Appliance Repair in Maple Heights, Ohio
for Maple Heights, OH
Refrigerator water leak
Gwendolyn - Maple Heights, OH
Joe was very courteous, professional, and informative. He explained to me everything that he was doing to repair the refrigerator water leak. He made sure he left the area clean and dry. He revealed excellent customer service.
Very efficient on time professional. Corey L gave great service. He is wonderful
Yolanda - Maple Heights, OH
Will use Fred's again
Prompt & Efficient!
Ben - Maple Heights, OH
Great Service great attitude Corrine is a wonderful attribute to your company
Melva - Maple Heights, OH
Personable ... asked what my problem was and continued to test check and made sure all was taken care before her departure
Michelle - Maple Heights, OH
WASHER WHIRLPOOL MVW7230HW0 "Customer complaint that unit be shaking to much, unit is unlevel, ran diagnostics found f0e9(off balance pause) and f0e5(off balance load) error codes, leveled unit, unit is operating as designed"
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Installed new door gasket, op test good"
REFRIGERATOR WHIRLPOOL WRS342FIAM02 Installed damper. Op test ok
RANGE WHIRLPOOL WFG525S0HV "Cc unit will not bake or broil. Customer showed pop.Customer states unit would not light on either bake or broil. Ran bake and broil tests. Good spark and ignition on both burners. Adjusted broil flame via shutter, flames lifting off tube. Ran multiple bake and broil tests, good ignition each time. Could not duplicate an issue with no bake or broil function. Unit is working as designed."
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.