Appliance Repair in Maple Heights, Ohio
for Maple Heights, OH
PODONE - Maple Heights, OH
The service man was very professional and had excellent knowledge on explaining different parts and what they are used for in other words to make a story short he is a great guy
JANET - Maple Heights, OH
Very well great job done
JACKIE - Maple Heights, OH
She did much, much better than the guy who came the first time.
RITA - Maple Heights, OH
wendy - Maple Heights, OH
Service technician Corey was very professional- couldn’t find a problem-but left me feeling much safer using my washer. Really wish I knew why it smelled like burning rubber during spin cycle though. It doesn’t smell like that now.
LFHB2741PF8A FRIGIDAIRE REFRIGERATOR Customer complaint crushed ice coming out when cubed is selected, striker is engaging solenoid, dispensed cubed ice and cubed came out, dispensed crushed and crushed came out, unable to duplicate the problem, unit is operating as designed ; Job Cmpltd
WTW7000DW1 WHIRLPOOL WASHER Customer complaint washer not draining well, found drain tube installed into a standing pipe that is under 39” and too far from the unit not tied to pipe as illustrated in installation instructions, ran diagnostics found f9e1 long drain, f0e3 over load, f0e5 off balance load, f9e2 pump drive system problem, removed basket, found a sock caught at drain inlet from tub, removed sock and fuzz build up from pump inlet line, filled unit, drain pump still draining slow, snaked out drain line from pump to exit at wall, pump failing, replaced drain pump, zip tied drain tube to standing pipe with zip tie supplied with drain tube, op test good; used 1 W10876600 (PUMP-WATER) from stock, Job Cmpltd
WRF535SWHZ00 WHIRLPOOL REFRIGERATOR Installed damper control and filter cover, op test good, leveled unit and aligned doors; Job Cmpltd
WFG540H0ES1 WHIRLPOOL RANGE Installed hinges, op test good; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.