Appliance Repair in Kingsville, Ohio
for Kingsville, OH
SHERYL - Kingsville, OH
I was please with the prompt service I received and the technician was both helpful and courteous thank you
Whirlpool Gas range
DIANE - Kingsville, OH
Arthur was very helpful...would definitely use Fred's again.
MAYTAG DRYER MEDX655DW1 Customer complaint unit takes 3 times on 70 min to dry a load of clothes. Advised customer she needs to clean her vent (see pics) unit is operating properly but customer air flow is severely blocked. Sent pic at customer request to customer cell phone advised customer as a one time courtesy call we would not charge.; Job Cmpltd, O-emld
GX5SHDXVD03 whirlpool refrigerator The unit is not defrosting automatically the jazz board has failed. The unit will defrost manually estimate only customer needs to think about it; used 1 WPW10503278
Spoke with cust he sent me copy of pop goimg to order water line; ordrng 1 W10753488 (reservoir) and 1 WPW10444033 (tube-water), schdld next appmnt for 11/9 THU
WTW5000DW1 WHIRLPOOL WASHER Replaced gearcase op test no good found clip that holds tub very worn was able to pull tub rights out. Screws that hold hub in are stripped. Need inner basket hub with clip and wash plate because it started to shre because of clip not holding tub. Control is also intermittent need control ; ordrng 1 W10528947 (drive hub kit) and 1 W10752283 (washplate) and 1 W10752719 (BASKET) and 8 WP8533953 (screw)s and 1 WPW10402178 (retainer), schdld next appmnt for 10/17 TUE
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.