Appliance Repair in North Olmsted, Ohio
for North Olmsted, OH
WAFA - North Olmsted, OH
Appreciate caring service people
PATRICIA - North Olmsted, OH
Excellent, very nice personalities. They seem to really care. Thank you.
MARY - North Olmsted, OH
Paul is very knowledgeable.
Thank You Paul!
JOSEPH - North Olmsted, OH
It took a 4 service calls to complete the repair. Paul is a real professional & willing to work with his clients. He caught a pricing error from the previous tech which led to a reimbursement of $ 286. That's customer service!
Great service very knowledgable.
MARY - North Olmsted, OH
WRF990SLAM00 WHIRLPOOL REFRIGERATOR Customer complaint that unit is leaking by water filter when water is dispensed, found crack in water line into water filter housing, removed cracked portion of water line, installed guest fitting, no leaks, op test good ; used 1 TJ80-56 (5/16" X 1/4" JOHN GUEST FITT) Job Cmpltd
MED5640TQ0 MAYTAG DRYER Dryer not starting, found thermal fuse open, do not have my t/s, informed GS, ordering; ordrng 1 WP3392519 (fuse-thrml), used 2 WP3392519 (THERMAL FUSE)
WHIRLPOOL COOK TOP , Found valves for each burner are seized. Unable to break free. Unit is not safe to operate. Tech turned off gas to unit. Mod and serial tag is no longer visable. Unit is non repairable.
WFW8740DW0 WHIRLPOOL WASHER Removed dryer.. replaced tub assembly. Ran test cycle. Optest ok.; Job Cmpltd
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
I would most definitely recommend Fred's to anyone. They called a few days before my appointment to verify. And the day of my appointment they called to tell me the repairman was running a little behind. They young man Ben. Knew what he was doing and had my ice maker up & running in no time. As he was working. I would ask him questions and he would answer them. And even showed me what he was doing. So again I would recommend Fred's to anyone.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.