Appliance Repair in Lorain, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Lorain, OH
Very good service, very friendly.
Desire - Lorain, OH
Marie was the perfect person to come out.. she was very friendly/patient and respectful
Aaron - Lorain, OH
Team was polite, informative, and careful.
Amanda - Lorain, OH
She did very well masked up shoe covers very polite and easy to talk to very helpful with my washing machine
Quick and well done service
Matthew - Lorain, OH
Gabriel showed up on time and worked quickly. Washing machine works great now!
Lyn - Lorain, OH
Erica - Lorain, OH
On time, very thorough, explained all concerns to me! Highly recommend!
Richard - Lorain, OH
Juanita - Lorain, OH
Gabriel was amazing and gave me helpful advice .
Armando - Lorain, OH
He was early to the appointment, my mother was home who speaks below par English however my mother was able to communicate with Gabriel because he’s fluent in Spanish. Which goes a long way. My mother had to call me because Gabriel wanted a detailed description on the issue. I was able to communicate the issue with him over the phone and he knew exactly what I was talking about . Very nice guy and a great technician in my opinion. Job was done right the first time. Thank you Gabriel!
David - Lorain, OH
Great service and Gabriel P. is an Awesome tech!
Marsha - Lorain, OH
Fred's Appliance has been great at getting to my service needs asap. Everyone I have talked to has been polite and respectful. The tech Gabriel P. gets 10 stars(for me to give more than 4 stars is saying something) for his knowledge, dedication to fixing the problem and patience with cranky old people. Would recommend Fred's Appliance to anyone looking for a good company.
Great customer service
Sarah - Lorain, OH
Maytag Clothes Washer Repair
Kevin - Lorain, OH
Gabriel is a highly skilled technician with a disciplined approach toward troubleshooting and resolving disabled appliances. He listened to my concerns with patience and empathy was clear in explaining the best solution to our problem.
Service was excellent
Jim - Lorain, OH
Nicole - Lorain, OH
The tech that came out was very knowledgeable and very polite. We had him a year ago when he came to look at our dryer and he was just as polite and knowledgeable then. Glad we had him again. Thank you!!!!
Sherry - Lorain, OH
Stephanie - Lorain, OH
great customer service just took too long to come out
Response from Fred's Appliance Service:
Hi Stephanie! Thanks for sharing your experience with us. We apologize for the wait in getting to your washer. Our goal is to get to our customers as quickly as possible. With Summer being our busiest season our technicians take on as many calls as they can each day to ensure we are getting everyone taken care of. However, we are happy to hear your thoughts on our great customer service. If you have additional questions or comments about your repair just let us know. Thanks and enjoy your weekend! -The Fred's Team
Angela - Lorain, OH
Gabriel, was very professional and polite. He fixed our dryer fast as well!!! We had a great experience with him!!!!
Bad news, but good info
Dan - Lorain, OH
Gabriel was polite, informative, and efficient in spite of the bad news about the cost of the repair.
Response from Fred's Appliance Service:
Hi Dan, Thank you for sharing your experience with us! Unfortunately, sometimes it's more cost-efficient to purchase a new unit than it is to repair. We are sorry to hear that was the case for your washer. However, we are so glad that Gabriel was polite and helpful when diagnosing your unit! If you have any questions, don't hesitate to reach out to our team. Thank you! The Fred's Team
Job Well Done
Kevin - Lorain, OH
Gabriel arrived on time, accurately diagnosed the clothes dryer’s problem then efficiently applied a solution.
Madison - Lorain, OH
great service friendly honest techs
Jan - Lorain, OH
Juan - Lorain, OH
Great Service. Gabriel clearly explained the issue with my appliance
Gabriel is an asset to your company.
Christine - Lorain, OH
Gabriel and his trainee are very professional, personal and just very nice people doing a wonderful job.
Denise - Lorain, OH
WASHER MAYTAG MVWX655DW2 "Cc of washer not rinsing properly or finishing cycle. Verified issue and went to diagnostics found a F0E5 error code off balance load causing it to pause cycle and leaving the clothes soaked in water. Ran a rinse and spin with load and washer performed as designed. Called whirlpool techline and spoke to Leon and explained issue he said it is working as designed and that a off balance will make that issue happen.Recommended customer again to keep the clothes separate jeans with jeans, towels with towels, etc. and to arrange the clothes properly when loading the washer and not just tossing the clothes in the tub to keep a off balance from happening and if they do hear the washer that is going off balance to pause it rearrange the clothes and press start again to finish cycle. Opt test ok. AT"
WASHER MAYTAG MVWB300WQ2 "Cc that the unit is not starting and that is very loud when spinning. Started unit, unit started to fill with water and then stops. Ty to spin basket by hand it would not move. Bearing are ceased. Cust will not fix. ; used 1 W10435302 (BEARING) from stock"
WASHER WHIRLPOOL MVW6200KW0 "Unit is under warranty through entitlement. Cc that when you start a cycle unit will sense the load put a little bit of water and then goes straight to done. Ran diag found error code F7E4 basket Re-engagement Failure F7E3 Basket Engaged During Wash. ran auto test unit does everything until it reaches to spin, will not move.will order control and shifter.; ordrng 1 W11481108 (Control) and 1 W10913953 (Shifter)"
REFRIGERATOR WHIRLPOOL WRF560SMYW02 "Cc that the freezer door and right hand side door are rubbing. Took pics. Hinges are dented, try to adjust hinge to get it in place. Op test ok"
WASHER AMANA NTW4516FW3 "Cc that the unit will not wash. Ran diag found F8E1 long fill F2E1 stuck button. Deleted error codes. Found drain hose on the floor , holding the drain hose started a normal cycle to show cust why the unit wasnt working properly. Moved the unit to a better spot for the cust so he can have the drain hose at 39 from bottom of washer.Op test ok"
RANGE WHIRLPOOL WFE525S0HZ0 Cc that the clock does not shows all the way. Replaced UI. Op test ok
WASHER MAYTAG MHW6630HW0 Cc that the unit is not washing the clothes and that is not getting water on unit... ran diag found error code of F8E1 Valve failure F0E2 oversuds F5E2 lock failure f5e3 unlock failure. Ran auto test. Pass
WASHER WHIRLPOOL GST9679PB1 "Cc that washer was not proceeding with drain and spin cycle it would just stop. Verified issue tried to do a drain and spin and it would not start with cycle. Tried jumping the latch and washer started working will need to replace latch. Gave estimate to customer and said they will think about it. AT.; ordrng 1 WP8318084 (Lid switch), used 1 SHIPPING (shipping and handling) from stock"
WASHER MAYTAG MVWC465HW2 "Cc that the unit will go straight to spin. Ran diag found error code of F2E1 stuck key. Cleared error code, also found unit set on drain and spin, cust didnt notice that. Deleted error code , ran calibration and started a normal cycle. Op test ok"
WASHER MAYTAG MVWX655DW2 Cc washer was not completing the rinse cycle and clothes would be soaked. Verified issue ran a diagnostics and found no error codes ran a calibration and auto test and everything passed. Also ran a drain and spin to try to duplicate issue and everything was working as designed. Explained the customer how to load the washer so they would try to avoid having issues with the washer. Opt test ok. AT
RANGE WHIRLPOOL WFE505W0JZ0 Cc that display on unit went out. Verified issue and found L1 wire on terminal block burnt and split apart. Replaced terminal block and wires. Tested unit and working as designed did not need to replaced control board. Opt test ok. AT
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Cc food on fresh food section was still freezing. Replaced diffuser and thermistor on unit. Opt test ok. AT
WASHER WHIRLPOOL WTW4816FW2 "Found hoses in reverse correct issue,opt test ok"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 I was not sealing it will need permagum to keep seal press in ordering Im out of then ; ordrng 2 Wp505587 (Permagum)s
DRYER WHIRLPOOL WED5100HC0 "Replace both parts ran auto cycle pass,opt test ok"
DISHWASHER WHIRLPOOL WDTA50SAKZ0 "Broken parts on upper rack, Lowes also did not receive any parts they said. Ordering broken parts.; ordrng 1 W11268105 (Left adjuster) and 1 W11268101 (Right adjuster) and 1 W11441109 (Left track) and 2 W11048217 (Upper rack wheel tub)s"
WASHER MAYTAG MHW5630HC0 "Ccthat the bellow has a hole in it and that the time is wrong and unit will stay spinning. Ran diag found error code of F0E2 over suds, deleted error code. Explain cust how much detergent the unit need per load. Replaced bellow . Ran unit to make sure no leaks. Op test ok"
REFRIGERATOR KITCHENAID KRFF507ESS00 Fresh food section evaporator frozen again customer unplug unit and ran hair blower to defrost cause she fix issue I wont be able show prove to whirlpool if they want to see it but Im sure it will happen again so I told to leave it when it start to frost up again so i can explain whirlpool that I have follow all instructions to the service pointer and issues still coming back and dont think is repairable is up to whirlpool customers been having this issue seen 4/8/18 and having been able to fix
DRYER AMANA NGD4655EW2 "Found unit working as design, advise her to call dryer vent wizard to have then come clean her vents,opt test ok"
WASHER WHIRLPOOL WTW4955HW2 "Customer complaints that unit does not fill all the way to the top and that he fills clothes all the way to the top I advise him not to also told him a full load is 7 regular bath towels and explain why unit does not fill all the way,opt test ok"
DRYER WHIRLPOOL WED5100HC0 "Found error f3e2 moister sensor shorted or open comfirn,ordering parts ; ordrng 1 WPW10298258 (Harness sensor) and 2 WP3387223 (Sensor)s"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Cc was that refrigerator door was not sealing properly we steamed the gasket to expand it for it to seal properly and added a little of Vaseline to seal to help it seal better around edge of unit. Opt test ok. AT
WASHER WHIRLPOOL WTW8040DW4 Replaced parts. Tested. Ran test 51/52. Good. Op test ok
WASHER WHIRLPOOL WTW8040DW4 "Cc unit not working correctly F8-E1, F2-E1. Tested and found open cold valve. Gave estimate to customer. Customer said she is under 5 year extended warranty. Lowes didnt send over information, customer is calling to getting taken care of. Customer didnt pay service call. ; ordrng 1 W11220230 (Valve), used 1 SHIPPING (shipping and handling) from stock"
DISHWASHER KITCHENAID KDFE204EWH3 Replaced the ui. Optest ok.
RANGE WHIRLPOOL MGR8674AS "Unit sparks and ignites but immediately turns off will need spark module and ignitor. Customer will not fix unit. AT; ordrng 1 WPW10331686 (Spark module) and 1 WPW10324262 (Spark igniter), used 1 SHIPPING (shipping and handling) from stock"
DRYER AMANA NED4655EW1 "Replace motor and dryer kit,opt test ok"
REFRIGERATOR WHIRLPOOL WRF560SMYW02 Replaced door. Op test ok
WASHER MAYTAG MVWC565FW1 "Cc that the unit smells like something is burning. Ran diag no error codes, ran auto test , found belt stretch out. Replaced from T/S. Op test ok; used 1 WPW10006384 (BELT) from stock"
RANGE GE JB710S0M2SS "Cc that the unit did not unlock after self clean.unlock door. Unit will need door latch. Cust does not want to repair.; ordrng 1 WB14T10053 (Latch), used 1 SHIPPING (shipping and handling), and 1 SENIORDISCOUNT (senior discount) from stock"
RANGE WHIRLPOOL WFE505W0JZ0 We found bracket that holds element expending when baking making squeaking sound Call whirlpool tech line, he said to try bending bracket if noise continued is normal operation
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Found tall food covering ventilations advice customer to keep food away from air vent so food can circulate around,thermister test good,check temp it was 40 to 37 degrees no issue at the moment told her to monitor for the moment"
REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Replace door, level unit. Op test ok"
DRYER AMANA NED4655EW1 "Cc unit is drying but not spinning. Found motor broke apart and ripped belt. Using dryer repair kit, t/s. Ordering motor ; ordrng 1 279827 (Motor), used 1 4392065 (DRYER REPAIR KIT) from stock"