Appliance Repair in North Olmsted, Ohio
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Local Reviews
for North Olmsted, OH
Powered by Fluid LOCALNot happy
Richard - North Olmsted, OH
Terrible
Response from Fred's Appliance Service:
Hi Richard, We appreciate you taking the time to submit your review. I do see a note on your job history that your unit is now up and running. We have a make-it-right policy and we would appreciate the opportunity to do just that. If your unit is not working properly, or if there is anything else at all that we can do to make this right for you, please reach out to us! 1-888-45-FREDS. We hope to hear from you soon! Thank you, The Fred's Team
Very competent & knowledgeable
Patricia - North Olmsted, OH
Mac installed the needed components in my washer and was able to answer my questions. Very helpful and polite!
Great service. Tech was excellent!
Walnut - North Olmsted, OH
Very Polite Tech
Amanda - North Olmsted, OH
My technician was very polite and the communication of the company overall was very good. I was not happy with the wait time for the parts and return to my home. I was with no stove for 6 days and the parts were at my home for 4 of those days.
Response from Fred's Appliance Service:
Hi Amanda, Thank you for taking the time to submit your review. We are happy to know that you technician was polite and you had an overall positive experience. We apologize for the delay in getting a technician sent back out to your home. Over the years we have introduced new procedures, like shipping our parts direct to our customers, in order to expedite the service. However, we are still growing our team in order to decrease the time between appointments. We appreciate your patience! Thank you! The Fred's Team
DAVID R. REVIEW
Sandra - North Olmsted, OH
This guy was really nice and professional. Quickly figured out what the problem was and fixed it right away.
Washer Repair
Jill - North Olmsted, OH
I called for washer repair because it was making noise, but still working. After the first two visits, it was no longer working. We went for weeks without a washer which was a hardship, but after all that, it is working better than ever, for which I'm appreciative. I just think it was a very long trip to get here. I trust Fred's and will continue to use them for my appliance repairs. And even knew on this journey that they would get to the bottom of it.
Response from Fred's Appliance Service:
Hi Jill! Thanks so much for taking the time to leave us a review. We're sorry we got tripped up a bit. Sometimes, machines do get the best of us! But, we will prevail!! haha. Thanks again for the kind comments. Have a great Turkey Day! -The Fred's Team
DAVID R. REVIEW
Sandra - North Olmsted, OH
Great service
David - North Olmsted, OH
Would highly recommend to someone was very professional
Great service-very professional
Margie - North Olmsted, OH
Gabriel roxks'
So happy!
Dolores - North Olmsted, OH
We were so very pleased to receive a service call so quickly after our dishwasher broke! Your technician was very knowledgeable, and because he had the broken seal on his truck, was able to diagnose and complete the repair within a couple of hours. We’re, as usual, very happy with Fred’s!
Dryer repair
Kelly - North Olmsted, OH
Great service! Friendly and Knowledgeable service technician!
Great Service
Sharon - North Olmsted, OH
appointment
Norman - North Olmsted, OH
got an appointment very quickly
Great service and prompt
Bob - North Olmsted, OH
Good Seervice @ Fair Price
Ron - North Olmsted, OH
Mac arrived within the expected window, got right to work, and diagnosed the problem. The fix was simple and he went on his way.
A+
Diane - North Olmsted, OH
Happy with our experience from start to finish. If only these appliances performed like Fred's service. 2nd time having a Freds technician solve an issue for us. Both times they were on time, professional, knowledgeable, and personable. Highly recommended.
Great service
ANGI - North Olmsted, OH
Very easy
Margaret
MARGARET - North Olmsted, OH
The repair person was very knowledgeable,
Great service
JOHN - North Olmsted, OH
Cory cam out from Fred's appliance, to see what was wrong with our new dishwasher. He tested it and found that the motor was bad. He ordered it and then Macaulay came out and installed the new motor in less then 30 minutes, checked to make sure it worked, which it did. Very nice to have professional techs come out to fix the problem
Finally my dryer is fixed
HALEMA - North Olmsted, OH
Overall Excellent service and we are thrilled my dryer has been repaired.A new dryer that has been seen by geek squad but hasn’t worked well through several visits until today. Thank you
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PHIL - North Olmsted, OH
Would recommend and use!
SUE - North Olmsted, OH
Excellent
Great Customer Service !
Pat - North Olmsted, OH
Mac was here on time; he was knowledgeable, efficient and courteous. He fixed our freezer issue and also gave us some great tips on freezer usage and warranty concerns. The automated scheduling reminder service is terrific !
Great service and extraordinary serviceman!
Gail - North Olmsted, OH
Macaulay Gearin was polite, knowlegeable, and efficient! We will request him whenever we need appliance serve in the future, and will recommend him to friends and neighbors. We continue to be impressed with Fred’s Appliance repair experiences - booking, tracking, personnel and charges.
Response from Fred's Appliance Service:
Hi Gail, Thanks for sharing! We know how frustrating it can be to have an appliance that you use daily to break down, so, we do our best to make the process as efficient as possible. We are looking to future technology to help us with this by providing real-time tracking of technician locations the day of your appointment and providing multiple outlets (phone, email, online web forms) to communicate with our customers. We're so happy to hear that this was helpful for you! Thank you, The Fred's Team
Service
LES - North Olmsted, OH
Excellent service. Brian, service tech, very professional.
Macaulay G.
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Top 5 led lights are dim. Office to order led power supply board.; ordrng 1 W10830288 (cntrl-elec)
Macaulay G.
REFRIGERATOR WHIRLPOOL WRF560SEYM00 Ice maker not filling. Found fill tube was frozen. Removed blockage. All tested ok.
David R.
RANGE KITCHENAID KSGB900ESS2 Replaced burner and tightened control panel. Op test ok.
Corey L.
DISHWASHER WHIRLPOOL WDF520PADM7 "Customer complaint of lint dripping out of bottom of door area, found unit not level leaning forward, leveled unit, ran 15 min of 1 hr cycle, unit filled, washed, and drained without a leak visible, op test good, left water mit mat"
Macaulay G.
DISHWASHER WHIRLPOOL WDT970SAHV0 Installed all components from old tub into new. Unit was missing rope link for door suspension. Replaced link kit from truck stock. Customer does not have unit installed. ; used 1 8194001 (LINK) from stock
Corey L.
WASHER MAYTAG MVWC565FW1 "Customer complaint washer won’t start, plugged unit in, unit drain pump kicked on, canceled cycle, no signs of excessive suds, customer using pods and liquid detergent alternating, started whites cycle with customers full whites load, unit filled and advanced to wash, advised customer you only need 1-2 tbsp of an he detergent and avoid using pods but never more than one"
David R.
RANGE KITCHENAID KSGB900ESS2 "Burners covered with these marks, peeling off. Ordering burners,; ordrng 1 W11106799 (burnr-head) and 1 WPW10256028 (burnr-head)"
Macaulay G.
WASHER MAYTAG MHW3505FW1 Replaced control and acu. All tested ok.
Gabriel P.
DRYER MAYTAG MEDB765FW0 "Adjust hinges,opt test ok"
Macaulay G.
WASHER MAYTAG MHW3505FW1 Unit is sensing off balance load when all conditions are ok. Also has error for lost communication between acu and UI.Office to order acu and user interface.; ordrng 1 W10911040 (panel-cntl) and 1 W11201284 (ACU)
David R.
RANGE WHIRLPOOL WFE515S0ES0 Arrived and found drawer panel has dent on it from delivery. Rust building up on sides of the side panels. Have to order the drawer and customer wants all parts put together at once.*Customer to call Whirlpool to see if they will give her an authorization about side panels.; ordrng 1 WPW10330070 (panel-drwr)
Macaulay G.
WASHER WHIRLPOOL CAE2745FQ0 Replaced control and lid latch. Ran calibration cycle. All tested ok.
Macaulay G.
DISHWASHER WHIRLPOOL WDT970SAHV0 Major dent in bottom rear corner of dishwasher tub. This damage has thrown off alignment of frame. Tube will need replaced. Office to order tub. Please inform customer on status of order/ situation.; ordrng 1 W10681491 (tub-dishwr)
Gabriel P.
DRYER MAYTAG MEDB765FW0 "Latch was broken replace with truck stock ,opt test ok ; used 1 279570 (LATCH) from stock"
David R.
RANGE WHIRLPOOL WFE515S0ES0 "Drawer part WPW10330070 was sent out, rust on drawer leading up onto side, and front , top of door. Ordering door.; ordrng 1 WPW10330077 (glass-door)"
Corey L.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 "Customer complaint water not dispensing, confirmed, found water filter door not fully closed, most likely customer error, but if it reoccurs please order W11162042 housing(gry)"
Macaulay G.
WASHER WHIRLPOOL CAE2745FQ0 Relay on control for latch is not closing. Latch is falling apart. Office to order control and latch.; ordrng 1 W11188527 (control ) and 1 WPW10482836 (latch)
David R.
DISHWASHER KITCHENAID KDFE204EWH0 Buttons weren’t lighting up. Door wasn’t all the way pushed in. Pushed door closed. Started a normal cycle. Ran through and drained. Went into service mode. Showed no error codes. Kept on opening and closing. Worked every time. Op test ok.
Corey L.
DBL WALL OVEN WHIRLPOOL WOD51ES4ES00 "Customer complaint of a noise in the upper oven fan, could not duplicate the problem customer said it made the noise this morning twice when he checked it but we could not get it to do it, if it reoccurs order upper cooling fan WPW10176670"
Macaulay G.
WASHER KENMORE 110.477018 Replaced drain pump. All tested ok.
Macaulay G.
REFRIGERATOR WHIRLPOOL MQF2056TEW02 Drain was plugged. Cleared drain. All tested ok.
David R.
RANGE KITCHENAID KSGG700ESS1 Replaced manifold. Turned gas on. Tried all burners and oven. Op test ok.
Macaulay G.
WASHER KENMORE 110.477018 Unit had f21 error for clogged drain. Found dime in drain. All other functions tested ok.
Paul P.
DISHWASHER WHIRLPOOL WDF510PAYSA Found check valve originally had stuck at drain outlet. Check valve had unstuck. Now drain on dishwasher operating properly.
David R.
DBL WALL OVEN JENN-AIR JJW9630DDS Replaced fan. Op test ok.
David R.
RANGE KITCHENAID KSGG700ESS1 "Error code, F2E0 (Keypad Disconnected), followed tech sheet, unplugged, plugged back in, no error codes showed up. Cleared faults. Ordering assembly manifold. Over tightened screw, small gas leak coming from left gas valve. Gas turned off. ; ordrng 1 W11241301 (ASSEMBLY MANIFOLD)"
Gabriel P.
MICROWAVE KITCHENAID KMHP519ESS2 "Magnetron not working properly found no signs of heat I’m ordering parts list giving customer estimate ; ordrng 1 W10561774 (capactr-mg 38.64) and 1 W10754517 (magnetron 201.24 ) and 1 W11256462 (DIODE 19.08), used 1 SHIPPING (SHIPPING AND HANDLING) from stock"
Paul P.
DBL WALL OVEN JENN-AIR JJW9630DDS "Set top oven temperature to 350 degrees. After preheat, took reading off pan, temperature 1 at 349, within a minute, temperature 2 at 358, ok. Bottom oven, took readings, within range. Upper fan will make noise intermittent, office to order upper tangential fan.; ordrng 1 WP74008383 (fan- tange)"
Corey L.
DISHWASHER WHIRLPOOL WDF510PAYSA "Customer complaint unit not draining well takes several attempts to drain, customer replaced drain hose and pump, advised customer install drain loop and go through cabinet at least a foot of the floor, referred to installation instructions, husband not home, he might have questions, advised customer to call with any questions"
Brian B.
WASHER WHIRLPOOL WTW5000DW2 "Machine won’t go through cycle. Ran diag, F7E6, motor fault and F7E1 basket speed fault. Checked for friction on drive train, none found. Checked lower components. Found open capacitor. Replaced from surplus stock. Ran calibration and auto test and drain and spin. Op test ok.; used 1 W11158831 (CAPACITOR ) from stock"
Macaulay G.
DRYER GE DHDSR46GG7WW Front bearing wearing down. Needs bearings replaced. Customer does not want to fix. Paid service.
Gabriel P.
WASHER MAYTAG MVWB765FW2 "Found error f2e1,stuck key,running calibration and auto test all pas call tech line 7723321374 David they it will change time on soil levels or any cycle machine working properly"
Macaulay G.
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced ice maker and ice maker fan. All tested ok.
Corey L.
DISHWASHER WHIRLPOOL KUDC10FXSS6 "Customer complaint water not going in, confirmed found float switch gummed with soap, found super slow leak from float seal causing the gunk build up, cleaned gunk, replaced seal with extra non ts seal, op test good, no need for water mat since the leak is so small the insulation soaks up and it evaporates before touching floor"