Appliance Repair in Maple Heights, Ohio
for Maple Heights, OH
Claudine - Maple Heights, OH
Very efficient at doing the repair
Sandra - Maple Heights, OH
Patricia - Maple Heights, OH
Joe was great
Debbie - Maple Heights, OH
Miriam - Maple Heights, OH
Very impressive customer service! Great and helpful technician! Very quick repair
WASHER WHIRLPOOL WTW4850HW1 "Cc unit not spinning or draining, will drain on spin and drain mode Found drain hose laying on floor into floor drain. Remounted in proper position in washtub next to unit. Ran diagnostics , found code f8e1 for long fill no fill, f0e5 for offbalanace load. Unit also not level, leveled unit using leveling feet. Ran auto test and calibration. All functions passed. Op test good."
RANGE WHIRLPOOL WFG505M0BB2 "Installed brackets, op test good"
RANGE WHIRLPOOL WFG505M0BB2 "Customer complaint that glass is separating from door, confirmed, customer only received nameplate, unit needs brackets to hold glass in place; ordrng 2 W10883315 (brkt-mntg)s"
REFRIGERATOR WHIRLPOOL MFX2570AEB0 "Cc unit not making iceRan manual ice maker test harvest, ice maker did index, but making grinding noise. Replaced ice maker using truck stock. Op test good.; used 1 W10882923 (ICE MAKER ASSY) from stock"
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.