Appliance Repair in Lakewood, Ohio
for Lakewood, OH
SALLY - Lakewood, OH
Brian was fantastic. We have had excellent service from Fred's both times that our Whirlpool appliances have been serviced. The communication is great with being able to track the tech prior to your appointment. You have excellent customer service in place. Thank you
Alixe - Lakewood, OH
It was efficient and quick service with sympathetic guys. They just forgot to tell me that I was supposed to receive pieces for them and I could have thrown them away...!
gas stove ignitor repair
TIMOTHY - Lakewood, OH
CRAIG R SNYDER
CRAIG - Lakewood, OH
Great service call. He no only installed the missing clips, but fixed other things the original installers didn’t bother doing.
DIANNA - Lakewood, OH
I’ll call Fred’s appliance again if I ever need appliance repairs.
AMANA DISHWASHER ADB1400AGW1 Machine won’t start and start switch keeps beeping. Removed panel. Found door switch connector loose. Reseated connector. Ran test cycle. Op test ok.; Job Cmpltd,
WHIRLPOOL DISHWASHER WDF320PADS3 Replaced heater. Ran diag/ Test cycle. Cleared fault code. Heater now working. Op test ok.; Job Cmpltd,
WHIRLPOOL WASHER MVWX655DW1 Replaced control. Ran calibration and auto test. Found hot and cold water hoses reversed. Corrected, ran test cycle. Brought back core for return. Op test ok.; Job Cmpltd,
MAYTAG DISHWASHER MDB7749SBM2 Replaced panel. Ran test / calibration cycle. Cleared codes. Op test ok. Customer paid labor. Whirl covered part.; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
One of the easiest service companies I've done business with. The people are helpful and friendly. Once my appointment was scheduled I got a confirmation phone call and a link to check to see when the technician would be arriving at my door. It was all so smooth! The repair was made quickly. I am a very satisfied customer.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.