Appliance Repair in North Olmsted, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for North Olmsted, OH
Cristen - North Olmsted, OH
Friendly, knowledgeable, and respectful
Brad - North Olmsted, OH
Great service, knowledgeable, courteous & efficient.
Bob - North Olmsted, OH
Would work & refer people
good service, called in advance
David - North Olmsted, OH
the service from Fred,s was great. Came when they were supposed to and called ahead of time.
Richard - North Olmsted, OH
Juan - North Olmsted, OH
Stuart - North Olmsted, OH
great feedback from tech.
Paul - North Olmsted, OH
Regina - North Olmsted, OH
Andrea - North Olmsted, OH
Thomas - North Olmsted, OH
Cheryl - North Olmsted, OH
James - North Olmsted, OH
Such a nice gentleman and knows what he is doing.
Kelly - North Olmsted, OH
Friendly efficient service!
Nanette - North Olmsted, OH
Corina was great at listening to my concerns and quickly diagnosed the problem. She worked efficiently and was extremely pleasant while repairing my dryer. I would be very comfortable having her in my home for any future repairs!
Couldn't do better
Michael - North Olmsted, OH
Gabriel was just great! Very professional. Found the problem, ordered the part and fixed it. He is an asset to Fred's.
James - North Olmsted, OH
Dorothy - North Olmsted, OH
It was great!9
Breann - North Olmsted, OH
Patricia - North Olmsted, OH
Corina, as far as I know, did a fine job replacing the interface. However, I was SHOCKED to see a comment she wrote that my washer and dryer are located in a bathroom. This is not true! You can see on the blueprint and the room setup that they are in a separate room adjacent to the bathroom. She said this is a high humidity area but the hygrometer in the area says the humidity is 35%! There is a bathtub she could see I use as a clothes hamper. So there is no bath water or showering in the area! It is NOT a high humidity area. I keep things lower in humidity as I am highly allergic to mold and mildew. I do not think a repair person should be allowed to judge the humidity of a room based on inference. I think it is likely washers located in basements are possibly in higher humidity areas. I think what she wrote is to make you think I contribute to the problems my washer has but I do NOT!
Response from Fred's Appliance Service:
Hi Patricia! Thanks so much for dropping our team a line. We appreciate it! After careful review of your records and speaking with the technicians involved we'd like to share some information with you. We've noticed that you're having some recurring issues with your washer. Often times, this is in direct result of the product's environment. We never like being the bearer of bad news, but our field technicians are trained to carefully review the product's environment, especially in the event you're having recurring issues with a product. We also have found signs of high moisture inside your product that has further led us to conclude the plausibility of the bathroom humidity potentially causing issues. We know that sometimes it's an outcome that's not thrilling, but please don't construe this as we're being accusatory in any way. Our ultimate goal is to solve your appliance issues, and ultimately try to prevent them from happening again. Thanks again for sharing your experience with our team, and have a great week. -The Fred's Team
Mary - North Olmsted, OH
Experience with service call
Maura - North Olmsted, OH
Friendly, professional representative. Service was great. Appointment was very timely.
On time, very courteous,and professional.
Diana - North Olmsted, OH
Nice friendly young man. Kept me informed of what he was doing.
Great warranty service
Lawrence - North Olmsted, OH
Sam - North Olmsted, OH
WASHER MAYTAG A712 "CC that the unit will not drain or finish a cycle. Found the lid switch not hitting the lid. Started a cycle, filled, agitated and spin out. Will need a new lid switch. ; ordrng 1 W10820036 (Switch), used 1 undefined (Shipping) from stock"
WASHER MAYTAG MVWB835DW5 Replaced parts. Ran diagnostics test 51/52. Good. Found some blue residue on control board (took pics). Residue came from above leaking from customers pipe. Took pics to document. Unit is working good. Op test ok
WASHER AMANA NTW4516FW3 Replaced the motor and stretch spring. Started a spin cycle. Optest ok.
REFRIGERATOR WHIRLPOOL WRF560SMYW04 "Cc ice on bottom of freezer. Went to back and pulled off duck bill, water rushed out. Duck bill was clogged, cleared. Made sure no other blockages. Good. Op test ok; used 1 SENIORDISCOUNT (senior discount) from stock"
REFRIGERATOR MAYTAG MFI2568AES "CC that the door flap to the ice. Will need a main control. Cust can install the part. Cust does know there could be a core and knows what to do to return the control. ; ordrng 1 W10890094 (cntrl-elec), used 1 SHIPPING (shipping and handling) from stock"
WASHER AMANA NTW4516FW3 CC that there is a noise in a spin cycle. Ran diag no codes. Ran a manual agitate no noise. A spin a loud squealing noise. Called t/l Ed to stretch the splutch spring and to replace the motor. ; ordrng 1 W10890624 (motor-drve)
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Customer found out what’s wrong with freezer icemaker and fix it but he still had me diagnose it anyway everything working good
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replace parts, opt test ok"
WASHER MAYTAG MVWX655DW2 "Cc unit not working, also relayed that water got into basement recently. Got here today, customer presses start and was working. Took load out, unplugged for a minute, checked error codes, motor and shifter error codes. Looked underneath, water damage to components and lower wiring harness. Ran through tech sheet for components, control not sending 120 down to components, shifter out of range and motor windings test open. Will need control, motor, shifter, cap, drive pulley.**requesting double labor ; ordrng 1 W10721967 (drive pulley) and 1 W10885487 (motor-drve) and 1 W10913953 (actuator) and 1 W11255099 (LOWER HARNESS) and 1 W11419215 (CONTROL) and 1 W11428524 (CAP)"
REFRIGERATOR KITCHENAID KRMF706ESS00 "Replaced parts. Tested, fan is good, no noise. Give 24 hours to return to normal temps. Op test ok"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Water is entraining unit. Wash motor not starting. 4-3 error code for wash motor. Replaced off t/s. Ran diagnostics. Op test ok; used 1 W11085683 (PUMP&MOTOR) from stock
DRYER WHIRLPOOL GEW9200LW1 "Found belt broken replace kit from truck stock ,opt test ok; used 1 4392067 (DRYER REPAIR KIT), and 1 SENIORDISCOUNT (senior discount) from stock"
REFRIGERATOR KITCHENAID KRMF706ESS00 "Cc of noise from FZ. Customer also said she had problems with the light not coming on or water dispenser, but said everything has been working the past couple of days. Confirmed buzzing sound coming from Fan Motor. No ice or frost binding up fan. Same part replaced within year warranty ; ordrng 1 W11109595 (motor-evap)"
WASHER MAYTAG MVWB835DW5 "Cc unit was not turning on, At one point unit turned on by itself displaying F3E1 pressure system fault and was draining, customer also got F6E2 communication code. Also found F9E2, and F0E5 off balance error codes. Plugged unit in, lid unlocked, ran test 51/52. Ran normally and all components working. Checked to make sure pressure hose was good. Ordering control and UI control.; ordrng 1 W11112656 (console) and 1 W11400681 (CONTROL)"
WASHER MAYTAG MVWB835DW1 "Replace controls,ran calibration and auto test pass,opt test ok"
DISHWASHER WHIRLPOOL WDTA50SAHV0 "Replaced part, ran test diagnostics. Good op test ok."
DISHWASHER WHIRLPOOL WDT730PAHB0 Replaced the main control and UI. Ran calibration op test ok
REFRIGERATOR KITCHENAID KFIS29PBMS03 Replaced the control and ui. Optest ok.
WASHER MAYTAG MVWB835DW1 "Found error codes f6e2 lost communication and f6 e3 ,will need both control board they will not fix"
WASHER MAYTAG MVWC565FW2 Cc that she cut herself when she put her finger between ring cover check ring is built as designed advise customer to not put hands inside there they have a claim on unit took pictures of ring is opt test ok
REFRIGERATOR KITCHENAID KFIS29PBMS03 CC that the unit is not cooling. Fz 5* ff 50* checked fz evap good frost pattern. Ran diag fans and compressor are running. Will need a main control and ui. ; ordrng 1 W10878992 (cntrl-elec)
DISHWASHER WHIRLPOOL WDT730PAHB0 Found no error code unit keeps shutting of check voltage 120 to control I have seen same issue previously on other dishwasher ordering controls first time ran calibration it started second time and third it wouldn’t start but control had 120 v ; ordrng 1 W11028004 (wire) and 1 W11305308 (cntrl-elec) and 1 W11368911 (UI CONTROL )
DISHWASHER KITCHENAID KDFE104DSS5 Replaced parts. Tested. Good. Op test ok
RANGE WHIRLPOOL WEE745H0FS2 "Cc of oven not working. Also said she just had a power outage and wires down. Found harness and cord burnt at terminals. Replaced wires and cord. Tested bake and broil. Both good. Op test ok.; used 1 8171385RC (3 PRONG RANGE CORD), and 1 W11416047 (TERM BLOCK KIT - RANGE) from stock"
DISHWASHER WHIRLPOOL WDT730PAHZ0 Replaced the vent. Ran a calibration. Optest ok
DISHWASHER KITCHENAID KDTE334GPS0 "Replaced dispenser, tested. Good. Op test ok"
REFRIGERATOR WHIRLPOOL KFIS29PBMS03 "Replaced the ice maker,heater and main control. Left door mullion rail does not open, where it hits the rt hand. Will need a mullion rail. Brought core back for return ; ordrng 1 W10806457 (rail-mulln)"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Replace track and racks,opt test ok"
DRYER MAYTAG MED6630HC0 "Installed thermistor and sensor harness, op test good"
REFRIGERATOR WHIRLPOOL KFIS29PBMS03 "CC that the unit is not making ice. Ran test 56 e2 the switch in the ice maker is not working correctly. Ice maker will not cycle, in test 45. fill valve is frozen. Will need a new ice maker and control. ; ordrng 1 W11380560 (CONTROL ) and 1 WPW10764668 (ice maker)"
WASHER MAYTAG MVWB835DW3 CC that the unit has an f6e2 code. Ran diag F6e2 Communication Error: UI Cannot Hear ACU. Ran an encoder test passed. Ran test 1 the main control has malfunction. Will need a new control.
REFRIGERATOR AMANA ABB1921BRM00 "Cc not cooling. FF is 60, FZ is 0, damper is working correctly. Frost all over evap, not defrosting. Tested heater, good. Tested bi metal and heater circuit from connector on control, good. Control not sending volts down to defrost circuit . Will need new control. Customer paid SVC. calling to see if she can get parts/labor covered. Do not order parts for now.; ordrng 1 WPW10503278 (refer elect cont brd), used 1 SHIPPING (shipping and handling) from stock"
DRYER MAYTAG MED6630HC0 "Customer complaint that unit does not dry, ran diagnostics found f3e1(exhaust thermistor open or shorted ) error code, thermistor tests good, unit needs new control ; ordrng 1 W11350213 (CNTRL)"
RANGE WHIRLPOOL WFE550S0HZ1 "Customer complaint oven and broil not working, confirmed found red wire at terminal block arched and disconnected from prong at terminal block, replaced wires term. Block and 3 prong cord with stress relief, op test good; used 1 W11134843 (HARNESS MAIN SURPLUS), 1 PT500L (3 PRONG DRYER CORD), and 1 WPW10245259XXX (XXX DO NOT RESTOCK XXX) from stock"