Appliance Repair in Montville, Ohio
for Montville, OH
Done fast , problem solved tx
TERESA - Montville, OH
Whirlpool Refrigerator Cc that unit is not getting cold Frz 4 ff42 Unit needs defrosted has ice build up in freezer Advised customer to defrost unit and if issue remains to call us back
FGHS2631PF4A Frigidaire Refrigerator Cc that unit will not make ice Found ice maker calling for water and can hear valve operating Found ice build up in line to ice maker Cleared ice from water line OP TEST OK
KDTE334GPS0 Kitchenaid Dishwasher Installed drain pump OP TEST OK
KDTE334GPS0 Kitchenaid Dishwasher Cc that unit will not work Found water in tub will not drain Turn drain on just clicks and hums Needs drain pump ; ordrng 1 WPW10531320 (pump-drain),
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.