Appliance Repair in Maple Heights, Ohio
for Maple Heights, OH
Lee - Maple Heights, OH
Patricia - Maple Heights, OH
Service man was great
Claudine - Maple Heights, OH
Very efficient at doing the repair
Sandra - Maple Heights, OH
Patricia - Maple Heights, OH
Joe was great
RANGE WHIRLPOOL WFG505M0BS3 "Customer complaint oven is not working, confirmed ignitor glowing but not lighting, found wire harness slightly pulled out from back of oven, connected, burner lit all three times, half of burner was lit, cleaned right side of burner orifices, op test good"
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Customer complaint that unit is not cooling, fresh food section temperature at 72 degrees, freezer section temperature at 19 degrees, evaporator fan is not running, found an ice chunk in evaporator fan cover stopping fan, removed, fan is running, unable to determine where ice chunk came from, advised customer to monitor"
WASHER MAYTAG MVWX655DW1 Cc: control not functioningUnit was in a constant drain. Found error code f8e1(long fill no fill). Found drain is positioned at roughly half the height of the washer. advised customer the drain should be raised and the potential issues that can come from the drain being that low. Ran auto test and calibration. Ran normal cycle. Ran drain and spin. Op test ok
REFRIGERATOR WHIRLPOOL GX5FHTXVQ07 "Customer complaint that unit is not cooling, fresh food section temperature at 43 degrees, freezer section temperature at 10 degrees, freezer section is empty, good frost pattern on evaporator, evaporator fan is running , compressor and condenser fan are running, adjusted temperature off set, unit is operating as designed"
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.