Appliance Repair in Mantua, Ohio
for Mantua, OH
DONALD - Mantua, OH
fixed problem with in minutes
MATT - Mantua, OH
JAMES - Mantua, OH
Got parts shipped to my home right away. appt. done as soon as convenient. I didn't have to wait to long to get dryer serviced. technician was excellent. explained my questions.
JEAN - Mantua, OH
Serviceman Robert did a great job diagnosing the problem with our refrigerator. Parts were ordered and it was fixed in a week. He was extremely knowledgeable, personable and a pleasure to deal with.
Fantastic Service !!
BETTE - Mantua, OH
Pleasant, punctual, and clean....
WHIRLPOOL REFRIGERATOR WRS588FIHZ00 Found evap fan not running, receiving 14vdc, reset connections, fan running, complaint, no water from disp, found plug on valve loose, corrected, water working, op test ok; Job Cmpltd,
WHIRLPOOL REFRIGERATOR WRS325FDAM02 Complaint that the customer sees water leaking on the ff side of the unit every now and then. Checked and found a copper line supply but the elbow of the ice line cracked. Cut cracked section out and used a john guess fitting 5/16-1/4 to repair section, op test good.; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) from stock, Job Cmpltd,
FRIGIDAIRE REFRIGERATOR LGUB2642LE3 Talked w/cust, said unit is working now, checked unit, both bins full, all fans running, temps good, poss air in line, cust to watch, op test ok; Job Cmpltd, saved
WHIRLPOOL REFRIGERATOR GZ25FSRXYY2 Complaint that the unit is not making ice. Checked and found the ice maker cycling over and over without filling. Replaced ice maker due to failed module, op test good. Customer to change the water filter. ; used 1 W10882923 (ICE MAKER ASSY) from stock, Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Your technician, Jeff, just left so I can write my review. I have been very impressed with this business from day one, very businesslike, very professional, very helpful. The ease of scheduling an appointment online was much appreciated. And being able to track your technician's progress was a terrific perk. I could go ahead and do other things about the house while waiting. The phone alert that he was on his way-excellent. Jeff arrived and checked my disabled washer. An expensive part was available, but given the washer's age, Jeff's suggestion was a new washer was the way to go, rather than to keep putting money into this 2003 appliance. (I had the same feeling). Jeff was friendly and professional.
I highly recommend Fred's Appliance and will definitely use again if
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.