Appliance Repair in Lakewood, Ohio
for Lakewood, OH
ANDREW - Lakewood, OH
Corey was enjoyable and efficient in resolving our issue
SARAH - Lakewood, OH
Dan was friendly and incredibly professional
Polite and professional
JOANNE - Lakewood, OH
Repairman was neat, courteous and advised me of my problem. Honest about it.
BEVERLY - Lakewood, OH
Great service. Both men were polite (it counts), efficient, and well prepared. No complaints at all. Would contact your company again if needed.
Great Service, helped get warranty coverage of defective part
JOHN - Lakewood, OH
Very professional. Found problem that local appliance repairman could not find.
IUD8500BX1 Whirlpool Dishwasher Installed manifold and screen, op test good; Job Cmpltd
11021884001 Kenmore Washer Installed parts parts ordered, op test good; Job Cmpltd
WTW7040DW1 Whirlpool Washer CC that LF fault code keeps coming up. Ran diag f8e1 Long Fill. Checked the water going into the unit, good. Valve is clear. Ran a test 51 and 52. Started a normal load on cold water, did not fill. Will need a new control. ordrng 1 W10812423 (cntrl-elec) and 1 W11220230 (WATER VALVE )
NTW4516FW2 AMANA WASHER CC that the unit is not finishing the cycle. Found the drain hose on the ground. Raised the drain hose and zipped tied it to a pipe. Ran a normal load and a drain spin. Optest ok. ; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.