Appliance Repair in Maple Heights, Ohio
for Maple Heights, OH
Professionalism is still alive!
DEBORAH - Maple Heights, OH
Dan..a very competent technician, made his assessment of the situation and confidently laid my complaints and concerns to rest.
Dan 9/16 confident, professional technician
DEBORAH - Maple Heights, OH
Professional from the start. Entter home with bottles covering shoes A+ Explained "I'll do my best but sometimes that doesn't even work" . Throughout process explanation was given along with any questions I may have asked. On time, minimal amount of my afternoon used on this project. Go Fred's!! I will recommend and add you to my list of "professional service"Thank you again
DAWN - Maple Heights, OH
WFW72HEDW0 WHIRLPOOL WASHER/DRYER Replaced the boot. Ran a quick wash, no leaks. Optest ok. ; used 1 SHIPPING (SHIPPING AND HANDLING) from stock, Job Cmpltd
WFW72HEDW0 WHIRLPOOL WASH/DRY COMBO Correct address is 14008. Found door seal torn. Needs replaced. ; ordrng 1 WPW10340443 (BOOT),
MVWC416FW0 MAYTAG WASHER Relvl the unit customer has yet to change the venting on the dryer and yet to get the outlet fixed; Job Cmpltd
MEDX6STBW1 WHIRLPOOL DRYER C that the unit will not turn on. customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube. Removed the voltage at the termnal block, correct. Removed back panel. Found the thermal fuse is open and the heater, shorted to a underwire from a bra. Replaced the thermal fuse and heater from t/s. Optest ok. ; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE) from stock, Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.