Appliance Repair in Middleburg Heights, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for Middleburg Heights, OH
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Ed - Middleburg Heights, OH
Corina was on time, professional, informative and handled the service concern to our satisfaction. She kept us informed as to the options available and we agreed on a solution that was best for us. Glad Corina was here to handle our service need.
Very informative Tech
Bryan - Middleburg Heights, OH
The Tech was very nice and informative
Refrigerator service
Tom - Middleburg Heights, OH
Dan was very prompt and professional
Great
Patricia - Middleburg Heights, OH
Great service
James - Middleburg Heights, OH
Great Service
Timothy - Middleburg Heights, OH
Quick response
Lorraine - Middleburg Heights, OH
Tom
Tom - Middleburg Heights, OH
Washer repair
Good Experience
Drew - Middleburg Heights, OH
Corina arrived on time, was friendly and knowledgeable. The price was fair. I will definitely call Fred's Appliance for future repairs.
Ryan
Ryan - Middleburg Heights, OH
Gabriel was great!
Great Service
Timothy - Middleburg Heights, OH
Great
Jeff - Middleburg Heights, OH
He was outstanding. Very personable and did a fine job
Good service, pricing to high
David - Middleburg Heights, OH
Fixed problem,
Response from Fred's Appliance Service:
Hello David, Thank you for sharing your review with us. We know it's never any fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We are so happy to hear that David provided good service and got your unit up and running again! Thanks! The Fred's Team
Very professional and knowledgeable.
Carol - Middleburg Heights, OH
Ii was amazed how he checkered for any problems. 15 years ago I worked at Amana in parts and service. David was top notch.
Very good
Cynthia - Middleburg Heights, OH
Rita
Rita - Middleburg Heights, OH
Good
Dryer gas leak
Eric - Middleburg Heights, OH
Corey gave a good explanation of what could be the problem and we are checking further based on his advice.
great service by your tech's
Jeff - Middleburg Heights, OH
Very good service
Rita - Middleburg Heights, OH
Not good
Nelly - Middleburg Heights, OH
Not good.... I called in a work order because my icemaker was not working… Fred’s appliance came out and fixed everything except my icemaker… So far they’ve been here three times… Still no ice… Now I have to call back and have them come out for the fourth time ...I think you’re trying to make a career out of my refrigerator
Response from Fred's Appliance Service:
Hi Nelly! Thanks so much for sharing your service experience with us. We're very sorry for the continued troubles. We know how hard it can be to be without your icemaker. We don't like having multiple trips to the home for reoccuring issues. Know that we want to fix your icemaker for you just as much as you do! We promise. We do see the last time we reported to service this unit, we were unable to duplicate your icemaker issue. Intermittent problems also add a whole host of issues with the diagnostic process. We will be sure to pay very close attention on our next visit to get this problem solved for you. Thanks again for sharing your experience! -The Fred's Team
Brian
Brian - Middleburg Heights, OH
Wonderful job done by tech
Great Service but price for service too high!
Michelle - Middleburg Heights, OH
Although the technician was great, I did find the service call price and the flat labor hour that was charge to be a bit outrageous. It was a $48.00 belt that broke and it cost me $325 to fix. I can understand a service call charge but once the customer gives you the go ahead to fix the issue, that should not apply.
Response from Fred's Appliance Service:
Hi Michelle, Thank you for sharing your experience with us! We have certainly considered a model that removes the service charge if a customer chooses to move forward with the repair. However, that would only cause inflation of labor and/or parts. We find that our model is the most honest. We are able to quote you exactly what the repair will be before we move forward by using a flat rate labor guide. Additionally, by separating the charges, you know exactly what you are paying for. We are so happy to hear your unit is up and running again! Have a great holiday weekend, The Fred's Team
Monogram Refrigerator Repair
Candace - Middleburg Heights, OH
I don’t think the technician encounters my brand of refrigerator often or at all, and there was a bit of a learning curve, but technician was professional, patient and took his time with repair. Refrigerator is back up and running much to my delight.
Fine
Rita - Middleburg Heights, OH
Don’t take customers dissatisfaction personally. A little bit of an angry tone when questioned about something that was not quite resolved. It was not a personal attack whatsoever, so technician should not be angry with customers questions.
Response from Fred's Appliance Service:
Hi Rita, Thank you for submitting your review! We are sorry to hear that we did not provide you with 5 star service. If you are still having a problem with your unit, we would appreciate the opportunity to take another look. Please give us a call at 1-888-45-FREDS and we will be happy to send another technician out to get you all squared away! Thanks! The Fred's Team
Great service
Marilyn - Middleburg Heights, OH
I was impressed with the service person that came to fix my KitchenAid Dishwasher. He s very knowledgeable and did his job in a timely manner. I won't hesitate to recommend Fred's to any of my friends. He was so nice that when I asked a question about my brand new GE Stove with the one burner that doesn't seem to be working and instead of blowing me off he said to make a call to Lowes and schedule another appointment.
Dan H.
WASHER MAYTAG MVWX655DW1 "Customer complaint that unit is not spinning, ran diagnostics found f0e5(off balance) error code, ran manual test cycle for high speed spin, found hub worn out, installed new hub, op test good ; used 1 W10528947 (HUB) from stock"
Dan H.
RANGE WHIRLPOOL WFE550S0HZ "Installed new hinges and receivers, op test good"
Corina B.
WASHER WHIRLPOOL WTW6300WW0 "Could not remove the basket from the tub. The basket would lift so far then get stuck. Tried using detergent and water to loosen the basket up. Called BJ and said two techs could remove the basket. Cust decided to buy new, due to the rust on the inside of the washer and age."
Corina B.
DISHWASHER WHIRLPOOL WDT710PAHB Replaced the heater and pump. Brought one pump back for return. Ran a calibration. Optest ok.
Dan H.
RANGE MAYTAG MER6600FW2 "Customer complaint that oven temperature is too hot, started bake for 350 degrees, temperature after preheat at 360, adjusted temperature offset, op test good"
Dan H.
REFRIGERATOR KITCHENAID KBFN402EPA02 "Customer complaint of frost build up in freezer section and over temperature alarm, found freezer section not closed completely, found door sagging, adjusted door mounts, door seals now, op test good"
Gabriel P.
DISHWASHER WHIRLPOOL WDT910SSYM1 Cc that the unit is not washing. Found error code 7-1 pump motor not starting customer will not repair
Gabriel P.
REFRIGERATOR WHIRLPOOL GI6SDRXXY07 Unit UI not responding also dispenser pad open will need both parts customer will not repair
Corina B.
WASHER WHIRLPOOL WTW8500DC "CC that there is a loud noise in a spin cycle. Found the bearings are worn. Will need a new gearcase. The screw to the rotor is cocked stripping the screw. Will need a gearcase, rotor, stator, screws and the rps. ; ordrng 1 W10752189 (screw) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10811956 (drum assy) and 6 W11027980 (screw)s"
Corina B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 CC that there is water dripping. Found the water dripping is from the evap. Advised cust is normal. Optest ok.
Corina B.
DISHWASHER MAYTAG MDB4949SHZ0 "CC that the unit stopped in mid cycle. No power to the unit. Found the cord not plugged in. Reconnected the plug, started the dishwasher. Optest ok."
Dan H.
REFRIGERATOR GE CFCP1NIZESS "Installed new evaporator fan , op test good"
Dan H.
REFRIGERATOR GE CFCP1NIZESS "Installed new evaporator fan , op test good"
Dan H.
REFRIGERATOR GE CFCP1NIZESS "Customer complaint that unit is making loud noises and fresh food section is not cooling properly, fresh food section temperature at 58 degrees, freezer section temperature at 8 degrees, evaporator fan is barley moving and making a squeaking sound, unit needs new evaporator fan and blade; ordrng 1 WR60X30922 (BLADE) and 1 WR60X10277 (refrigerator evapora), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
REFRIGERATOR KITCHENAID KBFN402EPA02 "Installed new ice maker , op test good"
David R.
WASHER GE GTWN4250D1WS "Cc of noise in spin. Found the shaft assembly was going bad, water leaking from center where seal was at. Verified loud noise. Gave estimate to customer. Customer paid SVC, do not order parts **would need senior tech to assist; ordrng 1 WH01X10302 (washing machine driv ) and 1 WH38X10019 (washing machine shaf ), used 1 SENIORDISCOUNT (senior discount), and 1 SHIPPING (shipping and handling) from stock"
Dan H.
WASHER MAYTAG MHW6630HW0 "Installed new valves, op test good"
Dan H.
WASHER WHIRLPOOL WFW8300SW05 "Installed new control, op test good"
Dan H.
REFRIGERATOR KITCHENAID KBFN402EPA02 "Customer complaint that mullion fell off, confirmed, no damage to mullion heater or mount, reinstalled, op test good"
Dan H.
WASHER MAYTAG MHW6630HW0 "Customer complaint that unit fills up with water and displays flo error, ran diagnostics found f8e1(valve failure) error code, unit needs new valves; ordrng 1 W11316255 (valve) and 1 W11316256 (valve)"
Dan H.
DRYER MAYTAG MEDE200XW1 "Installed new control, op test good"
Dan H.
WASHER WHIRLPOOL WFW8300SW05 "Customer complaint that unit is not starting after running self clean, confirmed, ran diagnostics found f01(eeprom error) error code, unit needs new control; ordrng 1 WPW10525351 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
RANGE WHIRLPOOL WFG550S0HV0 CC that the oven does not light. Found the storage drawer was full of pans and cooking sheets. Removed the sheets from the drawer.oven ignited everything. Took temp 350* after 20 mins.
Corey L.
REFRIGERATOR WHIRLPOOL WRX988SIBM "Customer complaint ff ceiling lights are dim and frz is out, confirmed, frz led failed, replaced with module sent, op test good"
Corina B.
DRYER MAYTAG MEDE200XW1 "f3 e 1 Exhaust Thermistor Open, f3 e6 Moisture Sensor Open. Checked the exhaust temp on high 150* checked the resistance on p14-3 p14-6 5 ohm at 100*, good will need a main control ; ordrng 1 WPW10235613 (cntrl-elec 22053), used 1 SHIPPING (shipping and handling) from stock"
Dan H.
WASHER AMANA NTW4705EW0 "Customer complaint that unit keeps stopping at rinse cycle, confirmed, ran diagnostics found f5e2(lid lock fault), f2e1(stuck key), f7e1(basket speed fault) and f5e1(lid switch fault) error codes, tachometer test shows optical sensor is not reading basket, lid locks and unlocks, unit needs new shifter, found do not working, control is not sending 120vac to drain pump , unit needs new control, customer does not want repair ; ordrng 1 W10913953 (actuator) and 1 W11116502 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
WASHER WHIRLPOOL WTW4850HW1 "CC that the unit will not pass the sensing cycle. Started a cycle on quick wash, went to a wash. The cold water was turned off (the faucet is leaking). Started a normal cycle with clothes, went to wash. Optest ok."
Dan H.
REFRIGERATOR MAYTAG MBR2258XES6 "Installed new evaporator fan motor , op test good"
Dan H.
WASHER MAYTAG MVWB865GW0 "Customer complaint that a piece of cloth is caught under agitator, confirmed, removed, op test good"
Dan H.
REFRIGERATOR MAYTAG MBR2258XES6 "Customer complaint that fresh food section is not cooling, fresh food section temperature at 59 degrees, freezer section temperature at 9 degrees, compressor and condenser fan are running, evaporator fan is not running, evaporator fan motor is receiving 120vac, unit needs new evaporator fan motor; ordrng 1 WPW10128551 (evaporator fan motor), used 1 SHIPPING (shipping and handling) from stock"
Corina B.
RANGE JENN-AIR JIS1450DS2 Rather cooktop trim. Optest ok.
Corina B.
WASHER WHIRLPOOL WTW4850HW1 "CC that quick wash will just stay on sensing. Ran diag F8E1 – NO FILL, LONG FILL. Checked the hot and cold valve, good. Found the drain hose not secured to the sink. Used a zip tie to secure the drain hose. Ran a calibration. Started a quick wash filled and went to wash. Advised cust to use 1-2 tablespoons of he detergent. Optest ok."
Dan H.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Customer complaint that unit is not drying the dishes, ran diagnostics no error codes found, heater is working, unit is operating as designed"
Corina B.
RANGE JENN-AIR JIS1450DS2 "Replaced the module, harness and display. Heated a pot of water. Optest ok. The trim on the right side popped of will not stick back. ; ordrng 1 W10675028 (trim-cktop)"