Appliance Repair in Maple Heights, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for Maple Heights, OH
Refrigerator water leak
Gwendolyn - Maple Heights, OH
Joe was very courteous, professional, and informative. He explained to me everything that he was doing to repair the refrigerator water leak. He made sure he left the area clean and dry. He revealed excellent customer service.
Very efficient on time professional. Corey L gave great service. He is wonderful
Yolanda - Maple Heights, OH
Will use Fred's again
Prompt & Efficient!
Ben - Maple Heights, OH
Great Service great attitude Corrine is a wonderful attribute to your company
Melva - Maple Heights, OH
Personable ... asked what my problem was and continued to test check and made sure all was taken care before her departure
Michelle - Maple Heights, OH
Diana - Maple Heights, OH
You should require your employees to wear face mask when entering customers home. The reason they are in and out many homes during the day and people have the virus and don’t even know it
Response from Fred's Appliance Service:
Howdy Diana! Thanks so much for dropping our team a line. We're sorry our technician did not use PPE. I can assure you that all technicians have been equipped with PPE including masks. We will be discussing your specific service event with Corey. In the event you use our service again in the near future, please request that our technicians wear PPE before entering your home. Thank you again, and have a great evening!
Serena - Maple Heights, OH
Great job very Pleasant
Stephanie - Maple Heights, OH
The service and experience was expedient, excellent and very thorough Thanks Joe
Yvette - Maple Heights, OH
She did a wonderful job, thank you
Appreciate the advice
Cassandra - Maple Heights, OH
The service tech Dan was professional & friendly. He checked out my problem from the water filter (that’s replaced every 3 months) to the water line in the basement. I thought it was the water valve where the water dispenses bc that’s where I see the problem. I had taken the filter out & put it back in before but it didn’t register that filter was be the actual problem. ☝️I didn’t tell Dan another appliance company had previously came out to check my same problem but I was told it my valve that was sticking. That tech nvr checked my filter or water line. He ordered a valve & mother board 😳. I waited over a month to be told they are waiting they are waiting for parts. Don’t ever call Shunemans. They are horrible. Sorry. From the time I scheduled with Fred’s and checked reviews I God was watching over me on this. The other ppl was canceled before knowing about Fred’s. Dan told me my problem wasn’t my valve it was my filter. It is clogging. He filled I don’t how many glasses of water with & w/o the filter and he explained how they can clog with a tiny piece of coal. Then I had a upper shelf one side refrigerator freezing problem and he said my freezer is probably too full which it was/is that’s keeping the air from circulating some. Makes sense. I still hv some clearing to do. Bottom line Dan could’ve tore into my refrigerator like the other ppl planned to one day do for the money and caused me even more unnecessary problems but he didn’t and just told me the simple truth and that’s exactly what it was. A clogged filter but had II had two in row though. Pure water filters. Next one I’m getting in touch with them. $50, heck yea. I would recommend Fred’s to anyone. Thank you Dan!! 😊😊😊 I had completed this before but my charge ran out at the end & it cut right before I was finished & it made me mad.
Renee - Maple Heights, OH
Service was very brief
Keyana - Maple Heights, OH
Technician was professional
Very nice guy
Scott - Maple Heights, OH
Blanche - Maple Heights, OH
The tech was courteous and professional
Anthony - Maple Heights, OH
Jerry - Maple Heights, OH
Monno - Maple Heights, OH
Vada - Maple Heights, OH
Aja - Maple Heights, OH
Samuel - Maple Heights, OH
Great. He was polite to the point and clean
He was AWSOME very
Edward - Maple Heights, OH
Very good he explained
Debra - Maple Heights, OH
I liked being informed of arrival 30 minutes prior to the scheduled time and Jo arrived early he was very pleasant. My dishwasher was installed two weeks ago and the door would not close he explained that the problem was very minimal and fixed it right away the only thing I didn’t like is signing the ipad because I like to get a copy of everything I sign.
Diana - Maple Heights, OH
Service person was very helpful, in answering questions and letting me know what was happening
Sharon - Maple Heights, OH
Renee - Maple Heights, OH
Very profession service. Able to communicate to us the issue so that we could understand. Order replacement parts and schedule a day to replace them. Everything was fine as he said. Hopefully this will correct our issue with the ice maker.
REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Customer complaint of odor, no unusual odors noticed, good frost pattern on evaporator, evaporator fan , compressor and condenser fan are running, unit is operating as designed"
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "Customer complaint of warm temps in frz, confirmed, temps were 32 in frz and 39 ff, fans and compressor are running, found ball of ice on top right corner on evap, compressor stub not big enough to tap and use after repair, unit needs dye dryer and evap installed; ordrng 1 W10836706 (evaporator) and 1 WPW10143759 (dryer)"
WASHER MAYTAG MVW6230HW0 "Installed lid, op test good"
DISHWASHER WHIRLPOOL WDF520PADB7 "Cc: leaking, dispenser brokeFound spray arm is separating. Dispenser door broken. Unit leaking from middle of door. Needs sump assembly, spray arm, and dispenser.Sump assembly shows out of stock. Office to reschedule; ordrng 1 W11025157 (pump&motor) and 1 WPW10319027 (spray arm) and 1 WPW10671905 (deterg disp asm)"
WASHER WHIRLPOOL WTW5000DW3 Customer showed pop took pic Cc unit not spinning Found drain hose laying on ground and draining as it is filling Pump hose in sink ran auto test and calibration test OP Test Ok
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Customer complaint of loud rattling noise, compressor and condenser fan are running, evaporator fan is running, no unusual noises heard, unit is operating as designed"
REFRIGERATOR WHIRLPOOL WRT351SFYB00 "Customer complaint fridge not cooling properly, confirmed ff temp was 52 and frz -5, unit in defrost mode, waited for unit to finish defrost, found evap fan getting power and not running, evap fan failed; ordrng 1 WP2315539 (motor-evap), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL GI6FARXXF05 "Installed user interface, op test no good, found ice paddle shorting out control and when plugged into control control locks out and only beeps with every selection, leaving ice paddle unplugged so buttons functional, unit needs ice door paddle, office to balance receipt ; ordrng 1 WPW10368730 (pad)"
REFRIGERATOR WHIRLPOOL WRT104TFDW00 "Customer complaint of really loud popping noise, noise is normal contracting and expanding of inside walls, unit is operating as designed"
REFRIGERATOR WHIRLPOOL TS25AFXKQ03 Installed filter housing. Placed water mat. Op test ok
RANGE WHIRLPOOL WFG320M0BW2 Cc: oven not workingRan test bake. Oven started. Unit functioning as designed. Op test ok
WASHER MAYTAG MVWC565FW2 "Removed clothing, installed agitator, op test ok"
REFRIGERATOR WHIRLPOOL GI6FARXXF05 "Installed control, op test no good, lock still not disengaging, unit needs user interface, part is a little over 80$ difference, customer has paid for labor so we will order part and will collect the difference of the part total once unit is repaired ; ordrng 1 W11184112 (cntrl-elec)"
REFRIGERATOR WHIRLPOOL WRT104TFDT00 "Customer complaint gasket does not look correct is bent on corner, confirmed gasket is trained to cabinet against corner plastic cover, doors have great suction and no moisture, customer wanted ice maker kit that was purchased installed, advised water line should be replaced and a compression fitting is needed to install plastic line to valve, showed customer what is needed through online search"
REFRIGERATOR WHIRLPOOL TS25AFXKQ03 "Customer complaint that unit is leaking, found water dripping into evaporator drain pan from water filter housing; ordrng 1 WP2186443 (Filter housing), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL GI6FARXXF05 "Customer complaint of frost build up in freezer section, found control lock on, control lock will not turn off, found ice build up on evaporator, unit needs new control ; ordrng 1 W11035752 (Cntrl), used 1 SHIPPING (shipping and handling) from stock"
RANGE AMANA AGR6603SFS2 "Installed part, op test good"
RANGE WHIRLPOOL WFG320M0BB2 Cc light flickering Found socket damaged Replaced socket OP Test Ok
DRYER WHIRLPOOL LGQ9558KQ1 "CC that the unit is not drying. Checked outside vent, good airflow. Customer has a foil style vent advised customer to replace with a semi rigid or rigid vent. Found the gas coils not cycling properly. Replaced the coils from t/s. Optest ok. ; used 1 279834 (Gas coils) from stock"
DRYER KENMORE 110.965762 "Customer complaint that unit is not starting, Confirmed, found thermal fuse open, jumped out, ; used 1 WP3392519 (THERMAL FUSE) from stock"
RANGE AMANA AGR6603SFS2 "Customer complaint door not shutting, confirmed found right hinge failed, unit need new live hinge, customer started washer on spin to ask about loud noise, wpl top load has failed bearings, verbally quoted to replace bearing with half svc for 2nd unit, customer does not want repair to the washer; ordrng 1 WPW10299224 (hinge-door)"
RANGE KENMORE 790.7136271 "Installed new igniter, op test good"
WASHER WHIRLPOOL WFW9550WW00 "CC that the unit did not spin. Ran diagF21 long drain. Checked drain pump, clear. Started a rinse and spin with towels. Towels came out damp. Optest ok."
REFRIGERATOR WHIRLPOOL WRT112CZJW00 Cc of no cool Unit is a r600No frost pattern Spoke to BJ Checked over lock ring connection with soapy water could not see anything Needs compressor and evap Will need lock ring tech and a r600 tech on return visit ; ordrng 1 W11368877 (Evap) and 1 W11370574 (Compressor)
REFRIGERATOR MAYTAG MSS25N4MKZ00 "Customer complaint fridge making a noise, confirmed found clay noise suppressor not installed to high side line and laying under fan as fan spun it tapped plastic moisture cover over putty, reinstalled to line, op test good"
RANGE KENMORE 790.7136271 "Customer complaint that oven is not heating, ; ordrng 1 316489403 (Igniter), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "CC that the ice maker is not making ice. Cycled ice maker not cycling. Replaced the ice maker from t/s. Cycled, filled. Optest ok; used 1 W10882923 (Ice maker) from stock"
WASHER WHIRLPOOL n/a "Customer canceled at the door, customer had a death in the family , customer will contact us at a later date for repair; saved tckt"
DRYER MAYTAG MEDB766FW0 "Cc unit door hard to close. Also error codesRan diagnostics, verified f2e3 for ui error. Replaced ui console using customer supplied pre Id part. Ran dryer test cycle. Op test good. Replace door catch and strike using customer supplied pre id parts. Squeezed strike closed slightly to help facilitate ease of door closing. Op test good."
REFRIGERATOR WHIRLPOOL WRS335SDHW02 "Customer complaint that unit is not making ice, confirmed, cycled ice maker , ice maker did not cycle, found ice maker not plugged in, plugged ice maker in, ice maker cycled and filled, op test good"
REFRIGERATOR WHIRLPOOL WRS588FIHB00 "Customer complaint food freezes on middle shelves of ff, temps were 40 in ff and -8 in frz, set at recommended, thermistors checks pass, installed foil tape on half of cold air return, adjusted temps up 3 for frz and one for ff advised to monitor"
WASHER AMANA NTW4516FW3 "Installed parts listed, op test good"
DRYER GE GTD33GASK0WW Cc: not heatingFound gas coil is opening. Unit has no gas getting to unit. Needs plumber.
WASHER AMANA NTW4516FW3 "Customer complaint washer making squeaking noise again, found piece of the cam with chipped plastic and burr see pic, that piece connects to gearcase and holds spring, piece not seated correctly and popped out tweaking actuator arm, unit needs gearcase, cam and shifter, repair is obvious wpl tl not necessary for second visit; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11255272 (gearcase)"