Appliance Repair in Madison, Ohio
for Madison, OH
LINDA - Madison, OH
My service man was knowledgable and friendly. Absolutely pleased with this company.
John - Madison, OH
It was proffesional and the teck lady was knowledgeable
Quick and efficient
ELAINE - Madison, OH
DAN - Madison, OH
Someone scheduled two service techs to look at my washer and dryer. Both techs were very knowledgeable and polite! My dryer needs a handle replaced, the tech ordered a handle that should arrive at my house in a couple days. And instructed me on how to replace it. Because if they came out to put it in, it would be in a week.When the second tech arrived, we realized the noise my washer was making, in the spinning cycle is how it sounds. Nothing needed to be done! Also, I really appreciated all the reminders as to when the guys were coming to my house! Thank you so much for great service!!
Response from Fred's Appliance Service:
Hello! Thank you so much for taking the time to submit your review. We are so happy to hear that everything is back up and running for you and that you were satisfied with the service we provided. We hope you have a fantastic Memorial Day weekend! Thank you, The Fred's Team
Gerard - Madison, OH
Super, Gabeb very pleasant and knowledgeable
WHIRLPOOL DISHWASHER WDT730PAHZ The unit sump is seizing up. I was able to get work but the sump assembly still needs to be replaced.; ordrng 1 W11085683 (SUMP), schdld next appmnt for 6/27 WED 8-12, saved
JENAIR REFRIGERATOR JCD23889GEB Found drain in freezer ice covered causing issue. Removed ice using steam. Installed cap tube drain heater. Op test good ; ob Cmpltd,
TAWB600JQ0 ESTATE WASHER Installed new lid switch. Op test good ; Job Cmpltd
WHIRLPOOL REFRIGERATOR ED5FHAXVY05 Unit running upon arrival. Per the description from the customer unit quits cooling then they adjust the cold control and unit starts. Advised cust could be cold control or adc bd. Advised customer what to do if it happens again and call back with descriptions ; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.