Appliance Repair in Middleburg Heights, Ohio
We're often in your area providing in home appliance service. See all of our customer love below.
We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Middleburg Heights, OH
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Jeff - Middleburg Heights, OH
He was outstanding. Very personable and did a fine job
Good service, pricing to high
David - Middleburg Heights, OH
Fixed problem,
Response from Fred's Appliance Service:
Hello David, Thank you for sharing your review with us. We know it's never any fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We are so happy to hear that David provided good service and got your unit up and running again! Thanks! The Fred's Team
Very professional and knowledgeable.
Carol - Middleburg Heights, OH
Ii was amazed how he checkered for any problems. 15 years ago I worked at Amana in parts and service. David was top notch.
Very good
Cynthia - Middleburg Heights, OH
Rita
Rita - Middleburg Heights, OH
Good
Dryer gas leak
Eric - Middleburg Heights, OH
Corey gave a good explanation of what could be the problem and we are checking further based on his advice.
great service by your tech's
Jeff - Middleburg Heights, OH
Very good service
Rita - Middleburg Heights, OH
Not good
Nelly - Middleburg Heights, OH
Not good.... I called in a work order because my icemaker was not working… Fred’s appliance came out and fixed everything except my icemaker… So far they’ve been here three times… Still no ice… Now I have to call back and have them come out for the fourth time ...I think you’re trying to make a career out of my refrigerator
Response from Fred's Appliance Service:
Hi Nelly! Thanks so much for sharing your service experience with us. We're very sorry for the continued troubles. We know how hard it can be to be without your icemaker. We don't like having multiple trips to the home for reoccuring issues. Know that we want to fix your icemaker for you just as much as you do! We promise. We do see the last time we reported to service this unit, we were unable to duplicate your icemaker issue. Intermittent problems also add a whole host of issues with the diagnostic process. We will be sure to pay very close attention on our next visit to get this problem solved for you. Thanks again for sharing your experience! -The Fred's Team
Brian
Brian - Middleburg Heights, OH
Wonderful job done by tech
Great Service but price for service too high!
Michelle - Middleburg Heights, OH
Although the technician was great, I did find the service call price and the flat labor hour that was charge to be a bit outrageous. It was a $48.00 belt that broke and it cost me $325 to fix. I can understand a service call charge but once the customer gives you the go ahead to fix the issue, that should not apply.
Response from Fred's Appliance Service:
Hi Michelle, Thank you for sharing your experience with us! We have certainly considered a model that removes the service charge if a customer chooses to move forward with the repair. However, that would only cause inflation of labor and/or parts. We find that our model is the most honest. We are able to quote you exactly what the repair will be before we move forward by using a flat rate labor guide. Additionally, by separating the charges, you know exactly what you are paying for. We are so happy to hear your unit is up and running again! Have a great holiday weekend, The Fred's Team
Monogram Refrigerator Repair
Candace - Middleburg Heights, OH
I don’t think the technician encounters my brand of refrigerator often or at all, and there was a bit of a learning curve, but technician was professional, patient and took his time with repair. Refrigerator is back up and running much to my delight.
Fine
Rita - Middleburg Heights, OH
Don’t take customers dissatisfaction personally. A little bit of an angry tone when questioned about something that was not quite resolved. It was not a personal attack whatsoever, so technician should not be angry with customers questions.
Response from Fred's Appliance Service:
Hi Rita, Thank you for submitting your review! We are sorry to hear that we did not provide you with 5 star service. If you are still having a problem with your unit, we would appreciate the opportunity to take another look. Please give us a call at 1-888-45-FREDS and we will be happy to send another technician out to get you all squared away! Thanks! The Fred's Team
Great service
Marilyn - Middleburg Heights, OH
I was impressed with the service person that came to fix my KitchenAid Dishwasher. He s very knowledgeable and did his job in a timely manner. I won't hesitate to recommend Fred's to any of my friends. He was so nice that when I asked a question about my brand new GE Stove with the one burner that doesn't seem to be working and instead of blowing me off he said to make a call to Lowes and schedule another appointment.
Great Technician, Fair price
Tom - Middleburg Heights, OH
Mac was an awesome tech, courteous, on time, explained everything well . Fred's does a great job keeping the client informed on where the tech is in their schedule.
Good service
Rita - Middleburg Heights, OH
Technician admitted there wasn’t much he could do for our problem on the kitchen range simmer function which blows out whenever the oven is turned on or the thermostat adjusts when cooking. He said he will get back to me after contacting someone about this. Haven’t heard anything now after 48 hours.
Response from Fred's Appliance Service:
Hi Rita, Thank you for your review! The technician stated that you may have an issue with the gas supply line and recommends having that looked at. If you are having additional issues, we will be happy to come take another look! Someone from our office will be calling you to discuss. Have a great weekend! The Fred's Team
Great service
Rita - Middleburg Heights, OH
Very helpfully and respectful young man
Great service
John - Middleburg Heights, OH
Jaybird49
John - Middleburg Heights, OH
Very good
Fast, friendly, competent, knowledgeable service.
Neil - Middleburg Heights, OH
Mac was a great guy and answered every question without stopping work. His suggestions and repairs were "right on." I would recommend him personally and Fred's without reservation or hesitation. I would go to them again. Service was warranty, so cost was covered.
Great service, super helpful technician!
Rita - Middleburg Heights, OH
Timely scheduling and very professional technician.
washing machine
Carl - Middleburg Heights, OH
Laura
Laura - Middleburg Heights, OH
Great service with repairing our refrigerator.
Laura - Middleburg Heights, OH
Mac G was great. He was friendly and informative as to what was wrong with our fridge and how the new parts would fix it. Mac G was the most friendly and knowledgeable technician that we have probably ever had for any repair.
Awesome service
Natalie - Middleburg Heights, OH
Would definitely recommend to others. Great service
Corey L.
RANGE WHIRLPOOL WFE770H0FZ2 "Replaced parts, op test good"
David R.
REFRIGERATOR MAYTAG MSS25C4MGZ00 "Cc of leveling gap in middle. Explained that it looks normal. Took off bottom kick plate, no leveling feet, only have rollers that move up of down. Can adjust door if need be. Slightly took door off top hinges. Explained bottom of door will not move side to side. Leveled unit out as much as possible. Nothing else can be done to unit. Do not want to move too much or gaps will be where gasket and cabinet meet. Op test ok."
David R.
RANGE WHIRLPOOL WFE770H0FZ2 "Cc oven not working, said she saw sparks flying. Took unit from wall, wall cord burned and main harness, cover burned. Sparks blew through cover and put a burnt spot on customers wall, (took pictures). Ordering control, harness, cover. Will also need electric stove power cord, cannot find part number; ordrng 1 W11134661 (harns-wire) and 1 W11308431 (cntrl-elec) and 1 WPW10326122 (cover-blck)"
Corey L.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Customer complaint handle has a scratch, confirmed, unable to capture in pic, replaced handle with part sent, op test good"
David R.
REFRIGERATOR WHIRLPOOL ET1MTKXKQ08 "Replaced parts, tested. Op test ok"
David R.
REFRIGERATOR WHIRLPOOL ET1MTKXKQ08 "Cc of ice building up in FZ and dripping down to FF, Temp of items being cold, maybe not defrosting. Tested, bad bi metal and defrost timer. Heater good. Ordering timer, bi me teal, thermostat. Will have to steam out ice in FZ, are sure drain tube is clear as well.; ordrng 1 W10822278 (timer-def) and 1 WP2204605 (thermostat) and 1 WP4387503 (bimetl-def)"
Corey L.
DRYER MAYTAG MEDC200XW1 "Customer complaint dryer was hot to the touch, confirmed found heating element was shorted to cabinet, ordered timer to fix but needed element, did not charge for part, changed element with ts element, op test good; used 1 279838 (ELEMENT) from stock"
Corey L.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Customer complaint top of ff lights are out and there is this faint sound while running, sound was refrigerant running through lines and could barely be heard adcvised this is normal, found frz light failed as well as ff ceiling lights, cycled power to unit, lights still out, found frz module failed, replaced module with ts surplus part XXrestock please, op test good; used 1 W11205083 (MODULE) from stock"
Corey L.
REFRIGERATOR MAYTAG MFI2269VEW1 "Replaced ice maker, op test good"
Corey L.
DRYER MAYTAG MEDC200XW1 "Replaced timer, op test good"
Corina B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 CC that there is water coming out at the top of the door. Found the John guest fitting did not have the water line inserted all the way. Re seated the water line. Optest ok. .
Corey L.
REFRIGERATOR MAYTAG MFI2269VEW1 "Customer complaint noise came back, he said he was just walking by it and it made the noise, he recorded sound, played sound, sounds like teeth on the ice maker skipping, attempted jumping I’m, I’m will not active, quoted for im, ok, ordering; ordrng 1 WPW10190981 (icemaker), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corey L.
DRYER MAYTAG MEDC200XW1 "Customer complaint dryer is heating but not tumbling so it was unplugged, confirmed, found timer failed continuously running and not sending power to motor, quoted for repair, ok; ordrng 1 W10894766 (timer), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DISHWASHER MAYTAG MDB4949SHZ0 "Cc wouldn’t turn on. Customer said unit breaker was on. Closed door, Touched keypad, all buttons working. Ran through service mode, no error codes. Valve good, dispenser opened, wash motor good, drain good, heater came on. Tried again, all buttons working. Tried normal wash, good. Tried Quick was, good. Told customer door has to be completely closed for UI to take command. Everything working correctly. Op test ok."
Corey L.
REFRIGERATOR MAYTAG MFI2269VEW1 "Customer complaint there is a noise after using dispenser sometimes, customer and tech ran water and ice from dispenser multiple times, unable to duplicate the problem, unit is operating as designed"
Corey L.
RANGE WHIRLPOOL WFG525S0HS0 Cc that oven shuts off while broiling. Started a broil. Oven cycled on and off like normal.oven temperature control and broil will shit off the element of door is opened too long. Working as designed.
Dan H.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Installed new ice maker , op test good"
Dan H.
WASHER WHIRLPOOL WTW5000DW2 "Customer complaint that when heavy soil cycle is selected the unit goes off balance and there is a banging sound when unit is adding water, unit is level, ran diagnostics no error codes found, banging sound is household pipe rattling when valve is closed, unit is operating as designed"
Corina B.
DISHWASHER MAYTAG MDB4949SHZ0 CC that there is water on the back wall and there is a smell. Found moisture on the back wall of the tub and a a mildew smell. Called t/l Steve Advised customer that unit does not have a fan to remove moisture Or heat to run unit everyday and use afresh tablets to clean unit out. Working as designed.
Corina B.
RANGE KITCHENAID KDRP462LSS08 "Cc there is a noise in bake. Turned oven on to 325 found the cooling fan is loose will need new cooling fan. Will need a new fan. Office to order part ; ordrng 1 W10810687 (blower 18685), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Dan H.
RANGE KITCHENAID KSDB900ESS1 "Customer complaint that temperatures are 75-100 degrees off, started bake for 350 degrees, temperature after preheat at 330 degrees, adjusted temperature offset up 20 degrees, op test good"
Corey L.
WASHER MAYTAG MVWC565FW1 "Customer complaint washer is not completing cycles, it’s been happening off and on off for a year but has gotten worse, ran diagnostics found f8e1 no fill long fill, cleared, inlet water pressure is good, found drain hose installed too far into standing pipe, advised customer drain hose must not go in pipe more than 4.5”, removed hose from pipe to properly install and heard hose separate from water in pipe, zip tied in place about 4” down pipe, ran calibration, op test good"
Corina B.
DRYER AMANA NGD4655EW1 CC that there is a noise. Found the support roller seized. Replaced the support rollers from t/s. Optest ok. ; used 1 4392067 (DRYER REPAIR KIT) from stock
Corina B.
DISHWASHER MAYTAG MDB4949SHZ0 "CC that the silverware and the tub are wet and get mildew. Checked water temp in sink, good. Ran a calibration no codes. Advised cust to run the hot water in the sink. To run a normal cycle on high temp, sanitize and heat dry. Optest ok."
Corey L.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Confirmed damage to doors, replaced frz and left ff door with parts sent, op test good"
Corina B.
RANGE KITCHENAID KGRS505XSS02 "CC that the left front and center burner do not light. Found the center and left front burner are seized. Cust only wants to repair the left front burner. Office to order part ; ordrng 1 WPW10206288 (valve-brnr), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DRYER WHIRLPOOL WGD5000DW3 "CC that there is a rubbing noise. Found the idler pulley, loose. Replaced the dryer repair kit. Optest ok. ; used 1 4392065 (DRYER REPAIR KIT) from stock"
David R.
WASHER WHIRLPOOL WTW5000DW1 Cc unit not stating. Long drain error. Found drain pump not working. Replaced from t/s. Tested in service mode. Op test ok; used 1 W10876600 (PUMP-WATER) from stock
Corey L.
DRYER WHIRLPOOL WGD5000DW3 "Customer complaint there is a noise sometimes when operating, confirmed very light tap here and there during cycle, normal operating sounds, unit is operating as designed"
Dan H.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Customer complaint that unit is freezing food in fresh food section, fresh food section temperature at 41 degrees set to 41 degrees , unit is operating as designed"
Dan H.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint that unit is not cooling, found evaporator frozen solid, defrost heater and bi metal are good unit needs new control; ordrng 1 W11174836 (cntrl-elec)"
Corey L.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Customer complaint freezer light is not working and deli drawer slides too easily and pops open a little more than the one next to it, found frz light switch stuck up from a small amount of moisture, advised customer to open door from middle, drawer is operating as designed"
Corey L.
DRYER MAYTAG MGDB850BQ0 "Customer complaint dryer over the last several months has taken longer and longer to dry and last night it did not dry at all and smelled rotten eggs like a gas smell, gas is still on, lines and connections good, ran timed dry cycle, flame lit, burner cycled off after about 2 minutes, customer has low profile vent and a very long run more than 20 ft, advised customer to have venting cleaned and maintained annually with such a long run, no gas smells, unit is operating as designed"
Dan H.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Customer complaint that unit is not making ice, fresh food section temperature at 54 degrees , freezer section temperature at 33 degrees, found dye running out of high side line from in cabinet, called whirlpool techline spoke to Adrian, refrigerant leak inside of cabinet cannot be repaired, saved tckt"