Appliance Repair in Maple Heights, Ohio
for Maple Heights, OH
PATRICIA - Maple Heights, OH
JACQUELINE - Maple Heights, OH
Great Personable Customer Service 😄
DANNY - Maple Heights, OH
Fred's Appliance Highly Recommended!!! From Mr. Dannie & Mrs. Jackie Parker.
satisfacied with the service.
HERMAN - Maple Heights, OH
happy to see a female technician.she was very good at her job.
Professionalism is still alive!
DEBORAH - Maple Heights, OH
Dan..a very competent technician, made his assessment of the situation and confidently laid my complaints and concerns to rest.
WTW4816FW1 WHIRLPOOL WASHER Complaint that the unit will not drain. Checked unit and found tub full of water. Found unit not powering on with 120vac present at the board. Tried to reset, op test ng unit needs control.; ordrng 1 W11124783 (CONTROL ), schdld next appmnt for 1/30 TUE
WRS325FDAM04 whirlpool refrigerator Found food item stuck under lower basket. Removed. Op test ok. ; Job Cmpltd,
WRT111SFDB03 whirlpool refrigerator Installed comp and charged unit. Evap frosted over and charge help. Op test ok. ; Job Cmpltd
KRFF302EBL01 KITCHENAID REFRIGERATOR CC that the freezer door handle is loose. Tighten the freezer door handle. Advised cust to lower the top shelf for a gallon of milk to fit, to have proper air flow. Optest ok. ; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Arrived on time, very friendly, professional, and knowledgeable. Dryer wouldn't heat. They spent almost an hour testing all parts of the dryer to figure out what the problem was. Turned out the dryer timer needed to be replaced. They told me I should buy a new timer on Amazon for $60 and install it myself. They showed me how to install it. They told me they could install a new timer right then and there but the charge for that would have been nearly $400. I have since received my timer and installed it easily myself and my dryer is fixed! Very pleased with this company!
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.