Appliance Repair in Lakewood, Ohio
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for Lakewood, OH
very good experience
Trudy - Lakewood, OH
His service was very good in spite of the fact the machine decided to work. He gave me helpful tips for both washer and dryer. He was friendly as well as professional. It helped to get the call in the morning to narrow down the time and to let me know when he was on his way.
Thorough attention and care!
Wayne - Lakewood, OH
Ronald - Lakewood, OH
She handled everything
Freddy - Lakewood, OH
Corona and Paul were great
Thomas - Lakewood, OH
Great very professional
Got my Maytag dishwasher working
Stephanie - Lakewood, OH
Gabriel was courteous, helped me understand the reason the soap did not dissolve, and taught me to run the hot water before starting the dishwasher.
Great customer service
Kim - Lakewood, OH
The technicians came out on schedule, diagnosed the problem accurately and fixed the problem. Appreciate the prompt service!
Joseph - Lakewood, OH
She was very quick in installing our part. Good Experience!
Mary - Lakewood, OH
Top notch outfit, produces technicians that are efficient, highly qualified, and trained. Corina B. Represented all of these qualities and was very respectful to me and my home. I would request her again, she knows her stuff!!
Matthew - Lakewood, OH
Tech was extremely knowledgeable and was very pleasant to deal with. I would recommend the tech again.
Pamela - Lakewood, OH
Very knowledgeable and personable
Gold Star Customer Service
Rita - Lakewood, OH
Very satisfied. Highly reccomend your company. Professional, Courteous, Very Knowledgeable in their field of work. This was my 2nd time having to use Fred's Appliance and once again was highly impressed by the trained employees working for your company. This also includes the office staff taking my calls. Very polite , friendly , courteous & professional. Your company is Above & Beyond 5 Star Customer Service!! A Very Happy Customer!
Rijuta - Lakewood, OH
Pamela - Lakewood, OH
She was very efficient and explained everything she was doing. Also gave me excellent advice on using the washer. Good personality. Left me feeling satisfied. Also wonderful to see women in this profession.
Patrick - Lakewood, OH
It got fixed, and quickly!
Corona was absolutely amazing. Arrived on time, completed the work in record time and was great at communicating
Reid - Lakewood, OH
John - Lakewood, OH
Tech did a Great job
Patrick - Lakewood, OH
Paul was on time, efficient, and explained things very clearly. I was also pleasantly surprised with how quickly I was able to get an appointment with Fred's.
Great service. Very fast!
Arlo - Lakewood, OH
She was a pro
Laurie - Lakewood, OH
Phil - Lakewood, OH
Corina was professional, efficient, and a pleasure to work with.
Steven - Lakewood, OH
Courteous service ... concern about keeping work area and flooring clean and dry is greatly appreciated
Stephanie - Lakewood, OH
Karla Seery - Lakewood, OH
Corina was absolutely wonderful. She was very timely and caring. I was so appreciative of the honesty she provided while assessing my oven. I ultimately feel really good about my final decision with the appliance. I will absolute contact her again for any future appliance repairs.
Michael - Lakewood, OH
We were very pleased with our service from Corrina.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "Cust showed pop, sent pic. CC that the lights are flashing and the door is hard to close. Found the door is hitting the side of the wall to not close properly. Checked the connections to the ui, good. The ui is not responding to the touch will need a new ui. Office to order part. ; ordrng 1 W11302464 (console) and 1 W11305297 (cntrl-elec)"
REFRIGERATOR GE PFCS1PJYASS "Customer complaint of complete cooling loss but fans are on, confirmed, compressor is not running, bench tested compressor, compressor is seized, quoted, WR87X10111 customer does not want repair, left quote; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Customer complaint that unit is not cooling, fresh food section temperature at 75 degrees, freezer section temperature at 75 degrees , no frost pattern on evaporator, evaporator fan is running, condenser fan and compressor are running , found leak at filter drier, repaired leak , recharged unit with 3.7oz r134a, advised customer to allow 24 hours before restocking"
OTR MICROWAVE MAYTAG MMV4205FZ3 "Customer complaint that unit is not heating, placed glass of water in unit, started for 1 minute, unit heated, repeated several times with same result, unable to duplicate the problem , unit is operating as designed"
DISHWASHER WHIRLPOOL WDP340PAFB0 Replaced the pump and motor. Optest ok.
RANGE WHIRLPOOL WFG510S0AS1 Replaced the burner valve. Optest ok; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
DRYER WHIRLPOOL WED4815EW1 "Cust showed pop, sent pic. CC that the clothes are not drying. Found a lot of lint in the blow wheel. Advised cust to clean lint screen after each use. Optest ok."
DRYER WHIRLPOOL WED94HEAW0 "Customer complaint dryer is not starting, found control lock on, turned control lock off and instructed customer about this feature, unit is operating as designed; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock"
DISHWASHER MAYTAG MDB4949SHZ0 I found glass under the float. Op tested good
OTR MICROWAVE WHIRLPOOL MMV4205FZ3 Installed new part unit op tested good
RANGE WHIRLPOOL WFG510S0AS1 "CC that the bottom of the oven caught fire. Found there was grease on the bottom of the pan. They used a fire extinguisher to put the fire out. Cleaned the oven out. Heated the oven to 350*. ; ordrng 1 WP9758078 (burnr-oven 8902), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER AMANA NTW4516FW3 CC that the water is not draining out. Found the drain pump and hose clogged. Cleaned the drain hose out and pump. Started a rinse and spin cycle. Optest ok. Advised cust to not wash rugs that have the rubber backing on them when they are starting to flake or peel off.
DRYER WHIRLPOOL MDG6800AWW "Customer had dryer unplug for 3 days when plug in everything was working properly explain to her that she might of reboot computer advise her to clean up the vent,opt test ok"
WASHER AMANA NTW4516FW1 "CC that the unit will not agitate. Ran diag F8E3 – OVERFLOW CONDITION, F7E5 – SHIFTER FAULT, found the gearcase, shifter, capacitor is rusted out. Will need a new gearcase, capacitor, motor, shifter cam. Cust does not want to repair."
OTR MICROWAVE WHIRLPOOL MMV4205FZ3 Customer was not home at that time went to my next appointment. The unit is not heating I found the mag producing heat. The Mag is under warranty for 10 years
WASHER MAYTAG MVWC416FW1 Installed new part unit op tested good
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "CC that there was frost in the ff section and the ice cream is soft. Ff45 fz 12 unit was in a defrost. Silicone the ff and the fz frame. Called t/l Rick had me check the evap partial frost pattern on the evap. Advised me there is a partial Freon leak. Will need to replace the drier. Replaced the drier from t/s. Recovered refrigerant, replaced drier, pulled 28"vac w/ pump, watched, good, charged 3.7oz. r134a, unit cooling, pressures good, op test ok; used 2 WPW10143759 (DRIER) from stock"
REFRIGERATOR FRIGIDAIRE LGHC2342LP1 Unit had ice in the bottom of the freezer. Removed the ice unit tested good. Called the landlord got the voicemail
OTR MICROWAVE WHIRLPOOL WMH31017HS2 "Customer complaint the screw has nothing to thread into on the right side, confirmed found the right side installation bracket broke and nut will not seat, replaced with pre id part, op test good"
DISHWASHER WHIRLPOOL WDP340PAFB0 Replaced the control. Optest ng. Advised cust last time that it also might need the pump and motor. Will need a pump and motor. Office to refund the customer. Brought core back for return ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
WASHER AMANA NTW4516FW3 The drain was logged. Cleaned the hoses unit op tested good
DISHWASHER WHIRLPOOL WDP340PAFB0 "CC that the unit does not wash. Ran diag 4 3- Motor Not Running, 7-1 no heat. Checked the voltage at the control 0volts to the pump and motor. Will need a new control. Office to order part; ordrng 1 W10906429 (cntrl-elec 18719), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
RANGE WHIRLPOOL WFG525S0HZ0 I set the oven to 350 watched it for 30 minutes tested good customer adjusted the temperature to 400 unit filter light out of the ground strip unit tested good three times consistently
DRYER MAYTAG MEDX655DW1 "Installed new part unit op tested failed. I thought the heating element shorting against the cabinet along the unit to heat. I also found the thermal fuse open along the unit not to run.; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock"
REFRIGERATOR MAYTAG M1TXEMMWW03 "Cc unit not cool enoughCustomer said ff section get up into the 40s, and makes a wired sound Read temps, 41 in ff, 3 degrees, in freezer. Customer stated she heard the sound , told her that was the ice maker calling for ice. She said she doesn’t use the ice maker, not hooked up to water. Guessing they may have accidentally turned ice maker on. Disconnected ice maker wire harness so as to not accidentally turn on again. Adjusted temps on ff to recommenced setting off 3, was set to 1 being the warmest setting. Op test good."
REFRIGERATOR FRIGIDAIRE FFHT2032TS1 "CC that the ff is not cooling. Ff 68 fz -17. Found the evap fan is not running. The fan has 120 volts. Will need a new fan. Office to order the part. Cust can install part. ; ordrng 1 242077702 (motor 6615), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER MAYTAG MEDX655DW1 The unit is gettin 240vac. The unit is not spinning I checked the motor winding tested good. The unit needs a new timer.; ordrng 1 WPW10642928 (TIMER)
ICEMAKER KITCHENAID KUIX305ESS1 Replaced the pump. Optest ok.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 CC that there is frost and condensation in the fz and ff. Found the fz gasket is not touching the frame. Steamed out the gasket. Used Vaseline around the gasket. Optest ok.
WASHER ROPER RTW4640YQ1 "Customer complaint washer not draining, confirmed, pump is hot but not even humming, drain pump failed, quoted to replace with ts, ok replaced drain pump, op test good, no water mat left in basement next to floor drain; used 1 WPW10276397XXX (XXX DO NOT RESTOCK 118.11) from stock"
DRYER ROPER RGD4340SQ1 Replaced the motor and wheel. Optest ok.
DISHWASHER FRIGIDAIRE FGCD2444SA1A Replaced the valve. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock
WASHER WHIRLPOOL GSQ9631LW0 "Banging when at end of spin cycle. Could be problem with brake and drive tube. Checked, has signs of wear, no grease or water anywhere. Sprayed with lubricant while in spin mode. Op test ok."
ICEMAKER KITCHENAID KUIX305ESS1 See cb pvr; saved tckt