Appliance Repair in Maple Heights, Ohio

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Local Reviews
for Maple Heights, OH

Rated 4.8 out of 5 stars based on 29 customer reviews

Map of Maple Heights, OH

Kerma




Corina was very professional and polite. Very knowledgeable


Map of Maple Heights, OH

Melva





Map of Maple Heights, OH

LaTonya





Response from Fred's Appliance Service:

Hello Latonya! Thank you for providing feedback. We will be contacting you shortly to find out what went wrong. We will be sure to make it right! -The Fred's Team.


Map of Maple Heights, OH

Awesome service.





Map of Maple Heights, OH

Great service man who explained everything




The service man was very informative and was very nice and pleasant.


Map of Maple Heights, OH

MELVA




Great...Super service


Map of Maple Heights, OH

Great service, technician was very friendly and informative!




Awesome service!


Map of Maple Heights, OH

the repairman gave me great service and helpful hints





Map of Maple Heights, OH

Fanastic Experience




Apparently my mom fell right as the repairman appeared at the door. She scooted to the landing to stand up, since she has bad knees and couldn’t stand on her own. He was so good to her and wanted to make sure she didn’t need to go to the hospital or did a family member need to be called. My mother doesn’t compliment people often but she talked none stop what a nice man he was and concerning.


Response from Fred's Appliance Service:

Beverly, Thank you for taking the time to submit your feedback! We are so sorry to hear that your mother fell; we truly hope she is doing well. All of our technicians are great people with big hearts and I think this story proves that! Again, we are wishing your mother the best and a speedy recovery if needed! Have a great week! The Fred's Team


Map of Maple Heights, OH

Good Service





Awesome




Thank you CORRINE..IT WAS A PLEASURE HAVING YOU SERVICE MY WASHER...SO PROFESSIONAL..THANK YOU AGAIN


Response from Fred's Appliance Service:

Hi Nancy, Thanks so much for your feedback! We are so glad to hear Corina was so professional! Have a great weekend! The Fred's Team


very nice people from the person on the phone to the tech at my door





Response from Fred's Appliance Service:

Hi Joanna, Great to hear! Thanks for taking the time to give us a great review. Hope you enjoy the rest of your week! All Our Best, The Fred's Team


He was very nice and respectful.




I would like more people who come out have that much respect and caring.


Great Service




Corina was prompt and efficient. Fixed the problem.


Brian was an awesome service man. The price was ok.




I would recommend your company to everyone I know.


Great service




The service man was very professional and had excellent knowledge on explaining different parts and what they are used for in other words to make a story short he is a great guy


Blair




Very well great job done


Great service




She did much, much better than the guy who came the first time.


Great service





Great service




Service technician Corey was very professional- couldn’t find a problem-but left me feeling much safer using my washer. Really wish I knew why it smelled like burning rubber during spin cycle though. It doesn’t smell like that now.


Great Service





GREAT





Great Service





Jacqueline




Very professional


Great Personable Customer Service 😄




Fred's Appliance Highly Recommended!!! From Mr. Dannie & Mrs. Jackie Parker.


Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that lid will not unlock, confirmed, installed new lid lock, op test good ; used 1 W10838613 (LATCH) from stock"

Near Raymond St, Maple Heights, OH 44137
Dan H.

Dan H.

RANGE WHIRLPOOL WFG320M0BW2 "Installed new manifold, op test good"

Near Joseph St, Maple Heights, OH 44137
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Customer complaint that unit is not cooling, fresh food section temperature at 54 degrees , freezer section temperature at 7 degrees, found fresh food section evaporator frozen solid, unit needs new evaporator fan and thermistors harness; ordrng 1 W11033168 (harns-wire)"

Near Applegate Rd, Maple Heights, OH 44137
Dan H.

Dan H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "Customer complaint that unit is not dispensing ice, unit dispenses both cubed and crushed ice, auger motor is working, solenoid is working, unit is operating as designed"

Near Raymond St, Maple Heights, OH 44137
Corina B.

Corina B.

REFRIGERATOR MAYTAG MFD2561HES "CC that there is water leaking. The floor has a hole in it, took pic. Pulled unit out with floor pads. Found the supply line had a crack in input. Advised cust to replace the supply line with a copper or braided flex line. Left water mat for when they replace the supply line. Optest ok."

Near Nitra Ave, Maple Heights, OH 44137
Corey L.

Corey L.

DISHWASHER WHIRLPOOL DU1030XTXS0 "Customer complaint dishwasher not draining, found tub with standing water, noticed the house is under renovation and asked if there was a new garbage disposal installed recently, yes, explained the knock out, customer checked, knockout tab was not removed, customer knocked out tab and reinstalled drain tube, started drain pump, unit drained out water, op test good"

Near Centuryway Rd, Maple Heights, OH 44137
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRF555SDFZ02 "CC that the ice jams up when dispensing. Dispense the ice on cube and crushed, dispensing correctly. Checked the bin, cubes are good. Checked the door flap, good. Checked the water, good pressure. Advised cust to empty the ice bin every 2 weeks to get fresh ice. Cust wants me to order parts that are not needed. I told the cust we are not allowed to order parts if the machine is working correctly. Cust does not want me to return if there is an issue with the ice maker. Optest ok."

Near Raymond St, Maple Heights, OH 44137
Dan H.

Dan H.

RANGE WHIRLPOOL WFE515S0ES1 "Installed new hinges and receivers , op test good"

Near Northfield Rd, Maple Heights, OH 44137
Corina B.

Corina B.

WASHER WHIRLPOOL NTW4516FW1 "Replaced the control And the latch. Brought core back for return. Did not change the water hoses due to water leaking on the hoses., Hoses are rusted at the connections. (Took pictures). Used latch from t/s. Optest ok. Advised cust to have the water valves changed with the hoses. ; used 1 W10838613 (LATCH) from stock"

Near E 141st St, Maple Heights, OH 44137
Corina B.

Corina B.

REFRIGERATOR WHIRLPOOL WRS312SNHM00 "Cust showed pop, sent pic. CC that there is a rattling noise in the freezer. Found a piece of styrofoam rattling against the fan in the freezer. Adjusted the styrofoam. Optest ok. No water to unit."

Near Krems Ave, Maple Heights, OH 44137
Brian M.

Brian M.

WASHER WHIRLPOOL MVWC565FW1 Installed cap and motor Ran test and calibration cycle OP TEST OK

Near Maplewood Ave, Maple Heights, OH 44137
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7300DW0 Replaced the gearcase and the washplate. Ran a calibration. Started a load on normal with towels. Optest ok

Near James Ave, Maple Heights, OH 44137
Corina B.

Corina B.

WASHER WHIRLPOOL MVWC565FW1 "CC that the unit does not lock. Ran diag F7E1 – BASKET SPEED FAULT,. Checked the capacitor no deflection either way, will need a new capacitor. Called SM to order parts. ; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (Capacitor )"

Near Maplewood Ave, Maple Heights, OH 44137
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7300DW0 CC. That the washplate does not move. Ran diag no codes. Ran an auto test. Found the washplate bolt was loose. Tighten the bolt. Started a load with towels. The washplate is not agitating. Will need a new washplate and gearcase. Called SM to order parts. ; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy)

Near James Ave, Maple Heights, OH 44137
Corina B.

Corina B.

WASHER WHIRLPOOL WTW7300DW0 CC. That the washplate does not move. Ran diag no codes. Ran an auto test. Found the washplate bolt was loose. Tighten the bolt. Started a load with towels. The washplate is not agitating. Will need a new washplate and gearcase. Called SM to order parts. ; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy)

Near James Ave, Maple Heights, OH 44137
Paul P.

Paul P.

WASHER WHIRLPOOL WFW72HEDW0 "F9E1 long drain, and F8E3 overflow condition error codes, and F0E1 error code, load detected during clean cycle. Cleared out drain. Also reconnected boot seal on front of washer."

Near Rochelle Dr, Maple Heights, OH 44137
Paul P.

Paul P.

WASHER WHIRLPOOL WFW9550WW00 "Replaced damaged washer bellow. Tested operation, operating properly now. Did not set down mitigation mat, washer is on pedestal over floor drain."

Near Dunbury Dr, Maple Heights, OH 44137
Corina B.

Corina B.

WASHER WHIRLPOOL NTW4516FW1 "CC that it does not finish a cycle. Ran diag F8e1 long fill no fill, f5e4 lid not open between cycles. Started a drain and spin the lock is not locking. Checked the latch pins 1 and 2 95ohms when closed. Pins 2 and 3 open circuit. Pins 1 and 2 open circuit when the lid is open. Advised cust to replace the water hoses due to the hose on the hot water is swollen and will burst. Will need a main control and hoses. This is an eagle rental. Called office after looking at unit. Cust was not going to pay service call."

Near E 141st St, Maple Heights, OH 44137
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFD2561HES "Installed new water filter head and mounts, op test good"

Near Nitra Ave, Maple Heights, OH 44137
Dan H.

Dan H.

REFRIGERATOR HOTPOINT HTM17CBTDRSA "Installed ew fresh food section door gasket, op test good"

Near Southgate Park Blvd, Maple Heights, OH 44137
Paul P.

Paul P.

DRYER AMANA NED4655EW1 "Found timer connection unseated, reconnected wire for proper voltage input to timer and heater. Operating test now working properly."

Near Reddington Ave, Maple Heights, OH 44137
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that unit is not filling with water, started normal wash cycle, unit filled to normal water level, unit is operating as designed, unit is sitting on 2x4’s, advised customer that unit should be on solid floor"

Near Raymond St, Maple Heights, OH 44137
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFD2561HES "Customer complaint that unit s not dispensing water, filter head is not allowing flow through to dispenser, unit needs new filter head and mount; ordrng 1 WP67001668 (plate- fil 7.21) and 1 WP67004106 (head- wate 62.38), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Nitra Ave, Maple Heights, OH 44137
Dan H.

Dan H.

REFRIGERATOR HOTPOINT HTM17CBTDRSA "Customer complaint that door gasket is torn, confirmed, unit needs new door gasket ; ordrng 1 WR24X10238 (gasket door ff 93.09), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"

Near Southgate Park Blvd, Maple Heights, OH 44137
Corey L.

Corey L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint ice dispenser wasn’t working, confirmed auger moving but ice not ejecting, removed ice bin and found ice frozen to teeth on auger where bin connects, asked customer if the door had been left open, customer said there are toddlers and ice is not used everyday, advised customer to dispense ice everyday so it does not melt together from getting items from freezer, customer has a plastic shelf looking thing that is broken but unsure where it would go in the unit, could not find this shelf anywhere in user guide nor marcone or searsPD, part number did not show any results either, w11103399 and w11103398"

Near Clare Ave, Maple Heights, OH 44137
Paul P.

Paul P.

WASHER WHIRLPOOL WTW5500XW0 "Went to test washer, this time multiple trouble codes, found the gear case had failed and took out the shifter, and control board. Cost to repair is more than replacement. Customer will not be repairing the washer, will be replacing it."

Near Kenton Ave, Maple Heights, OH 44137
Corina B.

Corina B.

WASHER WHIRLPOOL WTW5000DW1 Replaced the capacitor. Started a agitate and a spin on a manual test. Optest ok.

Near Northfield Rd, Maple Heights, OH 44137
Corina B.

Corina B.

DRYER MAYTAG MEDX655DW1 "CC that the sanitize cycle, clothes come out damp. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent.found the l2 and neutral wires were reversed. Corrected the wires. turned the sanitize cycle on, heating. Optest ok."

Near Arch St, Maple Heights, OH 44137
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW1 "Installed new gearcase, motor, and capacitor, op test good"

Near Raymond St, Maple Heights, OH 44137
Corey L.

Corey L.

REFRIGERATOR MAGIC CHEF MCBM920S1 "Customer complaint of loss of cooling and loud noise, confirmed noise is ice build up on evap fan, temps were 44ff and -1 frz, found moisture built up on ff ceiling, found ff door seal warped and mangled leaving several large gaps in the door when closed causing moisture to build and accumulate around the evap fan, cleared ice from evap fan, unit needs new black ff dr seal, cannot locate any manuals with part lists or a website that recognizes that model, messaged sm for look up help, has not got back to me, scheduling job, part should be available once located; schdld next appmnt for 10/18 THU !"

Near Broadway Ave, Maple Heights, OH 44137
Corey L.

Corey L.

RANGE FRIGIDAIRE FFGF3011LWC "Customer complaint bake not working, confirmed ignitor is glowing bright red, burner not lighting, safety switch is open, top burners light, safety valve failed, unit needs new safety valve to get bake working, door handle is missing, control and display bracket is broken and display is just dangling, 3203459, customer does not want repair, just paying service, advised her to call office to ok the charge"

Near Raymond St, Maple Heights, OH 44137
Dan H.

Dan H.

REFRIGERATOR MAYTAG MFD2561HES "Installed new ice maker and valve, op test good, no water mitigation mat left due to fridge install is too tight for customer to move to remove mat"

Near Nitra Ave, Maple Heights, OH 44137
Dan H.

Dan H.

WASHER WHIRLPOOL WTW5000DW1 "Customer complaint that water is not coming in and it’s not going through the cycles, started normal wash cycle, unit filled and advanced to wash cycle, unit didn’t start washing, wash motor humming, gearcase is seized, motor is burning up, unit needs new gearcase, motor, and capacitor ; ordrng 1 W11035751 (gearcase) and 1 W11158831 (CAP) and 1 WPW10006487 (motor-drve)"

Near Raymond St, Maple Heights, OH 44137
Corey L.

Corey L.

REFRIGERATOR MAYTAG MFI2269VEB1 "Customer complaint of ice build up in freezer and door handle loose, confirmed frz floor a sheet of ice, temps at 33 ff -5 frz, set at 33ff and -6 frz, unit has duck bill style drip valve, valve clogged and backed up to evap tray, bill parts using S38253, quoted, ok, replaced drip valve, cleared ice, tightened freezer door handle, op test good; used 1 W10619951 (TUBE-DRAIN) from stock"

Near Franklin Rd, Maple Heights, OH 44137