Appliance Repair in Lagrange, Ohio
for Lagrange, OH
Great scheduling, updates and arrival info.
Scott - LaGrange, OH
MERILEE - LaGrange, OH
The repair mam was very good at what he did. I do believe our oven will be okay.
FANTASTIC, FRIENDLY AND FAST
FLOYD - LaGrange, OH
The employees, Mac and Paul were extremely courteous and friendly. They examined the unit, knew exactly what parts to order and returned to fix the unit. They left no mess, even said they would use covers on their shoes to protect my floors. They were fast, efficient, courteous, in other words everything you could ever want in employees.
Response from Fred's Appliance Service:
Hi Floyd, Thank you so much for taking the time to submit your review. We know it can be frustrating to have an appliance break down so we do our best to make the process as painless as possible. This includes leaving the area shinier than we found it and being as quick and efficient as possible. We are so glad to hear you received such great service! Thank you, The Fred's Team
MERILEE - LaGrange, OH
Exellent service. Very knowledgable.
THOMAS - LaGrange, OH
Always happy with this service technician. He is very knowledgeable and answers all of our questions.
REFRIGERATOR KENMORE 106.562424 Replaced housing. Op test ok.
WASHER MAYTAG MVWC565FW1 "F7E1 basket speed fault, cleared fault. Will not go into spin or agitate mode while in test mode. Replaced actuator from t/s. Ran service test again. Op test ok.; used 1 W10913953 (ACTUATOR) from stock"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Frost on air intake into FF section. Opened Evap cover. Steamed all frost and ice away on air intake. Drain tube loose in back, could be causing warm air to enter unit. Op test ok."
REFRIGERATOR KENMORE 106.562424 "Water shooting out of water filer housing as soon as you take the filter out. Ordering new filter housing. ; ordrng 1 WPW10121138 (housing 86.26), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.