Appliance Repair in Lorain, Ohio
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for Lorain, OH
Great company and service
Dale - Lorain, OH
Was notified by phone tech was on his way. Showed up promptly and was very knowledgeable and professional.
Brenda - Lorain, OH
Great service. On time, very pleasant.
a wonderful personaliity
Robert - Lorain, OH
He was a really nice and thoughful person
Theresa - Lorain, OH
Very knowledgeable. Great people person.
Rick - Lorain, OH
Great service! Your appointment tracker option is great!
Joseph - Lorain, OH
no complaints.. explained details, answered questions, courteous
Dale - Lorain, OH
Awesome customer service. Very professional
Tamara - Lorain, OH
Tech was knowledgeable and explained issue thoroughly
Erica - Lorain, OH
Gabriel was excellent. He arrived on time (thank you), was very thorough and explained exactly what was wrong. He had to order a part and again was very prompt when he returned a couple days later and my dryer now works as it should now. I highly recommend Fred's Appliance.
Frances - Lorain, OH
Gabriel showed up on time and was very courteous. He gave me clear explanations regarding my issues and questions on my stove top and wall oven.
John - Lorain, OH
Gabriel was very helpful, efficient, and friendly...
Elizabeth - Lorain, OH
Belkis - Lorain, OH
No happy with Mayta company. I will never buy from you or Home Depot.
Response from Fred's Appliance Service:
Hi Belkis, Thank you for your review! We are so sorry to hear that you are not satisfied with the manufacturer or store you purchased your washer. I am showing that we took a look at your machine yesterday and everything was in working order and operating as designed. If your unit isn't working, we will be happy to come out and take a look and get it up and running for you. Please call us at 1-888-45-FREDS to let us know! If you aren't satisfied with the unit's designed operation, we recommend reaching out to Maytag and they can steer you in the right direction 1-800-253-1301. Have a great weekend! Thanks! The Fred's Team
All around great experience
Katie - Lorain, OH
The repair man that came to my house was very understanding of what my problem was great job
Barbara - Lorain, OH
Gabe is awesome
Rose - Lorain, OH
Gabe has been here more then once and every service call has been pleasant. He’s professionally pleasant. Always explains what he’s doing. Thanks Gabe
a real pro
David - Lorain, OH
Gabriel was very professional and gave great advice.
Edward - Lorain, OH
Pleasant experience,very knowledgeable.
Mike - Lorain, OH
My tech from Fred’s was very good!
Laszlo - Lorain, OH
The technician was polite and patient with us!
Jim - Lorain, OH
Gabriel was courteous, professional, and knowledgeable Would recommend Fred's and Gabriel with confidence
Jeremy - Lorain, OH
The technician was very polite and friendly. Very efficient and knowledgeable. Super fast and we were very pleased with the service provided. We will definitely recommend your services to anyone and will use again for further needs.
Andrea - Lorain, OH
Brandon - Lorain, OH
Great service, and quick!
Oswaldo - Lorain, OH
very respectful and clean.
WASHER MAYTAG MVWC565FW0 "Replaced all parts. Heard slight noise, replaced another cam and drive pulley from t/s. Tested out in manual mode again on spin. Noise isn’t loud but apparent coming from NEW gearcase. Might sound different with load in. Op test ok***Request double labor*** if noise gets louder will need a new gearcase, hub and cam and belt. At that point I suggest calling Techline to not put anymore parts into unit.; used 1 W10528947 (HUB), and 1 W10721967 (PULLEY) from stock"
REFRIGERATOR KITCHENAID KRFF302ESS01 "Replace damper ,opt test ok"
WASHER WHIRLPOOL MAV408DAWW Replaced the timer. Optest ok.
WASHER MAYTAG MVWC565FW0 "Put new parts in, same issue, unit is spinning but not agitatingCalled whirlpool JoelTold him all new control, motor, harness,actuator and capacitor.Had me check to make sure drive pulley is able to spin, heard noise as if the capacitor is not reading the motor. Tested cap, couldn’t read anything on it. Said Order new motor and cap; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (CAP)"
RANGE GE JGBS66DEK1BB "Replaced harness, tested each burner. All came on no sparking afterwards. Op test ok."
WASHER WHIRLPOOL MAV408DAWW Replaced the switch and knob. Started a normal cycle. The timer is not lining up with the cycles. Will need a new timer. ; ordrng 1 WP21002232 (timer)
REFRIGERATOR MAYTAG MFI2269DRM00 "Icemaker was not cycling,replace from truck stock,opt test ok ; used 1 SENIORDISCOUNT (SENIORDISCOUNT), and 1 W10882923 (ICE MAKER ASSY 103.59) from stock"
REFRIGERATOR KITCHENAID KRFF302ESS01 "Damper making loud noise you can here it all the way in the leaving room ,ordering ; ordrng 1 WPW10594329 (control)"
WASHER MAYTAG MVWC565FW1 Replace control took old one with me for return also let customer know she can’t have her drain tube laying down on the ground other wise is goin to drain water out
WASHER MAYTAG MVWC565FW0 "Put new parts in, unit still will not agitate but it will spin. Checked old parts, windings on motor are bad, new motor is good. Followed tech sheet for control. Step 7 12vdc is not showing, less than 2 vdc coming from control. Ordering control and harness. ; ordrng 1 W11095106 (harns-wire) and 1 W11116594 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Temp on freezer was 6 degrees and fresh food section 37 show customer of how to load frigde he was covering ventilation on freezer and fresh food section customer also said about 12 hour or 8 hour it turn off explain to the is going into a defrost mode it will turn back on,opt test ok"
VERTICAL FREEZER MAYTAG MZF34X16DW00 "Found freezer temp on 57 degrees also found evaporator frozen with ice,steam completely,also found thermister open replace from truck stock ,opt test ok ; used 1 W10902214 (THERMISTOR) from stock"
DISHWASHER KITCHENAID KUDE20IXWH9 "Replace both controls and control panel,opt test ok,ran test pass also notice theres is no core return on my pvr"
RANGE GE JGBS66DEK1BB Cc of clicking. When you turn on burner it will light and then turn it off all burners will keep clicking constantly by them selves. Ordering spark switch harness.; ordrng 1 WB18X31213 (HARNESS SWITCHES )
WASHER MAYTAG MVWC565FW1 "Led light on control not on check voltage from outlet 124 and check voltage to control 124 control not responding try to go to diagnostics and nothing turn on need a control,ordering took pictures of pop ; ordrng 1 W11162438 (CNTRL )"
WASHER WHIRLPOOL MAV408DAWW "Replace timer end up broking the nob also still same issue call bj senior tech he had do check with my meter found pressure sensor switch bad but pressure sensor is discontinued cannot be repairable ; ordrng 1 Y2201474 (switch,pressure)"
WASHER MAYTAG MVWC565FW0 "F7E6 motor fault. In service mode unit will spin but not agitate. Went into manual, unit will not agitate, pulses back and forth. Followed through Drive System, shifter test fine but motor windings test out of range, cap testing good. Will need motor and cap. ***Motor is covered under 10 year warranty.*** do not order parts. Customer wants to get in touch with whirlpool first; ordrng 1 W11026785 (motor-drve 204.55) and 1 W11158831 (CAP 118.76), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DISHWASHER KITCHENAID KUDE20IXWH9 Do to and power outage control getting 125 v but not responding ordering control panel and control ; ordrng 1 W10866118 (cntrl-elec) and 1 WPW10500180 (panel-cntl)
WASHER MAYTAG MHW6630HW0 "Found coins stuck inside basket remove all of them ran diagnostics no error codes ran auto test pass ran drain and spin pass record washer machine operating show manager,opt test ok"
DRYER FRIGIDAIRE FARG4044MW0 "Install limiter,opt test ok customer has a foil vent advised customer to replace with a semi rigid or rigid vent. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
WASHER WHIRLPOOL WTW8500BW0 Customer said she bought and extended warranty on 5 year old washer machine from whirlpool they contacting whirlpool for dispatch they will not paid service call anyway ran auto test twice and no leak happen customer said before I arrive they use washer machine and it didn’t leak I won’t be able to duplicate issue if not showing me where the leak is coming from
WASHER WHIRLPOOL WTW5000DW2 Part never arrive to customer house using truck stock parts opt test ok ran calibration and auto test pass ; used 1 W11307244 (LATCH) from stock
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replace handles opt test ok
REFRIGERATOR KITCHENAID KRSC503ESS01 "Found fresh food section frost with lots ice steam everything replace thermister and took pictures of pop,opt test ok ; used 1 WPW10383615 (THERMISTER ) from stock"
WASHER WHIRLPOOL MAV408DAWW "Customer complain that when it fills it won’t agitate,ran normal cycle started it to fill but it didn’t agitate try a different cycle and started agitating but didn’t fill I believe the timer is off ran different another one it it didn’t move ordering timer ; ordrng 1 WP21002232 (timer)"
WASHER MAYTAG MVWX655DW1 "Replace housing opt test ok ,advise customer to re tighten hose connect to main valve cause it was leaking,opt test ok"
WASHER MAYTAG MVWX655DW1 "Found no leak coming from washer but found water leaking from drain hose it has a ripped in one side also drain hose customer has is not from washer is a custom drain hose that customers bought in store cause it won’t reach the tub don’t think we sell does drain hose customer will go to store and buy on,opt test ok"
RANGE WHIRLPOOL WFG320M0BB0 Customer complain of heat coming from underneath panel on the right explain to him and show him there is a vent there where heat comes out from oven and that it was normal also call senior tech brian to have him believe me that it was normal
WASHER MAYTAG MVWB300WQ1 "Bearings are done sound very loud when in spin giving customer estimate,she will think about it do not order parts ; used 1 W10435302 (BEARING 105.51) from stock"
DRYER FRIGIDAIRE FARG4044MW0 "CC that the unit will not start. Found the fuse is open. Jumped the fuse unit started. Will need a fuse. Office to order part ; ordrng 1 137539200 (limiter 1878), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
DRYER FRIGIDAIRE FARG4044MW0 Rescheduling for tomorrow morning I believe is control switch is bad but I’m requesting a senior tech to diagnose with cause everyone is out of the office told customer we will add her up on tomorrow morning
RANGE WHIRLPOOL WFG710H0AE1 Replace igniter and preheat to 350 opt test ok
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Blew and solder joint re solder add 4.4 Freon wants had in a vacuum,opt test ok leave plug in put water cup inside freezer ask for them to check after 24 hours plug in"
WASHER WHIRLPOOL WTW8500DC0 Unit is two weeks old is under one year manufacture warranty took pic of pop found error code f5e3 lid lock will not unlock and f5e2 lid lock will not lock or lid lock failure and F6E2 Communication Error: UI Cannot Hear ACU delete codes and ran calibration did not complete it error code f5e2 show up again ordering latch ; ordrng 1 W10810403 (lid lock assy)