Appliance Repair in Maple Heights, Ohio
for Maple Heights, OH
Aja - Maple Heights, OH
Samuel - Maple Heights, OH
Great. He was polite to the point and clean
He was AWSOME very
Edward - Maple Heights, OH
Very good he explained
Debra - Maple Heights, OH
I liked being informed of arrival 30 minutes prior to the scheduled time and Jo arrived early he was very pleasant. My dishwasher was installed two weeks ago and the door would not close he explained that the problem was very minimal and fixed it right away the only thing I didn’t like is signing the ipad because I like to get a copy of everything I sign.
Diana - Maple Heights, OH
Service person was very helpful, in answering questions and letting me know what was happening
WASHER CROSLEY VAW3584GW1 "Cc unit cloths are still wet Found hot water hose to be leaking Found cold water not entering Replaced water valve and hoses from truck stock And water hoses Ran auto test and calibration OP TEST OK Customer paid water hoses ; used 1 W11210459 (VALVE), and 2 WP89503 (HOSE1234) from stock"
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint that oven door trim is loose, confirmed, unit needs new outer door glass, cuts states they have a warranty and that he called warranty company and they sent us, customer refused to call warranty company, customer refused to pay service charge and would not sign paperwork; ordrng 1 W11176456 (glass-door 336.46), used 1 SHIPPING (shipping and handling) from stock"
DRYER WHIRLPOOL WED4815EW1 "Customer complaint that unit is not heating, started timed dry cycle, unit is heating, found vent clogged with crushed duct tape, advised customer to replace vent, unit is operating as designed, customer has foil style vent tube connected to dryer, advised customer that this is a potential fire hazard and they should replace it with a rigid metal or solid metal vent tube"
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced The filter unit tested good
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.