Appliance Repair in Lagrange, Ohio
for Lagrange, OH
THOMAS - LaGrange, OH
Always happy with this service technician. He is very knowledgeable and answers all of our questions.
Professional & Prompt
ROBERT - LaGrange, OH
The techs were professional & prompt. They did their job well.
Maytag Dryer 1 week old
LINDA - LaGrange, OH
THOMAS - LaGrange, OH
Technician is very knowledgeable and professional. He has been to my house on a couple occasions and always has been a very good representation of your company. Thank you. Tom and Devis Leopold
Response from Fred's Appliance Service:
Hi Thomas, Thank you for taking the time to share your feedback with us! We are very happy to hear that you had a wonderful experience with your technician, Mac. We hope that you are enjoying your appliance being in working condition again! Have a great weekend! The Fred's Team
GARY - LaGrange, OH
door seals were breaking. Service tech ordered the parts, came back and installed the parts . no problems extended warranty call
MVWX655DW1 MAYTAG WASHER Replaced lid latch. Ran automatic test. All tested ok.; Job Cmpltd
MGDX655DW2 MAYTAG DRYER Found dryer making noise from support rollers and drive pulley. Replaced support rollers and drive pulley from truck stock. Tested dryer, operating properly. Advised customer on installation of washer and dryer on same circuit. Operation of dryer may interfere with washer lid lock.; used 1 WP691366 (PULLEY DRIVE), and 2 WPW10314173 (SUPPORT ROLLER
MVWX655DW1 MAYTAG WASHER Found latch not opening at end of cycle. Office to order lid latch. Advised customer on installation of washer and dryer on same circuit, operation of dryer may interfere with washer lid lock.; ordrng 1 W10838613 (lid lock assembly)
MEDB765FC0 MAYTAG DRYER Replaced electronic control in dryer. Tested dryer, operating properly.; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.