Appliance Repair in Madison, Ohio

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Local Reviews
for Madison, OH

Rated 4.5 out of 5 stars based on 65 customer reviews

Map of Madison, OH

As usual, SUPER!




Jeff is very polite and professional. I never stress when I need to call Fred’s Appliance because I know my problem will be fixed to my satisfaction.


Map of Madison, OH

Gregg




He did a great job. It took three times to become great, but a job well done.


Map of Madison, OH

Great service





Map of Madison, OH

Thank you!




Efficient and friendly... it doesn’t get any better than that.


Map of Madison, OH

Great service




On-time, efficient & knowledgeable service! Brought our broken washer back to life & gave great advice to help us talk to the appliance manufacturer. Highly recommend! (And scheduling is super easy too!!)


Map of Madison, OH

Gregg





Response from Fred's Appliance Service:

Hi Gregg! Thanks so much for giving us a rating. It's appreciated. After careful review of your service event, I'm not showing anything went awry with your service. We will be contacting you shortly to obtain further detail. You may also email us more detail at service@fredsappliance.com or call 888-453-7337, and we will be glad to help! Thanks again -The Fred's Team


Map of Madison, OH

Gregg




Personable. But there are screwdriver damaged marks where the shelves latch into, and the refrigerator/freezer still does not work. I am very disappointed and dissatisfied.


Response from Fred's Appliance Service:

Hello Gregg! Thanks so much for dropping us a note. We're very sorry that you feel you received less than stellar service. We will be calling you shortly to address this matter. Thank you again -The Fred's Team


Map of Madison, OH

Great service




Excellent customer service


Map of Madison, OH

Very happy with service





Map of Madison, OH

Scott




Fantastic service! Knowledgable and friendly.


great job!





Great service. Same problem again.




Parts installed but still same problem. No ice


Awesome service!





Maintenance tech





Great Service, But Still Not Fixed




I've been having problems with the lighting in my new Whirlpool fridge since I had it delivered in December 2017. The lights flicker badly and quit working at times. Art came out 11/9 and immediately diagnosed a faulty LED circuit board with out any disassembly or diagnostic work. He ordered a replacement part and returned 11/15 to install it. That did not solve the issue one bit, so he got on the phone with a phone tech from Whirlpool. He was told it's a known issue with the freezer drawer in these fridges. He said the insulation is so tight it causes a wiring issue. He got it to work, then left. Within minutes of leaving, the flicking issue returned and is still constant with every use. I guess I can live with it for now, until it gets worse...


Response from Fred's Appliance Service:

Hi Jason, Thank you for taking the time to submit your review. While you had great service, we are sorry to hear that the lights are still flicking on and off. We would certainly appreciate the opportunity to take another look at your unit. I just called and left you a message with more details. We hope to hear from you soon! Thanks! The Fred's Team


Great service




The service was great. The problem was that the fan plug came unpluged. Jeff found it odd that that happened and I'm wondering if the gentleman from Freds that replaced the fan from my last service call didn't plug it in all the way. I felt the charge was a little excessive for the service.


Excellent service.




Very professional


great service




we always have a great experience with Fred's


Great




Always polite and listen as i explain problem thanks


Great job




Corina identified the problem immediately and repaired our fridge. Very thorough. Good price.


Excellent service




Arthur diagnosed and resolved the issue in a timely manner.


Cory




Would recommend. Honest and upfront with problems and solutions.


Went well





Refrigerator repair




Great service thank you


Great service and technicians




Good prople


Jason N.

Jason N.

WASHER AMANA NAV3335AWW "Cc wet clothes at end of cycleRan fill and then drain and spin cycles, spin speed not at optimal speedAble to stop tub with hands, checked belt and pulley underneath unit. Checked ok. Unit needs transmission.Customer not repairing at this time, estimate only.Senior discount and Madison discount applied to service"

Near Lake Rd E, Madison, OH 44057
Arthur V.

Arthur V.

DRYER AMANA NED4655EW1 Replaced parts listed. Let unit cycle op test good Customer to monitor.

Near Aberdeen Rd, Madison, OH 44057
Dan H.

Dan H.

DRYER KENMORE 110.6071299 "Customer complaint that unit is not heating, confirmed, Found element open, installed new element, op test good ; used 1 279838 (ELEMENT 61.75) from stock"

Near St Thomas Ln, Madison, OH 44057
Arthur V.

Arthur V.

DRYER AMANA NED4655EW1 Found white powder around blower wheel. Looks like it is dragging against housing. Need to order blower wheel and housing ; ordrng 1 W11117429 (chute) and 1 WP694089 (wheel)

Near Aberdeen Rd, Madison, OH 44057
Jeff M.

Jeff M.

REFRIGERATOR GE TFX20JRXAWH "The ICEMAKER failed and the drain in the rear of the freezer is frozen. EST only; ordrng 1 WR30X10093 (icemaker asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Pupule Cir, Madison, OH 44057
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FFHT1831QS3 "Cc freezer not workingChecked freezer temps, read 2 degrees at back of cavityEvap fan working as normal, compressor runningMost product is frozen, but freezer is stuffed with product, may not be able to circulate air correctly, and door has to forced closed.Advised maint. To relay message to tenant about not putting so much product in freezer."

Near Georgetown Lane, Madison, OH 44057
Brian M.

Brian M.

RANGE GE JGSP42SET1SS Installed oven igniter Ran test bake up to 200 OP TEST OK

Near Dock Rd, Madison, OH 44057
Arthur V.

Arthur V.

DRYER AMANA NED4655EW1 Cust states while using the dryer unit started to vibrate badly and make a grumbling noise while operating. Let unit cycle with a load. Unit started vibrating badly. Replaced motor and let cycle. Unit op test good ; used 1 279827 (MOTOR) from stock

Near Aberdeen Rd, Madison, OH 44057
Jeff M.

Jeff M.

DRYER GAS MAYTAG MGDC700VW0 Found the idler pulley worn out installed repair kit; used 1 4392067 (DRYER REPAIR KIT) from stock

Near Oak Hollow Dr, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint that unit is not cooling, fresh food section temperature at 49 degrees, freezer section temperature at 39 degrees, found evaporator frozen over, unit is not defrosting, evaporator fan is not running, 120vac at wall, 90vac through harness, found wire backed out of molex connector , evaporator fan started, op test good"

Near Park Oval, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR GE GFE29HMEHES "Installed new fresh food section evaporator fan , op test good"

Near E Parkway Dr, Madison, OH 44057
Arthur V.

Arthur V.

WASHER WHIRLPOOL CHW9150GW0 Found quarters jammed in coinbox. Removed the coins. Op test good

Near Hubbard Rd, Madison, OH 44057
Arthur V.

Arthur V.

DRYER MAYTAG MEDC215EW1 Found open thermal fuse. Replaced with truck stock. Op test good. Advised customer about fire hazard associated with foil vents.

Near Bayside Dr, Madison, OH 44057
Jason N.

Jason N.

REFRIGERATOR FRIGIDAIRE FFHS2611PFEA "Cc ice maker not making iceFound ice maker not cyclingManually tried to cycle icemaker, found stuck ice cubes in moldCleared out, and cycled again, cycled as normal, mold filled with waterCustomer may need ice maker if continues to be an issue"

Near Campbell Dr, Madison, OH 44057
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Cc: Water leaking from dispenserFound water line not seated properlyReseated water linesOP TEST OK

Near Ford Rd, Madison, OH 44057
Arthur V.

Arthur V.

DRYER FRIGIDAIRE FDG336RES1 Replaced both felt seals on front panel. Advised customer to let unit sit for 24 hours for high temp adhesive to cure completely—-; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Hearn Dr, Madison, OH 44057
Jeff M.

Jeff M.

DRYER GAS MAYTAG MGDC700VW0 Took the bottom panel off the dryer started the dryer could not find a squeaking noise unit tested good

Near Oak Hollow Dr, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR GE GFE29HMEHES "Customer complaint that unit is is not cooling in fresh food section , fresh food section temperature at 50 degrees, freezer section temperature at 0 degrees, found fresh food section evaporator fan not running, fresh food section evaporator fan is recieving 12vdc, unit needs new fresh food section evaporator fan ; ordrng 1 WR60X29099 (fresh food section evaporator FAN 114.05), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near E Parkway Dr, Madison, OH 44057
Arthur V.

Arthur V.

DRYER WHIRLPOOL WED4616FW0 Found thermal cut out open and need replaced Replaced and tested unit. Op test good ; used 1 279816 (CUTOFF) from stock

Near Georgetown Lane, Madison, OH 44057
Arthur V.

Arthur V.

DRYER FRIGIDAIRE FDG336RES1 "Found felt pad on front panel worn and needs replaced. Needs top glide and bottom felt seals Ok to order per Mgr.; ordrng 1 5303283286 (felt seal,lower) and 1 5303937139 (felt glide asm), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hearn Dr, Madison, OH 44057
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Cc of unit still not producing ice due to water seeping in and freezing fill tube Spoke to Sr tech advised me that the water valve needs replaced because it’s not closing all the way after calling for water Replaced water valve Ran test cycle OP TEST OK

Near Ford Rd, Madison, OH 44057
Arthur V.

Arthur V.

WASHER MAYTAG MVWC555DW0 Replaced gearcase. Op test good. Recalibrated new gearcase to unit

Near Saxton St, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FFHT1831QS5 replaced parts listed. Op test good. Both doors opening and closing properly This is a Bill to:; used 1 SHIPPING (SHIPPING AND HANDLING) from stock

Near Hubbard Rd, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Customer complaint that unit is not cooling, fresh food section temperature at 60 degrees , freezer section temperature at 59 degrees, no frost pattern on evaporator, tapped system found in a 20” vacuum, added r134a, no change on gauges, unit is restricted, recovered refrigerant, found filter drier clogged, installed new filter drier, brought system into a 28” vacuum, no change on gauges, added 4.5oz of r134a, good frost pattern on evaporator, unit cooling, op test good, advised customer to allow 24 hours before restocking; used 1 WPW10143759 (DRIER) from stock"

Near Ford Rd, Madison, OH 44057
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint that unit was not cooling, fresh food section temperature at 40 degrees , freezer section temperature at 4 degrees, good frost pattern on evaporator , evaporator fan is running, compressor and condenser fan are running, unit is operating as designed , found a couple of scratch marks around holes for shelves (see pics)"

Near Park Oval, Madison, OH 44057
Brian M.

Brian M.

WASHER MAYTAG MVWC555DW0 Cc of noise when agitating Found washplate not secure to gearcase Gearcase shaft damaged and washplate not able to be put back into place Needs gearcase Customer does not want to repair Will call whirlpool to see if they can cover part

Near Saxton St, Madison, OH 44057
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Cc of no cool Found evap frosted at the top Hooked guages up found unit to be in a 15 inch vac on low and 50 on high side Could not find Uv die anywhere Called whirlpool they said toPull vac on Yoder loop and heat exchangers Recovered refrigerant Pulled 28 inch vac on Yoder loop for 15 min and let sit for 20 min only noticed gauge move slightly but not enough to say it’s definitely the loop leaking (for whirlpool to say it’s non repairable)Pulled 28 inch vac on heat exchanger for 15 min let sit for 15min no change in pressureInstalled drier from truck stock Recharged with 4.5 oz of r134a Frost pattern returned Advised to let cool for 24 hours ; used 1 W10143759 (

Near Ford Rd, Madison, OH 44057
Arthur V.

Arthur V.

RANGE WHIRLPOOL WFG515S0ES1 "Replaced burner caps and cleaned out orfices on burners. Op test good. All four burners are working properly now. Customer spilled ham fixins (sugar,honey,pinapple juice ) into bottom of oven. Advised customer this needs to be cleaned before using oven to prevent a flare up."

Near Eddie Rd, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR FRIGIDAIRE FFHT1831QS5 "Found hinge bent and freezer door stop bent. Needs hinge parts ; ordrng 2 240311303 (washer)s and 1 240312415 (door stop) and 1 240314011 (bracket-lower hing), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Hubbard Rd, Madison, OH 44057
Brian M.

Brian M.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Spoke to customer Ordering water valve Spoke to Sr tech Known issue is water valve stays open and water leaks into ice maker freezing tube Customer is ok with ordering valve a reschedule ; ordrng 1 W11043013 (valve)

Near Ford Rd, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Replaced main control Customer to monitor ; used 1 W10902214 (THERMISTOR) from stock

Near Park Oval, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced fill tube heater and thawed fill tube. Cycle and water is now filling

Near River Rd, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Found unit not defrosting —- put unit into diagnostics defrost heater never came on Needs main control and defrost sensor —— unit will have to be off and defrosted before we return. Shelving inside freezer is not coming out with the unit frozen up Can not tell if shelving will come out or not but it is glass and there is danger of breakage but i can not know for sure until unit defrosted. Removed cardboard backplate so customer could monitor the drip tray as the unit defrosts so that it would not leak on his floor. Customer is aware of leak potential ; ordrng 1 W10911770 (HARNESS EVAP) and 1 W11174836 (CONTROL )

Near Park Oval, Madison, OH 44057
Arthur V.

Arthur V.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Found fill tube frozen. Needs fill tube heater. Called techline per instructions. Talked to Bruce —— 7723835157; ordrng 1 W11087201 (heater)

Near River Rd, Madison, OH 44057