Appliance Repair in Maple Heights, Ohio
for Maple Heights, OH
Denise - Maple Heights, OH
Rita - Maple Heights, OH
Excellent job and service!!!!
Denise - Maple Heights, OH
paul did a good job thanks paul
Muneerah - Maple Heights, OH
Professional, prompt, and fast
Francis - Maple Heights, OH
Fred's appliance kept us informed as to when the service tech was due, so we did not have to wait all day for him. Brian, our service tech was very nice and respectful. He showed me the problem and what he did to fix it.
RANGE KITCHENAID KSGG700ESS0 "Installed listed door trim vent. Console not the intended portion of display, it’s only the touch panel and housing. Ordering display board.; ordrng 1 WPW10603096 (cntrl-elec)"
RANGE KITCHENAID KSGG700ESS0 "Cc unit display flickers and sometimes oven locks upRan diagnostics display functions, noticed several led characters flickering randomly, possible loose connection on board. Also found oven door top trim cracked. ; ordrng 1 W10909669 (panl-cntrl) and 1 W11025120 (trim-vent)"
WASHER MAYTAG MAV2757AWW "Customer complaint washer not spinning, confirmed, transmission is bound up preventing motor from turning, unit needs transmission, customer does not want repair; used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Customer complaint cooling loss, found four screw holes on each section, looks like a padlock was installed, holes damages Yoder loop, voided warranty for replacement, unit is unrepairable"
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.