Appliance Repair in Middleburg Heights, Ohio
for Middleburg Heights, OH
I like these service people!
Ariel - Middleburg Heights, OH
Love that I can track the service technician so I’m not rushing to get home. They even called to say that they were running early and could they move up my appointment.
WILLIAM - Middleburg Heights, OH
Chad did a great job very effociently
LEONARD - Middleburg Heights, OH
Chad is very good tech and nice young man
Mary Lee - Middleburg Heights, OH
Great service. Professional and respectful tech.
KATHRYN - Middleburg Heights, OH
WRB322DMBW00 WHIRLPOOL REFRIGERATOR Light is working in fz section. Advised on switch. Cust want ff door to close on its own. Raised up front of unit and leaned it back slightly. Door now closing. Op test ok. ; Job Cmpltd,
JB705ST3SS GE RANGE Installed element. Op test ok. ; Job Cmpltd
JB705ST3SS GE RANGE Found probe sticking in the hot position for front left burner. Needs burner replaced. Cust will not be home after two p.m. ; ordrng 1 WB30T10133 (radiant element),
KFEG500ESS0 KITCHENAID RANGE Installed element. Op test ok. ; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.