75EC0HS01 "called and spoke with customer, customer complaint the time and date resets a few times throughout the dayUnit has history of a f6e0 lost communications, since this unit we have seen the same problem remedied only by replacing both the Ui and the main board, ui had been replaced so main board needs ordered; ordrng 1 W11261165 (CNTRL)"
WASHER MAYTAG MVWB835DC4 "Customer complaint that unit is not cleaning clothes, ran diagnostics found f2e1(stuck key) error code, user interface test shows all keys are good, started normal wash cycle unit filled up to normal water level, unable to duplicate the problem , unit is operating as designed , advised customer that a load size equals 6-7 bath towels and to only use 1-2 tablespoons of H.E detergent"
DRYER MAYTAG MEDB200VQ0 "Installed control, op test good"
DRYER MAYTAG MEDB200VQ0 "Installed new control, op test no good, start button seems to be operating and fuse is not open, belt switch good as well as door switch, ordering fuse before motor and ui ; ordrng 1 WP3390719 (fuse-thrml) and 1 WPW10336133 (cntrl-elec)"
DRYER MAYTAG MEDB200VQ0 "Tested dryer, in diagnostics, F01 code for main control. Verified control not sending proper voltage to start dryer. Office to order control.; ordrng 1 WPW10111621 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Customer complaint water filter stuck, confirmed spring broken to housing preventing arm from pulling out filter, was able to remove old filter and replace with the new filter until new housing arrives, customer wants to invoice, XXoffice to coordinate payment and schedule a return visit; ordrng 1 WPW10394053 (housing 86.83), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE JENN-AIR CVGX2423B "Ran ignition tests on burners, with and without pan, and fan on and off. Could not duplicate issue at this time, service only."
WASHER MAYTAG MVWB766FW0 "Customer complaint of a squeaking while agitating even without clothes in, ran diagnostics no codes, ran light and heavy agitation and high and low spin, no squeaking heard, ran calibration, passed, unable to duplicate the problem, unit is operating as designed ; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
DRYER WHIRLPOOL GGW9260PW3 "Installed parts listed, op test good"
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint washer not turning on just making a noise did not not drain water from basket, confirmed full wet load in unit, found drain hose wrapped around back of sink, with an aftermarket rubber hose attached that was kinked in two places, removed and installed factory hose to sink, plugged in unit drain kicks on, drained basket and spun clothes, had customer empty clothes from unit to calibrate, calibrated unit, op test good"