Appliance Repair in Middleburg Heights, Ohio
for Middleburg Heights, OH
Theresa - Middleburg Heights, OH
I have a warranty however service Guy was very nice and pleasant and walked you through the process
Cathy - Middleburg Heights, OH
Great service... good fix on my JennAire Fridge
Professional with great service
KATHLEEN - Middleburg Heights, OH
I would recommend company to family and friends. Technicians arrived on time, very knowledgeable about my appliance. They explained the repair and answered questions that would help me in the future.
Response from Fred's Appliance Service:
Hi Kathleen, Thank you so much for submitting your feedback! We are happy to hear that our technicians were prompt and knowledgeable. We do our best to educate our customers and suggest maintenance tips to prevent service in the future. Always feel free to reach out with questions! Have a great weekend! The Fred's Team
Rita - Middleburg Heights, OH
Chad was great!!
ELMA - Middleburg Heights, OH
He was prompt, knowledgeable, and a nice guy. My noisy damper on my new refrigerator is repaired, and I couldn't be happier..
MER8800FZ1 MAYTAG RANGE Customer complaint that oven caught on fire, found remnants of something that was spilled in oven that ran down under oven floor and burned off, unit is operating as designed ; Job Cmpltd
WRS325SDHZ00 WHIRLPOOL REFRIGERATOR Installed new control, op test good, customer has plastic water line connected to refrigerator, advised customer that this is a potential flood hazard and they should replace it with a copper water line ; Job Cmpltd
MZF34X20DW00 MAYTAG FREEZER Found inner door liner warped and no longer mating with the cabinet. Needs door assy replaced. ; ordrng 1 W10746789 (DOOR ASSY
KDFE104DSS1 Kitchenaid Dishwasher Installed kickplate; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.