Appliance Repair in Maple Heights, Ohio
for Maple Heights, OH
Denise - Maple Heights, OH
paul did a good job thanks paul
Muneerah - Maple Heights, OH
Professional, prompt, and fast
Francis - Maple Heights, OH
Fred's appliance kept us informed as to when the service tech was due, so we did not have to wait all day for him. Brian, our service tech was very nice and respectful. He showed me the problem and what he did to fix it.
Kerma - Maple Heights, OH
Corina was very professional and polite. Very knowledgeable
Melva - Maple Heights, OH
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Installed new part unit op tested good
WASHER MAYTAG MVWC555DW Cc that unit I making a noise when runningRemoved coins from washplate area Verified with customer during a auto test cycle Noises she is hearing is the water valve shutting off and also the splutch noise when it switches positions No abnormal noises OP TEST OK Ran calibration
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Fridge is freezing everything stuff in the bottom drawer middle of the fridge top shelf frozen solid unit needs a new control the sensor tested good on the older models the control there was a service Pointer does not apply to this model but it’s the same control or close to it; ordrng 1 W11223729 (CONTROL )
FREEZER UPRIGHT WHIRLPOOL WZF34X16DW00 "Replaced control, op test good, advised customer to allow 24-48 hrs for temps to settle"
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.