Appliance Repair in North Olmsted, Ohio
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We're looking forward to servicing your family's appliance needs!
-The Fred's Team
Local Reviews
for North Olmsted, OH
Powered by Fluid LOCALGreat Service
Azar - North Olmsted, OH
Everything was good
Knowledgeable Tech
Majed - North Olmsted, OH
Marie was very professional and thorough.
Great experience
Richard - North Olmsted, OH
We were highly satisfied with the work that was done on our dishwasher. They showed up on time and were in and out before we knew it. Very nice and helpful and they were always in contact with us as to when they would be out. I would highly recommend Freds to anyone needing repair of an appliance.
Good job
Linda - North Olmsted, OH
Happy with the service
Great Service
Dave - North Olmsted, OH
Gabriel was quick & efficient figuring what was wrong with our dryer.
Mrs
Daedra - North Olmsted, OH
He did great! Very friendly
Great service
Daedra - North Olmsted, OH
Outstanding knowledge and friendly service
Great technician. Very knowledgeable and fixed our range quickly.
Penny - North Olmsted, OH
David is very friendly, professional and neat
Robert - North Olmsted, OH
Great service and communication!
Kirk - North Olmsted, OH
Service opinion
Robert - North Olmsted, OH
I do not think the sound is preforming as designed. It' way to low to hear for normal use of the microwave.
Response from Fred's Appliance Service:
Hi Robert, We are sorry to hear that the microwave isn't performing as expected! Our technician notated that the unit is working as designed. We would be happy to send out another tech for a second set of eyes if you would like. Simply reach out to us at 888-45-FREDS or service@fredsappliance.com. Thanks! The Fred's Team
Very good
John - North Olmsted, OH
Gabriel came in, was very professional and matter of fact. He knew immediately what was going on. Nice man, got it running very fast and gave me advice so it won't happen again.
Respectful technician wore his mask.
Janet - North Olmsted, OH
Fred's is super-organized. Gives you your window of time for service. Technician calls when he is on the way. Mine suggested that I appeal to Maytag to pay for my repair because it was just slightly past the 1-year warranty, and Maytag did! Saved me a lot of money.
Early and Efficient
Ashley - North Olmsted, OH
David arrived early which was greatly appreciated. He wore a mask which I appreciated as well. And he efficiently fixed my washer. Plus he was friendly. Great combination.
Excellent service
Loretta - North Olmsted, OH
Gabriel was very efficient and professional. He knew what the problem was with the dishwasher. Within 20 minutes the repair was completed and to my satisfaction. A big thank you for solving the issue.
Homeowner
Angela - North Olmsted, OH
Great Service
John - North Olmsted, OH
Gabriel was very professional and knowledgeable. He was also very considerate given the COVID-19 conditions. We would highly recommend him to friends and family for future repairs.
Service
Mark - North Olmsted, OH
Service was excellent
David was great
David - North Olmsted, OH
David was great. He knew exactly what needed done and accomplished it. He is a great representation on Fred's appliance.The only concern I have is the price. I think it was well overpriced and I probably wouldn't use the company again for that reason.
Response from Fred's Appliance Service:
Hi David, Thanks for dropping us a line! We know it's never fun to have to pay for unexpected appliance repairs. We frequently re-evaluate our pricing structure to ensure that it's within industry standards and allows us to provide stellar service. We will certainly consider your review during our next evaluation. We are so happy to hear that your technician was a great representation of our company and provided quick and efficient service! Thank you! The Fred's Team
Carmen
Carmen - North Olmsted, OH
David is a great representative for Fred’s Appliances. On time, solved the problem, very polite and COVID-19 PPE prepared.
David
Carmen - North Olmsted, OH
David came out twice. He was very professional and looked into the problem immediately. One of the nicest people I’ve had to deal with. He wore his Covid19 mask and kept his distance. I told with I was sorry I couldn’t shake his hand.
Corina Survey
Cristen - North Olmsted, OH
Friendly, knowledgeable, and respectful
Good employees
Brad - North Olmsted, OH
Great service, knowledgeable, courteous & efficient.
Bob - North Olmsted, OH
Would work & refer people
good service, called in advance
David - North Olmsted, OH
the service from Fred,s was great. Came when they were supposed to and called ahead of time.
Gabriel P.
DRYER FRIGIDAIRE GLER331AS2 Found seal broken glue it together but it did not took care clicking noise I believe glide is wearing tare and pulley whizzing customer will just pay for service call advise him that if pulley start to squeak louder then it need to be replaced and glide as well but everything other parts confirm is good
Marie V.
WASHER WHIRLPOOL NTW4650YQ0 "Cc that the she did a load and the clothes were still wet so she ran a rinse and spin and it worked. Ran diag f0e2 over suds f7e1 basket speed fault. Deleted error codes. Ran auto test , pass. Ran calibration. Could not duplicate issue. Took at look at the botto of unit to make sure everything was in place, no oil coming out everything was good.Also Explain cust how the unit operates and why it happened the issue she had. Op test ok"
Marie V.
DISHWASHER KITCHENAID KDTM354DSS4 "Cc that the top rack something broke on it and it cant stay up. Found right hand side adjuster that broke. Will need new adjuster.; ordrng 1 WPW10546503 (Adjuster), used 1 SHIPPING (shipping and handling) from stock"
Marie V.
WASHER MAYTAG MVWX655DW1 "Cc that the unit will not go rinse or drain water out. Ran diag found error code of F7E1 basket speed fault , F0E2 over suds condition detected. Deleted error codes and did the tachometer test , pass. Ran auto test op test ng. Transmission is leaking oil and motor is week . Motor is covered in 10 year limited parts warranty. Transmission will have to be replaced. Cust is calling whirlpool to see if they help at least with parts. whirlpool told her that they will send motor. ; ordrng 1 W11454734 (Gearcase) and 1 W11026785 (Motor), used 1 SHIPPING (shipping and handling) from stock"
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 When arrive customer said everything is working so he said I should leave it alone if is working and I told him I agree but I will leave part with him just incase it start to freeze again
Marie V.
DRYER MAYTAG MEDC215EW1 "Cc that the unit makes loud noises. Found belt stating to break , pulley and rollers seized. Replaced from T/S. Op test ok; used 1 Wp691366 (Pulley), 1 341241 (Belt), and 2 WPW10314173 (Support roller) from stock"
Marie V.
WASHER KENMORE 110.477618 "Cc that when he start a load unit will fill and then stop and drain all the water out and give him the error code of f35. Replaced pressure sensor. Op test n good. Check pressure hose and drain hose they were good. Unit will need main control , not longer available. ; ordrng 1 W10210552 (Control)"
David R.
MICROWAVE KENMORE 790.8033931 "Cc unit not working. Found blown fuse. Door switches malfunctioning and blew fuse. Gave estimate to customer, customer paid SVC, do not order parts ; ordrng 1 5304488359 (Fuse) and 2 5304509460 (Switch)s and 1 5304509459 (Switch) and 1 5304509457 (Switch bracket), used 1 SHIPPING (shipping and handling) from stock"
Marie V.
DISHWASHER WHIRLPOOL KDTM404ESS3 "Cc that the unit has water at the bottom of the unit and it keeps coming in until it over flow and damage the floor, when not in use. Removed unit and check for the loop on the side of the unit is there. But the way that the drain hose is installed it goes on the floor all the way until it gets to the disposal. The drain hose needs to be installed up higher so the water does not siphon back in it. Cust need installer or construction."
Gabriel P.
WASHER MAYTAG MHW5630HC2 "Replace drain pump ran normall cycle with few clothes the drain pass ,opt test ok"
Gabriel P.
RANGE KITCHENAID KFED500EWH03 Verified cavity on unit and since we ordered the touch up paint for the unit it has peeled off about six inches in length and about 1/4 inch wide. Called whirlpool tech line to notify the issue. Spoke with Ed and emailed a picture of the damage on the cavity to him. They made a file and they will contact Customer as soon as possible unit is not repairable.
Marie V.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Replaced control , UI and harness. Op test ok. Advice cust to allow unit 24 hours to reach normal tempsBrought core for return"
Marie V.
REFRIGERATOR MAYTAG MFI2269VEM5 "Cc that the unit is not cooling and water stopped coming out at the UI and that the ice maker stopped working a long time ago. Took temp found 35 on freezer and 61 on fresh food section. Nothing is working no lights at the UI when press a button on UI every light on UI turns on but nothing happens unit will need main control. Explain cust that we will be able to take a look at the ice maker when new control is on. ; ordrng 1 WPW10312695 (Control), used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR WHIRLPOOL WRS315SNHM03 Cc unit is not cooling. Customer has unit outdoor side of house. Temp is 30*. Let customer know temp requirements per owners manual page 6. Has to be minimum of 55* in order for unit to properly run. Unit checks good. Op test ok
Gabriel P.
DISHWASHER GE GDF620HMJ4ES "Units ui is getting power but not turning on .Checked voltage on unit and control board and both are receiving 120v and led light on control board steady on.gave estimate customer will not continue fixing it but wants labor return spoke to bj and they will refund her the labor ; ordrng 1 WD21X23462 (Ui), used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR KITCHENAID KRFF507HPS00 "Replaced FZ led, tested, good. All lights working. Op test ok"
Gabriel P.
DISHWASHER MAYTAG MDB7979SHZ0 Units racks working as designed explained to customer about the height setting on the rack where if you hit the levers it will drop the rack for different settings making it tilt on him when the rack has a lot of weight on it. It may has been press when loading unit customer wants to stay with parts Opt test ok.
Gabriel P.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 Found resorver tank frozen not allowing water to dispense water steam tank water started to work also check resistance on fridge thermistor it was 4.46 ohms on 47 degrees and freezer was 18.6 ohm on 6 degrees it was close on both checks so calling whirlpool tech line to see if is right and to see if the logic is in the user interface, she found service pointer on reservoir tank wants me to replace issue also she will not put any more parts for temp she said unit has a setting temp for a reason to charge freezer to 4 snow flakes and fridge to 2 snow flakes customer not happy ; ordrng 1 W10841140 (Caulk) and 1 212643 (Permagun) and 1 WP2300868 (Fitting 5/6) and 1 WP2198677 (1/4 fitting) and 1 W10841140 (Rta)
Marie V.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Cc that the door does not always close. Found shelf warped. Will need new glass shelf. Also mullion gets stuck with the right hand side door , it does not always work properly will also need a new mullion; ordrng 1 W10311759 (Mullion) and 1 W11213107 (Glass shelf)"
Marie V.
DRYER WHIRLPOOL WGD5100HW0 "Cc that the unit does not heat,. Confirmed unit turns on the igniter but no flame comes on. Replaced coils from T/S. Replaced parts , op test no good. Gas line was shut off. Corrected issue. Op test ok; used 1 279834 (COIL) from stock"
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Replaced the main control, ui, ice maker. Brought core back for return. Cycled ice maker. Optest ok."
Corina B.
REFRIGERATOR WHIRLPOOL WRT318FZDM06 Cc that there was a loud noise coming from the fridge. Applied sealer to the cap tube in the back of the freezer. Waited to hear if fridge was continuing to make noise. Unplugged and plugged back in. Waited for about 30 minutes to see if fridge would create the noise. No unusual noises came from fridge.
Dan H.
DISHWASHER MAYTAG MDB4949SHZ1 "Installed new dispenser, op test good"
Corina B.
OTR MICROWAVE WHIRLPOOL WML55011HS3 Replaced the control and light socket. Optest ok.
Corina B.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 "Cc that the fridge and freezer are not cooling and a loud noise. Fresh food section 45 degrees freezer 13-15. Condenser and evap fans are running. Compressor is running. Checked the frost pattern, good frost pattern. Chepanged the defrost from auto to manual. Will need a main control harness and ui. ; ordrng 1 W11224590 (Ui) and 1 W11224256 (Control) and 1 W11224591 (Harness)"
Marie V.
DISHWASHER MAYTAG MDB7979SHZ0 "Cust stated that he has an extended warranty, do not have the pop at the moment they will try to call them so they can send us an authorization number for the repair, he said that Maytag told him that he has 2 year warranty on unit, I called BJ we confirmed that is only on some parts. saved tckt"
Gabriel P.
DISHWASHER GE GDF620HMJ4ES Verified unit for no power issue check main power box under unit and found neutral wire was loose fix issue and tested unit. Opt test ok.
Corina B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "CC that the ice maker does not work, there was a piece that fell off of the tray, and the door alarm does not work. Held the ice type and measure in for 3 seconds no sound. Checked the ice maker, 0 volts to the ice maker. The door alarm does not work and the ice bin is broken. Will need a ui, control, ice bin and ice maker. ; ordrng 1 WPW10521642 (Ui) and 1 W11185686 (Ice bin) and 1 W10882923 (Ice maker) and 1 W11035835 (Control) and 1 WPW10349187 (Valve)"
Corina B.
OTR MICROWAVE WHIRLPOOL WML55011HS3 "Cust showed pop, sent pic. CC that the lights went out and replaced the lights went out after 2 weeks. Checked the lightbulb, tight in the socket. Will need a main control and socket. ; ordrng 1 W11129648 (Control) and 2 W10709921 (Light)s and 1 W11181133 (Holder)"
Corina B.
REFRIGERATOR WHIRLPOOL WRT318FZDM06 "Cust showed pop, sent pic. CC that there is a gurgling noise. Took video called t/l Bruce to put a seal around the cap tube. If still has a noise to reduce the Freon .25 oz. ; ordrng 1 4318168 (Sealer)"
David R.
WASHER MAYTAG MVWX655DW1 "Customer complaint, unit not spinning. Found hub is stripped, washplate will not coming off bottom, will have to break apart. Let customer know estimate. Customer paid SVC, do not order parts ; ordrng 1 W10902814 (Washplate) and 1 W10528947 (Hub), used 1 SHIPPING (shipping and handling) from stock"
David R.
REFRIGERATOR GE GSH22JFXLCC "Cc unit not cooling. SxS. Temp both sections 70ish. Called and talked to Brian about symptoms. Tapped into systems, low readings on low side. Sealed system leak. Will need compressor and evap. Customer paid SVC, do not order parts.** if insurance approves. Would put as 4 count; ordrng 1 WR87X10111 (Compressor kit) and 1 WR87X28949 (Evap) and 1 WR49X10283 (Invertor), used 1 SHIPPING (shipping and handling), and 1 TJ90BPV31 (BULLET PIERCING VALVE) from stock"
Gabriel P.
WASHER MAYTAG MVW7230HW "Did diagnostics on washer and found code F8E1 long fill hot water valve was not turned on, customer tried to Wash with hot water and did not fill because of valve being off. Did calibration on unit and factory cycle. Opt test ok. Recommended customer to keep load separate and up to 7 bath towels per load.opt test ok"
Marie V.
WASHER MAYTAG MVWB835DW1 "Cc that the unit does not spin the clothes and that the unit does not fill with a lot of water on deep water wash. Ran diag no error codes. Set unit on deep water wash and put deep clean on, unit filled up to the agitator. Check owners manual, deep water wash does not gives you the most water, bedding does. Explain cust about that and that if the clothes seems like they are still damp they can adjust the speed spin from med to the max. The unit is working as designed. Ran a calibration op test ok"