Appliance Repair in North Olmsted, Ohio
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for North Olmsted, OH
Sharon - North Olmsted, OH
Norman - North Olmsted, OH
got an appointment very quickly
Great service and prompt
Bob - North Olmsted, OH
Good Seervice @ Fair Price
Ron - North Olmsted, OH
Mac arrived within the expected window, got right to work, and diagnosed the problem. The fix was simple and he went on his way.
Diane - North Olmsted, OH
Happy with our experience from start to finish. If only these appliances performed like Fred's service. 2nd time having a Freds technician solve an issue for us. Both times they were on time, professional, knowledgeable, and personable. Highly recommended.
ANGI - North Olmsted, OH
MARGARET - North Olmsted, OH
The repair person was very knowledgeable,
JOHN - North Olmsted, OH
Cory cam out from Fred's appliance, to see what was wrong with our new dishwasher. He tested it and found that the motor was bad. He ordered it and then Macaulay came out and installed the new motor in less then 30 minutes, checked to make sure it worked, which it did. Very nice to have professional techs come out to fix the problem
Finally my dryer is fixed
HALEMA - North Olmsted, OH
Overall Excellent service and we are thrilled my dryer has been repaired.A new dryer that has been seen by geek squad but hasn’t worked well through several visits until today. Thank you
PHIL - North Olmsted, OH
Would recommend and use!
SUE - North Olmsted, OH
Great Customer Service !
Pat - North Olmsted, OH
Mac was here on time; he was knowledgeable, efficient and courteous. He fixed our freezer issue and also gave us some great tips on freezer usage and warranty concerns. The automated scheduling reminder service is terrific !
Great service and extraordinary serviceman!
Gail - North Olmsted, OH
Macaulay Gearin was polite, knowlegeable, and efficient! We will request him whenever we need appliance serve in the future, and will recommend him to friends and neighbors. We continue to be impressed with Fred’s Appliance repair experiences - booking, tracking, personnel and charges.
Response from Fred's Appliance Service:
Hi Gail, Thanks for sharing! We know how frustrating it can be to have an appliance that you use daily to break down, so, we do our best to make the process as efficient as possible. We are looking to future technology to help us with this by providing real-time tracking of technician locations the day of your appointment and providing multiple outlets (phone, email, online web forms) to communicate with our customers. We're so happy to hear that this was helpful for you! Thank you, The Fred's Team
LES - North Olmsted, OH
Excellent service. Brian, service tech, very professional.
DANIEL - North Olmsted, OH
Technicians are first rate
Great service he knew exactly what was wrong fixed it with no time very polite and respectful!
Amal - North Olmsted, OH
Great service, fantastic repair
Jon - North Olmsted, OH
Good experience repairing my Maytag
Patricia - North Olmsted, OH
Brian arrived on time and was very pleasant and considerate. He went to work, replaced needed components, tested the machine and did more work and retested. Brian also stabilized the machine which was off balance. He answered my questions politely and left the area neat and clean. The machine sits on a new vinyl floor which I was concerned could be damaged when moving the machine as was necessary. The floor is fine as best I can see which I really appreciate.
Response from Fred's Appliance Service:
Hi Patricia, Thanks for sharing your experience with us! It is nice to hear that Brian was professional, educational, and considerate of the flooring in your home. We hope you are enjoying your unit being up and running again! Have a great week! The Fred's Team
E - North Olmsted, OH
Technicians very knowledgeable and friendly.
VIOLET - North Olmsted, OH
DIANE - North Olmsted, OH
Both gentlemen were very friendly and new there jobs very well. I would request them again if I had any appliance problems.
MARYPlank - North Olmsted, OH
Fantastic service. The person who answered my call yesterday was extremely friendly and kind! The team that came to the house was fabulous. I do want to take an extra moment to share our appreciation for Macauley’s superb professionalism, work, explanation, and knowledge. We are going to renovate our kitchen. We plan to use Fred’s for our appliances based solely on our experience with your team.
Response from Fred's Appliance Service:
Hi Mary, Thank you so much for sharing your feedback. It is always so nice to hear great things about our team here at Fred's! We will certainly share your compliments of Mac with the entire team. We are happy that your unit is up and running again. Best of luck with your renovation! Thank you, The Fred's Team
DONALD - North Olmsted, OH
Great Service. But the work was a bit pricey.
MARILYN - North Olmsted, OH
A little on the Expensive side. Great service, tho.
Response from Fred's Appliance Service:
Hi Marilyn, Thank you for taking the time to share your feedback! We are glad you were pleased with the service. We frequently evaluate our pricing to ensure it's fair to our customers. However, I will forward this information to management so we can re-evaluate again soon! Thanks so much! The Fred's Team
Good service. Disappointed with garbage left in my driveway
Nora - North Olmsted, OH
DRYER MAYTAG MEDC215EW1 "Idler pulley was bad replace also wasn’t level is level now theres something with her floors when move dryer to a different spot it won’t tumble,so place it where it wasn’t tumbling other then that opt test ok ,also new roller put in before are ok"
WASHER KENMORE 110.477018 "Found belt slipping, op test ok, office to credit customer back for spring and shock absorber. Tech took unused parts. Set down mitigation mat.; saved tckt"
REFRIGERATOR WHIRLPOOL WRF535SMHZ01 "Buzzing sound coming from damper ordering new,spoke to maddie she found pop customer has manufacture warranty ; ordrng 1 WPW10594330 (control)"
DRYER WHIRLPOOL MED8200FC0 Could not find any issues with unit.
MICROWAVE GE JVM140G001 No power to outlet. Needs electrician.; used 1 SENIORDISCOUNT (SENIORDISCOUNT) from stock
WASHER KENMORE 110.477018 "Checked washer, found only common wear items may eventually need replaced. Customer only doing service for today, put together quote only, parts are not to be ordered unless prepaid.; ordrng 1 W10015830 (shock absorber) and 1 W10116915 (belt,drive) and 1 W10127411 (spring), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
REFRIGERATOR KITCHENAID KFIS29BBWH02 "Claimed old refrigerant. Removed compressor and fresh food evaporator. Installed new compressor, evaporator, and dye drier from truck stock.. Pulled vacuum for 15 minutes and held for 15 minutes. Charged with 5.5 ounces of R134a. All tested ok.; used 1 WPW10143759 (DRIER) from stock"
DRYER WHIRLPOOL WED4815EW1 Found that neutral wire was touch L1 power. Corrected issue. Tested ok.
WASHER MAYTAG MVWC400XW2 Not completely shifting into spin on larger loads. Had error for shifter and speed sensor. Replaced actuator from truck stock. Calibrated and tested ok. Put mitigation mat under washer.; used 1 WPW10006355 (ACTUATOR) from stock
WASHER WHIRLPOOL WFW8740DW0 "Found error F5E2 for door lock. Lock tested ok. Unit is draining properly. Ran through automatic test ok. Found leveling foot was loose, causing unit to tilt. All function of washer are normal. Put mitigation mat under washer."
REFRIGERATOR WHIRLPOOL WRS571CIHB00 "Complaint of noise. Advised customer of air damper opening and closing, will make rotating noise. Op test ok."
REFRIGERATOR MAYTAG MFF2258DEH01 "Found slight amount of frost by freezer door switch. Cleared frost. Applied 442338 silicone around door frame, and made sure seal was fitted correctly. Set down mitigation mat."
REFRIGERATOR KITCHENAID KFIS29BBWH02 Unit has a fresh food evaporator leak. Has leaked enough that compressor is noisy. Office to order compressor and evaporator. ; ordrng 1 W10276644 (compressor) and 1 W11116006 (evaporator)
RANGE GAS KITCHENAID KGRS205TSS "Set oven on bake 375*. Got up in temperature, bake element glowing. Put on HI broil. Element glowing and functioning correct. Op test ok"
REFRIGERATOR KITCHENAID KRFF302EWH01 Found no issues. Put mitigation mat under refrigerator.
REFRIGERATOR WHIRLPOOL ED2KVEXVQ01 "Installed new bracket and spacer, op test good, repair was a courtesy approved by AB, no payment collected"
DRYER MAYTAG MEDC215EW1 "Found bad vibration while running, caused by rollers. Replaced support rollers. All tested ok."
RANGE WHIRLPOOL WFE520S0FS1 "Customer still under manufacture warranty ,range wasn’t level properly left leg was more down then the right leg,that’s why drawer was not opening right or closing fix the issue show customer,opt test ok"
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Replaced drawer slides. Tested drawer, closing properly with spring action at the end. Optest ok.."
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found pins for sump motor were not making contact at motor. Corrected wiring issue. All tested ok. Put mitigation mat under dishwasher.
REFRIGERATOR AMANA ABB1921BRB00 "CC that there is frosting issue in freezer. Last tech sealed liner in freezer, but there are still large liner gaps in ff compartment. Any air leak in either compartment will cause frosting as the air gets circulated throughout both compartments.. Used adhesive from t/s to seal ff liner . Freezer door closing properly and also this unit does not have drawer slides that might be sticking. No other leaks found. Op test ok.; used 1 W10841140 (ADHESIVE ) from stock"
REFRIGERATOR WHIRLPOOL ED2KVEXVQ01 "Arrived today, customer wanted two techs out for documentation purposes. Very unhappy with process of communication. Went over the details of what happened on first visit with customer. Misdiagnosed about the plumber, just needed a new switch for the water dispenser. When here the first visit, took off dispenser panel. Found water dispenser switch, ohm out and found that was the problem. At this point already closed the job because of misdiagnosis. Customer already paid service call, was going to buy switch WP2162361 on amazon and install himself.As of today (refer to pictures) water dispenser is working with new switch but the bracket to hold it in place was previously broke. Tech (David) didn’t catch that. So customer had to rig the switch with tape/objects to keep in place (refer to pictures). Needs new bracket WP2180226 and spacer for switch WP625834; saved tckt"
REFRIGERATOR WHIRLPOOL ED2KVEXVQ01 "Customer complaint that the process was handled poorly, that if the bracket was broke tech should have been able to see it, customer needs WP2180226 $13.72 bracket, advised customer office will be in contact with them for the proceeding steps, see DR pvr for pics; saved tckt"
REFRIGERATOR AMANA ABB1921BRB00 "Customer complaint of frosting in freezer to the point of freezing light switch closed says it’s happened four times now, when tech arrived there was no frost or even any condensation in ff or frz sections, ff temp 37, frz 7, found small gaps around frz dr frame, used adhesive from ts to fill gaps, customer not happy with diagnosis plans to call wpl ; used 1 8201711 (ADHESIVE) from stock"
RANGE WHIRLPOOL AER6303MFS1 Replaced control. tested oven. Op test ok. Brought back core for return.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found freezer frosted up due to air leak. Drawer glides are sticking causing drawer to not close tight. Will replace slides.. Office to order parts.; ordrng 1 WPW10397635 (SLIDE) and 1 WPW10397636 (SLIDE)
DRYER WHIRLPOOL WGD4815EW2 Replaced drum and motor. All tested ok.
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 Drain grommet was clogged replaced with p trap drain from truck stock. Part is covered by special project S38253. ; used 1 W10619951 (TUBE-DRAIN) from stock
REFRIGERATOR WHIRLPOOL WRF560SEYM05 Found ice maker shut off broken and drain line frozen. Cleared line and replaced ice maker. Op test ok. ; used 1 4317943 (ICEMAKER) from stock
REFRIGERATOR WHIRLPOOL ED2KVEXVQ01 "Not dispensing water. Checked main water line, self tapping valve needs to be replaced by plumber. Op test ok."
RANGE WHIRLPOOL AER6303MFS1 "Found UI panel not responding. Checked line voltage at terminal block. 120, 240 .. 240 volts on control. Will need new control. Office to order parts. Customer needs after 12 if poss.; ordrng 1 W10904904 (CONTROL)"
DRYER WHIRLPOOL WGD4815EW2 Drum is warped and causing too much tension on motor which is causing motor to overheat and shut off. Customer has been dealing with multiple issues from this unit since it was purchased. Office to order motor and drum.; ordrng 1 279827 (motor!dryer) and 1 W10899578 (drum)
REFRIGERATOR MAYTAG MFF2258DEH01 "Tried contact numbers, one person answered, said she did not know about the appointment? No answer at the door. Left tag on door."
DISHWASHER KITCHENAID KUDC10FXSS5 "Customer complaint of a louder noise than before during operation, started drain pump, drain sounded a little rough, found a couple chucks of glass on right above filter screen, started 1hr wash, let unit fill and start wash motor, canceled to drain out, heard the toughness of the drain pump disappear, drain has flushed out obstructions, advised customer only to wash dishwasher safe glassware, op test good"