Appliance Repair in Lorain, Ohio
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for Lorain, OH
Matthew - Lorain, OH
Great service. Will never purchase Maytag again. Poor quality
Eric - Lorain, OH
Timothy - Lorain, OH
Very nice and informative. He fixed my appliances in a timely manner, on top of being so late in evening. Excellent technician.
Barbara - Lorain, OH
Kim - Lorain, OH
Gabe make sure he has a good understanding of what's going on with the appliances he's also very courteous!!
Joyce - Lorain, OH
Gabriel had to visit the washer 2 different times and both times we received great service and good customer service from your service man. I like the phone/text service you use to notify you of your appts.
Blanche - Lorain, OH
The tech was very nice and professional
Great service A++++++++++++++++++
Gary - Lorain, OH
Gabriel was very professional and friendly. Very knowledgeable about the product. Repaired the product and it works perfect. Thank you Gary
Ruth - Lorain, OH
Excellent customer service
Michael - Lorain, OH
FRED'S SERVICE WAS GREAT!
Joyce - Lorain, OH
Good, friendly, perfessional service man.
GREAT SERVICE MAN!
Diane - Lorain, OH
Great customer service, he had no problems fixing my range really nice guy!!
I will recommend your company anytime.
Claude - Lorain, OH
Gabriel was great. Dishwasher working well.
Matt - Lorain, OH
Gary - Lorain, OH
Gabriel was a great tech. I will definitely recommend your company.
Matt - Lorain, OH
Gabriel arrived around 7 p.m., well after the initial time estimate but through no fault of his own. Even though we were his last stop and he'd had an incredibly long day, Gabriel took his time to explain every aspect of the issues with our freezer and dryer. He knew exactly what to look for and identified the problems quickly. I always like to chat with anyone who's helping solve a problem so that I can learn how to avoid similar issues in the future, and Gabriel had no problem explaining where things had failed and what I could do going forward to better maintain the appliances. Equally important though was his appreciation for his employer. As a business owner myself, I would be elated to learn that one of my employees spoke so highly of me even when I'm not around. Gabriel had nothing but great things to say about Fred's, and the wonderful things they do to show appreciation for their employees. It's obvious that the employees value their jobs and want to go above and beyond for the company. Keep up the great work!
Great Service All Around!!!
Nicole - Lorain, OH
Our experience with this company was amazing with talking to you on the phone, getting prompt emails for your appointment time/confirmation, and the technician quality.
Polite new exactly what was the problem
Francesca - Lorain, OH
Onset well manners
Duane - Lorain, OH
Great job done
Michael - Lorain, OH
Would recommend them
good service but having to wait for parts not good.
Bob - Lorain, OH
having the parts delivered to my house is good idea but having to wait for the repair (appointment) is disappointing.
Response from Fred's Appliance Service:
Hi Bob, We appreciate you taking the time to share your review with us. We do our best to streamline our processes to make appliance repairs as smooth as possible. We're glad that you appreciate our ship direct policy! Unfortunately, we are in the midst of our busy summer season but doing our best to get technicians back out as soon as possible. Thanks! The Fred's Team
Very professional service!
David - Lorain, OH
Dave was very cordial, knowledgeable and efficient.
Great company and service
Dale - Lorain, OH
Was notified by phone tech was on his way. Showed up promptly and was very knowledgeable and professional.
Brenda - Lorain, OH
Great service. On time, very pleasant.
a wonderful personaliity
Robert - Lorain, OH
He was a really nice and thoughful person
DISHWASHER WHIRLPOOL WDT970SAHV0 "Replace panel,opt test ok."
DISHWASHER MAYTAG MDB8959SFZ4 "Replaced parts, tested, heated. Working properly. Op test ok"
REFRIGERATOR WHIRLPOOL WRF535SWHZ00
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Removed the dispenser waterline is kinked. Will need a new waterline. Office to order part. ; ordrng 1 WP67002743 (guide- wat)
WASHER MAYTAG MVWX655DW0 Ran diagnostic pass no leaks got underneath and didn’t fill anything wet on cabinets ran normal cycle and saw puddle of on floor search for leak and found water on top transmission when trying to take basket out to see if I can find a hair liner crack on tub accidentally broke hub and couldn’t take basket out going to order tub and gearcase and hub ; ordrng 1 W10512161 (tub asm) and 1 W10528947 (drive hub kit) and 1 W11035751 (gearcase)
WASHER MAYTAG MVWB835DW1 Found error code f6e2 and f6e3 both control lost communication will need control boards gave and estimate customer will call whirlpool to see if they would cover parts
DISHWASHER WHIRLPOOL WDT970SAHV0 Found panel damage it was dent customer saw it they want me to order new ordering new panel ; ordrng 1 W11087375 (panel)
REFRIGERATOR WHIRLPOOL WRT318FZDM02 Found no frost pattern on freezer evap compressor was running and condenser fan everything was running but no frost also temp was high will need and evap and dryer also compressor customer will not repair also notice compressor over heating opt test ok
DISHWASHER MAYTAG MDB8959SFZ4 Called customer. Rescheduled.; schdld next appmnt for 10/18 FRI !
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Replace parts still leaking from dispenser will need a senior technician I don’t what I’m missing or not checking bj ask me to order valve and request a senior tech ; ordrng 1 WPW10420083 (valve)
DRYER WHIRLPOOL WGD4815EW2 Press start and watch igniter glow plus took a picture and lowes does not have a gas line hook up and it showing me unit is working
WASHER WHIRLPOOL WFW5620HW0 "Found error code f0e5 off balance load and f0e2 over sud too much suds. Deleted codes replace bellow,opt test ok"
WASHER MAYTAG MVWX655DW1 Found hub strip replace from truck stock also told customer if it gets strip again it will need a transmission cause shaft has rust on it teeth ; used 1 W10528947 (HUB) from stock
DRYER WHIRLPOOL WGD8500BW0 "Found pulley bearings broken also rollers also rollers are in bad shape replace the kit from truck stock ,opt test ok ; used 1 4392067 (DRYER REPAIR KIT 47.83) from stock"
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replace handle and right door,opt test ok but handle came in damage ordering handle customer will install will not need to come back ; ordrng 1 W10899551 (handle)"
OTR MICROWAVE WHIRLPOOL WMH31017HW3 "Replaced parts, tested with load inside. Heated. Op test ok"
WASHER WHIRLPOOL WTW4816FW2 "Found washer on flood mode wait 10 minutes ran diagnostic no error code ran calibration and auto test pass also ran 4 large towels pass,customer had unit unplug when I arrived might of reset unit but everything working ,opt test ok"
DISHWASHER WHIRLPOOL WDT710PAHW1 "Complaints dishes not getting clean advise her ,to run hot water to the sink and use hi temp settings ran diagnostic no error codes auto test pass no issues advise her to switch on detergent also,opt test ok"
REFRIGERATOR WHIRLPOOL GS6SHEXML00 "Found freezer with 0 degrees temp and fresh food section 37 degrees customer said it happens intermittently everything will shut off check connection on control they goood advise to give us a call when happen again also told her that her unit has to be on its own dedicated circuit she had 2 freezer plug in on the same outlet explain her it could throw off computer,opt test ok couldn’t dind and issue at this time"
WASHER MAYTAG MVWX655DW0 "Replace washplate,opt test ok"
RANGE KITCHENAID KFGD500ESS00 "Found weak igniter reading .66 amp replace from truck stock,opt test ok ; used 1 12400035 (IGNITER) from stock"
OTR MICROWAVE WHIRLPOOL WMH31017HW3 Found another part burned up. Found part missing from inside cabinet. Will replace everything at once. Ordering filter board and support *** leaving all parts on the same big box and marking it ; ordrng 1 W10422269 (filter) and 1 W11245707 (support)
DISHWASHER MAYTAG MDB8959SFZ4 "F6e4, F8E3, F3E2. Same problem as last time. Went over codes, replaced drain pump from t/s. Followed different circuits and everything checks good. Unit still going into drain cycle after 2/3 minutes of being on. Ordering parts; ordrng 1 W10195091 (thermostat) and 1 W10348269 (pump,dran) and 1 W10734532 (float switch) and 1 W10838695 (cntrl-elec) and 1 W11084121 (sensor), used 1 WPW10348269 (PUMP-DRAIN) from stock"
WASHER MAYTAG MVWB865GW0 "Replace console, ran calibration,opt test ok"
REFRIGERATOR MAYTAG MBF1958FEZ03 "Found air leak correct issue advise customer for things to watch out for,opt test ok"
WASHER MAYTAG MVWX655DW0 "Replace all parts opt test ok ,but found agitator teeth strip ordering agitator ; ordrng 1 W10902814 (washplate)"
COOKTOP ELE WHIRLPOOL WFE770H0FZ2 Replace parts opt test ok
DRYER WHIRLPOOL WGD4815EW Found no issue with unit everything test good also found microwave on top dryer and scratch the dryer other then that opt test ok
WASHER MAYTAG MVWB865GW0 Found control panel start button not responding ran diagnostic start is stuck ordering panel ; ordrng 1 W11135391 (console)
REFRIGERATOR WHIRLPOOL WRT138FZDB00 Found lots of ice buildup on freezer gave customer and estimate on service call labor and maybe parts she will not fix she will go to lowes to get new one now they the side to fix cause is cheaper
OTR MICROWAVE WHIRLPOOL WMH31017HW3 "Plugged unit in. Sparked up, smoke start coming from top. Couldn’t identify where. Found power cord cut through at end. Mounting tabs on top cabinet damaged, mounting bracket missing. Ordering white top cabinet, mag, cap diode, transformer, fuse, power cord. ** request double labor; ordrng 1 W10138793 (fuse) and 1 W10754299 (magnetron) and 1 W10836753 (transformr) and 1 W10850446 (capactr-mg) and 2 W11122643 (nut)s and 1 W11206558 (cord-power) and 1 W11207441 (wraper-cab) and 1 W11207442 (wraper-cab) and 1 W11222648 (diode)"
REFRIGERATOR WHIRLPOOL WRB322DMHV01 "Replace door and logo ,opt test ok"
DRYER MAYTAG MEDC300BW0 "Replace dryer kit,opt test ok"
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 New reservoir tank was still leaking ordering again notice filter housing not releasing water pressure ordering housing ; ordrng 1 W11229977 (reservoir) and 1 W11346623 (HEAD FILTER )