Appliance Repair in Lakewood, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Lakewood, OH
Fast and friendly service
Mandy - Lakewood, OH
Our issue was fixed quickly and kindly and would recommend our technician to anyone.
SAM - Lakewood, OH
John - Lakewood, OH
Seth - Lakewood, OH
Corey was very professional as we discussed the issue with my brand new Maytag Dryer. After I do laundry I will know if his tweaks helped. He assured me that Maytag stands behind their products. I feel Corey went beyond helping to correct our issue, just hope his efforts worked. The dryer is less than 2 weeks in our home so there was no charge.
Really Great Service!
Laster - Lakewood, OH
The service person was prompt, efficient, and knowledgeable.
Karen - Lakewood, OH
Daniel was very helpful and honest in his assessment of our washing machine.
On time and very professional.
Roger - Lakewood, OH
Elaine - Lakewood, OH
He was great. Unable to fix my problem but gave me great suggestions. Thank you.
Rushed and accusatory
KC - Lakewood, OH
I was very disappointed by the service provided last night for the diagnosis of the issue with our dishwasher. It was incredibly rushed and each diagnosis was rushed and seemed to suggest that we were doing something incorrectly with our dishwasher. I can run diagnostics myself, I don’t need someone to come to run that for me, after suggesting that we don’t do a rinse cycle enough and that it’s impossible for a coil to go bad, etc. It felt like I had to keep pushing for the tech to actually spend time looking further into the issue. Also, the scheduler did a poor job of assigning too many jobs on the same day to that tech, as my appt almost an hour after the original 3 hour window.
Response from Fred's Appliance Service:
Hi Krystal, Thank you for sharing your review with us! We apologize that you felt that the technician was rushing. If you are still having issues, please feel free to give us a call 1-888-45-FREDS and we will be happy to take another look! We also apologize that your technician arrived late. We are in the midst of our busy holiday season and are doing our best to get as many customers taken care of as possible! Thank you and have a great weekend! The Fred's Team
Matt - Lakewood, OH
Corina was great. A great replacement for Brian. She is very knowledgable, courteous, and conscientious.
Stacey - Lakewood, OH
I very much appreciated his education about our washer!
Repair ice maker
Patricia - Lakewood, OH
Shellie - Lakewood, OH
Very nice and proficient
Maureen - Lakewood, OH
Richard - Lakewood, OH
Richard - Lakewood, OH
Mary - Lakewood, OH
Corina was great! Very efficient, professional and personable. Would definitely recommend
Jenna - Lakewood, OH
Tim - Lakewood, OH
Good experience. A bit pricey just to walk in the door but I'm cheap and don't do this very often. Appreciated the frankness of the situation and felt the assessment and recommendation were fair. I'll recommend them to others.
Great Service - Great representative
Michael - Lakewood, OH
On time and works great after the repair
Mandy - Lakewood, OH
I have always been please with the service provided! On time and quick to get the repairs done!
Darryl - Lakewood, OH
Service technicians were extremely professional and prompt and informative. They resolve the issue quickly and were very friendly.
Mary - Lakewood, OH
Job completed in a timely and efficient manner
Cynthia - Lakewood, OH
Timely and Efficient Service
Cynthia - Lakewood, OH
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Replaced damper, op test good"
DRYER WHIRLPOOL WED8000DW4 "Customer complaint dryer not turning on and had gave an error code, confirmed, unit is close to winder and condensation was found on panel, unit is also sharing foil vent with another unit connected with a y, also vent is 1/4 blocked at exit to home and as far in as can see advised to clean, customer has foil style vent, advised this is a potential fire hazard and should be replaced with a semi solid or solid rigid metal style vent, ordering panel; ordrng 1 W11133029 (panel-cntl)"
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint dishwasher leaving dishes on top shelf still greasy, no errors, four cup test showed little water getting to top shelf, found a few holes on spray arm with debris, ordering upper spray arm, customer stated he has been poking the holes with a tooth pick since he has seen things in the holes, customer able to install part * no return visit needed; ordrng 1 WPW10317197 (upper spray arm)"
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer complaint fridge not cooling well, seems like when the fridge is not used for several days it will keep cold but does not stay cold, temps were 1 frz and 50 in ff, found damper failed and stuck closed, ordering damper control; ordrng 1 WPW10594330 (control)"
REFRIGERATOR GE GSHS3KGZBCSS "Customer complaint freezer not cooling ff seems ok, temps were 45 ff and 40 frz, found evap fan not running, spun by hand to see if obstructed and fan kicked on, was very loud when cycling off then on fan would not restart on its own, unit needs evap fan; ordrng 1 WR60X10307 (mtr dc evap fan asm ), used 1 SHIPPING (shipping and handling) from stock"
DRYER MAYTAG MEDX655DW1 "Cc not heating/long dry time. Put unit on timed dry high heat, heat is cycling up to 210* from back of unit. Put vent back on, went outside, no airflow coming from vent. Cannot reach to clean, it is under porch. Customer will need to clean and everything will work correctly. Unit is good. Op test ok"
RANGE HOOD ELECTROLUX RH42PC60GS "Customer complaint lights are flickering faintly, confirmed, customer has the oem indecent bulb with 3 other aftermarket leds, advised customer to replace indecent so they are all the same style bulb"
OTR MICROWAVE KITCHENAID KMHS120ESS8 "Replaced the mag, diode and capacitor. Optest"
RANGE WHIRLPOOL WFG320M0BW2 Replaced the burner heads. Optest ok.
OTR MICROWAVE KITCHENAID KMHS120ESS8 "CC that the unit is not heating. Unit is not heating. 11.83 amps when running. Will need a magnetron, diode and cap; ordrng 1 W10818686 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (diode)"
WASHER WHIRLPOOL WFW6620HW0 "CC that the unit is not draining. Started a rinse and spin. Drain pump, drain the water. Advised cust to use 1-2 tablespoons of he detergent. Optest ok."
RANGE HOOD ELECTROLUX RH42PC60GS "Replaced lamp, op test good"
RANGE WHIRLPOOL WFG320M0BW2 "When running the entitlement, still in warranty. Advised cust to reach out to whirlpool. Will need the front left and back right burner heads ; ordrng 1 WPW10515453 (burnr-head) and 1 WPW10515455 (burnr-head)"
RANGE HOOD ELECTROLUX RH42PC60GS "Customer complaint lights on one side of hood are not working and one flickers, confirmed, found lamp failed, unit needs new lamp; ordrng 1 5304464266 (lampholder ), used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER MAYTAG MGD5100DW0 "Customer complaint of vibration, Confirmed, found lint built up on blower wheel causing vibration, cleaned, op test good"
RANGE KITCHENAID KSGG700ESS1 Replaced the door rod and switch. Heated oven to 350*. Optest ok.
DRYER MAYTAG MEDB765FW0 "Customer complaint dryer is pinching clothes and fabric sheets, showed pics and sheets that had been caught, items are being caught under lint screen cover and lip of front panel, unit leaning slightly forward and on a cement pedestal in basement much smaller than the unit and a piece of plywood the size of the unit is what is holding unit up on pedestal and is bouncing around unit while tumbling empty, advised unit needs a solid surface, gathered to cinder blocks and bricks to make plywood more solid in front of pedestal, all feet are out to max, lowered back feet slightly to level unit, unit is not bouncing like before, op test good, advised customer to install a more permanent solid pedestal for unit"
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer showed pop, Customer complaint dishes are not getting cleaned thoroughly there is film on dishes put on upper rack, ran diagnostics no errors, water filled without running sink first and temp was 90, advised water must be 120 in order for detergent to fully dissolve and activate, rinse aid not being used either, advised using rinse aid will help to remove film and streaks as well as aid in drying"
DISHWASHER KITCHENAID KUDS30IXBL4 Replaced the ui. Ran a calibration. Optest ok.
REFRIGERATOR WHIRLPOOL WRS325FDAW04 Replaced the ice maker. Cycled ice maker. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
RANGE KITCHENAID KSGG700ESS1 The rod is bent. Will need a new rod; ordrng 1 W10273192 (rod-door)
RANGE WHIRLPOOL WEG750H0HZ0 Cc that oven light does not work. Does not heat past 200. Found connector to cooling fan and light not fully connected on main control board. Reconnected connector to board. Replaced the light from t/s. Light works and oven is heating. Heated oven to 325. Optest ok. ; used 1 S3810 () from stock
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Replace control,opt test ok"
DISHWASHER KITCHENAID KUDS30IXBL4 CC user interface is dead. Confirmed the ui is dead. Service pointer W10536944 service pointer to replace the ui. Will need ui. ; ordrng 1 WPW10500172 (panel-cntl)
RANGE KITCHENAID KSGG700ESS1 Cc that the oven takes too long to pre heat. Found the door switch rod bent. It doesn’t know if the door is open or closed. Will need new door switch ; ordrng 1 W10273192 (rod-door) and 1 WP9757262 (swtch-lite)
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Replaced the rollers. Advised cust to replace the plastic water line with a copper or braided flex line. Optest ok.
RANGE WHIRLPOOL WFG525S0HS1 Replaced the hinges. Optest ok
WASHER KENMORE 110.248322 Remove case found oil leaking to gearcase to basket drive assembly will need gearcase basket drive and coupling they will not fix
WALL OVEN IKEA IBS350DS00 CC that the unit is not working after the broil. Found the thermal fuse is open. Called t/l Rich to advised cust to keep the door closed when the unit is cooling down. The hot air is is going back over the fuse. Replaced the fuse from t/s. Heated oven to 350* cooling fan is clear. Checked oven door is at a 90*. Optest ok; used 1 WPW10545255 (FUSE-THRML) from stock
REFRIGERATOR WHIRLPOOL WRT318FZDM05 CC that the freezer is not freezing. Fz 30* ff 43*. Unit was in a defrost when arriving. Wait 15 minutes and checked the evap for a frost pattern. Frost pattern is good. Will need a main control. ; ordrng 1 W11353813 (CONTROL )
REFRIGERATOR WHIRLPOOL WRF540CWHZ01 Found seal not sealing properly on the left side steam and lubricated with vaseline so it will close better
DISHWASHER MAYTAG DWU8250AAX "Customer complaint dishwasher is not draining, started dishwasher, timer is jumping around and activating loads not in any order, unit fills and stops filling, drain pump and wash motor operating, unit needs timer 12001153, part is no longer available, left quote for customer if they find part"
DISHWASHER KITCHENAID KDFE104DSS4 Cc that the upper adjusters are no longer going up they’re just staying in the down position. Found adjusters broken. Replaced adjuster from surplus t/s. Optest ok; used 1 WPW10546503 (ADJUSTER 2716) from stock
DRYER WHIRLPOOL MDE9606AYW "Dryer motor failed it’s sticking. Needs replaced ; ordrng 1 W10410997 (motor-drve), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"