Appliance Repair in North Olmsted, Ohio
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Local Reviews
for North Olmsted, OH
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Joseph - North Olmsted, OH
Paul P was very friendly and very knowledgeable. Explained the service process every step of the way. Pleasure to do business with him and Fred's Appliance Service.
Knowledgeable service tech! Was very pleased having a woman tech in an industry that has been men dominated. Very knowledgeable and honest!!
Sue - North Olmsted, OH
Expert Repair
Patricia - North Olmsted, OH
My washer now can do what it is supposed to do! Very pleasant, considerate service technician!
Thanks!
N.O. resident - North Olmsted, OH
Corina did a great job diagnosing my ice maker's issues. She explained everything and fixed the problem!
Great Service
Marsha - North Olmsted, OH
Friendly and knowledgeable
Very professional and well mannered.
John - North Olmsted, OH
Gab took a step by step approach to finding out what the problem was with our dishwasher. And he fixed it! It was a pleasure to work with him.
Good service
Joan - North Olmsted, OH
Would recommend
great service person awesome
David - North Olmsted, OH
Great service
Patricia - North Olmsted, OH
Technician was very knowledgeable, helpful and friendly! Thanks Mack!
Dishwasher Repair went great
William - North Olmsted, OH
Joan
Joan - North Olmsted, OH
Great service.
Not happy
Richard - North Olmsted, OH
Terrible
Response from Fred's Appliance Service:
Hi Richard, We appreciate you taking the time to submit your review. I do see a note on your job history that your unit is now up and running. We have a make-it-right policy and we would appreciate the opportunity to do just that. If your unit is not working properly, or if there is anything else at all that we can do to make this right for you, please reach out to us! 1-888-45-FREDS. We hope to hear from you soon! Thank you, The Fred's Team
Very competent & knowledgeable
Patricia - North Olmsted, OH
Mac installed the needed components in my washer and was able to answer my questions. Very helpful and polite!
Great service. Tech was excellent!
Walnut - North Olmsted, OH
Very Polite Tech
Amanda - North Olmsted, OH
My technician was very polite and the communication of the company overall was very good. I was not happy with the wait time for the parts and return to my home. I was with no stove for 6 days and the parts were at my home for 4 of those days.
Response from Fred's Appliance Service:
Hi Amanda, Thank you for taking the time to submit your review. We are happy to know that you technician was polite and you had an overall positive experience. We apologize for the delay in getting a technician sent back out to your home. Over the years we have introduced new procedures, like shipping our parts direct to our customers, in order to expedite the service. However, we are still growing our team in order to decrease the time between appointments. We appreciate your patience! Thank you! The Fred's Team
DAVID R. REVIEW
Sandra - North Olmsted, OH
This guy was really nice and professional. Quickly figured out what the problem was and fixed it right away.
Washer Repair
Jill - North Olmsted, OH
I called for washer repair because it was making noise, but still working. After the first two visits, it was no longer working. We went for weeks without a washer which was a hardship, but after all that, it is working better than ever, for which I'm appreciative. I just think it was a very long trip to get here. I trust Fred's and will continue to use them for my appliance repairs. And even knew on this journey that they would get to the bottom of it.
Response from Fred's Appliance Service:
Hi Jill! Thanks so much for taking the time to leave us a review. We're sorry we got tripped up a bit. Sometimes, machines do get the best of us! But, we will prevail!! haha. Thanks again for the kind comments. Have a great Turkey Day! -The Fred's Team
DAVID R. REVIEW
Sandra - North Olmsted, OH
Great service
David - North Olmsted, OH
Would highly recommend to someone was very professional
Great service-very professional
Margie - North Olmsted, OH
Gabriel roxks'
So happy!
Dolores - North Olmsted, OH
We were so very pleased to receive a service call so quickly after our dishwasher broke! Your technician was very knowledgeable, and because he had the broken seal on his truck, was able to diagnose and complete the repair within a couple of hours. We’re, as usual, very happy with Fred’s!
Dryer repair
Kelly - North Olmsted, OH
Great service! Friendly and Knowledgeable service technician!
Great Service
Sharon - North Olmsted, OH
appointment
Norman - North Olmsted, OH
got an appointment very quickly
Great service and prompt
Bob - North Olmsted, OH
Corey L.
REFRIGERATOR KITCHENAID KRFC704FPS00 "Customer complaint ice maker leaking and not dispensing, confirmed, found temp settings at warmest on Celsius and temps in Fridge were 45, seals are good, cleared ice jam at dispenser door and set temps to recommended, op test good"
Corina B.
REFRIGERATOR WHIRLPOOL GS6NBEXRB02 CC that the unit is not cooling. Ff 56 and fz 56. Checked the evap. No frost pattern. Will need a evap and drier. Cust does not want to repair
Corey L.
RANGE KITCHENAID KODE507ESS04 "Customer complaint the fans are on and humming the whole cycle, started bake for 350, fans turned on unit heated, sounds are normal and fans stay one the whole cycle and for a while after cycle ends while unit cools down, unit is operating as designed"
Corey L.
DBL WALL OVEN JENN-AIR JJW9630DDS "Installed hinges, op test no good, seals are great on both ovens, found service pointer i tdc-0061-B door not closing order door liner kit, ordering kit for both doors; ordrng 2 12002468 (liner-door KIT)s"
Paul P.
RANGE WHIRLPOOL WGE745C0FS00 "Ran calibration cycle on upper and lower ovens. Temperatures set to bake on both for 350 degrees to test settings. offset raised for lower oven, and lowered for upper oven. Temperatures reading within range in both ovens 10 minutes after preheat signal, and holding during waveform heating pattern. Note Tech sheet W10647745B not in Service Matters, sent notice through."
Corey L.
RANGE WHIRLPOOL WFG320M0BS3 "Replaced control, op test good"
Corina B.
WASHER WHIRLPOOL WTW8500BW0 Replaced the valve and the tub ring. Optest ok.
Paul P.
DISHWASHER WHIRLPOOL WDTA50SAHV0 "Installed pump assembly, tested dishwasher on wash cycles, now operating properly. Set down mitigation mat."
Macaulay G.
DBL WALL OVEN JENN-AIR JJW9630DDS Hinges on bottom door are worn. Seals on both doors are warped. Office to order hinges and gaskets.; ordrng 1 12002489 (hinge) and 2 WPW10162386 (gaskt-door)s
Corey L.
DRYER MAYTAG MEDB955FC1 "found pop through entitlement, Customer complaint dryer not working, found unit only getting 110v, had customer reset breaker, no change, advised customer to contact an electrician"
Corina B.
WASHER WHIRLPOOL WTW8500BW0 CC that there is water leaking. Found the water valve is having the water going over the dispensers and dripping down the tub. Will need new valve and tub ring. Office to order parts. ; ordrng 1 W10853723 (valve) and 1 WPW10550152 (ring-tub)
Corey L.
RANGE WHIRLPOOL WFG320M0BS3 "Installed glass op test good, customer showed video recording of oven light not turning on at 425, tested light, light bulb and button works, ordering control; ordrng 1 W11126814 (CNTRL)"
Corina B.
WASHER WHIRLPOOL WTW8500BW0 Found a dispenser that I left in the tub causing it to leak. Ran the machine on a heavy load. Optest ok.
Corina B.
WASHER WHIRLPOOL WTW8500BW0 Replaced the dispenser. Optest ok.
David R.
WASHER WHIRLPOOL MVWB765FC3 "Cc loud sound when spinning. F0E3 off balance. Ran through test mode, no grinding or screeching. All components working as designed. Preformed manual high spin and high agitate, no noise. Ran drain/spin cycle and didn’t hear any grinding. Checked drain pump to see if any loose objects, nothing all clear. Customer is hearing the drain pump pushing out all the water. Op test ok."
Corey L.
RANGE WHIRLPOOL WFG320M0BS3 "Customer complaint of a burning plastic smell once and the oven light does not come on above 450, started bake for 500, let unit run for 40 min, light turning off and on as designed, no unusual smells, did find the left top part of the outer glass and trim came unglued, unit need new trim; ordrng 1 W11176456 (OUTER GLASS)"
Gabriel P.
OTR MICROWAVE WHIRLPOOL WML55011HS0 Found coupling crack and glass warp ordering for customer they will install don’t have to schedule us to come back ; ordrng 1 W11096343 (COUPLINGS ) and 1 W11213915 (RING) and 1 W11291538 (TRAY)
Gabriel P.
MICROWAVE AMANA AMV2307PFS2 "Found diode making contact with metal frame making it to buzzing,I use old one and it work also corrected issue"
Corina B.
WASHER WHIRLPOOL WTW8500BW0 CC that the washer is leaking on the right side of the washer. Found the hoses in the dispensers are leaking. Will need new dispensers. Office to order parts. ; ordrng 1 WPW10552116 (dispenser) and 1 WPW10552206 (nozzle) and 1 WPW10553370 (dispenser) and 1 WPW10554110 (dispener)
Gabriel P.
MICROWAVE AMANA AMV2307PFS2 "Customer can get pop cause she paid with cash on store but she call whirlpool and they say that they will take care of her,any ways replace all parts opt test ok"
David R.
WASHER WHIRLPOOL WFW8640BW1 "Replaced sensor, hose, air trap. Tested. Op test ok."
Gabriel P.
OTR MICROWAVE WHIRLPOOL WML75011HZ3 Front frame is dented and can not be fix unit had to be drop for that to happen also call and FaceTime my senior technician and he also said is not repairable calling tech line spoke to kerr file he wrote is not repairable also
David R.
FREEZER UPRIGHT KENMORE 253.2845281 "Compressor is running, no frost pattern on Evap. Tapped system. Low side went into a vacuum, and when plugging unit in, gauge rose. Leak. Talk to BJ, will need Evap, compressor and filter drier.**** do not order parts; ordrng 1 297414800 (evaporator 80.28) and 1 5303305677 (drier/filter 8.85) and 1 5304507765 (compressor kit 286.82), used 1 SHIPPING (SHIPPING AND HANDLING), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
David R.
WASHER MAYTAG MVWB765FW3 "Overload and Off Balance load error code. Performed test mode, all components work as designed. Customer can go on whirlpool website and search “white residue”. Unit is good. Op test ok.Called Techline TJExplained that this unit has updated control. Explain to customer of detergent use, overload of clothes, wash darks with like colors. Power wash/deep water fill for more water to be added to cycle."
David R.
RANGE WHIRLPOOL WFE515S0ES0 Replaced cord and terminal block. Tested. Op test ok.
Gabriel P.
RANGE AMANA AGR5330BAS3 "Customer couldn’t find pop office told me to go ahead and work on unit but customer needs to contact the store so we can get pop found no issue with oven explain customer how oven works she did not know that it supposed to cycle on and off,opt test ok"
Gabriel P.
MICROWAVE AMANA AMV2307PFS2 "Put cold water inside in freds special cup,heat for one minute no heat ordering megnatron,diode and capacitor customer did not had pop on hand so don’t order parts till we get pop I scheduled her for monday ; ordrng 1 W10754299 (magnetron) and 1 W10850446 (capactr-mg) and 1 W11256462 (DIODE )"
David R.
WASHER WHIRLPOOL WFW8640BW1 "Cc that will put into cycle and after about a min or two the water will keep filling up tub till halfway. Will have to shut off and drain it. F8E1 long fill, F7E9 locked rotor F5E2 lid lock will not lock or lid lock failure. Put into test mode and gave error code after 2 minutes F8E0. Took off top, checked water sensor, found open. Blew down pressure hose and found a slit cut going down middle. Ordering pressure sensor, hose, air trap.; ordrng 1 W11044559 (hose) and 1 WPW10260500 (trap) and 1 WPW10448876 (switch-wl)"
Macaulay G.
DISHWASHER KITCHENAID KUDS30IXWH9 Found switch below sink was off for power to dish washer.
David R.
DISHWASHER KITCHENAID KUDS30IVWH3 "Water has leaked slowly through vent and dispenser, causing the insulation on the back of the inner door to rust and come apart (pieces are breaking off and customer finding on floor). Inner door assembly is not longer available, did Serval search and no longer available. W10056249"
David R.
RANGE WHIRLPOOL WFE515S0ES0 "Cc elements are working, sometimes not. Intermittent. Customer says hot surface light will come on but no elements will come on. When I arrived. Tested all burners and everything is working. Tested serval times. All components working. No error codes. Checked voltage, correct. Found power cord not tightened on terminal block causing power cord to burn up and terminal block also. Customer will have to buy power cord. Ordering terminal and screw****make last call of day, customer will not be home till 330; ordrng 1 WP7103P027 (SCREW 4.46) and 1 WPW10245259 (block-term 20.17), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Gabriel P.
WASHER MAYTAG A712 Found hose of drain pump loose tight the clamp and no leak
Gabriel P.
OTR MICROWAVE WHIRLPOOL WML75011HZ3 "Customer had bad experience on delivering new appliance notice me had bad dents it could be possible that it was drop took pictures customer will go to store to get it replace,I close door and start 3 minutes heating and it heat they did show me a video when it don’t work but it was working when i got this problem is intermittent I won’t be able to duplicate the issue right now cause is not doing it for but again going to see if they can get it replace"
David R.
WASHER FRIGIDAIRE ATF8000FG1 "E21 water not pumping out fast enough. Checked drain pump, full of debris. Cleared and tested. Went through test mode, E43 errr code came up at end control board problem (replace control).*****Do Not Order Part; ordrng 1 137007000 (control board 205.54), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"