"Cc that unit is not heating confirmed. Unit drawing 9amps. Heard electric noise. Took panel off and found transformer is damage. Will order magnetron, diode and transformer. ; ordrng 1 W10836753 (Transformer) and 1 W10850446 (Cap) and 1 W11256462 (Diode)"

"Cc of unit not working going from sense to done. Stared unit it tries to start but it finishes the cycle. Unit started flashing f7e1 tachometer missing or wrong signal. Replaced shifter from T/S, deleted error code, stared a cycle. Op test ok; used 1 W11481722 (actuator) from stock"

Cc that unit was not working. Verified and found unit was not draining so I looked at drain hose underneath the sink and noticed garbage disposal was new removed hose and the garbage disposal still had the plug installed knocked it out tested unit opt test good.

Cc that unit had frost all over freezer food and started thawing out because she had a lot of food in it but after she cleaned off everything and emptied out the freezer and not have it overly packed it started cooling back up. Verified temps and freezer was a 8* and ff section at 39*. Explained to her right now temps are good it must of been because of having it overly packed the door wasnt closing and had poor airflow. Recommended her to keep freezer at 70% full at max and to make sure freezer door gets opened from center not the side and always make sure door is closed properly opt test good.

"Gear case was really bad to get out had to cut the shaft with grinder in order to take it out Replaced gear case, belt and cam tested unit to make sure everything is good opt test good."