Appliance Repair in North Royalton, Ohio
for North Royalton, OH
Very Knowledgeable, Great Service
GEORGE - North Royalton, OH
It was a 10 day wait for service. On the day of service the time specified was right on
Excellent service (again)!
AMY - North Royalton, OH
Macaulay was at my home today for the second time and although he was under the weather his customer skills remained intact! Of all the technicians I've had at my home he is hands down the most caring and pleasant person! Thanks again, Mac!
AMY - North Royalton, OH
Mac was an excellent technician. Extremely informative and pleasant. A+++ Thanks, Mac!
DAVID - North Royalton, OH
Diagnosed and fixed issues quickly. Very professional.
Informative and professional
HANS - North Royalton, OH
Everything was thoroughly explained and all questions answered
MVWX655DW1 MAYTAG WASHER Customer just had questions about the washing machine she is not pleased with how the unit works I explained to her the best I could have a proper operations of the washer ; Job Cmpltd
KSGB900ESS1 KITCHENAID RANGE Replaced main control, user interface, display, and bezels. Tested ok; Job Cmpltd
WRS571CIDW01 WHIRLPOOL REFRIGERATOR Customer complaint unit is louder than before, confirmed damper motor is making an abnormally loud buzzing and vibration, tried repositioning diffuser, noise did not change, replaced diffuser, op test good; Job Cmpltd
WRX735SDBM00 WHIRLPOOL REFRIGERATOR Replaced water valve. From water leaking, ice bin has broken. Office to order ice bin. Customer can install.; ordrng 1 W11185686 (ICE BIN ASSEMBLY )
About Your Appointment
APPLIANCE REPAIR COST
Our service call and diagnosis fee is $89.95 on most items.
This includes the trip to the home and a complete diagnosis of your unit regardless of time. Parts and labor are extra. Labor is calculated using a national flat rate labor guide. For the 2nd appliance in the same home during the same trip the service call and diagnosis fee is $45.00
One of the easiest service companies I've done business with. The people are helpful and friendly. Once my appointment was scheduled I got a confirmation phone call and a link to check to see when the technician would be arriving at my door. It was all so smooth! The repair was made quickly. I am a very satisfied customer.
What goes into the cost of our service call and diagnostics?
The purchase and maintenance of each technician’s van, including insurance and taxes.
Until Tesla releases a service van, we have to continue using gasoline for our vans.
From simple wrenches to vacuum pumps, we need to have the proper tools on hand to get it right the first time.
We keep parts in our van that are prone to needing replaced during the average appliance lifespan.
We take great care to protect your home while we are visiting but unintended mistakes can occur. When we are at fault, we want to make sure you are protected.
Our technicians use the industry’s latest tablet/smart phone technology from technician tracking to a paperless work environment.
Health and Retirement plans for each technician. Paid vacation and sick leave.
TAXES & LEGAL
As a small business, we still require professional accountants to ensure we stay within the tax codes. Also we require legal council for any large business transaction.
Includes website and mobile website. Social media presence and blogging. Survey management. Ensures better communication with our customers that allows us to make continued improvements.
Desk, computers, phone system, high-speed internet and the software that manages different aspects of the business.
Our technicians dispatch from their home, but our office employees, who answer your calls and manage the technician’s day, need a dedicated environment to work together.