Appliance Repair in Madison, Ohio
for Madison, OH
Very good service on repair.
michael - Madison, OH
SCOTT - Madison, OH
IRENA - Madison, OH
Corina was great and professional.
CAREY - Madison, OH
Appointment time not even close both times scheduled. Over a week to finish the job and for the price and headache could have gotten a new dryer.
Response from Fred's Appliance Service:
Hello Carey! Thank you for your note. It was good talking with you. We hope that we addressed all of your concerns. We're here if you need us! -The Fred's Team
GERARD - Madison, OH
GSL25JFTABS GE REFRIGERATOR Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees, freezer section temperature at 60 degrees, user interface is blank, buttons unresponsive, no components are running, outlet is good, main control is recieving 120vac, unit needs new control, customer does not want repair at this time
MVWB750YW0 maytag washer Unit was leaking from the dispenser. I close the water valves to reduce the pressure unit tested good; Job Cmpltd
WTW5000DW1 whirlpool washer I put the unit diagnostics mode have no error codes. I did explain the customer may have been using too much soap there were suds in the water unit tested good; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
One of the easiest service companies I've done business with. The people are helpful and friendly. Once my appointment was scheduled I got a confirmation phone call and a link to check to see when the technician would be arriving at my door. It was all so smooth! The repair was made quickly. I am a very satisfied customer.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.