Appliance Repair in Madison, Ohio
for Madison, OH
Great service, competative pricing
DEBBIE - Madison, OH
The people at the office are always friendly and willing to help in any way they can. The service people are very nice and knowledgeable.
Response from Fred's Appliance Service:
Hello Debbie! Thanks for your kind comments. We're curious as to why you only rated us 2 starts with these great comments. Please reach out to us so we can help at 888-453-7337 or firstname.lastname@example.org. Thank you! -The Fred's Team
fast and accurate service
BRIAN - Madison, OH
Thank you for servicing my refrigerator so quickly.
Good on time sevice
BRIAN - Madison, OH
Efficient, courteous, and thorough service.
ELAINE - Madison, OH
Loved having a woman come and do a service call. Definitely will ask if Corina next time. I have had you do other appliance services for me and they have always been great. Thanks
BRAD - Madison, OH
KRFC604FSS KITCHENAID REFRIGERATOR Water dispensers is having an issue with dispensing water I found that the whole house pressure is 110 psi recommended to 60 PSI I'm ordering a new water filter and pressure regulator. The regulator needs to be installed by a licensed plumber; ordrng 1 EDR2RXD1 (FILTER) and 1 W10786954 (REGULAR ),
KRFF507ESS01 KITCHENAID REFRIGERATOR I found the evaporator frosted over the defrost. Thermister is off by a couple of ohms the unit needs a new thermister harness. And thermistor needs to be installed with a zip tie around the thermister to hold it closer to the evaporator suction line; ordrng 1 W10799425 (WIRE HARNESS)
MVWB300WQ2 MAYTAG WASHER Customer complaint of loud noise during spin cycle, bearings are worn, unit needs new bearings; ordrng 1 W10435302 (BEARING), schdld next appmnt for 8/21 MON
DCXR463GA2WW GE DRYER I found a screw loose that holds the rear main bearing in place I tighten the screw unit test good; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Your technician, Jeff, just left so I can write my review. I have been very impressed with this business from day one, very businesslike, very professional, very helpful. The ease of scheduling an appointment online was much appreciated. And being able to track your technician's progress was a terrific perk. I could go ahead and do other things about the house while waiting. The phone alert that he was on his way-excellent. Jeff arrived and checked my disabled washer. An expensive part was available, but given the washer's age, Jeff's suggestion was a new washer was the way to go, rather than to keep putting money into this 2003 appliance. (I had the same feeling). Jeff was friendly and professional.
I highly recommend Fred's Appliance and will definitely use again if
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.