Appliance Repair in North Olmsted, Ohio
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Local Reviews
for North Olmsted, OH
Powered by Fluid LOCALVery professional and well mannered.
John - North Olmsted, OH
Gab took a step by step approach to finding out what the problem was with our dishwasher. And he fixed it! It was a pleasure to work with him.
Good service
Joan - North Olmsted, OH
Would recommend
great service person awesome
David - North Olmsted, OH
Great service
Patricia - North Olmsted, OH
Technician was very knowledgeable, helpful and friendly! Thanks Mack!
Dishwasher Repair went great
William - North Olmsted, OH
Joan
Joan - North Olmsted, OH
Great service.
Not happy
Richard - North Olmsted, OH
Terrible
Response from Fred's Appliance Service:
Hi Richard, We appreciate you taking the time to submit your review. I do see a note on your job history that your unit is now up and running. We have a make-it-right policy and we would appreciate the opportunity to do just that. If your unit is not working properly, or if there is anything else at all that we can do to make this right for you, please reach out to us! 1-888-45-FREDS. We hope to hear from you soon! Thank you, The Fred's Team
Very competent & knowledgeable
Patricia - North Olmsted, OH
Mac installed the needed components in my washer and was able to answer my questions. Very helpful and polite!
Great service. Tech was excellent!
Walnut - North Olmsted, OH
Very Polite Tech
Amanda - North Olmsted, OH
My technician was very polite and the communication of the company overall was very good. I was not happy with the wait time for the parts and return to my home. I was with no stove for 6 days and the parts were at my home for 4 of those days.
Response from Fred's Appliance Service:
Hi Amanda, Thank you for taking the time to submit your review. We are happy to know that you technician was polite and you had an overall positive experience. We apologize for the delay in getting a technician sent back out to your home. Over the years we have introduced new procedures, like shipping our parts direct to our customers, in order to expedite the service. However, we are still growing our team in order to decrease the time between appointments. We appreciate your patience! Thank you! The Fred's Team
DAVID R. REVIEW
Sandra - North Olmsted, OH
This guy was really nice and professional. Quickly figured out what the problem was and fixed it right away.
Washer Repair
Jill - North Olmsted, OH
I called for washer repair because it was making noise, but still working. After the first two visits, it was no longer working. We went for weeks without a washer which was a hardship, but after all that, it is working better than ever, for which I'm appreciative. I just think it was a very long trip to get here. I trust Fred's and will continue to use them for my appliance repairs. And even knew on this journey that they would get to the bottom of it.
Response from Fred's Appliance Service:
Hi Jill! Thanks so much for taking the time to leave us a review. We're sorry we got tripped up a bit. Sometimes, machines do get the best of us! But, we will prevail!! haha. Thanks again for the kind comments. Have a great Turkey Day! -The Fred's Team
DAVID R. REVIEW
Sandra - North Olmsted, OH
Great service
David - North Olmsted, OH
Would highly recommend to someone was very professional
Great service-very professional
Margie - North Olmsted, OH
Gabriel roxks'
So happy!
Dolores - North Olmsted, OH
We were so very pleased to receive a service call so quickly after our dishwasher broke! Your technician was very knowledgeable, and because he had the broken seal on his truck, was able to diagnose and complete the repair within a couple of hours. We’re, as usual, very happy with Fred’s!
Dryer repair
Kelly - North Olmsted, OH
Great service! Friendly and Knowledgeable service technician!
Great Service
Sharon - North Olmsted, OH
appointment
Norman - North Olmsted, OH
got an appointment very quickly
Great service and prompt
Bob - North Olmsted, OH
Good Seervice @ Fair Price
Ron - North Olmsted, OH
Mac arrived within the expected window, got right to work, and diagnosed the problem. The fix was simple and he went on his way.
A+
Diane - North Olmsted, OH
Happy with our experience from start to finish. If only these appliances performed like Fred's service. 2nd time having a Freds technician solve an issue for us. Both times they were on time, professional, knowledgeable, and personable. Highly recommended.
Great service
ANGI - North Olmsted, OH
Very easy
Margaret
MARGARET - North Olmsted, OH
The repair person was very knowledgeable,
Great service
JOHN - North Olmsted, OH
Cory cam out from Fred's appliance, to see what was wrong with our new dishwasher. He tested it and found that the motor was bad. He ordered it and then Macaulay came out and installed the new motor in less then 30 minutes, checked to make sure it worked, which it did. Very nice to have professional techs come out to fix the problem
David R.
WASHER MAYTAG MHW3505FW0 "No error codes. Passed service test. Basket is moving freely by its self. On tech sheet followed test #3 motor circuit, tested motor harness and all in range, reading 13.4 has to be between 6-20 resistance. Op test ok."
David R.
REFRIGERATOR MAYTAG MRT118FFFH01 "Unit is in a non heated garage. Checked freezer 15* freezing food, FF at 32*. Checked compressor, used started from t/s, compressor is warm and resistance checks good, frost on Evap. Being the cold temp in garage compressor will kick on when it feels the temp is getting to high in refrigerator. Op test ok****Customer can contact Maytag with questions about temperature for unit.; used 1 8201786 (STARTER) from stock"
Macaulay G.
RANGE WHIRLPOOL WFG525S0HV0 Pin in hinge is completely broken. Office to order hinge.; ordrng 1 WPW10299224 (hinge-door)
Macaulay G.
WASHER WHIRLPOOL WTW4816FW2 Found bolt to agitator was loosening on its own. Used thread lock to keep bolt in place and tightened up. All tested ok.
David R.
DISHWASHER WHIRLPOOL KUDC10FXSS6 "Cc dispenser not opening, drain motor has been staying on intermittently when dishes are done, dishes intermittently washes or not. Ran normal cycle a couple times, pump motor making noise before starting up, dispenser opened and other times did not. Ordering control, sump assembly, drain pump and dispenser.; ordrng 1 W11035586 (cntrl-elec) and 1 WPW10304408 (dispenser) and 1 WPW10348269 (drain pump) and 1 WPW10780877 (pump&motor)"
David R.
DISHWASHER WHIRLPOOL WDF520PADW7 "Cc water leaking everywhere. Took off bottom cover. Check to make sure everything was tight and not loose. Checked under sink to make sure drain hose wasn’t plugged up. Checked door seal. Leveled out feet. Ran cycle, nothing leaking. Op test ok."
Gabriel P.
DISHWASHER KITCHENAID WDT970SAHZ0 "got underneath dishwasher found inlet water line leaking when it was install it was lap side it which mean found it crooked I on screw it down and also found washer broken customer had on put it in and screw inlet back,ran normal cycle and it did not leak show customer video recording for few minutes to prove that it was not leaking no more,took few pics from this job I believe it was a bad install but it been corrected,opt test ok"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Replaced pantry door control. Made no difference in function. Harness to board is damaged. Office to order pantry door.; ordrng 1 W10815674 (dor-fip ss)
Macaulay G.
DISHWASHER WHIRLPOOL WDT720PADB1 "Replaced main control, control panel, and and dispenser. All tested ok."
Corina B.
RANGE KITCHENAID KERS202BSS0 "CC that the oven caught fire. Checked the bake element, good. Checked the broil element. Checked the wires, good. Checked the control for burn marks, good. Checked the cooktop, good. Checked the power from the outlet correct. Terminal block, good. Heated oven to 350* waited 20 min. Temp is at 450*. Will need a new control. Called safety Natalie file # 7723953743"
Macaulay G.
DRYER MAYTAG MEDC200XW1 Replaced rear drum seal. All tested ok.
Macaulay G.
WASHER WHIRLPOOL WTW5000DW1 Washer not filling with cold water. No errors in diagnostics. Hoses and shut offs tested ok. Ran calibration cycle. Filing properly now.
Corina B.
DISHWASHER MAYTAG MDB4949SDM2 CC that the gasket in the dispenser has fallen off. Will need a new dispenser. Cust does not want to repair
Macaulay G.
DISHWASHER WHIRLPOOL WDT720PADB1 "Control is not sending voltage to valve. Console is not responding on the start key. Dispenser is not releasing rinse aid. Office to order console, control, and dispenser.; ordrng 1 W10751502 (elect control board) and 1 W10838676 (panel-cntl) and 1 WPW10671905 (dispenser)"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Control WPW10675033 and 2 interface boards W11036562 need returned for refund. Spoke with Bruce at Whirlpool, he instructed to disconnect deli board. Found deli board corroded. Office to order deli board.; ordrng 1 WPW10677119 (cntrl-elec)"
Macaulay G.
DRYER MAYTAG MEDC200XW1 "Rear rollers are rubbing and making noise. Replaced both from truck stock. Also, drum seal is worn to the metal of the drum. Office to order seal.; ordrng 1 W10612022 (rear drum seal 41.70), used 1 SHIPPING (SHIPPING AND HANDLING), and 2 WPW10314173XXX (USE KIT PART4392067) from stock"
Gabriel P.
LAUNDRY CENTER WHIRLPOOL WTW8200YW0 "Replace part listed,opt test ok"
Gabriel P.
LAUNDRY CENTER WHIRLPOOL WTW8200YW0 "Left hinge is bad,ordering ; ordrng 1 WPW10305277 (hinge)"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Replaced control. Tech line advised to replace interface as well. Office to order interface.; ordrng 1 W11036562 (cntrl-elec)
David R.
DISHWASHER WHIRLPOOL KDFE104DWH5 "Water coming into unit, washing. Dispenser problems, not opening. Found it would get caught up on seal and not be able to open, replaced with dispenser from t/s. Tested. Op test ok.; used 1 W10861000 (DISPENSER-DISHWASHER) from stock"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Reordering control. One that was sent was not turning on compressor.; ordrng 1 WPW10675033 (cntrl-elec)
Macaulay G.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "User interface was not needed. Called tech line and spoke with Andrew. He instructed to replace main board. Office to order main control board. Also, please send return label for interface.; ordrng 1 WPW10675033 (cntrl-elec)"
Gabriel P.
DISHWASHER MAYTAG MDBH965AWS "Found burn spots on ui customer will need a user interface,giving estimate he will call his house insurance if they would cover repair and office do not order parts onless contact with insurance ; ordrng 1 6-919836 (panel-con 301.52), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
David R.
DRYER MAYTAG MEDX655DW1 "Replaced timer, pulley and belt. Tested. Op test ok."
Corey L.
WASHER MAYTAG MVWB835DW1 "Installed new control, ran verification cycle, started wash cycle, unit filled and advanced to wash, op test good"
Corey L.
DISHWASHER WHIRLPOOL KDFE104DSS2 "Customer complaint dishwasher not running, confirmed, found outlet not sending power, moved to outlet next to original outlet op test good"
Corey L.
WASHER GE WPRE6100G2WT "Customer complaint unit doesn’t seem to be spinning clothes out all the way, ran drain and spin cycle, unit spun, started light wash to fill basket, drained, drain hose is clear, unit has standing pipe with only 1/4” gap at inlet, may be slowing draining process, pressure hose is clear, suspension and belt is good, inverter green led flashing 1 sec on then 1 off, advised customer max load size is 6-7 bath towels and only need 1-2 tbsp of an he detergent"
Macaulay G.
REFRIGERATOR WHIRLPOOL WRV986FDEM00 "Unit has no lights in either compartment. Ice and water dispenser are not working. User interface is not registering results of tests in diagnostics. Office to order user interface.; ordrng 1 W11036562 (cntrl-elec 259.04), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Corina B.
DRYER AMANA NED4655EW1 "CC that it takes 2-3 cycles to dry clothes. Customer has foil style vent advised the customer that it’s a potential fire hazard to replace with a semi rigid or rigid vent. Checked outside vent, good air flow."
Corey L.
WASHER MAYTAG MVWB835DW1 "Customer complaint washer won’t fill and won’t spin, ran diagnostics no codes, ran high spin test, unit spun, pressure hose is clear, ran calibration, customer says it doesn’t fill up on deep water, ran deep water wash, unit filled until top of agitator then advanced to wash, unit washed and then drained, good amount of suds drained out from unit, advised only to use 1-2 tbsp on an he detergent, if problem continues order control W11111453"
Corey L.
DISHWASHER WHIRLPOOL WDF310PAAB3 "Customer complaint dishwasher not getting dishes clean, found drain tube clogged at garbage disposal drain inlet, shook hose and obstruction came out in one chunk, reattached, water is now able to drain properly, only charging svc"
David R.
DRYER MAYTAG MEDX655DW1 "Customer complaint that dryer isn’t timing out and not turning off by itself, has to manually turn it off. Squeaking noise. Heat is working. Ordering timer, belt and pulley assembly.; ordrng 1 WP691366 (pulley-idr) and 1 WPW10198086 (belt) and 1 WPW10642928 (timer)"
Macaulay G.
DISHWASHER KITCHENAID KUDS35FXSS8 Unit is not pressurizing water enough to clean top rack of dishes. Sump motor would need replaced. Customer paid service charge and does not want repaired.
Macaulay G.
WASHER MAYTAG MVWC565FW1 Replaced capacitor and control. Ran calibration cycle. All tested ok.