Appliance Repair in Middleburg Heights, Ohio
for Middleburg Heights, OH
GREG - Middleburg Heights, OH
courteous,understanding & explanation of problem.
JOHN - Middleburg Heights, OH
Excellent service every time....
AMY - Middleburg Heights, OH
I like these service people!
Ariel - Middleburg Heights, OH
Love that I can track the service technician so I’m not rushing to get home. They even called to say that they were running early and could they move up my appointment.
WILLIAM - Middleburg Heights, OH
Chad did a great job very effociently
LSE7806ACE Maytag Dryer Customer complaint of clunking noise, found rollers failed, unit needs new rollers; ordrng 2 12001541 (bearing & roller asy 30.18)s,
MFI2269VEA1 MAYTAG REFRIGERATOR Installed high voltage control board, programmed refrigerator. Refrigerator is now operating properly.; Job Cmpltd
WMH53520CH2 WHIRLPOOL MICROWAVE Installed new microwave door, op test good ; Job Cmpltd
MFI2269VEA1 MAYTAG REFRIGERATOR High voltage board not sending to user interface. Office to order HV board. Needs ASAP.; ordrng 1 WPW10310240 (cntrl-elec), schdld next appmnt for 4/13 FRI
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.