Appliance Repair in North Ridgeville, Ohio
for North Ridgeville, OH
LORIE - North Ridgeville, OH
Once we could get them here, Paul at Fred's did a really great job repairing our refrigerator.
katelyn - North Ridgeville, OH
JOAN - North Ridgeville, OH
I would like to have a narrower window of time for appointment scheduling. I would suggest 2 hour rather than 4
MARY - North Ridgeville, OH
Pleasant and knowledgable
KEN - North Ridgeville, OH
WOC54EC0AS02 whirlpool microwave Ran diagnostics, f1e0 internal control failure, logged 5 times, cleared all and cut breaker off, waited a minute, once powered up again did a control reset in diagnostics, then attempted bake, feature not available message again, needs MRC board; ordrng 1 WPW10632435 (cntrl-elec), schdld next appmnt for 9/27 WED
WOC54EC0AS02 WHIRLPOOL MICROWAVE Put into diagnostics and found f1e0 for internal error. Tech manual states to replace mrc board. Ordering board.; ordrng 1 WPW10632435 (cntrl-elec)
WRF992FIFM00 WHIRLPOOL REFRIGERATOR Splice in water line at john guess was angled, causing line to not seat properly, causing leaks and poor ice production, cut back and reseated, ran test 120 to harvest what was in IM, then ran test 97 to fill, no leaks, op test ok.; Job Cmpltd,
WMH53520CS6 WHIRLPOOL MICROWAVE Microwave has issue with inter locks. Found the interlocks in the inward position (all the way), corrected and tested, interior light is working in unison, was able to heat a cup of water, op test ok.; Job Cmpltd,
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
Job well done. My new fridge/freezer had a defective door. The technician quickly identified the problem (showed me) and ordered the door. I admit the door seemed to take forever to arrive but that was the manufacturer's issue. Scheduling the door's replacement was a breeze (the dispatcher was so nice) and you're given a link to track the technician's progress in real time (and it actually works!). You get a call right before your appointment. The technician, Paul, is polite, speedy, and knowledgeable. Overall, a positive experience dealing with an unexpected issue. I'd use them again.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.