Appliance Repair in Lakewood, Ohio
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for Lakewood, OH
Darryl - Lakewood, OH
Service technicians were extremely professional and prompt and informative. They resolve the issue quickly and were very friendly.
Mary - Lakewood, OH
Job completed in a timely and efficient manner
Cynthia - Lakewood, OH
Timely and Efficient Service
Cynthia - Lakewood, OH
David - Lakewood, OH
Tech was very professional and friendly. Quickly determined issue and was very helpful in getting my refrigerator repairs
Evan - Lakewood, OH
Service tech was courteous, professional and expedient
Excellent diagnostic, quick & efficient service.
Ann - Lakewood, OH
Very pleased all the way around.
Barb - Lakewood, OH
Nick is professional and courteous. He is punctual and knows what he’s doing.
Ronald - Lakewood, OH
Great service great insights well done job
Paul - Lakewood, OH
very good experience
Trudy - Lakewood, OH
His service was very good in spite of the fact the machine decided to work. He gave me helpful tips for both washer and dryer. He was friendly as well as professional. It helped to get the call in the morning to narrow down the time and to let me know when he was on his way.
Thorough attention and care!
Wayne - Lakewood, OH
Ronald - Lakewood, OH
She handled everything
Freddy - Lakewood, OH
Corona and Paul were great
Thomas - Lakewood, OH
Great very professional
Got my Maytag dishwasher working
Stephanie - Lakewood, OH
Gabriel was courteous, helped me understand the reason the soap did not dissolve, and taught me to run the hot water before starting the dishwasher.
Great customer service
Kim - Lakewood, OH
The technicians came out on schedule, diagnosed the problem accurately and fixed the problem. Appreciate the prompt service!
Joseph - Lakewood, OH
She was very quick in installing our part. Good Experience!
Mary - Lakewood, OH
Top notch outfit, produces technicians that are efficient, highly qualified, and trained. Corina B. Represented all of these qualities and was very respectful to me and my home. I would request her again, she knows her stuff!!
Matthew - Lakewood, OH
Tech was extremely knowledgeable and was very pleasant to deal with. I would recommend the tech again.
Pamela - Lakewood, OH
Very knowledgeable and personable
Gold Star Customer Service
Rita - Lakewood, OH
Very satisfied. Highly reccomend your company. Professional, Courteous, Very Knowledgeable in their field of work. This was my 2nd time having to use Fred's Appliance and once again was highly impressed by the trained employees working for your company. This also includes the office staff taking my calls. Very polite , friendly , courteous & professional. Your company is Above & Beyond 5 Star Customer Service!! A Very Happy Customer!
Rijuta - Lakewood, OH
Pamela - Lakewood, OH
She was very efficient and explained everything she was doing. Also gave me excellent advice on using the washer. Good personality. Left me feeling satisfied. Also wonderful to see women in this profession.
Patrick - Lakewood, OH
It got fixed, and quickly!
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "CC that there is not enough ice. Cust has a saddle valve. Advised cust to replace the saddle valve with an inline valve. Found cubes stuck on the ice maker. Cycled ice maker, cycled. Optest ok."
DISHWASHER AMANA ADB1400AGW1 "Customer complaint dishwasher not draining, no m/s tag, confirmed found debris in drain hose, cleared water and debris, found all but two of the pump fins have broken off, replaced with ts part, op test good; used 1 W10876537 (PUMP-DRAIN 75.23) from stock"
WASHER WHIRLPOOL WTW4855HW1 entitlement is good. CC that the basket is loose. Advised cust that the basket sits on springs. Optest ok.
DRYER FRIGIDAIRE FDE336RES1 "CC that there is burning smell and will not start. Found the door switch, open. A lot of lint around the heater. Will need a new switch and heater. Door switch is no longer available."
DISHWASHER KITCHENAID KUDI01ILWH1 Replaced the links. Optest ok.
DRYER AMANA NED4655EW1 CC that there is a buzzing noise when turning on. Found a sock in the blower wheel. Removed the sock. Optest ok.
REFRIGERATOR TAPPAN TRT16NRHW2 Replaced the defrost timer. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
DISHWASHER WHIRLPOOL WDT730PAHZ0 "customer complaint dishwasher is not cleaning dishes, ran diagnostics found F4e3 wash motor didn’t start, f7e1 no heat, found wash motor failed, replaced with ts sump asm, heat circuit tests good, op test good; used 1 W11085683 (PUMP&MOTOR) from stock"
DISHWASHER KITCHENAID KUDI01ILWH1 "Customer complaint door falling open, confirmed, found left linkage broken, found sp 4317369 pertaining to linkage, unit needs link kit; ordrng 1 8194001 (LINK KIT)"
DRYER MAYTAG MGDB750YW2 "Customer complaint dryer is rattling because latch is broken and loose, confirmed, quoted to swap latches from one side to the other plus price of latch if needed, latch not needed, swapped right with left latch, op test good"
REFRIGERATOR JENN-AIR JFC2290VEM7 "Customer complaint of leaking from frz door and a sheet of ice on the frz floor, found defrost drain clogged, installed ptrap from ts, cleared ice, op test good"
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint of a noise on spin sometimes, customer has recording, sounds like agitator skipping, found a few worn teeth on hub, replaced with ts part, op test good; used 1 W10528947 (HUB) from stock"
REFRIGERATOR TAPPAN TRT16NRHW2 "CC that the unit is not cooling. Ff 70* fz 32*. Found the evap cover in frost and ice. Steamed the evap out. Checked the heater and bi metal, good. Will need a defrost timer. ; ordrng 1 5304404821 (control,temperature 7370), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE WHIRLPOOL WFG525S0HZ1 "cust showed pop, sent pic. CC that there is a scratch on the control and water marks on the cooktop. Took pic of delivery date. ; ordrng 1 W11026866 (panl-cntrl) and 1 W11032119 (cooktop)"
REFRIGERATOR KITCHENAID KSRS25QAAL10 CC that the unit is not cooling in the ff. Fz 7* ff 53* ff temp is set at the coldest setting. Will need a thermostat. The unit just came out of a defrost turned on then turned back off with in 5 minutes. Will need a compressor. Cust does not want to repair.
WASHER WHIRLPOOL WTW7000DWO Installed new wash plate and screw.ran test 51 unit passed all test.still grinding durning agitation unit needs gearcase. Customer is not getting repair at this time; ordrng 1 W10811956 (drum assy)
REFRIGERATOR FRIGIDAIRE FFTR1821QB3 "Cc no cool. FF high 60s*, Fz about 50* but the customer just put 2 bags of ice inside. Fan not running, checked ohms and fan is good. No voltage going to fan. Checked compressor, wasn’t running. Unplugged plugged in, oppressor would come on for 1 minute and cut right off. Tested voltage going to compressor and reading zero. Needs control. ; ordrng 1 5304507171 (control box 119.50), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL ED2KVEXVB00 Installed new water valve no leaks op test good.
DISHWASHER WHIRLPOOL WDT920SADM2 "Replaced user interface, op test good"
DISHWASHER MAYTAG MDB4949SDH3 Installed control started normal wash dishwasher began washing canceled and drained unit .unit drained no leaks op test good
WASHER WHIRLPOOL WTW7000DWO "Cc washer is not spinning out close.ran diagnostic found f9e2water ring detected pump drive system problem,f0e5 off balance load.f2e1 ui stuck button.ran test 51 unit passed all test.grinding durning agitation wash plate is stripped out unit need wash plate and screwCollected 361.93 for repair ; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL ED2KVEXVB00 "Cc u it is leaking.confirmed. Unit is leaking from water valve.unit needs water valve.; ordrng 1 W10408179 (water vavle asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint of a loud noise when in rinse or spin sometimes, ran diagnostics found f0e5 off balance load, cleared, Rena high and low spin and agitation with 3 large bath towels, unable to duplicate the noise, ziptied water supplies and drain hose to standing pipe, advised customer to distribute clothes evenly and if it happens again try to record for us"
RANGE KITCHENAID KDRU767VSS04 "Customer complaint control lock turns on and she can’t shut it off, advised her to hold for up to 10 seconds to shut off, no errors, replaced ui, op test good"
DRYER AMANA NED4655EW1 "Customer complaint of sparks from back, unit is receiving correct power from supply, started normal dry cycle, unit is heating, let unit run, not sparking, observed, unit is operating as designed"
DISHWASHER MAYTAG MDB4949SDH3 "Cc dw does not run.confirmed.ran diagnostic f6e4 float switch openf8e2 drain motor electrical problems f8e3drain stuck on.cleared drain pump.installed new pump.pump is not getting power from control unit needs new control.told customer to fix drain loop in drain hose.; ordrng 1 W10906430 (cntrl-elec), used 1 WPW10348269 (PUMP-DRAIN) from stock"
WASHER KENMORE 82980120 Cc Washer is constantly drain found drain hose on the floor unit also doesn’t have a door switch.unit filled and agitated drain and spun.fixed drain hose op test good.collect 102.55 Sri
REFRIGERATOR MAYTAG MFF2055YEW00 Steamed out evaporator drain tube installed new piece.op test good.
DISHWASHER WHIRLPOOL WDT750SAHZ0 Replaced the control and pump motor. Ran a calibration. Advised cust to clean the filter every 2 months. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
DISHWASHER WHIRLPOOL WDT920SADM2 "Customer complaint of a f2e2 error code on display, confirmed no selections working and display reads f2e2, stuck key test shows ui failed, W10859914 customer does not want repair at this time; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER MAYTAG MDC5100AWB "Customer complaint that unit is not working, found control lock in, turned off, started normal wash cycle, unit filled and began washing, op test good"
REFRIGERATOR MAYTAG MFF2055YEW00 "Cc refrigerator is leaking from bottom.refrigerator is leaking from the front the evaporator drain tube is clogged.unit need new drain tubes drain valve ; ordrng 1 W11190084 (tube-drain), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR KITCHENAID KFCP22EXMP5 CC that the freezer is leaking water. Found the drain tube is blocked with ice. Service pointer W10632338 C Special Project will cover part. steamed out the drain hole and replaced the drain tube from t/s. Optest ok. ; used 1 W10619951 (TUBE-DRAIN) from stock
REFRIGERATOR FRIGIDAIRE FRT18L4JW3 "Cc refrigerator is dripping water from frz section to ff section.confirmed.evaporator fan is running evaporator has good frost pattern.unit needs new temp control.steamed out evaporator drain tube.customer is not going ahead with repair at this time.; ordrng 1 241537103 (control-temperatur), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"