Appliance Repair in North Olmsted, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
for North Olmsted, OH
Loretta - North Olmsted, OH
Gabriel was very efficient and professional. He knew what the problem was with the dishwasher. Within 20 minutes the repair was completed and to my satisfaction. A big thank you for solving the issue.
Angela - North Olmsted, OH
John - North Olmsted, OH
Gabriel was very professional and knowledgeable. He was also very considerate given the COVID-19 conditions. We would highly recommend him to friends and family for future repairs.
Mark - North Olmsted, OH
Service was excellent
David was great
David - North Olmsted, OH
David was great. He knew exactly what needed done and accomplished it. He is a great representation on Fred's appliance.The only concern I have is the price. I think it was well overpriced and I probably wouldn't use the company again for that reason.
Response from Fred's Appliance Service:
Hi David, Thanks for dropping us a line! We know it's never fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We are so happy to hear that your technician was a great representation of our company and provided quick and efficient service! Thank you! The Fred's Team
Carmen - North Olmsted, OH
David is a great representative for Fred’s Appliances. On time, solved the problem, very polite and COVID-19 PPE prepared.
Carmen - North Olmsted, OH
David came out twice. He was very professional and looked into the problem immediately. One of the nicest people I’ve had to deal with. He wore his Covid19 mask and kept his distance. I told with I was sorry I couldn’t shake his hand.
Cristen - North Olmsted, OH
Friendly, knowledgeable, and respectful
Brad - North Olmsted, OH
Great service, knowledgeable, courteous & efficient.
Bob - North Olmsted, OH
Would work & refer people
good service, called in advance
David - North Olmsted, OH
the service from Fred,s was great. Came when they were supposed to and called ahead of time.
Richard - North Olmsted, OH
Juan - North Olmsted, OH
Stuart - North Olmsted, OH
great feedback from tech.
Paul - North Olmsted, OH
Regina - North Olmsted, OH
Andrea - North Olmsted, OH
Thomas - North Olmsted, OH
Cheryl - North Olmsted, OH
James - North Olmsted, OH
Such a nice gentleman and knows what he is doing.
Kelly - North Olmsted, OH
Friendly efficient service!
Nanette - North Olmsted, OH
Corina was great at listening to my concerns and quickly diagnosed the problem. She worked efficiently and was extremely pleasant while repairing my dryer. I would be very comfortable having her in my home for any future repairs!
Couldn't do better
Michael - North Olmsted, OH
Gabriel was just great! Very professional. Found the problem, ordered the part and fixed it. He is an asset to Fred's.
James - North Olmsted, OH
Dorothy - North Olmsted, OH
It was great!9
WASHER MAYTAG MHW3505FW1 Same issue as previous jobs calling whirlpool to document records spoke to rick, he said theres been lots of controls replaced on this unit he wants me to order ui harness and console one more time then is up to aig warranty people if they want to continue with repair ordering console and harness ; ordrng 1 W10911040 (panel-cntl) and 1 WPW10442440 (harns-wire)
WASHER WHIRLPOOL MVWC555DW0 Found lots of oil leaking from gearcase took pic and gave estimate customer will not repair
REFRIGERATOR WHIRLPOOL GSF26C5EXY03 "Customer complaint ice maker not working and ice maker was already replaced, found ice bin sensor failed, sxs door with harness under kickplate, found broken wire inside wrapping, quoted to repair, added another inch and repaired wire, ice bin sensor now operating, water filled into im mold, op test good"
RANGE WHIRLPOOL RF366PXGQ2 CC that they had a brown out and the control beeps. Plugged unit in f1e1 EEPROM checksum error. To unit plug unit wait 30 seconds if it still beeps to replace the main control. Part is no longer available. Called office to run payment ; ordrng 1 3196968 (Control)
OTR MICROWAVE WHIRLPOOL WMH31017HZ3 "Customer complaint that light arced and bulb blew and now light will not turn off and fan doesn’t work properly, fan is working, light will not shut off, unit needs new control; ordrng 1 W10892389 (Cntrl)"
REFRIGERATOR WHIRLPOOL WRS321SDHV05 CC that the ice maker is not working. Confirmed. Ran diag thermistor open. Tray started to flex the stopped. Will need a new ice maker; ordrng 1 W11284458 (Ice maker)
WASHER WHIRLPOOL WTW6800WW1 "Cc unit not doing anything, will fill up and stop. Went through diagnostics. Found F32 long drain error code. Blew through pressure hose, clear. Tested from control, 13.7 ohms on drain pump, 120 coming from control down to pump. Took apart pump and found a penny stuck in the propeller blades. Removed, no other damage. Tested again in diagnostics, went through and all components working. Ran normal cycle, good. Op test ok"
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replace parts, opt test ok"
DISHWASHER KITCHENAID KDFE104HPS0 "Found unit not level,correct issue opt test ok"
DISHWASHER MAYTAG MDB4949SHZ1 "Cc debris is collecting underneath bottom door seal. Let customer know that water can collect underneath and sometimes debris can be left there as well. Advised to use dishwasher cleaners and will have to wipe area. Unit does not have an active filter for debris to collect into and customer can clean. So will need to wipe down more often. Called techline Dave, agreed on diagnosis. Said the bottom of door is kind of like a dead area, water runs off door and can collect water and debris under door. Will have to wipe and use dishwasher clean to ensure area gets as clean as possible. Unit test good. Leveled. Op test ok"
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Replaced parts. Tested. Filter drier clogged twice. Recovered refrigerant, replaced comp, evap, and drier, pulled 28”vac w/ pump, watched, good, charged 5.5oz r134a, unit cooling, pressures good, op test ok. Give 24 hours to return to normal temps"
REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc ice getting clumped up in bin, slow water. Tested water, running slow, went into basement, turned off water and opened it all the way back up. Water flow is good. Reset the measured fill for customer per owners manual. Temp was set at 34* in FF and -1 in FZ. Cold air could be causing ice to climb up and Freeze. Reset temp to suggested 37* and 0*. Cleared ice out bin to start fresh. Also went over customer having to dump and clean bin every so often because ice can build up and stick together as well causing the reoccurring issue. If any more problems contact customer service. Op test ok"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Replaced the damper, thermistor is connected to the damper. Optest ok."
DRYER MAYTAG MEDB765FW0 Found temp coming out 160 degrees and rising pass found lint on vent cover outside stopping door from opening all the way clear out took pictures opt test ok
DISHWASHER KITCHENAID KDPM604KPS0 Customer show me a video of a noise unit was having start unit at normal no noise ask customer how long it takes for noise to appear she said 20 minutes waiting 20 minutes no noise ran on hi temp and rinse no noise cannot duplicate issue working as designed advice her that if she wants a second opinion to call
DRYER WHIRLPOOL WGD5100HW0 "Replaced the motor, blower wheel and moisture sensor. Optest ok"
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer showed pop under 2 yr Costco warranty per entitlement Customer complaint fridge was not working coming home from a vacation d said “po” on display, unit was unplugged, plugged in and selected “confirm” to clear “po”, compressor and fans started, unit is operating as designed"
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "New part too big. Old part too small. Ordering FZ door handle and asking customer to take out box and look over to make sure it can fit. Customer will call us if they cannot put part on. Do not schedule return; ordrng 1 W10827046 (handle,door (ss))"
REFRIGERATOR MAYTAG MRT711SMFZ00 "Cc door handle loose, top freezer sliding and rubbing when closed, deli drawer falling. Tightened handle, corrected door at hinge and also added a shim to help raise it. Inspected. Found drawer cracked, went over not having a lot of weight on top. Ordering drawer, customer can put in themselves , no need to return and also make sure drawer is completely pushed in. ; ordrng 1 WPW10308849 (pan-meat)"
REFRIGERATOR WHIRLPOOL WRF560SEYM00 "Parts not needed, got here and water is working fine, customer complaint was about the Icemaker not working, but customer said it started working and giving a lot of ice. Got here customer had arm up, put down and started cycling on it’s own. Pushed out ice and called for water. Op test ok. If happens in future would suggest ordering Icemaker."
WASHER WHIRLPOOL MVWX655DW1 "Cc that the unit is leaking. Couldn’t find any leaks from the unit. Ran manual diag , ran cold water and then drain the water out, nothing. Checked drain pump , drain hose , hosing valve, but no sign of leaks. But did notice that the valve from the cust home is leaking a drop every 10 seconds. Advice cust to move the unit forward and run unit like that to see how much water puddle is creating over night."
REFRIGERATOR WHIRLPOOL KFIS29PBMS00 "Cc no ice, and temp rising both sections. Temp in FZ about 25*, temp in FF about 45*. Customer has non coated evap in FF. Found Service Pointer, Sealed system repair. Ordering compressor if process tube too short then replace. ***3 job count *** sealed system tech; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator) and 2 WPW10143759 (dryer)s and 1 WPW10501260 (cover-evap) and 1 WPW10537710 (pan-drip)"
DRYER WHIRLPOOL WGD5100HW0 "Replaced part. Found motor piece broken off that connects belt. Replaced belt from t/s. Harness wire damaged when putting unit back together. Ordering motor, wheel if it gets damaged, harness.*** put on cancellation list ; ordrng 1 279787 (motor) and 1 WP697772 (blower wheel) and 1 WPW10298258 (harns-wire), used 1 4392067 (DRYER REPAIR KIT) from stock"
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Cc lights out. Found wire on FZ bend and open. Replaced from t/s. Tested. Good. Op test ok; used 1 W11205083 (MODULE) from stock
MICROWAVE WHIRLPOOL CAE2795FQ0 "Replaced part. Tested. Ran service diagnostics, good, all components working. Op test ok"
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Replaced door. Handle is too short. Screws where handle goes are switched up on the newer door. Ordering door handle from top doors, will fit. ; ordrng 1 W10899551 (handle)"
REFRIGERATOR KITCHENAID KRFC704FPS00 "Replaced Icemaker. Customer did not buy filter. Let them know that it does need replaced, customer is getting today and installing themselves. Put Icemaker is, diagnostics test 120, went through, working correctly, gave “PA” all steps passed. Went to test 97, water fill door Icemaker. Water is coming out, not as much as it should be. Let customer know to replace filter and if sometimes comes up after, we will be back out. As for now, Icemaker working correctly. Op test ok"
REFRIGERATOR GE GTS16DTHJRWW Cc of noise. Found wire up against fan/blades vibration. Took cover off and corrected and made sure everything else was tight. Good. Op test ok
COMM WASHER WHIRLPOOL CAE2795FQ0 "Replaced control, not agitating or spinning. Will rotate a couple of times but not fill engage. Found shifter error code, inspected shifter will not move when going into agitate or spin. Ordering shifter; ordrng 1 W11212745 (actuator)"
WASHER MAYTAG MVWB835DW4 "Cc LF error code, customer has someone else here to answer door. Customer did get the valve shut offs on house fixed. I believe the error code LF was before it was fixed because before the plumber came out the hot water shutoff was turned off because it was leaking, in sense if trying to use it on warm or hot it wouldn’t work, now that the plumber was out everything should be working normally. Made sure valves were opened up, opened all the way, good. Drain hose is good. Both correct. Ran diagnostics, overload error code. Ran test mode 51/52, all components working. Ran a normal cycle for 20 mins, working correctly. Op test ok"
WASHER WHIRLPOOL WTW8800YC1 "Replaced part. Ran test diagnostics, good. Ran normal cycle. Good. Op test ok"
DISHWASHER WHIRLPOOL KDFE104DSS2 "Cc unit will never get out of wash cycle, said times seem long, said after an hour to an hour and a half should be done. 6-4 error code. Also looked up in owners manual and showed customer the run times for each cycle. The typical time plus the maximum time if options are added. Let customer know that depending on options and cycle being used, it can take over an hour and a half even two hours for a cycle to be completed, page 4-5 of owners manual. Ran through diagnostics, good. Ran a rinse only cycle to test things out because customer said it would happen on any cycle. Ran for about 20 mins and completed. Customer doesn’t believe it’s working right. Let customer know that everything is timed and is owners manual. Customer wants to order control. Told them I don’t believe anything is wrong with unit. Customer is putting unit on express. Per owners manual it says the max time is 65-70 mins. If it goes off they want to cancel to order, if not then they
REFRIGERATOR KITCHENAID KRFC704FPS00 "Cc Icemaker not working. Low water pressure coming to dispenser. In diagnostics says 76 days since last water filter reset. Low water going into the Icemaker as well. Let customer know about needing water filter changed. Ran Icemaker test, came back as not getting to home position and multiple failures. Will need Icemaker. Gave estimate to customer. Didn’t want to pay. They are calling kitchenaid, no payment received. Do not order parts ; ordrng 1 W10908391 (icemaker), used 1 SHIPPING (shipping and handling) from stock"
REFRIGERATOR WHIRLPOOL WRF532SMHZ02 "Cc that the ice maker works intermittently. Checked temp found 37* on fresh food section and 14* degrees on freezer. Found the freezer set on 2, recommended is 4. Changed back to recommended , advice cust to keep freezer and fresh food section on recommended. Jumped started ice maker and cycle. Advice cust to replace Seattle valve for a quarter turn or inlet valve and explain him the reason why we don’t recommend Seattle valve. Op test ok"