Appliance Repair in Lorain, Ohio
for Lorain, OH
ROSE - Lorain, OH
Fred's employees are polite as well as professional.
oswaldo - Lorain, OH
awesome techs and very respectful
WILAM - Lorain, OH
It was good
richard - Lorain, OH
Great servicemen that did a awesome job
shawn - Lorain, OH
Fred's did a awesome job servicing my appliance.
MVWC425BW0 Maytag Washer Customer complaint of loud noise, confirmed, bearings in gearcase are worn, unit needs new gearcase and hub; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gearcase), schdld next appmnt
W8RXEGMWQ03 Whirlpool Refrigerator Customer complaint that unit is not cooling properly, fresh food section temperature at 41 degrees, freezer section temperature at 9 degrees, evaporator fan is running, compressor and condenser fan are running, evaporator has good frost pattern, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
MGDB835DW4 MAYTAG DRYER Customer complaint that vent is burning clothing, customer showed several pieces of clothing with vent imprints on them, started normal dry cycle, temperatures at vent inside drum are ranging from 114-140 degrees at high temperature setting, temperature at vent on back at about 85 degrees, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
WTW8500DC4 WHIRLPOOL WASHER Customer complaint of loud noise, ran manual test cycle, activated valves and pumps, ran heavy agitate and high speed spin, no unusual noises heard, unit is operating as designed ; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.