Appliance Repair in Middleburg Heights, Ohio
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Local Reviews
for Middleburg Heights, OH
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Rita - Middleburg Heights, OH
Don’t take customers dissatisfaction personally. A little bit of an angry tone when questioned about something that was not quite resolved. It was not a personal attack whatsoever, so technician should not be angry with customers questions.
Great service
Marilyn - Middleburg Heights, OH
I was impressed with the service person that came to fix my KitchenAid Dishwasher. He s very knowledgeable and did his job in a timely manner. I won't hesitate to recommend Fred's to any of my friends. He was so nice that when I asked a question about my brand new GE Stove with the one burner that doesn't seem to be working and instead of blowing me off he said to make a call to Lowes and schedule another appointment.
Great Technician, Fair price
Tom - Middleburg Heights, OH
Mac was an awesome tech, courteous, on time, explained everything well . Fred's does a great job keeping the client informed on where the tech is in their schedule.
Good service
Rita - Middleburg Heights, OH
Technician admitted there wasn’t much he could do for our problem on the kitchen range simmer function which blows out whenever the oven is turned on or the thermostat adjusts when cooking. He said he will get back to me after contacting someone about this. Haven’t heard anything now after 48 hours.
Response from Fred's Appliance Service:
Hi Rita, Thank you for your review! The technician stated that you may have an issue with the gas supply line and recommends having that looked at. If you are having additional issues, we will be happy to come take another look! Someone from our office will be calling you to discuss. Have a great weekend! The Fred's Team
Great service
Rita - Middleburg Heights, OH
Very helpfully and respectful young man
Great service
John - Middleburg Heights, OH
Jaybird49
John - Middleburg Heights, OH
Very good
Fast, friendly, competent, knowledgeable service.
Neil - Middleburg Heights, OH
Mac was a great guy and answered every question without stopping work. His suggestions and repairs were "right on." I would recommend him personally and Fred's without reservation or hesitation. I would go to them again. Service was warranty, so cost was covered.
Great service, super helpful technician!
Rita - Middleburg Heights, OH
Timely scheduling and very professional technician.
washing machine
Carl - Middleburg Heights, OH
Laura
Laura - Middleburg Heights, OH
Great service with repairing our refrigerator.
Laura - Middleburg Heights, OH
Mac G was great. He was friendly and informative as to what was wrong with our fridge and how the new parts would fix it. Mac G was the most friendly and knowledgeable technician that we have probably ever had for any repair.
Awesome service
Natalie - Middleburg Heights, OH
Would definitely recommend to others. Great service
Great service
Melissa - Middleburg Heights, OH
Corey was courteous and fixed my issue quickly!
Helpful and knowledgeable Great service
Robert - Middleburg Heights, OH
Every question we asked him he knew the answer. Super great guy. An asset to Fred's
Very pleased!
MARY LEE - Middleburg Heights, OH
Great Service
Susan - Middleburg Heights, OH
Very prompt and professional service!
Mark
Mark - Middleburg Heights, OH
Corina was great
Mark
Mark - Middleburg Heights, OH
Great service
Delia
Delia - Middleburg Heights, OH
The repair man was very nice and efficient.
Fast, Clean, Friendly and Awesome service.
FRANCES - Middleburg Heights, OH
I would diffidently service my appliances again. Thanks
Wonderful
Theresa - Middleburg Heights, OH
I have a warranty however service Guy was very nice and pleasant and walked you through the process
warrantee service
Cathy - Middleburg Heights, OH
Great service... good fix on my JennAire Fridge
Professional with great service
KATHLEEN - Middleburg Heights, OH
I would recommend company to family and friends. Technicians arrived on time, very knowledgeable about my appliance. They explained the repair and answered questions that would help me in the future.
Response from Fred's Appliance Service:
Hi Kathleen, Thank you so much for submitting your feedback! We are happy to hear that our technicians were prompt and knowledgeable. We do our best to educate our customers and suggest maintenance tips to prevent service in the future. Always feel free to reach out with questions! Have a great weekend! The Fred's Team
Rita
Rita - Middleburg Heights, OH
Great experience
Corina B.
WASHER GE GUD27ESSJ1WW CC that it won’t spin. Ran diag blocked motor. Found the gearcase is grinding. Will need a new gearcase. Basket lifted. Office to order part; ordrng 1 WH16X22784 (GEARCASE )
Corey L.
RANGE KITCHENAID KSGB900ESS2 "Installed burner valve, op test no good, burner head is misshaped creating an uneven air to gas ratio, wedging a micro driver in the low spot makes flame perfectly even and did not go out when bake ignited, ordering burner head, illustrated to the husband the issue and the fix he said he will install and let us know if there are any issues"
Corey L.
RANGE KITCHENAID KSGB900ESS2 "Customer complaint LF burner goes out while on simmer when bake is started and cycles, flame is extremely low and can be slightly adjusted to maintain flame to burner but customer not satisfied with the size says it is too big of a flame than a simmer, when the flame is adjusted to customers satisfaction on he LF burner it is too low to stay lit when using bake, called wpl techline spoke with Andrew , said if flame is adjusted at burner and doesn’t go out when bake burner lights then unit is operating as designed, adjusted flame, bake burner not making simmer burner go out any more cycled bake with simmer on over 15 times, the flame is flickering around burner now at LF burner while in simmer though flame does not go out, valve at knob for LF burner seems to be turning too far; ordrng 1 W11109973 (valve-brnr)"
Dan H.
RANGE MAYTAG MER5770AAB "Customer complaint of sparking and popping, started bake for 350 degrees , No sparking observed, started broil on high , no sparking, turned on all surface elements, no sparking observed, unable to duplicate the problem , unit is operating as designed"
Gabriel P.
DISHWASHER KITCHENAID KDTE334GBS0 "Found no error code when in diagnostics,in the end of cycle turn heater on ,temp was on heater 252 degrees everything working properly advise customer to run hot water to the sink before run dishwasher opt test ok"
Corey L.
RANGE WHIRLPOOL WEGA25H0HN0 "Replaced panel, taking core for return, op test good"
Corey L.
RANGE AMANA AGR5330BAB3 "Customer complaint of a gas smell from the left side burners, did not smell gas coming from burners, lit burners then let them cool twice with still not gas smell, unit is operating as designed, advised and instructed customer to make sure burner caps are on correctly"
David R.
RANGE WHIRLPOOL WEGA25H0HN0 Put new panel on but was damaged from shipping. Dents and side coming apart.; ordrng 1 W11291470 (PANEL)
Corina B.
WASHER GE GUD27ESSJ1WW "Replaced the pulley, control and motor. Optest ok."
Macaulay G.
DRYER KENMORE 110.828221 Rear roller is worn. Replaced both rollers from truck stock. All tested ok.; used 2 WPW10314173XXX (USE KIT PART4392067) from stock
Corina B.
WASHER GE GUD27ESSJ1WW "Replaced the speed sensor. Cleared codes. Ran a spin cycle, will spin in a test mode will not in a spin cycle. Will need a control, motor and cover. Office to order parts. ; ordrng 1 WH01X10608 (set screw pulley m.) and 1 WH04X25737 (control board) and 1 WH49X25734 (kit motor and shield)"
Macaulay G.
RANGE WHIRLPOOL WFG525S0HS0 "Installed ground wire on burner, adjusted burner and igniter. All tested ok."
Paul P.
RANGE KITCHENAID KSGB900ESS2 "Replaced regulator. gas pressure in basement after meter tested a little over 6”. On starting bake, front right burner still cuts out at lowest setting, not on medium. Spoke to TJ on Whirlpool tech line, went over pressures and part replaced. On very lowest setting, the simmer can shut off when bake starts on the model. ."
Corina B.
WASHER GE GUD27ESSJ1WW CC that the unit is not draining. When starting a drain and spin the drain pump turns on. The shifter engages the runs for 10 seconds. Turns off. Checked the shifter and the basket engages. Will need a Speed sensor. ; ordrng 1 WL49X20360 (kit sensor speed)
Macaulay G.
REFRIGERATOR KITCHENAID KBFN402EPA02 Unit not getting signal voltage from door switch. Found harness partially disconnected. Reattached harness. All cycled and tested ok.
Macaulay G.
RANGE WHIRLPOOL WEGA25H0HN0 "On touch panel, control scrolls back up by itself when scrolling down. Office to order panel.; ordrng 1 W11291470 (PANEL)"
Paul P.
RANGE KITCHENAID KSGB900ESS2 "Tested oven, adjusted burner pressure at manifold, still shuts off during bake cycle waveform. Office to order regulator.; ordrng 1 W10861656 (regulator)"
Corey L.
DISHWASHER WHIRLPOOL KDTE104EBS2 "Installed hose, leveled unit, op test good, placed mitigation mat"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRT318FZDW00 Bottom of refrigerator compartment at 32 and top at 42. Freezer section around 12 degrees. Found refrigeration leak. Customer does not want to repair. Management to review. Previous parts were not needed.
Corey L.
DISHWASHER WHIRLPOOL KDTE104EBS2 "Customer complaint dishwasher is not washing properly, found unit not level leaning forward and to the right, unit is not attached to counter, unit is on subfloor under newer installed tile, unit is missing counter brackets and end of drain hose therefor not long enough for drain loop, advised customer not to use unit until it’s installed properly; ordrng 1 W10712310 (HOSE) and 2 WP8269145 (brckt-mtg)s"
Macaulay G.
DRYER WHIRLPOOL WED4800XQ0 Contacts not consistently closing in timer to engage heat during cycles. Would need timer WPW10185982. Customer does not want to repair.
Paul P.
DISHWASHER WHIRLPOOL WDF320PADW2 "Tested dishwasher, control was locked out. Unlocked control, ran a couple of fill/run/drain cycles to clear out drain line. Dishwasher now operating properly."
Corey L.
RANGE KITCHENAID KSGB900ESS2 "Customer complaint front left burner goes out when in full simmer when oven is lit, confirmed turning bake on and or cycling throughout bake cycle cuts off gas supply to fl burner for a split second, could see this when at a low flame but not all the way to simmer half the burner went out then relit itself, advised customer have the gas supply looked at, the unit is not getting sufficient gas pressure"
Corey L.
REFRIGERATOR WHIRLPOOL WRT318FZDW00 "Temps were 32 in ff section, replaced control, plugged unit back in, found unit sharing outlet with blender, advised customer unit should be on a dedicated outlet, advised customer to allow 48 hours for temps to settle"
Corey L.
REFRIGERATOR WHIRLPOOL WRT318FZDW00 "Customer complaint fridge is still freezing things, confirmed temps were better, 29-32 degrees now, unit needs new control as well, Customer will not be home until after 3pm any weekday, CWOW; ordrng 1 W11223731 (CNTRL 50.87)"
Corey L.
REFRIGERATOR WHIRLPOOL WRT318FZDW00 "Customer complaint fridge is freezing things, temps were 28 ff and 17frz, found thermistor open, quoted repair, ok, replaced with ts thermistor, advised customer to allow 48 hours for temps to settle; used 1 W10902214 (THERMISTOR 51.85) from stock"
Corey L.
DRYER KENMORE 11087673100 "Customer complaint dryer is loud and gets louder as it runs, confirmed started cycle and heard the sound, removed belt and pulley to test motor, sound is coming from the motor itself, customer suspected this and asked for a verbal price of just the motor, customer has been shopping around and will get a new unit, did not want quote"
Macaulay G.
WASHER WHIRLPOOL MAH6500AWW Found no issues with spin. May have been issue with switch. All tested ok.
David R.
DRYER MAYTAG MGD9700SQ0 Replaced belt and pulley. Op test ok.
David R.
REFRIGERATOR AMANA ARS2664BB Replaced Ice-maker. Watched it cycle through. Op test ok.
David R.
DRYER MAYTAG MGD9700SQ0 "Screeching noise when started. Belt is fraying on sides. Ordering belt and pulley; ordrng 1 279640 (pulley,idler 21.10) and 1 661570V (belt 19.86), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Macaulay G.
WASHER MAYTAG MVWB765FW1 Replaced gear case. Calibrated and tested ok.
Macaulay G.
DISHWASHER KITCHENAID KDFE104HPS0 Unit is leaking water from around inlet valve. Found hose clamp to inlet line was missing. Put clamp on. All tested ok.
Corey L.
RANGE KITCHENAID KSGB900ESS2 "Customer complaint middle burner is wobbly, confirmed if you touch any burner cap they move a little but they are protected by the grates so to not accidentally bump them, unit is operating as designed"