Appliance Repair in Lakewood, Ohio
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for Lakewood, OH
An Excellent Worker Who Does Great Work!
Karen - Lakewood, OH
Brian came to my home to try to fix my JennAir convection oven which is 18 years old. The self-cleaning part broke. Brian took it all apart, explained to me it was shot, cleaned it up. He said the part is no longer made but did a search for it in case it was stored in a warehouse somewhere. He was unable to find it which is ok because it used to be expensive and I would not put $500 into an oven so old. When he left after an hour he said now try the self-cleaner—you never know. Well, he set it for 3 hours and it did clean my oven. I know it’s temporary but I so appreciate him going the extra mile. I like thorough service people and he fits the bill. Great job!
Patricia - Lakewood, OH
John - Lakewood, OH
The Technician new what to do.
Professional, efficient and kind service was provided and I will definitely use again for any repair needs.
Mandy - Lakewood, OH
Brendan - Lakewood, OH
Gabriel was knowledgeable and professional. He is a great representative for your company!
Donna - Lakewood, OH
Nancy - Lakewood, OH
Mark - Lakewood, OH
Brian Brocco was a kindly gentleman who thoroughly investigated a problem with our washing machine and recommended a reasonable course of action even though it resulted in less profit for Fred's, so I will use Fred's in the future.
Hope - Lakewood, OH
I have used Fred's Appliance since 2002 and have always been more than pleased.
David - Lakewood, OH
Audrey - Lakewood, OH
I thought the service was excellent!
"Cleveland" - Lakewood, OH
I was pleased with the level of service from the beginning to the end. There was no charge due to my Lowes service contract/warranty. There was emails and phone calls confirming the time of my appointment. The serviceman explained everything concerning my washing machine in detail.
Angela - Lakewood, OH
Paul has by far superseded any expectation of an Appliance repairmen. He’s friendly, professional, efficient and hands down the best plrepairmen in existence. His performance is top notch! He’s an appliance genius.
Erica - Lakewood, OH
Nick - Lakewood, OH
very Good service. and it was exactly on time. I will call them again if I needed repairs.
Raymond - Lakewood, OH
Barbara - Lakewood, OH
Prompt and excellent service.
linda - Lakewood, OH
Brian, technician, was friendly, courteous and offered suggestions about getting better results from my dishwasher.
Great service and explanation
diana - Lakewood, OH
Maytag washer repair
NICOLE - Lakewood, OH
Great service. On time and fixed very efficiently.
NICHOLAS - Lakewood, OH
Great service! Easy and comfortable presence.
Raymond - Lakewood, OH
Response from Fred's Appliance Service:
Hi Raymond, Thank you for submitting your review. However, with only 2 stars I wanted to reach out to be sure your unit was repaired. We have a make-it-right policy, so if there is anything we can do to offer you better service at this point, please do not hesitate to let us know! I will also be reaching out via email to connect. Thanks! The Fred's Team
Easy dishwasher repair
DUANE - Lakewood, OH
On time, quick and easy.
STASIA - Lakewood, OH
Cheerful and competent
SUZANNE - Lakewood, OH
The service person was not only very upbeat and friendly but also very competent and completed the job in a very timely fashion.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found drain line kinked at pump, repaired line, dishwasher now draining properly. Set down mitigation mat."
REFRIGERATOR KITCHENAID KRMF706ESS01 "CC that the ff is not keeping temp. Temp is set at 33*. Ff 41 and fz 3. Checked the ff evap, no frost build up. Will need the ff evap harness and control. Called SM to order parts. ; ordrng 1 W11087438 (motor-evap) and 1 WPW10675033 (cntrl-elec)"
REFRIGERATOR KITCHENAID KRFC300ESS01 Replaced the RT side door. Found scratches on the door. Will need a new door. Called SM to order part; ordrng 1 13107887SQ (dor-fip ss)
DISHWASHER WHIRLPOOL DU1055XTSS3 "CC that the unit is leaking on the left side. Found the gasket is ripped on the lt side. Will need a gasket. Called SM to order. Cust can install part. ; ordrng 1 W10542314 (door seal 6102), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER MAYTAG MVWB765FW0 Replaced the UI and control. Brought core back for return. Ran a calibration. Started a normal load and a drain and spin. Optest ok.
DRYER ROPER RED4516FW0 CC that the dryer stayed on all night and the timer did not move. Unit is not heating. Checked the terminal block l1 to n 120 volts l2 to n 120 volts. L1 to l2 0 volts. Will need an electrician. Optest ok
REFRIGERATOR WHIRLPOOL IS25AGXRQ01 "Installed new evap fan motor with blade, op test good"
DRYER WHIRLPOOL GGW9868KT1 "Tested dryer, found open thermal fuse. Checked ventilation, and replaced thermal fuse. Tested dryer cycle, now heating and operating properly.; used 1 WP3390719 (THERMAL FUSE) from stock"
WASHER MAYTAG MVWB765FW0 "F6E2, and F6E3 error codes, had difficult time running encoder test, power button not working properly. Noted the interface only has intermittent operation in certain functions, and has a observed short on the board, also the main board not sending properly DC voltage to interface. Office to order main board and interface.; ordrng 1 W10919546 (console) and 1 W10920541 (cntrl-elec), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRB119WFBM00 "Checked temps, 39 ff, 10 freezer. Found drain plugged and water leaking from freezer.found drain tube under machine clogged up. Replaced drain tube from t/s. Used steamer to clear ice in trough and freezer. Machine now draining. Op test ok.; used 1 W10619951 (TUBE-DRAIN) from stock"
REFRIGERATOR WHIRLPOOL GB2FHDXWQ01 "Put refrigerator in to test diagnostics, components checking properly, no unusual sounds during restart of refrigerator. Put in to defrost mode, operating properly, coming out of defrost, no abnormal sounds."
DISHWASHER KITCHENAID KDTE104ESS4 Replaced sump assembly again. Motor is still humming when trying to run. Motor is receiving 120 vac. Called Whirlpool tech line and spoke with Dustin. He advised to replace sump assembly again. Please order direct from manufacturer instead of distributors.Case #7723568409; ordrng 1 W11085683 (pump&motor)
OTR MICROWAVE AMANA AMV2307PFS0 Unit not recognizing when door is open or closed. Replaced door switch with harness. All tested ok.
REFRIGERATOR MAYTAG MFF2558DEH00 "CC that Icemaker not working. Checked temps, 38 ff, 2 freezer.. 120 to Icemaker. Jumped t to h, not running and making grinding noise. Replaced I/m from t/s.. cycled and filled. Op test ok..; used 1 W10884390 (ICE MAKER ASSY) from stock"
RANGE WHIRLPOOL JJW9530AAQ "CC that when in self clean, f5 code on display. Per tech sheet. Relay issue on board or sensor. Pulled oven. Ohmed out sensor from board. 1080 ohms at room temp. Will need new control. 71003402 relay board is NLA cannot repair. Paid sc."
RANGE FRIGIDAIRE FGF366EBC "When plugged in, door lock motor makes loud buzzing noise but does not rotate. Also, door in unlocked position and control still flashing door locked. Ohmed out door lock switch, door open position. Will need new control and lock assembly. Will give est. customer does not want to repair.paid sc. do not order parts."
REFRIGERATOR WHIRLPOOL ET18GMXHW00 "Customer complaint no cool in fridge, confirmed temps at 67 in ff and -2 in frz, found evap cover covered with frost, defrost heater is not functioning, heater ohms at 36, found bimetal open, quoted to replace with ts thermostat, ok, installed new bimetal, cleared ice and water; used 1 WP10442411 (THERMOSTAT 43.93) from stock"
RANGE WHIRLPOOL WGG745S0FS00 "Installed new lower door outer glass assembly, op test good"
REFRIGERATOR WHIRLPOOL IS25AGXRQ01 "Customer complaint fridge fan making raspy noise, confirmed compressor fan is rattling, found fan shaft loose and wobbly, unit needs new compressor fan; ordrng 1 W10124096 (MOTOR 115.98), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER KITCHENAID KDTE104ESS4 "Replaced sump assembly. Motor was receiving voltage but would not pressurize the water. Also, front panel is damaged and unable to fit properly on unit.Office to order another sump assembly and panel.; ordrng 1 W11085683 (pump&motor) and 1 WPW10526114 (panel)"
WASHER MAYTAG MVWX600XW0 "CC that machine doesn’t finish cycle. Ran diag, F7E1, basket speed fault, and f1e2, motor control fault. Will need new main control. Will give est. customer does not want to repair, do not order part. Paid sc."
MICROWAVE WHIRLPOOL WMH73521CS6 "MOCustomer complaint microwave thinks the door is shut when it is open, cams failing, quoted, ok replace parts with ts, op test good ; used 1 W10450407 (HARNS-WIRE W MICRO DOOR CAMS 61.32) from stock"
RANGE WHIRLPOOL WGG745S0FS00 "Customer complaint door glass shattered, confirmed lower door glass shattered, glass has been cleaned up, pop is on cpu so poor pic quality, customer has a 1 yr warranty with Costco after the 1 yr manufacturers warranty, unit needs new lower door outer glass replaced; ordrng 1 W10877566 (LOWER DOOR ASM)"
M/W CONVECTION WHIRLPOOL WMH31017HS2 "Checked in all parts. Installed magnetron, capacitor and diode. Tested microwave, now functioning properly."
DISHWASHER KITCHENAID KDTE104ESS4 Sump is leaking from diverter valve. Office to order sump assembly. Found date of purchase on service bench. ; ordrng 1 W11085683 (pump&motor)
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "customer complaint of a nick out of shelf track on right, confirmed liner protruding out for shelf to sit on has a chip out of the second shelf option down from plastic trim on glass edge, also found huge gaps almost 1/4” around ff frame and liner worse on the top and left side, frame between frz dr and ff dr is bowed, called techline spoke with David, file# 7723472850 , whirlpool to contact the customer with proceeding steps"
RANGE JENN-AIR JES9750BAW "Checked board, had no input for downdraft. Checked downdraft vent, no downdraft blower assembly had been installed on original install. Informed customer this is an installation issue. Office please contact manger for service charge."
M/W CONVECTION WHIRLPOOL WMH31017HS2 "Installed filter board and main control. Main control working, still not heating. Capacitor, diode and transformer all test good. Spoke to tech line, file #7723465708"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Installed new door, op test good"
RANGE WHIRLPOOL WEG745H0FS0 "Customer complaint that frozen bake and rapid preheat are not working and broiler goes out, started broil, burner lit, broiler stayed on, started frozen bake cycle, burner lit, oven heated, rapid preheat is either on or off and does not start bake cycle, unit is operating as designed"
DRYER WHIRLPOOL WED5000DW2 Replaced the door. Optest ok.
WALL OVEN WHIRLPOOL WOS51EC0AS04 "Installed thermostats, op test good"
FREEZER WHIRLPOOL WRX735SDHZ00 Customer emailing pop to email@example.comCc of unit frosting up Found freezer door ajar and ton of frost built up Steamed out ice and steamed gasket OP TEST OK
DRYER WHIRLPOOL WED5000DW2 "Checked dryer, noted right side where the wear and damaged gaskets has a much larger bump out than the left side, resulting in the door sitting unevenly at this point. Recommend replacing door rear and seal on new new door rear part. ; ordrng 1 WP695737 (door), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"